dell poweredge r530xd owner's...

Dell PowerEdge R530xdOwner's Manual

Regulatory Model: E29S SeriesRegulatory Type: E29S002

Notes, cautions, and warningsNOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 05

Rev. A00

Contents

1 About your PowerEdge R530xd system........................................................... 8Front-panel features and indicators.....................................................................................................8

Diagnostic indicators.............................................................................................................................9

Hard-drive indicator patterns.............................................................................................................. 11

iDRAC Direct LED indicator codes......................................................................................................12

Back-panel features and indicators.................................................................................................... 13

NIC indicator codes.............................................................................................................................16

Power supply unit indicator codes..................................................................................................... 16

Power indicator codes for AC and DC redundant power supply unit........................................ 16

Documentation matrix........................................................................................................................ 19

Quick Resource Locator (QRL)...........................................................................................................20

2 Performing initial system configuration ........................................................21Setting up your system........................................................................................................................21

Setting up and configuring the iDRAC IP address .............................................................................21

Logging in to iDRAC............................................................................................................................22

Methods of installing the operating system.......................................................................................22

Managing your system remotely........................................................................................................ 22

Downloading drivers and firmware.................................................................................................... 23

3 Pre-operating system management applications........................................24Navigation keys................................................................................................................................... 24

About System Setup............................................................................................................................25

Entering system setup...................................................................................................................25

System Setup Main Menu..............................................................................................................25

System BIOS screen...................................................................................................................... 25

System Information screen...........................................................................................................26

Memory Settings screen................................................................................................................27

Processor Settings screen.............................................................................................................27

SATA Settings screen.....................................................................................................................29

Boot Settings screen..................................................................................................................... 29

Network Settings screen...............................................................................................................30

Integrated Devices screen details.................................................................................................30

Serial Communication screen...................................................................................................... 32

System Profile Settings screen......................................................................................................33

System Security Settings screen...................................................................................................34

Miscellaneous Settings screen......................................................................................................35

About Boot Manager...........................................................................................................................36

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Entering Boot Manager ................................................................................................................ 36

Boot Manager main menu............................................................................................................ 36

About Dell Lifecycle Controller.......................................................................................................... 37

Changing the boot order.................................................................................................................... 37

Choosing the system boot mode.......................................................................................................37

Assigning a system and setup password............................................................................................38

Using your system password to secure your system........................................................................ 39

Deleting or changing an existing system password or setup password...........................................39

Operating with a setup password enabled........................................................................................ 40

Embedded system management....................................................................................................... 40

iDRAC Settings utility.......................................................................................................................... 40

Entering the iDRAC Settings utility............................................................................................... 40

Changing the Thermal Settings.................................................................................................... 41

4 Installing and removing system components...............................................42Safety instructions...............................................................................................................................42

Before working inside your system.................................................................................................... 42

After working inside your system....................................................................................................... 42

Recommended tools.......................................................................................................................... 43

Front bezel (optional)..........................................................................................................................43

Removing the front bezel............................................................................................................. 43

Installing the front bezel............................................................................................................... 44

Removing and installing the system cover........................................................................................ 44

Removing the system cover......................................................................................................... 45

Installing the system cover........................................................................................................... 46

Inside the system................................................................................................................................ 46

Cooling shroud................................................................................................................................... 48

Removing the cooling shroud......................................................................................................49

Installing the cooling shroud........................................................................................................ 50

Intrusion switch...................................................................................................................................50

Removing the intrusion switch.....................................................................................................50

Installing the intrusion switch........................................................................................................51

System memory.................................................................................................................................. 52

General memory module installation guidelines.........................................................................54

Mode-specific guidelines..............................................................................................................54

Sample memory configurations................................................................................................... 55

Removing a memory module.......................................................................................................58

Installing memory modules..........................................................................................................60

Hard drives...........................................................................................................................................62

Removing a hot-swappable hard drive carrier.............................................................................62

Installing a hot-swap hard drive................................................................................................... 63

Removing a 3.5 inch hard drive blank.......................................................................................... 64

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Installing a 3.5 inch hard drive blank............................................................................................ 65

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter.......................................... 66

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter..............................................66

Removing a hard-drive adapter from a hard-drive carrier.......................................................... 67

Installing a hard-drive adapter into a hard-drive carrier..............................................................67

Removing a hard drive from a hard drive carrier.........................................................................68

Installing a hard drive into a hard drive carrier.............................................................................69

Removing the (optional) 2.5 inch internal hard drive carrier.......................................................69

Installing the (optional) 2.5 inch internal hard drive carrier......................................................... 71

Removing the (optional) 2.5 inch internal hard drive from the internal hard drive carrier.........72

Installing the (optional) 2.5 inch internal hard drive into the internal hard drive carrier............ 73

Removing the (optional) 2.5 inch internal hard drive cage..........................................................73

Installing the (optional) 2.5 inch internal hard drive cage............................................................75

Cooling fans........................................................................................................................................ 76

Removing a cooling fan................................................................................................................ 76

Installing a cooling fan.................................................................................................................. 77

Internal USB memory key (optional).................................................................................................. 78

Replacing the internal USB key.....................................................................................................78

Expansion cards and expansion card riser (optional)........................................................................ 79

Expansion card installation guidelines......................................................................................... 80

Removing an expansion card from the system board................................................................. 81

Installing an expansion card on the system board...................................................................... 83

Removing the (optional) dual riser module..................................................................................83

Installing the (optional) dual riser module................................................................................... 84

Removing the internal PERC riser.................................................................................................85

Installing the internal PERC riser.................................................................................................. 86

Removing an expansion card from the internal PERC riser........................................................ 87

Installing an expansion card into the internal PERC riser............................................................89

Removing an expansion card from the dual riser module..........................................................89

Installing an expansion card into the dual riser module..............................................................92

iDRAC ports card (optional)................................................................................................................93

Removing the iDRAC ports card...................................................................................................93

Installing the iDRAC ports card.....................................................................................................95

SD vFlash media card..........................................................................................................................95

Replacing an SD vFlash media card..............................................................................................96

Installing the SD vFlash card.........................................................................................................96

Internal dual SD module..................................................................................................................... 97

Removing an internal SD card...................................................................................................... 97

Installing an internal SD card........................................................................................................98

Removing the internal dual SD module ...................................................................................... 99

Installing the internal dual SD module .......................................................................................101

Processors and heat sinks.................................................................................................................102

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Removing a heat sink.................................................................................................................. 102

Removing a processor................................................................................................................ 103

Installing a processor.................................................................................................................. 107

Installing a heat sink....................................................................................................................108

Power supplies...................................................................................................................................110

Hot Spare feature.........................................................................................................................110

Removing the power supply unit blank...................................................................................... 110

Installing the power supply unit blank.........................................................................................111

Removing an AC power supply unit............................................................................................ 111

Installing an AC power supply unit..............................................................................................112

Wiring instructions for a DC power supply unit......................................................................... 113

Removing a DC power supply unit............................................................................................. 116

Installing a DC power supply unit................................................................................................117

Power interposer board.....................................................................................................................117

Removing the power interposer board.......................................................................................118

Installing the power interposer board........................................................................................ 120

System battery................................................................................................................................... 121

Replacing the system battery...................................................................................................... 121

Hard drive backplane........................................................................................................................ 122

Removing the hard drive backplane........................................................................................... 122

Installing the hard drive backplane.............................................................................................126

Control panel and I/O module......................................................................................................... 127

Removing the control panel .......................................................................................................127

Installing the control panel ........................................................................................................ 128

Removing the I/O panel .............................................................................................................129

Installing the I/O panel ...............................................................................................................130

System board..................................................................................................................................... 131

Removing the system board........................................................................................................131

Installing the system board......................................................................................................... 133

Restoring the Service Tag using the Easy Restore feature........................................................ 135

Entering the system Service Tag using System Setup................................................................135

5 Troubleshooting your system........................................................................ 136Safety first—for you and your system...............................................................................................136

Troubleshooting system startup failure........................................................................................... 136

Troubleshooting external connections............................................................................................136

Troubleshooting the video subsystem.............................................................................................136

Troubleshooting a USB device..........................................................................................................137

Troubleshooting iDRAC Direct (USB XML configuration)................................................................137

Troubleshooting iDRAC Direct (laptop connection)....................................................................... 138

Troubleshooting a serial I/O device................................................................................................. 138

Troubleshooting a NIC......................................................................................................................139

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Troubleshooting a wet system......................................................................................................... 139

Troubleshooting a damaged system................................................................................................140

Troubleshooting the system battery.................................................................................................141

Troubleshooting power supply units................................................................................................141

Troubleshooting power source problems........................................................................................141

Power supply unit problems.............................................................................................................142

Troubleshooting cooling problems..................................................................................................142

Troubleshooting cooling fans.......................................................................................................... 143

Troubleshooting system memory.................................................................................................... 143

Troubleshooting an internal USB key...............................................................................................144

Troubleshooting an SD card.............................................................................................................145

Troubleshooting a hard drive........................................................................................................... 146

Troubleshooting a storage controller.............................................................................................. 146

Troubleshooting expansion cards.................................................................................................... 147

Troubleshooting processors.............................................................................................................148

System messages.............................................................................................................................. 148

Warning messages...................................................................................................................... 148

Diagnostic messages...................................................................................................................149

Alert messages.............................................................................................................................149

6 Using system diagnostics................................................................................150Dell embedded system diagnostics..................................................................................................150

When to use the embedded system diagnostics.......................................................................150

Running the Embedded System Diagnostics............................................................................. 150

System diagnostics controls........................................................................................................151

7 Jumpers and connectors.................................................................................152System board jumper settings.......................................................................................................... 152

System board connectors.................................................................................................................153

Disabling a forgotten password........................................................................................................154

8 Technical specifications..................................................................................156

9 Getting help.......................................................................................................162Contacting Dell................................................................................................................................. 162

Locating your system Service Tag....................................................................................................162

Quick Resource Locator (QRL).........................................................................................................162

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1About your PowerEdge R530xd systemThe Dell PowerEdge R530xd is a rack server that supports up to two processors based on the Intel Xeon E5 2600 V3 product family, up to sixteen DIMMs, and up to fourteen drive bays for hard drives/SSDs.

Front-panel features and indicators

Figure 1. Front-panel features and indicators

Item Indicator, Button, or Connector Icon Description

1 Diagnostic indicators The diagnostic indicators light up to display error status.

For more information, see Diagnostic indicators.

2 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

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3 Power-on indicator, power button

The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.

NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

4 NMI button Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

5 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so on as per your need.

6 Hard drives Up to twelve 3.5 inch or 2.5 inch (in a hybrid drive carrier) hot-swappable hard drives.

7 USB management port/iDRAC Direct

Enables you to connect USB devices to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. The USB management port is USB 2.0-compliant.

8 iDRAC Direct LED indicator The indicator lights up to display error status.

9 Video connector Enables you to connect a display to the system.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it into a working power source and press the power button.

Icon Description

Condition Corrective action

Health indicator

If the system is on, and in good health, the indicator lights solid blue.

None required.

The indicator blinks amber if the system

See the System Event Log or system messages for the specific issue. For more information on error messages, see the Dell

9

Icon Description

Condition Corrective action

is on or in standby, and if any error exists (for example, a failed fan or hard drive).

Event and Error Messages Reference Guide at dell.com/esmmanuals.

Invalid memory configurations can cause the system to halt at startup without any video output. See Getting help.

Hard-drive indicator

The indicator blinks amber if a hard drive experiences an error.

See the System Event Log to determine the hard drive that has an error. Run the appropriate Online Diagnostics test. Restart system and run embedded diagnostics (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program.

Electrical indicator

The indicator blinks amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply or voltage regulator).

See the System Event Log or system messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting help.

Temperature indicator

The indicator blinks amber if the system experiences a thermal error (for example, a temperature out of range or fan failure).

Ensure that none of the following conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler panel, memory-module blank, or back-filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See Getting help.

Memory indicator

The indicator blinks amber if a memory error occurs.

See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the problem persists, see Getting help.

PCIe indicator

The indicator blinks amber if a PCIe card experiences an error.

Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting help.

NOTE: For more information on supported PCIe cards, see . .

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Hard-drive indicator patterns

Figure 2. Hard-drive indicators

1. hard-drive activity indicator 2. hard-drive status indicator

3. hard drive

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains OFF.

Drive-status indicator pattern (RAID only)

Condition

Blinks green two times per second

Identifying the drive or preparing for removal.

OFF Drive ready for insertion or removal.

NOTE: The drive status indicator remains OFF until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and OFF

Predicted drive failure

Blinks amber four times per second

Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

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Drive-status indicator pattern (RAID only)

Condition

Blinks green three seconds, amber three seconds, and OFF six seconds

Rebuild aborted

iDRAC Direct LED indicator codes

NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.

Figure 3. iDRAC Direct LED indicator

1. iDRAC Direct status indicator

The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Convention iDRAC Direct LED indicator pattern

Condition

A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer.

B Flashing green Indicates file transfer or any operation tasks.

C Green and turns off

Indicates that the file transfer is complete.

D Not lit Indicates that the USB is ready to be removed or that a task is complete.

The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable (Laptop Connect).

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iDRAC Direct LED indicator pattern

Condition

Solid green for two seconds

Indicates that the laptop is connected.

Flashing green (on for two seconds and off for two seconds)

Indicates that the laptop connected is recognized.

Turns off Indicates that the laptop is unplugged.

Back-panel features and indicators

Figure 4. Back-panel features and indicators without dual riser module

Item Indicator, button, or connector

Icon Description

1 Serial connector Enables you to connects a serial device to the system.

2 vFlash media card slot (Optional)

Enables you to insert a vFlash media card.

3 iDRAC port (Optional) Dedicated management port for the iDRAC Ports Card.

4 PCIe expansion card retainer

PCIe card lock

5 Redundant Power Supply Unit (2)

AC 495 W EPP, 750 W EPP, or 1100 W EPP

Or

DC 750 W

6 Half Height PCIe expansion card slots (3)

Enables you to connect PCIe expansion cards.

7 Ethernet connectors (2) Integrated 10/100/1000 Mbps NIC connector

13


Icon Description

8 System identification connector

Enables you to connect the optional system status indicator assembly through the optional cable management arm.

9 System identification button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back blink until one of the buttons is pushed again.

Press to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in System Setup) press and hold the System Identification button for more than 15 seconds.

10 USB connector Connects USB devices to the system. This port is USB 3.0-compliant.


12 Video connector Connects a VGA display to the system.

Figure 5. Back-panel features and indicators with dual riser module


Icon Description

1 Serial connector Connects a serial device to the system.

2 vFlash media card slot (Optional)

Enables you to insert a vFlash media card.

3 iDRAC port (Optional) Dedicated management port for the iDRAC Ports Card.

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Icon Description

4 Full height, full length PCIe Expansion card slot (1)

Enables you to connect a full height, full length PCIe expansion card.

5 Redundant Power Supply Unit (2)

AC 495 W EPP, 750 W EPP or 1100 W EPP

Or

DC 750 W

6 Half Height PCIe Expansion card slots (3)

Enables you to connect PCIe expansion cards.

7 Ethernet connectors (2) Integrated 10/100/1000 Mbps NIC connector

8 System identification connector

Connects the optional system status indicator assembly through the optional cable management arm.

9 System identification button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the back blink until one of the buttons is pushed again.

Press to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in System Setup) press and hold for more than 15 seconds.



12 Video connector Connects a VGA display to the system.

15

NIC indicator codes

Figure 6. NIC indicators

1. link indicator 2. activity indicator

Convention Indicator pattern Description

A Link and activity indicators are OFF

The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps).

C Link indicator is yellow The NIC is connected to a valid network at less than its maximum port speed.

D Activity indicator is blinking green

Network data is being sent or received.

Power supply unit indicator codes

Power indicator codes for AC and DC redundant power supply unit

Each AC power supply unit (PSU) has an illuminated translucent handle and each DC PSU (when available) has an LED that serves as an indicator to show whether power is present or a power fault has occurred.

16

Figure 7. AC power supply unit status indicator

Convention Power indicator pattern

Condition

A Green The handle indicator lights green indicating that a valid power source is connected to the PSU and that the PSU is operational.

B Flashing green When updating the firmware of , the PSU handle flashes green.

CAUTION:

Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the power supply firmware by using Life cycle controller. See Dell Lifecycle Controller User’s Guide at dell.com/esmmanuals

C Flashes green and turns off

When hot-adding a PSU, the handle of the new power supply unit flashes green five times at 4 Hz rate and turns off. This indicates that the new PSU is mismatched with the PSU that is installed (in terms of efficiency, feature set, health status, and supported voltage). Use a PSU that matches the capacity of the PSU that is installed.

NOTE: For AC power supplies, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to power on.

D Flashing amber Indicates a problem with the power supply unit.

17


Condition

CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system.

CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical power supplies receive different input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power.

CAUTION: Combining AC and DC power supplies is not supported and triggers a mismatch.

E Not lit Power is not connected.

Figure 8. DC power supply unit status indicator

18


Condition

A Green The handle/LED indicator lights green indicating that a valid power source is connected to the PSU and that the PSU is operational.

B Flashing green When hot-adding a PSU, the handle of the new power supply unit flashes green five times at 4 Hz rate and turns off. This indicates that the new PSU is mismatched with the PSU that is installed (in terms of efficiency, feature set, health status, and supported voltage). Use a PSU that matches the capacity of the PSU that is installed.

C Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the opposite PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system.

CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power.

CAUTION: Combining AC and DC power supplies is not supported and triggers a mismatch.

D Not lit Power is not connected.

Documentation matrixThe documentation matrix provides information on documents that you can refer to for setting up and managing your system.

To... Refer to...

Install your system into a rack Rack documentation included with your rack solution

Set up your system and know the system technical specifications

Getting Started With Your System that shipped with your system or see dell.com/poweredgemanuals

Install the operating system Operating system documentation at dell.com/operatingsystemmanuals

Get an overview of the Dell Systems Management offerings

Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals

Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC

Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals

Know about the RACADM subcommands and supported RACADM interfaces

RACADM Command Line Reference Guide for iDRAC and CMC at dell.com/esmmanuals

19

To... Refer to...

Launch, enable and disable Lifecycle Controller, know the features, use and troubleshoot Lifecycle Controller

Dell Lifecycle Controller User’s Guide at dell.com/esmmanuals

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server Administrator

Dell OpenManage Server Administrator User’s Guide at dell.com/openmanagemanuals

Install, use and troubleshoot OpenManage Essentials

Dell OpenManage Essentials User’s Guide at dell.com/openmanagemanuals

Know the features of the storage controller cards, deploy the cards, and manage the storage subsystem

Storage controller documentation at dell.com/storagecontrollermanuals

Check the event and error messages generated by the system firmware and agents that monitor system components

Dell Event and Error Messages Reference Guide at dell.com/esmmanuals

Quick Resource Locator (QRL)

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting www.dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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2Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address.

Setting up your system1. Unpack the system.

2. Install the system into the rack. For more information on installing the system into the rack, see your system Rack Installation Placemat at dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or using iDRAC.

6. Turn on the attached peripherals.

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces:

• iDRAC Settings utility

• Lifecycle Controller

• Dell OpenManage Deployment Toolkit

• Server LCD panel

You can use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP for iDRAC.

You can configure iDRAC IP address by using the following interfaces:

NOTE: Make sure that you change the default user name and password after setting up the iDRAC IP address.

• iDRAC Web interface. For more information, see the Integrated Dell Remote Access Controller User's Guide.

• Remote Access Controller ADMin (RACADM). For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.

• Remote Services that includes Web Services Management (WS-Man). For more information, see the Lifecycle Controller Remote Services Quick Start Guide.

21

For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals.

You can also access iDRAC using RACADM. For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at Dell.com/esmmanuals.

Methods of installing the operating system

If the system is shipped without an operating system, install the supported operating system on the system by using one of the following methods:

• Dell Systems Management Tools and Documentation media. See the operating system documentation at Dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller. See the Lifecycle Controller documentation at Dell.com/esmmanuals.

• Dell OpenManage Deployment Toolkit. See the OpenManage documentation at Dell.com/openmanagemanuals.

For information on the list of operating systems supported on your system, see the operating systems support matrix at Dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote accessibility, set up the management station and managed system, and configure the supported Web browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/esmmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see Dell.com/openmanagemanuals.

22

Downloading drivers and firmwareIt is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to Dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code field.

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or select Choose from a list of all Dell products to select your product from the Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

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3Pre-operating system management applicationsThe pre-operating system management applications for your system help you manage different settings and features without booting to the operating system.

Your system has the following pre-operating system management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

Navigation keysThe navigation keys can help you quickly access the pre-operating system management applications.

Key Description

<Page Up> Moves to the previous screen.

<Page Down>

Moves to the next screen.

Up arrow Moves to the previous field.

Down arrow

Moves to the next field.

<Enter> Enables you to type a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Tab> Moves to the next focus area.

NOTE: This feature is applicable for the standard graphic browser only.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits System BIOS or iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot.

<F1> Displays the System Setup help.

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About System SetupUsing System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

You can access System Setup in two ways:

• Standard Graphical Browser — This is enabled by default.

• Text Browser — This is enabled by using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press <F1>.

Entering system setup

1. Turn on, or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, wait for the system to finish booting, and then restart your system and try again.

System Setup Main Menu

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/esmmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen

By using the System BIOS screen, you can view the BIOS settings as well as edit specific functions such as Boot Order, System Password, Setup Password, and enabling or disabling USB ports.To view the System BIOS screen click System BIOS on the System Setup Main Menu.

The System BIOS screen details are explained as follows:

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Menu Item Description

System Information Displays information about the system such as the system model name, BIOS version and Service Tag.

Memory Settings Displays information and options related to the installed memory.

Processor Settings Displays information and options related to the processor such as speed, cache size.

SATA Settings Displays options to enable or disable the integrated SATA controller and ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings Displays options to change the network settings.

Integrated Devices Displays options to enable or disable integrated device controllers and ports and specify related features and options.

Serial Communication Displays options to enable or disable the serial ports and specify related features and options.

System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on.

System Security Displays options to configure the system security settings such as, system password, setup password. It also enables or disables support for the power and NMI buttons on the system.

Miscellaneous Settings Displays options to change the system date, time, and so on.

System Information screen

You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version.To view the System Information screen, click System Setup Main Menu → System BIOS → System Information.

The System Information screen details are explained as follows:


System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Management Engine Version

Displays the current version of the Management Engine firmware.

System Service Tag Displays the system service tag.

System Manufacturer Displays the name of the system manufacturer.

System Manufacturer Contact Information

Displays the contact information of the system manufacturer.

System CPLD Version Displays the current version of the system complex programmable logic device (CPLD) firmware.

UEFI Compliance Version Displays the UEFI compliance level of the system firmware.

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Memory Settings screen

You can use the Memory Settings screen to view all the memory settings as well as enable or disable specific memory functions such as system memory testing and node interleaving.To view theMemory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.


System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory utilized.

System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled.

Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, and Spare with Advanced ECC Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports NUMA (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.

Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are Home Snoop, Early Snoop, and Cluster on Die. By default, the Snoop Mode option is set to Early Snoop.

Processor Settings screen

You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling.To view the Processor Settings screen, click System Setup Main Menu → System BIOS → Processor Settings.


Logical Processor Enables or disables the logical processors and displays the number of logical processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core. By default, the Logical Processor option is set to Enabled.

Alternate RTID (Requestor Transaction ID) Setting

Enables you to allocate more RTIDs to the remote socket, thereby increasing cache performance between the sockets or easing work in

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normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled.

Virtualization Technology Enables or disables the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.

Address Translation Service (ATS)

Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This field provides an interface to a chipset's Address Translation and Protection Table to translate DMA addresses to host addresses. By default, the option is set to Enabled.

Adjacent Cache Line Prefetch

Optimizes the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware Prefetcher option is set to Enabled.

DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default, the DCU IP Prefetcher option is set to Enabled.

Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled.

Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

TDP refers to the maximum amount of power the cooling system is required to dissipate.

X2Apic Mode Enables or disables the X2Apic mode.

Number of Cores per Processor

Controls the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All.

Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed Displays the maximum core frequency of the processor.

Processor Bus Speed Displays the bus speed of the processor.

NOTE: The processor bus speed option displays only when both processors are installed.

Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to two processor listings. The following settings are displayed for each processor installed in the system.

Family-Model-Stepping Displays the family, model and stepping of the processor as defined by Intel.

Brand Displays the brand name reported by the processor.

Level 2 Cache Displays the total L2 cache.

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Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

SATA Settings screen

You can use the SATA Settings screen to view the SATA settings of SATA devices on your system.To view the SATA Settings screen click System Setup Main Menu → System BIOS → SATA Settings.


Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCImodes. By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only to ATA and AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during POST.

Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives.

Boot Settings screen

You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also enables you to specify the boot order.To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.

The Boot Settings screen details are explained as follows:


Boot Mode Enables you to set the boot mode of the system.

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CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS.

Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Enabled.

Hard-Disk Failover Specifies the devices in the Hard-Disk Drive Sequence that are attempted in the boot sequence. When this option is set to Disabled, only the first hard disk device in the list is attempted to boot. When set to Enabled, all hard disk devices are attempted to boot, as listed in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings Configures the boot sequence and the boot devices.

Network Settings screen

You can use the Network Settings screen to modify PXE device settings. Network Settings are only available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the network settings are handled by the network controllers option ROM.To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network Settings.


PXE Device n (n = 1 to 2) Enables or disables the device. When enabled, a UEFI boot option is created for the device.

PXE Device n Settings (n = 1 to 2)

Allows you to control the configuration of the PXE device.

Integrated Devices screen details

The Integrated Devices screen allows you to view and configure the settings of all integrated devices including the video controllerand the USB ports.In the System Setup Main Menu, click System BIOS → Integrated Devices.


USB 3.0 Setting Allows you to enable or disable the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. Disabling this allows devices to operate at USB 2.0 speed. USB 3.0 is disabled by default.

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User Accessible USB Ports Allows you to enable or disable the USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables all USB ports. The USB keyboard and mouse operates during boot process in certain operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features.

Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option is set to Enabled.

Embedded NIC1 and NIC2 Allows you to enable or disable the Embedded NIC1 and NIC2. If set to Disabled, the NIC may still be available for shared network access by the embedded management controller. Configure this function using the NIC management utilities of the system.

I/OAT DMA Engine Allows you to enable or disable the I/OAT option. Enable only if the hardware and software supports the feature.

Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By default, the embedded video controller is Enabled. If the Embedded Video Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled.

Current State of Embedded Video Controller Displays the current state of the Embedded Video Controller. Current State of Embedded Video Controller is a read only field, indicating the current state for the Embedded Video Controller.

SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.

OS Watchdog Timer If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this field is set to Enabled, the operating system is allowed to initialize the timer. When is the field is set to Disabled (the default), the timer will have no effect on the system.

Memory Mapped I/O above 4 GB Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled.

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Slot Disablement Allows you to enable or disable the available PCIe slots on your system. The Slot Disablement feature controls the configuration of PCIe cards installed in the specified slot. Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled.

Serial Communication screen

You can use the Serial Communication screen to view the properties of the serial communication port.To view the Serial Communication screen, click System Setup Main Menu → System BIOS → Serial Communication. The Serial Communication screen details are explained as follows:


Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can also be enabled and the port address can be specified. By default, the Serial Communication option is set to Auto.

Serial Port Address Enables you to set the port address for serial devices. By default, the Serial Port Address option is set to Serial Device 1=COM2, Serial Device 2=COM1.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.

External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Device by using this field.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. By default, the Failsafe Baud Rate option is set to 115200.

Remote Terminal Type Sets the remote console terminal type. By default, the Remote Terminal Type option is set to VT 100/VT 220.

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Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to Enabled.

System Profile Settings screen

You can use the System Profile Settings screen to enable specific system performance settings such as power management.To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System Profile Settings. The System Profile Settings screen details are explained as follows:


System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System Profile option is set to Custom.

CPU Power Management Sets the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.

Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in turbo boost mode. By default, the Turbo Boost option is set to Enabled.

Energy Efficient Turbo Enables or disables the Energy Efficient Turbo.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted within the turbo range based on workload.

C1E Enables or disables the processor to switch to a minimum performance state when it is idle. By default, the C1E option is set to Enabled.

C States Enables or disables the processor to operate in all available power states. By default, the C States option is set to Enabled.

Collaborative CPU Performance Control

Enables or disables the CPU power management. When set to Enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC). By default, the option is set to Disabled.

Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard.

Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. By default, the Memory Refresh Rate option is set to 1x.

Uncore Frequency Enables you to select the Processor Uncore Frequency.

Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore

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frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy.

Energy Efficient Policy Enables you to select the Energy Efficient Policy.

The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings.

Number of Turbo Boot Enabled Cores for Processor 1

NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. By default, the maximum number of cores is enabled.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait option is set to Enabled for all system profiles, except Custom.

NOTE: This option can be disabled only if the C States option in Custom mode is set to disabled.

NOTE: When C States set to Enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance.

System Security Settings screen

You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.To view the System Security screen, click System Setup Main Menu → System BIOS → System Security Settings.


Intel AES-NI Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.

Password Status Locks the system password. By default, the Password Status option is set to Unlocked.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT, Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off.

Power Button Enables or disables the power button on the front of the system. By default, the Power Button option is set to Enabled.

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NMI Button Enables or disables the NMI button on the front of the system. By default, the NMI Button option is set to Disabled.

AC Power Recovery Sets how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last.

AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Recovery Delay option is set to Immediate.

User Defined Delay (60s to 240s)

Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected.

UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are accessible in the Operating System per the UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image using the certificates in the Secure Boot Policy. Secure Boot is disabled by default.

Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and certificates. Secure Boot policy is set to Standard by default.

Secure Boot Policy Summary

Displays the list of certificates and hashes that secure boot uses to authenticate images.

Secure Boot Custom Policy Settings screen

Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy Settings. The Secure Boot Custom Policy Settings screen details are explained as follows:


Platform Key Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key Database Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.

Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).

Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).

Miscellaneous Settings screen

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system date and time.To view the Miscellaneous Settings click System Setup Main Menu → System BIOS → Miscellaneous Settings.

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System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Displays the asset tag and enables you to modify it for security and tracking purposes.

Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is set to Enabled. The F1/F2 prompt also includes keyboard errors.

Load Legacy Video Option ROM

Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is only for UEFI boot mode. You cannot set this to Enabled if UEFI Secure Boot mode is enabled.

About Boot ManagerBoot Manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without restarting the system.

Entering Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

1. Turn on, or restart your system.

2. Press F11 when you see the message F11 = Boot Manager.

If your operating system begins to load before you press F11, allow the system to finish booting, and then restart your system and try again.

Boot Manager main menu


Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

One Shot Boot Menu Takes you to the boot menu, where you can select a one time boot device to boot from.

Launch System Setup Enables you to access System Setup.

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Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle Controller program.

System Utilities Launches System Utilities menu such as System Diagnostics and UEFI shell.

About Dell Lifecycle ControllerDell Lifecycle Controller allows you to perform tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles. For more information about Dell Lifecycle Controller, see the documentation at Dell.com/esmmanuals.

Changing the boot orderYou may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.

1. From the System Setup Main Menu, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the Plus (+) and Minus (-) sign keys to move the device down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it overlays the system BIOS.

1. From the System Setup Main Menu, click Boot Settings and select Boot Mode.

2. Select the boot mode you want the system to boot into.

NOTE: After the system boots in the specified boot mode, proceed to install your operating system from that mode.

CAUTION: Trying to boot the operating system from the other boot mode will cause the system to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information on supported operating systems, go to Dell.com/ossupport.

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Assigning a system and setup password

Prerequisites

NOTE: The password jumper enables or disables the System Password and Setup Password features..

You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is Enabled and Password Status is Unlocked.

If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system.

About this taskTo assign a System Password and Setup Password, follow the steps below:

Steps

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. From the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. On the System BIOS screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. On the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password, and click OK.

7. Select Setup Password, enter your setup password and press <Enter> or <Tab>.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password, and click OK.

9. Press <Esc> to return to the System BIOS screen. Press <Esc> again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Related Tasks

System board connectors

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Using your system password to secure your system

About this taskIf you have assigned a setup password, the system accepts your setup password as an alternate system password.

Steps

1. Turn on or reboot your system.

2. Type your system password and press Enter.

Next steps

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

NOTE: If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be powered down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered.

NOTE: You can use the Password Status option with the System Password and Setup Password options to protect your system from unauthorized changes.

Deleting or changing an existing system password or setup password

PrerequisitesEnsure that the Password jumper is set to enabled and the Password Status is set to Unlocked before attempting to delete or change the existing System password or Setup password. You cannot delete or change an existing System password or Setup password if the Password Status is set to Locked.

Steps

1. To enter System Setup, press F2 immediately after a power-on or restart.

2. In System Setup Main Menu, select System BIOS and press Enter.

The System BIOS screen is displayed.

3. In the System BIOS screen, select System Security and press Enter.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is set to Unlocked.

5. Select System Password, change or delete the existing system password and press Enter or Tab.

6. Select Setup Password, change or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System password or Setup password, a message prompts you to re-enter the new password. If you delete the System password or Setup password, a message prompts you to confirm the deletion.

7. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes and exit.

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Operating with a setup password enabled

If Setup Password is set to Enabled, enter the correct setup password before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered. The following options are exceptions:

• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password.

• You cannot disable or change an existing system password.

NOTE: You can use the Password Status option with the Setup Password option to protect the system password from unauthorized changes.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at Dell.com/support/home.

iDRAC Settings utility

The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC Settings Utility.

NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise License upgrade.

For more information on using iDRAC, see the iDRAC User's Guide at dell.com/esmmanuals.

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press <F2> during Power-on Self-test (POST).

40

3. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Changing the Thermal Settings

The iDRAC Settings utility enables you to select and customize the thermal control settings for your system.

1. Enter the iDRAC Settings utility.

2. Under iDRAC Settings → Thermal → User Option, select between the following options:

• Default

• Fan Speed Offset

NOTE: When the User Option is set to the default Auto setting, the user option cannot be modified.

3. Set the Fan Speed Offset fields.

4. Click Back → Finish → Yes.

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4Installing and removing system components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: It is recommended that you always use a static mat and static strap while working on components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all times with either a module or with a blank.

Before working inside your system1. Turn off the system, including any attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If installed, remove the front bezel.

4. Remove the system cover.

Related Tasks

Removing the front bezel

Removing the system cover

After working inside your system1. Install the system cover.

2. If applicable, install the front bezel.

42

3. Reconnect the system to its electrical outlet.

4. Turn the system on, including any attached peripherals.

Related Tasks

Installing the system cover

Installing the front bezel

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Key to the front bezel lock. This is required only if you have a front bezel.

• #1 Phillips screwdriver

• #2 Phillips screwdriver

• #T15 Torx screwdriver

The following tools are required for assembling the cables for a DC power supply unit (PSU):

• AMP 90871-1 or Tyco Electronics 58433-3 or equivalent hand-crimping tool

• Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Front bezel (optional)


1. Unlock the bezel.

2. Lift the release latch next to the lock.

3. Rotate the left end of the bezel away from the front panel.

4. Unhook the right end of the bezel and pull the bezel away from the system.

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Figure 9. Removing and installing the front bezel

1. release latch 2. bezel lock

3. front bezel


1. Hook the right end of the bezel onto the chassis.

2. Fit the other end of the bezel onto the chassis.

3. Lock the bezel.

Removing and installing the system cover

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.

WARNING: Installing or removing the system cover when the system is on may expose you to a risk of electric shock.


CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

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Removing the system cover

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. On the top of the system, locate the latch release lock and rotate the lock to the unlocked position.

2. Lift the latch and slide the cover back. The system cover slides back and the tabs on the system cover disengages from the slots on the chassis.

3. Hold the cover on both sides and lift the cover away from the system.

Figure 10. Opening and closing the system

1. latch release lock 2. system cover

3. system

Next steps

1. Install the system cover.

2. Follow the procedure listed in After working inside your system..

Related Tasks


45


PrerequisitesEnsure that you read the Safety instructions.

Steps

1. Align the slots of the system cover with the tabs on the chassis.

2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place.

3. Turn the cover latch release lock clockwise to the locked position.

Next steps

1. Install the bezel (optional).

2. Follow the procedure listed in After working inside your system.

Related Tasks


Inside the system


NOTE: Components that are hot-swappable are marked orange, and touch-points on the components are marked blue.

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Figure 11. Inside the system— with internal PERC riser

1. hard-drive backplane

2. cooling fan (6)

3. internal hard drive module

4. power-interposer board

5. power supply

6. processor (2)

7. internal PERC riser

8. intrusion switch

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Figure 12. Inside the system— with dual riser module and internal PERC riser

1. hard-drive backplane

2. cooling fan (6)

3. internal hard drive module

4. power-interposer board

5. power supply

6. dual riser module

7. processor (2)

8. internal PERC riser

9. intrusion switch

Cooling shroud

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Removing the cooling shroud

Prerequisites




3. If connected, disconnect the cables from expansion card (s).

NOTE: If required, close the expansion card latch on the cooling shroud to release the full length card.

4. If installed, remove the expansion card riser.

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

Steps

By holding the sides of the cooling shroud, lift the cooling shroud away from the system.

Figure 13. Removing and installing the cooling shroud

1. cooling shroud 2. cooling shroud alignment slots (2)

3. cooling shroud alignment pins (2)

Next steps

1. Reinstall the cooling shroud.

2. If removed, reinstall the optional PCIe expansion card riser.

3. If disconnected, connect the cables to the expansion card(s).

4. If required, open the expansion-card latch on the cooling shroud to support the full length expansion card.


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Related Tasks

Removing the (optional) dual riser module

Removing an expansion card from the dual riser module

Installing an expansion card into the dual riser module

Installing the (optional) dual riser module

Installing the cooling shroud


Prerequisites


NOTE: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.



Steps

1. Align the tabs on the cooling shroud with the securing holes at the back of the chassis.

2. Lower the cooling shroud into the chassis until it is firmly seated.

Next steps

1. Install the optional PCIe expansion card riser.

2. If disconnected, reconnect thecables to the expansion card(s).

3. If required, open the expansion-card latch on the cooling shroud to support the full length expansion card.


Related Tasks



Intrusion switch

Removing the intrusion switch

Prerequisites


50



3. Remove the cooling shroud.

Steps

1. Disconnect the intrusion switch cable from the connector on the system board.

2. Slide the intrusion switch out of the intrusion switch slot.

Figure 14. Removing and installing the intrusion switch

1. intrusion switch 2. intrusion switch holder

3. intrusion switch connector

Next steps

• Install the intrusion switch.

• Install the cooling shroud.

Related Tasks


Installing the intrusion switch


Installing the intrusion switch

Prerequisites



51



Steps

1. Slide the intrusion switch into the intrusion switch slot.

2. Connect the intrusion switch cable to the connector on the system board.

Next steps

1. Install the cooling shroud.


Related Tasks



System memoryYour system supports DDR4 registered DIMMs (RDIMM).

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s depending on:

• DIMM type ( RDIMM or LRDIMM)

• Number of DIMMs populated per channel

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)

• Maximum supported DIMM frequency of the processors

Your system contains 16 memory sockets split into four sets of four sockets. DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B8 are assigned to processor 2. Each 4-socket set is organized into two channels. In each channel of the 4-socket set, the release levers of the first socket are marked white and those of the second socket are marked black.

52

Figure 15. Memory socket locations

Memory channels are organized as follows:

Processor 1 channel 0: slots A1 and A5

channel 1: slots A2 and A6



Processor 2 channel 0: slot B1 and B5

channel 1: slot B2 and B6



The following table shows the memory populations and operating frequencies for the supported configurations.

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DIMM Type DIMMs Populated/Channel

Operating Frequency (in MT/s)

Maximum DIMM Rank/Channel

1.2v

RDIMM1 2133

Single rank or dual rank2 1866

General memory module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules:

• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.

• Up to two dual- or single-rank RDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A8 are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B8 are available.

• Populate all sockets with white release levers first, and then all the sockets with black release levers.

• When mixing memory modules with different capacities, populate the sockets with memory modules with highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release levers.

• In a dual-processor configuration, the memory configuration for each processor should be identical through the first eight slots. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Memory modules of different capacities can be mixed provided other memory population rules are followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two DIMM capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.

NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode:

Advanced ECC (lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation.

The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.

54

• DIMMs installed in memory sockets with white release levers must be identical and the same rule applies for sockets with black release levers. This ensures that identical DIMMs are installed in matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.

NOTE: Advanced ECC with mirroring is not supported.

Memory optimized (independent channel) mode

This mode supports SDDC only for memory modules that use x4 device width, and this mode does not impose any specific slot population requirements.

Memory sparing

NOTE: To use memory sparing, this feature must be enabled in System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.

With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank memory modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB, and not 16 (memory modules) × 4 GB = 64 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.

Sample memory configurations

The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines.

NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.

Table 1. Memory configurations—single processor

System Capacity (in GB)

DIMM Size (in GB)

Number of DIMMs

DIMM Rank, Organization, and Frequency

DIMM Slot Population

4 4 1 1R, x8, 2133MT/s A1

8 4 2 1R, x8, 2133MT/s A1, A2

8 1 2R, x8, 2133MT/s A1

16 4 4 1R, x8, 2133MT/s A1, A2, A3, A4

8 2 2R, x8, 2133MT/s A1, A2

16 1 2R, x4, 2133MT/s A1

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DIMM Size (in GB)

Number of DIMMs



24 4 6 1R, x8, 2133MT/s A1, A2, A3, A4, A5, A6

32 4 8 1R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, A7, A8

8 4 2R, x8, 2133MT/s A1, A2, A3, A4

16 2 2R, x4, 2133MT/s A1, A2

32 1 2R, x4, 2133MT/s A1

48 8 6 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6

16 3 2R, x4, 2133MT/s A1, A2, A3,

64 8 8 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, A7, A8

16 4 2R, x4, 2133MT/s A1, A2, A3, A4

32 2 2R, x4, 2133MT/s A1, A2

96 16 6 2R, x4, 2133MT/s A1, A2, A3, A4, A5, A6

32 3 2R, x4, 2133MT/s A1, A2, A3,

128 16 8 2R, x4, 2133MT/s A1, A2, A3, A4, A5, A6, A7, A8

32 4 2R, x4, 2133MT/s A1, A2, A3, A4

192 32 6 2R, x4, 2133MT/s A1, A2, A3, A4, A5, A6

256 32 8 2R, x4, 2133MT/s A1, A2, A3, A4, A5, A6, A7, A8

Table 2. Memory configurations—two processors


DIMM Size (in GB)

Number of DIMMs



8 4 2 1R, x8, 2133MT/s, A1,B1

16 4 4 1R, x8, 2133MT/s, A1, A2, B1, B2

8 2 2R, x8, 2133MT/s A1,B1

24 4 6 1R, x8, 2133MT/s, A1, A2, A3, B1, B2, B3,

32 4 8 1R, x8, 2133MT/s, A1, A2, A3, A4, B1, B2, B3, B4

8 4 2R, x8, 2133MT/s A1, A2, B1, B2

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DIMM Size (in GB)

Number of DIMMs



16 2 2R, x4, 2133MT/s A1,B1

48 4 12 1R, x8, 2133MT/s, A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6

8 6 2R, x8, 2133MT/s A1, A2, A3, B1, B2, B3,

56 4 14 1R, x8, 2133MT/s, A1, A2, A3, A4, A5, A6, A7, B1, B2, B3, B4, B5, B6, B7

64 4 16 1R, x8, 2133MT/s, A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

8 8 2R, x8, 2133MT/s A1, A2, A3, A4, B1, B2, B3, B4

16 4 2R, x4, 2133MT/s A1, A2, B1, B2

32 2 2R, x4, 2133MT/s A1,B1

96 8 12 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6

16 6 2R, x4, 2133MT/s A1, A2, A3, B1, B2, B3,

112 8 14 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, A7, B1, B2, B3, B4, B5, B6, B7

128 8 16 2R, x8, 2133MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

16 8 2R, x4, 2133MT/s A1, A2, A3, A4, B1, B2, B3, B4

32 4 2R, x4, 2133MT/s A1, A2, B1, B2


32 6 2R, x4, 2133MT/s A1, A2, A3, B1, B2, B3,



32 8 2R, x4, 2133MT/s A1, A2, A3, A4, B1, B2, B3, B4


57


DIMM Size (in GB)

Number of DIMMs





Removing a memory module

Prerequisites





NOTE: If open, close the expansion-card latch on the cooling shroud to release the full-length card.


5. If installed, remove the expansion-card riser.

WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.

3. Lift the memory module out of the system.

58

Figure 16. Removing and installing a memory module

1. memory module 2. memory module socket

3. memory module socket ejector (2)

Next steps

1. If you are removing the memory module permanently, install a memory module blank.

2. If removed, install the PCIe expansion-card riser.

3. If disconnected, reconnect the cables to the expansion card(s).


5. If closed, open the expansion card latch on the cooling shroud to support the full length expansion card.


Related Tasks




Installing memory modules




59


Prerequisites




3. If installed, remove the PCIe expansion card riser


WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts.

2. If a memory module or a memory module blank is installed in the socket, remove it.

NOTE: Retain the removed memory module blank(s) for future use.

CAUTION: To prevent damage to the memory module or the memory-module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously.

3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one orientation.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.

4. Press the memory module with your thumbs until the socket levers firmly click into place.

60

Figure 17. Installing the memory module

1. memory module 2. alignment key

3. memory module socket ejector (2)

When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed.

5. Repeat steps 1 to 4 of this procedure to install the remaining memory modules.

Next steps

1. If removed, reinstall the PCIe expansion card riser.



4. Press <F2> to enter System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the installed memory.

5. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat steps 2 and 3 of Removing a memory module procedure, checking to ensure that the memory modules are firmly seated in their sockets.

6. Run the system memory test in the system diagnostics.

Related Tasks







61

Hard drives

Your system supports up to twelve 3.5 inch or 2.5 inch(with 3.5 inch drive carrier adapters) hot-swappable hard drives/SSDs and two internal 2.5 inch cabled hard drives/SSDs.

Hard drives that connect to the system board through the hard drive backplane are hot-swappable. Hot-swappable hard drives are supplied in hot-swappable hard drive carriers that fit in the hard drive slots. The internal cabled hard drives/SSDs are not hot-swappable.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap hard drive removal and insertion.

CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure.

NOTE: Use only hard drives that have been tested and approved for use with the hard drive backplane.

When you format a hard drive, allow enough of time for the formatting to be completed. Be aware that high-capacity hard drives can take a long time to format.

Removing a hot-swappable hard drive carrier

Prerequisites




3. Using the management software, prepare the hard drive for removal. For more information, see the documentation for the storage controller.

If the hard drive is online, the green activity/fault indicator flashes when the hard drive is turned off. You can remove the hard-drive when the hard drive indicators turn off.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard drive carrier release handle.

2. Slide the hard drive carrier out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed.

3. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot.

62

Figure 18. Removing and installing a hot-swap hard drive

1. release button 2. hard drive carrier

3. hard drive carrier handle

Next steps

1. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot, or install a hard drive.

Related Tasks



Installing a hot-swap hard drive

Prerequisites



2. If applicable, remove the front bezel.

CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive backplane.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

63

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed.

Steps

1. If a hard drive blank is installed in the hard drive slot, remove it.

2. Install a hard drive in the hard drive carrier.

3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.

4. Push the hard drive carrier completely into the hard drive slot.

5. Close the hard drive carrier handle to lock the hard drive in place.

Next stepsInstall the optional front bezel.


2. Install the optional front bezel.

Related Tasks




Removing a 3.5 inch hard drive blank

Prerequisites


CAUTION: To maintain proper system cooling, all empty hard drive slots must have drive blanks installed.



Steps

Press the release button and slide the blank out of the hard drive slot.

64

Figure 19. Removing and installing a 3.5 inch hard drive blank

1. hard drive blank 2. release button

Next stepsIf applicable, install the front bezel.Related Tasks



Installing a 3.5 inch hard drive blank

Prerequisites



Steps

Insert the hard drive blank into the hard drive slot and push the hard drive blank into the slot until the release button clicks into place.

Next stepsIf removed, install the front bezel.Related Tasks



65

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter

Prerequisites



2. Keep the #2 Phillips screwdriver ready.

NOTE: A 2.5 inch hard drive is installed in a 3.5 inch hard-drive adapter, which is then installed in the 3.5 inch hard-drive carrier.

Steps

1. Remove the screws from the side of the 3.5 inch hard-drive adapter.

2. Remove the hard drive from the hard-drive adapter.

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

Prerequisites




Steps

1. Align the screw holes on the 2.5 inch hard drive with the screw holes on the 3.5 inch hard-drive adapter.

2. Install the screws to secure the hard drive to the hard-drive adapter.

66

Figure 20. Removing and installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

1. 2.5 inch hard drive 2. 3.5 inch hard-drive adapter

3. screw (2)

Removing a hard-drive adapter from a hard-drive carrier

Prerequisites



Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard-drive adapter out of the hard-drive carrier.

Installing a hard-drive adapter into a hard-drive carrier

Prerequisites




Steps

1. Insert the hard-drive adapter into the hard-drive carrier with the connector end of the hard drive toward the back of the hard-drive carrier.

2. Align the screw holes on the hard drive with the holes on the hard-drive carrier.

67

3. Install the screws to secure the hard drive to the hard-drive carrier.

Figure 21. Removing and installing a hard-drive adapter into a 3.5 inch hard-drive carrier

1. 3.5 inch hard-drive carrier 2. screw (5)

3. hard-drive adapter 4. 2.5 inch hard drive

Removing a hard drive from a hard drive carrier

Prerequisites


2. Remove the hard drive carrier from the system.

Steps

1. Remove the screws from the slide rails on the hard drive carrier.

2. Lift the hard drive out of the hard drive carrier.

68

Figure 22. Removing and installing a hard drive into a hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Related Tasks


Installing a hard drive into a hard drive carrier

Prerequisites


Keep the #2 Phillips screwdriver ready.

Steps

1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier.

2. Align the screw holes on the hard drive with the screw holes on the hard drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.

3. Tighten the screws to secure the hard drive to the hard drive carrier.

Removing the (optional) 2.5 inch internal hard drive carrier

Prerequisites




69

4. If required, remove the PCIe expansion card riser.


NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card.

6. Disconnect the power and data cables from the internal hard drive.

Steps

1. Lift the handle-lock to the open position

2. Lift the 2.5 inch internal hard drive carrier out of the chassis.

Figure 23. Removing and installing the 2.5 inch internal hard drive carrier

1. internal hard drive carrier guide 2. internal hard drive carrier

3. handle-lock 4. lock guide

5. hard drive retention screw (8) 6. internal hard drive cage

7. lock guide pin 8. guide slot

Next steps

1. Install the 2.5 inch internal hard drive carrier.

2. Reconnect the power and data cables to the internal hard drives.

70




6. If required, open the expansion card latch on the cooling shroud to support the full length expansion card.


Related Tasks



Installing the (optional) 2.5 inch internal hard drive carrier




Prerequisites



3. If applicable, disconnect the power or data cables from expansion card (s).




Steps

1. Align the internal hard drive carrier with the guide pins to the slot on the internal hard drive cage.

2. Insert the internal hard drive carrier into the internal hard drive cage and press the handle-lock down to the lock position.

Next steps

1. Reconnect the power and data cables to the internal hard drives.






Related Tasks





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Removing the (optional) 2.5 inch internal hard drive from the internal hard drive carrier

Prerequisites





4. Disconnect the power and data cables from the hard drive.

5. Remove the internal hard drive carrier.

Steps

1. Remove the screws that secure the hard drive to the internal hard drive carrier.

2. Slide the hard drive out of the internal hard drive carrier.

Figure 24. Removing and installing a hard drive from the internal hard drive carrier

1. screw (4 per hard drive) 2. internal hard drive carrier

3. hard drive

Next steps

Follow the procedure listed in After working inside your system.

Related Tasks


72

Installing the (optional) 2.5 inch internal hard drive into the internal hard drive carrier

Prerequisites






Steps

1. Slide the hard drive into the internal hard drive carrier.

2. Secure the hard drive to the internal hard drive carrier.

NOTE: The screws are located on the 2.5 inch internal hard drive cage.

Next steps

1. Connect the data and power cables to the hard drive.

2. Install the internal hard drive carrier.


Related Tasks



Removing the (optional) 2.5 inch internal hard drive cage

Prerequisites










9. Disconnect the FAN1 cable from the power interposer board.

73

NOTE: The FAN1 cable is routed behind the internal hard drive cage.

Steps

1. Remove the screw that secures the internal hard drive cage to the chassis.

2. Lift the internal hard drive cage out of the chassis.

Figure 25. Removing and installing the 2.5 inch internal hard drive cage

1. internal hard drive cage guide 2. screw (1)

3. hard drive retention screw (8) 4. internal hard drive cage

5. internal hard drive cage guide slot 6. screw hole on chassis

Next steps


2. Reconnect the FAN1 cable to the power interposer board.

3. If installed, reinstall the PCIe expansion card riser.




74


Related Tasks







Installing the (optional) 2.5 inch internal hard drive cage

Prerequisites









8. Disconnect the FAN1 cable from the power interposer board.

NOTE: The FAN1 cable is routed behind the internal hard drive cage.

Steps

1. Align the internal hard drive cage guide with the guide slots on the chassis.

2. Insert the internal hard drive cage into the chassis.

3. Secure the internal hard drive cage to the chassis.

Next steps


2. Reconnect the FAN1 cable to the power interposer board.






Related Tasks





75

Cooling fans

Your system supports six cooling fans. A fan blank is pre-installed on the sixth cooling fan slot (FAN6) in a single processor configuration. FAN6 is required in a dual processor configuration.

NOTE: Hot-swap removal or installation of the fans is not supported.

NOTE: Each fan is listed in the system’s management software, referenced by the respective fan number. If there is a problem with a particular fan, you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly.

Listed here is the fan configuration table which shows the various fan configurations based on the CPU configuration in the server.

CPU Type CPU 1 CPU 2 PSU Type FAN1 FAN2 FAN3 FAN4 FAN5 FAN6

55W-120WY N Redundant Y Y Y Y Y N

Y Y Redundant Y Y Y Y Y Y

Removing a cooling fan

Prerequisites

WARNING: Opening or removing the system cover when the system is ON may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.


NOTE: The procedure for removing each cooling fan is the same.



3. If applicable, remove the expansion card riser.



Steps

1. Remove the fan cable connector from the system board by pressing the release tab on the system board end of the connector, and lifting it away from the system board.

NOTE: The FAN1 cable will be connected to the connector on the Power interposer board.

2. Free the cable from the cable holders on the fan bracket.

3. Press the release tab on the cooling fan and lift the fan away from the chassis.

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Figure 26. Removing and installing a cooling fan

1. cooling fans (6) 2. cooling fan release tab

3. cooling fan cable connector 4. cooling fan connector on the system board

Next steps

1. If applicable, install the PCIe expansion card riser.



Installing a cooling fan

Prerequisites


77



Steps

1. Align the fan with the cable end of the fan toward the system board connector and power interposer board.

2. Lower the fan into the fan bracket until it clicks into position.

3. Connect the fan's power cable to the corresponding power connector on the system board or the power interposer board.

4. Route the cable through the cable holders on the fan bracket.

NOTE: FAN1 connects to the power interposer board, route the cable behind the internal hard drive cage.

Next stepsFollow the procedure listed in After working inside your system.

Internal USB memory key (optional)

An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup.

To boot from the USB memory key, configure the USB memory key with a boot image, and then specify the USB memory key in the boot sequence in the System Setup.

NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board connectors.

Replacing the internal USB key

Prerequisites






5. If applicable, remove the full length PCIe expansion card.



Steps

1. Locate the USB connector/USB key on the system board.

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NOTE: To locate the internal USB connector on the system board, see System board connectors.

2. If installed, remove the USB key.

3. Insert the new USB key into the USB connector.

Figure 27. Replacing the internal USB key

1. USB memory key 2. USB memory key connector

Next steps

1. If removed, reinstall the full length PCIe expansion card.





6. While booting, press <F2> to enter the System Setup and verify that the USB key is detected by the system.

Related Tasks







Expansion cards and expansion card riser (optional)

NOTE: A missing or an unsupported expansion card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed.

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Expansion card installation guidelines

Your system supports PCI Express Generation 2 and Generation 3 expansion cards.

Use the following table as a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first by using the slot priority indicated.

Table 3. Expansion card slots available on system board only

Location PCIe slot

Processor connection Height Length Link width

Slot width

System board 1 Processor 1 Low Profile

Half Length

x16 x16

System board 2 Processor 1 Low Profile

Half Length

x16 x16

System board 3 Platform Controller Hub (Mapped to Processor 1)

Low Profile

Half Length

x4 x8

Table 4. Expansion card slots available with optional dual riser module and optional internal PERC riser

Location PCIe slot

Processor connection Height Length Link width

Slot width

Dual riser module 1 Processor 1 Full height Full Length

x16 x16

Dual riser module 2 Processor 1 Low Profile

Half Length

x8 x8


Half Length

x8 x8


Half Length

x8 x8

Internal riser 5 Processor 2 Low Profile

Half Length

x8 x8

NOTE: The optional dual riser module is installed on PCIe slot 1 and 2 on the system board.

NOTE: When your system is installed with the optional dual riser module in PCIe slot 1 and 2 on the system board, you cannot install an expansion card in PCIe slot 3 of the system board.

NOTE: When x16 card installed in PCIe Slot 1 on dual riser module the PCIe Slot 2 on the expansion card will not function. The expansion card riser can be used either with four x8 PCIe cards or with one x16 PCIe card on PCIe Slot 1 and two x8 PCIe cards on slots 3 and 4 of the dual riser module.

NOTE: Only slots 1, 2 and the internal PCIe slot support Generation 3 PCIe expansion cards.

NOTE: The expansion cards are not hot-swap.

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Table 5. Expansion card installation priority on system board only

Card Priority Category Slot Priority Max Allowed

1 GPU NA 0

2 RAID Integrated storage 1 1

RAID Adapter (Low profile) 2 1

3 40G NICs NA 0

4 FC16 HBA NA 0

5 10Gb NICs 1,2 2

6 FC8 HBA NA 0

7 1Gb NICs (Intel Quad Port) 1,2,3 3

1Gb NICs (Intel Dual Port) 1,2,3 3

8 Non-RAID 1,2 2

Table 6. Expansion card installation priority on optional dual riser module and optional internal PERC riser

Card Priority Category Slot Priority Max Allowed

1 GPU NA 0

2 RAID Integrated storage Integrated Slot 1

3 RAID Adapter (Low profile) 3 1

4 40G NICs (Full height) NA 0

5 FC16 HBA (Low profile) NA 0

FC16 HBA (Full height) NA 0

6 10Gb NICs (Low profile) 2,3,4 3

10Gb NICs (Full height) 1 1

7 FC8 HBA (Low profile) NA 0

FC8 HBA (Full height) NA 0

8 1Gb NICs (Low profile) 2,3,4 3

1Gb NICs (Full height) 1 1

9 Non-RAID (Low profile) 2,3,4 3

Non-RAID (Full height) 1 1

Removing an expansion card from the system board

Prerequisites



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Steps

1. If connected, disconnect the cables from the expansion card.

2. Pull the expansion card retention latch lock and lift the latch up to open the expansion card retention latch.

3. Hold the expansion card by its edge, pull the card up to remove it from the expansion card connector and out of the system.

4. If the expansion card is not going to be replaced, install a filler bracket by performing the following steps:

a. Align the slot on the filler bracket with the tab on the expansion card slot.

b. Press the expansion card latch till the filler bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Figure 28. Removing and installing an expansion card from the system board

1. expansion card retention latch lock 2. expansion card retention latch

3. expansion card 4. expansion card connector

Next steps

1. If disconnected, reconnect the cables to the expansion card.

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Installing an expansion card on the system board

Prerequisites




Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion card retention latch.

3. If you are installing a new card, remove the filler bracket.

NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

4. Holding the card by its edges, position the card so that the card’s edge connector aligns with the expansion card connector.

5. Insert the card’s edge connector firmly into the expansion card connector until the card is fully seated.

6. Close the expansion card retention latch by pushing the latch down until the latch snaps into place.

7. Connect the required cables to the expansion card.

Next steps



Prerequisites





Steps

Holding the dual riser module by the finger holds, lift the dual riser module from the riser connector on the system board.

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Figure 29. Removing and installing the dual riser module

1. full height expansion card latch 2. dual riser module

3. expansion card riser (2) 4. PCIe connector on the system board (2)

Next steps

1. If removed, reinstall the expansion card(s) onto the dual riser module.

2. If disconnected, connect the power or data cables to the expansion card(s).

3. Install the dual riser module.



Prerequisites




3. Install the expansion card on to the dual riser module, if applicable.

NOTE: Ensure that the expansion card is properly seated along the chassis, so that the expansion card latch can be closed.

Steps

1. Align the dual riser module with the guide pins on the chassis near PCIe slots 1 and 2.

2. Insert the dual riser module into the chassis and press the module to lock it into place.

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Next steps

1. If applicable, connect the cables to the expansion card (s).


Removing the internal PERC riser

Prerequisites



3. If connected, disconnect the cables from the expansion card (s).

4. If required, remove the dual riser module.

5. Remove the cooling shroud

Steps

Hold the internal PERC riser module by the edges and lift it out of the server.

85

Figure 30. Removing and installing the internal PERC riser

1. internal PERC riser 2. guide slot on the internal PERC riser

3. internal PERC riser 4. guide pin on the chassis

5. PCIe connector on system board

Next steps


2. If removed, reinstall the dual riser module.

3. Reconnect all disconnected cables.



Installing the internal PERC riser

Prerequisites


86


3. If connected, disconnect the from expansion card (s).

4. If connected, remove the full length expansion card.

5. Remove the cooling shroud

6. If applicable, install the PERC card on the riser.

Steps

1. Align the guide slot on the internal PERC riser with the guide pin on the chassis.

2. Align the edge connector of the internal PERC riser with the PCIe connector on the system board.

3. Press down to lock the riser bracket to the chassis.

Next steps

1. Reconnect all disconnected cables.


3. If removed, reinstall the full length expansion card.



Removing an expansion card from the internal PERC riser

Prerequisites




3. If connected, disconnect the cables from the expansion card(s).




6. Remove the internal PERC riser.

NOTE: The internal riser can be used only when both the processors are installed.

Steps

1. Press the blue release tab to disengage the lock from the expansion card’s locking notch.

2. Slide the expansion card out of the internal PERC riser, until the expansion card is free of the guide slot on the internal PERC riser.

3. Lift the expansion card away from the system.

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Figure 31. Removing and installing an expansion card on the internal PERC riser

1. expansion card guide slot on internal PERC riser

2. expansion card

3. internal PERC riser 4. PCIe connector on internal PERC riser card

5. release tab 6. locking notch on the expansion card

Next steps


2. Install the internal PERC riser on the system board.



NOTE: If required, open the expansion card latch on the cooling shroud to support the full length card.

5. Reconnect the disconnected cables to the expansion card(s).

88

Installing an expansion card into the internal PERC riser

Prerequisites






NOTE: If open, close the expansion card latch on the cooling shroud to release the full length card.


6. If installed, remove the internal PERC riser

Steps

1. Locate the expansion card connector on the internal PERC riser.

2. Holding the card by its edges, position the card so that the card’s edge connector aligns with the internal PERC expansion card connector.

3. Align the slot on the internal PERC riser with the expansion card.

4. Slide the expansion card into the internal riser connector until the card is fully seated and the blue release tab clicks into place.

5. If applicable, connect cables to the expansion card.

6. Install the expansion card riser on the system board.

Next steps


2. Install the internal PERC riser on the system board.


4. Reconnect the disconnected cables to the expansion card(s).


NOTE: If closed, open the expansion card latch on the cooling shroud to support the full length card.


Prerequisites


89



3. Disconnect any cables connected to the expansion card.

4. Remove the expansion card riser out of the server.


Steps

1. For expansion cards:

a. Installed in PCIe slots 3 and 4 of the dual riser module, lift the expansion card lock up.

b. Installed in PCIe slots 1 and 2 of the dual riser module, pull the expansion card lock down and away from the dual riser module.

2. Pull the expansion card away from the riser.

3. If you want to remove the expansion card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion card latch.

4. Close the expansion card lock.

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Figure 32. Removing and installing a low profile expansion card from the dual riser module

1. low profile expansion card 2. expansion card retention latch

3. dual riser module

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Figure 33. Removing and installing a low profile expansion card from the dual riser module

1. dual riser module 2. expansion card retention latch

3. full height, full length expansion card 4. PCIe slot on riser card

Figure 34. Removing and installing a full height, full length expansion card from the dual riser module

1. dual riser module 2. full height, full length expansion card

3. expansion card retention latch 4. full height, full length expansion card latch (on cooling shroud)

Next steps

1. If applicable, install the expansion card(s).

2. Install the dual riser module.

91

3. If applicable, open the expansion card latch on the cooling shroud to support a full length expansion card.

4. If disconnected, reconnect cables to the expansion card(s).


Related Tasks







Prerequisites



3. If opened, close the expansion card latch on the cooling shroud.

4. Remove the expansion card riser.

5. Unpack the expansion card and prepare it for installation.

NOTE: For instructions, see the documentation accompanying the expansion card.


Steps

1. For expansion cards:

a. To be installed in PCIe slots 3 and 4 of the dual riser module, lift the expansion card lock up.

b. To be installed in PCIe slots 1 and 2 of the dual riser module pull, the expansion card lock down and away from the dual riser module.

2. Holding the card by its edges, position the card so that the card’s edge connector aligns with the expansion card connector.

3. Insert the card’s edge connector firmly into the expansion card connector until the card is fully seated.

4. Close the expansion card retention latch.

Next steps

1. Install the expansion card riser.

2. If disconnected, connect the required power or data cables to the expansion card.

3. If required press the expansion card latch on the cooling shroud to support the full length expansion card .


5. Install any device drivers required for the expansion card as described in the documentation for the card.

92

Related Tasks






iDRAC ports card (optional)

The iDRAC ports card consists of the SD vFlash card slot and an iDRAC port. The iDRAC ports card is used for advanced management of the system.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

Removing the iDRAC ports card

Prerequisites




3. If applicable, disconnect the cables from expansion card (s).

4. Remove the expansion card riser.




Steps

1. Disconnect the management network cable from the iDRAC port.

2. Loosen the two screws securing the iDRAC ports card holder to the system board.

3. Pull the iDRAC ports card up and toward the front of the system to disengage it from the connector and remove the card from the chassis.

93

Figure 35. Removing and installing the iDRAC ports card

1. iDRAC ports card holder 2. iDRAC port

3. SD vFlash media card reader 4. iDRAC ports card

5. screws (2) 6. iDRAC ports card connector on system board

Next steps

1. Install the expansion card riser.

2. If applicable, connect the required power or data cables to the expansion card(s).


4. If applicable, open the expansion card latch on the cooling shroud to support the full length expansion card.


Related Tasks




94

Installing the iDRAC ports card

Prerequisites






4. If applicable, disconnect the cables from expansion card (s).

5. If applicable, remove the expansion card riser

Steps

1. Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall.

2. Insert the iDRAC ports card into the connector on the system board.

3. Tighten the screws to secure the iDRAC ports card.

Next steps




4. If required, open the expansion card latch on the cooling shroud to secure the full length expansion card.


Related Tasks





SD vFlash media card

A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

95

Replacing an SD vFlash media card

1. Locate the SD vFlash media slot at the back of the chassis.

2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the card slot.

Figure 36. Removing and installing the SD vFlash media card

1. SD vFlash media card 2. SD vFlash media-card slot

3. To install an SD vFlash media card, insert the contact-pin end of the SD vFlash media card into the card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the card.

4. Press the card inward to lock it into the slot.

Installing the SD vFlash card

Prerequisites




NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Align the SD card appropriately and insert the contact-pin end of the card into the slot.

96


2. Press the card into the card slot to lock it into place.

Next steps


Internal dual SD module

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Removing an internal SD card

Prerequisites




4. If installed, remove the expansion card riser(s).

NOTE: If open, close the expansion-card latch on the cooling shroud to release the full length card.



Steps

1. Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

2. Lift the SD card away from the system.

Next steps

1. If removed, reinstall the PCIe expansion card riser(s).

2. If disconnected, reconnect the required power or data cables to the expansion card.




Related TasksRemoving the cooling shroud

97




Installing an internal SD card

Prerequisites




4. If installed, remove the expansion card riser(s).

NOTE: If open, close the expansion card latch on the cooling shroud to release the full length card.



NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in the System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Align the SD card appropriately and insert the contact-pin end of the card into the slot.


2. Press the card into the card slot to lock it into place.

Next steps


2. If disconnected, connect the required power or data cables to the expansion card(s).




Related Tasks





98

Removing the internal dual SD module

Prerequisites




NOTE: If applicable, close the expansion-card latch on the cooling shroud to release the full length card.


5. If applicable, remove the expansion-card riser (s).


Steps

1. Locate the internal dual SD module on the system board.

2. If installed, remove the SD card(s).

3. Hold the plastic pull tab and pull the dual SD module out of the system board.

99

Figure 37. Removing and installing the Internal Dual SD Module (IDSDM)

1. Internal Dual SD module 2. LED status indicator (2)

3. SD card (2) 4. SD card slot 2

5. SD card slot 1 6. IDSDM connector

The following table describes the IDSDM indicator codes.

Convention IDSDM indicator code Condition

A Green Indicates that the card is online

B Flashing green Indicates rebuild or activity

C Flashing amber Indicates a card mismatch or a card failure

D Amber Indicates that the card is offline, has failed, or is write-protected

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Convention IDSDM indicator code Condition

E Not lit Indicates that the card is either missing or booting

Next steps




4. If required open the expansion card latch on the cooling shroud to support the full length expansion card.


Related Tasks





Installing the internal dual SD module

Prerequisites




4. If installed, remove the expansion card riser (s).




Steps

1. Locate the IDSDM connector on the system board.

2. Align the connectors on the system board and the dual SD module.

3. Push the dual SD module until it is firmly seated on the system board.

Next steps

1. Install the SD media card(s).

2. If removed, reinstall the PCIe expansion card riser (s).



5. If required open the expansion card latch on the cooling shroud to support the full length expansion card.

101


Related Tasks



Installing an internal SD card



Processors and heat sinks

Use the following procedure when:

• Removing and installing a heat sink

• Installing an additional processor

• Replacing a processor

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket.

Removing a heat sink

Prerequisites


NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.








6. Keep the Phillips #2 screwdriver ready.

WARNING: The heat sink will be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it.

102

Steps

1. Loosen one of the screws that secure the heat sink to the system board.

Allow some time (around 30 seconds) for the heat sink to loosen from the processor.

2. Remove the screw diagonally opposite the screw you first removed.

3. Repeat the procedure for the remaining two screws.

Figure 38. Removing and installing the heat sink

1. captive screw (4) 2. heat sink

3. processor socket 4. screw hole (4)

Next steps

1. Remove the processor.



Removing a processor

Removing a processor

Prerequisites



103

WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.




3. If you are upgrading your system (from a single processor system to a dual processor system or a processor with a higher processor bin), download the latest system BIOS version from dell.com/support and follow the instructions included in the compressed download file to install the update on your system.

NOTE: You can update the system BIOS by using Lifecycle Controller.


5. If installed, remove the PCIe expansion card riser.



7. Remove the heat sink.


Steps

1. Using a clean, lint-free cloth remove any thermal grease from the surface of the processor shield.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.

2. Position your thumb firmly over the socket-release lever 1 and lever 2 of the processor and release both the levers simultaneously from the locked position by pushing down and out from under the tab.

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Figure 39. Processor shield opening and closing lever sequence

1. socket-release lever 1 2. processor

3. socket-release lever 2

3. Hold the tab on the processor shield and rotate the shield upward and out of the way.

4. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor blank in the vacant socket to ensure proper system cooling. The processor blank covers the vacant sockets for the DIMMs and the processor.

105

Figure 40. Installing and removing a processor

1. socket-release lever 1 2. pin–1 corner of the processor

3. processor 4. slot (4)

5. processor shield 6. socket-release lever 2

7. processor socket 8. tab (4)

Next steps

1. If you are removing the processor permanently, install the processor blank.

2. Install a processor.

3. Install the heat sink.







Removing a heat sink

Installing a processor

Installing a heat sink

106

Installing a processor

Prerequisites





3. If you are upgrading your system (from a single processor system to a dual processor system or a processor with a higher processor bin) download the latest system BIOS version from dell.com/support and follow the instructions included in the compressed download file to install the update on your system.

NOTE: You can update the system BIOS by using Lifecycle Controller.


NOTE: If you are installing a single processor, it must be installed in socket CPU 1.

Steps

1. Unpack the new processor.

2. Locate the processor socket.

3. Unlatch and rotate the socket-release levers 90 degrees upward and ensure that the socket-release lever is fully open.

4. Hold the tab on the processor shield and lift the shield and move it out of the way.

5. If installed, remove the socket protective cap from the processor shield. To remove the socket protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to damage the pins in the socket.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket.

6. Install the processor in the socket:

a. Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor. Place this corner in the same corner of the ZIF (Zero Insertion Force) socket identified by a corresponding triangle on the system board.

b. Install the processor into the socket such that the slots on the processor align with the socket keys.

CAUTION: The sled uses a ZIF processor socket. Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket.

c. Close the processor shield.

107

d. Rotate the socket-release lever 1 and lever 2 simultaneously until they are locked into position.

Next steps

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions.

1. Install the heat sink.


Related Tasks



Prerequisites





3. Install the processor.


NOTE: If you are installing a single processor, it must be installed in socket CPU 1.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.

2. Using the thermal grease syringe included with your processor kit, apply the grease in a thin spiral on the top of the processor as shown in the figure.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.

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Figure 41. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal grease syringe

3. Place the heat sink on the processor.

4. Tighten one of the four screws to secure the heat sink to the system board.

5. Tighten the screw diagonally opposite to the first screw that you tightened.

NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt. The screw tension should be not more than 6 in-lb (6.9 cm-kg).

6. Repeat the procedure for the remaining screws.

Next steps






6. While booting, press <F2> to enter System Setup and check that the processor information matches the new system configuration.

7. Run system diagnostics to verify that the new processor operates correctly.

Related TasksInstalling a processor

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Power supplies

Your system supports:

• Two 495 W, 750 W, or 1100 W AC power supply modules

• Two 750 W DC power supply modules

– When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency.

– When only one power supply is installed, the power supply configuration is non-redundant (1 + 0). Power is supplied to the system only by the single power supply.

– When configured in a 2+0 configuration, 1+1 redundancy will not be supported.

NOTE: If two power supplies are used, they must be of the same type and must have the same maximum output power.

NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP) label on the back. Mixing power supplies from earlier generations of Dell PowerEdge servers can result in a power supply mismatch condition or failure to power on.

Hot Spare feature

Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy.

When the Hot Spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.

If having both PSUs active is more efficient than having one PSU in a sleep state, the active PSU can also activate a sleeping PSU.

The default PSU settings are as follows:

• If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.

• If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.

You can configure the Hot Spare feature by using the iDRAC settings. For more information on iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.

Removing the power supply unit blank

If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.

110

CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply.

Figure 42. Removing and installing the power supply blank

1. power supply blank 2. power supply bay

Installing the power supply unit blank

Install the power supply unit blank only in the second power supply unit bay.

To install the power supply unit blank, align the blank with the power supply unit bay and push it into the chassis until it clicks into place.

Removing an AC power supply unit

Prerequisites


CAUTION: The system requires one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation.


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Steps

1. Disconnect the power cable from the power source and from the power supply unit that you intend to remove and remove the cables from the strap.

2. Press the release latch and slide the power supply unit out of the chassis.

Figure 43. Removing and installing an AC power supply unit

1. release latch 2. power supply unit cable connector

3. power supply unit 4. connector

5. power supply unit handle

Next steps

1. Install the AC power supply unit.


Related TasksInstalling an AC power supply unit

Installing an AC power supply unit

Prerequisites


Steps

1. Verify that the power supply unit being installed is of the same type and has the same maximum output power as the existing power supply unit.

112

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

2. If installed, remove the power supply unit blank.

3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place.

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation.

4. Connect the power cable to the power supply unit and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until discovery is complete. Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit. The power-supply unit status indicator turns green to signify that the power supply unit is functioning properly.

Wiring instructions for a DC power supply unit

Your system supports up to two –(48–60) V DC power supplies (when available).

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt current rating.

CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently secured to earth (ground).

NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring.

Input requirements

• Supply voltage: –(48–60) V DC

• Current consumption: 32 A (maximum)

Kit contents

• Dell part number 6RYJ9 terminal block or equivalent (1)

• #6-32 nut equipped with lock washer (1)

Required tools

Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire

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NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding)

Required wires

• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]

• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)

• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground)

Assembling and connecting the safety ground wire

Prerequisites


Steps

1. Strip the insulation from the end of the green/yellow wire, exposing approximately 4.5 mm (0.175 inch) of copper wire.

2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green/yellow wire (safety ground wire).

3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer.

Figure 44. Assembling and connecting the safety ground wire

1. #6-32 nut 2. spring washer

3. locking washer 4. safety ground wire

5. grounding post

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Assembling the DC input power wires

Prerequisites


Steps

1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch) of copper wire.

WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system.

2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a #2 Phillips screwdriver.

WARNING: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply.

3. Rotate the rubber cap clockwise to fix it over the captive screws.

4. Insert the mating connector into the power supply.

Figure 45. Assembling the DC input power wires

1. wire RTN 2. DC power connector

3. captive screws (2) 4. rubber cap

5. DC power socket 6. wire –48 V

115

Removing a DC power supply unit

Prerequisites


CAUTION: The system requires one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation.



Steps

1. Disconnect the power wires from the power source and the connector from the power supply you intend to remove.

2. Disconnect the safety ground wire.

3. Press the release latch and slide the power supply out of the chassis.

Figure 46. Removing and installing a DC power supply

1. release latch 2. power supply status indicator

3. power supply 4. connector

5. power supply handle

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Next steps

• Follow the procedure listed in After working inside your system.

Installing a DC power supply unit

Prerequisites




3. Verify that the power supply unit being installed is of the same type and has the same maximum output power as the existing power supply unit.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

Steps

1. If installed, remove the power supply blank.

2. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place.

NOTE: If you unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation.

3. Connect the safety ground wire.

4. Install the DC power connector in the power supply unit.

CAUTION: When connecting the power wires, secure the wires with the strap to the power supply handle.

5. Connect the wires to a DC power source.

NOTE: When installing, hot-swapping, or hot-adding a new power supply, wait for 15 seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify that the power supply is functioning properly.

Next steps

• Follow the procedure listed in After working inside your system.

Power interposer board

The power interposer board (PIB) is only supported in systems with redundant power supplies.

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Removing the power interposer board

Prerequisites









7. Remove the internal hard drive cage.

CAUTION: To prevent damage to the power interposer board, you must remove the power supply module(s) or power supply blank from the system before removing the power interposer board or power distribution board.

Steps

1. Remove the power supply module(s) from the back of the chassis.

2. Disconnect the power cables from the hard-drive backplane and the system board.

3. Press the release latch on the PIB to release it from the hooks on the power supply unit cage.

4. Lift the PIB up and out of the chassis.

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Figure 47. Removing and installing the power interposer board

1. touch point 2. release latch

3. power supply unit cage 4. hooks (4)

5. locking slots (4) 6. power interposer board

7. FAN1 power connector

Next steps

1. Install the replacement power interposer board and connect all the required cables to the system board and the hard drive backplane.

2. Install the internal hard drive cage.





7. If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card.


Related Tasks



Installing the power interposer board



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Installing the power interposer board

Prerequisites









7. Remove the internal hard drive cage.

Steps

1. Align the locking slots on the power interposer board with the hooks on the power supply cage and slide it into place.

2. Route the power cables as applicable, and connect the power cables to the system board and hard drive backplane.

3. Install the power supply module(s) in their original locations.

Next steps



3. Install the internal hard drive cage.



6. If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card.


Related Tasks





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System battery

Replacing the system battery

Prerequisites







WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system.


Steps

1. Locate the battery socket, see System board connectors.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

2. To eject the battery, press firmly on the edge of the positive side of the battery in the direction of the arrow as shown in the illustration below.

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1. positive side of battery 2. socket

3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.

4. Press the battery into the connector until it snaps into place.

Next steps




4. If applicable, open the expansion card latch on the cooling shroud to secure the full length expansion card.


6. While booting, press <F2> to enter the System Setup and ensure that the battery is operating properly.

7. Enter the correct time and date in the System Setup Time and Date fields.

8. Exit the System Setup.

Related Tasks





Hard drive backplane

Removing the hard drive backplane

Prerequisites


CAUTION: To prevent damage to the hard drives and hard drive backplane, you must remove the hard drives from the system before removing the hard drive backplane.

CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can reinstall them in their original locations.



3. Remove all hard drives.

Steps

1. Disconnect the left ear control panel and right ear I/O module cables, SAS/SATA data cable(s), and power cables from the hard-drive backplane.

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CAUTION: The I/O module is connected to the backplane using a Zero Insertion Force(ZIF) connector. To prevent damage to the I/O cable, you must release the locking tab of the ZIF connector on the hard drive backplane before removing or installing the I/O cable. Do not use excessive force when removing the I/O module cable as it can damage the connectors.

2. Press the hard drive backplane release tabs to disengage the backplane from the chassis.

3. Push the hard drive backplane away from the system until the securing hooks on the system chassis are free from the slots on the hard drive backplane.

4. Lift the backplane partially away from the system and disconnect the control panel cable, USB cable, and backplane signal cable.

5. Lift the backplane away from the system.

Figure 48. Removing and installing the SAS/SATA backplane

1. release tab (2) 2. left ear control panel flex cable

3. backplane signal cable 4. backplane power cable

5. SAS cable B1/A1 6. USB cable

7. control panel 8. right ear I/O panel flex cable

9. ZIF connector for right ear I/O panel flex cable

10. backplane power cable

11. hard drive backplane 12. hard drive backplane connector (12)

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Figure 49. The figure shows cabling between the hard drive backplane and RAID controller card without any riser modules.

1. RAID controller 2. system board

3. backplane 4. SAS A connectors on backplane

5. SAS B connectors on backplane

124

Figure 50. The figure shows cabling between the hard drive backplane and RAID controller on internal PERC riser and internal hard drive connections.

1. internal hard drives (2) 2. internal SATA connector

3. system board 4. SAS A connector on RAID controller

5. SAS B connector on RAID controller 6. backplane

7. SAS A connectors on backplane 8. SAS B connectors on backplane

125

Figure 51. The figure shows cabling between the hard drive backplane RAID controller on dual riser module.

1. system board 2. RAID controller on dual riser module

3. SAS A connector on RAID controller 4. SAS B connector on RAID controller

5. backplane 6. SAS A connectors on backplane

7. SAS B connectors on backplane

Next steps

1. Reconnect the data cable(s) and power cable to the hard drive backplane

2. Install all SAS/SATA/SSD hard drives into their original locations.


Installing the hard drive backplane

Prerequisites



126

3. Disconnect the data, signal and power cables to the backplane.

4. Remove all SAS/SATA/SSD hard drives.


Steps

1. Use the hooks on the chassis as guides to align the hard drive backplane to the chassis.

2. Lower the hard drive backplane until the release tabs snap into place.

3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane.

Next steps

1. Install all SAS/SATA/SSD hard drives in their original locations.

2. Reconnect the data, signal and power cables to the backplane.


Related Tasks



Control panel and I/O module

Removing the control panel

Prerequisites



3. Keep the T15 Torx screwdriver ready.


CAUTION: Do not use excessive force when removing the control panel cable as it can damage the connectors.

Steps

1. Disconnect the control panel cable from the hard drive backplane by pulling on the plastic pull tab.

2. Remove the screws that secure the control panel to the chassis.

3. Fold the plastic pull tab close to the connector.

4. Pull out the control panel cable as you guide the connector and the plastic pull tab through the channel on the chassis.

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Figure 52. Removing and installing the control panel

1. screw (3) 2. control panel

3. hard drive backplane 4. control panel connector

5. control panel connector on hard drive backplane

6. plastic pull tab

Next steps

1. Replace the control panel.


Related Tasks

Removing the control panel

Installing the control panel

Installing the control panel

Prerequisites




128


Steps

1. Fold the PPID label around the cable.

2. Fold the pull tab close to the connector and guide the connector and pull tab into the channel.

3. Push the cable until the cable passes completely through the channel.

4. Tighten the screws to secure the control panel to the chassis.

NOTE: You must route the cable properly to prevent it from being pinched or crimped.

5. Connect the cable connector to the hard drive backplane by pushing on the center of the connector.

Next steps


Removing the I/O panel

Prerequisites





CAUTION: The I/O module is connected to the backplane using a Zero Insertion Force(ZIF) connector. To prevent damage to the I/O cable, you must release the locking tab of the ZIF connector on the hard drive backplane before removing or installing the I/O cable. Do not use excessive force when removing the I/O module cable as it can damage the connectors.

Steps

1. Lift the locking tab on the I/O cable connector to release the lock.

2. Disconnect the I/O cable from the backplane.

3. Remove the screws securing the I/O panel to the chassis.

4. Pull out the I/O panel cable through the channel on the chassis.

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Figure 53. Removing and installing the I/O panel

1. I/O panel cable connector 2. ZIF connector on the hard drive backplane

3. I/O panel cable 4. hard drive backplane

5. screw (3) 6. I/O panel

7. chassis

Next steps

1. Replace the I/O panel. See Removing the I/O panel .


Installing the I/O panel

Prerequisites




130


Steps

1. Fold the PPID label around the cable.

2. Push the cable until the cable passes completely through the channel.

CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard-drive backplane.

3. If locked, rotate the locking tab on the I/O cable connector clockwise 90 degrees to release the lock.

4. Connect the I/O panel cable to the connector on the hard-drive backplane.

5. Rotate the locking tab on the I/O cable connector counter clockwise 90 degrees to secure the lock.

6. Tighten the screws to secure the control panel to the chassis.

NOTE: You must route the cable properly to prevent it from being pinched or crimped.

Next steps


System board

Removing the system board

Prerequisites




3. Remove / disconnect the following components:

a. cooling shroud

b. cooling fans

c. power supply(s)

d. expansion card riser (s)

e. integrated storage controller card

f. internal dual SD module

g. internal USB key (if installed)

h. heat sink(s)/heat-sink blank(s)

i. processors(s)/processor blank(s)

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CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap.

j. memory modules and memory module blanks


Steps

1. Disconnect the SAS cable from the system board.

2. Disconnect all other data and power cables from the system board.

CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

3. Remove the screws securing the system board to the chassis.

Figure 54. Screw location on the system board

1. system board screw (9) 2. system board holder

4. Hold the system-board holder, lift the system board and slide it toward the front of the chassis.

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Figure 55. Removing and installing the system board

1. system board 2. system-board holder

Related Tasks



Removing an AC power supply unit

Removing the internal dual SD module


Removing a memory module

Installing the system board

Prerequisites


133




Steps

1. Unpack the new system board assembly.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.

2. Hold the touch points and lower the system board into the chassis.

3. Push the system board toward the back of the chassis until the board clicks into place.

Next steps

1. Install / connect the following components:

a. integrated storage controller card

b. internal USB key (if installed)

c. internal dual SD module

d. the expansion card riser (s)

e. heat sink(s)/heat-sink blank(s) and processors(s)/processor blank(s)

f. memory modules and memory module blanks

g. cooling-fans

h. cooling shroud

i. power supply unit(s)

2. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall .


4. Ensure that you:

a. Use the Easy Restore feature to restore the service tag.

b. If the service tag is not backed up in the backup flash device, enter the system service tag manually.

c. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller 8 (iDRAC8) User's Guide, at dell.com/esmmanuals.

d. Update the BIOS and iDRAC versions.

Related Tasks


Installing the internal dual SD module




Installing an AC power supply unit

Restoring the Service Tag using the Easy Restore feature

Entering the system Service Tag using System Setup

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Restoring the Service Tag using the Easy Restore feature

Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

• Press Y to restore the Service Tag, license, and diagnostics information.

• Press N to navigate to the Lifecycle Controller based restore options.

• Press <F10> to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Perform one of the following steps:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Entering the system Service Tag using System Setup

If you know the system Service Tag, use System Setup menu to enter the Service Tag.

About this task

NOTE: This procedure should be followed if Easy Restore fails to populate the service tag.

Steps

1. Turn on the system.

2. Press <F2> to enter System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/esmmanuals.

135

5Troubleshooting your system

Safety first—for you and your system


Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system hangs. The reverse is also true. You must boot to the same boot mode in which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices.

Troubleshooting the video subsystem1. Check the system and power connections to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see Getting help.

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Troubleshooting a USB device

About this taskFollow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.

Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.

NOTE: Older operating systems may not support USB 3.0.

4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.

5. In iDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or Standard OS Use.

6. If the problem is not resolved, replace the keyboard and/or mouse with a working keyboard or mouse.

If the problem is not resolved, proceed to the next step to troubleshoot other USB devices attached to the system.

7. Turn off all attached USB devices, and disconnect them from the system.

8. Restart the system.

9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen.

10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.

If your keyboard is not functioning, you can use remote access to enable or disable the USB options.

11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings.

12. In the IDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or Standard OS Use.

13. Reconnect and power on each USB device one at a time.

14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known good cable, and turn on the device.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting iDRAC Direct (USB XML configuration)For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

Steps

1. Ensure your USB storage device is connect to the front USB Management Port, identified by icon.

2. Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one partition.

137

3. Verify that the USB storage device is configured correctly. For more information on configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

5. Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings.

6. Remove and re-insert the USB storage device.

7. If import operation does not work, try with a different USB storage device.

Next stepsIf all troubleshooting fails, see Getting help.

Troubleshooting iDRAC Direct (laptop connection)For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

Steps

1. Make sure your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable.

2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

3. If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device driver is installed.

4. If the driver is installed, ensure you are not connected to any network through WiFi or cabled ethernet as iDRAC Direct uses a non-routable address.

Next stepsIf all troubleshooting fails, see Getting help.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.

If the problem is resolved, replace the interface cable with a known good cable.

3. Turn off the system and the serial device, and swap the device with a comparable device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see Getting help.

138

Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.

2. Reboot the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not light, check all cable connections.

• If the activity indicator does not light, the network driver files might be damaged or missing.

Remove and reinstall the drivers if applicable. See the NIC's documentation.

• If applicable, change the autonegotiation setting.

• Use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation.

5. Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed and duplex. See the documentation for each network device.

7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting a wet system

Prerequisites


Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.


3. Remove the following components from the system:

• hard drives

• hard-drive backplane

• USB memory key

• hard-drive tray

• cooling shroud

• expansion-card risers (if present)

• expansion cards

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• power supply unit(s)

• cooling-fan assembly (if present)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3.


7. Turn on the system and attached peripherals.

If the system does not start properly, see Getting Help.

8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you removed.

9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

Troubleshooting a damaged system

Prerequisites


Steps



3. Ensure that the following components are properly installed:

• Cooling shroud

• Expansion-card risers (if present)

• Expansion cards

• Power supply(s)

• Cooling-fan assembly (if present)

• Cooling fans

• Processor(s) and heat sink(s)

• Memory modules

• Hard-drive carriers

• Hard-drive backplane

4. Ensure that all cables are properly connected.



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Next steps


Troubleshooting the system battery

Prerequisites


NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

Steps

1. Re-enter the time and date in the System Setup.

2. Turn off the system and disconnect it from the electrical outlet for at least one hour.

3. Reconnect the system to the electrical outlet and turn on the system.

4. Enter the System Setup.

If the date and time are not correct in the System Setup, check the SEL for system battery messages.

Next stepsIf the problem persists, see Getting help.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup, the problem may be caused by software rather than by a defective battery.

Troubleshooting power supply unitsCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Troubleshooting power source problems1. Press the power button to ensure that your system is turned on. If the power indicator does not light

up when the power button is pressed, press the power button firmly.

2. Plug in another working device to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

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6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.

Power supply unit problems1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply handle/LED indicates that the power supply is working properly.

3. If you have recently upgraded your system, ensure that the power supply unit has enough power to support the new system.

4. If you have a redundant power supply configuration, ensure that both the power supply units are of the same type and wattage.

If the LED You may have to upgrade to a higher wattage power supply unit.

5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on the back.

6. Reseat the power supply unit.

NOTE: After installing a power supply unit, allow several seconds for the system to recognize the power supply unit and determine if it is working properly.

If the problem persists, see Getting Help.

Troubleshooting cooling problems


Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, memory-module blank, or back-filler bracket is not removed.

• Ambient temperature is not too high.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC Web GUI

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan speed to a custom value.

From F2 System Setup

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1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum fan speed.

From RACADM commands

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access User’s Guide at dell.com/esmmanuals.

Troubleshooting cooling fans

Prerequisites


NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly.

Steps


2. Reseat the fan or the fan's power cable.


4. Restart your system.,

Next steps


Troubleshooting system memory

Prerequisites


Steps

1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for available diagnostic tests.

If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds, and then reconnect the system to the power source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

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If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.



7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with the next step.


12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem.


15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists after all memory modules have been checked, see Getting Help.

Troubleshooting an internal USB key

Prerequisites


Steps

1. Enter the System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.



4. Locate the USB key and reseat it.


6. Turn on the system and attached peripherals and check if the USB key is functioning.

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7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a different USB key that you know works properly.


Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting an SD card

Prerequisites


NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.


NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart, the system displays a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical alert will be logged and chassis health will degrade.

4. Replace the failed SD card with a new SD card.


6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the required modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system will prompt you to perform a rebuild.

NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card. Perform the rebuild of the SD card as necessary.

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Troubleshooting a hard drive

Prerequisites


CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive.

Steps

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps:

a. Reboot the system and press <F10> during system startup to run the Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

See the Lifecycle Controller documentation or online help for information on RAID configuration.

b. Ensure that the hard drive(s) are configured correctly for the RAID array.

c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information.

4. Reboot the system and enter System Setup.

5. Verify that the controller is enabled and the drives are displayed in System Setup.

Next stepsIf the problem persists, try troubleshooting the expansion cards or see Getting Help.

Troubleshooting a storage controller


NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating system and the controller.




4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines.

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5. Ensure that each expansion card is firmly seated in its connector.


7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.


10. Remove all expansion cards installed in the system.


12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.


Troubleshooting expansion cards

Prerequisites


NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

Steps

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics .


3. Open the system.

4. Ensure that each expansion card is firmly seated in its connector.

5. Close the system.

6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

7. Open the system.

8. Remove all expansion cards installed in the system.


10. Run the appropriate diagnostic test. For more information, see Using System Diagnostics .


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11. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Open the system.

c. Reinstall one of the expansion cards.

d. Close the system.

e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics .

Next steps


Troubleshooting processors

Prerequisites


Steps

1. Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.


3. Open the system.

4. Ensure that the processor and heat sink are properly installed.



Next steps


System messages

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see the documentation that accompanied the operating system or application.

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Diagnostic messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics.

Alert messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

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6Using system diagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell embedded system diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the embedded system diagnostics

If a major component or device in the system does not operate properly, running the Embedded System Diagnostics may indicate component failure.

Running the Embedded System Diagnostics

The embedded system diagnostics program is run from the Dell Lifecycle Controller.

Prerequisites

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

Steps

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

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System diagnostics controls

Menu Description

Configuration Displays the configuration and status of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

For information about Embedded System Diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/home.

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7Jumpers and connectors

System board jumper settings

For information on resetting the password jumper to disable a password, see Disabling a Forgotten Password.Table 7. System board jumper settings

Jumper Setting Description

PWRD_EN The password reset feature is enabled (pins 2–4).

The password reset feature is disabled (pins 4–6). The iDRAC local access is unlocked at the next AC power cycle.

NVRAM_CLR The configuration settings are retained at the next system boot (pins 3–5).

The configuration settings are cleared at system boot (pins 1–3).

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System board connectors

Figure 56. System board connectors and jumpers

Item Connector Description

1 PCIE _G2_X4 (PCH) PCIE Slot 3 (x4)

2 PCIE_G3_X16 (CPU1) PCIe Slot 2 and PCIe Slot 1 (PCIe Slot is closer to the CPU2 socket)

3 B1,B5,B2,B6 DIMMS for CPU2 channels 0&1

4 CPU2 Processor socket 2

5 J-AMEA iDrac ports card connector

6 B8,B4,B7,B3 DIMMS for CPU2 channels 2&3

7 CPU2_PWR_C (P3) CPU2 power connector

8 Int_PCIE_G3_X8 (CPU2) Internal PCIe slot

9 IDSDM Internal Dual SD Module

10 INTRUSION Intrusion switch connector

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Item Connector Description

11 FAN6 Cooling fan 6 connector


13 A1,A5,A2,A6 DIMMS for CPU1 channels 0&1


15 CPU1 Processor socket 1


17 PWR_CONN B(P2) CPU1 power connector

18 A8,A4,A7,A3 DIMMS for CPU1 channels 2&3


20 INT_ USB3.0 Internal USB3 port

21 BP_SIG Backplane signal connector

22 ODD_PWR Power for the optical drive

23 SYS_PWR_CONN(P1) 24-pin power connector

24 FP_USB Front USB connector

25 SATA_CDROM Optical drive SATA connector

26 PIB_CONN Power interface board signal connector

27 SATA_TBU Tape backup unit SATA connector

28 BATTERY System battery connector

29 CTRL_PNL Control panel signal connector

30 SW_RAID_A Internal SATA A connector

31 TPM_MODULE Trusted Platform Module connector

32 J_PSWD_NVRAM Clear password / NVRAM jumpers. See System board jumper settings.

Disabling a forgotten passwordThe system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use.

Prerequisites


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Steps



3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.


The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2 and 4. However, before you assign a new system and/or setup password, you must move the jumper back to pins 4 and 6.

NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots.




8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.



11. Assign a new system and/or setup password.

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8Technical specificationsProcessor

Processor type One or two Intel Xeon E5 2600 V3 product family processors

Expansion Bus

Bus type PCI Express Generation 2 and PCI Express Generation 3 expansion slots with two optional riser cards.

Expansion slots (with optional expansion card risers)

Dual riser module (uses PCIe slot 1 and PCIe slot 2 on system board)

(Slot 1) One full-height, full-length x16 link (from CPU1)

(Slot 2) One half-length, low profile x8 link (from CPU1)

NOTE: When a card installed in PCIe Slot2, the PCIe Slot1 will perform at PCIe x8 bandwidth only. The expansion card riser can be used with either two x8 PCIe cards or with one x16 PCIe card on PCIE slot 1.



Internal PERC riser (Slot 5) One half-length, low-profile x8 (internal, for PERC only) (from CPU2)

Expansion slots (without expansion card risers)

(Slot 1) One half-length, low-profile x16 (from CPU1)

(Slot 2) One half-length, low-profile x16 (from CPU1)

(Slot 3) One half-length, low-profile x4 (from PCH)

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Memory

Architecture 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 registered, Error Correcting Code (ECC) Spare Rank, Single Device Data Correction (SDDC) DIMMs

Support for advanced ECC or memory optimized operation

Memory module sockets Sixteen 288-pin sockets

Memory module capacities (RDIMM)

4 GB, 8 GB, 16 GB, and 32 GB

Minimum RAM 4 GB with a single processor

8 GB with a dual processor (minimum one memory module per processor)

Maximum RAM Up to 256 GB with a single processor

Up to 512 GB with a dual processor

Power Supply Unit Capacity

Power rating per power supply unit (hot swap)

1100 W (Platinum) AC (100-240 V, 50/60 Hz, 12 A-6.5 A)

750 W (Platinum) AC (100-240 V, 50/60 Hz, 10 A-5 A)

750 W (Platinum) DC (240 V DC, 4.5 A)

NOTE: For China only

495 W (Platinum) AC (100-240 V, 50/60 Hz, 6.5 A-3 A)

Heat dissipation

NOTE: Heat dissipation is calculated using the power supply wattage rating.

1908 BTU/hr maximum (495 W power supply)



Voltage

NOTE: This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

Storage Controller

Storage Controller PERC H330, PERC H730, PERC H730P, and 12Gb SAS HBA

Drives

Hard drives Up to twelve 3.5 inch or 2.5 inch(with 3.5 inch drive carrier adapters), hot-swappable SAS, SATA, or Nearline SAS hard drives

SSD Up to twelve 3.5 inch or 2.5 inch(with hybrid drive carriers), hot-swappable SATA SSDs

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Drives

Internal hard drives Up to two 2.5 inch, internal cabled SATA

NOTE: These internal drives are used only for the operating system. They will not be controlled by the RAID controller. These hard drives are controlled by PCH chipset.

Connectors

Back

NIC Two 10/100/1000 LAN ports

Serial 9-pin, DTE, 16550-compatible

USB Two USB ports, 1 USB 3.0-compliant port and 1 USB2.0–compliant port

Video 15-pin VGA

iDRAC8 One optional vFlash memory card slot and one dedicated 1Gbe Ethernet port with iDRAC8 Enterprise card and up to two optional shared NIC ports.

NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.

Front

USB One 4-pin, USB 2.0-compliant

One USB management port

Video 15-pin VGA

Internal

SATA One Mini-SAS connectors

USB One 9-pin, USB 3.0-compliant

Internal Dual SD Module Two optional flash memory card slots with the internal SD module

NOTE: One card slot is dedicated for redundancy.

Video

Video type Integrated Matrox G200

Video memory 16 MB shared

Physical

Height 8.68cm(3.41 inch)

Width 48.24 cm (18.99)

Depth 64.6 (25.43 inch) (with Bezel)

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Physical

Maximum configuration weight 27.3Kg / 60.18lb

Empty weight 11.4Kg / 25.13lb

Environmental specifications

NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets.

Temperature

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than 950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

Fresh air For information on fresh air, see Expanded Operating Temperature section.

Maximum temperature gradient (operating and storage)

20°C/h (36°F/h)

Relative humidity

Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.

Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

Maximum vibration

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum shock

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

Maximum altitude

Operating 3048 m (10,000 ft).

Storage 12,000 m (39,370 ft).

Operating temperature de-rating

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Environmental specifications

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft).

35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).

40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).

Particulate contamination

NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and/or failures to your equipment, it may be necessary for you to re-mediate the environmental conditions that are causing the damage and/or failures. Re-mediation of environmental conditions will be the responsibility of the customer.

Air filtration

NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit.

NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

Conductive dust

NOTE: Applies to data center and non-data center environments.

Air must be free of conductive dust, zinc whiskers, or other conductive particles.

Corrosive dust

NOTE: Applies to data center and non-data center environments.

• Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point less than 60% relative humidity.

Gaseous contamination

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

Expanded operating temperature

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log.

Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

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Expanded operating temperature

NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously down to 5°C or as high as 40°C.

For temperatures between 35°C and 40°C, de-rate maximum allowable temperature by 1°C per 175 m above 950 m (1°F per 319 ft).

< 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours.

For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft).

Expanded Operating Temperature Restrictions

• Do not perform a cold startup below 5°C.

• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).

• Processors between 65 W to 120 W including 105 W (E5-2660;E5-2650), 90 W (E5-2640), 85 W (E5-2630, E5-2620, E5-2609, E5-2603) are all supported.

• Processors below 65 W(E5-2630v3, E5-2650v3) and the 120 W processor are not supported.

• Internal 2.5 inch hard drives are not supported.

• Redundant power supplies are required.

• Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.

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9Getting help

Contacting DellDell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues:

1. Go to Dell.com/support.

2. Select your country from the drop-down menu on the bottom right corner of the page.

3. For customized support:a. Enter your system Service Tag in the Enter your Service Tag field.b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:a. Select your product category.b. Select your product segment.c. Select your product.

The support page that lists the various support categories is displayed.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

NOTE: The Quick Resource Locator (QRL) code on the information tag is unique to your system. Scan the QRL to get immediate access to your system information using your smart phone or tablet.

Quick Resource Locator (QRL)

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting www.dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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