Dictating Productivity and

Efficiency

Digital versus Analog

A major focus of today’s organizations is

improving staff productivity and gaining

higher efficiencies without jeopardizing client care or the final product.

There are many solutions available today, and

those solutions continue to evolve. Over the

past decade, digital dictation solutions have

transformed the dictation process.

Handwritten Notes or Dictations

Time consuming

Generally not very detailed

Handwritten notes that are illegible can lead to

inaccurate or delayed reports

Capturing dictations via

Analog Tapes

Tapes break and are easily misplaced (losing secure data)

Often a single tape contains multiple dictations, none of which

can be transcribed until the tape is full and given to the

transcriptionist. This leads to a hold up the document turnaround

process .

On the transcriptionist’s end:

- difficult to ID jobs are on a single tape

- difficult to locate priority jobs that may be located between

other recordings

Management does not have a good understanding of the volume of

work awaiting transcription, which are priority, or the balance of

workload among support staff members.

Analog Tape:

Method of recording and editing the spoken word in real-time in a

digital audio format (such as .dss, .wav, .mp3, etc.)

Solves some of the challenges addressed when using tapes:

- easy editing or insertion of voice into files

- better sound quality

- the ability to email files from anywhere

- individual dictations are recorded and saved as separate files

- digital files can be copied and backed up easily

Still, a basic digital dictation system doesn’t enable managers and

users to clearly identify backlogs of work, who is working on

specific jobs, information on support staff efficiency and the

promotion of priority jobs. Nor does it support the option to

manage and reroute work quickly or efficiently.

Digital Dictation:

Digital Dictation Workflow Management System:

Digital dictation workflow solutions address all of the common problems

mentioned in the previous slides. They also eliminate issues associated

with:

The inability to monitor productivity, track down job

status and reallocate to available resource

The inconvenience of manual allocation of tapes and

files

The high costs for tapes and unit replacement

The need for remote dictation and transcription and

improved document turnaround time

It also enables you to know instantly how many dictations are pending

for completion and who is working on what, while also having the

ability to configure a system that can identify and remedy bottlenecks

in the production process.

Other Considerations

Mobile Dictation – An Emerging Trend

No organization can afford lost productivity for staff members that are constantly on the move. Dictation applications are now available for mobile devices operating on the Windows Mobile, BlackBerry and SymbianOperating Systems.

Benefits of Mobile Dictation:

Integrate right into the digital dictation workflow system to offset the challenges presented by the need for staff mobility

Secure and easy to use like desktop applications with the convenience of full mobility

Flexible and convenient

Improved productivity

Improved document turnaround time

Immediate access to information

Third Party System Integrations

A key component when looking at how you may gain the best possible productivity out of software solutions is integrating the software into other 3rd party products to automate the manual tasks staff normally need to undertake.

Integrations:speed up the process

ensures that input information is consistent between systems.

In today's business environment, true application integration is not a choice, it's a necessity. A key question to ask when seeking a digitaldictation solution is:

“How will this solution integrate with my existing systems?”

The WinScribe Solution

WinScribe is a world leading provider of digital dictation

software supporting business requirements for digital dictation,

transcription, voice recognition, and workflow management.

Founded in 1989, WinScribe has offices in the USA, UK, Australia, New

Zealand and Switzerland, with more than 100 sales partners in over 25

countries supporting more than 350,000 users worldwide.

WinScribe recognizes that different business sectors have specific

requirements for dictation, including the need for efficient

turnaround of transcripts to provide customers or clients with fast,

quality results.

Using a PC, a touch-tone telephone, a handheld digital recorder, or

mobile device, the system enables business professionals to record

their dictation when required from wherever they are using the device

that suits them best. Within seconds of completing the dictation, the

file is automatically delivered for transcription.

WinScribe Mobility Suite

WinScribe has applications for BlackBerry,

Symbian, and Windows Mobile platforms.

WinScribe’s Mobility Suite enables users to

instantly transfer dictations to typists while on

the go, they also enable organizations who

have already embraced mobility to deploy an

advanced workflow system without incurring

additional hardware costs.

Far from being a glorified note taker, the

WinScribe solution provides business

professionals with full dictation functionality,

including insert, over-write and job type

selection. As well as being easy to use, these

solutions are secure and meet the

requirements for patient data protection.

WinScribe Integrations

By providing web services-based integration tools, WinScribe delivers

the benefits of a totally integrated digital dictation solution leading

the market with its advanced integration architecture. Our

applications are built to be flexible and scalable for every client's

requirements. WinScribe products are built on Microsoft architecture

and make use of SQL & Microsoft .Net technologies.

With a built-in software development kit (SDK), WinScribe can be

tailored to provide the maximum benefit to end users. In addition,

WinScribe has a team of development staff members in each of global

office available to work with clients to develop and support their

unique integration needs.

Whatever your requirements, WinScribe has a solution to fit.

WinScribe provides improved dictation and transcription workflow,

and employee performance.

To learn more about WinScribe and how your can try our software solution for FREE,

contact us at sales@winscribe.com or 866.494.6727.