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Designing Teams for Emerging Challenges Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

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Designing Teams for Emerging Challenges

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

People and technology are constantly changing

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

People and technology are constantly changing

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

People and technology are constantly changing

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

People and technology are constantly changing

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly progressing and changing…

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly progressing and changing…

Hi… I am a“User information interactionproduct designer architect”

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

A new design problem emerges, one that requires us to focus inward.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What would happen if we looked at how we structure our teams and design process as IA’s, Designers, Researchers?

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Observation is our greatest ally

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?

Observation is our greatest ally

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?

Observation is our greatest ally

What do we want to build?

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?

Observation is our greatest ally

What do we want to build?

What do we want to scale?

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…

Building a framework for teams to thrive.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

How do we structure our teams and processes to be resilient?

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

We should set up our teams so that team members can work within their competencies, and grow as needed.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set the teams up so they can work across projects fluidly.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set up clear roles, and establish understood and agreed upon expectations.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Design process.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Process should be set up to support the team and thosethe team works with.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our process should beable change and scalewith team, organization and project needs.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team culture

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment where team members are free to be themselves.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build an environment where the team feels comfortable voicing their opinions.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment where the team feels supported.

Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Thank You.Aaron Irizarry Director of User Experience Nasdaq @aaroni | #wiad17 #wiad17nyc