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  • i

    Determinants of Work Attributes and Personality

    Aspects towards Employees’ Job Satisfaction

    A Thesis submitted for the Degree of Doctor of Philosophy

    By

    Jamshed Adil Halepota

    Brunel business School

    Brunel University, West London, UK

    March, 2011

  • ii

    Declaration

    I affirm that all the content in this thesis that is not mine, to the best of my understanding,

    has been acknowledged. The substance presented in this thesis has not been submitted in the

    past by the author for degree at this university or any other.

    However, during preparation of this dissertation, some publications were prepared as

    following. Remaining part of thesis has not been published yet.

    Jamshed Halepota (2010) “Job satisfaction of public employees in Developing country”

    International conference on Economics and Business. (ICBE 2010) Thessaloniki, Greece.

    Halepota, J., & Irani, Z. (2010) “The impact of organisational antecedents on employee job

    satisfaction: An empirical evaluation of public sector employees in Pakistan”. European and

    Mediterranean Conference on Information Systems. (EMCIS 2010), Abu-Dhabi, UAE, (CD-

    Proceedings).

    Halepota, J., & Irani, Z. (2011)” An empirical investigation of organisational antecedents on

    employee job satisfaction in a Developing country”, Transforming Government: People,

    Process & Policy (TG: PPP) (Paper accepted)

    4 Halepota, J., & Irani, Z. (2011)” Examining employee attitudes and behaviours towards

    job satisfaction using organisational justice and personality aspects”, target Journal Public

    Administration Review & Journal of Public Administration: Research and Theory

  • iii

    Dedication

    To my parents for their continual love and support which helped me to achieve my

    vision.

  • iv

    Acknowledgment

    The completion of this study represents a momentous turning point in my life. It has

    been a long journey and has demanded a lot of effort and time. Many people's

    patience, support and constant support helped bring this work to life.

    First of all, I would like to thank with gratitude Professor Zahir Irani who provided

    guidance and encouragement in his own unique way. I feel extremely blessed to have

    him as my first supervisor. His passion for research has been exceptionally

    inspirational. Working under his supervision has been an extremely rewarding

    experience which has contributed significantly to the completion of the thesis.

    I would also like to acknowledge my second supervisor professor Amir Sharif. My

    deepest gratitude goes to many healthcare staff members who helped to collect

    valuable research data

    I would like to take this opportunity to thank many friends for their input and, most

    importantly, for their friendship: Shazad Memon, Sharif Abbasi, Yousra Assad,

    Abdallah Al Ghamdi, Adel felici, Fida chadio, Ashiq Jhatail and Zulfiqar . Thanks to

    Dr.Khalil Khombhati as well

    I am so grateful to all of you.

    Last, but not least, my warm and heartfelt thanks go to my mother and my father my

    better half Dars, Aamir, and Danial for their everlasting love and support which

    sustained me in the years it took to bring this work to completion. Special thanks to

    my sister Homa Ahmad for being there to listen when I was homesick and supporting

    me from a great distance away. Without the blessings and support of my whole

    family, Dr. Memoona, Zubair Halepota and Dad Ahmad , this thesis would not have

    been possible..

    Thank you for the strength you gave to me. I love you all!

  • v

    List of Abbreviations

    CFA Confirmatory Factor Analysis

    CV Convergent validity

    DV Dependent Variable

    DV Discriminant validity

    EFA Exploratory Factor Analysis

    Esprit Esprit de corps

    Effi self efficacy belief

    IV Independent variable

    Job Job satisfaction

    Justice Procedural justice

    M Mean

    MANOVA Multi Analysis of Variances

    MBBS Bachelor of medicine and Bachelor of surgery

    PLS partial least square

    SE Standard Error

    Sig. Significant

    SPSS Statistical Package for Social Sciences

    α Cronbach’s alpha

    UK United kingdom

    USA United stated of America

  • vi

    Abstract

    Organisations are constantly dealing with challenges to stay on competitive and doing

    well, that induces organisations to consistently reassess their plans, formations, course

    of actions, procedure, and development to remain cost-effective and retain effective

    workforce. To keep employees highly motivated, content, and effective is however a

    focal and major issue in the domain of employee job satisfaction because of enormous

    human involvement. Consequently human resource managers are keen to find the

    strategies to keep their workforce fully motivated and dedicated to their jobs.

    In this study dissimilar from prior studies researcher has applied work attributes

    (Herzberg, 1968; Adams, 1963) and personality aspects (Judge etal, 2001) to examine

    the relationship of work attributes and personality disposition with job satisfaction.

    In current era of Information technology revolution organisations across the globe

    confronting several challenges on different counts including to keep workforce

    motivated and effective to gain maximum from their skills. Keeping workforce

    motivated to reduce tardiness, absenteeism, misuse of resources, and turnover are

    major issues of concern in the domain of employee job satisfaction and human

    resources management. Therefore, human resources management practitioners,

    managers, and policy makers are enthusiastically concerned to know about the factors

    that may help to make workforce effective, motivated and contend with work. The

    aim of this Doctoral thesis was to study the determinants of employee job satisfaction.

    The objectives were to explore the organisational work attribute factors and employee

    personality aspects in Public healthcare sector of Pakistan Where various reforms

    introduced after implementation of new health policy called Health for All(HFA)

    lately . This study was categorised in seven parts staring with introduction stating the

    setting of the study which covers background of this empirical study and supplies the

    transparent context information. In second phase systemic carefully carried literature

    review led to theoretical frame work and hypotheses development in third phase.

    Onwards Survey Questionnaires were administrated to General physicians working in

  • vii

    public hospitals for data collection purpose. Descriptive statistics, multi analysis of

    variance, and exploratory factor analysis with the help of Statistical package for social

    science (SPSS) was applied to analyse the data, hypotheses testing and confirmatory

    factor analysis were done with the help of structural equation modelling(SEM).

    Outcome generated discovered that perception of procedural justice, on job training,

    working conditions, esprit de corps (team work) and personality aspects self esteem,

    and self efficacy belief, were significantly and affirmatively correlated and

    neuroticism personality aspect negatively correlated with employee job satisfaction.

    However, employee job clarity, task significance perception and personality aspect of

    locus of control orientation were not found to be related with job satisfaction.

    Implications and recommendation of research for employee job satisfaction are also

    discussed.

  • viii

    Table of Contents

    Declaration ..................................................................................................................... ii

    Dedication .................................................................................................................... iii

    Acknowledgment .......................................................................................................... iv

    List of Abbreviations ..................................................................................................... v

    Abstract ......................................................................................................................... vi

    Chapter One: Introduction ......................................................................................... 1

    1.0 Background to the research problem .................................................................. 2

    1.1 History and Geographical position of Pakistan ............................................... 4

    1.2 Scope of the study ............................................................................................... 5

    1.3 Aim and Objectives of the Study ...................................................................... 10

    1.4 The Context of the Study .................

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