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  • Business-to-IT Connect | Engage the Future | Execution Excellence

    Design and Implementation of InformationDiscovery solution, using Oracle Endeca Information Discovery for a Leading PowerManagement Company

  • Client ProfileAbstract

    The client was looking to extract vast amount of

    data from unstructured sources such as text files and

    excel spreadsheets, containing survey responses,

    customer feedbacks, service requests and technical

    notes. Although the client had traditional analytical

    tools such as OBIEE, it was manual and laborious to

    generate patterns and root cause analysis for

    warranty and quality data. Apart from this the

    business was hugely dependent on IT, which was

    both expensive and time consuming.

    The business needed a solution that would empower

    users to perform data discovery on their own, with

    minimal IT intervention. The solution needed to

    have the ability to combine huge amounts of data

    from unstructured and structured sources, giving

    business users the flexibility to perform data discov-

    ery without specific reports being developed.

    The client is a power management company

    providing solutions to its customers to manage

    electrical, hydraulic and mechanical power efficiently,

    safely and sustainably. With approximately 100,000+

    employees worldwide, the client sells products to

    customers in more than 175 countries.

    Business Requirements

    Solution Provided

    The clients requirement was to have a solution for quick, easy and centralized access for the analysis of vast

    amount of data from various structured and unstructured data sources. The solution needed to be robust and

    secure, with ability for business users to extract information on their own without large involvement from IT.

    The solution had to be easy-to-use and needed to have intuitive features for data discovery, including visualiza-

    tions, charts such as Pareto, feeds tables and text enrichments among others. The customer also wanted the

    solution to be business user-friendly, rather than IT centered so as to reduce delivery time and improve business

    process.

    Our proposed solution to meet the business requirements was the implementation of Oracle Endeca Informa-

    tion Discovery. The implementation started with a pilot environment where all Endeca components were

    installed in a sandbox and applications were developed to evaluate Endeca as the preferred data discovery tool.

    Prior to the initiation of pilot, case studies in the area of warranty & quality data, customer survey responses and

    D&B data were prepared, and expectations from the pilot were outlined. Upon completion of pilot, the

    outcomes were evaluated and a decision was taken to implement Endeca Information Discovery on an enter-

    prise platform. Accordingly, we helped the client in designing the architecture and installing components. We

    are also providing ongoing platform support, apart from helping business users in extracting more out of the

    investment made in Endeca.

    The solution has the corporate data governance policy defined through various security mechanisms such as

    LDAP and administered in Endeca. Power users and data analysts have also got the flexibility to upload data of

    specific volume and define key parameters for even quicker data discovery, with minimal training.

  • Larsen & Toubro Infotech Ltd. (L&T Infotech), a global IT services company, is a 100% subsidiary of Larsen & Toubro (L&T), a multi-billion conglomerate, and Indias largest Technology, Engineering, Construction, Manufacturing and Financial Services organization, with global operations. L&T Infotech is ranked by NASSCOM as the 6th largest software & services exporter from India in 2014. It is differentiated by its three-pronged value proposition, encompassing Business-to-IT Connect, Execution Excellence and Engage the Future.

    About L&T Infotech

    Benets and Results

    Unprecedented data discovery and visualization capabilities using Oracle Endeca Information Discovery

    Elimination of manual and laborious effort involved in the generation of pattern of warranty and quality data

    Extracting analytical insights from claims, quality data, technician notes and service requests

    Minimal development time, with business centered development rather than IT centered

    Products and services used

    Products Implemented: Oracle Endeca Information Discovery 3.1, Clover ETL

    Built on (source systems): Oracle E-Business Suite, Unstructured data sources, Flat files, ContentManagement Systems