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Vita – 2012

Denise Troll Covey Principal Librarian Scholarly Communications Librarian Carnegie Mellon University Libraries 4909 Frew Street Pittsburgh, PA 15213 412-268-8599 (phone) 412-268-2793 (fax) Email: [email protected] Website: http://works.bepress.com/denise_troll_covey/

Education

Carnegie Mellon University (Rhetoric) A.B.D, 1996 Carnegie Mellon University (Rhetoric) M.A., 1984 Seton Hill College (self-designed major in Creative Intelligence) B.A., 1983 Summa cum laude with Honors

Employment Information

Carnegie Mellon University Libraries Scholarly Communications Librarian – 2012 Principal Librarian for Special Projects (previous title) – April 2004-2012 Conduct research to inform strategic planning for the University Libraries and the development of national policies critical to libraries and scholarly communication. Work with the Dean and Associate Dean to develop projects and partnerships that support research and education at Carnegie Mellon and beyond. Write grant proposals. Participate in library governance. Keep abreast of technological developments, their social implications, and the laws, policies, and practices relevant to digital libraries. Engage in legislative lobbying. Promote evidence-based decision making in the University Libraries. Manage selected library statistics.

Associate Dean, University Libraries – 2003-March 2004 Associate University Librarian, Arts, Archives, and Technology (previous title) – 2001-2003 Provided leadership for four departments: Arts and Special Collections, Archives and Digital Library Initiatives, Library Information Technology (LIT) Operations, and LIT Research and Development. Worked with library administrators to develop projects and partnerships. Coordinated or managed initiatives to develop a multimedia digital library. Participated in library governance, grant writing, and strategic planning. Kept abreast of technological developments, their social implications, and the laws, policies, and practices relevant to digital libraries. Managed selected library statistics.

Digital Library Federation (DLF) Distinguished Fellow – November 2000-October 2001 Led the DLF initiative on usage and usability. Surveyed the assessment practices of leading digital libraries to identify problems encountered and lessons learned in conducting usage and usability assessments. Wrote a white paper on how and why libraries are changing. Surveyed and convened a meeting of selected academic library directors to understand and prioritize their assessment needs. Helped design research to facilitate meeting their top priority need.

mailto:[email protected]

http://works.bepress.com/denise_troll_covey/

Vita – 2012 Denise Troll Covey

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Carnegie Mellon University Libraries Assistant University Librarian, Library Information Technology (LIT) – 1998-2001 Acting Assistant University Librarian, LIT – 1996-1998 Provided leadership for the LIT Operations and Research and Development departments. Worked with library administration to develop partnerships and write grant proposals. Participated in strategic planning for library space allocation and renovation, cost effective management of human and financial resources, and digital library development. Head of Research and Development (R&D), LIT – 1993-1998 Responsible for developing R&D priorities, plans, partnerships, and grant proposals. Participated in strategic planning for LIT and helped negotiate research and development contracts with commercial vendors. Conducted or planned human factors research and recommended actions based on analysis of the data. Research Manager, Library Automation – 1992-1993 Senior Researcher, Project Mercury, Library Automation – 1989-1992 Responsible for planning and conducting human factors research on the digital library and building usage models based on system transaction logs. Major projects included Project Mercury, the Heinz Electronic Library Interactive Online System (HELIOS), and The University Licensing Program (TULIP). Helped write grant proposals.

Scholarship and Creative Activity (2000-2012)

Selected Publications

Articles in Process

Troll Covey, Denise, with Gloriana St. Clair and Erika Linke. “A Model for Campus Information Consumption.” Submitted to Perspectives in International Librarianship.

Troll Covey, Denise, with Janel Sutkus and Joan Stein. “Open Access and Library Resources Compete in Importance.”

Troll Covey, Denise. “Trends in Publisher Support for Open Access: The Big Picture.”

Troll Covey, Denise. “Trends in Publisher Support for Open Access: The Details and Disingenuity.”

Refereed Journals

Troll Covey, Denise. 2011. “Recruiting Content for the Institutional Repository: The Barriers Exceed the Benefits.” Journal of Digital Information 12 (3). http://works.bepress.com/denise_troll_covey/56/

Troll Covey, Denise. 2009. Progressive Librarian 33: 26-42. “The Ethics of Open Access to Research: A Call for Civil Disobedience and Moral Courage.” http://works.bepress.com/denise_troll_covey/53/

Troll Covey, Denise. 2009. “Self-Archiving Journal Articles: A Case Study of Faculty Practice and Missed Opportunity.” portal:Libraries and the Academy 9 (2): 223-251. http://works.bepress.com/denise_troll_covey/34/

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Troll Covey, Denise. 2005. “Using Data to Persuade: State Your Case and Prove It.” Library Administration and Management Journal 19 (2): 22-29. http://works.bepress.com/denise_troll_covey/36/

Troll Covey, Denise. 2003. “Copyright Permission: Turning to Dust or Digital.” International Journal of the Book 1: 149-158. http://works.bepress.com/denise_troll_covey/37/

Troll Covey, Denise. 2003. “The Need to Improve Remote Access to Online Library Resources: Filling the Gap Between Commercial Vendor and Academic User Practice.” portal: Libraries and the Academy 3 (4): 577-599. http://works.bepress.com/denise_troll_covey/38/

Troll Covey, Denise. 2002. “Academic Library Assessment: New Duties and Dilemmas.” New Library World 103 (4/5): 156-164. http://works.bepress.com/denise_troll_covey/39/

Troll, Denise A. 2002. “How and Why Libraries Are Changing: What We Know and What We Need to Know.” portal: Libraries and the Academy 2 (1): 97-121. http://works.bepress.com/denise_troll_covey/40/

Troll, Denise A. and Melanie D. Myers. 2000. “Providing Technology Support: The Never-Ending Story of Today’s Library.” Library Computing 19 (1/2): 105-117. http://works.bepress.com/denise_troll_covey/41/

Invited Reports and White Papers

Troll Covey, Denise. 2005. Acquiring Copyright Permission to Digitize and Provide Open Access to Books. CLIR report 134. Washington DC: Council on Library and Information Resources (CLIR). http://works.bepress.com/denise_troll_covey/42/

Troll Covey, Denise. 2002. Usage and Usability Assessment: Library Practices and Concerns. CLIR report 105. Washington DC: CLIR. http://works.bepress.com/denise_troll_covey/43/

Troll, Denise A. 2001. “How and Why Are Libraries Changing?” Washington DC: Digital Library Federation (DLF). http://www.diglib.org/use/whitepaper.htm.

Encyclopedia Article

Troll Covey, Denise. 2002. “Mercury Electronic Library Project.” Encyclopedia of Library and Information Science. Ed. Miriam Drake. 2nd Edition. NY, NY: Marcel Dekker, Inc. http://www.tandfonline.com/action/doSearch?stemming=yes&searchText=Troll+Covey&x=0&y=0

Conference Proceedings

Troll Covey, Denise. February 2010. “The Ethics of Open Access and Copyright Infringement.” Proceedings of the 3rd International Conference on Digital Libraries (ICDL). New Delhi, India: TERI. 1131-1140. http://works.bepress.com/denise_troll_covey/54/

Troll Covey, Denise. 2005. “Copyright and the Universal Digital Library.” Universal Digital Libraries: Universal Access to Information. Proceedings of the International Conference on the Universal Digital Library. Hangzhou, China. 9-26. http://works.bepress.com/denise_troll_covey/44/









http://www.diglib.org/use/whitepaper.htm

http://www.tandfonline.com/action/doSearch?stemming=yes&searchText=Troll+Covey&x=0&y=0




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Troll Covey, Denise. 2005. “Rights, Registries, and Remedies: An Analysis of Responses to the Copyright Office Notice of Inquiry Regarding Orphan Works.” Free Culture and the Digital Library: Symposium Proceedings 2005. Atlanta, GA: Emory University. 106-140. http://works.bepress.com/denise_troll_covey/45/

Troll Covey, Denise. 2004. “Global Cooperation for Global Access: The Million Book Project.” Proceedings of the 7th International Conference on Current Research Information Systems (CRIS): Putting the Sparkle in the Knowledge Society. Ed. Annemarie Nase and Geert Van Grootel. Leuven, Belgium: Leuven University Press. 139-151. http://works.bepress.com/denise_troll_covey/46/

Troll Covey, Denise. 2004. “Barriers and Obstacles to Use, Satisfaction, and Success: The Response of the Million Book Project.” Human Information Behavior and Competences for Digital Libraries. Proceedings of the Libraries in the Digital Age (LIDA) Conference. Dubrovnik, Croatia: Inter-University Center. 17-23. http://works.bepress.com/denise_troll_covey/47/

Troll, Denise A. 2001. “Strategies for Wired Academia.” Proceedings of the Computers in Libraries Conference. 265-268.

Troll, Denise A. 2001. “Changes in Usage, Usability, & User Support.” Proceedings of the 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Newcastle on Tyne, England: Department of Information and Library Management, University of Northumbria at Newcastle. 349-354.

Professional Newsletter Articles and Reviews

Troll, Denise A. 2001. “How and Why Are Libraries Changing?” CLIR Issues 21: 3, 6. http://www.clir.org/pubs/issues/issues21.html#changing

Troll, Denise A. 2001. “Methodological, Logistical, and Ethical Issues in Human Factors Research.” The Charleston ADVISOR 3 (2).

Other Publications

Troll Covey, Denise. 2008. “Faculty Self-Archiving Practice: A Case Study.” Working paper. http://works.bepress.com/denise_troll_covey/35/

Troll Covey, Denise. 2007. “Can Your Work Be Found in a Google Search?” Focus 36 (4): 5-6. http://www.cmu.edu/focus/archive/FOCUS_2007_02.pdf

Troll Covey, Denise. 2005. “Million Book Project.” Wikipedia. http://en.wikipedia.org/wiki/Million_Book_Project

Troll Covey, Denise. 2005. “Passion for the Common(s).” Focus 35 (3): 3, 5. http://www.cmu.edu/focus/archive/FOCUS_2005_NovDec_v2.pdf

Troll Covey, Denise. 2004. “Does Carnegie Mellon Need an Institutional Repository?” Focus 33 (4-5): 1, 7. http://www.cmu.edu/focus/archive/FOCUS_2004_04.pdf




http://www.clir.org/pubs/issues/issues21.html#changing


http://www.cmu.edu/focus/archive/FOCUS_2007_02.pdf

http://en.wikipedia.org/wiki/Million_Book_Project

http://www.cmu.edu/focus/archive/FOCUS_2005_NovDec_v2.pdf

http://www.cmu.edu/focus/archive/FOCUS_2004_04.pdf


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Selected Presentations

Webcasts and Podcasts

“Interview with Denise Troll Covey.” April 3, 2006. Interviewed by Matt Pasiewicz, EDUCAUSE. http://www.educause.edu/blog/mpasiewicz/AninterviewwithCarnegieMellons/165948

“Proposed Legislation on Orphan Works: Solving the Problem or Escalating the Crisis?” July 6, 2006. EDUCAUSE Live! http://www.educause.edu/Resources/ProposedLegislationonOrphanWor/158808

International Conferences

Invited speaker: “The Ethics of Open Access and Copyright Infringement.” February 2010. 3rd International Conference on Digital Libraries (ICDL). New Delhi, India. http://works.bepress.com/denise_troll_covey/50/

Invited panelist: “Digital Libraries: Threat to Copyright?” February 2010. 3rd International Conference on Digital Libraries (ICDL). New Delhi, India. http://works.bepress.com/denise_troll_covey/51/

Presenter: “Proposed Solutions to Problems with Academic Copyright.” November 2009. 5th International Conference on the Universal Digital Library (ICUDL). Pittsburgh, PA. http://repository.cmu.edu/icudl/proceedings/Nov7/5/

Presenter: “Faculty Self-Archiving Practice: The Gap between Opportunity and Practice.” November 2007. International Conference on the Universal Digital Library (ICUDL). Pittsburgh, PA. http://works.bepress.com/denise_troll_covey/1/

Presenter: “Copyright and the Universal Digital Library.” October 2005. International Conference on the Universal Digital Library (ICUDL). Hangzhou, China. http://works.bepress.com/denise_troll_covey/2/

Invited keynote speaker: “How and Why Are University Libraries Changing? Perspectives from the Rearview Mirror and the Windshield.” January 2005. International Conference on Quality in University Libraries. Palma de Mallorca, Balearic Islands, Spain. http://works.bepress.com/denise_troll_covey/3/.

Presenter: “Barriers and Obstacles to Use, Satisfaction, and Success: The Response of the Million Book Project.” May 2004. Libraries in the Digital Age. Dubrovnik, Croatia. http://works.bepress.com/denise_troll_covey/4/

Presenter: “Global Cooperation for Global Access: The Million Book Project.” May 2004. Conference on Current Research Information Systems. Antwerp, Belgium. http://works.bepress.com/denise_troll_covey/5/

Presenter: “Copyright Permission: Turning to Dust or Digital.” April 2003. The Future of the Book. Cairns, Australia. http://works.bepress.com/denise_troll_covey/6/

Presenter: “Changes in Usage, Usability, & User Support.” August 2001. 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Pittsburgh, PA. http://works.bepress.com/denise_troll_covey/7/

http://www.educause.edu/blog/mpasiewicz/AninterviewwithCarnegieMellons/165948

http://www.educause.edu/Resources/ProposedLegislationonOrphanWor/158808



http://repository.cmu.edu/icudl/proceedings/Nov7/5/









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National Conferences

Invited speaker: “The Ethics of Open Access to Research.” April 2009. Yale Law School Library 2.0 Symposium. New Haven, CT. http://works.bepress.com/denise_troll_covey/8/ http://www.youtube.com/watch?v=OUxRxkp5kOY

Presenter: “Faculty Self-Archiving Practice: The Gap between Opportunity and Practice.” November 2007. Digital Library Federation (DLF) Forum. Philadelphia, PA. http://works.bepress.com/denise_troll_covey/9/

Invited speaker: “Becoming an Orphan. What? How? Says Who?” June 2007. American Library Association (ALA) Annual Conference. Washington DC. http://works.bepress.com/denise_troll_covey/10/

Invited speaker: “Open and Restricted Access: Preserving Community.” May 2007. Copyright Utopia Workshop. Center for Intellectual Property, Adelphi, MD. http://works.bepress.com/denise_troll_covey/11/

Presenter: “Faculty Rights and Scholarly Communication Practices.” November 2006. DLF Forum. Boston, MA. http://works.bepress.com/denise_troll_covey/12/

Presenter: “Rights and Permissions in the Supply Chain: Untying the Knots for Institutional Repositories.” June 2006. ALA Annual Conference. New Orleans, LA. http://works.bepress.com/denise_troll_covey/13/

Poster session: “The Implications of the Copyright Office Recommended Legislation for Orphan Works.” April 2006. DLF Forum. Austin, TX.

Invited speaker: “The Proposed Solution to the Orphan Works Problem: Safe Legal Adoption or Risky Foster Parenting?” April 2006. Coalition for Networked Information (CNI) Membership Meeting. Arlington, VA. http://works.bepress.com/denise_troll_covey/14/

Invited speaker: “NISO Initiative on Digital Rights Expression.” January 2006. ALA Annual Conference. San Antonio, TX.

Presenter: “Rights, Registries, and Remedies: An Analysis of Responses to the Copyright Office Notice of Inquiry Regarding Orphan Works.” October 2005. Symposium on Free Culture and the Digital Library. Atlanta, GA. http://works.bepress.com/denise_troll_covey/15/

Invited speaker: “NISO Initiative on Digital Rights Expression.” June 2005. ALA Annual Conference. Chicago, IL.

Invited speaker: “Pastures of Persuasion: Herding Faculty for an Institutional Repository.” June 2005. ALA Annual Conference. Chicago, IL. http://works.bepress.com/denise_troll_covey/16/

Presenter, with Erin Rhodes: “The Impact of Current Copyright Law.” August 2004. Computing in Philosophy Conference. Pittsburgh, PA. http://works.bepress.com/denise_troll_covey/17/

Invited speaker: “Using Data to Persuade: State Your Case and Prove It.” June 2004. Library Administration and Management (LAMA) Preconference: Got Data… Now What? Orlando, FL. http://works.bepress.com/denise_troll_covey/18/


http://www.youtube.com/watch?v=OUxRxkp5kOY












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Presenter: “Copyright Permission for Open Access: Costs, Strategies, and Success Rates.” April 2004. DLF Forum. New Orleans, LA. http://works.bepress.com/denise_troll_covey/19/

Presenter: “Research in Seeking Copyright Permission for Open Access.” December 2003. CNI Membership Meeting. Portland, OR. http://works.bepress.com/denise_troll_covey/20/

Presenter: “Filling the Gap Between Vendor and User Practice.” November 2002. DLF Forum. Seattle, WA. http://works.bepress.com/denise_troll_covey/21/

Presenter: “Automated Reference Assistance: Reference for a New Generation.” April 2002. CNI Membership Meeting. Washington DC. http://works.bepress.com/denise_troll_covey/22/

Invited speaker: “Tell a Vision: Three Vignettes.” November 2001. DLF Forum. Pittsburgh, PA. http://works.bepress.com/denise_troll_covey/23/

Invited keynote speaker: “Libraries in Transition: Changing Our Culture, Keeping Our Values.” October 2001. Charleston Preconference: The Realities of Acquiring Electronic Collections: Conversations with Library Administrators About Priorities for Collection Development. Charleston, SC. http://works.bepress.com/denise_troll_covey/24/

Invited speaker: “The Philosophy of Digital Libraries: Parsing the Issues, Making Tough Choices.” August 2001. Computing and Philosophy Conference. Pittsburgh, PA. http://works.bepress.com/denise_troll_covey/25/

Presenter: “Usage and Usability.” June 2001. ALA Annual Conference. San Francisco, CA. http://works.bepress.com/denise_troll_covey/26/

Invited speaker: “Strategies for Wired Academia: Carnegie Mellon University Libraries in the Most Wired Campus.” March 2001. Computers in Libraries Conference. Washington DC. http://works.bepress.com/denise_troll_covey/27/

Poster session: “Usability Testing of Sirsi WebCat and Unicorn.” July 2000. ALA Annual Conference. Chicago, IL. http://works.bepress.com/denise_troll_covey/28/

Presenter: “Wine and Cheese: The Costs and Benefits of Collaboration.” April 2000. DLF Forum. Atlanta, GA. http://works.bepress.com/denise_troll_covey/29/

Regional Conferences & Other Presentations

Invited speaker: “Author Rights and Publishing Today: What you should know, Why you should care.” October 2011. Open Access Week. Pittsburgh, PA: University of Pittsburgh. http://works.bepress.com/denise_troll_covey/57/ http://tinyurl.com/66eozvs

Invited speaker: “Publisher Pushback on Federal Open Access Mandates.” October 2010. Open Access Week. Pittsburgh, PA: Carnegie Mellon. http://works.bepress.com/denise_troll_covey/55/

Invited speaker: “Faculty Rights and Other Scholarly Communication Practices.” January 2007. Digital Library Colloquium Series. Pittsburgh, PA: Carnegie Mellon. Rebroadcast by University of Pittsburgh’s School of Information Sciences, April 2007. http://works.bepress.com/denise_troll_covey/30/













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Invited speaker: “Academic Libraries and Commercial Competitors: The Business of Adding Value.” December 2006 . Association of College and Research Libraries (ACRL) Greater New York Metropolitan Area Chapter Annual Symposium. New York City, NY. [Talk canceled because of death in the family.]

Invited presentation to ALA congressional lobbyists: “Unconditional Copyright: Removing the Camouflage.” November 2005. American Library Association (ALA) Office for Information Technology Policy. Washington DC. http://works.bepress.com/denise_troll_covey/31/

Presenter: “The Million Book Project: Confronting Copyright Absurdity, Creating Copyright Hope for Digital Libraries.” January 2004. EDUCAUSE 2004 Mid-Atlantic Regional Conference. Baltimore, MD. http://works.bepress.com/denise_troll_covey/32/

Presenter: “Understanding and Assessing the Million Book Project.” October 2003. Pennsylvania Library Association (PLA) Conference. Pittsburgh, PA.

Invited keynote speaker: “What the Assessment Gurus Don’t Tell You.” October 2002. PALINET Institute: Evaluating Your Library Services. Harrisburg, PA.

Invited speaker: “Accountability versus Count-Ability.” April 2002. NERCOMP Workshop on Statistics and Measurement for Library Services: Why, How, and What to Do with the Numbers. Middletown, CT. Encore presentation for PLA. September 2002. Philadelphia, PA. http://works.bepress.com/denise_troll_covey/33/

Invited speaker: “What Do We Know and Need to Know about How and Why Libraries Are Changing?” September 2001. Pennsylvania State University Libraries’ Technology Strategic Planning Committee. University Park, PA.

Funded Grant Proposals (2000-2012)

Primary author: Andrew Carnegie Collection Phase II. 2008. In partnership with Carnegie Library of Pittsburgh. Pennsylvania Department of Education, Office of Commonwealth Libraries, Library Services and Technology Act (LSTA) ($35,000).

Primary author: Andrew Carnegie Collection. 2007. In partnership with Carnegie Library of Pittsburgh. LSTA ($32,121).

Co-author: Million Book Project Partners Meeting in conjunction with the International Conference on the University Digital Library. 2007. National Science Foundation ($49,800).

Primary author: Million Book Project Equipment Funding – supplementary proposal. 2005. National Science Foundation ($58,500).

Principal negotiator: Copyright Permission Assistance for the Million Book Project. 2003. University of California at Merced ($35,000).

Contributing author: Multiple grant proposals related to the Million Books Project. 2001-2005. In partnership with the Online Computer Library Center (OCLC) and university partners in the United States, India, and China. National Science Foundation ($3,500,000).





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Service

Service to Carnegie Mellon University Libraries

University Libraries Council – 1996- Data Management Services Working Group – 2012- Scholarly Communications Advisory Board – 2012- Scholarly Communications Committee – 2009-2011, 2012- Strategic Planning Committee – 2011-2012 Web Presence Steering Committee – 2010-2011 Assessment Committee – 2010-2011 Chair, Ad Hoc Assessment Committee – 2009-2010 Diversity Committee – 2010 Digital Projects Review Committee – 2002-2010 Library Newsletter Committee – 2007-2010 Chair, Management Information System (MIS) Task Force – 2001-2008 Win CVS Replacement Task Force – 2004-2005 Oakland Library Consortium Technical Committee – 1996-2004 Library Portal Committee – 2003-2008 Shibboleth Task Force (consultant) – 2002-2003 Virtual Private Network (VPN) Task Force (consultant) – 2002-2003 Public Services Council – 2000-2003

Internal Communication Working Group – 2002-2003 Holiday Party Planning Committee – 2002 Staff Development Committee – 1999-2002 Chair, Performance Management Process (PMP) Task Force for Staff – 2001 Chair, Search Committee for University / Heinz Archivist – 2000-2001 Subcommittee on Librarian/Archivist Career Ladder, University Libraries Council – 2000 Search Committee, Senior Systems/Project Director – 1995 and 2000 User Studies Task Force – 1998-1999 Slide Automation Task Force – 1997-1998 Space Task Force – 1996-1998 Search Committee, Principal Software Engineer – 1997 Library Management System Task Force – 1996-1997 Library Professional Council – 1995-1998 World Wide Web Task Force – 1994-1995 Department Heads Council – 1993-1996 Search Committee, Heinz Archivist – 1993 Mercury Electronic Library Project Management Team – 1991-1992 Library Administration Group – 1990-1994 Electronic Journals Task Force – 1989-1992 Bibliographic Access Committee – 1989-1992 Editorial Board – 1989-1992 Oakland Library Consortium’s Bibliographic Access Task Force – 1989-1992


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Service to Carnegie Mellon

Responsible Conduct of Research (RCR) Prepared and presented with Lynn Berard the RCR seminar “Who Owns It?” – Fall 2010, Spring 2011 Served on the task force organized by the Office of Research Integrity and Compliance to develop a

seminar series in response to the new NIH and NSF requirements for ethics training for graduate students and post-docs working on grant funded projects – Summer 2010

Scholarly Communications / Institutional Repository Collaborated with the Office of Research Compliance (OSR) and the Scholarly Communications

Committee (SCC) to prepare web pages providing information about the National Science Foundation (NSF) data management requirement. http://www.cmu.edu/scholarly-communications/NSF/index.html. – 2010

Collaborated with OSR and the SCC to prepare web pages providing information about the National Institutes of Health (NIH) public access mandate. http://www.cmu.edu/scholarly-communications/NIH/index.html. – 2008

Drafted a campus resolution on open access for review by the Faculty Senate Library Advisory Committee. With minor revisions, the resolution was approved by the Faculty Senate. – 2007

In collaboration with Computing Services, lead the initiative to understand campus needs and identify software suitable for managing the campus’s digital intellectual assets – 2003-2008

Committees Web Forum

Web Forum General Assembly – 2004-2006 Web Forum Leadership Committee – 2004-2006 Content Management System (CMS) Subcommittee – 2004-2006, Co-Chair – 2005-2006

Web Portal Implementation Team Charter Evaluation Committee – 2004 Portal Design Committee – 2002-2004

Faculty Senate Library Advisory Committee – 2002-2004 Academic Department Heads – convened by the Provost – 2001-2004 University Computing Policy Advisory Committee – 2001-2002 Search Committee for the Director of Office of Technology for Education (OTE) – 1999 Computing Services’ Technical Advisory Committee (TAC) – 1996-2001

Meetings Common Solutions Group (CSG) meeting on the misappropriation of copyrighted material, Virginia Tech,

Blacksburg, VA. (Attended at the request of Computing Services.) – January 2008 Annual international project partners meetings for the Million Book Project. – 2003-2007 Council for the Advancement of Science Writing, New Horizons Conference. Pittsburgh, PA. Round

table lunch session discussion leader: “The Million Book Project.” – October 2005 Computing Services Advisory Board discussion of infrastructures issues. – 2001 Meeting with librarians from NSF-designated EPSCOR (Experimental Program to Stimulate Competitive

Research) states, Washington DC. [prelude to the Million Book Project] – May 1999

Presentations H&SS Career Forum. Panelist on Research panel. – October 2004 Carnegie Mellon Homecoming. Invited speaker: “Libraries in the 21st Century.” – October 2002 A Day at CMU. Invited speaker: “The Mercury Electronic Library.” – July 1993

http://www.cmu.edu/scholarly-communications/NSF/index.html

http://www.cmu.edu/scholarly-communications/NIH/index.html


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Other Service to Carnegie Mellon Harvested materials self-archived by Philosophy Department faculty and deposited them in Research

Showcase. – May 2010 Helped organize the International Conference on the Universal Digital Library (ICUDL). Reviewed

selected papers, scheduled video recordings, acquired copyright permissions. – 2009 Organized guest lecture by Dr. Charles Ess, Distinguished Research Professor of Interdisciplinary Studies,

Drury University: “How Diverse Cultural Values and Communication Preferences Shape Users and Uses of Computer-Mediated Communication Technologies.” – August 2004

Designed and mentored an Information Systems class project to develop space modeling software to calculate when library collection space will be inadequate given a specified growth rate, and how many books in each library must be moved to offsite storage to meet library standards for reader, staff and collection space. – Fall 1999

Service to the Profession

American Library Association (ALA) Invited and joined an advisory group convened by the ALA Office of Information Technology Policy

(OITP) to formulate the library community’s response to proposed changes to section 108 of U.S. copyright law, the section dealing with exceptions and limitations for libraries. Attended meeting in Chicago, IL – June 2006

Digital Library Federation (DLF) DLF Forum Program Planning Committee – 2005-2006 Attended DLF Steering Committee or Board Meetings for the Dean of University Libraries – April 2006,

November 2004, October 1999 Invited and participated in DLF self-evaluation with consultant George Jurowich – 2004 Participated in DLF-OCLC Digital Registry Working Group – 2002-2003 Attended meeting with Outsell, the Council of Library and Information Resources (CLIR), and the DLF to

help interpret data from the Outsell study of how students and faculty find and use information and perceive the information landscape. Washington DC – April 2002

Received DLF Distinguished Fellowship to lead usage and usability initiative – 2000-2001 Master of Ceremonies for Usability Workshop at DLF Forum in San Francisco, CA – 2001

EDUCAUSE Invited to contribute examples of work addressing challenges identified in the 2010 Horizon Report.

Contributed examples of open content. – 2009

Library Administration and Management Association (LAMA) Measurement, Assessment, and Evaluation Section (MAES) MAES Executive Committee, Secretary (elected) – 2004-2006

Data Collection for Library Managers Committee – 2001-2004 Preconference Planning Committee – 2002

Library Information Technology Association (LITA) Master of Ceremonies and member of Planning Committee for LITA Preconference on Electronic Books,

ALA Annual Conference, San Francisco, CA. – June 2001 Attended initial organizational meeting and signed petition to form the Heads of Library Technology

Interest Group (HOLT-IG) at the ALA Midwinter Meeting, Washington DC. – January 2001


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National Information Standards Organization (NISO) Content and Collection Management Committee, 2006

Participated in monthly conference calls. Critiqued draft standards, guidelines, and plans. Suggested or voted on next steps.

Represented NISO at the invitational meeting sponsored by the ALA Office of Information Technology Policy (OITP) to identify policy issues raised by mass digitization projects. Chicago, IL – April 2006

Standards Development Committee (SDC), 2004-2006 Rotating chair of SDC meetings – 2006 Designated leader of the NISO initiative on digital rights – 2004-2006

Helped organize a pre-standards workshop on digital rights management for libraries and other providers of scholarly content – 2004-2005 (Workshop in Denver, CO, May 2005.)

Z39.50 Implementers Group (ZIG), 1994-2000 Chair of Digital Libraries session at ZIG meeting, Washington DC – December 2000 Recording secretary for the ZIG – 1996-1999 Attended multiple ZIG meetings each year

Open eBook Forum Spearheaded Principal Membership of the Pennsylvania Academic Library Consortium Inc. – 2001 Submitted the University Libraries’ requirements for Digital Rights Management (DRM) software for

ebooks. – 2001

Open Humanities Press (OHP) Invited to serve on the Open Access Advisory Board. – 2008-present http://openhumanitiespress.org/open-access-board.html

Pennsylvania Academic Library Consortium Inc. (PALCI) Digital projects group – 2005-2006

University Libraries Group (ULG) ULG Assessment Working Group – 2002-2004; Chair – 2002-2003 Attended University Libraries Group meetings – 2000-2001

U.S. Copyright Office Participated in roundtable discussion of needed changes in Section 108. Washington DC. – 2007 Work with Vendors Participated in focus groups on institutional repositories conducted by OCLC. ALA Midwinter Meeting,

Boston, MA. – January 2005 Participated by invitation in Elsevier Science and Blackwell Book Services’ focus group discussion of

online reference works, and the Gale Group’s Advisory Session on trends and service improvements in print and electronic reference works. ALA Midwinter Meeting, New Orleans, LA. – January 2002

Consulting

British Library. May 2006. London, England. Advised the Copyright Compliance and Licensing Manager about copyright and acquiring copyright permission to digitize books.

National Information Standards Organization. August 2005. Washington DC. Critiqued the proposed new design for the NISO web site.

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The National Institute for Newman Studies. May 2005. Pittsburgh, PA. Consulted with Father Drew Morgan regarding copyright issues and the Institute’s plans to digitize a collection of 6,000 titles by or about John Henry Newman.

University of Kansas. March 2005. Lawrence, KS. Gave a library-wide presentation and met with the University Libraries’ Deans and the Libraries’ Assessment Council to discuss the importance of communication and relationship building within and beyond the Libraries.

Digital Library Federation (DLF). January 2005. Critiqued a forthcoming registry where DLF members will deposit the results of research designed to understand user needs and to assess the use, usability, and perceived value of digital library collections and services.

La Salle University. February 2004. Philadelphia, PA. Developed and delivered a half-day presentation for the provost, deans, and other administrators: “Creating a Culture of Evidence.”

Pittsburgh District Library Center Workshop. May 2003. Pittsburgh, PA. Developed and delivered a full-day workshop: “Evaluating Library Services: Using Data to Improve Service to Our Customers.”

Center for Jewish History. February 2003. New York, NY. Invited and agreed to serve on the Advisory Committee for an IMLS proposal submitted by the Center for Jewish History. (Proposal not funded.)

Council on Library and Information Resources (CLIR) and Yale. March 2002. Critiqued a survey of academic library considerations when planning a significant renovation of a library facility.

Pennsylvania State University. September 2001. State College, PA. Trained library staff to conduct user protocols, analyze and interpret the data, and use the results in strategic planning.

Silver Lining. 1995. Described human factors and other research and development concerns related to the design and functionality of a user interface for information retrieval.

University of Missouri Libraries. 1995. Kansas City, MO. Trained library staff to conduct focus groups.

University of Missouri Libraries, Task Force on Distributed Computing. 1994. Columbia, MO. Described and discussed the architecture and issues of distributed information retrieval. Months later gave an interactive Q&A session via satellite to staff in all branches of the University of Missouri.

Fellowships and Awards

National Distinguished Fellowship, Digital Library Federation. 2000-2001. Washington DC.

University and Community CMU Tutor (CT) Programming Grant. Summer 1986. Carnegie Mellon, Pittsburgh, PA. Graduate Teaching Assistantships. 1985-1987. Carnegie Mellon, Pittsburgh, PA. Richard K. Mellon Fellowship. 1984-1985. Carnegie Mellon, Pittsburgh, PA. Graduate Research Assistantship. 1983-1984. Carnegie Mellon, Pittsburgh, PA. Dolan Award in Theology. 1983. Seton Hill College, Greensburg, PA. Poetry Award. 1983. Seton Hill College, Greensburg, PA.


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Teaching

Course-Related Instruction University of Pittsburgh, School of Library and Information Science. Digital Preservation. Invited

speaker: “Issues in Digital Preservation.” http://works.bepress.com/denise_troll_covey/49/ – March 2010

Carnegie Mellon, School of Computer Science. Computation, Organizations, and Society. Invited speaker: “Open Access and Copyright.” http://works.bepress.com/denise_troll_covey/48/ – January 2010

University of North Texas, Introduction to Information Professions. Guest faculty in online chat session on leading change. – April 2005

Carnegie Mellon, Philosophy Department. Issues in Multimedia Authoring. Guest lecturer on copyright issues. – October 2001, 2002, 2003, 2004

Carnegie Mellon, Heinz School of Public Policy. Panelist: “Information Technology and Intellectual Property Policy Issues.” – November 2002

University of Pittsburgh, School of Library and Information Science. Automating Library Systems and Services. Guest lecturer on issues in running a library automation unit. – July 1999, 2000

For-Credit Graduate Course, University of Pittsburgh School of Library and Information Sciences

Academic Library Management. Co-taught with Carnegie Mellon University Libraries’ Dean and Associate Dean. – Spring 2001, 2002

For-Credit Undergraduate Courses, Carnegie Mellon University Technology and Literacy. Curriculum designer and instructor, Computer Languages, Applications

and Systems Program (CLASP). – Spring 1989 Reading Texts. Instructor, English Department. – 1985-1987 Rhetoric and Social Interaction. Instructor, English Department. – 1985-1987

Academy for Lifelong Learning, Carnegie Mellon University Life Lived as a Monk: Life, Literature, Music and Policies from the Middle Ages to Today – Spring 2003 The Rhetoric of the Apparitions of the Virgin Mary – Spring 2000

Professional Memberships

American Library Association (ALA), 1991-present Association of College and Research Libraries (ACRL), 1991-1996, 1999-present

ACRL West Virginia Western Pennsylvania Chapter, 2000-2006 Library Administration and Management Association (LAMA), 1996-2007 Library Information Technology Association (LITA), 1991-2005

Selected Continuing Education (2007-2012)

Copyright, Licensing, and Intellectual Property

“What’s at Stake in the Hathi Trust Lawsuit?” Presentations by Jonathan Band, Library Copyright Alliance, and James Grimmelmann, New York Law School. EDUCASE webinar. – October 2011

“ACTA.” Presentations by Jonathan Band, Library Copyright Alliance, and Michael Petricone, Consumer Electronics Association. EDUCAUSE webinar. – June 2010




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“The FCC’s Proposed ‘Third Way’ on Network Neutrality.” Presentations by John Windhausen Jr., Telepoly, and Cathy Sloan, Computer & Communications Industry Association. EDUCAUSE webinar. – May 2010

“File Sharing and Copyright.” Presentation by Felix Oberholzer-Gee, Harvard Business School. Faculty Research Seminar Series. Carnegie Mellon, Pittsburgh, PA. – April 2010

“It is about Time: Getting our Values around Copyright Right.” Presentation by Larry Lessig, Roy L. Furman Professor of Law and Director of the Edmond J. Safra Center for Ethics, Harvard University. Video of keynote address at the EDUCAUSE Conference: Uncommon Thinking for the Common Good, Denver, CO. – November 2009

“The Google Book-Scanning Project: Issues and Updates.” Presentations by Jonathan Band, Library Copyright Alliance, and Dan Clancy, Google. EDUCAUSE Live! (online) – September 2009

“Copyright Complications and Creative Commons Solutions.” Presentation by Michael Carroll, Villanova University Law School. CMU Computational Thinking seminar series. – April 2008

“Update on Key Copyright Developments in the United States.” Presentation by Jim Neal, University Librarian at Columbia University. EDUCAUSE Live! – February 2008

“Legal Threats, Chilling Effects, and Warming the Air.” Presentation by Wendy Seltzer, Berkman Center for Internet and Society. EDUCAUSE Live! – January 2008

Copyright Uncertainty Workshop. New York City, NY. – February 2007

Scholarly Communications

“Supporting Student-Edited Academic Journals.” Bepress webinar. – November 2011 Re-Engineering the Institutional Repository to Engage Users.” – June 2011 “Defining Scholarly Communication from the Middle East for the 21st Century.” Presentation by Arend

Küster, Qatar Foundation, Bloomsburg Publishing. – May 2011 “Engaging your Campus in Utilizing Institutional Repositories.” – May 2011 “Metadata and the IR.” – April 2011 “Institutional Repository Series.” ACLTS webinar series. – January-June 2011 “Copyright and Contracts: Moving beyond Test in IRs.” – January 2011 “Kick-Starting IR Success at Any Stage.” Bepress webinar. – October 2010 “The Open Access Week 2010 Challenge.” SPARC webinar. – September 2010 “Show Me the Data: Managing Data Sets for Scholarly Content.” NISO webinar. – August 2010 “Open-access funds: Design and implementation on campus.” SPARC webcast. – May 2010 “Scholarly Communications, ITHAKA study chapter 3.” ITHAKA webinar. – May 2010 “Strengthening Programs through Collaboration.” ACRL webinar series. – March-November 2010 “From ILS to Repository and Back: Data Interoperability.” NISO webinar. – March 2010 “Problems and Perils of Electronic Theses and Dissertations: Expanding the Reach of Graduate Work

Online.” Presentation by Shawn Martin, Scholarly Communication Librarian, University of Pennsylvania. Carnegie Mellon Scholarly Communications Forum, Pittsburgh, PA. – February 2010

“Administrator Engagement and Open Access Week 2009.” Scholarly Publishing and Academic Resources Coalition (SPARC) webcast. – October 2009

“Throwing Open the Doors: Strategies and Implications for Open Access.” Presentations by Tracy Mitrano, Cornell University, and Heather Joseph, SPARC. SPARC webcast. – October 2009

“Open access – Harvard’s success story with Robert Darnton.” Robert Darnton, Harvard University Libraries, interviewed by Rebecca O’Brien. Joint Information Systems Committee (JISC) podcast. – October 2009


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Jeremiah Kaplan Institute on Libraries, the Information Society, and Social Policy: The Right to Information Access. Penn State University Libraries and Rock Ethics Institute, State College. – October 2009

CNI Conversations with Cliff Lynch. – September, October, November 2009 “The Next Level of Student Engagement.” SPARC webcast. – September 2009 “The Gutenberg-e Project: Opportunities and Challenges in Publishing Born-Digital Monographs.”

Presentation by Kate Wittenberg, Consultant, Scholarly Communication and E-Publishing, Columbia University. EDUCAUSE Live! – August 2008

Webcast of the NIH Open Meeting on Public Access – March 2008 Panel on the Open Educational Resources research agenda with John Seely Brown, Jim Greeno, Diana

Laurillard, and Toru Iiyoshi. Online Learning Initiatives Symposium. Pittsburgh, PA. – March 2008

Digital Libraries

“OCLC Research Library Partnership Orientation.” OCLC webinar. – August 2011 “Re-organizing the Research Library: A System-Wide Perspective.” Presentation by Constance Maplas,

OCLC. Carnegie Mellon, Pittsburgh, PA. – January 2011 “Student Engagement.” EDUCAUSE webinar. – May 2010 3rd International Conference on Digital Libraries (ICDL). New Delhi, India. – February 2010 International Conference on the Universal Digital Library (ICUDL) – 2007, 2009 Digital Library Colloquium presentations by Fei Yu, Ed Galloway, Don Waters, Ismail Serageldin, and

Peter Suber – 2007 Digital Library Federation (DLF) Forums – 1999-2007 Coalition for Networked Information (CNI) Membership Meetings – 1995, 1998, 2002, 2003, 2006 Million Book Project annual conferences – 2002-2005 American Library Association (ALA) Conferences – 1990-1995, 1997-1998, 2000-2005

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