Deque kick off meeting quality assurance

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  • 1. DEQUE Kick-Off MeetingQuality AssuranceUniversity of Koblenz-Landau
    Prof. Dr. Serge Chernyshenko
    Prof. Dr. Klaus G. Troitzsch
    Universitt Koblenz-Landau

2. Koblenz-Landau University
Accreditedstudyprogrammes:
Information Management (since 2000)
Information Systems (since 2006)
Computer Science (since 2006)
Computational Visualistics (since 2006)
Bachelor of Education (since 2006)
BioGeoSciences (formerlyEcological Impact Assessments , since 2008)
Master of Education (since 2010)
Social Science (currentlyunderaccreditation)
3. Quality assurance: Objectandobjectives
The objectofqualityassuranceisthecoreproductof a university:
theresponsible
warranty
on a successfulstudyprocess
for all enrolledstudents
4. Quality assurance: Who hasto do what?
qualityaspectshavetobedefined thisisthetaskofthedepartments / facultiesof a universitywhodefinethedesiredcontentsof a studyprogramme
qualityassuranceis an empiricalprocess empiricaldataaboutthecoursesofferedandthetheprogressof individual studentshavetobecollectedandanalysed
5. Quality relevant data
subjectiveevaluationofcoursesbystudents
dataabouttheprogressof individual students
distributionofstudents per studyprogrammeandsemester, ofmarksgiven in eachmodule, ofgeneralmarksatthe final examination, numbersofstudents in eachcourse, drop-out rates
6. Whatto do withthedata
discussthestudentevaluationresultsamongfacultymembers
offeringhelptofacultymemberswith negative evaluationresults
finding out whichstudentsneedmentoring
7. Indicatorsandinstruments
warranty: workloadquestionnaire (standardised)
responsiveness:
achievementquestionnaire (standardised)
narrative interviewsandfocusgroups (non-standardised)
discussionamongthefacultymembersof a studyprogramme
studyprocess: statisticaldataoftheexaminationoffice
students: entrancequestionnaire