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Dell EMC SRM Version 4.3 Support Matrix P/N 302-005-199 REV 05 July 2019

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Page 1: Dell EMC SRM Support Matrix · l Performance Metrics is not collected for Brocade AG Devices. l CPU Utilization and Memory Utilization are populated for Brocade switches running firmware

Dell EMC SRMVersion 4.3

Support MatrixP/N 302-005-199

REV 05

July 2019

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Copyright © 2017-2019 Dell Inc. or its subsidiaries. All rights reserved.

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.” DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND

WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED

IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property

of their respective owners. Published in the USA.

Dell EMCHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.DellEMC.com

2 Dell EMC SRM Support Matrix

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System Requirements 5SRM vApp installation requirements.............................................................6SRM binary installation requirements........................................................... 6Browser requirements.................................................................................. 6Secure Remote Services requirements.........................................................7Third-party tools...........................................................................................7

Supported SolutionPacks 9SolutionPack for Amazon AWS................................................................... 10SolutionPack for Block Chargeback............................................................ 10SolutionPack for Brocade FC Switch.......................................................... 10SolutionPack for Cisco MDS/Nexus............................................................12SolutionPack for Cisco UCS........................................................................13SolutionPack for Dell EMC SC Series..........................................................13SolutionPack for Dell EMC Atmos............................................................... 13SolutionPack for Dell EMC Centera............................................................ 13SolutionPack for Dell EMC Data Domain..................................................... 14SolutionPack for Dell EMC Data Protection Advisor................................... 14SolutionPack for Dell EMC ECS.................................................................. 14SolutionPack for Dell EMC Host Interface.................................................. 15SolutionPack for Dell EMC Isilon................................................................. 15SolutionPack for Dell EMC RecoverPoint....................................................15SolutionPack for Dell EMC VxFlex OS.........................................................16SolutionPack for Dell EMC Unity/VNX/VNXe.............................................16SolutionPack for Dell EMC ViPR Controller.................................................17SolutionPack for Dell EMC VMAX............................................................... 18SolutionPack for Dell EMC VMAX / PowerMax.......................................... 19SolutionPack for Dell EMC VPLEX.............................................................. 19SolutionPack for Dell EMC XtremIO........................................................... 20SolutionPack for Hitachi Device Manager.................................................. 20SolutionPack for HP 3PAR StoreServ........................................................ 20SolutionPack for HP StorageWorks............................................................ 21SolutionPack for IBM DS.............................................................................21SolutionPack for IBM LPAR........................................................................ 21SolutionPack for IBM SAN Volume Controller/Storwize ............................22SolutionPack for IBM XIV........................................................................... 23SolutionPack for Microsoft Hyper-V.......................................................... 23SolutionPack for Microsoft SQL Server..................................................... 23SolutionPack for NetApp Filer.................................................................... 24SolutionPack for Oracle Database.............................................................. 24SolutionPack for Oracle MySQL Database................................................. 25SolutionPack for Physical Hosts.................................................................26SolutionPack for Storage Compliance........................................................ 27SolutionPack for VMware vCenter............................................................. 28

Supported User-Installable Software 29Supported backup and restore solutions.....................................................30

Chapter 1

Chapter 2

Chapter 3

CONTENTS

Dell EMC SRM Support Matrix 3

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Contents

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CHAPTER 1

System Requirements

This chapter includes the following topics:

l SRM vApp installation requirements.................................................................... 6l SRM binary installation requirements...................................................................6l Browser requirements..........................................................................................6l Secure Remote Services requirements................................................................ 7l Third-party tools.................................................................................................. 7

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SRM vApp installation requirementsThe following VMware vSphere versions are supported for SRM vApp installation.

l VMware vSphere 6.0.x

l VMware vSphere 6.5u1

l VMware vSphere 6.7

SRM binary installation requirementsThe following operating systems are supported for SRM binary installation.

Table 1 Supported operating systems

Operating system Version

Red Hat Enterprise Linux 6 (64-bit), 7 (64-bit)

CentOS Linux 6 (64-bit), 7 (64-bit)

SUSE Linux Enterprise Server (SLES) 11 SP4 (64-bit)

12 SP3, SP4 (64-bit)

Microsoft Windows Server 2008 R2, Server 2012, Server2012 R2, Server 2016

Browser requirementsFor the following browsers, support varies.

Table 2 Supported browsers

Browser Version Operating system Notes

Google Chrome Latest Windows, Linux Full support

Internet Explorer 11 Windows Full support

Internet ExplorerEdge

Latest Windows Full support

Mozilla Firefox Latest Windows, Linux Full support

Apple Safari Latest Mac OS X and iOS Full support

Full support includes:

l Report viewing

l Browsing

l Support for interactive tables and graphs

l Topology maps

l Administration tasks, such as user management, enrichment GUI, alerting GUI.

System Requirements

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Note: SRM is an HTML/JavaScript only web application. Installing Flex, Flash orJava is not required.

Secure Remote Services requirementsThe following Secure Remote Services (previously known as ESRS) versions aresupported.

Table 3 Supported Secure Remote Services versions

Secure RemoteServices version

Ports Notes

Secure RemoteServices V3 (VirtualEdition)

9443 (HTTPS,Passive FTP,SMTP)

Used for communication between the frontendhost and the Secure Remote Services VE host.

22 (CLI via SSH) Open port 22 on both the frontend host and theSecure Remote Services VE host for additionalcommunication between the components.

Third-party tools

Table 4 Supported third-party tools

Tools Version Notes

PuTTY 0.63 Minimum version that is required to supportAES_CTR algorithms that are introduced inSP 1.

System Requirements

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System Requirements

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CHAPTER 2

Supported SolutionPacks

This chapter includes the following topics:

l SolutionPack for Amazon AWS...........................................................................10l SolutionPack for Block Chargeback....................................................................10l SolutionPack for Brocade FC Switch..................................................................10l SolutionPack for Cisco MDS/Nexus................................................................... 12l SolutionPack for Cisco UCS............................................................................... 13l SolutionPack for Dell EMC SC Series................................................................. 13l SolutionPack for Dell EMC Atmos.......................................................................13l SolutionPack for Dell EMC Centera.................................................................... 13l SolutionPack for Dell EMC Data Domain.............................................................14l SolutionPack for Dell EMC Data Protection Advisor........................................... 14l SolutionPack for Dell EMC ECS..........................................................................14l SolutionPack for Dell EMC Host Interface.......................................................... 15l SolutionPack for Dell EMC Isilon.........................................................................15l SolutionPack for Dell EMC RecoverPoint........................................................... 15l SolutionPack for Dell EMC VxFlex OS................................................................ 16l SolutionPack for Dell EMC Unity/VNX/VNXe.................................................... 16l SolutionPack for Dell EMC ViPR Controller........................................................ 17l SolutionPack for Dell EMC VMAX.......................................................................18l SolutionPack for Dell EMC VMAX / PowerMax.................................................. 19l SolutionPack for Dell EMC VPLEX......................................................................19l SolutionPack for Dell EMC XtremIO...................................................................20l SolutionPack for Hitachi Device Manager.......................................................... 20l SolutionPack for HP 3PAR StoreServ................................................................20l SolutionPack for HP StorageWorks....................................................................21l SolutionPack for IBM DS.................................................................................... 21l SolutionPack for IBM LPAR................................................................................21l SolutionPack for IBM SAN Volume Controller/Storwize ................................... 22l SolutionPack for IBM XIV...................................................................................23l SolutionPack for Microsoft Hyper-V.................................................................. 23l SolutionPack for Microsoft SQL Server............................................................. 23l SolutionPack for NetApp Filer............................................................................24l SolutionPack for Oracle Database......................................................................24l SolutionPack for Oracle MySQL Database.........................................................25l SolutionPack for Physical Hosts........................................................................ 26l SolutionPack for Storage Compliance................................................................ 27l SolutionPack for VMware vCenter.....................................................................28

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SolutionPack for Amazon AWS

Table 5 Support for Amazon AWS

Supported Family/Models Prerequisites Ports

Amazon Simple Storage Service(S3), Billing & Cost, EstimateReports, CloudWatch MonitoringService

AWS Command Line Interface (CLI),Windows binary installation requiresWindows Management Framework 3.0or later.

Not applicable

SolutionPack for Block Chargeback

Table 6 Support for Block Chargeback

Supported Family/Models Prerequisites

Chargeback supports Dell EMCarrays (VMAX, Unity, VNX,VPLEX, VxFlex OS, and XtremIO),Dell array SC Series, and third-party arrays (HDS, NetApp, andIBM XIV, IBM SVC, IBM DS8K).

Data should be discovered as part ofindividual collection.

Note: By default Chargeback task is set to run once a day. Chargeback task canbe run on demand to reflect data in the reports.

SolutionPack for Brocade FC Switch

SMI-S only

SolutionPack for Brocade FC Switch discovers switch topology, performance, andzoning details through SMI-S.

Table 7 Support for Brocade fabric

Supported Family/Models Prerequisites Ports

For the supported models, see DellEMC Connectrix® ManagerConverged Network EditionProfessional, Professional Plus, andEnterprise User Guide.

CMCNE/BNA 12.1.6, 12.3.x, 12.4.x,14.0, 14.0.1, 14.1, 14.2, 14.4.1, 14.4.2,14.4.3

Not applicable

Note:

l For all versions of CMCNE/BNA, Dell EMC SRM does not support Single SignOn and Launch-in-Context.

l Dell EMC SRM does not support Administrative Domains features.

l Performance Metrics is not collected for Brocade AG Devices and FCoE ports.

Supported SolutionPacks

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l Discovery support is limited to FC and FCoE ports. Discovery of otherprotocols or routing is not supported.

l CPU Utilization and Memory Utilization are not populated for Brocadeswitches.

l Name Server Database, Ethernet ports details are not discovered.

l For Alerts to be populated in Dell EMC SRM, configure the SNMP traprecipient on each switch. For more information, see Dell EMC SRM AlertingGuide.

SNMP + SMI-S (Zoning discovery only through SMI-S)

SolutionPack for Brocade FC Switch discovers switch topology and performancemetrics through SNMP and restricts SMI-S discovery to zoning details only. SNMPdoes not support zoning discovery.

This discovery approach is supported for backward compatibility with previousversions.

Table 8 Support for Brocade fabric

Supported Family/Models Prerequisites Port

All Brocade switches that arerunning FOS 6.4.3g, 7.2.1g, 7.3 orlater.

Supported MIBs: SW-MIB FCMGMT-MIBFIBRE-CHANNEL-FE-MIB IANAifType-MIBIF-MIB IP-MIB RFC1213-MIB SNMPv2-SMI-MIB Providers: CMCNE/BNA 12.1.6,12.3.x, 12.4.x, 14.0, 14.0.1, 14.1, 14.2, 14.4.1,14.4.2, 14.4.3. Some switch models mightnot have all the MIBs listed. In that case,those capabilities are not discovered.

161 SNMP

Note:

l Performance Metrics is not collected for Brocade AG Devices.

l CPU Utilization and Memory Utilization are populated for Brocade switchesrunning firmware version FOS 6.3 and later. A Fabric Watch license should beinstalled on the switches to fetch CPU and Memory utilization metrics.

l Discovery is limited to FC blades. Discovery supports only the E, F, and Gports on the blades.

l Dell EMC SRM does not support Administrative Domains features.

l For all versions of CMCNE/BNA, Dell EMC SRM does not support Single SignOn and Launch-in-Context.

Supported SolutionPacks

Dell EMC SRM Support Matrix 11

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SolutionPack for Cisco MDS/Nexus

Table 9 Support for Cisco MDS/Nexus

Supported CollectionInterfaces

Prerequisites Ports

Cisco MDS Cisco ONS CiscoNexus

Supported MIBs:

l CISCO-FLASH-MIB

l CISCO-NS-MIB

l CISCO-DM-MIB

l CISCO-ENTITY-SENSOR-MIB

l ENTITY-MIB

l CISCO-FC-FE-MIB

l IF-MIB

l CISCO-ENTITY-FRU-CONTROL-MIB

l CISCO-VSAN-MIB

l CISCO-DM-MIB

l CISCO-ZS-MIB

l CISCO-SYSTEM-EXT-MIB

l SNMPv2-MIB

l CISCO-FCS-MIB

l CISCO-FEATURE-CONTROL-MIB

l CISCO-FC-DEVICE-ALIAS-MIB

161 SNMP

Note:

l Some switch models might not have all of the listed MIBs. In that case, thosecapabilities are discovered.

l Discovery is limited to FC and FCoE ports only.

l Dell EMC SRM discovers Cisco Device Aliases that participates in ActiveZoneset.

l Dell EMC SRM does not support discovery of VDC (virtual device context) andFabric extenders.

l Switches running NX-OS 5.2(x) and 6.2(x) code are recommended to upgradeto 5.2(8d) or later and 6.2(11) or later.

Supported SolutionPacks

12 Dell EMC SRM Support Matrix

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SolutionPack for Cisco UCS

Table 10 Support for Cisco UCS

Supported CollectionInterfaces

Ports

Cisco UCS Manager 2.0 and later.Cisco UCS C-Series (CIMC) 1.4and later.

80, 443

SolutionPack for Dell EMC SC Series

Table 11 Support for Dell EMC SC Series

Supported Family/Models Prerequisites Ports

Dell Storage SCv2000 Series with SCOS version7.1.x

Dell Storage SC4020 All-In-One Array with SCOSversion 7.1.x

Dell Storage SC9000 Array with SCOS version7.1.x

Dell Storage SC5020 Array with SCOS version7.2.x

Dell Storage ManagerData Collector must beinstalled.

3033 HTTPS

SolutionPack for Dell EMC Atmos

Table 12 Support for Dell EMC Atmos

Supported Family/Models Prerequisites Ports

Atmos 2.4.1, 2.4.2 Atmos System Management Interface 8080 443 8443

SolutionPack for Dell EMC Centera

Table 13 Support for Dell EMC Centera

Supported Family/Models Ports

Dell EMC Centera CenteraStarv4.3

3682

Supported SolutionPacks

Dell EMC SRM Support Matrix 13

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SolutionPack for Dell EMC Data Domain

Table 14 Support for Dell EMC Data Domain

Supported Family/Models Prerequisites Ports

Dell EMC Data Domain OS 5.7

Dell EMC Data Domain OS 6.0

Dell EMC Data Domain OS 6.1

Dell EMC Data Domain OS v6.1

Dell EMC Data Domain Virtual Editionin Cloud

If you are updating from an olderversion, ensure that the SolutionPackblock Generic-SNMP is updated toversion 1.2 or later. SNMP must beenabled.

161 SNMP

Note: Archive Tier information is provided via an SNMP agent starting with DD OS5.7. This information is displayed only when archive or retention is enabled on thedevice. Devices running an earlier version of DD OS cannot display this informationeven if archive or retention is enabled.

SolutionPack for Dell EMC Data Protection Advisor

Table 15 Support for Dell EMC Data Protection Advisor

Supported Family/Models Ports

DPA 6.2, DPA 6.3, DPA 6.4, DPA6.5, DPA 18.2

9004 HTTP, 9002 HTTPS

SolutionPack for Dell EMC ECS

Table 16 Support for Dell EMC ECS

Supported Family/Models Ports

ECS 2.1

ECS 2.2

ECS 3.0

ECS 3.1

ECS 3.2

ECS 3.2.1

ECS 3.2.2

ECS 3.3

4443 HTTPS

Supported SolutionPacks

14 Dell EMC SRM Support Matrix

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SolutionPack for Dell EMC Host Interface

Table 17 Support for Dell EMC Host Interface

Supported OperatingSystems

Prerequisites Ports

Windows 2008 SP2

Windows 2008 R2

Windows 2008 R2 core

Windows 2012

Windows 2012 R2 core

Supported Windows OS, Dell EMCHost Interface Agent version1.4.1.0.294

5988 TCP,5989 TCPsecure

Note:

l Dell EMC Host Interface SolutionPack does not contain reports. For reports,install the reports from the SolutionPack for Physical Hosts.

l Only 64-bit versions of Windows OS are supported.

l Windows 2016 is not supported with Dell EMC Host Interface.

SolutionPack for Dell EMC Isilon

Table 18 Support for Dell EMC Isilon

Supported Family/Models Ports

Isilon OneFS 8.0.0, 8.1.0, 8.1.1,8.1.2, 8.1.3, and 8.2

8080 HTTPS

Note: Support for iSCSI protocol in Isilon products is removed for OneFS 8.0. Tomaintain support for other protocols across all supported versions of OneFS,iSCSI performance statistics are also no longer supported for EMC SRM 4.0.

SolutionPack for Dell EMC RecoverPoint

Table 19 Support for Dell EMC RecoverPoint

Supported Family/Models Ports

RecoverPoint 4.4.x, 5.0.x, 5.1.xRP4VM 5.1, 5.2

443

Supported SolutionPacks

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SolutionPack for Dell EMC VxFlex OS

Table 20 Support for Dell EMC VxFlex OS

Supported Family/Models Prerequisites Ports

VxFlex OS 2.0

VxFlex OS 2.0.1

VxFlex OS 2.5

VxFlex OS 2.6

VxFlex OS 3.0

VxFlex OS REST gateway should beinstalled on the host and should beconfigured with VxFlex OS MDM(Meta Data Manager).

443 HTTPS

Note:

l Topology for VxFlex OS on VMware and Microsoft Hyper-V is not supported.

l For VxFlex OS Node server, reports similar to software-only VxFlex OSversions are supported.

SolutionPack for Dell EMC Unity/VNX/VNXe

Table 21 Support for Dell EMC VNX

Supported Family/Models Prerequisites Ports

Operating Environment for Block("FLARE"): 05.32 or later.

Not applicable 443

VNX Operating Environment forFile 7.1 or later. Used with VNX1,VNX2, and Gateway models.

Not applicable 22, 443

Note:

l To collect performance data for VNX MetaLUNs with Operating Environmentfor Block (“FLARE”) 05.32, version 05.32.000.5.209 or later must be used.

l Navisphere® CLI commands are used to communicate with the VNX. Dell EMCrecommends matching Navisphere® CLI versions with the Block OperatingEnvironment versions of VNX systems that are configured in the SolutionPack.For example, if the firmware version of the Block side is 05.32.x, Navisphere®

CLI 7.32.x or later should be used. For more information about compatibleBlock OE and Navisphere® CLI versions, see VNX OE for Block Release Notesand Unisphere Host Agent/CLI and Utilities Release Notes.

l SSH access to VNX-File/Celerra with an operator user. SSH access is neededbetween VNX Collector host and Control Station to download files in /emc-srm via SFTP.

l To collect Quota information correctly, arrays must be running File OE 7.1.70.0or later.

Supported SolutionPacks

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l If ALUA (Failover Mode 4) attached to a VNX array is enabled for one or morehosts, and I/O to the associated host LUNs is/are distributed across morethan one Storage Processor, values for the LUN performance metrics,AverageBusyQueueLength, QueueLength, and ResponseTime, are higher thanwhat is displayed in Unisphere Analyzer. This is because the Navisphere® CLIcounters are used to compute these metrics accumulate for each StorageProcessor.

l To correctly compute the LUN performance metrics, ReadCacheHitRatio andWriteCacheHitRatio, for FLARE/Operating Environment for Block version05.33, 05.33.006.5.102 or later must be used.

l If Hot Spare disks are invoked or disks are removed the Raw Capacity for anarray decreases, although Raw Capacity for one or more RAID Groups or Poolsof the faulted or removed disks do not change. This is normal due to how theUnisphere and Navisphere® CLI display the capacity metrics for Hot Spares,depending on their state. Until the removed or faulted disks are replaced andthe hot spares are returned to a "Hot Spare Ready" state, it could result inRaw Capacity for a VNX array to display lower than the sum of the followingmetrics: ConfiguredUsableCapacity, RAIDOverheadCapacity,UnconfiguredCapacity, UnusableCapacity, and HotSpareCapacity.

l Unisphere Analyzer/SRM may provide huge spikes for Disk Response Time onsystems with FLARE/Operating Environment for Block 05.33. This issue hasbeen addressed in 05.33.000.5.081 and later.

Table 22 Support for Dell EMC Unity/VNXe

Supported Family/Models Prerequisites Ports

OE 3.0, 3.0.1, 3.1.1, 3.1.5, 3.1.8 (Block and File)

l Used with second generation VNXe models asof VNXe3200

l First generation VNXe models such asVNXe1600, VNXe3100, VNXe3150, andVNXe3300 are not supported

OE 4.0, 4.0.1, 4.0.2, 4.1, 4.1.1, 4.1.2, 4.2, 4.2.1, 4.2.2,4.2.3, 4.3, 4.3.1, 4.4 (Block and File)

l Used with physical Unity models

l UnityVSA (Virtual Storage Appliance) is notsupported

Not applicable 443

SolutionPack for Dell EMC ViPR Controller

Table 23 Support for Dell EMC ViPR Controller

Supported Family/Models Ports

ViPR Controller 2.4.0.0 throughViPR Controller 3.6.1.0 and ViPRController 3.6.2.3.47

4443

Supported SolutionPacks

Dell EMC SRM Support Matrix 17

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SolutionPack for Dell EMC VMAXThe following is a list of prerequisites for the support of Dell EMC VMAX.

Table 24 Support for Dell EMC VMAX

Supported CollectionInterfaces

Collector Prerequisites

l Symmetrix DMX-3 seriesand later

l VMAX series

l VMAX SE series

Topology and CapacityCollector

Solutions Enabler 7.6.2.8 andlater

Performance Collector usingUnisphere for VMAX

Unisphere for VMAX 1.6.2 andlater provides more overallperformance metrics thanSMI-S Provider but does notinclude LUN performancemetrics.

Performance Collector usingSMI-S

SMI-S Provider 4.6.2 andlater provides fewer overallperformance metrics thanUnisphere but includes LUNperformance metrics.

VMAX3 family Topology and CapacityCollector

SMI-S Provider 8.0.1.x andlater

Performance Collector usingUnisphere for VMAX3

Unisphere for VMAX 8.0.1.xand later provides moreoverall performance metricsthan SMI-S Provider but doesnot include LUN performancemetrics

Performance Collector usingSMI-S

SMI-S Provider 8.0.1.x andlater provides fewer overallperformance metrics thanUnisphere but includes LUNperformance metrics

Comments

l SMI-S provider 8.x does not support DMX series arrays.

l The Workload Distribution Report and Disk Failure Impact Analysis are notsupported for VMAX3.

l iSCSI Gatekeepers are supported.

l If performance metrics are desired, then you must install Unisphere for VMAX orthe SMI-S Provider, or both.

l Do not exceed six medium-sized (30K-40K devices) VMAX arrays for each VMAXcollector.

l Any array with more than 30K devices requires 4 GB of heap size for the collector.Refer to the Performance and Scalability Guidelines for details.

l As of the 3.5 release, statistics are available through both SMI-S and Unisphere.However, if both SMI-S and Unisphere are present, Dell EMC SRM does not

Supported SolutionPacks

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collect overlapping statistics from both sources. But overlapping statistics arealways collected only through Unisphere. In this case, only the LUN statisticscome from SMI-S. There are not two sets of same-named but inconsistentstatistics.

Table 25 Guidelines for Gatekeepers

Gatekeepers that are used tosupport....

Minimum Gatekeepers

UniVMAX 6

Dell EMC SRM 2

Customer run scripts 2

100K maximum devices from all arrays, zone to host, where the SMI-S Provider isinstalled.

SolutionPack for Dell EMC VMAX / PowerMax

Table 26 Support for Dell EMC VMAX / PowerMax

Supported Family/Models Prerequisites Ports

VMAX3 and VMAX All Flash arrayfamilies running HYPERMAX OS5977 or later. PowerMax Arrayswith OS version 5978 or later.

Not applicable Not applicable

Table 27 Collecting performance statistics, capacity, and topology information using Unisphere

Unisphere Notes

9.0.0 Latest 9.0.x release is recommended.

SolutionPack for Dell EMC VPLEX

Table 28 Support for Dell EMC VPLEX

Supported Family/Models Prerequisites Ports

5.4.x, 5.5.x, 6.0.x, and 6.1 ofStandalone (single cluster) andMetro or Geo

REST API access, CLI access, andVirtual Volume Perpetual monitor logs(for VPLEX 5.4.x or later). CLI accessand Director Perpetual monitor logs.

443 HTTPS, 22SSH

Note:

l Do not run VPLEX 5.2sp1 patch 2 with any version of the product as theVPLEX management server can become unresponsive.

Supported SolutionPacks

Dell EMC SRM Support Matrix 19

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l The following SolutionPacks support Backend Arrays: Dell EMC VMAX, DellEMC VNX, NetApp, Dell EMC XtremIO, IBM XIV, Hitachi Device Manager, HPStorageWorks, and HP 3PAR.

l The following SolutionPacks do not support Backend Array: VxFlex OS, DellEMC Isilon, and IBM DS.

SolutionPack for Dell EMC XtremIO

Table 29 Support for Dell EMC XtremIO

Supported Family/Models Prerequisites Ports

XtremIO OS 4.x, 5.x, 6.0, 6.1, 6.2,and 6.2.1

Not applicable 443 HTTPS

SolutionPack for Hitachi Device Manager

Table 30 Support for Hitachi Device Manager

Supported Family/Models Prerequisites Ports

AMS200, AMS500, AMS1000AMS2xxx USP, USP_V HUS, andVSP G Series

Hitachi Command Suite 7.4.1 or later 2001 XML API,5988 SMI-S,5989 SMI-S

Note:

l Only block mode (not file or object) is supported on HUS arrays.

l Performance statistics are provided for the HUS VM, VSP, and VSP G throughthe Embedded SMI-S Provider. For details about enabling EmbeddedPerformance Collection for these models, see SolutionPack Installation Guide.

SolutionPack for HP 3PAR StoreServ

Table 31 Support for HP 3PAR StorServ

Supported Family/Models Prerequisites Ports

S400X, V400, 7xxx Supportedversions of the firmware are: 3.2.1,3.2.2, 3.3.1

CIM server is started. Use startcimcommand on the CLI to start the CIMserver.

22 SSH, 5988SMI-S, 5989SMI-S

Supported SolutionPacks

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SolutionPack for HP StorageWorks

Table 32 Support for HP StorageWorks

Supported Family/Models Prerequisites Ports

P9500, XP24K/20K, XP10K/SVS200, and XP7.

HP Command View Advanced EditionSuite 7.4.1 or later installed on thehost.

2001 XML API,5988 SMI-S,5989 SMI-S

Note: Performance statistics are provided for the P9500 through the EmbeddedSMI-S Provider. For details about enabling Embedded Performance Collection forthis model, see SolutionPack Installation Guide.

SolutionPack for IBM DS

Table 33 Support for IBM DS

Supported Family/Models Prerequisites Ports

DS 3000 Series, DS 4000 Series,DS 5000 Series

CIM Agent running 5988 HTTP,5989 HTTPS

DS 6000 Series, DS 8000 Series CIM Agent running 6989 HTTPS

SolutionPack for IBM LPAR

Table 34 Support for IBM P Series

Supported Family/Models Prerequisites Ports

All P Series servers, HMC version7, 8, or 9

Installation of SolutionPack for IBMLPAR with Hardware managementConsole (HMC) credentials. HMC canalso be discovered using SSH public-private key pair. For more information,see SRM SolutionPack Installation andConfiguration Guide.

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Table 35 Support for LPAR (VIOS/VIOC)

Supported OperatingSystems

Prerequisites Ports

IBM AIX 7.1, 7.2 Installation of SolutionPack forPhysical Hosts. Physical HostSolutionPack Script must be installedon the Generic RSC collector that isused for physical host discovery.

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Supported SolutionPacks

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Table 35 Support for LPAR (VIOS/VIOC)

Supported OperatingSystems

Prerequisites Ports

Admin user credentials are not requiredto discover VIO Servers. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/ Perlinterpreter 5.6.1 or later.

Note:

l SolutionPack for IBM LPAR collects information only from HMC.

l To discover VIO Server and LPAR information, use SolutionPack for PhysicalHosts.

l INQ is pushed to both VIO Servers and Clients.

l The Live Partition Mobility (LPM) feature on IBM LPAR causes floating CPUand memory. The agentless collection script does not capture thisphenomenon. So, the SolutionPack for IBM LPAR does not support dynamicrefresh on LPARs occurring due to the LPM capability on AIX/Linux LPAR.

l INQ 9.0.0.0 is supported only on 64-bit OS platforms. INQ 7.6.2 must bemanually copied onto 32-bit target hosts.

SolutionPack for IBM SAN Volume Controller/Storwize

Table 36 Support for IBM SAN Volume Controller/Storwize

Supported Family/Models Prerequisites Ports

IBM SVC V7.4 and later, IBMStorwize V3700, V7000 V7.4 andlater

IBM SMI-S Provider running 22 SSH ,5989HTTPS

Note:

l The following SolutionPacks support Backend Array: Dell EMC VMAX, DellEMC VNX, IBM XIV, NetApp, HP 3PAR, and Hitachi Device Manager.

l The following SolutionPacks do not support Backend Array: Dell EMCXtremIO, HP StorageWorks, VxFlex OS, Dell EMC Isilon, and IBM DS.

l Internal Storage is not supported in the Raw Capacity Usage and theConfigured Usable reports. Service Level and Chargeback are not supportedfor mdisks (Virtual Disks) based on internal storage.

l Replication is not supported.

Supported SolutionPacks

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SolutionPack for IBM XIV

Table 37 Support for IBM XIV

Supported Family/Models Prerequisites Ports

IBM XIV CIM Agent running 5989 SSL

SolutionPack for Microsoft Hyper-V

Table 38 Support for Microsoft Hyper-V

Supported Family/Models Prerequisites Ports

l Hyper-V Server 2008 R2,Hyper-V on Windows Server2008

l Hyper-V on Windows Server2008 SP1

l Hyper-V on Windows Server2008 R2 Service Pack 1 orlater

l Hyper-V on Windows 2012 R2,Hyper-V on Windows 2016 R2

l Hyper-V Server 2019, Hyper-V on Windows Server 2019

Requires PowerShell Not applicable

Note: Microsoft Hyper-V SolutionPack can only be installed on a Windowscollector host.

SolutionPack for Microsoft SQL Server

Table 39 Support for Microsoft SQL Server

Supported Family/Models Prerequisites Ports

SQL Server 2008 R2, SQL Server2012, SQL Server 2014, SQLServer 2016, SQL Server 2017

SQL Authentication: SQLauthentication works with users havingsystem administrator privileges or withan unprivileged account. For moreinformation about configuring theSolutionPack with an unprivilegedaccount, see Dell EMC SRMSolutionPack Guide. SQL authenticationwith SSL is also supported. WindowsAuthentication: Windows user accountmust be imported into the Microsoft

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Supported SolutionPacks

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Table 39 Support for Microsoft SQL Server

Supported Family/Models Prerequisites Ports

SQL Server with settings similar to thefollowing:

l Server roles of public

l Securable grants for Connect SQL,View any definitions, and Viewserver state

Windows authentication with SSL isalso supported.

Table 40 End-to-end capacity use cases

Supported Not Supported

MS-SQL Server > FS > LUN MS-SQL Server > VMDK

MS-SQL Server > RDM MS-SQL > FS using VPLEX supported for End-to-endcapacity but not supported for topology

SolutionPack for NetApp Filer

Table 41 Support for NetApp Filer

Supported Family/Models Prerequisites Ports

l NetApp Filer ONTAP versions

n 7-mode: 8.2.x

n C-mode: 8.2, 8.2.1, 8.2.2,8.2.3, 8.3, 8.3.1, 8.3.2, 9.0,9.1, 9.2, 9.3, and 9.4

l IBM N-Series Storage Arrays

Not applicable 22 SSH

Note: The cluster management IP must be provided during C-Mode Filerdiscovery.

SolutionPack for Oracle Database

Table 42 Support for Oracle Database

Supported Family/Models Prerequisites Ports

Oracle 10 and later The JDBC driver jar file must be in the…/APG/Databases/JDBC-Drivers/Default/lib folder.

1521 TCP

Supported SolutionPacks

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Table 42 Support for Oracle Database

Supported Family/Models Prerequisites Ports

ORACLE database user credentials arerequired.

Note:

l The SolutionPack for Oracle Database was tested with ojdbc5.jar andojdbc7.jar on Oracle 10, 11, and 12g versions respectively.

l Work with the database administrator to determine the JDBC driver for theinstalled version of Oracle. Download the JDBC driver from:www.oracle.com/technetwork/database/features/jdbc.

l For ASM Disk collection, only Oracle instances running Solaris, Windows 2008R2 or later, and Red Hat Enterprise Server 5, 6, and 7 are supported.

l FileSystem information is not supported for Vdisks on VMs.

l ASM Disks on Vdisk are not supported.

l Non-admin Windows does not support ASM data.

Table 43 End-to-end topology and capacity for Oracle Database

Supported Not Supported

l Oracle > File System > LUN

l Oracle > ASM > RDM

l Oracle > ASM > LUN

l Oracle > FileSystem > Datastore

l Oracle > ASM > VMDK

l Oracle > ASM or FileSystem using VPLEX supportedfor End-to-end capacity but not supported fortopology

SolutionPack for Oracle MySQL Database

Table 44 Support for Oracle MySQL Database

Supported Family/Models Prerequisites Ports

MySQL 5.5, MySQL 5.6, MySQL5.7, MySQL 8.0

Oracle MySQL Database SolutionPackrequires MySQL database user loginprivileges to collect information fromMySQL database servers that arerunning remotely.

3306 TCP

Supported SolutionPacks

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SolutionPack for Physical Hosts

Table 45 Support for HP-UX hosts

Supported Family/Models Prerequisites Ports

HP-UX 11iv1 11.11, HP-UX 11iv211.23, HP-UX 11iv3 11.31

PowerPath 5.2 or later must beinstalled on the host to fetchPowerPath metrics. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/Perlinterpreter 5.6.1 or later.

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Table 46 Support for IBM AIX hosts

Supported Family/Models Prerequisites Ports

IBM AIX 7.1, 7.2.x PowerPath 5.7 b194 or later must beinstalled on the host to fetchPowerPath metrics. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/Perlinterpreter 5.6.1 or later.

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Table 47 Support for Linux hosts

Supported Family/Models Prerequisites Ports

LINUX RHEL AS/ES 4.x, 5.x, 6.x,7.x

LINUX SUSE ES 11.x, ES 12.x, ES15.x

CentOS 6.x, 7.x

Oracle Linux 6.x, 7.x

PowerPath 5.7 or later must beinstalled on the host to fetchPowerPath metrics. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/ Perlinterpreter 5.6.1 or later.

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Table 48 Support for Windows hosts

Supported Family/Models Prerequisites Ports

Windows Server 2008 Core,Windows Server 2008 SP1,Windows Server 2008 SP2,Windows Server 2008 R2,Windows Server 2012, WindowsServer 2012, R2 Windows Server2016, Windows Server 2019,Standard, Enterprise, andDatacenter versions

PowerPath 5.7 or later must beinstalled on the host to fetchPowerPath metrics. RequiresPowerShell 2.0 or later.

5986 HTTPS,5985 HTTP

Supported SolutionPacks

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Table 49 Support for Dell EMC SRM Windows Host Agent

Supported Family/Models Prerequisites Ports

Windows Server 2008 Core,Windows Server 2008 SP1,Windows Server 2008 SP2,Windows Server 2008 R2,Windows Server 2012, WindowsServer 2012, R2 Windows Server2016, Standard, Enterprise, andDatacenter versions

PowerPath 5.7 or later must beinstalled on the host to fetchPowerPath metrics. RequiresPowerShell 2.0 or later.

5989 SSH

Table 50 Support for Solaris hosts

Supported Family/Models Prerequisites Ports

Solaris 9, 10, 11 PowerPath 5.5 P02 HF02 or later mustbe installed on the host to fetchPowerPath metrics. INQ 9.0.0.0 isavailable from: ftp.emc.com/pub/symm3000/inquiry/ Perlinterpreter 5.6.1 or later.

22

Note:

l For more information about port configuration, see Dell EMC SRM Ports Usageand Worksheet.

l INQ 9.0.0.0 is supported only on 64-bit OS platforms. INQ 7.6.2 must bemanually copied onto 32-bit target hosts.

l The PowerPath Support Matrix on Dell EMC Online Support Site providesmore details.

SolutionPack for Storage Compliance

Table 51 Support for Storage Compliance

Supported Family/Models Prerequisites Ports

Compliance rules support all thesupported Hosts, ESX, VMs, DellEMC arrays (VMAX, VNX, VPLEX,and XtremeIO), third-party arrays(NetApp, HDS, HP 3PAR, HPStorageWorks, IBM XIV, and IBMSVC), Brocade, and Cisco fabrics.

Data must be discovered as part ofindividual collection.

Not applicable

Note:

l ESM rules are not supported for third-party arrays.

Supported SolutionPacks

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l Policy Administration and Dell EMC Support Matrix Administration reports arenot supported in the minimal browse mode.

SolutionPack for VMware vCenter

Table 52 Support for VMware vCenter

Supported Family/Models Prerequisites Ports

VMware vCenter Server 6.0,VMware vCenter Server 6.5,VMware vCenter Server 6.7

VMware infrastructure. PowerPath/VE5.8 or later must be installed on thehost to collect PowerPath metrics.Access to vCenter user credentialsneed a minimum Read-Only role andshould be applied at the vCenter levelthat is propagated to the children.

443 TCP

Supported SolutionPacks

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CHAPTER 3

Supported User-Installable Software

The Dell EMC SRM vApp is designed to be a black-box software appliance to whichDell EMC provides critical updates, such as security patches and component updates.Users are generally not allowed to install software onto the vApp based VMs. Theexceptions include debugging utilities (man, tcpdump, netcat, net-snmp, sysstat, andiotop) that are provided by the SRM VM Utilities Manager, and the backup andrestore solutions that are listed in this chapter.

l Supported backup and restore solutions............................................................ 30

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Supported backup and restore solutions

Table 53 Support for backup and restore solutions

Supported Solutions Prerequisites

Dell EMC Avamar For more information, see EMC ViPR SRM:Backup and Restore Using EMC Avamar.

Dell EMC NetWorker For more information, see EMC ViPR SRM:vApp Backup and Restore Using EMCNetWorker.

VMware vSphere Data Protection Advanced For more information, see EMC ViPR SRM:vApp Backup and Restore Using VMwarevSphere Data Protection Advanced.

CommVault Simpana Virtual Server Protection For more information, see EMC ViPR SRM:vApp Backup and Restore Using CommVaultSimpana Virtual Server Protection.

IBM Tivoli Storage Manager For more information, see EMC ViPR SRM:vApp Backup and Restore Using IBM TivoliStorage Manager.

Symantec NetBackup For more information, see EMC ViPR SRM:vApp Backup and Restore Using SymantecNetBackup.

Supported User-Installable Software

30 Dell EMC SRM Support Matrix