developing high impact teams to lead strategic changegatewayio.org/resources/documents/ccl...

33
Developing High Impact Teams to Lead Strategic Change Roland B. Smith, Ph.D. [email protected] Senior Faculty and Leader Researcher Kate Beatty, Ph.D. [email protected] Director, Global Portfolio Management Gateway I-O Psychology Association (GIOP)

Upload: others

Post on 11-Aug-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Developing High Impact Teams to Lead Strategic Change

Roland B. Smith, Ph.D. [email protected]

Senior Faculty and Leader Researcher

Kate Beatty, Ph.D. [email protected]

Director, Global Portfolio Management

Gateway I-O Psychology Association

(GIOP)

Page 2: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Each year, CCL reaches more than 130 countries on 6 continents. Nearly 21,000 leaders from 3,000 organizations engage with CCL annually to think and act beyond the

boundaries that limit their effectiveness.

Addis Ababa, Ethiopia

New Delhi - NCR, India

Greensboro, NC Colorado Springs, CO

San Diego, CA Brussels, Belgium

Russia & CIS

Singapore

CCL: Who Are We?

Page 3: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

©2010 Center for Creative Leadership. All rights reserved.

Page 4: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Leading Self/Individual

Leading a Group/Team

Leading the Organization

Leading Society

CCL Leadership Sequence

Page 5: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

N a v i g a t i n g V o l a t i l i t y , C o m p l e x i t y , U n c e r t a i n t y

a n d A m b i g u i t y ( V U C A )

+

Individual

Leadership

Teamwork

Page 6: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Top Challenges Leaders are Facing

Page 7: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Top Leader Challenge Project (4 Phases)

Understanding top leader challenges

and how to effectively navigate them

Analysis of

Challenges

Successfully

Navigated

Challenges

Un-successfully

Navigated

Challenges

Interviews

& Case

Studies

Page 8: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 9: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

What is the most significant challenge your organization is currently facing?

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Page 10: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

What is the most critical personal leadership challenge you are currently facing?

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Page 11: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 12: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 13: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

What is the promise of “High Impact

Teams” in “Leading Strategic Change”?

Definitions and Perspectives

Page 14: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Above and beyond Satisfaction and commitment of members Learn

Page 15: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

A shift in the connected and interdependent patterns of activities and investments an organization makes to achieve success

Page 16: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 17: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 18: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 19: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

2011 Center for Creative Leadership. All rights reserved.

Page 20: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

LEADERSHIP

ASPIRATION &

WORLD VIEW

ROLE SHIFT

STRUCTURE

SYSTEMS

BUSINESS PROCESSES

INNOVATION

ENGAGEMENT

PUBLIC LEARNING

Why Change?

Change What? Change How?

What If?

Page 21: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Requires the leadership team itself to change:

Role / Identity shift

Public learning

Change social discourse and agreements to engender engagement

Page 22: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 23: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

How can we measure and “map” team

effectiveness?

YOU

Page 24: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Figure 10.3 High-Performing and Low-Performing Team Information Flow Source: Cross, Ehrlich, Dawson, & Helferich, 2008

Page 25: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Figure 10.4: Creating a High-Impact Team for Business Development

Page 26: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly
Page 27: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Boundary Spanning Leadership: Perspectives from the Executive Suite

A study conducted with 128 senior executives who participated in

CCL’s Leadership at the Peak program

(Yip, Ernst, & Campbell, 2009).

Page 28: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

The capability to create direction, alignment, and

commitment across boundaries in service of a higher

vision or goal

Center for Creative Leadership

Boundary Spanning Leadership and Teams

Page 29: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

3 boundary spanning strategies

©2011 Center for Creative Leadership. All Rights Reserved.

Discovering New Frontiers

Forging Common Ground

Managing Boundaries

Page 30: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Out of 3 strategies comes 6 practices

©2011 Center for Creative Leadership. All Rights Reserved.

Discover New Frontiers

Forge Common Ground

Manage Boundaries

Page 31: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

6 boundary spanning practices

©2011 Center for Creative Leadership. All Rights Reserved.

BUFFERING CONNECTING WEAVING

REFLECTING MOBILIZING TRANSFORMING

Page 32: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly

Boundary Spanning Leadership

Leadership often stops

where borders start.

In today’s business environment, the exact

opposite response is required –

leadership that transforms limiting

borders into limitless new frontiers

Page 33: Developing High Impact Teams to Lead Strategic Changegatewayio.org/Resources/Documents/CCL Presentation.pdf · Each year, CCL reaches more than 130 countries on 6 continents. Nearly