demand responsive transport - an option for patient and community transport
TRANSCRIPT
Demand Demand Responsive Responsive Transport - an Transport - an option for option for Patient and Patient and Community Community TransportTransport
Overloaded Office Staff
Staff Dependence Risks
Inadequate Reporting
Inefficient use of vehicles and drivers
Inadequate service design
Poor communication with drivers
Why a new system?Why a new system?
Core specificationsCore specifications
Multiple users and multiple providers
One booking point – booking options
Shared use – exclusive use
Dynamic scheduling – automated route planning
Automated allocation of resources
Digital mapping
2-way communication with drivers
Flexible reporting including MDS
Cross-billing
TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM
Seat utilisationSeat utilisation
Introducing Introducing Responsive TransportResponsive Transport
Simplified SchedulingSimplified Scheduling
Fast automated process
Robust – no mistakes
Structured
Minimised risk
SchedulingScheduling
Automated route design
Multiple operators
Automated scheduling of passenger pick-ups and drop-offs
Improved resource efficiencyImproved resource efficiency
Fewer vehicles and drivers
Better fleet mix
Reduced operating times
Optimised route building
Better use of capacity
Improved Service DesignImproved Service Design
Choice of service types
Radial and Area Shuttles
On-Demand Line
Point-to-Point
Test with simulation function
Point-to-point, anywhere toanywhere, multiple vehicles
Area shuttle, anywhere toanywhere, one vehicle
Radial shuttle, serves one destination, single or multiplevehicles
On-demand Line, fixed route, onlyoperates if there are bookings
Choice of Service TypesChoice of Service Types
MatchingMatching
Time
Service
Patients/Passengers
Vehicles
Drivers
Location
Electronic Run-SheetsElectronic Run-Sheets
Run details
Passenger details
“On-the-fly” bookings
Instant verification of pick-up or drop off
Incident button
AccountabilityAccountability
Funding body or sponsor reporting.
Fully automated accurate service reports
Report by depot, officeor agency.
Billing and cross-billing for joint and contracted services
Service SimulationsService Simulations
Enter service and booking information …
… and test your servicesbefore you put them onthe road.
Simulation moduleSimulation module
Simulate a day’s work to test the system.A real example…
PreparationPreparation
• Geocoding of stops
• Data cleaning
• Vehicles and seat configurations
• Passenger details
• Common trips etc.
• Driver details
• Booking data
• Set up Service/Driver/Vehicle allocations
ProcessProcess
Run as in real life to check system
Reduce vehicles until bookings in-alarm
Modify optimisation parameters
Re-run simulation
Analyse
Data entered Agency 1Data entered Agency 1
Addresses (stops) = 125
Passengers = 99
Bookings = 190
Vehicles = 20
Vehicle Utilisation ComparisonVehicle Utilisation Comparison
Vehicles used on target day Vehicles used in simulation
Savings per year Savings per year –– AU$AU$
Trips 100,000
Scheduling staff $50,000
Driving staff $54,000
Volunteer costs $40,274
Vehicle costs $46,681
Total saving $190,955
Cost of access to System
$100,000
Net Saving $90,955
Savings translate into additional trips
$0
$50,000
$100,000
$150,000
$200,000
Saving Cost
System access
Vehicle
Volunteer
Driving
Scheduling
Savings per yearSavings per year
Data entered Agency 2Data entered Agency 2
Passengers = 123
Bookings = 220
Vehicles = 22
Vehicle Utilisation ComparisonVehicle Utilisation Comparison
Vehicles used on target day Vehicles used in simulation
Driver #
Passengers’ home location
Agency 1
Agency 2
Agency 3
1 5 2 13
2 3 5 1
3 5 3 9
4 9 6 12
5 1 0 12
6 7 10 2
7 0 0 6
Integration of passengers on tripsIntegration of passengers on trips
Better use of drivers – carry passengers from different agencies depending on what is most efficient
Savings per yearSavings per year
Scheduling staff $50,000
Driving staff $259,300
Taxi costs $18,250
Vehicle costs $46,900
Total saving $374,450
Cost of access to System
$55,000
Net Saving $319,450
Savings translate into additional trips
Agency 3Agency 3
• Smaller agency
• 52 bookings on target day
• Net saving - $63,500 p/a
• Previous cost per trip - $18
• Simulation cost per trip - $13
• Possible additional trips 5,800 p/a
• Percentage increase in trips – 45%
Simplifies scheduling
Increases efficiency
Reduces costs
Accurately reports MDS
Facilitates joint and contracted services
Contact David Denmark: Contact David Denmark: [email protected]@interactive-transport.com
SummarySummary
Reduces stress and risk
www.interactive-transport.comwww.interactive-transport.com