development of e saving glass by malaysia overview using quality function deployment method for...

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Syaiful-Rizal Hamid, Boon-Cheong Chew, Muhammad-Azfar Abdullah & Sarah-Halim [email protected] , [email protected] , [email protected], & [email protected] Faculty of Technology Management and Technopreneurship University of Technical Malaysia Malacca Hang Tuah Jaya 76100 Durian Tunggal Melaka DEVELOPMENT OF E-SAVING GLASS BY MALAYSIA OVERVIEW USING QUALITY FUNCTION DEPLOYMENT METHOD FOR MARKET TRANSFORMATION

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DESCRIPTION

E-Saving Glass or Low E-Glass is an advanced window glass with two functions, transmitting light and blocking heat. It is special type of glass that has spectrally selective metallic oxide coatings applied on it to allow only certain wavelengths of the light spectrum to pass through the glass while restricting others. So that substantial energy efficiency could be attained and costs saving could be attained for consumers.

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Page 1: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

Syaiful-Rizal Hamid, Boon-Cheong Chew, Muhammad-Azfar Abdullah & Sarah-Halim

[email protected], [email protected], [email protected],

& [email protected]

Faculty of Technology Management and Technopreneurship

University of Technical Malaysia Malacca

Hang Tuah Jaya

76100 Durian Tunggal

Melaka

DEVELOPMENT OF E-SAVING GLASS BY MALAYSIA

OVERVIEW USING QUALITY FUNCTION DEPLOYMENT

METHOD FOR MARKET TRANSFORMATION

Page 2: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

SECTION 1INTRODUCTION

Page 3: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

INTRODUCTION

• This research discusses the development of E-saving glass in Malaysia using QFD for market transformation.

• The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements (the “Voice of Customer” (VOC)), market research and technical benchmarking data into an appropriate number of prioritised engineering targets that could be met by a new product design.

• In a building, window is playing an important role for ventilation but as a thermal weak spot.

Page 4: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

RESEARCH PROBLEM

• According to Balthazar (1992), up to 15 times heat is gained or lost through windows.

• With a 33°C hot climate in Malaysia, most of the offices, commercial buildings and residential are equipped with air-conditioning. Therefore what the Malaysian market looking for is a window which can retain the cooled room temperature and prevent heat transfer from the external environment.

Page 5: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

RESEARCH OBJECTIVES

Page 6: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

SECTION 2LITERATURE REVIEW

Page 7: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

• According to Boor (2008), glass which is used on windows has become the focus of intensive research and development aimed at maximizing its two functions, transmitting light and blocking heat.

• ESG retain more internal heat and to absorb natural daylight. (Kiani et al,2007)

• Special type of glass that has spectrally selective metallic oxide coatings applied on it to allow only certain wavelengths of the light spectrum to pass through the glass while restricting others.

• Prevent ultraviolet (that warms the objects) or infrared from entering the buildings. (Sohail et al, 2012).

• ESG or Low-E Glass is developed so that substantial energy efficiency could be attained and costs saving could be attained for consumers.

Page 8: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

SECTION 3ANALYSIS & FINDINGS

Page 9: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

• translate a set of customer requirements (VOC), market research and technical benchmarking data into an appropriate number of prioritised engineering targets be met by a new product design.

• an interdisciplinary team process that aids in planning for new or improved designs and processes.

Quality Function Deployment

Page 10: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

1st HOQ: Customer Needs

200 customers around Malacca

Selected Company Hoya

Competitors 1. MSG Glass2. KSG Glass3. Topline Glass

The needs of the customers which must be met to satisfy the customer.

Page 11: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

2nd HOQ: Part Deployment Matrix

To assign the parts to each feature/component of the product so as to meet the level of targets set in the first HOQ.

7 Design attributes selected from 1st HOQ:1.Glass Thickness2.Metal-oxide coating3.Desiccant Filling4.Spacer Bar thickness5.FSS angle6.Gas Filling

* Internal Benchmarking amongcompetitors.

Page 12: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

3rd HOQ: Process Planning Matrix

Concentrates on development of the best processes and practices that would deliver the target levels of specifications set for each part or feature of the product.

The correlations between component requirement and process operation are identified from several characteristics. The selected characteristics:1. Chemical Vapor Deposition2. Vertical Gas Filling3. Hot Melt Extruder4. Desiccant Dispenser5. FSS Fabrication

Page 13: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

4th HOQ: Production Control Matrix

Defines inspection and quality control parameters and methods to be used in the production process of each process step (quality control process steps).

There are three quality factor need to point out that guarantee maximum satisfaction of customer needs are:1.Gas analyzer2.Desiccant testing3.Bandwidth calculation

Page 14: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

SECTION 4CONCLUSION

Page 15: Development of e saving glass by malaysia overview using quality function deployment method for market transformation

CONTACT1.Muhammad Azfar Bin AbdullahEmail: [email protected]: my.linkedin.com/in/azfarabdullah/

2. Mohd Syaiful Rizal Bin Abd HamidEmal: [email protected]

3.Boon Cheong ChewEmail: [email protected]: my.linkedin.com/in/bcchew

4. Siti Sarah Binti Abdul HalimEmail: [email protected]