Terminal 1, Departures / Abflug

TO GATES B

12 12

AIRPORT CITY MALLSUBWAY

TERMINAL 2VIA SKYLINE

GATES B41 – 43

GATES B30 – 33

GATES B24 – 28

GATES C2 – 20

GATES

B20

– 23

GATES

A11

– 25

GATES A50 – 69

„Puro Gusto“Italian Coffee Bar

Smoking Lounge

GAT

ES B

2 –

9

GATESB2 – 9

GATES B14 – 17B1

GATES B19 B10 – 13

GATE C1

GATESA1 – 5

„Kuffler & Bucher“Restaurant

Upper Level: Bars & Restaurants with Airfield View

345678

Lounge

Lounge

ADEPARTURES

BDEPARTURES

GATES

B60 – 6

3

C B A

CDEPARTURES

GATES B54 – 59

GATES B44 – 48

CHECK-IN

GATESA6–10

TUNNEL TO DEPARTURE GATES A, Z

GATES A26 – 42

Leisure Zone

Open Air Deck

Electr

onics

Fine F

ood

Play A

rea

Bags

&

Acces

sorie

s

Curre

ncy

Exch

ange

Bags & Accessoires

Smok

ing

Loun

ge

Smok

ing

Loun

ge

Smoking Lounge Smoking Lounge

Smok

ing

Loun

ge

Jew

elle

ry

& G

ifts

Fashion, Bags & Accessories

„Goethe Bar“Bar & Restaurant

Sunglasses & Accessories

Fashion, Shoes & Accessories

Kids

Con

cep

tH

air

Dre

sser

Fashion & Accessories

Outdoor Fashion & Accessories

Fashion & Accessories

Luggage &Accessories

Shirts, Blouses & Accessories

Fash

ion &

Acces

sorie

s

Fash

ion,

Shoe

s &

Acces

sorie

s

Fashion, Shoes & Accessories

Bags & Accessories

Men's Fashion & Accessories

Shoes Sunglasses & Accessories Outlet

Socks, Tights & Accessories

Men's Fashion & Accessories

Luggage, Gifts & Accessories

Tax Free Refunds

Sung

lasse

s &

Acces

sorie

s

Shirt

s &

Acces

sorie

s

Fash

ion, T

ights

& Acc

esso

ries

Duty F

ree

Duty Free

Duty F

ree

Duty F

ree

Bags

& A

cces

sorie

s

„Goo

dman

&Filipp

o“

Resta

uran

t, Sn

acks

„Itali

ssim

o“

Italia

n Cof

fee B

ar

„Her

rman

n's“

Snac

k Bar

„Per

fect D

ay“

Cof

fee B

ar

“Hausbar“ Bar

„Hau

sman

n's“

Resta

uran

t

„Mondo Bianco“

Snack Bar

ConveniencePress / Books

„Coa

“

Asian

Food

„Meyer Deli

Coffee Kitchen"

Fine Food Bar

„Heberer“

German

Bakery

„Perfect Day“Coffee, Snacks

„Puro Gusto“Italian Coffee Bar

Leisure Zone Convenience

Convenience Duty Free

Shoes & Accessories

„Mey

er D

eli

Coffee

Kitc

hen“

Fine F

ood

Bar

„Scoom“ Snack Bar

„Lucalino“Italian

Restaurant

„Yuna“Asian

Restaurant

Press / Books

FACC Frankfurt Airport Conference Center

Trains

Electronics

Pres

s / Bo

oks

Pres

s / Bo

oks

Lugg

age,

Bags

& A

cces

sorie

s Luggage & Accessoires

Men

's Fa

shion

& Acc

esso

ries

Shoe

sBa

gs &

A

cces

sorie

sLuggage, Gifts & Accessories

Currency Exchange/Tax Free Refunds

Tax

Free

Re

fund

sTa

x Fr

ee

Refu

nds

Tax

Free

Re

fund

s

Export Certification

Cur

renc

y Ex

chan

ge

Currency

Exchange

Tax Free Refunds

„Tangente“Bar

Optician & Sunglasses Bags & Accessories Beauty & Accessories

Books / Press Kitchen & Living„Käfer's“German Restaurant

„Bistrot Airport Frankfurt“Italian Bar & Restaurant

Fash

ion

&

Acc

esso

ries

Fash

ion

&

Acc

esso

ries

Accessories& Watches

Souv

enirs

„Meyer Deli Coffee Kitchen“Fine Food Bar

„Scoom“Snack Bar

„Meyer Deli Coffee Kitchen“Fine Food Bar

Pharmacy

Con

veni

ence

Elec

tron

ics

Elec

tron

ics

& T

oys

„Cof

fee

Fello

ws“

Cof

fee

Bar

Book

s /

Pres

s

Electr

onics

Electr

onics

Souv

enirs

Luggage &Accessories

Airport Sightseeing

Tours &Airport Shop

„Mini-Bar“Snack Bar

Pres

s / Bo

oks

Well

ness

Leisu

re

Zone

Jewellery, Bags & Accessories

Jewellery & Watches

„NAT

URAL“

Snac

ks

Jewell

ery &

Wat

ches

Magic Toys

Jew

elle

ry &

Wat

ches

Bags & Accessories

Fashion, Bags & Accessories

Fashion, Bags & Accessories

Convenience

Smoking

Lounge

Movie

World

Currency

Exchange /

Tax Free Refunds

„Deli Bros“

Fine Food

Restaurant

Press, Books, Media

Electronics

Press / Books

Press / Books

Convenience

Export

Certification

Tax Free

Refunds

Currency Exchange

Duty Free

Duty Free

Duty FreeDuty Free

Bags & Accessories

„Mishba“Snack Bar

Fine Food

Entertainment Gate

Leisure Zone

Leisure Zone Leisure Zone

Fashion & Accessories

Bags & Accessories

Fash

ion,

Tig

hts

& A

cces

sorie

s

Convenience„Cosi Asiate“Asian Restaurant

Upper Level

Bags & Accessories Jewellery & Gifts

Souvenirs

Jewellery &

Watches

MAGICTOYS

Play AreaLeisure Zone

Leisure Zone

Gaming World

Movie World

Kitchen & Living

LOST & FOUND

Smok

ing

Loun

ge

My C

loud

Trans

it Hot

el

„Cof

fee Fe

llows“

Coffee

Bar

Souv

enirs

Electr

onics

Conve

nienc

e

Play A

rea

Tax F

ree R

efund

s

Duty F

ree

Smok

ing

Loun

ge

Quiet

Room

Duty Free

Fash

ion &

Acces

sorie

s

Bags

, Lug

gage

& Acc

esso

ries

Bags

, Sho

es

& Acc

esso

ries

Electr

onics

Kitchen

& Living

Books

Tax Free

Refunds

Phar

mac

y

Fashion, Bags

& Accessories

Fashion, Bags

& Accessories

Duty F

ree

Pres

s / Bo

oks Fine Food

Jewellery& Watches „L

ucull

us“

Italia

n Re

staur

ant

„The Bar“Bar

Lounge

Bags & Accessories

„Heberer“

German

Bakery

Jewellery & Gifts

„Anton & Anni“Snack Bar

SouvenirsGifts & ElectronicsBags & AccessoriesPlay Area

Gaming WorldSmoking Lounge Smoking Lounge

Wellness Convenience Duty FreeMovie World

Tax Free Refunds

Export

Certification

Leisure Zone

ZDEPARTURES

GATES Z50 – 69

GATES

Z11

– 25

TO GATES

Z50 – 69

Leisure Zone

LOST & FOUND

Smok

ing

Loun

ge

My C

loud

Trans

it Hot

el

„Cof

fee Fe

llows“

Coffee

Bar

Souv

enirs

Electr

onics

Conve

nienc

e

Play A

rea

Tax F

ree R

efund

s

Duty F

ree

Smok

ing

Loun

ge

Quiet

Room

Duty Free

Fash

ion &

Acces

sorie

s

Bags

, Lug

gage

& Acc

esso

ries

Bags

, Sho

es

& Acc

esso

ries

Electr

onics

Kitchen

& Living

Books

Tax Free

Refunds

Phar

mac

y

Fashion, Bags

& Accessories

Fashion, Bags

& Accessories

Duty F

ree

Pres

s / Bo

oks Fine Food

Jewellery& Watches „L

ucull

us“

Italia

n Re

staur

ant

„The Bar“Bar

Lounge

Bags & Accessories

„Heberer“

German

Bakery

Jewellery & Gifts

„Anton & Anni“Snack Bar

SouvenirsGifts & ElectronicsBags & AccessoriesPlay Area

Gaming WorldSmoking Lounge Smoking Lounge

Wellness Convenience Duty FreeMovie World

Tax Free Refunds

Export

Certification

Leisure Zone

ZDEPARTURES

GATES Z50 – 69

GATES

Z11

– 25

TO GATES

Z50 – 69

Leisure Zone

Departures Z Upper Level

Departures Z Upper Level

Last updated: July 2019

Last updated: July 2019

CAR RENTAL CENTER

Factory Outlet Bags & Accessories

Dry cleaning,Locksmith,Shoemaker

Airport employees only

Phones SupermarketTax Free Refunds

„Scoom“ Snack Bar Books / Press

Beachwear, Lingerie & Sleepwear

„Thong Thai“Asian Food Sausage Restaurant Car Rental Car Rental

Lost & Found

Car Rental

Car Rental

Car Rental

Fashion & Accessories Elektronic

„Wiener Feinbäcker“German Bakery

Travel Center

Info Point „Ciao Italia“Italian Food

C C B A

STREETLEVEL

SUBWAY STREETLEVEL

SUBWAY ARRIVALSBus / Long Distance Trains

SUBWAY

„Backwerk“Bakery

CurrencyExchange

Welcome Center

Currency Exchange

Phone Shop & Post Office

„Ciao Italia“Italian Food

Flower Shop

„Asia“Asian

Restaurant

„Spizzico“Italian

Snack Bar

Meeting Point

Press / Books Press / BooksCar

Rental „Kamps“

German BakeryATMCurrencyExchange

Tax Free Refunds Convenience

Diamond Lounge

„Kimbo“ Italian

Coffee Bar

„Tasty Donuts“ Coffee Bar

Luggage Storage

LONG-DISTANCE TRAINS

12 3457 68

AIRPORT CITY MALLSUBWAY

ABBBCAIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLSUBWAY

Street Level

C BAGGAGE CLAIM B BAGGAGE CLAIM B BAGGAGE CLAIM A BAGGAGE CLAIM

Terminal 1, Arrivals / Ankunft, Airport City Mall

TERMINAL 1ARRIVALS /ANKUNFT

AIRPORT CITY MALL

1. What you need for a tax refund

·Getataxexemptionformfromtheshop.·Fillitoutcompletely

(usingtheLatinalphabet).

4. Get the refund

·Gotoarefundcounter.·Presentthecompletedandstamped

taxexemptionforms.·Getacashrefund(asmallprocessing

feeisalreadydeducted).

You also have purchases in your carry-on bags? 

Then go through the security check and follow steps 3 and 4.

2. Merchandise in checked luggage ·InformtheCheck-Instaffof

yourairlineaboutanymerchandiseandVATrefunds.

·Theywillseparatelytagyourbagsandreturnthemtoyouforpresentationatthecustomsoffice.

Nobagtag–notaxrefund

3. Get a customs stamp

· Gotothecustomsofficeandallowenoughtimefortheformalities.

·Presentyourpurchaseditems,yourpassport,thereceiptsandthecompletedforms.

·Thecustomsofficerwillstampyourvoucherandhaveyourluggagetransferredtoabeltwithinthecustomsarea.

Get your tax back!Tax Refund = Price Benefits for visitors who live outside the EU.

AllmerchandisesoldinEuropeissubjecttoaso-calledvalue-addedtax(VAT).InGermany:7%and19%.IfyouvisittheEuropeanUnion(EU)butliveelsewhere,youcangetarefundonanyVATspentwhenleaving.Thisexclusivelyentitlesyoutosave money!

Our advice: Make VAT-free purchases at Frankfurt Airport!

YoucangetinformationandassistanceformakingVAT-freepurchasesatanyshopatFrankfurtAirport.

Remember: in all Duty Free Shops, VAT is already  deducted from the prices.

You can obtain VAT refunds from the following tax refund providers at Frankfurt Airport:

Shop

Check-In Tax Refund Counter

Customs office Security Check