designing volunteer training preparing and supporting volunteers for success
TRANSCRIPT
“Training” is any way you help your volunteers develop the attitudes, knowledge and skills they need to complete their volunteer tasks.
Helpful Handout:You should train your volunteers because… it adds credibility to the program for funders, parents, clients, etc.
it gives them the tools to do their job effectively
What needs to be in the training? First, determine the volunteer ROLE
(What is the title on their job description?)
What needs to be in the training? First, determine the volunteer role
Next, generate a list of tasks for that role
Assist in a preschool classroom
Enable the children to reach their full potential as human beings
What attitudes, knowledge, and skills do volunteers need in order to complete those tasks?
Task: Help kids wash their hands before snack time
Attitudes – like preschoolers, have patience, realize that kids are at different developmental levels, understand that everything isn’t a learning opportunity
Knowledge – Basic understanding of what a 3, 4, 5 year old can do. For risk management, we must leave the bathroom door open if I am in there with the kids.
Skills – Guide the kids through the hand-washing procedure.
Be able to occupy 11 kids in line while one is washing hands.
Be able to herd 11 kids out of the bathroom when one suddenly needs to use the toilet.
Pick a task. List the attitudes, knowledge and skills a volunteer would need to complete that task successfully.
Pick another task. List the attitudes, knowledge and skills a volunteer would need to complete that task successfully.
When do they need to have the attitudes, knowledge and skills
Before they sign up to volunteer
Before their service
At the beginning of their service
During their service
At the end of their service
Helpful Handout:How can they gain the attitudes, knowledge, and skills they need…
live pre-service training
on-the-job training
Great Activities Pick an attitude, piece of knowledge, or a skill and come up with an activity
for developing it.
Assessment Level one – volunteer satisfaction
Level two – volunteer learning
Level three – volunteer application of skills learned
Level four – student improvement
Plan Why do we need volunteers?
Volunteer roles
Volunteer tasks
Timeline of training needs
Delivery format
Activities
Assessment
Training Resources In-house
You
Teachers / Other staff
Out-house Training classes
Online classes
Videos
Print materials