deped citizens charter
TRANSCRIPT
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Vision and Mission 1 Performance Pledge and Feedback and Redress Mechanism 2 List of DepEd-Central Office Frontline Services 3 List of DepEd-Regional Office Frontline Services 2 List of DepEd-Division Offices and Schools Frontline Services 4
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A Department of Education that advocates and practices service to
utmost responsibility, integrity, loyalty and efficiency.
The Department of Education shall:
At all times be accountable to the people Reduce bureaucratic red tape and processing time by renderin
convenient and reliable services to the public.
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(Adopted from Performance Pledge provided in CSC Citizens Charter)
We, the officials and employees of the Department of Education, pledgeto:
Serve you promptly, efficiently, and with utmost courtesy;
Ensure strict compliance with service standards;
Respond to your complaint about services as soon as possible;
Value every citizens comments, suggestions, and needs;
Empower the public through 24/7 access to information on our policies,programs, activities and services;
All these we pledgeBecause YOU deserve no less.
(Based on CSC Citizens Charter Feedback a
Please let us know how we have servedfollowing:
Send your feedback through e-maitext us at 0919-4560027
Talk to our Officer of the Day
If you are not satisfied with our servicomplaints shall immediately be attended tat the Public Assistance and Complaints De
THANK YOU for helping us
services.
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Frontline Services Issuance of Certificate of Employment, Certificate of Appearance, Certificate of App
Certificates -- Personnel Update of Employee Records (Form 212, SR and BIR Form) Issuance of Clearance - Retirement/Resignation/Vacation And Sick Leave/Travel Ab Application for Loans/Leave/Claims Application for Provident Fund Loan Application for Philippine Validating Test Application for Philippine Educational Placement Test Issuance of Certified True Copy/Photocopy Personnel Files and other Miscellaneous Issuance of Requested Files Application for Tax Exemption Application for Correction of Name Filing of Complaints/Appeals/Motions for Reconsideration
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ISSUANCE OF EMPLOYEE CERTIFICATION & OTHER CERTIFICATIONS PERSONNDIVISION
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Officers/Employees of DepEd Central Office, Regional Directors, Assistant Regional Directors, SuperinteSuperintendents
What are the Requirements?
Accomplished Request Slip
Duration: within 60 minutes
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fe
1 Fill up Request Slip andsubmit the duly filled up form
Receive the duly filledup Request Slip
within 10 minutes Admin. Asst. 2/authorized employee
2 Wait while the requested
certification is being processed
Forward the Request
Slip to the assignedemployee
within 5 minutes Admin. Asst. 2/
authorized employee
3 Check the record of the within 30 minutes Admin. Officer
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requesting party &prepare the certification
4/authorizedemployee
4 Receive the certificationfor signature/actualsigning
within 5 minutes Admin. Officer 5/authorized employee
5 Forward signedcertification forreleasing to authorizedemployee
within 5 minutes Admin. Officer4/authorizedemployee
6 Get the Certification Release of the signedcertification
within 5 minutes Admin. Asst. 2/authorized employee
END OFTRANSACTION
UPDATE OF EMPLOYEE RECORDS (Form 212, SR and BIR Form) PERSONNEL DI
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Officers/Employees of DepEd Central Office, Regional Directors, Assistant Regional Directors, Superintendents Superintendents
What are the Requirements?
Accomplished CS Form 100 for Examinations TakenAccomplished BIR Form No. 1902 & 2305 for Applications of TIN & Updates of BIR Exemptions respectively
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(with supporting documents, i.e. Marriage Contract, Birth certificate of child)
Duration: within 60 minutes
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge(Personnel Division)
Fe
1 Accomplish CS Form 100(BIR Form 1902/2305) andsubmit the duly filed up forms
Receive the duly filledup CS Form 100, BIR1902/2305
within 10 minutes Admin. Asst.2 /authorized employee
2 Forward the CS Form100 to the assignedemployee
within 5 minutes Admin. Asst.2 /authorized employee
3 Check the form and
update employeefile/records
within 40 minutes Admin. Officer 4/
authorized employee
4 Release the form forfiling to concernedagency
within 5 minutes Admin. Officer 2 /authorized employee
END OFTRANSACTION
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ISSUANCE OF CLEARANCE - RETIREMENT/RESIGNATION PERSONNEL DIVI
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Officers/Employees of DepEd Central Office, Regional Directors, Assistant Regional Directors, SuperinteSuperintendents.
What are the Requirements?
Accomplished Request Slip
Duration: within 10 days
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge F
1 Accomplish Request Slip Receive the duly filledup Request Slip
within 10 minutes Admin. Asst.2 /authorized employee
2 Forward the RequestSlip to the assignedemployee
within 5 minutes Admin. Asst.2 /authorized employee
3 Check the record of theemployee and preparethe clearance
within 1 day Admin. Officer 4/authorized employee
4 Forward the clearance within 8 days Chief of the
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for signature of theofficers concerned/actualsigning
concerned Division
5 Receive the Clearance Release the clearance within 5 minutes Admin. Asst.2/authorizedemployee
END OFTRANSACTION
APPLICATION FOR LOANS/LEAVE/CLAIMS PERSONNEL DIVISIONLoans (Provident Fund, Manila Teachers, PPSTA, Pag-ibig, Final approval of GSIS Loan)Leave (Vacation Leave, Forced Leave, Sick Leave, Study Leave, Special Privilege Leave, Paternity Leave, MaternClaims (Retirement Gratuity, Step Increment, Loyalty, Monetization, Terminal Leave Pay, Maternity Leave)
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. No noon break
Who May Avail of the Service?
Loans Officers/employees of DepEd Central Office onlyLeave, Claims and Retirement Officers/employees of DepEd Central Office
Regional Directors and Assistant Regional DirectorsSuperintendents and Assistant Superintendents
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What are the Requirements?
Accomplished Application Form
Duration: within 5 days
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fe
1 Accomplish the ApplicationForm
Receive the duly filledup Application Form
within 10 minutes Admin. Asst.2 /authorized employee
2 Forward the ApplicationForm to the assignedemployee
within 5 minutes Admin. Asst.2 /authorized employee
3 Check the records of theemployee within 2 days Admin. Officer4/authorizedemployee
4 Forward the Applicationform for signature of theofficer/actual signing
within 2 days Chief of Divisions
5 File the ApplicationForm
within 5 minutes Admin. Asst. 2 /authorized employee
END OF TRANSACTION
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APPLICATION FOR PROVIDENT FUND LOAN EMPLOYEES WELFARE and BEDIVISION
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Officers/Employees of DepEd Central Office
What are the Requirements?
Accomplished Application Form
Copy of PayslipLetter stating the purpose of loan
Duration: within 5 days
How to avail of the Service:
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge F
1 Accomplish the ApplicationForm
Receive the duly filled upApplication Form
within 10 minutes Receiving clerk(EWBD)/
Authorized employee2 Forward the Application
Form to thewithin 3 days Processing Clerk
(Personnel Div.)/
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Personnel/Legal/Finance:actual signing therein
authorized employee
3 Prepare the Payroll(subject to availability offunds)
within 1 day Processingclerk/authorizedemployee
4 Receive the proceeds of theloan
Release the proceeds ofthe loan (subject toavailability of funds)
within half of the day Authorized employee
END OFTRANSACTION
APPLICATION FOR PHILIPPINE VALIDATING TEST NATIONAL EDUCATION TRESEARCH CENTER (NET
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
- Students who studied in schools operating without permit- School dropouts- Those who studied under an educational system which is different to that of the Philippines, whether local or - Other special cases deemed meritorious e.g. Children of foreign diplomatic officials and missionaries assigned
whose grade/year placement is not covered by existing DepEd regulations.
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What are the Requirements?
- Written request to the Office of the Regional Director- Request/Endorsement of the Principal of the previous school to the school where the student intends to enroll/- School Records- Medical Certificate (if the failure of the student to study was due to illness)- Endorsement of the Regional Director
Duration: within 5 days
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fe
1 File a written request to the
Office of the RegionalDirector concerned stating thenature of the case, enclosingthe requirements
Receive the written
request with therequirements
within 10 minutes Receiving clerk/
authorized employeeat the RegionalOffice
2 Forward the writtenrequest to the RegionalDirector
Within 5 minutes Receiving Clerk/authorized employeeat the RegionalOffice
3 Prepare theEndorsement to theCentral Office: signedendorsement by the
Regional Director
Within 4 days Regional Director
4 Receive the Endorsement Release theEndorsement
Within 5 minutes Receiving Clerk/authorized employee
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5 Present the Endorsement Receive theendorsement at NETRCand inform client to payto the cashier
Within 5 minutes Receiving Clerk/authorized employee
6 Pay to the Cash Division at theCentral Office
Process payment andissue OR
Within 10 minutes Cashier P1
7 Present receipt at the NETRCand wait for the exam
Verify OR and forwardto the employeeadministering the exam
Within 5 minutes Receiving Clerk/authorized employee
8 Take the Exam Administer the exam Within 3 to 4 hours Proctor
9 Wait for the result of the exam Check the test paper Within 2 hours Proctor
10 Receive the result of the exam Release the result of theexam
Within 5 minutes Receiving Clerk/auhtorized employee
END OFTRANSACTION
APPLICATION FOR PHILIPPINE EDUCATIONAL PLACEMENT TEST NATIONAL ETESTING & RCENTER (NET
Schedule of Availability of Service:
1. Local Regular ExaminationRegistration: September and OctoberExamination: 3rd Sunday of November for Luzon
Last Sunday of November for Visayas and MindanaoPlace: Designated Testing Centers Nationwide2. Walk-In Examination
Registration: 8:00 a.m. 5:00 p.m.
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Monday FridayExamination: Per SchedulePlace: NETRC, 2nd Flr., Mabini Bldg., Pasig City
3. Foreign Special ExaminationAs requested by the Consular Offices concerned
Who May Avail of the Service?
- Drop-outs from the Elementary and the Secondary Schools for at least one (1) year- Have never attended a formal school- Are presently employed and need to upgrade their academic level
What are the Requirements?
- Birth Certificate- Latest Card or Form 137 (original and photocopy)-
Registration Fee-Regular Php 50; Special and walk-in Php 200; foreign US$100- An individual is qualified to take the PEPT if he/she completed the grade/year as shown below:Grade/Year Age at the time ofcompleted registration
No formal schooling at least 7 years oldGrade 1 8 yrs. OldGrade 2 9 yrs. OldGrade 3 10 yrs. OldGrade 4 11 yrs. OldGrade 5 12 yrs. OldGrade 6 13 yrs. Old
First Year 14 yrs. OldSecond Year 15 yrs. OldThird Year 16 yrs. Old
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Duration: depending on the exam
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fe
1 Register in the nearestDivision Office and submit therequirements
Register the applicantand inform client to paythe fee
Within 10 minutes Receiving clerks/authorized employee
2 Pay to the Cashier at theDivision Office
Process payment andissue OR
Within 5 minutes Cashier P520
3 Present receipt and wait for theexam at the designated testingcenter
Verify OR and forwardto the employeeadministering the exam
Within 5 minutes Receiving clerks/authorized employee
4 Take the exam on the
scheduled date and place
Administer the exam Within 3 to 4 hrs. Proctor
5 Check the test paper Within 2 hours Proctor
6 Receive the result of the exam Release the result of theexam
Within 4 months Receiving clerks/authorized employee
ISSUANCE OF CERTIFIED TRUE COPY/PHOTOCOPY PERSONAL FILES and
OTHER MISCELLANEOUS FILES RECORDS DIVISION
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
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Who May Avail of the Service?
Officers/Employees of DepEd Central Office, Superintendents and other authorized individuals/officers.
What are the Requirements?
Accomplished Request SlipIdentification CardAuthorization or Special Power of Attorney if the one requesting is another person
Duration: within 2 days
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under Normal
Circumstances)
Person in Charge F
1 Accomplish Request slip andsubmit the duly filled up form
Receive the duly filled upRequest Slip
Within 10 minutes Receiving Clerk /authorized employee
2 Forward the Request Slipto the Records Officer
Within 5 minutes Receiving Clerk /authorized employee
3 Classify/Prepare therequest documents be itfor photocopy or certifiedtrue copy
Within 1 day Records Officer
4 Approve, review andaffix initials to eachactionable document
Within 45 minutes Chief Admin. Officer
5 Stamp release to eachdocument: assignsnumbers to the original
Within 10 minutes ReleasingClerk/authorizedemployee
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copy, copy to befurnished and to the filecopy
6 Pick up the requesteddocument
Release the requesteddocument
Within 10 minutes ReleasingClerk/authorizedemployee
END OFTRANSACTION
ISSUANCE OF REQUESTED FILES RECORDS DIVISION
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Officers/Employees of DepEd Central Office, Superintendents and other authorized individuals/officers.
What are the Requirements?
Accomplished Request SlipIdentification CardAuthorization or Special Power of Attorney if the one requesting is another person
Duration: within 2 days
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How to avail of the Service:
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fe
1 Accomplish Request slip andsubmit the duly filled up form
Receive the duly filledup Request slip
Within 10 minutes Receiving Clerk /authorized employee
2 Forward the RequestSlip to the RecordsOfficer/authorizedemployee
Within 5 minutes Receiving Clerk /authorized employee
3 Search for the record:retrieve the file
Within 1 day RecordsOfficer/authorizedemployee
4 Approve, review andaffix initials to the
requested document
Within 45 minutes Chief Adm. Officer
5 Forward to ReleasingClerk
Within 10 minutes ReleasingClerk/authorizedemployee
6 Pick up the requesteddocument
Release the document Within 10 minutes ReleasingClerk/authorizedemployee
END OFTRANSACTION
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APPLICATION FOR TAX EXEMPTION LEGAL DIVISION
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Non-stock, non-profit Educational Institutions
What are the Requirements?
1. Letter-application for tax exemption by a duly authorized representative of the institution2. Supporting documents:
a. Bill of Lading/Air Waybill, Invoice or Importation documents such as placement orders;b. Deed of Undertaking duly notarized which must state categorically that the imported articles shall be u
and exclusively for educational purposes and shall not be resold, or transferred for a material considerac. Certificate of DepED/CHED Permit / Recognition of Schoold. Certified True Copy of Articles of Incorporation and By-Lawse. If a University or College, Commission on Higher Education (CHED) Certification/Endorsement rega
importation/requesting schoolf. In case of Donations Deed of Donation and the corresponding Deed of Acceptance
Duration: within 5 days
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How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in
1 Submit all the requirementsfor tax exemption
Receive the requirements submitted by theapplicant school
Within 10 minutes ReceivingClerk/authoemployee
2 Wait while therequest/application for taxexemption is being processed
Forward the request/application to thedesignated employee
Within 5 minutes Legal Asst/authorizedemployee
3 Check if the requirements submitted arecomplete,If complete:>prepare an endorsement to theUndersecretary for Legal Affairs
If not complete:>return the documents to the applicantschool and require them to complete therequirements
Within 20 minutes
4 Affix initials on the endorsement Within 1 day Chief of thDivision
5 Forward the endorsement to the Office ofthe Undersecretary for Legal Affairs forsignature; Actual signing
Within 2 days
6 Forward to Records Division for releasing Within 1 day ComputerOperator II
/authorized
employee7 Get photocopy of the
indorsement for taxRelease the signed endorsement Within 1 day
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exemption
END OF TRANSACTION
APPLICATION FOR CORRECTION OF NAME LEGAL DIVISIONSchedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Private individuals who studied in the Elementary and Secondary Schools
What are the Requirements?
1.Original Birth Certificate issued by the National Statistics Office (NSO) or if there is no Certificate of Live Biravailability thereof duly attested by the Local Civil Registrar concerned and/or the Civil Registrar General muwith the Baptismal Certificate of the student.
2.Joint Affidavit of two (2) disinterested persons attesting to the fact/among others, that the assumed name(s) anstudent refer to one and the same person.
3.Affidavit of the student if of legal age, or that of the parents or guardian, if still a minor, explaining the circumthe assumed/erroneous name or alias, attesting the same fact as called for in No.2 hereof.
4.Letter-request for correction of name addressed to the Secretary of Education specifying the schools aElementary to Secondary, as the case maybe, and the name(s) used.
5.School records bearing the erroneous name: e.g. Diploma, Transcript of Record or Registration Card (any onewill suffice except that when there are several name(s) appearing in the school records, each school record must be submitted for purposes of verification and identification of the student requesting for correction of his
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Duration: within 5 days
How to avail of the Service?
Step Applicant/client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Charge Fees
1 Submit the letter-applicationand the requirements neededfor correction of names
Receive the letter-application and therequirements submittedby the applicant
Within 10 minutes ReceivingClerk/authorizedemployee
2 Forward the letter-application and theattached documents tothe designatedemployee
Within 5 minutes Legal Asst. 2/authorized employee
3 If requirements arecomplete: PrepareResolution
Within 30 minutes Legal Asst. 2/authorized employee
4 Affix initials on thedraft Resolution
Within 1 day Chief, LegalDivision
5 Forward to the Office ofthe Undersecretary forLegal Affairs forsignature ofResolution/actualsigning
Within 2 days
6 Forward to RecordsDivision for releasing
Within 1 day Computer OperatorIII / authorizedemployee
7 Get photocopy of the signed Release the signed Within 1 day Releasing Clerk/
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Resolution Resolution to theconcerned school
authorized employee
END OFTRANSACTION
FILING OF COMPLAINTS/APPEALS/MOTIONS FOR RECONSIDERATION LEGAL D
Schedule of Availability of Service:
Monday Friday8:00 a.m. 5:00 p.m. NO noon break
Who May Avail of the Service?
Any person may file an administrative complaint against any officer or employee of the Department of Ed
What are the Requirements?
Filing of Complaints1. Full name and address of the complainant2. Full name and address of the person complained of, as well as his position and office in the Departmen3. A narration of the relevant and material facts which shows the acts or omissions as allegedly committe4. Certified true copies of documentary evidence and affidavits of his witnesses, if any5. Certification of Non-Forum Shopping6. Complaint shall be under oath
Filing of Appeals1. Notice of Appeal2. Appeal Memorandum (3 copies)3. Proof of payment of the appeal fee
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Filing of Motions for Reconsideration
1. Motion for ReconsiderationDuration:
Filing of Complaints 10 minutesFiling of Appeals 10 minutesFiling of Motions for Reconsideration 10 minutes
How to avail of the Service:
Filing of Cases
Step Applicant/Client Service Provider Duration of Activity (UnderNormal Circumstances)
Person in Ch
1 File the complaint along withthe requirements either at theOffice of the Secretary orRecords Division
Receive the complaint andother documents, if any Within 10 minutes Receiving Cauthorizedemployee
2 Receive copy of the complaintfiled
Issue the copy of thecomplaint filed to the client
Within 10 minutes Receiving Cauthorizedemployee
3 Forward the complaint to theOffice of the Undersecretaryfor Legal Affairs
Within 1 day Authorizedemployee
4 Endorse to Legal Division to
prepare draft of the actionabledocument
Within 2 days Authorized
employee
5 Return to the Office of the Within 3 days
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Undersecretary for LegalAffairs for signing ofendorsement/actual signing
6 Forward to Records Divisionfor releasing
Within 1 day ComputerOperator authorizedemployee
7 Release to the Officeconcerned
Within 1 day Releasing Cauthorizedemployee
Filing of Appeals
Step Applicant/Client Service Provider Duration of Activity (UnderNormal Circumstances)
Person in Ch
1 File the appeal along with the
requirements either at the Officeof the Secretary or RecordsDivision
Receive the notice of
appeal/appeal memorandumand other documents, if any,and require the client to paythe filing fee
Within 10 minutes Receiving C
authorizedemployee
2 Pay to the cashier Process payment and issueOfficial Receipt (O.R.) andNotice of Payment
Within 10 minutes Cashier
3 Return to the receiving office.Present Proof of Payment andO.R.
Receive Proof of Paymentand the appeal
Within 5 minutes Receiving Cauthorizedemployee
4 Receive a copy of the appealfiled
Issue copy of the appeal filedto the client
Within 5 minutes Receiving Cauthorized
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employee
5 Forward the Appeal filed tothe Office of theUndersecretary
Within 1 day Authorizedemployee
6 Endorse to Legal Division forappropriate action
Within 3 days Authorizedemployee
Filing of Motions for Reconsideration
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person in Cha
1 File the motion forreconsideration at Office of theSecretary
Receive the motion forreconsideration and issue thereceiving copy to the client
Within 10 minutes Receiving Cauthorizedemployee
2 Forward the Appeal filed tothe Office of theUndersecretary
Within 1 day Authorizedemployee
3 Endorse to Legal Divisionfor appropriate action
Within 3 days Authorizedemployee
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Frontline Services
Application For Permit And Recognition of Private Schools
Application for Certification, Authentication and Verification (CAV)Application for Service Records/Certification of EmploymentApplication for Claims for Vacation/Sick/Maternity Leave/ Paternity Leave/AuthoritApplication for Claims for Terminal LeaveApplication for Retirement under RA 8291, PD 1146, RA 660 (Pension Plan) and RFiling of Complaints/Appeals/Motions for Reconsideration
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APPLICATION FOR PERMIT AND RECOGNITION OF PRIVATE SCHOOLS
Schedule of Availability of Service:
Deadline of submission of applications for government permit and recognition is on or before September 30, 2009
Who may avail of the Service?
Private Schools
What are the requirements?
1. Sets of documents submitted (preferably 3 sets)____ Original____ Xerox copy (ies)
2. Indorsement from the Schools Division Superintendent as proof that the documents have passed the Division ____ Date when application was received____ Date when application was acted upon
3. Inspection Report prepared by the Division Supervisor-in-Charge of Private Schools____ Date of school inspection____ Who inspected the school____ Findings____ Recommendations
4. Xerox copy of Government Permit issued for the previous year____ Date approved____ Government Permit No./s
5. Application and Inspection Fee (Php 2,000.00) paid every year____ Date of payment
____ O.R. No.6. School Bond (Php 1,000.00) paid during the initial operation of the school
____ Date of payment
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____ O.R. No.7. Letter of Request/Board Resolution stating the purpose of the application, the school year and the course offer
____ Certified of the School Head/Chairman of the Board8. Feasibility study, certified true and correct and duly notarized, must including the following:
____ Purpose and objectives of the proposed school or course
____ Existing schools offering the same course within the locality and distance to the applicant school____ Demand for the establishment of the school (enrolment in existing school, number of students in thstandards & supportive provisions for effective____ Availability & adequacy of the school sites____ Documents of ownership____ Location Plan (in relation to recreational places and other factors that may not be conducive to the learnnoises /unpleasant odor or dust)____ Campus Development and Landscaping Plans____ Pictures____ Architects Plan of the building____ Itemized cost of the project (site development, school buildings, quarters, classrooms, equipment, facili
annual salaries, maintenance)____ Financial capacity to sustain and maintain school (resources besides students fees)____ Proposed faculty line-up, administrative and supervisory staff with their corresponding qualifications an
9. Articles of Incorporation and By-Laws duly registered with Securities and Exchange Commission____ Stock/Non-Stock____ Date of Issuance of SEC Registration Certificate____ Registration Certificate No.____ Term of Corporate Existence____ Number of Directors/Trustees____ Amount of Capital Stock and share per trustee____ Status of School Site
10.Documents of Ownership (all in the name of the school)____ Certificate of Title in the Name of the School____ Total Lot Area / Total Floor Area____ Number of buildings and classrooms____ Building Permit No., date and place of issuance
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____ Sanitary Permit No., date and place of issuance____ Business Permit No., date and place of issuance____ DTI Permit No., date and place of issuance
11.Certificate of Registration____ BIR Registration Certificate
____ SSS Registration Certificate/ID____ Philhealth Registration Certificate/ID____ Pag-ibig Registration Certificate/ID____ Others
12.Complete set of Financial Statements for the previous calendar/fiscal year notarized____ Audited by a Certified Public Accountant (name)____ Income Statement____Balance Sheet____Cash Flow Statement____Note of Financial Statements____Copy of the Income Tax Return filed to the BIR
____ Proof of RemittancesBIR 1601CSSSPhilhealthPag-ibigOther related institutions
13.Proposed Annual Budget and Annual Expenditures for the school year____ Annual salaries____ Maintenance Expenses____ Capital Expenditures (Buildings, Property & Equipment)
14.Proposed Tuition and other School Fees____ Tuition Fee
____ Miscellaneous Fees (Books, Uniforms, School Supplies, IDs, Filed Trips, Laboratory____ Other Fees
15.Proposed Curriculum patterned with the Basic Education Curriculum (BEC) standards and requirements____ Number of Units Offered
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____ Number of Subjects____Number of minutes per subject____ Other curriculum used
16.Enrolment Report____ Girls
____ Boys17.School Calendar
____ No. of School Days____ No. of Holidays
18.Classroom Program prepared and certified by the School Head/Administrator19.Teacher Program individually prepared and certified by every teacher of the school20.Members of the Board of Trustees and List of School Administrator/s
____ Job description and requirements____ Educational Qualifications____ Field of Specialization____ Certificates of Training
____ Copy of Employment Contractual duly notarized____ Copy of Transcript of Records certified true copy____ Salaries (per hour/month) and benefits in____ Full time/Part time (number of teaching/working____ Outside Employment
21.List of academic and Non-Academic Personnel____ Job description and requirements____ Educational Qualifications____ Field of Specialization____ Certificates of Training____ Copy of Employment Contractual duly notarized____ Copy of Transcript of Records certified true copy
____ Salaries (per hour/month) and benefits in____ Full time/Part time (number of____ Teaching Load____ Outside Employment
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22.Retirement Plan registered with the Securities and Exchange Commission (SEC) or other related institutions____ Date of Issuance of SEC Registration Certificate____ Registration Certificate No.____ terms of Benefits
23.List of Athletic facilities, equipment, supplies and materials certified by the school head____ Number of Items____ Term of procurement/donation from other institutions
24.List of laboratory facilities, equipment, furniture____ Number of Items____ Term of procurement/donation from other institutions
25.List of Library Holdings____ List of books per subject area____ No. of books per subject area____ Term of procurement/ donation from other institutions____ Category (Cultural, Filipiniana, Professional)
26.Original Pictures____ Classrooms____School Buildings____ Restrooms____ Laboratories____ Library____ Medical and Dental Clinic____ School Canteen____ Playground____ School Stage____ Flagpole____ Principals Office____ Faculty Room
____ Computer/IT/Multimedia Room____ Others
27.Inspection Report of the RQATPPS____ Date of Inspection
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____ Findings____ Recommendations
Duration: within 1 month under normal circumstances
How to avail of the Service?
Step Applicant/Client Service Provider Duration ofActivity (Under
NormalCircumstances)
Person In-Charge
1 Submit the documents to theRecords Section
Received thedocuments
Within 10minutes
Records Officer/Authorized Employee
2 Go to Cashier Section for paymentof fees
Pay the required feesto the Cashier
Within 30minutes
Cashier
3 Forward the documents to the
RQATPPS by the Records Section
Received the
documents
Within 10
minutes
Authorized Employee
4 Initialprocessing/Evaluationof Documents
Within 2 weeksto complete frominitial processing
RQATPPS Members
5 Deliberation by theRQATPPS on theapplication andsupporting documentspresented
Within 2 days RQATPPS Members
6 Ocular inspection ofSchools (to bescheduled)
Within 5 days tocomplete
RQATPPS Members
7 Deliberation of theRQATPPS on theresults of ocular
Within 2 days RQATPPS Members
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inspection
8 Release ofCertificate/s ofGovernmentPermit/Recognition
Within 1 weekfrom thecompletion ofthe deliberationof results ofocularinspection.
Authorized Employee
APPLICATION FOR CERTIFICATION, AUTHENTICATION and VERIFICATION (CAV)
Schedule of Availability of Service:
Monday Friday8:00 am - 5:00 pm no noon break
Who May Avail of the Service?
Students of elementary and secondary schools in the region/division/school levels
What are the Requirements?
a. Public School1. Student Permanent Records (F-137)2. Diploma3. Certificate of Graduation issued by School Head4. Certification from SDS
b. Private School1. Student Permanent Records (F-137)2. Diploma
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3. Certificate of Graduation issued by school head4. Special Order for graduates of secondary schools issued by the Division Office for two-level schools or by the
the three-level schools5. Certification from SDS
c. ALS, A&E and PEPT Passers1. Diploma2. PEPT or A&E Result3. Certification from the Central Office (BALS and NETRC)4. Certification from SDS
Duration: 5 days
How to avail of the Service?
Step Applicant/Client Service Provider Duration of Activity(Under Normal
Circumstances)
Person in-Charge
F
1 Secure application form fromthe DepED Regional Office,Records Section
Within 10 minutes Adm. Aide II/AuthorizedEmployee
2 Submit the accomplishedapplication form withcomplete requireddocuments to the RegionalOffice, Records Section
Check as to thecompleteness of therequirements
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
3 Refer to the Legal Unitin case of discrepancyin the name/date of
birth/place of birth etc.
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
4 Receive and recordapplication with
Within 30 minutes Adm. Aide IV/Authorized
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complete requirementswhich shall beprocessed within three(3) working days
Employee
5 Issue claim stubindicating the date ofrelease at DFA (five (5)working days from dateof transmittal)
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
6 Advise applicant toclaim his/herdocuments at the DFAon date indicated in theclaim stub
Within 5 minutes Adm. Aide IV/AuthorizedEmployee
7 Retrieval of file ofapplicant
Within 5 minutes AO I (RecordsOfficer)/
AuthorizedEmployee
8 Verify the authenticityof school records
Within 30 minutes AO I (RecordsOfficer)/AuthorizedEmployee
9 Refer toSchool/Divisionconcerned in case ofdiscrepancy
Within 30 minutes AO I (RecordsOfficer)/AuthorizedEmployee
10 Affix signature in theapplication form
Within 30 minutes AO I (RecordsOfficer)/
AuthorizedEmployee
11 Refer to encoder for Within 10 minutes AO I (Records
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numbering andpreparation of CAVform
Officer)/AuthorizedEmployee
12 Preparation of CAVform, to be numberedand initialed
Within 30 minutes Adm. Aide IV/AuthorizedEmployee
13 Review and initial forrecommendingapproval
Within 30 minutes AO I (RecordsOfficer)/AuthorizedEmployee
14 Approval/Signature bythe RD/AuthorizedRepresentative
Within 4 days RD/CAO/AO II
END OF TRANSACTION
APPLICATION FOR SERVICE RECORDS/CERTIFICATION OF EMPLOYMENT
Schedule of Availability of Service:
Monday Friday8:00 am - 5:00 pm no noon break
Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/District/school levels.
What are the Requirements?1. Written request for the issuance of service record/certification of employment.
Duration: 2 days
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How to avail of the Service?
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person in-Charge
F
1 Written requests Prepare the requestedServiceRecord/Certification ofEmployment
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
2 Approval/Signature bythe RD/AuthorizedRepresentative
Within 4 days RD/CAO/AO II
APPLICATION FOR CLAIMS FOR VACATION/SICK/MATERNITY LELEAVE/AUTHORITY TO TRAVEL ABROAD
Schedule of Availability of Service:
Monday Friday8:00 am - 5:00 pm no noon break
Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/District/School levels.
What are the Requirements?
1. Indorsement from the Division Office2. Duly accomplished CS Form3. Clearance from money and property accountabilities from District/Division Offices for Authority to Travel Abroa
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Duration: 2 days
How to avail of the Service?
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person in-Charge
F
1 Present documents to theRecords Section of the RO
Stamp documents asreceived
Within 10 minutes Adm. Aide II/AuthorizedEmployee
2 Proceed to the PersonnelSection with duly stampeddocuments
Evaluate supportingdocuments
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
3 Prepare theindorsement to fieldoffice personnel
Within 10 minutes Adm. Aide IV/AuthorizedEmployee
4 Approval/Signature bythe RD/AuthorizedRepresentative
Within 4 days RD/CAO/AO II
5 Release documentsthrough the RecordsSection
Within 10 minutes AO I (RecordsOfficer)/AuthorizedEmployee
END OF TRANSACTION
APPLICATION FOR CLAIMS FOR TERMINAL LEAVE
Schedule of Availability of Service:
Monday Friday8:00 am - 5:00 pm no noon break
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Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/District/School levels.
What are the Requirements?
1. Indorsement from the Division Office/District/School2. Approved application for Terminal Leave (CS Form 6)3. IBM Certificate of Last Payment4. Complete Service Record5. Clearance from money and property accountabilities from District/Division Offices6. Certificate of Highest Salary Received (Personnel Section R.O.)7. Statement of Assets and Liabilities8. GSIS approval of retirement9. Original Leave Cards
Duration: 10 days
How to avail of the Service?
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person in-Charge
F
1 Present documents to theRecords Section of the RO
Stamp documents asreceived
Within 10 minutes Adm. Aide II/AuthorizedEmployee
2 Proceed to the Personnel
Section with duly stampeddocuments
Evaluate supporting
documents
Within 30 minutes Adm. Aide IV/
AuthorizedEmployee
3 Check the accuracy of Within 1 day Adm. Aide IV/
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service credit balance AuthorizedEmployee
4 Prepare memorandumfor the Chief, BFD
Within 1 day Adm. Aide IV/AuthorizedEmployee
5 Prepares Certificationof Highest SalaryReceived
Within 1 day Adm. Aide IV/AuthorizedEmployee
6 Approval/Signature bythe RD/AuthorizedRepresentative
Within 4 days RD/CAO/AO II
7 Release documentsthrough the RecordsSection
Within 10 minutes AO I (RecordsOfficer)/AuthorizedEmployee
8 Budget and Finance
Division requests fundfrom DBM
9 DBM releases fundadvise
END OF TRANSACTION
APPLICATION FOR RETIREMENT UNDER RA 8291, PD 1146, RA 660 (PENSION PLAN) &
Schedule of Availability of Service:
Monday Friday8:00 am - 5:00 pm no noon break
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Who May Avail of the Service?
Officers/employees at the regional level inclusive of officials/employees at the Division/District/School levels.
What are the Requirements?
1. Application Form for Retirement, duly accomplished.2. Service Records3. Latest notice of Salary Adjustment4. Clearance from money/property accountabilities.5. Indorsement of the Schools Division Superintendent.
Duration: 5 days
How to avail of the Service?
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person in-Charge F
1 Present documents to theRecords Section
Stamp documents asreceived
Within 10 minutes Adm. Aide II/AuthorizedEmployee
2 Proceed to the PersonnelSection with duly stampeddocuments
Evaluate supportingdocuments at the RO
Request for theCertification of LastPayment from the
Regional PayrollServices Unit
Within 30 minutes Adm. Aide IV/AuthorizedEmployee
3 Prepare indorsement to Within 30 minutes Adm. Aide IV/
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the GSIS Branch Officeconcerned
AuthorizedEmployee
4 Approval/Signature bythe RD/AuthorizedRepresentative
Within 4 days RD/CAO/AO II
5 Indorsement to the GSISBranch Office
Release indorsementthrough the RecordsSection
Within 10 minutes AO I (RecordsOfficer)/AuthorizedEmployee
END OF TRANSACTION
FILING OF COMPLAINTS/APPEALS/MOTIONS FOR RECONSIDERATION
Schedule of Availability of Service:
Monday-Friday8:00 am 5:00 pm without noon break
Who may avail of the Service:
Any person may file an administrative complaint against any DepEd Officials at the Regional Office and against the different divisions.
What are the Requirements:
Filing of Complaint
1. Full name and address of the complainant2. Full name and address of the person complained of, as well as his position and office in the Department of
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3. A narration of the relevant and material facts which show the acts or omissions as allegedly committed by4. Certified true copies of documentary evidence and affidavits of his witnesses, if any5. Certificate of Non-Forum Shopping6. Complaint shall be under oath
Filing of Appeals
1. Notice of appeal2. Appeal Memorandum (3 copies)3. Proof of payment of the appeal fee
Filing of Motions for Reconsideration
1. Motion for ReconsiderationDuration:
Filing of complaints 30 minutesFiling of appeal 30 minutesFiling of Motions for Reconsideration 10 minutes
How to avail of the Service:
Filing of Cases
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
Fee
1 File the complaint along
with the requirements atOffice of the RegionalDirector
Receive the complaint
and other documents, ifany
within 30 minutes Receiving clerk/
authorizedemployee
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2 Receive the copy of thedocuments/complaint
Issue the receivingcopy to the client
within 30 minutes Receivingclerk/authorizedemployee
Filing of Appeals
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
Fee
1 File the appeal along withthe requirements at Office ofthe Regional Director
Receive the notice ofappeal/appealmemorandum and otherdocuments, if any, andrequire the client to paythe filing fee
within 30 minutes Receiving clerk/authorizedemployee
2 Pay to the cashier Process payment andissue Official Receipt(O.R.)
within 15 minutes Cashier- P30
3 Return to the receivingoffice. Present O.R.
Receive Proof ofPayment (O.R.) and theappeal
within 5 minutes Receving clerk/authorizedemployee
4 Receive the receiving copyof the appeal
Issue the receivingcopy to the client
within 5 minutes Authorizedemployee
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Filing of Motions for Reconsideration
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
Fee
1 File the motion forreconsideration at Office ofthe Regional Director
Receive the motion forreconsideration andissue the receivingcopy to the client
within 10 minutes Receivingclerk/authorizedemployee
non
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Frontline Services
Enrolment (Pre-School, Elementary and Secondary) Recruitment, Evaluation, Selection and Appointment for Teacher I Position in Pub
Secondary Schools
Appointment and Promotion of other Teaching, Related Teaching and Non-Teaching Posit Selection, Promotion and Designation of Master Teachers Selection, Promotion and Designation of School Heads Payment of Salaries and Other Emoluments of Teachers and Employees of DepEd Payment of Travel Expenses to DepEd Employees Alternative Learning System Continuing Education Accreditation and Equivalency System (A&E) Special Education Filing Of Complaints/Appeals/Motions For Reconsideration
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ENROLMENT ELEMENTARY
Who may avail of the Service?1. Pre-School age (5-6 years old)2.
Elementary age (6-11 years old)3. Secondary age - (11-15 years old)
Schedule of Availability of Service:1. Pre-School and Elementary: two (2) weeks before the start of the academic school year2. Secondary : April May
Requirements for Enrollee:1. Pre-School and Elementary
Report card for Grade II VI pupils/students Birth Certificate for Pre-school and Grade I pupils
2. Secondary Birth certificate for first year students Report card Certificate of good moral conduct 2 ID pictures for first year
3. Transferees Certificate of good moral conduct Forms 137 and 138 Reading ability assessment / Placement test
Duration: half day (Elementary and Secondary)
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How to avail of the Service (ELEMENTARY)
Applicant/Client Service Provider Duration of Activity Person
1. Submit Birth certificate forGrade II VI students and Reportcard for Pre-school and Grade Istudents
2. Undergo assessmenttest/interview (for Grade I andtransferee)
3. Enroll and receive books
Receive, assess and evaluate Reportcards & Birth certificates
Conduct assessment test/interview
Accept pupils and distribute books
Within 10 minutes
Within 30 minutes
Within 30 minutes
Teacher-in-charg
Teacher-in-charg
Teacher-in-charg
How to avail of the Service (SECONDARY)
Applicant/Client Service Provider Duration of Activity Person
1. Submit Birth certificate for firstyear students; Forms 137 &138and Certificate of good moralconduct for transferees
2. Undergo reading abilityassessment/ placement test (fortransferee)
3. Enroll and receive books
Receive, assess and evaluate Birthcertificates, Forms 137 &138 andcertificate of good moral conduct
Conduct reading ability assessmenttest/ placement test
Accept students and distribute books
Within 10 minutes
Within 30 minutes
Within 30 minutes
Teacher-in-charg
Teacher-in-charg
Teacher-in-charg
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RECRUITMENT, EVALUATION, SELECTION AND APPOINTMENT OF TEACHER I POSELEMENTARY AND SECONDARY SCHOOLS
Who may avail of the Service?
Applicants who hold a valid certificate of registration/professional license as a teacher from the Professional R(PRC) seeking to be appointed to a Teacher I position
Qualified applicant who is with a valid professional license issued by the Philippine Regulation Commissirequirements of the evaluation selection applied by the a School Division
Bonafide resident of a particular barangay, municipality, city of province for at least six months who declarresident of a particular barangay, municipality, city or province in the Personal Data Sheet
List of candidates who obtained an overall score of fifty (50) points and above based on the criteria provided during the evaluation and screening by a School Division
Fees: None
Schedule of Availability of Service:
January 15 to - Filing of applicationMarch 15March 16-31 - Interview of applicantsApril 1-15 - Ranking of applicantsApril 16-30 - Submission of Rank list to the Schools Division Superintendent to be posted in conspicuo
Requirement for Applicants:
1. Applicant letter2. CSC Form 212 (revised 2005) in 2 copies with the latest 2x2 ID picture
3. Certified photocopy of the PRC Certificate of Registration/License4. Certified photocopy of ratings obtained in the Licensure Examination for Teachers/Professional Board Examin5. Certified copies of Transcript of Records for baccalaureate course
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6. Copies of the service record, performance rating and school clearance for those with teaching experience7. Certificates of specialized training, if any
How to avail of the Service?
Applicant/Client Service Provider Duration of Activity PersonSubmit a written application withthe required documents to thenearest elementary or secondaryschool head
1. Receive application and verifydocuments submitted as to thecompleteness and authenticity.
2. Submit the list of applicantstogether with their pertinentdocuments to the Division Sub-Committee.
3. Receive the list of applicants withthe corresponding documents.
4. Review documents submitted for
completeness, accuracy, authenticityand veracity.
Within 10 minutes
Within 10 minutes
Within 1 day
a. Elementary- School Head - - 4 Master TeachTeachers-Memb
b. Secondary- School Head - Dept. Headconcerned- 3 teachers
from thedifferent learningareas
- Public School DCoordinatingPrincipal of theDistrict
- 4 School Heads
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5. Evaluate applicants on Education,Teaching Experience, LET/PBETRating, Experiential Learning Courseand Specialized Training Skills.
6. Conduct interview
7. Observe and rate demonstrationteaching of applicants
8. Administer the English ProficiencyTest
9. Consolidate individual ratings andsubmit the initial rank list of qualifiedapplicants to the Division Selection
Committee
10. Prepare the written EnglishProficiency Test.
11. Review and consolidate theresults of the individual rating ofapplicants -1 for elementary andanother for secondary level by subjectareas showing the scores they obtainedin all the criteria for evaluation.
12. Prepare a division wide rank
Within 1 day
Within I hour
Within 1 day
Within 2 hours
Within 2 days
Within 6 hours
Within 3 days
Within 2 days
Elementary Leve- Asst. SSuperintendent -- 2 Educ. Superv- President of Chapter)
- President Association (Div
Secondary Level- Asst. SSuperintendent -- 2 Education Su- President of Chapter)
- President Association (Div
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list, one for elementary and one forsecondary.
13. Prepare the Register of QualifiedApplicants (RQA) who obtained totalscore of fifty (50) points or above byschool district for elementary and byschool for secondary level, by subjectarea.
14. Submit the complete results of theevaluation of applicants and records ofdeliberation to the SDS
15. Post the complete results in at leastthree (3) conspicuous places in the
Division for RDAs for secondaryschool/school district.
16. Appoint from the qualifiedapplicants recommended by theSchool Selection Committee in theschool/district where the vacancyexists consistent with the RA 8190(Localization Law and other pertinentlaws, rules and regulations)
17. Provide every elementary and
secondary school and the RegionalDirector with copies of the RQA forposting in their area of jurisdiction.
Within 2 days
Within 1 day
Within 30 minutes
Within 2 days
- Personnel in-cAction (Secretkeeps records deliberation)
Schools Division
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18. Furnish the Local GovernmentUnit (LGU) to encourage the hiring oflicensed teachers to locally fundeditems.
Within 2 days Schools Division
APPOINTMENT AND PROMOTION OF OTHER TEACHING, RELATED TEACHING AND PERSONNEL
Who may avail of the Service?
Guidance Coordinators and other teaching and related teaching personnel except School Heads-Principals andNon-Teaching Group
Fees: None
Requirements for Applicants:
1. Copies of performance ratings for the last three (3) rating periods2. Certification of experience/s related to the position to be filled3. Certified Xerox copy of outstanding accomplishments
Outstanding Employee Award Innovations Publication/Authorship
Consultancy/Resource Speaker in Trainings/Seminars4. Certified Xerox copy of Transcript of Records5. Certificate of trainings in education6. Certificate of Specialized Training
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7. Certificate of Participation as Chairperson/Co-chair in a technical/planning committeeHow to avail of the Service?
Applicant/Client Service Provider Duration of Activity Person IWatch for published vacant positionsin the CSC Bulletin
File application for the position withthe accompanying support documents
1. Publish vacant positions in theCivil Service Commission (CSC)Bulletin of vacancies or othermodes of publication in the DepEdOffice.
2. Announce vacant positions to befilled in at least 3 conspicuousplaces in the DepEd offices orschools.
3. List applicants for the vacantposition both inside and outside ofDepEd offices/schools.
4. Conduct preliminary evaluationof the qualification of applicants.
5. Prepare selection line-upreflecting the qualifications of allapplicants.
6. Post selection line-up in 3
conspicuous places in the DepEdoffices/schools indicating the dateof posting.
15 working days
15 working days
Human ResourOfficer/In char
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7. Notify all applicants of theoutcome of the preliminaryevaluation.
8. Submit the selection line-up tothe Personnel SelectionBoard/Committee for deliberationen banc.
9. Evaluate and deliberate on thequalification of those listed in theselection line-up en banc.
10. Make systematic assessmentof the qualifications and
competencies of candidates forappointment to the vacancy.11. Conduct further assessmentsuch as written examination, skillstests, interview and others amongqualified applicants.
12. Submit to the appointingauthority the short list of fiveranking candidates based onassessment of determinant factors
Personnel Se(PSB)
Schools DivisiChairperson:
Assistant Sc
Superintend
Members:Head of ththe vacancy
AdministratiAdministrati
(HRMO)President oDepEd Union/Non-Association/
Association
In the School
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Centralelemen
Chairperson:Principal/S
Members: Four Members Level Chai
Elemenwith noSDS commitclustere
Secondexisting
heads
Teaching PositChairperson
Principal/Members:Departmenthe vaAdministrPresident Associatio
Secondno exisheads,
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13. Assess the list of top fivecandidates submitted by the
PSB/C.
14. Select the most qualified forappointment to the vacant position.
Issue appointment in accordancewith existing Civil Service rulesand regulations.
Posting of appointment
Within 5 days
designathe facuof qudemonscompet
Non Teaching Chairperson
PrincipalMembers
AdminisPresidenTeaching
Schools Superintendent
Personnel Offi
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SELECTION, PROMOTION AND DESIGNATION OF MASTER TEACHERS
Who may avail of the Service?
Those who are actually teaching
Teachers providing special services with regular teaching load Permanent teachers
Fees: None
Requirements for Applicants:
Master Teacher I
1. Permanent Teacher2. Bachelors degree for teacher or its equivalent3. Very satisfactory performance rating for the last 2 years4. At least 3 years experience5. 25 points in Leadership potential/demonstration teacher on the district level + 15 points in leadership potential
Master Teacher II
1. Master Teacher I (or ESP) for at least one year2. Very satisfactory rating as MT or ESP I3. Bachelors Degree for Teachers on its equivalent as provided in the Magna Carta for Teachers plus co
Requirement for MA4. 30 points in Leadership potential and achievement on the Division Level plus 20 points in Leadership and
activities have not been credited in an earlier promotion
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How to avail of the Service?
Applicant/Client Service Provider Duration of Activity Person IFile application letter for the vacantposition to the Office of SchoolsDivision Superintendent.
Appear before the Division Sub-Committee to answer questionsregarding the documents attached tothe application.
Examine the application letter andits supporting documents for theircompleteness and veracity; andendorse the same to the nexthigher office
Examine/Verify the applicationand its supporting papers with theSub-Committee who ranks theapplicants on the basis of theirdocuments
Evolve a listing of the applicantsaccording to their rank andforward the same to the DivisionPersonnel Selection Board (PSB)
Receive the application/s forMaster Teacher; assess further thedocuments of the applicants andtheir ranks as endorsed by theDistrict Office
Recommend to the Appointing
Authority the name of the mostqualified applicant for the vacantposition based on the ranking and
Within 30 minutes
Within 1 day
Within 2 days
Principal/Head
Public SchSupervisor4 School Head
(Division PersBoard)
Asst. SchoSuperintendent2 Educ. Superv
HRMO
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assessment made
Make the final recommendationsfor the appointment of the MasterTeachers to the existing vacancy tothe Regional Director
Within 1 day
Schools Superintendent
SELECTION, PROMOTION AND DESIGNATION OF SCHOOL HEADS
Who may avail of the Service?
All qualified candidates from within and outside the division where the vacancy exists.
Fees: None
Requirement for Applicants:
For Teacher-In-Charge
a. Three years teaching experienceb. Pass the screening process to be conducted by the Division Office
For Principal I
1. Pass a qualifying test (PET)2. Experience for at least 5 years in aggregate as Head Teacher, Teacher-In-Charge, Master Teacher and Teacher III3. Very satisfactory performance rating for the last rating period prior to the screening4. Outstanding accomplishment
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5. Specialized trainingHow to avail of the Service?
Applicant/Client Service Provider Duration of Activity Person IFile an application letter for thevacant position with the supportingdocuments to the Schools DivisionSuperintendent.
Review the application documentsas to completeness and veracity:endorse the application to theDistrict Office for action.
Receive the application/s withsupporting documents.
Verify the authenticity andcompleteness of the applicationand its documents.
Evaluate the paper of thecandidates for the vacant position.
Pre-evaluate the application withthe District Selection Committeeand prepare the list of applicantsaccording to rank.
Transmit the application and list ofapplicants to the Division Office.
Verify the documents submitted toensure that all requirements to theposition are met and further screen
30 minutes
within 1 day
within 2 days
Principal/Teac
Public SchSupervisor
Assistant SchSuperintendentHRMO
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the candidates and deliberate ontheir rank.
Recommend the most qualifiedapplicant to the AppointingAuthority.
Review the recommendation of thePSB and recommend theappointment of the most qualifiedapplicant to the Regional Director.
within 1 day
Administrative
Schools Superintendent
PROVISION ON PAYMENT OF SALARIES AND OTHER EMOLUMENTS OF TEACHERS AOF DEPED
Requirements: None
Service Schedule:
Monday to Friday8:00am 12:00 pm1:00 pm- 5:00 pm
How to avail of the Service?
Payment of Salaries and Other Emoluments
Applicant/Client Service Provider Duration of Activity Persons Receive the vouchers for the fund within 10 minutes Cashier
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transfer of salaries
Prepare the fund transfer ofsalaries and the ACIC
3 hours Cashier
Signing by concerned officials within an hour Cashier/SDS
Prepare the deposit slip within 20 minutes Cashier
Deposit the fund transfer within 2 hours Cashier
Submit the fund transfer to RO within 1 hour Cashier
Get the Treasury Warrant from RO within 1 day CashierSign the Payroll Release the Treasury Warrant 3 days Cashier
PROVISION ON PAYMENT OF TRAVEL EXPENSES TO DEPED EMPLOYEES
Requirements: None
Service Schedule:
Monday to Friday8:00am 12:00 pm1:00 pm- 5:00 pm
How to avail of the Service?
Payment of Travels and other Benefits
Applicant/Client Service Provider Duration of Activity Persons Receive the vouchers with within 10 minutes Cashier
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complete supporting documentsfrom the Accounting
Review/scrutinizedocuments submitted
within 30 minutes Cashier
Prepare the check of the voucherand the ACIC
within 30 minutes Cashier
Signing by concerned officials within 2 hours Cashier/SDS
Submit the ACIC to the bank within 1 hour Cahier
Sign the vouchers Release the check to the payee. within 1 hour Cashier
ENROLMENT AT THE DEPED- ALTERNATIVE LEARNING SYSTEM (ALS)
Who May Avail of the Service?
Out-of-School Youth and Adults
Fees: Free of Charge
Schedule of Availability of Service:
Year round/continuing
How to Avail of the Service?
Applicant/Client Service Provider Duration of Activity Persons Conduct information-dissemination and advocacyefforts in the different barangaysand identify prospective learners
within 2 hours Mobile Teache
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1. Submit name for inclusion2. Secure schedule of sessions
3. Attend sessions
4. Attend culminating activity
Record names of applicants
Schedule the sessions when theminimum numbers has beenreached.
Conduct learning sessions
Conduct culminating activity
within 30 minutes
Depends on attainment ofminimum numberrequired
200 hours
4 hours
Barangay offic
Mobile Techer
PROVISIONS ON CONTINUING EDUCATION ACCREDITATION AND EQUIVALENCY S
Who May Avail of the Service?
Out-of-School Youth and Adults
Fees: None
Service Schedule:
Monday to Friday8:00 am to 12:00 noon1:00 am to 5:00 pm
Requirement/s:
1x1 colored ID picture (2pcs) Photocopy of Birth Certificate (BC) or Baptismal Certificate
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How to Avail of the Service?
Applicant/Client Service Provider Duration of Activity Persons
1. Submit duly accomplishedenrolment form withrequired documents (e.g.photocopy of certificate oflive birth)
2. Undergoassessment/screening test
to determine entry level
3. Select schedule of classesmost convenient
4. Attend sessions5. Undergo A & E Test
Conduct information-dissemination and advocacyefforts in the different barangaysand identify prospective learners
Receive enrolment form anddocuments and assess/evaluate theeducational level attained
Conduct assessment/screening testin basic literacy and functional
literacy test (situational analysis)
Identify the entry level attainedand group clientele/learnersaccording to their literacy level
Inform schedule of classes
Conduct learning sessions
Conduct A & E Test
3 hours/session
within 10 minutes
1 hour
within 30 minutes
within 10 minutes
600 hours
5 hours
ALS Instructional MALS Mobile T
Bureau of Alte
System Staff Office)
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6. Check result of A & ETest
7. Attend culminatingactivity
Post results of A & E Test at theDepEd Office
Conduct culminating activity forthe passers and issue certificate ofrating cards
within 10 minutes
4 hours Schools SuperintendentALS SupervisoIMs/ALS CoorMobile Teache
PROVISION OF SPECIAL EDUCATION
Who May Avail of the Service?
Differently-abled pupils/children with special needs
Fees: None
Schedule of Availability of Service:
School year Round
Requirements:
Birth Certificate Referral from a Physician/Psychologist/School Head/CSWDO Medical History (if any)
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How to Avail of the Service?
Applicant/Client Service Provider Duration of Activity Persons 1. Submit requirements for
assessment
2. Undergo interview withparent/guardian
3. Proceed to the designatedvenue
4. Attend classes
Receive and assess documents
Conduct interviews and assess thechilds present performance level
Accompany the child and parent tothe designated venue
Conduct classes
within 10 minutes
within 20 minutes
within 10 minutes
Teacher-In-Ch
authorized emp
authorized emp
SPED teacher
FILING OF COMPLAINTS/APPEALS/MOTIONS FOR RECONSIDERATION
Schedule of availability of Service:
Monday Friday8:00 am -5:00 pm No noon break
Who May Avail of the Service?
Any person may file an administrative complaint against non-teaching personnel of the Schools and of the Divisio
What are the Requirements?
Filing of Complaint
1. Full name and address of the complainant
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2. Full name and address of the person complained of, as well as his position and office in the Department of E3. A narration of the relevant and material facts which show the acts or omissions as allegedly committed by t4. Certified true copies of documentary evidence and affidavits of his witnesses, if any5. Certificate of Non-Forum Shopping6. Complaint shall be under oath
Filing of Appeals1. Notice of appeal2. Appeal Memorandum (3 copies)3. Proof of payment of the appeal fee
Filing of Motions for Reconsideration
1. Motion for Reconsideration
Duration:
Filing of cases 10 minuteFiling of appeal 10 minutesFiling of Motions for Reconsideration 10 minutes
How to avail of the Service?
Filing of Cases
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
F
1 File the complaint along with therequirements at the office of theSchools Division Superintendent
Receive the complaint and otherdocuments, if any
3 minutes Office staff
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2 Pay to the cashier Process payment and issueOfficial Receipt (O.R.)
2 minutes Cashier- P
3 Return to the receiving office.Present O.R. and Proof ofpayment of Payment
Receive Proof of Payment andthe documents/complaint
1 minute Office staff
4 Receive the receiving copy ofthe documents/complaint
Issue the receiving copy to theclient
1 minute Office staff
Filing of Appeals
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
F
1 File the appeal along with therequirements at the office of theSchools Division Superintendent
Receive the notice ofappeal/appeal memorandum andother documents, if any, andrequire the client to pay thefiling fee
10 minutes Office staff
2 Pay to the cashier Process payment and issueOfficial Receipt (O.R.)
2 minutes Cashier- P
3 Return to the receiving office.Present O.R.
Receive Proof of Payment andthe appeal
1 minute Office staff
4 Receive the receiving copy ofthe appeal
Issue the receiving copy to theclient
1 minute Office staff
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Filing of Motions for Reconsideration
Step Applicant/Client Service Provider Duration of Activity(Under NormalCircumstances)
Person inCharge
F
1 File the motion forreconsideration at the office ofthe Schools DivisionSuperintendent
Receive the motion forreconsideration and issue thereceiving copy to the client
10 minutes Office staff no
Pursuant to Republic Act No. 9485, which is An Act to Improve Efficiency in the Delivery of Govthe Public by Reducing Bureaucratic Red Tape, Preventing Graft and Corruption, and Providing otherwise known as the Anti-Red Tape Act of 2007, the Undersecretary for Legal and Legislativerecommends for adoption by the Department of Education the herein DepEd Citizens Charter.
Pasig City, Metro Manila, 28 July 2009.
Recommending Approval:
ATTY. FRANKLIN C. SUGAUndersecretary
Approved:
JESLI A. LAPUSSecretary
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