designing plans for organizational development, lessons from three large-scale sme-initiatives
TRANSCRIPT
![Page 1: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/1.jpg)
Designing plans for organizational development, lessons from three large-scale SME-initiatives
Tinne Lommelen, Friso den Hertog, Lien Beck, and Raf SluismansUNU-MERIT & KIZOK Joint Research GroupMaastricht University & Hasselt University
![Page 2: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/2.jpg)
Design & development: two sides of the same coin
Design-oriented research• Research into planned interventions in the natural
context of these organizations• Aim is to develop a knowledge base for the
innovation and improvement of those interventions
1. How can we design programs in such a way that real development takes place inside the targeted SMEs?
2. How can we learn from preceding cases?
![Page 3: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/3.jpg)
Three cases of intervention projects
Edison• 2000-2003 • 14 Dutch SMEs• Various sectors• Technology transfer• Designers,
facilitators, researchers
![Page 4: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/4.jpg)
Three cases of intervention projects
Edison• 2000-2003 • 14 Dutch SMEs• Various sectors• Technology transfer• Designers,
facilitators, researchers
SI EMR• 2004-2008 • 650 SMEs in 4
regions• Various sectors• Innovation capacity• Designers,
managers, coach
![Page 5: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/5.jpg)
Three cases of intervention projects
Edison• 2000-2003 • 14 Dutch SMEs• Various sectors• Technology transfer• Designers,
facilitators, researchers
SI OP ZUID• 2009-2011• 280 Dutch SMEs• Various sectors• Innovation
capacity• Managers, coach
researchers
SI EMR• 2004-2008 • 650 SMEs in 4
regions• Various sectors• Innovation capacity• Designers,
managers, coach
![Page 6: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/6.jpg)
Reflection on experiences in three projects General: Add knowledge about management of
large-scale projects Specific: Each new cycle of interventions builds on
the previous one Conclusions in terms of content (what is?) Conclusions in terms of design (how to?)
Knowledge accumulation in 3 projects
![Page 7: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/7.jpg)
Knowledge accumulation in 3 projects
Edison• Demand-driven
intervention• Getting the right
people around the table
• Consultants = facilitators
• No jargon• Short throughput
![Page 8: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/8.jpg)
Knowledge accumulation in 3 projects
Edison• Demand-driven
intervention• Getting the right
people around the table
• Consultants = facilitators
• No jargon• Short throughput
SI EMR• Monitoring tools• Demand-driven
intervention• Double focus –
both strategy & innovation
• Combination instruments
• Robustness
![Page 9: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/9.jpg)
Knowledge accumulation in 3 projects
Edison• Demand-driven
intervention• Getting the right
people around the table
• Consultants = facilitators
• No jargon• Short throughput
SI EMR• Monitoring tools• Demand-driven
intervention• Double focus –
both strategy & innovation
• Combination instruments
• Robustness
SI OP ZUID• Opening up the
database for research purposes
![Page 10: Designing plans for organizational development, lessons from three large-scale SME-initiatives](https://reader036.vdocuments.mx/reader036/viewer/2022062903/58ed907c1a28abdf218b456d/html5/thumbnails/10.jpg)
Design and development are complementary perspectives
Learning processproblem intervention using design theory experimentation & testing large-scale implementation & testing improvement of design and adjustment of design theory
Call for more research on design issues of large-scale programs
Conclusion