dennis adams a s s o c i a t e s 03-nov-09(c) dennis adams associates limited, 2009 1 dennis adams...

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Dennis Adams a s s o c i a t e s 03-Nov-09 (c) Dennis Adams Associates Limited, 2009 1 Dennis Adams Managing the key IT Production Resource :- PEOPLE INTRODUCTIONS CONTEXT

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Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 1

Dennis Adams

Managing the key IT Production Resource :-

PEOPLEINTRODUCTIONSCONTEXT

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 2

MetricsTimesheets, Sickness

Absence, KPITimesheets, Sickness

Absence, KPI

Operational Tools

Standards

Process & Procedure

Appraisals, ObjectivesAppraisals, Objectives

HR e.g. RecruitmentHR e.g. Recruitment

Qualification, Certification Competencies JDs

Qualification, Certification Competencies JDs

People: - MOPS in Action

Personality ProfilingPersonality ProfilingPersonality Profiling

ToolsPersonality Profiling

Tools

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 3

John Adair

Action Centred LeadershipAction Centred Leadership

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Achieve The Task

(c) Dennis Adams Associates Limited, 2009 4

John Adair

Action Centred LeadershipAction Centred Leadership

Develop The

Individual

Develop The

Individual

Build The

Team

Build The

Team

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Personality Profiling

(c) Dennis Adams Associates Limited, 2009 5

• What tools are on the market • A focus on the Birkman Method® .• How your world is coloured by your perceptions • How to deal with being different - in different

ways.• Why you should NOT “treat other people as you

want to be treated” ! • How can such tools be used successfully?  

• A bit of background.• A bit of background.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 6

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 7

Carl Gustav Jung 1875-1961

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 8

Introvert

Extrovert

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 9

Sensing

Perceiving

Take in Information

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 10

Thinking

Make Decisions

Feeling

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 11

Sensing

Perceiving

Jung Framework

Thinking Feeling

Introvert

Extrovert

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 12

Katherine Cook Briggs 1875-1968

Isabel Briggs Myers 1897 - 1980

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 13

MBTI

DichotomiesExtroversion Introversion

Sensing iNtuition

Thinking Feeling

Judging Perceiving

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 14

Dr. William Moulton Marston 1893-1947

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 15

Dr. William Moulton Marston 1893-1947

Dominance .Influence Steadiness Compliance

Dominance .Influence Steadiness Compliance

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 16

Dr. William Moulton Marston 1893-1947

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 17

B17 Flying Fortress

Why did the different members of the same crew,

report events so differently?

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Empirical data collection

(c) Dennis Adams Associates Limited, 2009 18

Birkman Method

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 19

Indirect Involvement

Direct Involvement

Task People

1 99

99999801 Plots

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Motivational and Behavioural Dimensions.

(c) Dennis Adams Associates Limited, 2009 20

InterestsInterests

Usual Productive BehaviourUsual Productive Behaviour

Counter-productive Stress BehaviourCounter-productive Stress Behaviour

NeedsNeeds

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Data set

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Profiling tools.

(c) Dennis Adams Associates Limited, 2009 22

16PF

Cattell

16PF

Cattell15FQ15FQ

Caliper ProfileCaliper Profile

AVAAVA PIPI Fitability 5Fitability 5

NEONEOHPIHPIGPI

(Epidrex)

GPI

(Epidrex)

Profiles Performance

Indicator

Profiles Performance

Indicator

HDSHDS

INsightsINsights

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 23

What features do I need in a tool?

I need a tool that I can use right now. It has to work and be really practical.

I need a tool that I can use right now. It has to work and be really practical.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 24

What features do I need in a tool?

I need a tool that I can use right now. It has to work and be really practical.

I need a tool that I can use right now. It has to work and be really practical.

I need the latest tool. It must be people focused

and give me a real advantage.

I need the latest tool. It must be people focused

and give me a real advantage.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 25

What features do I need in a tool?

I need a tool that I can use right now. It has to work and be really practical.

I need a tool that I can use right now. It has to work and be really practical.

I need the latest tool. It must be people

focused and give me a real advantage.

I need the latest tool. It must be people

focused and give me a real advantage.

I need a tool that is well established,

systematic consistent, and

proven over time.

I need a tool that is well established,

systematic consistent, and

proven over time.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 26

What features do I need in a tool?

I need a tool that I can use right now. It has to work and be really practical.

I need a tool that I can use right now. It has to work and be really practical.

I need the latest tool. It must be people

focused and give me a real advantage.

I need the latest tool. It must be people

focused and give me a real advantage.

I need a tool that is well established,

systematic consistent, and

proven over time.

I need a tool that is well established,

systematic consistent, and

proven over time.

I need a tool that will guide me into

the future and help my strategic

direction.

I need a tool that will guide me into

the future and help my strategic

direction.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 27

What features do I need in a tool?

I need a tool that I can use right now. It has to work and be really practical.

I need a tool that I can use right now. It has to work and be really practical.

I need the latest tool. It must be people

focused and give me a real advantage.

I need the latest tool. It must be people

focused and give me a real advantage.

I need a tool that is well established,

systematic consistent, and

proven over time.

I need a tool that is well established,

systematic consistent, and

proven over time.

I need a tool that will guide me into the

future and help my strategic direction.

I need a tool that will guide me into the

future and help my strategic direction.

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Score only the TRUE answers

(c) Dennis Adams Associates Limited, 2009 28

=5 or more GROUP 1

and

=5 or more GROUP 2

=5 or more GROUP 1

and

=5 or more GROUP 2

=5 or more GROUP 1

and

=4 or less GROUP 2

=5 or more GROUP 1

and

=4 or less GROUP 2

=4 or less GROUP 1

and

=5 or more GROUP 2

=4 or less GROUP 1

and

=5 or more GROUP 2

=4 or less GROUP 1

and

=4 or less GROUP 2

=4 or less GROUP 1

and

=4 or less GROUP 2

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 29

Indirect Involvement

Direct Involvement

TaskTask PeoplePeople

PRODUCTIONPRODUCTION SELLINGSELLING

ADMINISTRATIONADMINISTRATION STRATEGYSTRATEGY

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

How do you see the world?

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Glasses

Dennis Adamsa s s o c i a t e s

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Check 1SEEING IS BELIEVINGSEEING IS BELIEVING

Dennis Adamsa s s o c i a t e s

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Check 2

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 34

Check 3

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 35

Check 4

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 36

Indirect Involvement

Direct Involvement

TaskTask PeoplePeople

PRODUCTIONPRODUCTION SELLINGSELLING

ADMINISTRATIONADMINISTRATION STRATEGYSTRATEGY

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Motivational and Behavioural Dimensions.

(c) Dennis Adams Associates Limited, 2009 37

InterestsInterests

Usual Productive BehaviourUsual Productive Behaviour

Counter-productive Stress BehaviourCounter-productive Stress Behaviour

NeedsNeeds

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009

I am different from me.

38

TASK PEOPLE

DIRECT

INDIRECT

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

DA

(c) Dennis Adams Associates Limited, 2009 39

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

TOM

(c) Dennis Adams Associates Limited, 2009 40

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Management TeamManagement Team Sys. Admin. TeamSys. Admin. Team

DA

(c) Dennis Adams Associates Limited, 2009 41

Life's a Tug-O-War?

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

APAP

PMPM

STST

TFTFFGFG

CSCS

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Achieve The Task

(c) Dennis Adams Associates Limited, 2009 43

John Adair

Action Centred LeadershipAction Centred Leadership

Develop The

Individual

Develop The

Individual

Build The

Team

Build The

Team

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

Conclusions

(c) Dennis Adams Associates Limited, 2009 44

•TASK, TEAM and INDIVIDUAL

•People are Complex.

• Simple Hypocrites and Aristotle• Complex Jung, MBTI and DISC• Powerful Birkman Data-based profiling

• We see other people through “perceptual filters”

However, we can understand and use this knowledge to manage ourselves and others, to deliver greater performance.

Golden rule “Treat others as we would want to be treated”Golden rule “Treat others as we would want to be treated”

Platinum rule “Treat others as they need to be treated”Platinum rule “Treat others as they need to be treated”

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09

DA

45

Data-based Personality Profiling Tools give insights and strategies into:

• Improving the performance of the INDIVIDUAL,•To effectively manage individuals within the TEAM,• to ensure that the TASK is achieved.

So we can all pull together….

Dennis Adamsa s s o c i a t e s

03-Nov-0903-Nov-09 (c) Dennis Adams Associates Limited, 2009 46

Dennis Adams

Managing the key IT Production Resource :-PEOPLE

email: [email protected]

www.chiefexecutivecoaching.com

QUESTIONS?