dell emc vxrack system sddc · 2020. 5. 30. · revision history the following table lists the...

Dell EMC VxRack System SDDCVersion 5.1.x

Event Code Reference GuideREV 01

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Published October 2018

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Published in the USA.

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2 Dell EMC VxRack System SDDC 5.1.x Event Code Reference Guide

Introduction 5Revision history............................................................................................ 6About this guide........................................................................................... 6

VxRack SDDC events 7MYSTIC504001............................................................................................ 8MYSTIC508002............................................................................................8MYSTIC500003............................................................................................8MYSTIC508004............................................................................................8MYSTIC504005............................................................................................8MYSTIC508006........................................................................................... 9MYSTIC500007............................................................................................9MYSTIC500008........................................................................................... 9MYSTIC500009........................................................................................... 9MYSTIC500010............................................................................................ 9MYSTIC500011........................................................................................... 10MYSTIC500012...........................................................................................10MYSTIC500013...........................................................................................10MYSTIC504014........................................................................................... 10MYSTIC508015...........................................................................................10MYSTIC504016............................................................................................11MYSTIC508017............................................................................................11MYSTIC508018............................................................................................11MYSTIC508019............................................................................................11MYSTIC500020...........................................................................................11MYSTIC504021........................................................................................... 12

VxManager Event Codes 13VxManager event code descriptions........................................................... 14

Chapter 1

Chapter 2

Chapter 3

CONTENTS

Dell EMC VxRack System SDDC 5.1.x Event Code Reference Guide 3

CONTENTS


CHAPTER 1

Introduction

l Revision history....................................................................................................6l About this guide................................................................................................... 6

Introduction 5

Revision historyThe following table lists the revision history for the VxRack SDDC Event Code Guide.

Table 1 Revision history

Revisionnumber

Date Description

01 October 5, 2018 Initial release.

About this guide

This guide lists the alert and event codes generated by the VxManager application forVxRack SDDC.

Introduction


CHAPTER 2

VxRack SDDC events

VxRack SDDC events provide information about the VxManager application as well asstatus and alerts for the VxRack SDDC system.

l MYSTIC504001....................................................................................................8l MYSTIC508002................................................................................................... 8l MYSTIC500003................................................................................................... 8l MYSTIC508004................................................................................................... 8l MYSTIC504005................................................................................................... 8l MYSTIC508006................................................................................................... 9l MYSTIC500007................................................................................................... 9l MYSTIC500008................................................................................................... 9l MYSTIC500009................................................................................................... 9l MYSTIC500010....................................................................................................9l MYSTIC500011................................................................................................... 10l MYSTIC500012.................................................................................................. 10l MYSTIC500013.................................................................................................. 10l MYSTIC504014...................................................................................................10l MYSTIC508015.................................................................................................. 10l MYSTIC504016................................................................................................... 11l MYSTIC508017................................................................................................... 11l MYSTIC508018................................................................................................... 11l MYSTIC508019................................................................................................... 11l MYSTIC500020.................................................................................................. 11l MYSTIC504021...................................................................................................12

VxRack SDDC events 7

MYSTIC504001TOR_SWITCH_INVALID_ALERTSeverityError

DescriptionDetected ToR switch does not match the manifest.

MYSTIC508002TOR_SWITCH_EXTRA_ALERTSeverityWarning

DescriptionDetected extra ToR switch that does not match the manifest.

MYSTIC500003MANAGEMENT_SWITCH_INVALID_ALERTSeverityCritical

DescriptionDetected management switch does not match the manifest.

MYSTIC508004MANAGEMENT_SWITCH_EXTRA_ALERTSeverityWarning

DescriptionAdditional management switch detected that does not match the manifest.

MYSTIC504005SPINE_SWITCH_INVALID_ALERTSeverityError

DescriptionDetected spine switch does not match the manifest.

VxRack SDDC events


MYSTIC508006SPINE_SWITCH_EXTRA_ALERTSeverityWarning

DescriptionDetected spine switch does not match the manifest.

MYSTIC500007POSTGRES_DOWN_ALERTSeverityCritical

DescriptionThe system cannot connect to an internal database.

MYSTIC500008VMWARE_CLOUD_FOUNDATION_BUNDLE_INCOMPLETE_ALERTSeverityCritical

DescriptionThe Cloud Foundation ISO file is missing some elements.

MYSTIC500009VMWARE_CLOUD_FOUNDATION_BUNDLE_INVALID_ALERTSeverityCritical

DescriptionMD5 checksum generated on the Cloud Foundation ISO bundle does not match theMD5 checksum provided by VIA in the vSAN datastore.

MYSTIC500010VMWARE_CLOUD_FOUNDATION_BUNDLE_MISSING_ALERTSeverityCritical

DescriptionThe Cloud Foundation bundle ISO file or MD5checksum file is missing.

VxRack SDDC events

MYSTIC508006 9

MYSTIC500011COORDINATION_SERVICE_DOWN_ALERTSeverityError

DescriptionCannot establish connection with Zookeeper.

MYSTIC500012HOST_AGENT_NOT_ALIVE_ALERTSeverityError

DescriptionESXi on a server in a physical rack is not running.

MYSTIC500013HMS_DOWN_ALERTSeverityCritical

DescriptionThe HMS is down.

MYSTIC504014TOR_SWITCH_DOWN_ALERTSeverityError

DescriptionOperational status is down for a physical rack's ToR switch.

MYSTIC508015MANAGEMENT_SWITCH_DOWN_ALERTSeverityWarning

DescriptionOperational status is down for a physical rack's management switch.

VxRack SDDC events


MYSTIC504016SPINE_SWITCH_DOWN_ALERTSeverityError

DescriptionOperational status is down for a physical rack's spine switch.

MYSTIC508017TOR_SWITCH_PORT_DOWN_ALERTSeverityWarning

DescriptionOperational status is down for a port in a physical rack's ToR switch.

MYSTIC508018MANAGEMENT_SWITCH_PORT_DOWN_ALERTSeverityWarning

DescriptionOperational status is down for a port in a physical rack's management switch.

MYSTIC508019SPINE_SWITCH_PORT_DOWN_ALERTSeverityWarning

DescriptionOperational status is down for a port: in a physical rack's spine switch.

MYSTIC500020HMS_AGENT_DOWN_ALERTSeverityCritical

DescriptionA physical rack's Hardware Management Services agent is down.

VxRack SDDC events

MYSTIC504016 11

MYSTIC504021SERVICEABILITY_ALERT_COLLECTION_FAILEDSeverityError

DescriptionCollection failed.

VxRack SDDC events


CHAPTER 3

VxManager Event Codes

This chapter presents the following topics:

l VxManager event code descriptions................................................................... 14

VxManager Event Codes 13

VxManager event code descriptions

The following table lists the event symptom code, level, message, and description. Thetable is ordered by symptom code.

Table 2 VxManager event code descriptions

Symptom code Level Message

MYSTIC004002 Error The version is {0} (not supported).

MYSTIC004003 Error The version is {0} (incompatible with {1} ).

MYSTIC008001 Warning The version is {0} (supported, reference version is {1} )

MYSTIC008002 Warning Virtual Appliance process failed

MYSTIC010001 Critical Host connection and power state

MYSTIC010009 Critical License inventory monitoring

MYSTIC01000C Critical Host processor status

MYSTIC01000D Critical Host memory status

MYSTIC01000E Error Host hardware fan status

MYSTIC01000F Critical Host hardware voltage

MYSTIC010010 Critical Host hardware temperature status

MYSTIC010011 Critical Host hardware power status

MYSTIC010012 Critical Host hardware system board status

MYSTIC010015 Critical Host storage status

MYSTIC010016 Critical Host error - Critical

MYSTIC010018 Critical Host connection failure

MYSTIC010019 Critical Cannot connect to storage

MYSTIC01001B Critical Exit standby error

MYSTIC01001C Critical License error

MYSTIC01001F Critical Network connectivity lost

MYSTIC010022 Critical VMKernel NIC not configured correctly

MYSTIC010028 Critical Thin-provisioned volume capacity threshold exceeded

MYSTIC01002E Critical Insufficient vSphere HA failover resources

MYSTIC010043 Critical Host SSD capacity exceeds the licensed limit for Virtual SAN

MYSTIC010044 Critical Expired Virtual SAN license

MYSTIC014000 Error Cluster health - Error

MYSTIC014003 Error Host CPU usage

MYSTIC014004 Error Host memory usage

MYSTIC014008 Error Datastore usage on disk



Table 2 VxManager event code descriptions (continued)


MYSTIC014013 Error Host battery status

MYSTIC014014 Error Status of other host hardware objects

MYSTIC014015 Error Host storage status - error

MYSTIC014016 Error Host health - error Host health - Error. An error was detected on this ESXi host.See detailed status in vCenter Server.

MYSTIC01401D Error Health status changed alarm

MYSTIC014020 Error Network uplink redundancy lost

MYSTIC014024 Error Host IPMI System Event Log status

MYSTIC014025 Error Host Baseboard Management Controller status

MYSTIC014027 Error Health status monitoring

MYSTIC01402F Error vSphere HA failover in progress

MYSTIC014030 Error Cannot find vSphere HA master agent

MYSTIC014031 Error vSphere HA host status

MYSTIC014034 Error License capacity monitoring

MYSTIC014035 Error The host license edition is not compatible with the vCenter Server license edition

MYSTIC014037 Error vSphere Distributed Switch VLAN trunked status

MYSTIC014038 Error vSphere Distributed Switch MTU matched status

MYSTIC014039 Error vSphere Distributed Switch MTU supported status

MYSTIC01403A Error vSphere Distributed Switch teaming matched status

MYSTIC01403E Error Registration/unregistration of a VASA vendor provider on a Vitual SAN host fails

MYSTIC01403F Error Host SSD capacity exceeds the licensed limit for Virtual SAN

MYSTIC014042 Error Datastore compliance alarm

MYSTIC014044 Error Service Control Agent Health Alarm

MYSTIC014045 Error Identity Health Alarm

MYSTIC014046 Error vSphere Client Health Alarm

MYSTIC014047 Error ESX Agent Manager Health Alarm

MYSTIC014048 Error Message Bus Config Health Alarm

MYSTIC014049 Error Cis License Health Alarm

MYSTIC01404A Error Appliance Management Health Alarm

MYSTIC01404B Error Inventory Health Alarm

MYSTIC01404C Error vCenter Server Health Alarm

MYSTIC01404D Error Data Service Health Alarm

MYSTIC01404E Error RBD Health Alarm


VxManager event code descriptions 15



MYSTIC01404F Error vService Manager Health Alarm

MYSTIC014050 Error Performance Charts Service Health Alarm

MYSTIC014051 Error Content Library Service Health Alarm

MYSTIC014052 Error Open Virtualization Format Service Health Alarm

MYSTIC014053 Error Transfer Service Health Alarm

MYSTIC014054 Error VMware vSphere ESXi Dump Collector Health Alarm

MYSTIC014055 Error VMware vAPI Endpoint Service Health Alarm

MYSTIC014056 Error VMware System and Hardware Health Manager Service Health Alarm

MYSTIC014057 Error VMware vSphere Profile-Driven Storage Service Health Alarm

MYSTIC014058 Error VMware Common Logging Service Health Alarm

MYSTIC014059 Error VMware vFabric Postgres Service Health Alarm

MYSTIC01405A Error vSphere vCenter Host Certificate Management Mode

MYSTIC01405B Error ESXi Host Certificate Status

MYSTIC01405C Error Certificate Status

MYSTIC01405D Error VASA provider disconnected

MYSTIC01405E Error VASA Provider certificate expiration alarm

MYSTIC014060 Error Errors occurred on the disk(s) of a Virtual SAN host. Errors occurred on thedisk(s) of a vSAN host.

MYSTIC014061 Error Refreshing CA certificates and CRLs for a VASA provider failed

MYSTIC014062 Error Object type storage alarm

MYSTIC014063 Error Registration/unregistration of third-party IO filter storage providers fails on a host

MYSTIC014064 Error vSphere APIs for IO Filtering (VAIO) Filter Management Operations

MYSTIC014065 Error Expired vCenter Server license

MYSTIC014066 Error Expired host license

MYSTIC014067 Error Expired vCenter Server time-limited license

MYSTIC014068 Error Expired host time-limited license

MYSTIC014069 Error Expired Virtual SAN time-limited license

MYSTIC01406A Error Virtual SAN Health Alarm 'Fault domain number check'

MYSTIC01406B Error Virtual SAN Health Alarm 'Hosts disconnected from VC'

MYSTIC01406C Error Virtual SAN Health Alarm 'SCSI Controller on Virtual SAN HCL'

MYSTIC01406D Error Virtual SAN Health Alarm 'Limits health'

MYSTIC01406E Error Virtual SAN Health Alarm 'Advanced Virtual SAN configuration in sync'

MYSTIC01406F Error Virtual SAN Health Alarm 'Hosts with Virtual SAN disabled'





MYSTIC014070 Error Virtual SAN Health Alarm 'ESX Virtual SAN Health service installation'

MYSTIC014071 Error Virtual SAN Health Alarm 'Hosts without configured unicast agent'

MYSTIC014072 Error Virtual SAN Health Alarm 'MTU check (ping with large packet size)'

MYSTIC014073 Error Virtual SAN Health Alarm 'Witness host with non-existing fault domain'

MYSTIC014074 Error Virtual SAN Health Alarm 'Component metadata health'

MYSTIC014075 Error Virtual SAN Health Alarm 'Virtual SAN HCL DB up-to-date'

MYSTIC014076 Error Virtual SAN Health Alarm 'Hosts with connectivity issues'

MYSTIC014077 Error Virtual SAN Health Alarm 'Host issues retrieving hardware info'

MYSTIC014078 Error Virtual SAN Health Alarm 'Virtual SAN Health Service up-to-date'

MYSTIC014079 Error Virtual SAN Health Service Alarm for Overall Health Summary

MYSTIC01407A Error Virtual SAN Health Alarm 'All hosts have a Virtual SAN vmknic configured'

MYSTIC01407B Error Virtual SAN Health Alarm 'Congestion'

MYSTIC01407C Error Virtual SAN Health Alarm 'Stretched cluster health'

MYSTIC01407D Error Virtual SAN Health Alarm 'Controller Release Support'

MYSTIC01407E Error Virtual SAN Health Alarm 'Current cluster situation'

MYSTIC01407F Error Virtual SAN Health Alarm 'Virtual SAN cluster partition'

MYSTIC014080 Error Virtual SAN Health Alarm 'Data health'

MYSTIC014081 Error Virtual SAN Health Alarm 'After 1 additional host failure'

MYSTIC014082 Error Virtual SAN Health Alarm 'Software state health'

MYSTIC014083 Error Virtual SAN Health Alarm 'Network health'

MYSTIC014084 Error Virtual SAN Health Alarm 'All hosts have matching multicast settings'

MYSTIC014085 Error Virtual SAN Health Alarm 'Active multicast connectivity check'

MYSTIC014086 Error Virtual SAN Health Alarm 'Overall disks health'

MYSTIC014087 Error Virtual SAN Health Alarm 'Stretched cluster without a witness host'

MYSTIC014088 Error Virtual SAN Health Alarm 'All hosts have matching subnets'

MYSTIC014089 Error Virtual SAN Health Alarm 'Basic (unicast) connectivity check (normal ping)'

MYSTIC01408A Error Virtual SAN Health Alarm 'Multicast assessment based on other checks'

MYSTIC01408B Error Virtual SAN Health Alarm 'Physical disk health retrieval issues'

MYSTIC01408C Error Virtual SAN Health Alarm 'Unexpected Virtual SAN cluster members'

MYSTIC01408D Error Virtual SAN Health Alarm 'Cluster health'

MYSTIC01408E Error Virtual SAN Health Alarm 'Memory pools (slabs)'

MYSTIC01408F Error Virtual SAN Health Alarm 'Virtual SAN CLOMD liveness'

MYSTIC014090 Error Virtual SAN Health Alarm 'Metadata health'





MYSTIC014091 Error Virtual SAN Health Alarm 'Virtual SAN object health'

MYSTIC014092 Error Virtual SAN Health Alarm 'Virtual SAN HCL health'

MYSTIC014093 Error Virtual SAN Health Alarm 'Physical disk health'

MYSTIC014094 Error Virtual SAN Health Alarm 'Stretched cluster with no disk mapping witness host'

MYSTIC014095 Error Virtual SAN Health Alarm 'Disk capacity'

MYSTIC014096 Error Virtual SAN Health Alarm 'Witness host with invalid preferred fault domain'

MYSTIC014097 Error Virtual SAN Health Alarm 'Witness host part of cluster'

MYSTIC014098 Error Virtual SAN Health Alarm 'Witness host inside one of the fault domain'

MYSTIC014099 Error Virtual SAN Health Alarm 'Cluster with multiple unicast agents'

MYSTIC01409A Error Virtual SAN Health Alarm 'Controller Driver'

MYSTIC01409B Error Virtual SAN Health Alarm 'Memory pools (heaps)'

MYSTIC01409C Error Virtual SAN Health Alarm 'Some hosts do not support stretched cluster'

MYSTIC014101 Error VSAN (disk group) health status

MYSTIC018000 Warning Cluster health - Warning

MYSTIC018003 Warning Host CPU usage

MYSTIC018004 Warning Host memory usage

MYSTIC018008 Warning Datastore usage on disk

MYSTIC018014 Warning Status of other host hardware objects

MYSTIC018015 Warning Host storage status - warning

MYSTIC018016 Warning Host health - warning. Host health - Warning. A warning was detected on thisESXi host. See detailed status in vCenter Server.

MYSTIC018026 Warning License user threshold monitoring

MYSTIC018029 Warning Datastore capability alarm

MYSTIC020001 Critical Hardware health changed - The remaining rated write endurance of theSATADOM is lower than 5%. Hardware health changed - The remaining ratedwrite endurance of the boot device {0} is lower than 5%.

MYSTIC020002 Critical Hardware health changed - disk status

MYSTIC020003 Critical Hardware health changed - node status (System Status LED amber solid on)

MYSTIC024001 Error Hardware health changed - The remaining rated write endurance of theSATADOM is lower than 20%. Hardware health changed - The remaining ratedwrite endurance of the boot device {0} is lower than 20%

MYSTIC024002 Error The version is {0} (not supported).

MYSTIC024003 Error Hardware health changed - node status (System Status LED amber blinking)

MYSTIC024004 Error The version is {0} (incompatible with {1} ).





MYSTIC028001 Warning The remaining rated write endurance of the SATADOM is lower than 30%Hardware health changed - The remaining rated write endurance of the bootdevice {0} is lower than 30%

MYSTIC028002 Warning The version is {0} (supported, reference version is {1} )

MYSTIC028003 Warning Hardware health changed - node status (power led green blinking)

MYSTIC028004 Warning Mismatched Appliance TLA be detected

MYSTIC028005 Warning Hardware health changed - node status (system status led amber)

MYSTIC028006 Warning The remaining rated write endurance of disk {0} of node {1} is lower than {2}%

MYSTIC02C001 Info Hardware health changed - SATADOM wearing. Hardware health changed - BootDevice {0} wearing.

MYSTIC02C006 Info The remaining rated write endurance of disk {0} of node {1} is lower than {2}%

MYSTIC034002 Error ESRS VE activated but inaccessible

MYSTIC034003 Error Authentication service temporarily unavailable

MYSTIC034004 Error Failed to add device to ESRS VE

MYSTIC034005 Error Failed to send configuration to ESRS VE

MYSTIC034006 Error Failed to send connect home to ESRS VE

MYSTIC034007 Error Failed to upload attachment to ESRS VE

MYSTIC034008 Error Failed to send heartbeat to ESRS VE for 100 times

MYSTIC036001 Info Failed to find backup external ESRS VE

MYSTIC038001 Warning ESRS VE not activated

MYSTIC038008 Warning Failed to send heartbeat to ESRS VE for 10 times

MYSTIC03C008 Info Failed to send heartbeat to ESRS VE

MYSTIC1000 Configuration file update

MYSTIC100001 Error ESX Server Inaccessible

MYSTIC100002 Error vCenter Inaccessible

MYSTIC100003 Error EVO:RAIL Inaccessible

MYSTIC100003 Critical VxRail Manager Inaccessible

MYSTIC100011 Error MYSTIC Manager service down - Web UI

MYSTIC1001 Configuration report for new install

MYSTIC1002 Configuration report for scale out install

MYSTIC104012 Error MYSTIC Manager service down - Cluster Connector

MYSTIC104013 Error MYSTIC Manager service down - ESRS Connector

MYSTIC104014 Error MYSTIC Manager service down - eService Connector

MYSTIC104112 Error VxRail Manager Extension upgrade failed





MYSTIC108004 Warning The proxy server is out of connection

MYSTIC108005 Warning Failed to refresh VxRail IP in iDrac

MYSTIC10C111 Info VxRail Manager Extension upgrade start

MYSTIC10C112 Info VxRail Manager Extension upgrade success

MYSTIC110001 Critical Initialization failed

MYSTIC114002 Error User login failed

MYSTIC11C001 Info Initialization succeeded

MYSTIC11C002 Info User login succeeded

MYSTIC11C003 Info user logout

MYSTIC120001 Critical EVO-RAIL license expiration alert (<5 days)

MYSTIC124001 Error EVO-RAIL license expiration reminder (<20 days)

MYSTIC124002 Error set node blue led failed

MYSTIC124003 Error Failed to query cluster info

MYSTIC124004 Error set node blue led blink failed

MYSTIC124005 Error set node blue led off failed

MYSTIC124006 Error set disk green led failed

MYSTIC124007 Error set disk green led blink failed

MYSTIC124008 Error set disk green led off failed

MYSTIC12C002 Info set node blue led succeeded

MYSTIC12C003 Info Query cluster info

MYSTIC12C004 Info set node blue led blink succeeded

MYSTIC12C005 Info set node blue led off succeeded

MYSTIC12C006 Info set disk green led succeeded

MYSTIC12C007 Info set disk green led blink succeeded

MYSTIC12C008 Info set disk green led off succeeded

MYSTIC134001 Error Connection to eService server

MYSTIC134002 Error Failed to get Advisories catalog

MYSTIC134003 Error Failed to get Download catalog

MYSTIC134004 Error Failed to download file from catalog

MYSTIC13C001 Info New version(s) ready

MYSTIC1F4112 Error Upgrade failed

MYSTIC1FC111 Info Upgrade start

MYSTIC1FC112 Info Upgrade success





MYSTIC208001 Warning Purchase order file was not found from node {0}

MYSTIC208002 Warning Purchase order file is incorrect or crashed of node {0}

MYSTIC208003 Warning The disks are possibly missed on node {0} based on purchase order file

MYSTIC20C001 Info Download market appliance

MYSTIC20C002 Info Install market appliance

MYSTICFFFE Test Call home to SYR/CSI



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