deutsche telekom services europe czech republic · company presentation overview 2 ... 27.9...

Deutsche telekom services EuropeCzech republic

01 Deutsche Telekom Group

02 Deutsche Telekom Services Europe

03 Deutsche Telekom Services Europe Czech Republic: overview

04 Deutsche Telekom Services Europe Czech Republic: our Teams

Company presentationOVERVIEW

2

German telecommunication company

Headquarters in Bonn

By revenue the largest telecommunications provider

in Europe – 73 bn. € (2016)

Formed in 1996 - the former state-owned monopoly

Deutsche Bundespost was privatized

Active in 36 countries worldwide

More than 218.000 employees

DEUTSCHE TELEKOMPROFILE

DEUTSCHE TELEKOMfigures

Customers & Markets

Customers

178.4 mn mobile customers 27.9 mn fixed-network lines/20.2 mn broadband lines

Approx. 8.2 m TV customers

Markets Present in > 50 countries

Germany, Europe and the USA: with own infrastructure

T-Systems: global presence & alliances via partners

Facts & Figures

Telekom in figures, 2018 Revenue € 75.7 bn

Adjusted EBITDA € 23.3 bn

Free Cash-Flow € 6.2 bn

Employees & responsibility Employees worldwide: 215,675

5,713 trainees and cooperative degree students in Germany

Pioneer of social issues (climate protection, data privacy, diversity, etc.)

Source: DT 2018 annual repor t

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Focus on Customer

Satisfaction & competition

National

companies

Group

headquarterHeadquarters give an explicit

strategy and steer consistently

Where does dtse stand in the deutsche telekom group?operating model

Future target operating model leads to additional SERVICES PROVIDED BY DTSE TO CUSTOMERS

Growth

▪ Back-office functions

▪ Transactional activities

Internal service provider

achieves high qualityat competitive cost

Dtse

6

Who are dtse customers?

Slovak Telekom

Telekom Deutschland

T-Mobile CZ

T-Mobile Polska

T-Mobile Austria

OTE Greece

Hrvatski Telekom

Magyar Telekom

Makedonski Telekom

T-Mobile Netherlands

T- Systems Units

Telekom Romania

Telekom Albania

Crnogorski Telekom

T-Systems Units

National Companies and T-Systems Units

7

AT HOME IN EUROPE

SLOVAKIA

ROMANIA

CZECHREPUBLIC

GERMANY

1 Financial Report 12.2018 8

Cologne

Hamburg

Darmstadt

Leipzig

Nuremberg Brno

Bratislava

Kosice

TimisoaraBucharest

Cologne1066

Hamburg162

Darmstadt399

Leipzig383

Nuremberg139

GERMANY

More than 3.600 people1.We are active at 10 locations

Brno140

CZECH REPUBLIC

SLOVAKIA

Bratislava604

Kosice203

Timisoara161

ROMANIA

Bucharest182

Cologne

Darmstadt

Hamburg

Leipzig

Nuremberg

Improving Competitiveness

Our Strategy explainedNew level of service

Delivering high quality

Best customer experience

Satisfaction of our customers is a main target for DTSE, as we want to support our customers to

improve their business

Great place to work

We use the chances of transformation design dialog and collaboration, to

make employees ready for

responsibilities

Growing with Innovations

DTSE fosters an innovative culture to identify and

implement innovations

Automation and digitization combine efficiency with high quality standards

We push efficient growth through best practice and know-how sharing.

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The center of excellence in brno in a nutshell

“Investor of the Year 2016” in IT category in Czech Republic

Founded in 26th October 2016

Subsidiary of Deutsche Telekom Services Europe AG

Strong know-how in the areas of Accounting, Finance, Procurement, Strategy and Business Development

Driving cutting-edge projects for the whole group

Growth based on the promotion of innovative and exerimental environment

11

Dtse cz figures

+140 employees

59% female

41% male

Age

33 : average age

16 nationalities

18 languages

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Our proposition for youARE YOU WITH US?

UNLIMITED opportunities FOR YOUR GROWTH

to make an impact on customers

and colleagues

13www.dtse.cz

UNLIMITED opportunities FOR YOUR GROWTH

to make an impact on customers and colleagues

We believe everyone can drive the change. And we are here to enable that. This is why with our supportive network, will do everything to ensure that You have all the opportunities to do so.

With the future work environment, the opportunities to work autonomously and constantly develop personally and professionally, we support You to make an impact.

And for us, impact is not just a buzzword - it means that You can continuously improve Your skills in challenging innovative projects and move our company forward.

14www.dtse.cz

Our proposition for youARE YOU WITH US?

STRONG BASIS FOR SUPPORTING THE PROPOSITION….

The Proposition Unlimited opportunities for your growth to make an impact on customers and colleagues

LIVING CULTURE GUIDING PRINCIPLES

PillarsWork-Life

Fit

Career and Personal

Development

Participationand Recognition

Learning and Qualification

15www.dtse.cz

CUSTOMER DELIGHT ANDSIMPLICITY DRIVE OUR ACTION

TEAM TOGETHER –TEAM APART

I am t –Count on me

Respect and Integrity Guide Our behavior

Best place toPerform and grow

#LIVINGCULTUREour behaviours

17www.dtse.cz

Every change starts with an idea and right mindset. We keep questioning the status quo and you will never hear “We have always done it like this”.

Thinking out of the boxOur people are driving projects from scratch to execution with courage of developing ideas that affect the whole company. We trust.

Taking accountabilityCan you imagine a place where improvements happen without feedback? We can’t! Everyone is open to receiving and even seeking feedback.

Giving feedback

We work hard to develop strong relationships among teams to serve our growing customer base. We give Kudos to each other, share gratitude, and successes.

CollaboratingFairness begins with us. We believe a diverse and inclusive workplace fosters innovation and creativity and commits to building a culture where everyone feels included.

People being first

#aboutyoumore time for what really matters

Flexible workinghours

Sick Days

Free coffee and fruit everyday

Sodexo CardMakro Card

25 Vacation DaysCafeteria Plan

T-Mobile Vouchers

Bring Your OwnDevice

Pension Scheme

Contribution

Multisport CardHealth Offers

Learning and qualification

More than 5200 E-Trainings on HR Suite

▪ Become and Internal Trainer▪ Join trainings from our Trainers

DTSE CZ CAMPUS

Long-term programs in hard and soft skills

Internal Certifications

E-Trainings

In-house Trainings

ACCA

#lifeforlearningtake your skills to the next level

19www.dtse.cz

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#lifeforlearningbecome an internal trainer

Do you master a topic and want to transfer

work-related knowledge to colleagues?

• Create your own program and send in your

application

• Join the “Train the Trainer” training

• Train colleagues

• Get rewarded!

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#yourgrowththe job rotation

Design your project

Meeting the Management

Start your project

Celebrate your success!

#yourgrowthbring your own project

THE PMO SUPPORTS YOU!

Birthdays & anniversaries

celebration

DTSE CZ voice

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#makeanimpactbe part of our community

Certificatesof Recognition & Appreciation

Wall of Fame


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Our teams

GAC SBDSUMHRPTP

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Procure to pay (p2p)

PTP

The entire business process comprises the purchase requisition, order creation, accounts payable closing, invoice verification and processing of payment

Digitalization and Innovation

Predictive and Real-time analysis/AI Incubator

System and Process Optimization

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General accounting (gac)

GAC

Consolidated entities financial statements preparation, ensuring consistent application and compliance with accounting standards, especially for IFRSs

Coordination & monitoring of closing process and comments

Responsibility for non-current assets of consolidated companies;

Development & implementation of procedures, processes and rules for all non-current assets & measurement of individual items.

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Human resources (hr)

HR

Recruiting Process

Onboarding new employees

Policies and Procedures

Relocating Employees

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Supplier management (sum)

sum

Bucket Management

Contract Management

IT Steering in EU

Demand Management

Roles and Authorizations

Infrastructure Management

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Strategy and business development (sbd)

sbd

Strategy Development

Benchmarking

Portfolio Enlargement

Coordination of Supervisory and Management Board

Target Management

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deutsche telekom services europe czech republic · company presentation overview 2 ... 27.9...

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