Queensland Government Enterprise Architecture

RoadmapsDigital and ICT strategic planning framework

Final

October 2018

v1.0.0

OFFICIAL - Public

QGEA OFFICIAL – Public Roadmaps

Document details

Security classification OFFICIAL - Public

Date of review of security classification

October 2018

Authority Queensland Government Chief Information Officer

Author Queensland Government Chief Information Office

Documentation status Working draft Consultation release Final version

Contact for enquiries and proposed changesAll enquiries regarding this document should be directed in the first instance to:

Queensland Government Chief Information Officeqgcio@qgcio.qld.gov.au

AcknowledgementsThis version of the Digital and ICT strategic planning framework was developed and updated by Queensland Government Chief Information Office.

Feedback was also received from a number of agencies, which was greatly appreciated.

CopyrightDigital and ICT strategic planning framework

© The State of Queensland (Queensland Government Chief Information Office) 2018

Licence

This work is licensed under a Creative Commons Attribution 4.0 International licence. To view the terms of this licence, visit http://creativecommons.org/licenses/by/4.0/. For permissions beyond the scope of this licence, contact qgcio@qgcio.qld.gov.au.

To attribute this material, cite the Queensland Government Chief Information Office.

The licence does not apply to any branding or images.

Information securityThis document has been security classified using the Queensland Government Information Security Classification Framework (QGISCF) as OFFICIAL - Public and will be managed according to the requirements of the QGISCF.

Final | v1.0.0 | October 2018 Page OFFICIAL – Public

QGEA OFFICIAL – Public Roadmaps

PurposeRoadmaps assist the agency to transition from development to implementation of a digital or ICT vision and target state architecture. Roadmaps are abstract plans for business, information or technology change, operating across multiple disciplines over multiple years. They provide a graphic visualisation of the potential activities, capabilities and outcomes required to support the agency’s digital or ICT strategic direction and vision.

AudienceA practitioner in the context of this guideline can include one or more of the following roles:

Digital or ICT strategic planners Agency and service strategic planners Enterprise architects Information managers.

RoadmapsSharing and collaborating on a roadmap with stakeholders, including representatives from the business provides visibility of different perspectives and enhances the co-design process. Adopting this co-design approach also improves the chances of choosing an optimal pathway. The development of roadmaps can be achieved using a workshop approach.

Depending on the planning objectives identified in the Initiate workstream, more than one roadmap may be required.

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Conveying how the digital or ICT direction of the agency can be implemented can be complicated. Collaboratively building roadmaps can convert a complex and comprehensive series of objectives, strategies and capabilities into easy to visualise steps and dependencies.

Before developing a roadmap, practitioners should ensure that they have an adequate understanding of the current state architecture, target state architecture and gaps.

QGEA OFFICIAL – Public Roadmaps

The timeframes included in roadmaps should reflect the timeframe of the strategic document to which it relates, however a greater level of abstraction may occur in the outer years of the roadmap.

There is no single template for a roadmap, however common elements on a roadmap visualisation include:

details of potential work packages, solutions or deliverables including a name and description or domain

identification of the dependencies or relationships between the work packages, solutions or deliverables

demonstration of how the implementation of the work packages, solutions or deliverable will contribute to the incremental achievement of outcomes and delivery of benefits

workstream or swim lanes.

Roadmaps should not just depict the technology changes required, although these are the most commonly accepted or identifiable roadmaps. Roadmaps can include details relating to:

business or organisational changes required changes to the way information is created, used, shared or managed changes required to deliver strategic changes in the workforce including the

reskilling of staff or the recruitment or sourcing of staff changes required to bring about the application and technology target state

architecture a summary of the timing and estimated level of investment required.

These themes can be represented as workstreams or swim lanes or as separate roadmaps.

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Short videos explaining the contents and activities for developing a roadmap is provided in the Resources section of this guideline.

Why not seek out tools to assist the development and presentation of roadmaps that are interactive and provide the opportunity for consumers of the roadmap to explore or drill down on greater detail.

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The development of roadmaps is iterative and my need to undergo several rounds of consultation in accordance with the communications plan developed in the Initiate workstream.

It is recommended practitioners seek the assistance of marketing and communications specialists within the agency to conduct an editorial review and assist with the overall presentation of roadmaps.

Next stepsAll strategic documents and roadmaps should be endorsed by the planning sponsor. For agency wide strategic documents and roadmaps, it may be necessary to seek approval from the executive officers of the agency including the Director General or equivalent. Where a public launch of the strategic documents including roadmaps is proposed, Ministerial approval may also be required.

Roadmaps will form the basis for the development of initiative proposals.

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While the strategic document may remain relatively static for periods of time, roadmaps may change in response to investment decisions, availability of resources, the performance of initiatives and the impact of these changes on the current and future digital or ICT work plan.

Sample roadmaps are provided in the Resources section of this guideline.

Refer to the following guideline Plans & priorities: Initiative proposals for more information.

QGEA OFFICIAL – Public Roadmaps

Resources

Resource Link

Tips for effective technology roadmaps

Video - Five tips for effective technology roadmapping

Guide to roadmapping Video - Guide to roadmapping

Final | v1.0.0 | October 2018 Page OFFICIAL – Public