dep391 early experiences in windows server 2003 deployments in the small and medium business space...

DEP391

Early Experiences in Windows Server 2003 Deployments in the Small and Medium Business Space

Peter SchenkProgram ManagerWindows Server JDP TeamMicrosoft Corporation

Agenda

Overview of SMB program

What we found

Customer drilldown

Benefits of Windows Server 2003

Virtual business card

Why Focus on SMB?

SMB customers account for nearly 60% of server revenues

~50 Million SMB entities worldwideThe majority of NT 4.0 Servers are in SMB

Learn more about this customer segmentHow do they use our products and technology on a daily basis?What are their “pain points”?What benefits come from MS products?

Partner readiness

SMB Deployment Initiative

Purpose:Validate Windows Server 2003 scenarios in SMB market space

Bring Microsoft developers onsite relevant to the scenario for better understanding

Use customer feedback in future server releases

Targeted Customers:12 SMBs in the greater Seattle area

Upgrade from Windows NT 4.0 Server

Started using RC1/RC2

Win2K upgrades will be secondary

SMB Deployment Initiative

Early partner readiness in a “controlled environment”

Document upgrade process and drive resulting “issues” internally

Better customer experience

Deliver post-mortems in the form of Release Notes, KBs, Help file, etc.

Improve customer perception of Microsoft

Validate need for structured program (“mini JDP”) for SMB space

Provide PR, Case Study, and marketing opportunities when appropriate

Microsoft’s Plan for SMB“Start with us. Grow with Us.”

Level ILevel I Level IILevel II Level IIILevel III Level IVLevel IV

SBS as First and SBS as First and Essential ServerEssential Server

Realize the Realize the Power of Server Power of Server Technology for Technology for Your Emerging Your Emerging BusinessBusiness

SBS + Windows SBS + Windows Server 2003Server 2003

Grow Your Grow Your Windows Network Windows Network to Meet Expanding to Meet Expanding Business NeedsBusiness Needs

Peer-to-PeerPeer-to-Peer

Extend PC Value Extend PC Value for Your Businessfor Your Business

Multi-ServerMulti-ServerSpecializationSpecialization

Integrate ServersIntegrate Serversfor Maximum for Maximum Performance Performance and Flexibilityand Flexibility

Formal IT

Ad Hoc ITExchange

SQL

Single Server NetworkSBS

Peer NetworkingOffice

MOM

SPS

HIS

CS

MISBTS

Sm

all B

usin

esses

Med

ium

Bu

sines

sesE

nterprise

Multi-Server N

etwork

50 PCs

500 PCs

SMB vs. EnterpriseDeployment Complexity

Small and Large Company

SMB Customers

Non standard hardware and software configurations

No staging or testing environment

May not be current on Service Packs

NT 4.0 very prevalent

Small or shrinking IT budgets

Focused on business not technology

What We Found

The Good, The Bad, and The Ugly

The Good…

75% of the installs went smoothly

WS2003 is secure by default

Customers surprised with perf gains

Server consolidation stories

Reduced network complexity

Partners up to speed on WS2003

Deployment times have been less than what we anticipated

Simplicity and new features (CYS/MYS)

The Bad…Old Hardware

System drive too small (>3GB)

Not enough RAM (256MB minimum)

BIOS not ACPI compliant resulting in bluescreen

Disable NIC teaming before deployment

Build Compaq/HP boxes with SmartStart 6.10

App compatibilityThird party application compatibility *

Microsoft applications compatibility *

Exchange 5.5 / 2000 cannot install on Windows Server 2003

* Alias created – [email protected]

mailto:[email protected]

The Bad … continued

Windows Services stateSome services that were running prior to an upgrade get disabled and/or turned off

Take inventory of services that are running

WS2003 offers many more features I was slightly disoriented when I sat at NT4 console

Customer felt the same way at the WS2003 console

Concerned about their NT4 certifications

Services Disabled by DefaultAlerter ASP.NET StateClipBookDistributed Link Tracking ServerFast User Switching CompatIMAPI CD-BurningCOM ServiceIndexing ServiceLicense LoggingMessengerNET Framework Support ServiceNetMeeting Remote Desktop Sharing

Network DDEPortable Media Serial NumberRemote Access Auto Connection ManagerSystem Event NotificationTask SchedulerTelnetTerminal Services Session DirectoryThemesUpload ManagerWireless Zero ConfigurationWeb ClientWindows Audio

The Ugly…

CDONTS.dllMail object deprecated from WS03

Silent killer – Mail from web sites not sent

Use CDOSYS.dll

Unpatched ServersPeople are timid to deploy patches or updates for fear of bringing down system

Servers are sitting ducks

Anonymous access breaks on domain controller upgrade

See Q300432

Run CHKDSK on sile servers before upgrade

Customer MatrixCustomer Scenario #

ServersDeployment Notes

School

District

Web – Internet, file&print NT4

2 15 hrs to complete, consolidated 2 servers

Church File & print, POP3, CYS, LOB. NT4

1 5 hrs to complete

Heating Oil Company Web – Internet, Proxy

Win2K

2 20 hrs to complete, consolidated 1 server

Small Bank Web – Intranet, AD

NT4

5 15 hrs – completed, consolidated 1 server, 1000 AD authentications

Tourist business Web – Intranet, AD, file & print, wireless

Win2K

5 30 hours to complete

Gaming Company File & print, LOB, WINS. Win2K

1 9 hrs - complete

LifeCenter NW Terminal Server

NT4

1 20 hrs – partially complete

K2 Sports, Inc. File & print, AD, CYS, Timewarp Win2K

9 40 hrs to complete, consolidated 3 servers

Manufacturing SBS 2nd Server – Terminal Server

1 5 hrs to complete

Environmental Terminal Server, NT4 5 15 hrs to complete

LifeCenter NW

ProfileOrgan Donor Procurement

Work with 190 hospitals in Western US

60 employees

5 remote offices – expanding to 10

1 server

LifeCenter NW …continued

Upgrade Scenario:NT4 Terminal Server Edition WS03 (TS)

In-place upgrade on old “white box” server

Remote offices TS in at 28.8kbps connections

Benefits of Upgrade:Network Printer Redirection (print locally)

Low Bandwidth Access to DataRemote users have better experience over 28.8

Transmits screen image of data rather than data itself

Per-user licensingLicense their roaming users rather than per device

Server consolidation

Crisper execution (no more “sneakernet”)

K2 Sports, Inc.

ProfileSporting goods conglomerate

175 employees at HQ

Small, remote offices “everywhere there’s a mountain”

Mixed NT4/W2K/Unix

9 servers

K2 Sports …continued

Upgrade ScenarioFile & Print W2K WS03

In-place upgrade

External 200GB drive array

Secondary intranet server

Benefits of UpgradeHigh availability and reliability

Weekly reboots abolished

Only one reboot since mid-Nov. (planned)*

Significant performance improvements

K2 Sports Looking Ahead

Planning to deploy AD

Server consolidation (retire old hardware)

Self-host their own Internet website on IIS6Cancel contract with hosting company (save $$$)

Self-host DNS

Upgrade remote offices and consider “centralized” TS strategy

Possible participation in Exchange Titanium RDP (goal is to be a 100% WS03 environment)

Office 11 Rapid Deployment Program

Fleischer’s Bagels

““Now, by offering a way to place Now, by offering a way to place and track orders over a Web site, we and track orders over a Web site, we can satisfy our current small and can satisfy our current small and medium-sized customers and reach medium-sized customers and reach new ones, too. This will enable us to new ones, too. This will enable us to expand our product offerings and expand our product offerings and the markets we serve.” […] Going the markets we serve.” […] Going through Terminal Services is so through Terminal Services is so fast, it’s like working directly at your fast, it’s like working directly at your office PC. Further, the VPN office PC. Further, the VPN capabilities of Windows Server 2003 capabilities of Windows Server 2003 are ... easy to set up and highly are ... easy to set up and highly cost-effective. Moreover, the overall cost-effective. Moreover, the overall cost of the VPN solution is a cost of the VPN solution is a fraction of what we would pay for a fraction of what we would pay for a leased line.”leased line.”– – Jody Fleischer Jody Fleischer Director of OperationsDirector of Operations

Technology impactTechnology impact

Improve stability of computing infrastructureImprove stability of computing infrastructure Simplify desktop administrationSimplify desktop administration Enable remote access for employeesEnable remote access for employees On-line ordering for customersOn-line ordering for customers Manage inventory real-time via wireless Pocket PCManage inventory real-time via wireless Pocket PC

ResultResult17% IRR17% IRR12 Month Payback 12 Month Payback

SolutionSolutionWindows Server 2003 Windows Server 2003 Windows Server NT 4.0 UpgradeWindows Server NT 4.0 UpgradeVisual Studio .NET 2003 Inventory Application Visual Studio .NET 2003 Inventory Application

Business goalsBusiness goals

Data security and system stabilityData security and system stability No more reboots compared to NT 4 with 2-3 No more reboots compared to NT 4 with 2-3

reboots per month. Saving up to $2,500 / monthreboots per month. Saving up to $2,500 / month Centralized and remote administrationCentralized and remote administration

Ability to manage servers and clients with Active Ability to manage servers and clients with Active Directory Users and Computers and Group Policy Directory Users and Computers and Group Policy Management Console. Savings $15,500 Management Console. Savings $15,500

Instantly access and update the freezer inventory with Instantly access and update the freezer inventory with a Pocket PCa Pocket PC Saving time, reducing errors, and providing Saving time, reducing errors, and providing

managers with real-time order statusmanagers with real-time order status Expand Markets by allowing customers to order via Expand Markets by allowing customers to order via

secure web sitesecure web site

ExtraDev Inc.Fleischer’s Bagels

““The simplicity of the Windows The simplicity of the Windows Server 2003–based approach means Server 2003–based approach means that many deployment tasks can be that many deployment tasks can be handled by a junior-level engineer, handled by a junior-level engineer, enabling us to complete the job for enabling us to complete the job for roughly one-tenth of what it used to roughly one-tenth of what it used to cost us.” cost us.”

Tim TruebloodTim TruebloodCofounder and PresidentCofounder and PresidentExtraDev Inc.ExtraDev Inc.

““Now administrators can quickly Now administrators can quickly determine what desktop software determine what desktop software can be installed, limit Internet can be installed, limit Internet capabilities, and restrict Web site capabilities, and restrict Web site access. Windows Server 2003 is the access. Windows Server 2003 is the most ready-to-implement of any most ready-to-implement of any operating system that Microsoft has operating system that Microsoft has come out with to date.”come out with to date.”

Greg NesbittGreg NesbittCofounder and Vice-PresidentCofounder and Vice-PresidentExtraDev Inc.ExtraDev Inc.




Service more customers with less resourcesService more customers with less resources Migrate the large base of NT 4.0 Servers to Windows Migrate the large base of NT 4.0 Servers to Windows

Server 2003 and Active DirectoryServer 2003 and Active Directory Develop and apply advanced scripting for desktop Develop and apply advanced scripting for desktop

managementmanagement Focus more on customer business needs and less on Focus more on customer business needs and less on

simple technology issuessimple technology issues Add value by using time saved in deployment writing Add value by using time saved in deployment writing

new business applications with Visual Studio .NET new business applications with Visual Studio .NET Grow profits by spending less time trouble shooting Grow profits by spending less time trouble shooting

problems with the operating systemproblems with the operating system Manage more systems remotely Manage more systems remotely

Windows Server 2003 enhances our hosting abilitiesWindows Server 2003 enhances our hosting abilities Improves the performance of our custom applicationsImproves the performance of our custom applications Provides more tools & features to solve customer issuesProvides more tools & features to solve customer issues

5 New Features

Internet Information Services 6.0

Completely re-architected from IIS 5 to provide greater reliability and performance. Optimized to take advantage of .NET framework applications.

Shadow CopyAllows end users to immediately recover accidentally changed or deleted files or folders on network shares without requiring system administrator intervention.

Active Directory

(AD) refinements

GPMC, Cross-Forest Trusts, Domain Rename, and new AD deployment options allow for easier rollout and faster adaptation to changing business needs.

New management

options

New command-line, improved WMI, headless, TS, and remote management options allow administrators greater flexibility in day-to-day operations.

Knowledge Worker enhancements

Improved Terminal Services provides richer user experience.

Windows Server 2003Key Messages

#1 performing server OS

8 times more reliable than NT 4.0

60% less attack surface area

Build apps in ½ the time, 2x the perf

Increase IT efficiency 30%

Scale and simplicity

Highest quality Windows Server ever

RoadmapTodayToday 20032003 And Beyond…And Beyond…

• Intelligent, Self-Intelligent, Self-Managing OS and Managing OS and ServicesServices

• VirtualizationVirtualization

• Trustworthy Trustworthy ComputingComputing

• FederationFederation

““Follow-on Feature Releases”Follow-on Feature Releases”

• Group Policy Management Group Policy Management Console – Console – Available nowAvailable now

2H 20032H 2003• Automated Deployment Services Automated Deployment Services • Active Directory Application Active Directory Application

Mode Mode • Windows SharePoint ServicesWindows SharePoint Services• Microsoft Metadirectory ServicesMicrosoft Metadirectory Services• Windows Rights Management Windows Rights Management

ServicesServices• Real Time Communications Real Time Communications

ServicesServices• Exchange Server 2003Exchange Server 2003• Windows Small Business Server Windows Small Business Server

20032003

RecommendationsGet product experience Install WS2003 on a test machine to familiarize yourself with the technology

Consider Virtual PC technologyConsider Hosted Experience

Download the WS2003 Guided TourCheck out Project Guides

http://www.microsoft.com/partners Send your designs and lessons learned in for validation

NewsgroupsMicrosoft.public.windows.server.migration

[email protected]


Contact Info for Peter Schenk

[email protected]

425.705.7501 – office

206.465.0961 – cell


Fleischer’s Bagels

““Now, by offering a way to place Now, by offering a way to place and track orders over a Web site, we and track orders over a Web site, we can satisfy our current small and can satisfy our current small and medium-sized customers and reach medium-sized customers and reach new ones, too. This will enable us to new ones, too. This will enable us to expand our product offerings and expand our product offerings and the markets we serve.” […] Going the markets we serve.” […] Going through Terminal Services is so through Terminal Services is so fast, it’s like working directly at your fast, it’s like working directly at your office PC. Further, the VPN office PC. Further, the VPN capabilities of Windows Server 2003 capabilities of Windows Server 2003 are ... easy to set up and highly are ... easy to set up and highly cost-effective. Moreover, the overall cost-effective. Moreover, the overall cost of the VPN solution is a cost of the VPN solution is a fraction of what we would pay for a fraction of what we would pay for a leased line.”leased line.”– – Jody Fleischer Jody Fleischer Director of OperationsDirector of Operations


Improve stability of computing infrastructureImprove stability of computing infrastructure Simplify desktop administrationSimplify desktop administration Enable remote access for employeesEnable remote access for employees On-line ordering for customersOn-line ordering for customers Manage inventory real-time via wireless Pocket PCManage inventory real-time via wireless Pocket PC




Data security and system stabilityData security and system stability No more reboots compared to NT 4 with 2-3 No more reboots compared to NT 4 with 2-3

reboots per month. Saving up to $2,500 / monthreboots per month. Saving up to $2,500 / month Centralized and remote administrationCentralized and remote administration

Ability to manage servers and clients with Active Ability to manage servers and clients with Active Directory Users and Computers and Group Policy Directory Users and Computers and Group Policy Management Console. Savings $15,500 Management Console. Savings $15,500

Instantly access and update the freezer inventory with Instantly access and update the freezer inventory with a Pocket PCa Pocket PC Saving time, reducing errors, and providing Saving time, reducing errors, and providing

managers with real-time order statusmanagers with real-time order status Expand Markets by allowing customers to order via Expand Markets by allowing customers to order via

secure web sitesecure web site

Barker Implement

““We expect that Windows Server We expect that Windows Server 2003 will save us more than $60,000 2003 will save us more than $60,000 annually, possibly as much as annually, possibly as much as $125,000, because of better $125,000, because of better performance, greater system performance, greater system reliability, and increased employee reliability, and increased employee productivity.” […] “With Windows productivity.” […] “With Windows Server 2003 Terminal Server, we Server 2003 Terminal Server, we can now print locally and map our can now print locally and map our remote drives locally, and the remote drives locally, and the performance is just incredible.” performance is just incredible.”

Todd BarkerTodd BarkerPresidentPresidentBarker ImplementBarker Implement


Remote Server ManagementRemote Server Management Reduce Total Cost of OwnershipReduce Total Cost of Ownership Improved customer serviceImproved customer service

Expected ResultsExpected Results$60,000 Savings in first year$60,000 Savings in first year3 Month Estimated Payback3 Month Estimated PaybackROI as high as 10:1 ROI as high as 10:1 SolutionSolution

Windows Server 2003 Windows Server 2003 Windows Server NT 4.0 Upgrade Windows Server NT 4.0 Upgrade


Remote Server Administration/StabilityRemote Server Administration/Stability Immediately manage server from any of three locations Immediately manage server from any of three locations Confident to expand business from current three locationsConfident to expand business from current three locations Less downtime from planned and unplanned reboots – from Less downtime from planned and unplanned reboots – from

weekly to none in 6 weeks on 3 servers after installweekly to none in 6 weeks on 3 servers after install Impact: $37,500Impact: $37,500

Reduce Total Cost of OwnershipReduce Total Cost of Ownership Quick recovery of files with shadow copy from hours to Quick recovery of files with shadow copy from hours to

minutesminutes Lock down desktop – increase productivity 2.5%Lock down desktop – increase productivity 2.5% IT expense savings $17,500IT expense savings $17,500

Improved Customer ServiceImproved Customer Service Remote access to LOB application real time from home – Remote access to LOB application real time from home –

immediate customer service rather than hours laterimmediate customer service rather than hours later Impact: $5,000Impact: $5,000

Troy Gastroenterology

““Windows Server 2003 simplifies Windows Server 2003 simplifies our day-to-day system our day-to-day system management, runs our office management, runs our office management application faster, management application faster, improves internal communication, improves internal communication, and provides the security that helps and provides the security that helps us comply with HIPAA regulations. us comply with HIPAA regulations. But most important, it enables our But most important, it enables our physicians and staff to provide physicians and staff to provide better patient care.”[…] Windows better patient care.”[…] Windows Server 2003 is helping us eliminate Server 2003 is helping us eliminate paper, paper is easy to leave paper, paper is easy to leave around, misfile or misplace. around, misfile or misplace. Paperless, electronic medical Paperless, electronic medical records will help us ensure that records will help us ensure that there is nothing written that can be there is nothing written that can be seen by anyone who isn’t seen by anyone who isn’t approved.”approved.” Connie PlumleyConnie PlumleyI.T. ManagerI.T. ManagerCenter for Digestive HealthCenter for Digestive Health


Reliable remote access for physiciansReliable remote access for physicians Simplified IT ManagementSimplified IT Management Increase Volume of Patient appointmentsIncrease Volume of Patient appointments

ResultResult4 Month Payback 4 Month Payback Projecting $3,000 per day Projecting $3,000 per day revenue growthrevenue growth

SolutionSolutionWindows Server 2003 Windows Server 2003


Improved Terminal ServicesImproved Terminal Services Physicians able to perform more administrative functions Physicians able to perform more administrative functions

remotely – increasing daily patient appointment volume remotely – increasing daily patient appointment volume (from 24 per day to a projected 32 per day)(from 24 per day to a projected 32 per day)

On-call physicians have quick remote access to critical On-call physicians have quick remote access to critical

patient informationpatient information Remote Desktop AdministrationRemote Desktop Administration

Simplified management for remote locations. I.T. Manager Simplified management for remote locations. I.T. Manager saves many hours per month by not having to drive to saves many hours per month by not having to drive to remote locations to provide System Administration remote locations to provide System Administration functions. functions.

Software Update ServicesSoftware Update Services Critical updates that were manually performed on a Critical updates that were manually performed on a

sporadic basis are now handled with a quick, reliable sporadic basis are now handled with a quick, reliable deployment with SUS. Coupled with RDA, I.T. Manager deployment with SUS. Coupled with RDA, I.T. Manager saves 3-5 hours per month performing updates. saves 3-5 hours per month performing updates.

SharePoint ServicesSharePoint Services Employees and Physicians increase productivity with on-Employees and Physicians increase productivity with on-

line collaboration of documentsline collaboration of documents. No longer relying on . No longer relying on voice-mail, or ‘sticky-notes’ for communications.voice-mail, or ‘sticky-notes’ for communications.

Jawood Management Associates

““Jawood may be a small company, Jawood may be a small company, but we’re forward thinking when it but we’re forward thinking when it comes to using technology to make comes to using technology to make our employees more productive. our employees more productive. The tools and features in Windows The tools and features in Windows Server 2003 help us simplify server Server 2003 help us simplify server management and make the most of management and make the most of our resources.” […] “We needed a our resources.” […] “We needed a solution that would provide more solution that would provide more reliable and flexible remote access reliable and flexible remote access for our employees, and simplify for our employees, and simplify network administration for me.” network administration for me.”

John HeckJohn HeckManager of Information ServicesManager of Information ServicesJawood Management AssociatesJawood Management Associates


Expand the business without increasing costsExpand the business without increasing costs Simplified IT ManagementSimplified IT Management Reduce IT administration costs and timeReduce IT administration costs and time

ResultResultROI of $30,000 annROI of $30,000 ann2 Month Payback 2 Month Payback

SolutionSolutionWindows Server 2003 Windows Server 2003 Windows Server 2000 Upgrade Windows Server 2000 Upgrade


Improved Terminal ServicesImproved Terminal Services Local disk drive access streamlines application support. Local disk drive access streamlines application support.

John Heck recoups 2-3 hours per week by not having to John Heck recoups 2-3 hours per week by not having to

route application changes through personal ISP.route application changes through personal ISP. Routine support issues easily managedRoutine support issues easily managed

Shadow Copy & RestoreShadow Copy & Restore Reduction in administration time – end users can restore Reduction in administration time – end users can restore

easily (eliminates approximately 5-10 requests per month)easily (eliminates approximately 5-10 requests per month)

SharePoint Services SharePoint Services Empowerment of idea sharing among employees and Empowerment of idea sharing among employees and

contractors in work-flow based websites. I.T. Service contractors in work-flow based websites. I.T. Service request tracking performed with WSS 2.0 – projecting request tracking performed with WSS 2.0 – projecting admin time savings of 10 hours per month.admin time savings of 10 hours per month.

Rentvillas

““Visual Studio .NET 2003 and the Visual Studio .NET 2003 and the Microsoft .NET Framework gave us Microsoft .NET Framework gave us an immediate head start by an immediate head start by providing us with all the up-front providing us with all the up-front ‘plumbing’ that we needed. […] ‘plumbing’ that we needed. […] Visual Studio .NET 2003 and the Visual Studio .NET 2003 and the Framework have been instrumental Framework have been instrumental tools in allowing us to take new tools in allowing us to take new ideas and implement them in a very ideas and implement them in a very short amount of time. Our short amount of time. Our developers have seen a 50 percent developers have seen a 50 percent increase in their productivity, increase in their productivity, simply because it’s that much simply because it’s that much easier to build new features.” easier to build new features.” Kevin PidduckKevin PidduckChief Executive Officer (CEO)Chief Executive Officer (CEO)Rentvillas.comRentvillas.com


Reduce IT hardware and support costsReduce IT hardware and support costs Improve securityImprove security Improve performanceImprove performance

ResultResultROI of $40,000 annuallyROI of $40,000 annually3 Month Payback 3 Month Payback

SolutionSolutionWindows Server 2003 Windows Server 2003


4 to 1 Server Consolidation4 to 1 Server Consolidation Consolidated existing Windows 2000 ServersConsolidated existing Windows 2000 Servers

VPN QuarantineVPN Quarantine Increased security with remote users working on Increased security with remote users working on

sensitive line of business applications and sensitive line of business applications and application source codeapplication source code

Group Policy Management consoleGroup Policy Management console Accelerate the configuration and deployment of Accelerate the configuration and deployment of

group policygroup policy 20% increase in performance20% increase in performance

Internet Information Services 6.0 and .NET Internet Information Services 6.0 and .NET Framework 1.1Framework 1.1

LifeCenter Northwest

““Windows Server 2003 will help Windows Server 2003 will help LifeCenter Northwest reduce LifeCenter Northwest reduce management time, reduce hardware management time, reduce hardware and software costs, and make more and software costs, and make more efficient use of its network efficient use of its network bandwidth. This will help us lower bandwidth. This will help us lower our operations costs and direct our our operations costs and direct our funds to where it matters most—funds to where it matters most—assisting donors and recipients to assisting donors and recipients to help save lives.” […] This has help save lives.” […] This has reduced the time and costs of reduced the time and costs of express mail services, saving express mail services, saving dollars and time. We anticipate dollars and time. We anticipate savings from this improved process savings from this improved process represents a significant represents a significant improvement field representative improvement field representative productivity as well as lower productivity as well as lower overhead.”overhead.”

Marilyn WalkerMarilyn WalkerPC Specialist and AdministratorPC Specialist and AdministratorLifeCenter NorthwestLifeCenter Northwest


Increase employee productivityIncrease employee productivity Improve system performance in remote officesImprove system performance in remote offices Reduce IT administration costs and timeReduce IT administration costs and time


SolutionSolutionWindows Server 2003 Windows Server 2003 Windows Server NT 4.0 Upgrade Windows Server NT 4.0 Upgrade


Improved ProductivityImproved Productivity Remote users are able to perform daily activities Remote users are able to perform daily activities

faster due to the new low-bandwidth performance faster due to the new low-bandwidth performance feature.feature.

Reduced service interruption due to increased Reduced service interruption due to increased stability.stability.

• More Flexible AdministrationMore Flexible Administration Using policies, administrators can quickly and Using policies, administrators can quickly and

more effectively reduce the complexity of the work more effectively reduce the complexity of the work surface to streamline the end user experience.surface to streamline the end user experience.

Increased granularity in securing Terminal Increased granularity in securing Terminal Services.Services.

Next StepsNext Steps

Community Resources

Community Resourceshttp://www.microsoft.com/communities/default.mspx

Most Valuable Professional (MVP)http://www.mvp.support.microsoft.com/

NewsgroupsConverse online with Microsoft Newsgroups, including Worldwidehttp://www.microsoft.com/communities/newsgroups/default.mspx

User GroupsMeet and learn with your peershttp://www.microsoft.com/communities/usergroups/default.mspx

http://www.microsoft.com/communities/default.mspx

http://www.mvp.support.microsoft.com/

http://www.mvp.support.microsoft.com/

http://www.microsoft.com/communities/newsgroups/default.mspx

http://www.microsoft.com/communities/usergroups/default.mspx

http://www.microsoft.com/communities/usergroups/default.mspx

Suggested Reading And Resources

The tools you need to put technology to work!The tools you need to put technology to work!

TITLETITLE AvailableAvailable

TodayTodayMicrosoftMicrosoft®® Windows Windows®® Server 2003 Server 2003 TCP/IP Protocols and Services TCP/IP Protocols and Services Technical Reference KitTechnical Reference Kit

Active DirectoryActive Directory®® for for MicrosoftMicrosoft®® Windows Windows®® Server 2003 Server 2003 Technical ReferenceTechnical Reference

TodayToday

Microsoft Press books are 20% off at the TechEd Bookstore

Also buy any TWO Microsoft Press books and get a FREE T-Shirt

evaluationsevaluations

© 2003 Microsoft Corporation. All rights reserved.© 2003 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

dep391 early experiences in windows server 2003 deployments in the small and medium business space...

Documents