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Page 1: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635
Page 2: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Designing As If People Mattered 

Donna BurtonReference Librarian

Email:[email protected]: 388-6635

Page 3: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Key Things to Remember:

• Don’t be afraid to ask a Librarian for HELP– The Reference Desk is staffed most hours the library

is open

• Start your research EARLY– Resources are out there but retrieving materials not in

the library can take time!

• Research is part SYSTEM, part SERENDIPITY– A plan is good but perseverance and luck have their

place

Page 4: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Where do I search?

• Schaffer Library catalog (OPAC)

• ConnectNY (in conjunction with OPAC)

• Databases & Indexes (subject specific) or Deepsearch

• Google (particularly Google Scholar)

• Wikipedia (with caution)

Page 5: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Library Home Page

Page 6: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

How Do I…..

Page 7: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Online Public Access Catalog (OPAC)

Page 8: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Subject Headings vs. Keyword

Subject Headings• Hierarchical

• Provide synonyms

• Provide English language terms

• BUT requires “clueage”

Keywords• Can be freely combined

• Not dependent on knowing “right word” or right word order

• Best word may take some trial and error (synonyms)

• Access to newer concepts & language

Page 9: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Some possible keywords for this seminar

• Anything “key” in the terminology relating to your specific topic

• General terms such as: Usability Human–centered or human–factor design Human or creative engineering Industrial design Product design Product innovation

Page 12: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

ConnectNY sample title

Page 13: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Electronic or E-books: e-brary

Page 14: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

E-book example

Page 15: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Indexes & Full Text Archives

• Indexes: provide citations to articles that meet your search criteria.

These can be a source for your paper. Have “extras” like subjects/descriptors that can then be followed to new results. Some indexes are also partial or complete full text archives.

• Citation Indexes: provide citations to articles that contain the article meeting your search criteria.

These can provide connections to potential further resources as well as provide a measure of the reputation of your starting point article. Also have “extras” like subjects/descriptors

• Full Text Archives: provide the actual articles that meet your search criteria.

These don’t have “extras” to lead you to new results, except for any bibliographies/references, footnotes or endnotes contained in the article.

Page 16: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Suggested Databases & Indexes

• ACM Digital Library [Full text (FT) archive] ** • Engineering• Applied Science and Technology [a Wilson Index]• Psychology [PsycArticles is Full Text]• Sociology• Web of Science [citation index]• Broad based, partial FT: EBSCO, Proquest, • Broad based, FT archives: Lexis/Nexis, JSTOR

**Highly recommended (by Prof. Cass)!

Page 17: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Finding Journal Indexes: 1st way

Page 18: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

These “native” databases can be searched individually

Page 19: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Finding Journal Indexes: 2nd way: DeepSearch

Page 21: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

ACM search: “usability design”

Page 23: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Design flaw in URL: hyphenated last name leads nowhere

Page 24: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Web of Science

Page 25: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Web of Science results

Page 26: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Google Scholar search

Page 27: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Articles (FT Conf. paper) & patents from Google Scholar search

Page 28: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Google Books

Page 29: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Google search: “This is Broken” web site (2005-2007 archives)

Page 30: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Interface Hall of Shame: collection of common interface

design mistakes

Page 31: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Wikipedia

• Open-editing feature leaves this subject to error and misinformation

• Wikis can be used effectively if you carefully evaluate the contents

• Frequently the best uses of a wiki are the URLs and references found at the

end of an article or for expanding your searching terminology

Page 32: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Wikipedia: under “user experience design”

Page 33: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

• Check out references listed in your reserve reading:

“100 Things Every Designer Needs to Know About People,” by Susan M. Weinschenk

For example, on page 64, is mention of Steve Krug’s “Don’t Make Me Think,” (available via ConnectNY)

Pg. 72 article “ Mental Models and Usability”

available full text online (hyperlinked here)

Page 34: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Madera Labs blog

Page 35: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

How do I get the material I need once I’ve found a citation?

• If you can’t get a source through our catalog or ConnectNY (for books), Interlibrary Loan is available

• Look for “Illiad.” You need to register on the system once, giving yourself a username and password that’s easy for you to remember while you’re at Union

• Allow yourself lead time for receipt and use. Articles you can keep, books must be returned by due date or renewed before it.

Page 36: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Citation Guides[available at Reference]

• APA: Publication manual of the American Psychological Association (2001)

• MLA: MLA handbook for writers of research papers (2003)

• Turabian: Manual for writers of term papers, theses, and dissertations (1996)

Page 37: Designing As If People Mattered Donna Burton Reference Librarian Email:burtond@union.edu Phone: 388-6635

Still need help?

• Feel free to contact me by phone or email

• I also work the reference desk Monday nights, Tuesday and Friday afternoons

• Any of my colleagues on the reference desk would be capable of helping you as well.

• Reference desk is staffed most days from 9 a.m. to 10 p.m. (except Sat.)