depaul ireland annual report 2009

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ANNUAL REPORT 09 11 Children Born Into Services 86 Families Resettled In Permanent Accommodation 63% Of Drive Ahead Participants Took Up Employment Or Further Education 98 Children Worked With In 2009 4198 Keyworking sessions 92% Occupancy 1135 Service Users Worked With 40% Increase In Volunteer Hours 859 Visits To The Nurse In 2009 Belfast Office / 38 University Street Belfast, BT7 1FZ 0044 28 9020 2245 / T [email protected] / E www.depaulireland.org / W Dublin Office / 18 Nicholas Street Dublin 8 00353 1 453 7111 / T [email protected] / E www.depaulireland.org / W

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Annual report of activities in Depaul Ireland for 2009.

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Page 1: Depaul Ireland Annual Report 2009

ANNUALREPORT09

11 Children Born Into Services

86 Families Resettled In Permanent Accommodation

63% Of Drive Ahead Participants Took Up Employment Or Further Education

98Children Worked With In 2009

4198 Keyworking sessions

92% Occupancy

1135Service Users Worked With

40% Increase In Volunteer Hours

859Visits To The Nurse In 2009

Belfast Office /38 University StreetBelfast, BT7 1FZ 0044 28 9020 2245 / [email protected] / Ewww.depaulireland.org / W

Dublin Office /18 Nicholas Street Dublin 800353 1 453 7111 / [email protected] / Ewww.depaulireland.org / W

Page 2: Depaul Ireland Annual Report 2009

EVENTS

“Depaul started to build up my confidence and self esteem”

– Kevin, Castlehill

LIFE’S NO PICNIC ON THE STREET

We successfully held our second exhibition at Electric Picnic. This was well attended by the general public with very positive feedback. Service Users attended on the Friday evening and we had a small launch to celebrate. The event was a great success and was covered on RTE’s Nationwide.

INVESTORS IN PEOPLE

Depaul Ireland gained the Investors in People (IIP) Northern Ireland recognition with the Silver level award. The organisation is the first charity involved in the programme to be accorded with such a high accreditation on their very first assessment. The ceremony, held in Hillsborough Castle, was addressed by Sir Reg Empey, Minister for Employment and Learning.

CHRISTMAS

Depaul Ireland was a hub of activity over the Christmas Period. We launched our first ever Depaul Angels Campaign and First ever Home for Christmas event.

The ‘Depaul Angels’ campaign asked companies to be an angel and support Depaul Ireland services. We would like to thank our Depaul Angels and we hope to be able to build on this year on year and make it a regular event that grows in the conscience of the general public as well as corporate organisations.

Our ‘Home for Christmas’ event at the 12 Days of Christmas Market, in the IFSC, Dublin 1, consisted of children’s art workshops, live music and an arts exhibition created by Depaul Ireland Service Users. All of the artwork on display was a collaboration between professional artists and those living in our 3 city-centre hostels: Tus Nua, Back Lane and Sundial House.

STRATEGIC PLAN LAUNCH

The launch of our Strategic Plan 2009-2013 took place in Clifton House, Belfast on Monday 12th October in the presence of the President Mary Mc Aleese. The event was well attended by funders, supporters, staff, volunteers and Service Users. Many thanks to all who helped to make the event a success.

CHILDREN IN NEED

Following on from funding for BBC Children in Need for a Child Support Worker, Cloverhill and Mater Dei participated in a wonderful TV piece. This highlighted the importance of the work we are doing with families and in particular children, it was very moving. Current and past Service Users in Cloverhill and Mater Dei got an opportunity to attend the Children in Need concert in the Queens Hall Belfast.

COMMUNITY WORK

FAMILY SERVICES

COMMUNITY BEFRIENDING

The Community Befriending Programme was set up in 2006 for men who found it difficult to move out of homelessness due to lack of ‘move on’ accommodation, fear of moving into independent living and high support needs. In 2009 the programme assisted 38 participants with the help of 36 volunteers. The volunteers have carried out support visits and have had the pleasure of accompanying the men on social outings to the IFI and Lighthouse Cinema, the Gaiety Theatre, Electric Picnic workshops, Kilmainham Gaol, Harolds Cross Greyhound Stadium, Ireland V Poland international soccer game in Croke Park, Lyric FM coffee morning in the National Concert Hall and Cinema Nights.

BALLYMUN CASE MANAGEMENT TEAM BCMT was established in 2006 to specifically work with people in Ballymun. The team continues to do outreach work around the local area, where the primary issues are alcohol misuse and access to housing. In 2009 BCMT team worked with 150 people and received 68 new referrals, 15 people were assisted with move on options, primarily into private rented accommodation. A new development in 2009 has seen 5 Service Users engage in regular reflexology in the office and are benefiting hugely from this. The team also engage with families who are at risk of homelessness.

DRIVE AHEAD

Our Drive Ahead programme, offers disadvantaged young people, the opportunity to undertake a 10 week course supporting them to move towards further training, education or employment. In addition to the ‘soft’ outcomes, young people also complete the course with tangible results. In 2009 Life Coaching was successfully included as part of the personal/social development elements of the programme and 29 people graduated from the programme- that’s a 97% success rate!

“I never realised people could go out and have such a good time without drinking”

– Jack, Befriending

In 2009 84 families were referred to Cloverhill and Mater Dei. Families can be referred to the services for a variety of reasons including: overcrowding in their parents house, relationship breakdown, domestic violence, paramilitary intimidation, unemployment and addiction. While living in Depaul projects our families thrive and grow individually and as a family unit. Key to their experience, for many families, is the confidence building, encouragement and practical support they receive and the positive progress this creates.

In 2009 3 Mater Dei Service Users completed a course with the Prince’s Trust. For the course they adopted Mater Dei as their special project, which resulted in a complete renovation in the front garden, producing a more welcoming and child friendly space.

Sport was a big focus for Cloverhill in 2009 the residents’ football team captain finished third in the Belfast street league and is to take part in the all Ireland competition in Dublin in 2010. As well as being a great football team, they also spend time training the children of Cloverhill every Wednesday afternoon after school.

“I would recommend Tus Nua to anyone who wants to make a change in their life. I have really enjoyed things like painting with other women, volunteers and staff while I’ve been here, it is really relaxing.”

– Service User, Tus Nua

Northern Ireland

Income - Where the money is sourced

Supporting People Belfast Regeneration OfficeHousing Benefit/Core rentStart up incomeFundraisingOther

Expenditure - How the money is spent

Homeless Services Education/OutreachRegional costsVolunteersHR/services supportFundraisingProject Admin/IT/Audit

A full set of our audited accounts can be downloaded form the Depaul Ireland website / http://www.depaulireland.org

2009£

152765792076431510101704656635362

2143341

15079929680323635434334126844240834594

2039329

%

71%5%20%0%3%1%

100%

75%6%8%2%6%1%2%

100%

%

68%6%19%5%1%1%

100%

76%8%6%3%4%1%2%

100%

2008£

12835098337737403605036620844

1812132

1269819939441426044089498084839136900

1690636

2007£

87596981119248481597971154311136

1288045

972583108679708553929957745706131237

1287460

%

71%4%20%1%2%2%

100%

74%5%11%2%6%0%2%

100%

Income - Where the money is sourced

Homeless AgencyProbation servicesBallymun RegenerationCore rentFundraisingOther/SVPNI recharges

Republic of Ireland

2008€

4476022480000157815237202102487229436210805

5893767

486495819045713957098177126790327369

5747321

2009€

4782182470000175000337414190769213454275394

6444213

5109905185780141767103178159475531829

6231934

%

76%7%2%4%2%6%3%

100%

82%3%2%2%3%8%

100%

2007€

396347936000012554122841180451311041152807

5221730

4152048215179112203111712118670431543

5141355

%

76%8%2%4%2%4%4%

100%

85%3%2%2%2%6%

100%

%

75%7%3%5%3%3%4%

100%

82%3%2%2%3%8%

100%

Expenditure - How the money is spent

Homeless Services Outreach/BefriendingVolunteers - EVS/otherHR/services supportFundraising/CampaignsManagement/Admin/IT/Audit

FINANCES FUNDRAISINGINCOME AND EXPENDITURE

FINANCES FUNDRAISINGINCOME AND EXPENDITURE

Northern Ireland

Republic of Ireland2009 €

2009 £

Income - Where the money is sourced

1. Homeless Agency / €47821822. Probation services / €4700003. Ballymun Regeneration / €1750004. Core rent / €3374145. Fundraising / €1907696. Other/SVP / €2134547. NI recharges / €275394

Expenditure - How the money is spent

1. Homeless Services / €51099052. Outreach/Befriending / €1857803. Volunteers - EVS/other / €1417674. HR/services support / €1031785. Fundraising/Campaigns / €1594756. Management/Admin/IT/Audit/Governance / €531829

Income - Where the money is sourced

1. Supporting People / £15276572. Belfast Regeneration Office / £920763. Housing Benefit/Core rent / £4315104. Start up income / £101705. Fundraising / £465666. Other / £35362

Expenditure - How the money is spent

1. Homeless Services / £15079922. Education/Outreach / £968033. Regional costs / £2363544. Volunteers / £343345. HR/services support / £1268446. Fundraising / £24087. Project Admin/IT/Audit / £34594

1. 75%

2. 7%

3. 3%

4. 5%5. 3%

6. 3%

7. 4% 100%

1. 82%

2. 3%

3. 2%

4. 2%5. 3%

6. 8% 100%

1. 74%

2. 5%

3. 11%4. 2%

6. 0%5. 6%

7. 2% 100%

1. 71%

2. 4%

3. 20%4. 1% 5. 2%

6. 2% 100%

CHAIR/CEO STATEMENT

The name change also represents the growth and development that has taken place in Depaul across the island. We have expanded from a small Dublin based charity to become a significant leader in the Republic of Ireland and Northern Ireland in addressing homelessness. In less than 8 years in operation we have grown to deliver 303 bed spaces per night, work in 12 different locations, employ over 200 people and are supported by more than 165 volunteers.

We would like to take this opportunity to thank our statutory funders on both sides of the border; the Health Service Executive, Dublin City Council, The Probation Service and the Homeless Agency in Dublin and the Northern Ireland Housing Executive and Belfast Regeneration Office in Northern Ireland. In addition we would especially like to thank the Society of St Vincent de Paul for their ongoing support and collaboration with us.

Looking to the future we know there are great challenges lying ahead in this recessionary period. There is likely to be increased demand for services and we will be challenged further by cuts in statutory income. In this climate it is imperative for us to raise our profile and encourage others to support our work further as we continue to strive to alleviate the impact of homelessness on the lives of many of the most vulnerable in our society. We hope with the launch of our new website in 2010 that more and more people will learn about us and be encouraged to click that donate button and support our valuable work! On behalf of the Board and the Senior Management Team we would like to thank all our dedicated and committed staff and volunteers for their contribution to improving the lives of our Service Users.

Kerry Anthony / Herbie Graham

2009 was a significant year for Depaul Ireland involving the development of existing services and the creation of new services. We also launched our new 5 year Strategic Plan entitled ‘Why Not?’ 2009 – 2013

Our Aungier Street project, initially started as a temporary measure 7 years ago, moved to more suitable premises on James Street and adopted Orchid House as its new name.

Our bed spaces increased by 23 per night with the opening of an emergency service in Dungannon, Co. Tyrone in June. To date, they have had full occupancy and already resettled 14 people in permanent housing. We are delighted that we could respond to the need for this service and move our work beyond Belfast.

We engaged in a lengthy and inclusive consultation process with all staff and Service Users to develop our Strategic Plan, ‘Why Not?’ The plan encapsulates for us the approach needed when resources are limited and challenges are great. It holds us to be relevant, flexible, needs responsive, innovative and to continue asking ‘Why Not?’

Depaul Ireland is part of a group of charities working to address homelessness throughout the world, and to reflect this in 2009 the group rebranded to be known as Depaul International . As such we changed our name from Depaul Trust to Depaul Ireland.

EMERGENCY SERVICES

In 2009 we had a number of new developments

• After successfully moving from Aungier Street to James Street, Orchid House began setting up a separate night team. This has been very successful, freeing up time for full time staff to focus on key working, Holistic Needs Assessments and generally assisting with appointments for the Service Users.

• A Needle Exchange/Health Promotion and Harm Reduction Clinic was developed by Clancy Night Shelter. They now have 3 full time staff trained to run these Clinics.

• Service Users in Stella Maris completed numeracy and literacy classes throughout the year, 4 Service Users where successfully resettled with floating support from the Eastern Drug and Alcohol Team and follow up support from Stella Maris staff. Service Users were involved in the fundraising effort and ran a coffee morning and a clothing appeal for Depaul night shelter in Bratislava, Slovakia

In 2009 in our emergency services our committed and professional staff worked with people offering them support through one to one key working, medical care, healthy meals, access to move on and support in addressing their substance misuse issues. Our emergency services for single people and couples include Orchid House, Clancy Night Shelter and Back Lane (a collaboration with the Society of St Vincent de Paul) in Dublin and Stella Maris in Belfast.

Castlehill is the newest edition to Depaul’s emergency services in Northern Ireland. This purpose built accommodation project opened in Dungannon in June 2009. The project has 22 self contained apartments with a bedroom, living/dining area, bathroom and kitchen. All Service Users have access to communal areas and around the clock staff support. The project is open to men and women aged 18+ who are homeless in the area. Many of the Service Users experience challenging addictions, mental health problems and poverty.

“Having my own key to the house means a lot”

– Paddy, Sundial

SPECIALIST SERVICES

VOLUNTEERS

Volunteers add to the opportunities that we can offer our Service Users. The support they give is invaluable, providing practical help to Service Users as well as a listening ear. Thanks so much to all 183 volunteers who assisted the projects in 2009 and gave 34,796 hours of volunteering to Depaul.

For the second year in a row Depaul Ireland volunteers were involved in the Life’s No Picnic on the Streets exhibition in September and helped out at the first Home for Christmas event in December. 2009 also saw 2 student placements in Stella Maris, who completed some work on diet, healthy eating and personal hygiene.

THANKS TO Bewleys Foundation / Hilden Brewing Company / Wine Inns Limited / Advanced Wax Clinic / McCormicks Fresh Fruit / SAS / Bombardier / ESB Electric Aid / Diageo / Children in Need / People In Need / Loreto Foundation Fund / Dublin Bus Community Fund / Adamswood Investment Ltd / Anglo Irish Bank / Baker Security and Networks / Bank of Scotland / Goldman Sachs / Pod / Douglas Joinery / Berry’s Sandwich / Bayer Healthcare / View Investments / Funeral Services / Hibernian Aviva / SISK / Accenture / First Music Contact / Ogilvy / Tower Records / Premier Foods Ireland / East Coast Inshore Fishin Co Ltd / Queen of Tarts / Paddy Power Bookmaker / Fyffes / OSG / BHP Insurance / Movie House Cinemas / The Front Lounge / Tesco Ireland / B.P. Multipage Ltd / Clinical Collections / Carroll Meats / Henderson Group / Tughans / Paybymobile Ltd / Nolan & Associates / Allianz / Dublin City Council / A & L Goodbody / All Hallows Community College / Duke Special / Snow Patrol and to all other individuals have supported our work throughout the year

SUNDIAL HOUSE

The first of it kind in Ireland, Sundial House was opened in September 2008 and celebrated its first birthday in 2009. The long term housing project at James Street provides low threshold housing for people who have experienced extended periods of street homelessness and have alcohol misuse issues.

Since opening, the project has developed a programme of Service Users activities, including weekly meetings, gardening, art, and music.In addition care plans were developed between the service user and Key Worker, which was monitored and reviewed on a regular basis.

The project provided a home to 44 people during 2009.

HEALTH INITIATIVE

Throughout Depaul Ireland’s projects in Dublin, Service Users have regular access to a peripatetic nurse through our Health Initiative. This team consists of a Clinical Nurse Manager (peripatetic, leading the team), a General Nurse (Sundial House) and a Mental Health Worker (Back Lane). In 2009 the team successfully administered 102 H (1N1) Influenza vaccinations to residents across Dublin projects. There were also 28 staff vaccinations between Clancy, Orchid, Sundial, Backlane and Central offices staff.

TUS NUA

Tus Nua (a collaboration with the Society of St Vincent de Paul) is the only service of its kind in Ireland, providing interim support for women leaving the Dochas prison before moving into their own independent accommodation.

Tus Nua worked with 17 women in 2009, increasing the occupancy levels by 6% to 90% - the highest level of occupancy since Tus Nua opened on the 18th of February 2003. Service Users participated in the Life’s No Picnic on the Streets art exhibition, at the Electric Picnic Music Festival in County Laois, as well as the Home for Christmas Campaign in the CHQ building in Dublin in December.

Belfast Office /38 University StreetBelfast, BT7 1FZ 0044 28 9020 2245 / [email protected] / Ewww.depaulireland.org / W

Dublin Office /18 Nicholas Street Dublin 800353 1 453 7111 / [email protected] / Ewww.depaulireland.org / W