designing for empathy | ted x youth

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Designing for Empathy 2015

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Page 1: Designing for Empathy | TED X Youth

Designing for Empathy

2015

Page 2: Designing for Empathy | TED X Youth

Hi

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Anything on demand in few seconds..

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uber food delivery

marijuanatoilet paper

clothes

Page 6: Designing for Empathy | TED X Youth

uber food delivery

marijuanatoilet paper

clothes

Is it all good for us?

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Why empathy it’s important: #1 Google Glass Episode

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Why empathy it’s important: #2 A “love” story

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We are facing a crisis of empathySherry Turkle

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- ability to understand and share the feelings of another - it’s crucial to understand the world around us, people,

cultures, behaviours, but mostly emotions.

em pa thy

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“To understand others, we need to walk in their shoes”Roman Krznaric

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Marina Abramovich

“Technology was invented for human beings to have more time for themselves but what happened is that

time is consumed by technology.”

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Designing for EmpathyWe need to focus on

Human Emotion Centred Design

Learn itFeel it

Spread it

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Learn it#1

Emotions Studies & empowering emotional intelligence

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Feel itTo jump in other shoes

#2

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Spread itTo trigger conversations

#3

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Designing for Empathy means

#1 Continuous experiences across bits and atoms

Case: Virgin America and Nextdoor

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Designing for Empathy means

#2 Integrating internet in the world around us

Case: Binoculars Google Tellart

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Designing for Empathy means

#3 Reclaiming the art of conversation

Case: Uber

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Designing for Empathy means

#4 Defining a new emotional dictionary focusing on

voice gestures signs

Case: Lapka and Facebook

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Designing for Empathy means

#5 Building trust relationships

Case: Airbnb

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So..

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as reality is reacher than screens..

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and the future of internet is out of screens, spread into the real world embedded in magic enchanted objects and

infrastructures

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let’s fight this crisis of empathy by being present and designing real experiences into the real world