digile foresight 2015 - sw robotics, jarkko vesa
TRANSCRIPT
Software Robotics & Robotic Process Automation
Digile Foresight Seminar
28.1.2015
Jarkko Vesa, D.Sc. (Econ.)
Network Partner, Eera
#topicsoftheday
#softwarerobotics
#changingwork
#GNPgrowth
#newprofession
#competitiveadvantage
#Finlandsgonnariseagain
#RPA
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“Are familiar with this phenomenon? It may soon change your work, too”
http://www.itviikko.fi/ihmiset-ja-ura/2015/01/15/tunnetko-ilmion-se-saattaa-muuttaa-kohta-sinunkin-tyosi/2015515/7 3
#Robots
Mechanical Robots Industrial Robots Service Robots Disability Robot Domestic Robots (vacuum cleaning etc.) Robotic Surgery …
Software Robots
Stock trading Robots Robotic Process Automation software Robots testing software …
Android
Robot designed to resemble a human
The word robot can refer
to both physical robots
and virtual software
agents, but the latter are
usually referred to as
bots.1)
Robots observe their
environment and adapt
their behavior according
to preset parameters.
Compared to macros and
scripts, software robots
can handle more
complex logic and
operates in a multi-user /
multi-server environment.
Source: Petri Karjalainen, OpusCapita 1) http://en.wikipedia.org/wiki/Robot 4
WHAT IS ROBOTIC PROCESS AUTOMATION This is no rocket science.
Sources: BluePrism, Genfour, UiPath
• Emulates human execution of repetitive
processes with existing applications.
• A software robot aims to manipulate the
presentation layer of application software in the
same manner a human does.
• Interacts with any application or systems using non-
invasive techniques.
• Robots are provisioned, governed and supported by
IT but trained by business users.
Source: UiPath
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• Takes mundane and repetitive work away from people, allowing people to focus what they do best, e.g. dealing with customers.
• Data entry costs cut by up to 70%.
• An alternative to expensive and lenghty integration projects of IT systems: implemented in weeks – not in months or years.
• Improved quality as RPA can do quality assurance on the fly.
• Enterprise scalability to create a highly responsive virtual workforce.
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BENEFITS OF ROBOTIC PROCESS AUTOMATION Increased productivity and quality with a fraction of the costs
WHAT THE ANALYSTS ARE SAYING...
1) Forrester, Feb 2014: Building a Center of Expertise for Robotic Automation
2) Gartner, April 2013: Cool Vendors in Business Process Services 2013
3) HfS, October 2013: Framing a Constitution for Robotistan
• ”Robotic automation enables organizations to automate existing user
actions – as if the user were moving through and across their current raft
of applications.” 1)
• ”[Robots] can be trained to process rule-based activity in an
organization’s information processes, improving accuracy and efficiency.” 2)
• ”Robotic automation software is designed to rapidly model and deploy
the automation so it can be performed by individual delivery teams or
process excellence resources without extensive and lengthy IT
resources.” 3)
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SOFTWARE ROBOTS: THE LONG TAIL OF AUTOMATION 50 percent of all automation opportunities are being missed 1)
http://www.wired.com/2014/01/software-robots-long-tail-automation/
“Peter Drucker, the management
guru, raised the issue of white
collar productivity a long while
back, stating that manual workers
through automation had achieved a
50x increase in productivity,
whereas office jobs have remained
static. Robots could change this.”
The Wired, January 17, 2014
1) Forrester
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THE END OF OFFSHORE OUTSOURCING?
”Don’t fear the robots – unless you’re an outsourcing
service provider overly reliant on cheap offshore labor.” Stan Lepeak, Director, Global Research, Management Consulting at KPMG
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IMPACT ON LABOR What will be the social impact of sofware robotics?
https://www.linkedin.com/pulse/2030-your-humanity-top-job-skill-nathan-rose
The biggest immediate danger from artificial intelligence
was autonomous weaponry, followed in the medium
term by disruption to established forms of employment.
Computers have already rendered redundant
millions of once well-paying white collar jobs. (Prof. Russell, World Economics Forum, Davos, January 2015)
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IMPACT ON THE LABOR MARKET The typical view to robotics.
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BUT THERE IS ANOTHER ANGLE IN THE STORY What if software robotics removes tasks that are...
Boring...
Error prone... Too much to handle...
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AN OPPORTUNITY FOR FINLAND The Finnish way – sustainable social transformation.
Sources: McKinsey, Oxford University 2013, Etla, Tilastokeskus
In Finland, it has been estimated that 36% of the total inputs of the Finnish workforce could be replaced by robots.
Utilization of RPA in Finnish enterprises can help prevent the outflow of services jobs and revenue streams into shared service centres located in low cost countries
Finland can lead the way in successful implementation of sustainable social transformation in response to the impact of robotic automation
The age ”pyramid” of the population in Finland
is a challenge for the economy, but RPA can
help us in managing the situation.
RPA VENDOR LANDSCAPE The leading RPA vendors are still small and there aren’t very many of them.
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“Once a technology is invented, it is very rare that it disappears. You can delay the introduction but it is going to be used. If someone can produce something cheaper and faster, you are competing in that environment.“
ROBOTICS PROCESS AUTOMATION IS HERE TO STAY You can run but you can’t hide.
“Dawn of the age of the robot”. The Guardian, 30 December 2010.
http://www.theguardian.com/business/2010/dec/30/futurologist-predicts-age-of-robots
Marina Gorbis, futurologist and head of Californian thinktank The Institute for the Future.
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The Finnish dna in the mobile, software, industrial automation and games industries fits well with the RPA trend and creates major opportunity for Finnish companies.
This requires the establishment of a strong RPA knowledge based in Finland: The design, development, deployment, and operation of future RPA solutions can be viewed as a significant new business cluster.
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AN OPPORTUNITY FOR THE FINNISH ICT CLUSTER