Gloria D. CuttsGloria D. Cutts235 Patuxet Ct Schaumburg, IL Phone 773.484.9776235 Patuxet Ct Schaumburg, IL Phone 773.484.9776

cuttsgloria2@gmail.com ~ http://www.linkedin.com/in/gloriacutts/

CISCO CERTIFIED ACADEMY PROFESSIONAL~ CISCO CERTIFIED ACADEMY PROFESSIONAL~

SUMMARY Goal-oriented and collaborative IT professional with experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies

EDUCATION

Cisco Academy IT Career Lab, Able Career Institute, Chicago, Illinois

Completion of 4 Semesters Certifications: CompTIA Network+, CCENT & CCNA

Present

Governor State University, Chicago, Illinois Master of Science in Computer Science, Graduated July 2004

Bachelor of Science in Computer Science, Graduated August 2001 Minor in Communication & Training

CORE SKILLS & COMPETENCIES CISCO CERTIFIED SYSTEM

Unique competency in translating business issues into network solutions including opportunity identification, requirements development, delivery, support and analysis.

Hands-on experience leading all stages of system analysis efforts, including requirements definition, design, architecture, testing and support.

Experienced at managing cross-functional teams for fast-paced projects as well as complex projects.Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while

managing, motivating, and leading project team initiatives.

TECHNICAL PROFICIENCIES Hardware: Cisco Routers, Concentrators/Switches, Compaq, Hubs Software: Network Protocols, Voice Protocols, Routing Protocols Tools: MS Office, HP Open View, Visio, Cisco Works Platforms: Cisco, MS Windows, 2007 Server, Solaris 8, Red Hat Linux 7.0, UNIX Open Server Modems: TE/4 DSL, Motorola Codex

Networking: TCP/IP, Novell, SQL, Ethernet, Token Ring Languages: UNIX Shell Scripting, C++, C#, HTML, Perl, XML, Java, Oracle

Expertise: Macromedia Dream Weaver and Flash, Visual Studio, Microsoft Office Suite,

Gloria D. Cutts, Page TwoCommitted to Networking development and success

(Word, Excel, PowerPoint, Access, Outlook, Publisher, and FrontPage)

EXPERIENCEEXPERIENCE

Advantage Sales & Marketing – Chicago, IL 2014-present Retail Project Merchandiser

Hang shelf signs, place coupons and assemble cardboard displays as directed by the client Travel and driving are essential to this position Meet and achieve Client and Company objectives by maintaining full distribution on existing

SKUs and ensuring signage are in place and the placement of new items at all assigned stores.

Internship: 2013-2014 Network Administrator, National Able Networking, Chicago, ILInstalled and setup both new and existing computer Software and Hardware

PC Hardware/Software/ Troubleshooting, TCP/IP protocols Windows 8, demonstrate consistent records of computer repairs Using Varity software (Microsoft Words 2013, Excel, Access, PowerPoint,Outlook, Lync 2013 GoToMeeting; online meetings with audio, video, and screen sharing.

Children’s Reading Foundation of Greater, Volunteer Facilitator 2012-2013The Children Reading Foundation distributes free books to children from newborn to Kindergarten

Set-up of Book Distribution Zones Read-aloud to children and families Participate in activities that promote literacy and daily reading practices

Supplemental Education Services (SES), Site ManagerTHE PRINCETON REVIEW (TPR), Chicago, IL 2008-2012

On-site Manager of Programs Serving as a liaison between the administration and staff of assigned Chicago Public School System

Site Manager oversee all day to day programming,

Educator 9th – 12th gradeCHICAGO PUBLIC SCHOOLS, Chicago, IL 2005–2008Substitute Teacher, High School; Embraced Ethnic Diversity/Cultures

Managed seventh grade while teaching math, science and computer programming Communicated with parents and collaborated with other high school grade teachers

Educator 9th – 12th grade Upward Bound Program

COMPUTER TEACHER EAST-WEST UNIVERSITY, Chicago, IL 2000–2005

Developed and implemented curriculum for computer programming classes Assisted high school student with the development of college and career planning Formal and informal assessments of student learning.