designing for collaboration
TRANSCRIPT
What we’ll cover
• Overview of collaboration
• Common heuristics for collaborative software
• Apply heuristics to modern tools
• An exercise at the end
Two or more people bringing a unique perspective to a problem, reaching consensus, and creating an
artifact that is greater than the sum of its parts.
1+1=3
• Collaboration around sales cycle
• Automatic sharing of emails to collaborators
• Smart features like “Follow-ups”
• Analytics platform for data teams
• Analysts work in SQL, create re-usable reports
• Built in visualizations as well as support for D3 & others
Connection
Identification
Ownership
Transmission
Notification
Election
Synchronization
Common Ground Preservation
Who & What When & How Why
8 Heuristics for Collaboration
Connection
Identification
Ownership
Transmission
Notification
Election
Synchronization
Common Ground Preservation
Who & What When & How Why
Connection
Identification
Ownership
Transmission
Notification
Election
Synchronization
Common Ground Preservation
Who & What When & How Why
References
Heuristics adapted from:
http://web.mit.edu/aeroastro/labs/halab/pdfs/MITRE-Kirigin-Heuristic_Evaluation_Techniques_for_Collaborative_Software.pdf