designing a training session to motivate employees of a financial consultancy firm

7/30/2019 Designing a Training Session to Motivate Employees of a Financial Consultancy Firm

1/11

Ebtjkhjhk i U~ijhjhk Tbttjmh um Fmuj|iub Bfp`mzbbt ml i

Ljhihdji` Dmhtrùihdz Lj~f

Ucb dm~hb~tumhb ml i dmfpihzt trddbtt jt i {b``&ebljhbe ihe jfp`bfbhube dm~pm~iub tu~iubkz

{cjdc ucb {cm`b dmfpihz `j|bt( Ucmtb `j|jhk ucb tu~iubkz i~b jhej|jeri`t, jhej|jeri` crfih

nbjhkt( Jl bfp`mzbbt em hmu lbb` d`mtb`z dmhhbdube um ucb tu~iubkzt |i`rbt ihe ej~bdujmh ihe

fmuj|iube um lr`lj`` ucb dmfpihzt ebtjkhiube kmi`t, ucb dmfpihz jt hmu `jgb`z um trddbttlr``z

~bidc jut kmi`t( #Lm~ bitb ml rtb, bfp`mzbbt jh ucjt i~ujd`b tci`` fbih i`` pb~tmht {m~gjhk jh

i dmfpihz ihe jhl`rbhdjhk ucb iuuijhfbhu ml jut kmi`t, j(b(, i`` bfp`mzbbt l~mf tbhjm~

fihikbfbhu um m~ejhi~z bfp`mzbbt, ubfpm~i~z {m~gb~t, tb`l&bfp`mzbe pb~tmht, trn&

dmhu~idum~t ihe mucb~t(*

Bfp`mzbb U~ijhjhk Fmuj|iujmh

[ciu jt Bfp`mzbb U~ijhjhk Fmuj|iujmh=.Fmuj|iujmh jt ucb i~u ml kbuujhk pbmp`b um em {ciu zmr {ihu ucbf um em nbdirtb ucbz {ihu um

em ju(. &E{jkcu E( Bjtbhcm{b~

Ucb~b fiz nb ihz hrfnb~ ml ~bitmht zmr hbbe um rtb bfp`mzbb u~ijhjhk fmuj|iujmh( Bfp`mzbb

u~ijhjhk fiz nb erb um i hb{ cj~b, i hb{ dmfprub~ tztubf uciu b|b~zmhb hbbet um `bi~h, m~ i

hb{ dmhdbpu uciu hbbet um nb jhu~merdbe um zmr~ {m~g k~mrp(

Jfp~m|jhk bfp`mzbb fmuj|iujmht um em {b`` jh u~ijhjhk jt i frtu( [ciub|b~ ucb ~bitmh lm~ ihbfp`mzbb u~ijhjhk tbttjmh, zmr hbbe um gbbp zmr~ bfp`mzbbt fmuj|iube inmru `bi~hjhk hb{

ucjhkt( Bfp`mzbb u~ijhjhk dih nb ih bttbhuji` pi~u ml ihz nrtjhbtt( [cbh bfp`mzbbt i~b

fmuj|iube um trddbbe jh `bi~hjhk hb{ ucjhkt zmr~ ebpi~ufbhu {j`` nb fm~b p~mljuin`b(

Nru tmfbujfbt jut hmu inmru i hb{ {iz ml emjhk ucjhkt, ihe tjfp`z inmru ~bfjhejhk bidc

mucb~ inmru ucb nbtu {iz ml emjhk ucjhkt( @jgb ihz ~bìujmhtcjp, zmr~ bfp`mzbb ~bìujmhtcjpt

dih kbu tui`b rh`btt zmr dmhtjtubhu`z jh|btu ujfb ihe bllm~u um ~bfjhe ucbf cm{ jfpm~uihu ucbz

i~b um zmr, cm{ |i`rbe ucbj~ dmhu~jnrujmht i~b, ihe d~jujdi``z uciu ucbz i~b i`` pi~u ml mhb ubif

ucb tifb ubif(

Cb~b i~b tmfb kbhb~i` i~bit zmr fiz {ihu um lmdrt bfp`mzbb u~ijhjhk mh1

Dmfpihz |jtjmh ihe fjttjmh

Drtumfb~ tb~|jdb u~ijhjhk(

Ti`bt u~ijhjhk

Ubif Nrjèjhk

@bieb~tcjp ihe ebdjtjmh figjhk


2/11

N~ijhtum~f jebit um jfp~m|b bfp`mzbb tiujtlidujmh

N~ijhtum~f jebit um jfp~m|b p~merduj|juz

Ebdjeb cm{ zmr dih dmhu~jnrub um dmffrhjuz p~mk~ift

Mhb ml ucb ucjhkt uciu fiz fmuj|iub zmr~ bfp`mzbbt jt uciu fmtu bfp`mzbbt {ihu ucb hb{

u~ijhjhk um jhd~bitb ucbj~ amn tgj``t ihe di~bb~ eb|b`mpfbhu( B|b~zmhb `jgbt um lbb` jfpm~uihuihe bfpm{b~be ihe b|b~zmhb hbbet um k~m{( Kj|jhk ih bfp`mzbb hb{ tgj``t ihe

~btpmhtjnj`jujbt {j`` cb`p jhd~bitb cm{ jfpm~uihu ucb bfp`mzbb lbb`t(

Ucb~b i~b i lb{ {izt uciu zmr, ucb fihikb~ dih cb`p zmr~ bfp`mzbb fmuj|iujmh uc~mrkc

u~ijhjhk(

I``m{ zmr~ bfp`mzbbt um dcmmtb ucb u~ijhjhk ihe di~bb~ eb|b`mpfbhu ucbz {ihu hmu artu {ciu ucb

dmfpihz {ihut m~ ittjkht(

_~m|jeb fm~b irucm~juz um zmr~ bfp`mzbb um tb`l&fihikb ihe figb ebdjtjmht(

Itg zmr~ bfp`mzbb um dmhu~jnrub fm~b mlubh(

I``m{ zmr~ bfp`mzbb um d~mtt u~ijh lm~ mucb~ amnt jh ucb dmfpihz(

Itg ucb bfp`mzbb um cb`p u~ijh mucb~t(

Rtb fr`ujfbeji ihe mh`jhb u~ijhjhk(

Rtjhk bfp`mzbb fmuj|iujmh {j`` cb`p zmr~ bfp`mzbbt um `bi~h ucb hb{ tgj``t hbbebe um figb

ucbf lbb` `jgb i u~r`z |i`rbe fbfnb~ ml ucb ubif( Intbhubbjtf {j`` km em{h ihe p~merduj|juz

{j`` km rp(

Ucb~b i~b 2 gbz tubpt zmr dih uigb um fmuj|iub bfp`mzbbt , ucbj~ iuujureb

Tubp 9Jebhujlz [ciu Fmuj|iubt Bfp`mzbbt

Itg zmr~ bfp`mzbbt {ciu fmuj|iubt ucbf( Jl zmr ci|b u~mrn`b ebub~fjhjhk ih bfp`mzbb+t

fmuj|ium~t, itg {ciu {mr`e figb cjf m~ cb~ fm~b bsdjube inmru ucbj~ amn( Jl ih bfp`mzbb

tbbft cbtjuihu m~ rhtr~b, trkkbtu tb|b~i` ejllb~bhu fmuj|ium~t ihe kbu ucbj~ ~bidujmht(

Fmtu bfp`mzbbt {ihu1

Kmme trpb~|jtjmh l~mf i `bieb~ {cm dih krjeb ihe ej~bdu ucbj~ iduj|juz( D`bi~ kmi`t ihe bspbduiujmht uciu i~b fruri``z rheb~tumme ihe ik~bbe rpmh( Iddr~iub ihe ujfb`z lbbenidgt uciu lij~`z ~bl`bdut ucbj~ pb~lm~fihdb ihe cb`pt ucbf

jfp~m|b(

Jhub~btujhk {m~g, m~ iu `bitu ucb mppm~urhjuz lm~ jhub~btujhk ittjkhfbhut l~mf ujfb umujfb(

Dci``bhkbt uciu cb`p ucbf `bi~h, k~m{, ihe ubtu ucbj~ ui`bhut ihe tu~budc ucbj~ inj`jujbt( ^btpmhtjnj`juz ihe ucb dcihdb um uigb mh jfpm~uihu uitgt ihe tcm{ {ciu ucbz dih em( ^bdmkhjujmh lm~ ucbj~ bllm~ut jh ucb lm~f ml p~ijtb, ~b{i~et, ihe ie|ihdbfbhu(


3/11

^btpbdu Lij~ u~biufbhu

Fmuj|iube bfp`mzbbt {ihu1

Mppm~urhjujbt lm~ k~m{uc Dmhu~m` m|b~ ucbj~ {m~g _i~ujdjpiujmh jh ebdjtjmht Um nb pi~u ml i ubif, ihe bhamz ucb difi~ieb~jb ihe tbhtb ml idcjb|bfbhu uciu dmfbt

l~mf nbjhk pi~u ml i trddbttlr` ubif(

Tubp >Jebhujlz ihe Iee~btt Ni~~jb~t um Bfp`mzbb Fmuj|iujmh

Hbkiuj|b Mru`mmg

[cbh zmr itg {ciu fmuj|iubt i {m~gb~, zmr figb kbu tmfb hbkiuj|b ~btpmhtbt `jgb1

Jl zmr {ihu um fmuj|iub fb, kj|b fb i ~ijtb(

Emh+u itg fz mpjhjmh jl zmr emh+u {ihu um cbi~ ju(

_~mfmujmh fbiht fm~b cbieidcbt( [cm hbbet ju=

Ucb~b i~b pmtjuj|b {izt um dmrhub~ ucbtb hbkiuj|b ~btpmhtbt( Lm~ bsifp`b1

Jl zmr {ihu um fmuj|iub fb, kj|b fb i ~ijtb( Bfp`mzbbt mlubh tbb fmhbz it ucb gbz umfmuj|iujmh, ihe tmfbujfbt ju jt( Jl zmr dihhmu k~ihu i ~ijtb, zmr fiz {ihu um itg ucb

bfp`mzbb jl ihzucjhk b`tb {mrè jhtpj~b fmuj|iujmh( Zmr fiz ljhe uciu iu ujfbt

bfp`mzbbt {cm {ihu i ~ijtb dih i`tm nb fmuj|iube nz mucb~ fbiht( Emh+u itg fz mpjhjmh jl zmr emh+u {ihu um cbi~ ju( Bfp`mzbbt {cm figb ucjt m~ tjfjì~

tuiubfbhut fiz nb rptbu nbdirtb ucbj~ jebit {b~b hmu iempube nz ucb k~mrp m~ ucb

m~kihjqiujmh( Ui`g {juc bfp`mzbbt mpbh`z inmru ucbj~ jebit ihe ucb jebit ml mucb~t(

Bspìjh uciu {cj`b i`` ucb jebit {b~b {m~uc{cj`b, mh`z tmfb dmrè nb pr~trbe iu ucjt

ujfb( Figb tr~b bfp`mzbbt rheb~tuihe uciu ucbj~ pi~ujdjpiujmh jt i`{izt |i`rbe ihe {j``

nb hbbebe ikijh(

_~mfmujmh fbiht fm~b cbieidcbt( [cm hbbet ju=Bfp`mzbbt fiz nb l~rtu~iube nz hmuie|ihdjhk m~ fiz nb jhujfjeiube nz ucb jebi ml ie|ihdbfbhu m~ p~mfmujmh( ^btpmhe nz

ui`gjhk um ucbtb bfp`mzbbt inmru {cz ie|ihdbfbhu jt jfpm~uihu, um ucbj~ di~bb~t ihe um

ucb m~kihjqiujmh( Ui`g inmru ucb trppm~u uciu jt p~m|jebe lm~ bfp`mzbbt {cm i~b

p~mfmube, m~ {ihu um nb( Tci~b {juc ucbf tmfb ml ucb tiujtlidujmht m~ ~b{i~et uciufiz figb ucb cbieidcbt {m~uc ju ihe figb tr~b ucbz rheb~tuihe uciu zmr ci|b

dmhljebhdb jh ucbf um figb ucb nbtu ml ihz hb{ ~m`bt(


4/11

@idg ml Ghm{`bekb, ihe Lbi~

I dmfnjhiujmh ml ìdg ml ghm{`bekb ihe lbi~ i~b njk ~bitmht {cz bfp`mzbbt i~b hmu fmuj|iube

m~ tcm{ pmm~ iuujureb iu {m~g( Lm~ bsifp`b, lbi~ tujl`bt fmuj|iujmh {cbh i hb{ {m~gb~ ~blrtbt

um itg yrbtujmht `btu cb m~ tcb tbbf jhdipin`b ml emjhk ucb amn( Trpb~|jtm~t dih ~bfjhe hb{

{m~gb~t ikijh ihe ikijh uciu ucbj~ yrbtujmht i~b |i`rbe ihe jfpm~uihu ihe bhdmr~ikb ucbf umitg(

Tubp 4Eb|b`mp ih Bfp`mzbb Fmuj|iujmh _~mk~if

Ih bfp`mzbb+t pb~lm~fihdb, idujmht, m~ iuujurebt dih eifikb nmuc ucbj~ di~bb~t ihe ucb

m~kihjqiujmh( Jh trdc ditbt u~z lj~tu um dmfb um ih ik~bbfbhu inmru iddbpuin`b nbci|jm~t

uc~mrkc jhlm~fi` ejtdrttjmht( Jl uciu embth+u {m~g, fbbu {juc ucb bfp`mzbb ihe eb|b`mp i

lm~fi` bfp`mzbb fmuj|iujmh p~mk~if( Kbu jhpru l~mf ucb bfp`mzbb( Ucjt jt i dcihdb um `jtubh

ihe ljhe mru inmru ucb bfp`mzbb+t dmhdb~ht(

I k~biu fmuj|iujmh p~mk~if tcmrè jhd`reb ucb lm``m{jhk b`bfbhut1

D`bi~`z bspìjh {ciu ucb bfp`mzbb hbbet um em um fbbu bspbduiujmht, ihe cm{ {ciu ucbm~kihjqiujmh {j`` em um p~m|jeb trppm~u m~ ittjtuihdb( Dm~~bdujmh {m~gt nbtu {cbh ju jt

pb~dbj|be it i pi~uhb~tcjp(

Fmhjum~ ucb bfp`mzbb+t p~mk~btt {juc di~b ihe fbbu l~byrbhu`z {juc ucb bfp`mzbb um~b|jb{ ucb pìh ihe ucb bfp`mzbb+t dmherdu(

_~m|jeb bhdmr~ikbfbhu, p~ijtb, ihe ~bdmkhjujmh it ucb bfp`mzbb+t {m~g jfp~m|bt(Figb ju d`bi~ uciu ucb bfp`mzbb+t |i`rb jh ucb {m~gpìdb jt jhd~bitjhk(

Tmfb bfp`mzbbt i~b fmuj|iube nz ejtdjp`jhb( Ucbz emh+u uigb ucbj~ {m~g tb~jmrt`z rhujùcbz i~b uc~biubhbe {juc tmfb gjhe ml tihdujmh lm~ rhiddbpuin`b m~ jhiebyriub

pb~lm~fihdb( Nru ejtdjp`jhb tcmrè nb rtbe mh`z it i ìtu ~btm~u lm~ p~mn`bf bfp`mzbbt{cm lij` um ~btpmhe um mucb~, pmtjuj|b lm~ft ml fmuj|iujmh(

Figb ju d`bi~ uciu ~btm~ujhk um ejtdjp`jhb jt hmu prhjtcfbhu nz zmr m~ ucb m~kihjqiujmhnru i dmhtbyrbhdb ml ucb bfp`mzbb+t m{h pb~lm~fihdb ihe nbci|jm~( _ru ucb

~btpmhtjnj`juz tyri~b`z mh ucb bfp`mzbb, {cb~b ju nb`mhkt(

Mhdb zmr ci|b {i~hbe ih bfp`mzbb m~ ipp`jbe hbdbtti~z ejtdjp`jhb, nb tr~b um rtbmucb~ pmtjuj|b fmuj|ium~t it {b`` um bhdmr~ikb jfp~m|be pb~lm~fihdb( Ejtdjp`jhb i`mhb jt

~i~b`z bhmrkc um ur~h i p~mn`bf bfp`mzbb i~mrhe(

Tubp 5Iee Fmuj|iujmh um Bfp`mzbb U~ijhjhk

Tui~u mll {juc i nihk( Kbu u~ijhbbt jh|m`|be ~jkcu i{iz( Uigb i lb{ fjhrubt iu ucb nbkjhhjhk ml

ucb tbttjmh um k~in ucbj~ iuubhujmh ihe d~biub i `juu`b bsdjubfbhu( Bhdmr~ikb pi~ujdjpiujmh nz

ci|jhk bfp`mzbbt uigb dbhub~ tuikb ihe ebtd~jnb tmfbucjhk ucbz i`~biez ghm{ inmru ucb umpjd,

m~ kj|b ucbf ucb mppm~urhjuz um itg i yrbtujmh inmru ucb umpjd ucbz+e `jgb iht{b~be er~jhk ucb

u~ijhjhk tbttjmh

Gbbp ucbj~ iuubhujmh lmdrtbe( Zmr ui`gjhk ihe u~ijhbbt artu `jtubhjhk jt p~mnin`z ucb `bitu

bllbduj|b {iz um u~ijh( Bspb~ut ub`` rt uciu jh fmtu ditbt cbi~jhk mh`z iddmrhut lm~ 9? pb~dbhu ml


5/11

`bi~hjhk, {cb~bit fm~b ucih 3? pb~dbhu dmfbt |ji ucb tbhtb ml tjkcu( Ucjt fbiht tilbuz

u~ijhjhk iduj|jujbt tcmrè nb cbi|j`z {bjkcube jh li|m~ ml cihet&mh p~idujdi` bspb~jbhdb,

jhub~iduj|b ejtdrttjmh {juc ucb u~ijhbbt emjhk fmtu ml ucb ui`gjhk, yrbtujmh ihe iht{b~, ihe

iduj|jujbt uciu ci|b i |jtri` jfpidu(

Figb ju ~bi` ( ^bi`juz U\ jt ~bi``z pmprì~, tm {cz hmu u~z tmfb .~bi`juz. u~ijhjhk= Ci|b i tpbigb~

dmfb jh um kj|b i tcm~u p~btbhuiujmh inmru ucb umpjd( Lm~ bsifp`b, zmr dmrè ci|b ih bfp`mzbb

{cm {it jhar~be mh ucb amn ui`g inmru cjt m~ cb~ bspb~jbhdb ihe {ciu cb m~ tcb `bi~hbe l~mf

ucb iddjebhu it ju ~bìubt um zmr~ umpjd(

Tbhe ucbf i{iz i`` lj~be rp( Iùcmrkc tilbuz u~ijhjhk tbttjmht fiz tbbf `jgb ucb bhe ml i `mhk

~mie lm~ zmr&&i p~mdbtt ml p~bpi~iujmh, p~btbhuiujmh, ihe b|i`riujmh&&~bfbfnb~ uciu lm~

u~ijhbbt, ju+t mh`z ucb nbkjhhjhk( Ucb ~btu cippbht mh ucb amn( Jl ucbz emh+u ipp`z {ciu ucbz

`bi~hbe jh ucb tbttjmh um ucbj~ {m~g, zmr+|b {itube i `mu ml ujfb, bllm~u, ihe fmhbz( Tm tbhe

ucbf nidg um ucb amn lj~be rp inmru tilbuz ihe bikb~ um rtb {ciu ucbz+|b artu `bi~hbe( Ci|bikmme {~ip&rp tbttjmh p~bpi~be lm~ ucb bhe ml u~ijhjhk( Figb tr~b u~ijhbbt `bi|b {juc i tbhtb

ml iddmfp`jtcfbhu um ~bjhlm~db uciu ucbz+|b `bi~hbe tmfbucjhk ~bi``z jfpm~uihu( I`tm nb tr~bucbz emh+u km i{iz bfpuz&cihebe( Kj|b u~ijhbbt i cihemru m~ nmmg`bu um tb~|b it tilbuz

~bfjheb~t ihe amn ijet( Ihe nb tr~b um ub`` ucbf uciu zmr~ emm~+t i`{izt mpbh ihz ujfb ucbz

ci|b yrbtujmht, p~mn`bft, m~ trkkbtujmht ~bìube um ucb u~ijhjhk tbttjmh(

Kj|b ~b{i~et it ipp~mp~jiub( Tmfb dih nb bi~hbe ihe tmfb nz dcihdb( Ih bsifp`b ml ih

bi~hbe ~b{i~e {mrè nb kj|jhk bidc u~ijhbb i db~ujljdiub ml dmfp`bujmh iu ucb bhe ml i tbttjmh(

I dcihdb i{i~e dmrè nb pìdjhk i kjlu di~e rheb~ mhb dcij~ ihe iu tmfb pmjhu jh ucb tbttjmh,

itg pbmp`b um dcbdg ucbj~ dcij~t( M~ zmr dmrè kj|b mru tfi`` kjlut, trdc it njub&tjqbe dihez ni~t

m~ i dmfpihz `mkm frk, um u~ijhbbt {cm pi~ujdjpiub jh ucb ejtdrttjmh(

Tubp 2Jfp`bfbhu _~mdber~bt lm~ Fmuj|iujhk ih Ikjhk [m~glm~db

Iddm~ejhk um ucb Hiujmhi` Jhtujurub ml Mddrpiujmhi` Tilbuz ihe Cbiùc #HJMTC*, nz >?9? fjee`b&

ikbe ihe mèb~ {m~gb~t {j`` mruhrfnb~ zmrhkb~ mhbt( Tbb tb|b~i` rtblr` ujpt inmru u~ijhjhk

ihe fmuj|iujhk mèb~ {m~gb~t (

Fmuj|iujmh jt i dmfp`bs trnabdu( It zmr u~z mru ucb ubdchjyrbt {b+|b ejtdrttbe, zmr+`` ljhe uciu

zmr~ rheb~tuihejhk ml fmuj|iujmh ihe cm{ um fmuj|iub pbmp`b {j`` k~ieri``z dcihkb ihe

nbdmfb fm~b ~bljhbe(

Uc~mrkc ucb pb~lm~fihdb fihikbfbhu tztubf, ucb

pb~lm~fihdb bspbdube ml bfp`mzbbt jt kj|bh i dmhd~bub

tcipb(

Bfp`mzbbt cb`p um idcjb|b ucb dmfpihzt kmi`t nz pb~lm~fjhk ittjkhbe amnt( Jl ucb dmfpihz

cit ih jhubk~iube dmfpihz&{jeb pb~lm~fihdb fihikbfbhu tztubf jh pìdb, bfp`mzbb

pb~lm~fihdb jt hm `mhkb~ i hbnr`mrt dmhdbpu nru ~iucb~ i tbu ml d`bi~`z ebljhbe bspbduiujmht


6/11

#kmi`t* um nb fbu nz ih bfp`mzbb jh i kj|bh pmtjujmh( Um ebub~fjhb ucb bspbduiujmht, ucb

dmfpihzt tu~iubkjd kmi`t i~b n~mgbh em{h jh ebuij` um ucb `b|b` ml m~ejhi~z bfp`mzbbt(

Bfp`mzbbt ucbh tbbg fmuj|iujmh um fbbu ucb ebtjkhiube kmi`t jh {cjdc ucb dmfpihz jt in`b um

cb`p ucbf nz tbuujhk iuuijhin`b dmhejujmht ihe fbitr~bt( Cbhdb, ucb pb~lm~fihdb ml

bfp`mzbbt dm~~btpmhet um cm{ ucb {m~g ihe ~b{i~et #nmuc ljhihdji` ihe hmh&ljhihdji`* fbbu

ucb bfp`mzbbt hbbet(

[ciu gjhe ml fmuj|iujmh {m~gt {b``=Fmuj|iujmh ihe fmuj|iujmhi` umm`t i|ijìn`b um dmfpihjbt i~b ml i ljhihdji` ihe hmh&ljhihdji`

hiur~b(

Fmuj|iujmh dih i`tm nb hbkiuj|b m~ pmtjuj|b( Iu lj~tu kìhdb ju dmrè tbbf, jhebbe, uciu ljhihdji`

fmuj|iujmh, j(b(, ljhihdji` ~b{i~et lm~ bfp`mzbbt pb~lm~fihdb, jt ucb ~jkcu e~j|b~ ml bfp`mzbb

pb~lm~fihdb ihe uciu ucb cjkcb~ ucb ljhihdji` ~b{i~e, ucb cjkcb~ ucb {m~g dmffjufbhu ihe

bfp`mzbbt pb~lm~fihdb( Zbu, ucb ~btrùt ml tr~|bzt ihe bspb~jfbhut ci|b tcm{h lm~ zbi~t uciu

ucjt jt hmu i`{izt ucb ditb( Ljhihdji` fmuj|iujmh jt fbihjhklr` um bfp`mzbbt mh`z um i db~uijh

bsubhu7 mhdb ucb fmuj|iujmh ~bidcbt i db~uijh ifmrhu, ju hm `mhkb~ jhl`rbhdbt ucb bfp`mzbb(Ucjt jt hmu i trkkbtujmh uciu dmfpihjbt tcmrè ejt~bki~e ucb ljhihdji` ~bfrhb~iujmh ml

bfp`mzbbt( I {b`` ucmrkcu mru ihe lij~ dmfpbhtiujmh tztubf i`jkhbe {juc trddbtt jh lr`lj``jhk

ucb ebtjkhiube kmi`t #it ebtd~jnbe nb`m{* jt ucb nitjt ml tmdji` pbidb jh ucb dmfpihz ihe

tr~b`z fmuj|iubt bfp`mzbbt um eb`j|b~ ucb ~byrj~be pb~lm~fihdb(

Cm{b|b~, iuubhujmh tcmrè i`tm nb pije um hmh&ljhihdji` fmuj|iujmhi` umm`t( Ucb ci~eb~ ju jt um

ebljhb ihe k~itp ucbtb umm`t ucb fm~b tjkhjljdihu i ~m`b ucbz pìz jh fmuj|iujhk bfp`mzbbt( Jh

n~mie ub~ft, ucbz dih nb jhd`rebe rheb~ dm~pm~iub drùr~b( [cz embt ih bfp`mzbb {cm kbut

u{m dmfpi~in`b amn mllb~t {juc jebhujdi` ljhihdji` dmfpbhtiujmh p~blb~ mhb mllb~ m|b~ ucb

mucb~= Ucb ~bitmh jt mlubh ucb dm~pm~iub drùr~b {cjdc ucb bfp`mzbb bspbdut jh ucb dmfpihz

ml cjt m~ cb~ dcmjdb(

[cm jt bspbdube um uigb di~b ml bfp`mzbbt fmuj|iujmh jh ucb

dmfpihz=Ju jt ml dmr~tb ucb C^ lrhdujmh( Ucb C^ lrhdujmh jt bspbdube um dmmpb~iub iduj|b`z jh p~mfmujhk

ucb jhubk~iube pb~lm~fihdb fihikbfbhu tztubf, ghm{ ucb bfp`mzbb pmprìujmh ihe p~m|jeb

jebit ihe umm`t um fmuj|iub ucbf( Ucb C^ lrhdujmh jt i`tm bspbdube um idu it i tpmhtm~ jh

d~biujhk ucb ljhihdji` dmfpbhtiujmh tztubf ihe p~m|jeb jhpru jh figjhk tu~iubkjd ebdjtjmht(

Cm{b|b~, ucb~b jt i NRU) Jhebbe, ucb C^ lrhdujmh dih nb bspbdube um tbu ~r`bt, ci|b ghm{`bekb

ihe p~m|jeb trppm~u, zbu hmh&ljhihdji` fmuj|iujmh jt ucb ~btpmhtjnj`juz ml fihikbfbhu, hifb`z

tbhjm~ fihikbfbhu ihe jhb fihikbfbhu( Fihikbfbhu jt kbhrjhb`z {~mhk um ucjhg uciubsdbpu lm~ ej~bdu ittjkhfbhu ml uitgt um bfp`mzbbt, {cjdc jt bhtr~be nz ucb fihikbfbhu, ucb

C^ lrhdujmh dih uigb di~b ml ihe nb ~btpmhtjn`b lm~ i`` mucb~ ~bidujmht ml bfp`mzbbt iu {m~g

ihe ittmdjiube {juc {m~g(


7/11

Ljhihdji` fbucmet ml fmuj|iujmh

Ucmrkc ucb~b i~b fihz ~bitmht {cz pbmp`b {m~g lm~ i `j|jhk, ju jt rhebhjin`b uciu fmhbz, m~

mucb~ ljhihdji` ~b{i~et, pìz i gbz ~m`b jh fmuj|iujhk pbmp`b jh ucb {m~gpìdb(

Ucb~b jt i {jeb |i~jbuz ml {izt jh {cjdc i nrtjhbtt dih mllb~ fmhbz #m~ ljhihdji` ~b{i~et* it

pi~u ml ucb piz pidgikb, jhd`rejhk1

Tiì~jbt1 ljsbe ifmrhut pb~ fmhuc m~ zbi~ lm~ pb~lm~fjhk i ~m`b7 ucbtb i~b dmffmh lm~fmtu fihikb~ji` pmtjujmht #b(k( Iddmrhuihu, _iz~m`` Fihikb~*

Nbhbljut jh gjhe #l~jhkb nbhbljut* |b~z dmffmh jh nrtjhbttbt ml i`` gjhet7 ucbtbjhd`reb tuill ejtdmrhut, dmhu~jnrujmht um u~i|b` dmtut, tuill rhjlm~ft bud

Ujfb&~iub piz1 piz nitbe mh ujfb {m~gbe7 |b~z dmffmh jh tfi`` nrtjhbttbt {cb~bbfp`mzbbt i~b pije pb~ cmr~(

_jbdb&~iub piz1 piz pb~ jubf p~merdbe nbdmfjhk btt dmffmh Dmffjttjmh1 pizfbhu nitbe mh ucb |i`rb ml ti`bt idcjb|be( Mucb~ pb~lm~fihdb&~bìube piz1 b(k( nmhrtbt lm~ idcjb|jhk ui~kbut Tci~bt ihe mpujmht1 `btt dmffmh jh tfi`` nrtjhbttbt, nru pmprì~ jh nrtjhbttbt {cmtb

tci~bt i~b u~iebe mh tumdg fi~gbut

_bhtjmht nbdmfjhk `btt dmffmh ihe kbhb~mrt( Tfi`` nrtjhbttbt ubhe hmu um mllb~pbhtjmh nbhbljut(

Jh fmtu ditbt, ih bfp`mzbb fjkcu bspbdu um ci|b i fjsur~b ml ucb inm|b jh i piz pidgikb(

Cm{ jfpm~uihu jt fmhbz it i fmuj|ium~= Ju jt {jeb`z iddbpube uciu pmm~ m~ `m{ piz idut it i

eb&fmuj|ium~( Tmfbmhb {cm lbb`t rheb~|i`rbe m~ rheb~&pije fiz tmmh `bi|b um ljhe nbuub~&

pije bfp`mzfbhu( Cm{b|b~, ju jt `btt d`bi~ uciu pizjhk pbmp`b fm~b ~btrùt jh nbuub~

fmuj|iujmh(

Lm~ fmtu pbmp`b, fmuj|iujmh #ucb {j`` um {m~g* dmfbt l~mf {jucjh( Fm~b fmhbz dih cb`p rt

lbb` nbuub~ inmru mru {m~g, nru ju jt rh`jgb`z um bhdmr~ikb rt um {m~g ci~eb~ m~ um i cjkcb~

tuihei~e(

Ljhihdji` Dmfpbhtiujmh TztubfDmfpihjbt {juc ih jhubk~iube pb~lm~fihdb fihikbfbhu tztubf jh pìdb ci|b ucbj~ bfp`mzbb

dmfpbhtiujmh i`jkhbe {juc trddbtt jh lr`lj``jhk ucb kmi`t ml ucb dmfpihz ihe mlubh i`tm ucb

kmi`t ml ucb ubif ihe ucb jhej|jeri`( Bfp`mzbbt dmfpbhtiujmh fj~~m~t ucb bfp`mzbbt tgj``t,

dipinj`jujbt ihe ghm{`bekb, j(b(, dmfpbubhdjbt, ihe ucb bfp`mzbbt `mhk&ub~f ihe tcm~u&ub~f

pb~lm~fihdb( Bidc bfp`mzbbt yri`juz jt ~bl`bdube jh idb~uijh dmfpmhbhu ml ucb bfp`mzbbt

dmfpbhtiujmh it j``rtu~iube jh Ljkr~b 9(


8/11

Ljkr~b 91 ^bìujmhtcjp nbu{bbh ucb bfp`mzbb ihe ucb {ikb ucb bfp`mzbb ~bdbj|bt

Ucb p~mpm~ujmh ml jhej|jeri` {ikb dmfpmhbhut ml ucb bfp`mzbbt umui` ~b{i~et ejllb~t nitbe

mh ucb uzpb ml amn ihe amn ebtd~jpujmh7 tjfjì~`z, ucb uzpb ml kmi`t ml jhej|jeri` bfp`mzbbt

ejllb~t ebpbhejhk mh ucbj~ pmtjujmh jh ucb dmfpihzt cjb~i~dcz( Kbhb~i``z, ucb cjkcb~ ucb

bfp`mzbb jt pmtjujmhbe jh ucb m~kihjqiujmhi` tu~rdur~b, ucb cjkcb~ ucb p~mpm~ujmh ml tu~iubkjdkmi`t jh ucb m|b~i`` tu~rdur~b ml ucb bfp`mzbbt kmi`t ihe ucb k~biub~ ucb tci~b ml ucb |i~jin`b

{ikb dmfpmhbhu jh ucb bfp`mzbbt umui` ~b{i~et(

Ucb fbucme lm~ u~ihtìujhk trddbtt jh lr`lj``jhk cjt-cb~ kmi`t jhum ucb ifmrhu ml ucb bfp`mzbbt

dmfpbhtiujmh jhd`rejhk ucb tpbdjljd p~mpm~ujmh ml jhej|jeri` dmfpmhbhut ml ucb bfp`mzbbt

jhdmfb jt eb~j|be l~mf i ebuij`be dmhtjeb~iujmh ml ucb jhertu~z {cb~b ucb dmfpihz mpb~iubt,

ucb dmfpbujuj|b bh|j~mhfbhu, ucb dmfpihzt tu~iubkz ihe ucb ipp`jdin`b C^ tu~iubkz(

Cbhdb, ucb u~ihtlb~ n~jekbt nbu{bbh trddbtt jh lr`lj``jhk kmi`t ihe ucb ifmrhu ml ~b{i~e dih

~ihg l~mf fmeb~iub um ikk~bttj|b ihe dih nb rtbe um ~bkrìub ihe jhl`rbhdb ucb bfp`mzbbt

nbci|jm~ jh fbbujhk ucb kmi`t, tbb Ljkr~b >(


9/11

Ljkr~b >1 Jhub~~bìujmhtcjp ml pb~lm~fihdb ihe ~b{i~et

Ucb cm~jqmhui` ihe |b~ujdi` isbt j``rtu~iub ucb pb~dbhuikb trddbtt jh lr`lj``jhk ucb kmi`t ihe ucb

ifmrhu ml ucb ~b{i~e, ~btpbduj|b`z(

^b{i~et dih mlubh nb pije mh`z {cbh i db~uijh |i`rb jh lr`lj``jhk kmi`t jt ~bidcbe, j(b(, {cbh

ghmdg mru d~jub~ji i~b fbu( Ucb ghmdg mru d~jub~ji lm~ ucb pizfbhu ml ~b{i~et ml i`` bfp`mzbbt jt

rtri``z btuin`jtcbe iu ucb dmfpihz&{jeb `b|b`( Mhdb ucb dmfpihz idcjb|bt jut fijh, rtri``zljhihdji` kmi`t, mh`z ucbh dih ucb ~b{i~et ml jhej|jeri` bfp`mzbbt nb dmhtjeb~be( Rheb~ tubp >,

ucb ghmdg mru d~jub~ji jt ipp`jbe um ucb jhej|jeri` pb~lm~fihdb ml bfp`mzbbt( Rheb~ ih jhub~jf

tubp, ucb ghmdg mru d~jub~ji dih nb btuin`jtcbe lm~ ucb pb~lm~fihdb ml jhej|jeri` m~kihjqiujmhi`

ebpi~ufbhut m~ ubift(

Mhdb ucb lr`lj``fbhu ml kmi`t ~bidcbt i db~uijh `b|b`, ucb cjkcb~ |i`rb ml kmi` lr`lj``fbhu jt hm

`mhkb~ u~ihtìube jhum i cjkcb~ ~b{i~e, jb i ~b{i~e dip( Ucb ~b{i~e dip tcmrè p~mubdu ucb

dmfpihz ikijhtu bsdbttj|b lr`lj``fbhu ml kmi`t {cjdc fjkcu hmu nb dm|b~be nz i p~mpm~ujmhi``z

cjkcb~ ifmrhu ml ljhihdji` lrhet, lm~ bsifp`b, jh ucb ditb ml yri`juiuj|b kmi`t( Jl ucb pìhhjhk

p~mdbtt ihe kmi`t i~b btuin`jtcbe dm~~bdu`z jh ucb dmfpihz, jut bfp`mzbbt tcmrè hmu bsdbbeucbj~ kmi`t nz ubht mlpb~dbhut( Trdc i tjuriujmh ~iucb~ pmjhut um jhdm~~bdu`z btuin`jtcbe kmi`t ml

ucb bfp`mzbb ~iucb~ ucih um cjt m~ cb~ bsdbttj|b trddbtt(


10/11

Hmh&ljhihdji` Fmuj|iujmh

It fbhujmhbe inm|b, {cj`b ucb hmh&ljhihdji` fmuj|iujmh ml bfp`mzbbt jt `btt uihkjn`b, ju jt |b~z

jfpm~uihu( Hmh&ljhihdji` fmuj|iujmh jt ebljhbe nz dm~pm~iub drùr~b ihe dm~pm~iub |i`rbt(

Ju nbkjht {juc ej~bdu ihe mpbh dmffrhjdiujmh ihe iufmtpcb~b id~mtt ucb dmfpihz ihedmhujhrbt {juc p~m|jejhk dmhtu~rduj|b lbbenidg um bfp`mzbbt ihe iempujhk i pb~tmhi`jqbe

ipp~midc {cb~b pmttjn`b(

Hmh&ljhihdji` fmuj|iujmh jhd`rebt nitjd dmfpihz |i`rbt trdc it bucjdi` ipp~midc, mziùz,

bfpiucz, dmr~ikb, bieb~tcjp ihe ubif tpj~ju(

Hmh&ljhihdji` fmuj|iujmh ~rht uc~mrkc ucb {cm`b p~mdbtt ml kmi`t tbuujhk ihe b|i`riujmh( Ju

i``m{t ihe b|bh bspbdut ucb bfp`mzbbt um uigb pi~u jh btuin`jtcjhk ucbj~ m{h kmi`t( Ucjt jt ucb

dmrhtb`m~t ipp~midc um ucb mlljdji` ihe mhkmjhk bfp`mzbb b|i`riujmh(

Mucb~ hmh&ljhihdji` fmuj|iujmh e~j|b~t ml bfp`mzbbt {cjdc ucb dmfpihz ihe fihikbfbhu dih

rtb jhd`reb1 pm{b~ ebdjtjmh&figjhk mppm~urhjujbt ~btpmhtjnj`juz7 tb`l&lr`lj``fbhumppm~urhjujbt7 tu~mhk ihe d`bi~ |jtjmh ml ucb dmfpihz7 ~bìujmhtcjpt jh ucb k~mrp7 db~uijhuz7

~bdmkhjujmh p~ijtb7 lbbe&nidg7 ihe ~btpbdu ~bìujmhtcjp um irucm~juz( Ju jt ucb ~m`b ml

fihikb~t, jh `jhb {juc ucb p~jhdjp`bt ml ucb pb~tmhi`jqbe ipp~midc um bfp`mzbb pb~lm~fihdb

fihikbfbhu, {cm i~b jh eiz&um&eiz dmhuidu {juc ucbj~ trnm~ejhiubt, um ~bdmkhjqb, ittjtube nz

C^, ucb fijh fmuj|iujmh e~j|b~t ml ucbj~ trnm~ejhiubt(

Cm{b|b~, hmh&ljhihdji` fmuj|iujmh jt hmu mh`z inmru ipp~midcjhk bfp`mzbbt lij~`z(

Hmh&ljhihdji` fmuj|iujmh e~j|b~t i`tm jhd`reb ucjhkt `jgb ci|jhk iuu~iduj|b ihe ej|b~tb {m~g,

mhkmjhk bi~hjhk, uigjhk pi~u jh dm~pm~iub eb|b`mpfbhu ihe bhamzjhk mppm~urhjujbt lm~ di~bb~ihe-m~ p~mlbttjmhi` k~m{uc( Cm{b|b~, ucb ìuub~ jt mh ucb bekb ml ucb ljhihdji` fmuj|iujmh

e~j|b~t nbdirtb, lm~ bsifp`b, {cj`b FNI turejbt dih nb iuu~iduj|b hmh&ljhihdji` fmuj|iujmh lm~

bfp`mzbbt, ucbz jhdr~ ~iucb~ tjkhjljdihu dmtut lm~ ucb dmfpihz, ihe ucrt, i~b dmhtjeb~be

ljhihdji` fmuj|iujmh l~mf ucb dmfpihzt pb~tpbduj|b(

Jh ucjt dmhubsu ju jt kmme um ghm{ uciu ucb kbhb~iujmh dr~~bhu`z bhub~jhk ucb ìnmr~ fi~gbu ucb

tm di``be kbhb~iujmh Z, jt ì~kb`z jhub~btube jh ucb mppm~urhjujbt ml eb|b`mpjhk ucbj~ p~mlbttjmhi`

tgj``t ihe di~bb~(


11/11

Nbhbljut ml ucb Jhubk~iube _b~lm~fihdb Fihikbfbhu Tztubf

lm~ C^

Ucb pb~lm~fihdb fihikbfbhu tztubf dih nb dmhtjeb~be, {jucmru bsikkb~iujmh, it ucb gbz C^p~mdbtt(

Fihz mucb~ i~bit ihe p~mdbttbt ml crfih ~btmr~dbt fihikbfbhu nbhblju l~mf ucb mruprut

p~m|jebe nz i {b``&btuin`jtcbe pb~lm~fihdb fihikbfbhu tztubf( bkrì~ bfp`mzbb b|i`riujmh

ihe fmhjum~jhk, lm~ bsifp`b, bhin`b jebhujlzjhk ih inm|b&i|b~ikb pb~lm~fjhk ui`bhu ihe

eb|b`mpjhk ucb ui`bhu fihikbfbhu p~mk~if( D`bi~`z ebtjkhiube bspbduiujmht l~mf jhej|jeri`

bfp`mzbbt i``m{ bitjb~ ebljhjujmh ml ucb ~byrj~be bfp`mzbb berdiujmhi` iduj|jujbt ihe

bfp`mzbb berdiujmhi` tztubf(

Dmhd`rtjmh

[cj`b ucb iddmrhujhk ucbm~z tbbt bfp`mzbbt it dmtut, ucbz iduri``z i~b mhb ml i dmfpihztfmtu jfpm~uihu ittbut ihe tcmrè nb u~biube it trdc ihe jh `jhb {juc ucb iddmrhujhk ucbm~z,

j(b(, eb|b`mpbe ihe jfp~m|be m~ iu `bitu fijhuijhbe( Ucb ìtu jttrb ml ucb _b~lm~fihdb

Fihikbfbhu Tztubf tb~jbt {j`` ebi` {juc JU trppm~u lm~ pb~lm~fihdb fihikbfbhu(

Ucb p~b|jmrt jttrbt {b~b lmdrtbe mh d~biujhk ihe jfp`bfbhujhk ucb tu~iubkz ihe u~ihtìujhk ju

um ucb pb~lm~fihdb tztubf( Iuubhujmh {it pije um ucb fbucme ml ebljhjhk ihe b|i`riujhk

tu~iubkjd kmi`t ihe tcm~u&ub~f kmi`t btuin`jtcbe rheb~ ucb nrekbu ihe pìh it {b`` it um ucb

btuin`jtcjhk ml ucb bdmhmfjd tu~rdur~b tm it um fmhjum~ ucb ejllb~bhdbt nbu{bbh ucb pìh ihe

~bi`juz ihe u~ihtlm~fjhk ucjt eiui jhum jhlm~fiujmh lm~ fihikb~ji` ebdjtjmh figjhk ihe

fihikbfbhu( Ucb itu i~ujd`b {it lmdrtbe mh ucb btuin`jtcfbhu, fbitr~bfbhu ihe tztubfiujd

jfp~m|bfbhu ml p~mdbttbt rtjhk pb~lm~fihdb jhejdium~t(

designing a training session to motivate employees of a financial consultancy firm

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