dell emc poweredge r240 · product overview the dell emc poweredge r240 is an affordable...

45
Dell EMC PowerEdge R240 Technical Guide Regulatory Model: E57S Series Regulatory Type: E57S001

Upload: others

Post on 02-Mar-2020

10 views

Category:

Documents


0 download

TRANSCRIPT

Dell EMC PowerEdge R240 Technical Guide

Regulatory Model E57S SeriesRegulatory Type E57S001

copy 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners

2019 - 12

Rev A01

1 Product overview 5Introduction 5New technologies 5

2 System features6Product comparison 6Product specifications7

3 Chassis views and features 10Front view of the system 10Rear view of the system 10Inside the system 11Locating the information tag of your system 12

4 Processor14Processor features14Supported processors 14Chipset 15

5 Memory 17

6 Storage19Supported drives 19Storage controller specifications19Optical Drives19Tape Drives 19Internal Dual SD Module 20

7 Networking and PCIe21

8 Power thermal and acoustics22Power supply units 22Thermal 22Acoustics 22

9 Supported operating systems24

10 Dell EMC OpenManage systems management25iDRAC with Lifecycle controller25Agent-free management 30Agent-based management30Dell EMC consoles30Dell EMC OpenManage systems management tools utilities and protocols 31

Contents

Contents 3

Integration with third-party consoles32OpenManage connections with third-party consoles33

11 Appendix A Additional specifications 34Technical specifications34

Chassis dimensions34Chassis weight 35Video specifications35USB ports specifications 35Drives 35NIC ports specifications36Environmental specifications36

12 Appendix B Standards compliance 39

13 Appendix C Additional resources 40

14 Appendix D Support and deployment services 41ProDeploy Enterprise Suite and Residency Services41

ProDeploy Plus41ProDeploy 41Basic Deployment41Residency Services42

Deployment services 42Remote Consulting Services42Data Migration Service 42ProSupport Enterprise Suite 42ProSupport Plus43ProSupport43ProSupport One for Data Center 43Support Technologies 44Additional professional services44Dell Education Services44Dell EMC Global Infrastructure Consulting Services 45Dell EMC Managed Services45

4 Contents

Product overviewThe Dell EMC PowerEdge R240 is an affordable entry-level single-socket 1U rack server for SMB and service providers

The PowerEdge R240 includes four DIMM slots supports up to 64GB UDIMMs and four 35-inch hard drives The PowerEdge R240 is ideal for web hosting mail serving file and print as well as a wide range of general-purpose productivity applications

Figure 1 Dell EMC PowerEdge R240

Topics

bull Introductionbull New technologies

IntroductionThe PowerEdge R240 is versatile enough to address many customer segments and workloads In particular the PowerEdge R240 will be best suited for applications and workloads where high availability features are not important within the server node or where redundancy is built at the rack level Workload targets include

bull Web serving and hostingbull Mail serverbull File and Printbull SAN proxy serverbull DHCP serverbull Surveillance amp Securitybull Wide variety of mainstream business applications

New technologiesThe following table shows the list of new technologies offered by the PowerEdge R240

New Technologies Detailed Descriptions

Intelreg C246 series chipset Intel Platform Controller Hub (PCH)

Intelreg Xeonreg processor E- 2100 and E-2200 Product Family The Intelreg Xeonreg E-2100 and E-2200 processors have increased core count and embedded PCIe lanes that will improve the IO performance and a lot more features Please refer to section 4 Processors for details

Next Generation SW RAID PERC S140 The new 1-socket servers support the latest S140 software RAID along with H330 and H730P controller cards with improved functionality and faster performance New SW RAID supports RAID 0 1 5 and 10 Please refer to section 6 for additional details

iDRAC 9 The new embedded system management solution for Dell EMC server features hardware and firmware inventory and alerting in depth memory alerting faster performance dedicated gigabit port email alerts electronic licensing editable user work notes log and more Dedicated iDRAC Direct microUSB port improves at-the-box management Please refer to section 13 for additional details

1

Product overview 5

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

copy 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners

2019 - 12

Rev A01

1 Product overview 5Introduction 5New technologies 5

2 System features6Product comparison 6Product specifications7

3 Chassis views and features 10Front view of the system 10Rear view of the system 10Inside the system 11Locating the information tag of your system 12

4 Processor14Processor features14Supported processors 14Chipset 15

5 Memory 17

6 Storage19Supported drives 19Storage controller specifications19Optical Drives19Tape Drives 19Internal Dual SD Module 20

7 Networking and PCIe21

8 Power thermal and acoustics22Power supply units 22Thermal 22Acoustics 22

9 Supported operating systems24

10 Dell EMC OpenManage systems management25iDRAC with Lifecycle controller25Agent-free management 30Agent-based management30Dell EMC consoles30Dell EMC OpenManage systems management tools utilities and protocols 31

Contents

Contents 3

Integration with third-party consoles32OpenManage connections with third-party consoles33

11 Appendix A Additional specifications 34Technical specifications34

Chassis dimensions34Chassis weight 35Video specifications35USB ports specifications 35Drives 35NIC ports specifications36Environmental specifications36

12 Appendix B Standards compliance 39

13 Appendix C Additional resources 40

14 Appendix D Support and deployment services 41ProDeploy Enterprise Suite and Residency Services41

ProDeploy Plus41ProDeploy 41Basic Deployment41Residency Services42

Deployment services 42Remote Consulting Services42Data Migration Service 42ProSupport Enterprise Suite 42ProSupport Plus43ProSupport43ProSupport One for Data Center 43Support Technologies 44Additional professional services44Dell Education Services44Dell EMC Global Infrastructure Consulting Services 45Dell EMC Managed Services45

4 Contents

Product overviewThe Dell EMC PowerEdge R240 is an affordable entry-level single-socket 1U rack server for SMB and service providers

The PowerEdge R240 includes four DIMM slots supports up to 64GB UDIMMs and four 35-inch hard drives The PowerEdge R240 is ideal for web hosting mail serving file and print as well as a wide range of general-purpose productivity applications

Figure 1 Dell EMC PowerEdge R240

Topics

bull Introductionbull New technologies

IntroductionThe PowerEdge R240 is versatile enough to address many customer segments and workloads In particular the PowerEdge R240 will be best suited for applications and workloads where high availability features are not important within the server node or where redundancy is built at the rack level Workload targets include

bull Web serving and hostingbull Mail serverbull File and Printbull SAN proxy serverbull DHCP serverbull Surveillance amp Securitybull Wide variety of mainstream business applications

New technologiesThe following table shows the list of new technologies offered by the PowerEdge R240

New Technologies Detailed Descriptions

Intelreg C246 series chipset Intel Platform Controller Hub (PCH)

Intelreg Xeonreg processor E- 2100 and E-2200 Product Family The Intelreg Xeonreg E-2100 and E-2200 processors have increased core count and embedded PCIe lanes that will improve the IO performance and a lot more features Please refer to section 4 Processors for details

Next Generation SW RAID PERC S140 The new 1-socket servers support the latest S140 software RAID along with H330 and H730P controller cards with improved functionality and faster performance New SW RAID supports RAID 0 1 5 and 10 Please refer to section 6 for additional details

iDRAC 9 The new embedded system management solution for Dell EMC server features hardware and firmware inventory and alerting in depth memory alerting faster performance dedicated gigabit port email alerts electronic licensing editable user work notes log and more Dedicated iDRAC Direct microUSB port improves at-the-box management Please refer to section 13 for additional details

1

Product overview 5

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

1 Product overview 5Introduction 5New technologies 5

2 System features6Product comparison 6Product specifications7

3 Chassis views and features 10Front view of the system 10Rear view of the system 10Inside the system 11Locating the information tag of your system 12

4 Processor14Processor features14Supported processors 14Chipset 15

5 Memory 17

6 Storage19Supported drives 19Storage controller specifications19Optical Drives19Tape Drives 19Internal Dual SD Module 20

7 Networking and PCIe21

8 Power thermal and acoustics22Power supply units 22Thermal 22Acoustics 22

9 Supported operating systems24

10 Dell EMC OpenManage systems management25iDRAC with Lifecycle controller25Agent-free management 30Agent-based management30Dell EMC consoles30Dell EMC OpenManage systems management tools utilities and protocols 31

Contents

Contents 3

Integration with third-party consoles32OpenManage connections with third-party consoles33

11 Appendix A Additional specifications 34Technical specifications34

Chassis dimensions34Chassis weight 35Video specifications35USB ports specifications 35Drives 35NIC ports specifications36Environmental specifications36

12 Appendix B Standards compliance 39

13 Appendix C Additional resources 40

14 Appendix D Support and deployment services 41ProDeploy Enterprise Suite and Residency Services41

ProDeploy Plus41ProDeploy 41Basic Deployment41Residency Services42

Deployment services 42Remote Consulting Services42Data Migration Service 42ProSupport Enterprise Suite 42ProSupport Plus43ProSupport43ProSupport One for Data Center 43Support Technologies 44Additional professional services44Dell Education Services44Dell EMC Global Infrastructure Consulting Services 45Dell EMC Managed Services45

4 Contents

Product overviewThe Dell EMC PowerEdge R240 is an affordable entry-level single-socket 1U rack server for SMB and service providers

The PowerEdge R240 includes four DIMM slots supports up to 64GB UDIMMs and four 35-inch hard drives The PowerEdge R240 is ideal for web hosting mail serving file and print as well as a wide range of general-purpose productivity applications

Figure 1 Dell EMC PowerEdge R240

Topics

bull Introductionbull New technologies

IntroductionThe PowerEdge R240 is versatile enough to address many customer segments and workloads In particular the PowerEdge R240 will be best suited for applications and workloads where high availability features are not important within the server node or where redundancy is built at the rack level Workload targets include

bull Web serving and hostingbull Mail serverbull File and Printbull SAN proxy serverbull DHCP serverbull Surveillance amp Securitybull Wide variety of mainstream business applications

New technologiesThe following table shows the list of new technologies offered by the PowerEdge R240

New Technologies Detailed Descriptions

Intelreg C246 series chipset Intel Platform Controller Hub (PCH)

Intelreg Xeonreg processor E- 2100 and E-2200 Product Family The Intelreg Xeonreg E-2100 and E-2200 processors have increased core count and embedded PCIe lanes that will improve the IO performance and a lot more features Please refer to section 4 Processors for details

Next Generation SW RAID PERC S140 The new 1-socket servers support the latest S140 software RAID along with H330 and H730P controller cards with improved functionality and faster performance New SW RAID supports RAID 0 1 5 and 10 Please refer to section 6 for additional details

iDRAC 9 The new embedded system management solution for Dell EMC server features hardware and firmware inventory and alerting in depth memory alerting faster performance dedicated gigabit port email alerts electronic licensing editable user work notes log and more Dedicated iDRAC Direct microUSB port improves at-the-box management Please refer to section 13 for additional details

1

Product overview 5

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Integration with third-party consoles32OpenManage connections with third-party consoles33

11 Appendix A Additional specifications 34Technical specifications34

Chassis dimensions34Chassis weight 35Video specifications35USB ports specifications 35Drives 35NIC ports specifications36Environmental specifications36

12 Appendix B Standards compliance 39

13 Appendix C Additional resources 40

14 Appendix D Support and deployment services 41ProDeploy Enterprise Suite and Residency Services41

ProDeploy Plus41ProDeploy 41Basic Deployment41Residency Services42

Deployment services 42Remote Consulting Services42Data Migration Service 42ProSupport Enterprise Suite 42ProSupport Plus43ProSupport43ProSupport One for Data Center 43Support Technologies 44Additional professional services44Dell Education Services44Dell EMC Global Infrastructure Consulting Services 45Dell EMC Managed Services45

4 Contents

Product overviewThe Dell EMC PowerEdge R240 is an affordable entry-level single-socket 1U rack server for SMB and service providers

The PowerEdge R240 includes four DIMM slots supports up to 64GB UDIMMs and four 35-inch hard drives The PowerEdge R240 is ideal for web hosting mail serving file and print as well as a wide range of general-purpose productivity applications

Figure 1 Dell EMC PowerEdge R240

Topics

bull Introductionbull New technologies

IntroductionThe PowerEdge R240 is versatile enough to address many customer segments and workloads In particular the PowerEdge R240 will be best suited for applications and workloads where high availability features are not important within the server node or where redundancy is built at the rack level Workload targets include

bull Web serving and hostingbull Mail serverbull File and Printbull SAN proxy serverbull DHCP serverbull Surveillance amp Securitybull Wide variety of mainstream business applications

New technologiesThe following table shows the list of new technologies offered by the PowerEdge R240

New Technologies Detailed Descriptions

Intelreg C246 series chipset Intel Platform Controller Hub (PCH)

Intelreg Xeonreg processor E- 2100 and E-2200 Product Family The Intelreg Xeonreg E-2100 and E-2200 processors have increased core count and embedded PCIe lanes that will improve the IO performance and a lot more features Please refer to section 4 Processors for details

Next Generation SW RAID PERC S140 The new 1-socket servers support the latest S140 software RAID along with H330 and H730P controller cards with improved functionality and faster performance New SW RAID supports RAID 0 1 5 and 10 Please refer to section 6 for additional details

iDRAC 9 The new embedded system management solution for Dell EMC server features hardware and firmware inventory and alerting in depth memory alerting faster performance dedicated gigabit port email alerts electronic licensing editable user work notes log and more Dedicated iDRAC Direct microUSB port improves at-the-box management Please refer to section 13 for additional details

1

Product overview 5

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Product overviewThe Dell EMC PowerEdge R240 is an affordable entry-level single-socket 1U rack server for SMB and service providers

The PowerEdge R240 includes four DIMM slots supports up to 64GB UDIMMs and four 35-inch hard drives The PowerEdge R240 is ideal for web hosting mail serving file and print as well as a wide range of general-purpose productivity applications

Figure 1 Dell EMC PowerEdge R240

Topics

bull Introductionbull New technologies

IntroductionThe PowerEdge R240 is versatile enough to address many customer segments and workloads In particular the PowerEdge R240 will be best suited for applications and workloads where high availability features are not important within the server node or where redundancy is built at the rack level Workload targets include

bull Web serving and hostingbull Mail serverbull File and Printbull SAN proxy serverbull DHCP serverbull Surveillance amp Securitybull Wide variety of mainstream business applications

New technologiesThe following table shows the list of new technologies offered by the PowerEdge R240

New Technologies Detailed Descriptions

Intelreg C246 series chipset Intel Platform Controller Hub (PCH)

Intelreg Xeonreg processor E- 2100 and E-2200 Product Family The Intelreg Xeonreg E-2100 and E-2200 processors have increased core count and embedded PCIe lanes that will improve the IO performance and a lot more features Please refer to section 4 Processors for details

Next Generation SW RAID PERC S140 The new 1-socket servers support the latest S140 software RAID along with H330 and H730P controller cards with improved functionality and faster performance New SW RAID supports RAID 0 1 5 and 10 Please refer to section 6 for additional details

iDRAC 9 The new embedded system management solution for Dell EMC server features hardware and firmware inventory and alerting in depth memory alerting faster performance dedicated gigabit port email alerts electronic licensing editable user work notes log and more Dedicated iDRAC Direct microUSB port improves at-the-box management Please refer to section 13 for additional details

1

Product overview 5

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

System features

Topics

bull Product comparisonbull Product specifications

Product comparisonThe following table shows the comparison between the PowerEdge R230 and PowerEdge R240

Table 1 Product comparison with predecessor

Feature PowerEdge R230 PowerEdge R240

Processor bull Intel Xeonreg E3-1200 v6 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

bull Intel Xeonreg E-2100 and E-2200 Processor familybull Intel Pentiumregbull Intel Celeronregbull Intel Core i3reg

Number of processors bull 1 bull 1

Number or cores bull Up to 4 cores bull Up to 8 cores

L2L3 cache bull 20 MB per corebull 4 MB or 8 MB

bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C236 bull Intel C246

Memory Module bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2400MTsbull Min RAM 4 GBbull Max RAM 64 GB

bull DDR4 4 x UDIMMs with ECCbull Speed Up to 2666MTsbull Min RAM 8GBbull Max RAM 64 GB

Hard drive bays bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

bull 2 x 35-inch cabledbull 4 x 35-inch cabledbull 4 x 35-inch or 25-inch hot plug

Hard drive types bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

bull Default SATA Optional SASbull Enterprise HDDbull Entry HDD

External hard drive bays bull 1x slim ODD 95mm bull 1x slim ODD 95mm

RAID controllers bull Chipset based SATA PERC S130bull PERC H330bull PERC H730bull PERC H830

bull Chipset based SATA PERC S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBA bull 12Gb SAS Exernal HBAbull HBA330 Internal adapter

Boot optimized storage subsytem

bull Not supported bull 2x M2 240GB (RAID 1 or No RAID)bull 1x M2 240GB (No RAID only)

2

6 System features

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Feature PowerEdge R230 PowerEdge R240

Server management bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC8 Expressbull Optional iDRAC8 Enterprisebull Vflash

bull BMCbull IPMI 20 compliant Full Open Manage suitebull Optional iDRAC9 Expressbull Optional iDRAC9 Enterprisebull Vflash

IO slots bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

bull 1 x16 slot PCIe Gen3 for HLFH from CPU1(x8 lanes)

bull 1 x 8 slot PCIe Gen3 for LP from CPU1(x4 lanes)

NICLOM bull 2x GbE LOM bull 2x GbE LOM

USB bull 2 rear USB 30bull 2 front USB 20bull 1 internal USB 30

bull 2 rear USB 30bull 1 front USB 20bull 1 internal USB 30

Power supplies bull 250W AC 1U cable (Bronze) bull 250W AC 1U cable (Bronze)bull 450W AC 1U cable (Platinum)

Fans bull 3 or 4 non-redundant non-hot swappable fans bull 3 or 4 non-redundant non-hot swappable fans

Form factor bull 1U rack bull 1U rack

Dimensions (HxWxD) bull 428 x 4340 x 551 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 262rdquo(in)

bull 428 x 4340 x 596 (mm) (wo bezel)bull 167rdquo x 1709rdquo x 235rdquo(in)

Weight bull Max 2096 lb106 Kg bull Max 2689 lb122 Kg

Product specificationsThe following table lists the technical specifications for the PowerEdge R240

Table 2 Technical specifications

Features Specifications

Form factor bull 1U rack

Processors bull Intelreg Xeonreg processor E-2100 and E-2200 product familybull Intelreg Coretrade i3bull Intelreg Pentiumregbull Intelreg Celeron

Processor sockets bull 1

Front Side Bus or HyperTransport bull Intel DMI 30

Cache bull 20 MB per corebull 8 MB or 12 MB

Chipset bull Intel C246 Chipset

Memory1 bull Up to 64GB (4 DIMM Slots)bull 8GB16GB 2666MTs Unbuffered with ECC onlybull MIN MAX RAM 8GB64GB

IO slots bull 2 GEN3 PCIe slots

bull X16 slot FH (1x8 Gen3)bull X8 Slot LP (1X4 Gen3)

System features 7

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Features Specifications

RAID controller bull S140bull PERC H330bull PERC H730P

Host Bus Adapter (HBA) bull 12Gb SAS External HBAbull HBA330 Internal adapter

Drive bays bull Up to 4 x 35-inch cable drivesbull Up to 4 x 35-inch or 25-inch Hot-Plug drives

Maximum internal storage bull 560TB for 4 x HDD config

Hard drives bull 25-inch SSD SATA 6Gbbull 25-inch SATA 72Kbull 25-inch SAS 15K HDsbull 25-inch Near Line SAS 72Kbull 25-inch SAS 10K HDDsbull 35-inch Enterprise SATA 72K HDDsbull 35-inch Near Line SAS 72K HDDsbull 35-inch 72K SATA client drivesbull 25-inch SAS SSDs

HDDs capacities

300GB 600GB 900GB 1TB 12TB 18TB 2TB 24TB 4TB 6TB 8TB 10TB 12TB 14TB

SSD capacities

240GB 480GB 960GB 12TB 16TB 192TB 384TB and 768TB

Embedded LOMNIC bull Integrated BROADCOM BCM5720 Gigabit Ethernet Controller

Communications Optional add-in cards

bull 1GbE Intel (Dual) Powerville Troi-Stony Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Intel (Quad) Powerville Lore-Stony Quad port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Dual) 5720 Bashir Dual port 1Gb Base-T adapter ndash FH or LP

bull 1GbE Broadcom (Quad) 5719 Cardassia Quad port 1Gb Base-T adapter ndash FH or LP

Power supply bull Cabled 250W Bronze power supply (100ndash240 V AC)bull Cabled 450W Platinum power supply (100ndash240 V AC)

Availability bull TPMNo TPMbull ECC memory UDIMMbull Hot-plug hard drivesbull Single output power supplies

Video bull Integrated Matrox G200 with iDRAC9

Remote management bull Lifecycle Controller 30bull iDRAC9 Enterprisebull VFlash (Optional)

Systems management bull Dell Open Manage featuring Dell Management Consolebull Lifecycle Controller 30bull iDRAC9 Enterprise

8 System features

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Features Specifications

bull VFlash (Optional)

Rack support bull ReadyRailstrade static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or tooled mounting in 4-post threaded and 2-post (Telco) racks

Featured database applications bull Microsoftreg SQL Serverreg solutions

System features 9

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Chassis views and features

Front view of the system

Figure 2 Front view of the 4 x 35-inch drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

Figure 3 Front view of the 4 x 35-inch cabled drive system

1 Left control panel 2 Optical drive

3 Right control panel 4 Information tag

5 Drive

NOTE LED functionality is not supported on cabled hard disk drive configuration

Rear view of the system

Figure 4 Rear view of the system

1 Serial port 2 NIC port (Gb 1)

3 NIC port (Gb 2) 4 Half-height PCIe expansion card slot

3

10 Chassis views and features

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

5 Full-height PCIe expansion card slot 6 Power supply unit

7 PSU Built-in Self Test (BIST) LED 8 PSU Built-in Self Test (BIST) button

9 System identification button 10 System status indicator cable port (CMA)

11 USB 30 ports (2) 12 iDRAC dedicated NIC port

13 VGA port

For more information about the ports and connectors see the Technical Specifications section

Inside the system

Figure 5 Inside the system - 4 x 35-inch drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Drive backplane

Chassis views and features 11

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Figure 6 Inside the system - 4 x 35-inch cabled drive system

1 Optical drive 2 Intrusion switch

3 Cabled AC power supply unit 4 Expansion card riser

5 Processor and heat sink 6 Memory module sockets

7 System board 8 Fan (4)

9 Cabled drive

Locating the information tag of your systemYour system is identified by a unique Express Service Code and Service Tag number You can view the Express Service Code and Service Tag by pulling out the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag (MEST) label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel

Figure 7 Locating Service Tag of your system

1 Information tag (front view) 2 Information tag (back view)

3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label

12 Chassis views and features

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

5 Service Tag Express Service Code QRL label

Chassis views and features 13

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

ProcessorThe PowerEdge R240 is entry-level single-socket rack server based on the Intelreg Xeonreg E-2100 and E-2200 processor familyTopics

bull Processor featuresbull Supported processorsbull Chipset

Processor featuresThe following list highlights the features of the Intelreg Xeon E-2100 and E-2200 processor family

bull Up to eight execution cores per processorbull Four DMI3 lanesbull 16 PCIe Gen 3 links capable of 80 GTsbull Socket H4 LGA package (LGA1151)bull Integrated 2 channel DDR4 memory controllerbull Execute Disable Bitbull Support Turbo Boost Technology 20bull Increases CPU frequency if operating below thermal power and current limitsbull Intelreg Virtualization Technology (Intelreg VT)

NOTE We do not support graphics with E-2100 and E-2200 processors Graphics cannot be enabled on Dell servers

using this processor due to technical restrictions

Supported processorsThe following table lists the supported processors for the PowerEdge R240

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

E-2288G 37 95 8 16 16 Yes 2666 Yes

E-2286G 4 95 6 12 12 Yes 2666 Yes

E-2278G 34 80 8 16 16 Yes 2666 Yes

E-2276G 38 80 6 12 12 Yes 2666 Yes

E-2274G 4 83 4 8 8 Yes 2666 Yes

E-2246G 36 80 6 12 12 Yes 2666 Yes

E-2244G 38 71 4 8 8 Yes 2666 Yes

E-2236 34 80 6 12 12 Yes 2666 Yes

E-2234 36 71 4 8 8 Yes 2666 Yes

E-2226G 34 80 6 12 6 Yes 2666 Yes

E-2224 34 71 4 8 4 Yes 2666 Yes

Core i3 9100 36 65 4 6 4 Yes 2666 No

Pentium G5420

38 58 2 4 4 Yes 2666 No

4

14 Processor

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Model Speed (GHz)

Power (Watts)

Cores L3 Cache (MB)

Threads Turbo Max Memory Speed (MTs)

Hyper- threading

Celeron G4930

32 54 2 2 4 Yes 2666 No

E-2186G 38 95 6 12 12 Yes 2666 Yes

E-2176G 37 80 6 12 12 Yes 2666 Yes

E-2174G 38 71 4 8 8 Yes 2666 Yes

E-2146G 35 80 6 12 12 Yes 2666 Yes

E-2144G 36 71 4 8 8 Yes 2666 Yes

E-2136 33 80 6 12 12 Yes 2666 Yes

E-2134 35 71 4 8 8 Yes 2666 Yes

E-2126G 33 80 6 12 6 Yes 2666 No

E-2124 33 71 4 8 4 Yes 2666 No

Core i3 8100 36 65 4 6 4 No 2666 No

Pentium G5500

38 54 2 4 2 No 2666 No

Celeron G4900

31 54 2 2 2 No 2666 No

ChipsetThe PowerEdge R240 incorporates the Intelreg C246 chipset The following high level features supported by the chipset and may not implemented on R240

PCH feature C246 R240

PCH feature C246 R240

TXT Y Y

Node Manager Y N

ECC Y Y

FlexIO - USB30 - 10 (means 6 is enough) 10 3

USB 20 4 4

FlexIO - 8 SATA ports 8 5

FlexIO - SATA Express 3 0

FlexIO - PCIE 30 ports - additional required 20 8

SPI (MB) FW image 7 UI

Intel vPROAMT11 Y N

Rapid Strorage technology Y N

Rapid Strorage technology enterprise Y N

Data Center Graphics N N

supported displays 3 N

Int Gbe MAC Y N

eSPI Y N

IO Flex - ability to change SATAPCIEUSB Y N

Processor 15

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

PCH feature C246 R240

Software Guard Extensions (SGX) N Y

bull Direct Media Interface 3 (DMI3) connects the CPU1 to the PCHbull PCI Express Generation 3 (PCIe Gen3) is capable of 8 GTs bit ratebull PCH SATA controller provides hardware support for Advanced Host Controller Interface (AHCI) a standardized programming

interface for SATA host controllers developed through a joint industry effortbull Low Pin Count Interface (LPC)bull Serial Peripheral Interface (SPI)bull Advanced Programmable Interrupt Controller (APIC)bull Real-Time Clockbull GPIO Serial Expander (GSX) is the capability provided by the PCH to expand the GPIOs on a platform that needs more GPIOs than

the ones provided by the PCHbull System Management Bus (SMBus) 20bull JTAG Boundary-Scan

16 Processor

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

MemoryThe PowerEdge R240 Integrated Memory Controller (IMC) supports DDR4-RS protocols with two independent 64-bit wide channels

The maximum system population at launch will be 64GB (4 DIMM slots x16 GB DDR4 UDIMM)

bull System Memory Organization Modes

bull The IMC supports two memory organization modes single-channel and dual-channel Depending upon how the DDR Schema and DIMM Modules are populated in each memory channel a number of different configurations can exist

bull Single-Channel Mode

bull In this mode all memory cycles are directed to a single channel Single-Channel mode is used when either the Channel A or Channel B DIMM connectors are populated in any order but not both

bull Dual-Channel Mode ndash Intelreg Flex Memory Technology Mode

bull The IMC supports Intel Flex Memory Technology Mode Memory is divided into a symmetric and asymmetric zone The symmetric zone starts at the lowest address in each channel and is contiguous until the asymmetric zone begins or until the top address of the channel with the smaller capacity is reached In this mode the system runs with one zone of dual-channel mode and one zone of single-channel mode simultaneously across the whole memory array

Memory FeaturesKey features of the PowerEdge R240 memory system include

bull Unbuffer (UDIMM) ECC DDR4 technologybull Each channel carries 64 data and 8 ECC bitsbull Up to 64 GB of UDIMM memory (4 x 16GB UDIMM)bull Up to 2666 MTs DIMMsbull Single DIMM configuration with 8 GB DIMM at socket DIMM A1bull Flexible Memory Configurationbull ODT (On Die Termination)bull Clock gating (CKE) to conserve power when DIMMs are not accessed

bull DIMMs enter a low power self-refresh modebull I2C access to SPD EEPROM for access to thermal sensorsbull Memory Optimized (Independent Channel) Modebull 100 Single Bit Error Correctionbull Memory Off-lining is NOT supported

Memory speedThe system will run all memory on all CPUs and channels at the same speed and voltage By default the system will run at the highest speed for the lowest voltage of the worst case channel DIMM configuration

Operating speed of the memory is determined by

bull Supported speed of the DIMMsbull DIMM configuration on any channelbull Max speed supported by the CPUbull Speed requested by user in BIOS setup screen

Operating voltage of the system is determined by

bull Voltages supported by the DIMMs which is 12Vbull Voltage supported by the platform

The following table shows the memory populations and the system speed frequencies

5

Memory 17

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Table 3 Memory populations and system speed

DIMM Type

DIMM Ranking Capacity DIMM Rated voltage 1 DIMM per channel 2 DIMMs per channel

UDIMM 1R2R 8GB and 16GB DDR4 (12V) 2666 2666

Supported ConfigurationsThe following table highlights the PowerEdge R240 DIMM offering list

DIMM Speed DIMM Type DIMM Capacity (GB)

Ranks per DIMM

Data Width SDDC Support

DIMM Volts Comments

2666 UDIMM 8 1 x8 Advanced ECC 12

2666 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2666 UDIMM 16 1 x8 Advanced ECC 12

2666 UDIMM 16 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 4 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12

2400 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2400 UDIMM 16 2 x8 Advanced ECC 12

2400 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

2133 UDIMM 4 1 x8 Advanced ECC 12

2133 UDIMM 4 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 8 2 x8 Advanced ECC 12

2133 UDIMM 8 1 x8 Advanced ECC 12 BCC Version

2133 UDIMM 16 2 x8 Advanced ECC 12

2133 UDIMM 16 2 x8 Advanced ECC 12 BCC Version

18 Memory

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

StorageThe PowerEdge R240 supports the following drive configurations

bull 2 x 35-inch cabled HDD configurationbull 4 x 35-inch cabled HDD configurationbull 4 x 35-inch hot-plug HDD configurationbull 4 x 25-inch (in 35-inch carrier) hot-plug HDD configuration

Topics

bull Supported drivesbull Storage controller specificationsbull Optical Drivesbull Tape Drivesbull Internal Dual SD Module

Supported drivesThe PowerEdge R240 system supports SAS SATA Nearline SAS drives and SSD drives

NOTE SSD drives only available in the hot-plug configurations

Table 4 Supported Drives

x2 cabled chassis x4 cabled chassis x4 hot plug hard drive

Hard drive form factor 35-inch only 35-inch only 35-inch or 25-inch only

Hard drive type SATA Nearline SAS SATA Nearline SAS SATA Nearline SAS SAS SSD

NOTE Both 6Gbps and 12Gbps drives are supported by the PowerEdge R240

Storage controller specificationsThe PowerEdge R240 system supports

bull Internal storage controller cards PERC H330 H730P S140 HBA330 and Boot Optimized Storage Subsystem (BOSS) modulesbull External storage controller cards 12 Gbps SAS HBA

Optical DrivesThe PowerEdge R240 supports one of the following internal optical drive options

bull DVD-ROMbull DVD+ROM

Tape DrivesDue to its dense form factor the PowerEdge R240 does not support internal tape drives However here is a list of supported external tape backup devices

Supported external tape drives

bull External LTO-6 SAS tape drivesbull External LTO-7 SAS tape drives

6

Storage 19

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

bull External LTO-8 SAS tape drives

Internal Dual SD ModuleThe Internal Dual SD Module (IDSDM) is optional The IDSDM contains two SD ports directly on the motherboard The modules are redundant Supported iDSDM microSD cards capacity are 8163264GB

The IDSDM card provides the following functions

bull Dual SD interface is maintained in a mirrored configuration (primary and secondary SD)bull Provides full RAID1 functionalitybull Dual SD cards are not required the module can operate with only one card but will provide no redundancybull Enables support for Secure Digital eXtended Capacity (SDXC) cardsbull USB interface to host systembull Isup2C interface to host system and onboard EEPROM for out-of-band status reportingbull Onboard LEDs show status of each SD cardbull A BIOS Setup Redundancy setting supports Mirror Mode or Disabled

Boot Optimized Storage Subsystem (BOSS)BOSS is offered as a means of booting the PowerEdge R240 servers to a full OS when

bull A solution such as IDSDM may be desired but the target OS for BOSS is a full OS (not just a hypervisor)bull The user needs to maximize their number of drive bays

BOSS cards take up a PCIe slot and are not hot-plug capable 1x or 2x 240GB modules are available Dual (2x) module configs can be set up for either RAID 1 or No RAID Single (1x) module configs can only be set up in a No RAID config

20 Storage

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Networking and PCIeThe following lists the supported add in communication cards

bull Intel Ethernet I350 DP 1Gb server adapter ndash FH or LPbull Intel Ethernet I350 QP 1Gb server adapter ndash FH or LPbull Broadcom 5720 DP 1Gb Network Interface Card ndash FH or LPbull Broadcom 5719 QP 1Gb Network Interface Card ndash FH or LP

PCIe slotsThe PowerEdge R240 provides one riser PCIe expansion slot and one RA PCIe internal storage slot

bull Slot 1 One x8 PCIe Gen3 for LP from CPU (x4 lanes)bull Slot 2 One x16 PCIe Gen3 for FHHL from CPU (x8 lanes)

PCI card dimensionsThe PCI card dimensions allowed in the PowerEdge R240 are as below

Table 5 PCI card dimensions

Card type Height Length

Slot 1 (Low Profile half length card)

6890 mm (2731 inches) max 16765 mm (6600 inches) max

Slot 2 (Full height Half length card)

11115 mm (4376 inches) max 16765 mm (6600 inches) max

7

Networking and PCIe 21

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Power thermal and acoustics

Power supply unitsThe power supply subsystem is formed with a AC-DC cable power supply The power supply provides +12V and +12Vaux for non-redundant design There are several voltage regulators in the system to supply different voltage levels needed by different logic devices

The Dell EMC PowerEdge R240 supports 250W and 450W cabled AC power supply units (PSU)

The following table shows the technical specifications of the power supply

Table 6 Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat dissipation (maximum) Frequency Voltage

AC

CurrentHigh line

100ndash240 VLow line 100ndash

120 V

250 W AC Bronze 1039 BTUhr5060 Hz

100-240 V ACautorangin

g

250 W NA 40A - 20 A

450 W AC Platinum 1725 BTUhr5060 Hz

100-240 V AC autoranging

450 W NA 65A - 35A

NOTE This system is designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V

ThermalThe thermal design of the PowerEdge R240 reflects the following

bull Optimized thermal design

bull The system layout is architected for an optimum thermal design ie system component placement and layout are designed to provide maximum airflow coverage to critical components with minimum expense of fan power

bull Custom heat sink designs for CPU chipset for optimum component coolingbull Comprehensive thermal design

bull The power required to cool a server can contribute a significant amount to the overall system power Thermal control is the active management of system cooling through fan speed and system power management to make sure that the system is reliable while minimizing system fan power consumption airflow and system acoustic output

bull The PowerEdge R240 thermal control system regulates the fan speed based on several different responses from critical componentsrsquo temperature sensors as well as inventory for system configurations

bull Open and closed loop fan speed control Open loop control uses system configuration information to determine fan speed based on system inlet temperature Closed loop control method uses component temperature feedback from various sub-systems to dynamically determine optimum fan speeds

bull Increase airflow through a fan offset if requiredbull Increase airflow through increasing minimum fan speed

Acoustics

PowerEdge R240 acousticsDell EMC PowerEdge R240 is a rack-mount server appropriate for attended data center environment However lower acoustical output is attainable with proper hardware or software configurations For example the minimum configuration of PowerEdge R240 is quiet enough for typical office environment The list below are the PowerEdge R240s acoustical dependencies

8

22 Power thermal and acoustics

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

bull Ambient Temperature For a similar workload fan speeds (and thus acoustical noise) may increase as ambient temperature increases

bull High Wattage CPU High-power (TDP) CPU parts may result in higher acoustical noise outputbull Rear Drives When rear drives are installed in R340 fan speed may increase for cooling the drives and hence both idle and operating

acoustical outputs may be higherbull System Thermal Profile Selected in BIOS The default setting is ldquoPower Optimized (DAPC)rdquo which generally means lower fan

speed and acoustics If ldquoPerformance Optimizedrdquo is selected fan speed and acoustical noise may increase

The PowerEdge R240 acoustical performance is characterized for 3 configurations Minimum Typical and Feature Rich The following tables summarizes the configuration and acoustical performance of the PowerEdge R240 Each configuration has been tested according to Dell EMC acoustical standards for rack-mounted servers

Configuration Minimum Typical-1 Typical-2 Feature Rich

CPU Type Intel E-2124 Intel E-2124 Intel E-2124 Intel E-2126G

CPU TDP 71 W 71 W 71 W 80 W

CPU Quantity 1 1 1 1

Memory Type 8GB UDIMM 8GB UDIMM 16GB UDIMM 16GB UDIMM

DIMM Quantity 1 1 2 4

Backplane Type 2x 35 Cabled 4x 35 Cabled 4X 35 Hot-plug 4X 35 Hot-plug

Fan Quantity 2 x 4028 3 x 4028 4 x 4028 4 x 4028

HDD Type 35 SATA 1-TB 35 SATA 1-TB 35 SATA 2-TB 35 SATA 2-TB

HDD Quantity 1 2 2 4

PSU Type 250 W 250 W 250 W 250 W

PSU Quantity 1 1 1 1

PCI 1 - - PERC H330 PERC H330

PCI 2 - - - -

PCI 3 - - - -

Acoustical Performance Idle Operating 25 degC Ambient

LwA-ULsup2 (Bels) Idle 1 46 46 51 52

Operating 1 47 48 51 52

LpAsup3 (dBA) Idle 1 39 39 43 43

Operating 1 40 40 43 43

Acoustical Performance Idle 28 degC Ambient

LwA-ULsup2 (Bels) 55 57 61 61

LpAsup3 (dBA) 38 41 45 44

Acoustical Performance Max Loading 35 degC Ambient

LwA-ULsup2 (Bels) 77 77 78 78

LpAsup3 (dBA) 59 61 62 62

Power thermal and acoustics 23

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Supported operating systemsThe following lists the supported operating systems for the PowerEdge R240

bull Windows 2019 wHyper-V Standardbull Windows 2019 Essentialsbull Windows 2016 wHyper-V Standardbull Windows 2016 Essentialsbull Windows 2012 R2 Essentialsbull Windows 2012 R2 Standard

NOTE Windows 2012 R2 is not supported with E-2200 processor configurations

bull RHEL 75bull SLES 15bull Ubuntu server 18041bull Citrix XenServer 71bull VMWare ESXi 67bull VMWare ESXi 65

9

24 Supported operating systems

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Dell EMC OpenManage systems managementWhether your IT environment consists of a few servers or a few thousand servers Dell EMC OpenManage systems management solutions provide comprehensive management for evolving IT environments OpenManage is based on open standards and provides agent-based and agent-free server lifecycle management functionality for Dell EMC PowerEdge servers OpenManage solutions help you automate and streamline essential hardware management tasks

Start with a firm foundation for efficient hardware management using OpenManage tools utilities and management consoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle

Figure 8 Server lifecycle management operations

Topics

bull iDRAC with Lifecycle controllerbull Agent-free managementbull Agent-based managementbull Dell EMC consolesbull Dell EMC OpenManage systems management tools utilities and protocolsbull Integration with third-party consolesbull OpenManage connections with third-party consoles

iDRAC with Lifecycle controllerThe integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC PowerEdge server and provides functionality that helps IT administrators deploy update monitor and maintain servers with no need for any additional

10

Dell EMC OpenManage systems management 25

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

software to be installed iDRAC functions regardless of operating system or hypervisor presence because from a pre-OS or bare-metal state iDRAC is ready to work because it is embedded within each server from the factory

iDRAC features and comparisonThe R240 supports the following iDRAC licenses ndash Basic (default) Express (upgrade) and Enterprise (upgrade)

NOTE The features listed in bold in the below table are new for iDRAC9

Table 7 iDRAC feature comparison

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

InterfaceStandards

Redfish Yes Yes Yes Yes Yes Yes Yes Yes

IPMI 20 Yes Yes Yes Yes Yes Yes Yes Yes

DCMI 15 Yes Yes Yes Yes Yes Yes Yes Yes

Web-based GUI Yes Yes Yes Yes Yes Yes Yes Yes

Racadm command linemdashlocalremote

Yes Yes Yes Yes Yes Yes Yes Yes

SMASH-CLPmdashSSH-only Yes Yes Yes Yes Yes Yes Yes Yes

Telnet Yes Yes Yes Yes Yes Yes Yes Yes

SSH Yes Yes Yes Yes Yes Yes Yes Yes

Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes

WSMAN Yes Yes Yes Yes Yes Yes Yes Yes

Network Time Protocol No No Yes Yes Yes Yes Yes Yes

Connectivity

Shared NIC Yes Yes Yes Yes NA NA Yes Yes

Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes

VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes

IPv4 Yes Yes Yes Yes Yes Yes Yes Yes

IPv6 Yes Yes Yes Yes Yes Yes Yes Yes

DHCP (new default no static IP)

Yes Yes Yes Yes Yes Yes Yes Yes

DHCP with Zero Touch No No No No No No No Yes

Dynamic DNS Yes Yes Yes Yes Yes Yes Yes Yes

OS pass-through Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Direct-Front panel USB

Yes Yes Yes Yes Yes Yes Yes Yes

Connection View No Yes No Yes No Yes No Yes

NFS v4 No Yes No Yes No Yes No Yes

NTLM v1 and NTLM v2 No Yes No Yes No Yes No Yes

Security

Role-based authority Yes Yes Yes Yes Yes Yes Yes Yes

Local users Yes Yes Yes Yes Yes Yes Yes Yes

SSL encryption Yes Yes Yes Yes Yes Yes Yes Yes

26 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

IP blocking No No Yes Yes Yes Yes Yes Yes

Directory servicesmdashAD LDAP

No No No No No No Yes Yes

Two-factor authentication No No No No No No Yes Yes

Single sign-on No No No No No No Yes Yes

PK authentication No No Yes Yes Yes Yes Yes Yes

FIPS 140-2 Yes Yes Yes Yes Yes Yes Yes Yes

Secure UEFI boot-certificate management

No Yes No Yes No Yes No Yes

Lock down mode No No No No No No Yes

Unique iDRAC default password

No Yes No Yes No Yes No Yes

Customizable Security Policy Banner-login page

No Yes No Yes No Yes No Yes

Remote Presence

Power control Yes Yes Yes Yes Yes Yes Yes Yes

Boot control Yes Yes Yes Yes Yes Yes Yes Yes

Serial-over-LAN Yes Yes Yes Yes Yes Yes Yes Yes

Virtual Media No No No No Yes Yes Yes Yes

Virtual Folders No No No No No No Yes Yes

Remote File Share No No No No No No Yes Yes

Virtual Console No No No No Yes Yes Yes Yes

HTML5 access to virtual console

No No No No Yes Yes Yes Yes

VNC connection to OS No No No No No No Yes Yes

Qualitybandwidth control No No No No No No Yes Yes

Virtual Console collaborationmdash6 users

No No No No No No Yes Yes

Virtual Console chat No No No No No No Yes Yes

Virtual Flash partitions No No No No No No Yes Yes

Group manager No No No No No No No Yes

HTTPHTTPS support along with NFSCIFS

No Yes No Yes No Yes No Yes

Power and Thermal

Real-time power meter Yes Yes Yes Yes Yes Yes Yes Yes

Power thresholds amp alerts No No Yes Yes Yes Yes Yes Yes

Real-time power graphing No No Yes Yes Yes Yes Yes Yes

Historical power counters No No Yes Yes Yes Yes Yes Yes

Power capping No No No No No No No No

Power Center integration No No No No No No Yes Yes

Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Temperature graphing No No Yes Yes Yes Yes Yes Yes

Dell EMC OpenManage systems management 27

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Health Monitoring

Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes

SNMPv1 v2 and v3mdashtraps and gets

Yes Yes Yes Yes Yes Yes Yes Yes

Email alerting No No Yes Yes Yes Yes Yes Yes

Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes

Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes

Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes

CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes

RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes

NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes

HD monitoringmdashenclosure Yes Yes Yes Yes Yes Yes Yes Yes

Out of Band Performance Monitoring

No No No No No No No No

Alerts for excessive SSD wear

No Yes No Yes No Yes No Yes

Customizable settings for Exhaust Temperature

No Yes No Yes No Yes No Yes

Update

Remote agent-free update Yes Yes Yes Yes Yes Yes Yes Yes

Embedded update tools Yes Yes Yes Yes Yes Yes Yes Yes

Sync with repositorymdashscheduled updates

No No No No No No Yes Yes

Auto update No No No No No No Yes Yes

Improved PSU firmware updates

No Yes No Yes No Yes No Yes

Deployment and Configuration

Local configuration via F10 Yes Yes Yes Yes Yes Yes Yes Yes

Embedded OS deployment tools

Yes Yes Yes Yes Yes Yes Yes Yes

Embedded configuration tools

Yes Yes Yes Yes Yes Yes Yes Yes

AutoDiscovery No No Yes Yes Yes Yes Yes Yes

Remote OS deployment No No Yes Yes Yes Yes Yes Yes

Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes

Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes

Inventory export Yes Yes Yes Yes Yes Yes Yes Yes

Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes

Zerotouch configuration No No No No No No Yes Yes

System RetireRepurpose Yes Yes Yes Yes Yes Yes Yes Yes

Server Configuration Profile in GUI

No Yes No Yes No Yes No Yes

28 Dell EMC OpenManage systems management

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Features iDRAC8 Basic

iDRAC9 Basic

iDRAC8 Express

iDRAC9 Express

iDRAC8 Express for Blades

iDRAC9 Express for Blades

iDRAC8 Enterprise

iDRAC9 Enterprise

Diagnostics Service and Logging

Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes

Part Replacement No No Yes Yes Yes Yes Yes Yes

Server Configuration Backup No No No No No No Yes Yes

Server Configuration Restore

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restoremdashsystem configuration

Yes Yes Yes Yes Yes Yes Yes Yes

Easy Restore Auto Timeout

No Yes No Yes No Yes No Yes

LED health status indicator

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Directmdashfront USB mgmt port

Yes Yes Yes Yes Yes Yes Yes Yes

iDRAC Service Module (iSM) embedded

No Yes No Yes No Yes No Yes

iSM to inband alert forwarding to consoles

No Yes No Yes No Yes No Yes

Crash screen capture No No Yes Yes Yes Yes Yes Yes

Crash video capture No No No No No No Yes Yes

Boot capture No No No No No No Yes Yes

Manual reset for iDRACmdashLCD ID button

Yes Yes Yes Yes Yes Yes Yes Yes

Remote reset for iDRACmdashrequires iSM

Yes Yes Yes Yes Yes Yes Yes Yes

Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes

OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes

SupportAssist Reportmdashembedded

Yes Yes Yes Yes Yes Yes Yes Yes

System Event Log Yes Yes Yes Yes Yes Yes Yes Yes

Lifecycle Log Yes Yes Yes Yes Yes Yes Yes Yes

Enhanced logging in the Lifecycle controller log

Yes Yes Yes Yes Yes Yes Yes Yes

Work notes Yes Yes Yes Yes Yes Yes Yes Yes

Remote Syslog No No No No No No Yes Yes

License management Yes Yes Yes Yes Yes Yes Yes Yes

Improved customer experience

iDRAC -Faster processor more memory

No Yes No Yes No Yes No Yes

GUI rendered in HTML5 No Yes No Yes No Yes No Yes

Add BIOS configuration to iDRAC GUI

No Yes No Yes No Yes No Yes

iDRAC support for SW RAID licensing

No Yes No Yes No Yes No Yes

Dell EMC OpenManage systems management 29

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Agent-free managementAs Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint

Agent-based managementMost systems management solutions require pieces of software called agents to be installed on each node in order to be managed within the IT environment Additionally the same agent is often used as a local interface into the hardware health and may be accessed remotely as a management interface typically referred to as a one-to-one interface For customers that continue to use agent-based solutions Dell EMC provides OpenManage Server Administrator

Dell EMC consolesThe central console in a systems management solution is often referred to as the one-to-many console The central console provides a rapid view and insight into the overall health of all systems in the IT environment The Dell EMC systems management portfolio includes several powerful consoles depending upon your needs including the following

Dell EMC OpenManage Enterprise

OpenManage Enterprise is the next generation of OpenManage Essentials It simplifies centralizes and automates the full span of server lifecycle management activities It helps in discovery configuration deployment updates and remediation These tasks are performed within a single console that unifies management of tower rack and modular platforms OpenManage Enterprise helps in standardizing and supporting IT management policies and practices The OpenManage Enterprise console simplifies and strengthens the current capability of OpenManage Essentials in the following areas

bull Reduced time and effort that is required to manage small and large-scale IT environments using HTML5 GUIbull Simplified GUI workflow to provide a single management layer that unifies the management of PowerEdge tower rack and modular

platformsbull Packaged and delivered as virtual appliance and supports ESXi HyperV and KVMbull Redesigned architecture on CentOS with the PostgreSQL database Operating system and database license are no longer requiredbull Centralized user management with role-based access controlbull Enabled with customer automation and solution integration using Northbound APIbull Enhanced policy-driven management

For more information see wwwdellcomsupportarticlesln310714

OpenManage Mobile

OpenManage Mobile(OMM) is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers remotely or at-the-server With OpenManage Mobile IT Administrators can securely perform several data center monitoring and remediation tasks using an Android or iOS mobile device The OpenManage Mobile app is available as a free software download from the Apple Store and the Google Play Store OMM can also monitor and manage PowerEdge servers through a OpenManage Enterprise or Essentials console or by directly accessing the servers iDRAC

The OpenManage Enterprise or Essentials console can be accessed through OpenManage Mobile over a secure IP network This enables you to monitor all devices managed by OpenManage Enterprise or Essentials such as Dell EMC servers storage networking firewall and supported third party devices

If you are remote you can access iDRAC over a secure IP network

Key Features of OpenManage Mobile (When connected through OpenManage Enterprise or Essentials console)

bull Connect to multiple servers which have OpenManage Enterprise installed from a single mobile devicebull Connect to multiple servers individually through the iDRAC interfacebull Receive critical alert notification on your mobile device as they arrive into your OpenManage Enterprise management consolebull Acknowledge forward and delete alerts from your mobile devicebull Browse through device details firmware inventory and event logs of individual systemsbull Perform several server management functions such as power-on power cycle reboot and shutdown from the mobile application

Key Features of OpenManage Mobile (When connected through iDRAC)

bull Connect to legacy PowerEdge servers remotely For more information see OpenManage Mobile compatibility matrix at wwwdellcomsupport

bull Access rack tower and modular servers through Quick Sync 2 modules or Quick Sync bezels as applicable

30 Dell EMC OpenManage systems management

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

bull Assign IP address change credentials and update common BIOS attributes for Bare Metal Configurationbull Configure one server manually or multiple servers simultaneously through a templatebull Browse server details health status hardware amp firmware inventory networking details and System Event or LC logs Share this

information easily with other IT Administratorsbull Access SupportAssist reports Last Crash screen and video (For more information see OpenManage Mobile compatiblity matrix at

wwwdellcomsupportbull Access Virtual Console (and reduce the need for crash carts)bull Power On Shut down or Reboot your server from anywherebull Run any RACADM command

OpenManage Power Center

OpenManage Power Center is a one-to-many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units (PDU) and Uninterruptible Power Supplies (UPS) It can aggregate this information into rack row and room-level views On servers with iDRAC Enterprise license you can also cap or throttle the power consumption You may need to set power caps to reduce the power consumption due to external events such as brownouts or failures of data-center cooling devices You can also use power capping to safely increase the numbers of servers in a rack to match the power that is provisioned for that rack

For more information see OpenManage Power Center Userrsquos Guide available at Dellcomopenmanagemanuals

Dell EMC OpenManage systems management tools utilities and protocolsDell EMC OpenManage systems management tools and utilities consist of the following

Dell EMC Repository Manager

Dell EMC Repository Manager (DRM) is an application that helps you to

bull Identify the updates that are relevant to the systems in your data centerbull Identify and notify when updates are availablebull Package the updates into different deployment format

To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRACLC OpenManage Essentials Chassis Management Controller OpenManage Integration for VMware vCenter and OpenManage Integration for Microsoft System Center (OMIMSSC) Also DRM packages updates into custom catalogs that can be used for deployment

Dell EMC Repository Manager can create the following deployment tools

bull Custom catalogsbull Lightweight deployment packbull Bootable Linux ISObull Custom Server Update Utility (SUU)

For more information see Dell EMC Repository Manager Userrsquos Guide available at Dellcomsupportmanuals

Dell Update Packages

Dell Update Packages (DUP) is a self-contained executable supported by Microsoft Windows or Linux that updates a component on a server and applications like OMSA iSM and DSET

DUPs can be executed in GUI or in CLI mode

For more information see Dell EMC Update Packages Userrsquos Guide available at wwwdelltechcentercomDSU

Dell Remote Access Controller Administration (RACADM) CLI

The RACADM command-line utility provides a scriptable interface to perform inventory configuration update and health status check of PowerEdge servers RACADM operates in multiple modesbull

bull Local mdash supports running RACADM commands from the managed serverrsquos operating systembull SSH or Telnet mdash known as Firmware RACADM is accessible by logging in to iDRAC using SSH or Telnetbull Remote mdash supports running RACADM commands from a remote management station such as a laptop or desktop

RACADM is supported by the iDRAC with Lifecycle Controller and by the Chassis Management Controller of the M1000e VRTX and FX2 modular systems Local and Remote RACADM is supported on Windows Server Windows clients and on Red Hat SuSe and Ubuntu Linux

For more information see the RACADM Command Line Reference Guide for iDRAC and CMC available at Dellcomsupportmanuals

Dell EMC OpenManage systems management 31

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

iDRAC with Lifecycle Controller Embedded Management APIs

iDRAC with Lifecycle Controller provides a range of standards-based applications programming interfaces (APIs) that enable scalable and automated management of PowerEdge servers Standard systems management APIs have been developed by organizations such as the Institute of Electrical and Electronics Engineers (IEEE) and Distributed Management Task Force (DMTF) These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include

bull Redfish - In 2015 the DMTF Scalable Platforms Management Forum published Redfish an open industry-standard specification and schema designed to meet the needs of IT administrators for simple modern and secure management of scalable platform hardware Dell is a key contributor to the Redfish standard acting as co-chair of the SPMF promoting the benefits of Redfish and working to deliver those benefits within industry-leading systems management solutions Redfish is a next generation management standard using a data model representation inside a hypermedia RESTful interface The data model is defined in terms of a standard machine-readable schema with the payload of the messages expressed in JSON and the OData v4 protocol

bull WSMan -The Web Services For Management (WSMan) API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol (SOAP) with data modeled using the Common Information Model WSMan provides interoperability between management applications and managed resources and identifies a core set of web service specifications and usage requirements that expose a common set of operations central to all systems management

bull IPMI - The Intelligent Platform Management Interface (IPMI) is a message-based hardware-level interface specification that can operate over both LAN and serial interfaces IPMI is supported broadly by server vendors systems management solutions and open source software

bull SNMP - The Simple Network Management Protocol (SNMP) helps in standardizing the management of network devices SNMP allows commercial management consoles created for monitoring network switches and routers to also monitor X86 severs SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be used to discover inventory and configure servers

To assist automating system management tasks and simplify API integration Dell provides PowerShell and Python libraries and script examples utilizing the WSMan interface The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers detailing the use of the embedded management APIs For more information see delltechcentercomiDRAC and delltechcentercomLC

Integration with third-party consolesDell EMC OpenManage provides integration with several leading third-party consoles including

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment configuration monitoring and updating of Dell servers and storage in physical and virtual environments Our agent-free and agent-based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment

The OpenManage Integration Suite for Microsoft System Center includes Dell Server and Storage Management Packs for System Center Operations Manager (SCOM) Dell Server Deployment Packs and Update Catalogs for System Center Configuration Manager (SCCM) and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center Virtual Machine Manager (SCVMM)

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor provision and manage PowerEdge server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v40 onwards This helps in checking hardware health and alerting into vRealize operations which also includes dashboard and reporting on the server environment

You can manage and monitor Dell hardware within the virtualized environment

bull Alerting and monitoring environment for servers and chassisbull Monitoring and reporting for servers and chassisbull Updating firmware on serversbull Deploying enhanced options

For more information see delltechcentercomomivv

NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC

Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates

BMC Software

32 Dell EMC OpenManage systems management

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storage and network management functionality and the BMC Software process and data center automation products

OpenManage connections with third-party consolesDell EMC OpenManage Connections gives you an easy path to adding support for third-party devices so you can continue to use your existing management tools while easily adding Dell EMC server systems to your existing IT environment Integrate new systems at your own pace Manage new Dell EMC servers and storage with your legacy management tools while extending the useful life of your existing resources With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure

bull OpenManage Connection for Nagios Core and Nagios XIbull OpenManage Connection for HPE Operations Manager i (OMi)

For more information on these OpenManage Connections visit Dellcomopenmanage

Dell EMC OpenManage systems management 33

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Appendix A Additional specificationsThe following sections contain information about additional system specifications

Topics

bull Technical specifications

Technical specificationsThe technical and environmental specifications of your system are outlined in this section

Chassis dimensions

Figure 9 Chassis dimensions

Table 8 Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

4820 mm

(1897 inches)

4340 mm

(1708 inches)

428 mm

(168 inches)

With bezel 3564 mm (14 inches)

534496 mm

(2104 inches)

573596 mm

(2258 inches)

11

34 Appendix A Additional specifications

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Xa Xb Y Za Zb Zc

Without bezel 220 mm (087 inches)

Chassis weightTable 9 Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drivesSSDs)

4 x 35-inch drives 122 kg (2689 lb)

Video specificationsThe Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer

Table 10 Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60 72 8 16 24

800 x 600 60 75 85 8 16 24

1024 x 768 60 75 85 8 16 24

1152 x 864 60 75 85 8 16 24

1280 x 1024 60 75 8 16 24

USB ports specificationsTable 11 Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No of ports USB port type No of ports USB port type No of ports

USB 20-compliant port

One USB 30-compliant ports

Two Internal USB 30-compliant port

One

Micro USB 20-compliant port for iDRAC Direct

One

NOTE The micro USB 20 compliant port can only be used as an iDRAC Direct or a management port

DrivesThe PowerEdge R240 system supports SAS SATA drives and Solid State Drives (SSDs)

Drives

bull 4 x 35-inch hot-swappable SAS SATA or SSDbull 4 x 35-inch cabled drivesbull 2 x 35-inch cabled drives

NOTE LED functionality is not supported on cabled hard disk drive configuration

Backplane

bull Supports 4 x 35-inch and 4 x 25-inch SAS SATA or SSD drives passive backplanebull Up to 4 x 35-inch SAS SATA or SSD drives

Appendix A Additional specifications 35

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

NIC ports specificationsThe Dell EMC PowerEdge R240 system supports up to two 101001000 Mbps Network Interface Controller (NIC) ports that are located on the back panel

Environmental specificationsNOTE For additional information about environmental certifications refer to the Product Environmental Datasheet located with the Manuals amp Documents on wwwdellcomsupporthome

Table 12 Temperature specifications

Temperature Specifications

Storage -40ndash65degC (-40ndash149degF)

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Fresh air For information about fresh air see the Expanded operating temperature section

Maximum temperature gradient (operating and storage)

20degCh (68degFh)

Table 13 Relative humidity specifications

Relative humidity Specifications

Storage 5 to 95 RH with 33degC (91degF) maximum dew point

Atmosphere must be noncondensing at all times

Operating 10 to 80 RH with 29degC (842degF) maximum dew point

Table 14 Maximum vibration specifications

Maximum vibration Specifications

Operating 026 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 188 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 15 Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms

Storage Six consecutively executed shock pulses in the positive and negative x y and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Table 16 Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10000 ft)

Storage 12000 m (39370 ft)

Table 17 Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35degC (95degF) Maximum temperature is reduced by 1degC300 m (1degF547 ft) above 950 m (3117 ft)

35ndash40degC (95ndash104degF) Maximum temperature is reduced by 1degC175 m (1degF319 ft) above 950 m (3117 ft)

36 Appendix A Additional specifications

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Operating temperature derating Specifications

40ndash45degC (104ndash113degF) Maximum temperature is reduced by 1degC125 m (1degF228 ft) above 950 m (3117 ft)

Standard operating temperatureTable 18 Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117 ft)

10ndash35degC (50ndash95degF) with no direct sunlight on the equipment

Expanded operating temperatureTable 19 Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5degCndash40degC at 5 to 85 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate continuously in temperatures as low as 5degC and as high as 40degC

For temperatures 35degCndash 40degC derate maximum allowable temperature by 1degC per 175 m (1degF per 319 ft) above 950 m (31171 ft)

le 1 of annual operating hours -5degCndash45degC at 5 to 90 RH with 29degC dew pointNOTE Outside the standard operating temperature (10degCndash35degC) the system can operate down to -5degC or up to 45degC for a maximum of 1 of its annual operating hours

For temperatures 40degCndash 45degC derate maximum allowable temperature by 1degC per 125 m (1degF per 228 ft) above 950 m (3117 ft)

NOTE When operating in the expanded temperature range the performance of the system may be impacted

NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the

System Event Log

Expanded operating temperature restrictions

bull Do not perform a cold startup of the system below 5degCbull The operating temperature specified is for a maximum altitude of 950m for fresh air coolingbull Four system fans are requiredbull Support for up to 71W processorbull GPU is not supportedbull Non-Dell qualified peripheral cards andor peripheral cards greater than 25 W are not supported

Particulate and gaseous contamination specificationsThe following table defines the limitations that help avoid any damages to the IT equipment andor or both failure from particulate and gaseous contamination If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or failure you must rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer

Appendix A Additional specifications 37

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Table 20 Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 upper confidence limit

NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor

NOTE Air entering the data center must have MERV11 or MERV13 filtration

Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles

NOTE This condition applies to data center and non-data center environments

Corrosive dust bull Air must be free of corrosive dustbull Residual dust present in the air must have a deliquescent point

less than 60 relative humidity

NOTE This condition applies to data center and non-data center environments

Table 21 Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion lt300 Aringmonth per Class G1 as defined by ANSIISA7104-1985

Silver Coupon Corrosion lt200 Aringmonth as defined by AHSRAE TC99

NOTE Maximum corrosive contaminant levels measured at le50 relative humidity

38 Appendix A Additional specifications

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Appendix B Standards complianceTable 22 Industry standard documents

Standard URL for information and specifications

ACPI Advance Configuration and Power Interface Specification v20c

acpiinfo

Ethernet IEEE 8023-2005 standardsieeeorggetieee8028023html

HDG Hardware Design Guide Version 30 for Microsoft Windows Server

microsoftcomwhdcsystemplatformpcdesigndesguideserverdgmspx

IPMI Intelligent Platform Management Interface v20 intelcomdesignserversipmi

DDR4 Memory DDR4 SDRAM Specification jedecorgstandards-documentsdocsjesd79-4pdf

PCI Express PCI Express Base Specification Rev 20 and 30 pcisigcomspecificationspciexpress

PMBus Power System Management Protocol Specification v12 pmbusinfospecshtml

SAS Serial Attached SCSI v11 t10org

SATA Serial ATA Rev 26 SATA II SATA 10a Extensions Rev 12 sata-ioorg

SMBIOS System Management BIOS Reference Specification v27 dmtforgstandardssmbios

TPM Trusted Platform Module Specification v12 and v20 trustedcomputinggrouporg

UEFI Unified Extensible Firmware Interface Specification v21 uefiorgspecifications

USB Universal Serial Bus Specification Rev 20 usborgdevelopersdocs

12

Appendix B Standards compliance 39

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Appendix C Additional resourcesTable 23 Additional resources

Resource Description of contents Location

Installation and Service Manual This manual available in PDF format provides the following information

bull Chassis featuresbull System Setup programbull System messagesbull System codes and indicatorsbull System BIOSbull Remove and replace proceduresbull Troubleshootingbull Diagnosticsbull Jumpers and connectors

DellcomSupportManuals

Getting Started Guide This guide ships with the system and is also available in PDF format This guide provides the following information

bull Initial setup stepsbull Key system featuresbull Technical specifications

DellcomSupportManuals

Rack Installation Instructions This document ships with the rack kits and provides instructions for installing a server in a rack

DellcomSupportManuals

Information Update This document ships with the system is also available in PDF format online and provides information on system updates

DellcomSupportManuals

System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platforms

Inside the system chassis cover

Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone application to access additional information and resources for the server including videos reference materials service tag information and Dell EMC contact information

Inside the system chassis cover

Energy Smart Solution Advisor (ESSA)

The Dell EMC online ESSA enables easier and more meaningful estimates to help you determine the most efficient configuration possible Use ESSA to calculate the power consumption of your hardware power infrastructure and storage

Dellcomcalc

13

40 Appendix C Additional resources

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Appendix D Support and deployment services

ProDeploy Enterprise Suite and Residency ServicesProDeploy Enterprise Suite gets your server out of the box and into optimized productionmdashfast Our elite deployment engineers with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock and around the globe From simple to the most complex server installations and software integration we take the guess work and risk out of deploying your new server technology

Figure 10 ProDeploy Enterprise Suite capabilities

NOTE Hardware installation not applicable on selected software products

ProDeploy PlusFrom beginning to end ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in todays complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post-deployment configuration assistance testing and product orientation services are also available

ProDeployProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC SupportAssist and OpenManage system management utilities To prepare for the deployment we conduct a site readiness review and implementation planning exercise System testing validation and full project documentation with knowledge transfer complete the process

Basic DeploymentBasic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and out

14

Appendix D Support and deployment services 41

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Residency ServicesResidency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC experts whose priorities and time you control Residency experts can provide post implementation management and knowledge transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure

Deployment servicesDeployment services details and exceptions can be found in service description documents at the Enterprise Configuration and Deployment pageon Dellcom

Remote Consulting ServicesWhen you are in the final stages of your PowerEdge server implementation you can rely on Dell EMC Remote Consulting Services and our certified technical experts to help you optimize your configuration with best practices for your software virtualization server storage networking and systems management

Data Migration ServiceProtect your business and data with our single point of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to migrate your existing files and data so your business system get up and running quickly and smoothly

ProSupport Enterprise SuiteWith Dell EMC ProSupport Services we can help you keep your operation running smoothly so you can focus on running your business We will help you maintain peak performance and availability of your most essential workloads Dell EMC ProSupport is a suite of support services that enable you to build the solution that is right for your organization Choose support models based on how you use technology and where you want to allocate resources From the desktop to the data center address everyday IT challenges such as unplanned downtime mission-critical needs data and asset protection support planning resource allocation software application management and more Optimize your IT resources by choosing the right support model

Figure 11 ProSupport Enterprise Suite

42 Appendix D Support and deployment services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

ProSupport PlusWhen you purchase PowerEdge servers we recommend ProSupport Plus our proactive and preventative support for business-critical systems ProSupport Plus provides all the benefits of ProSupport plus the following

bull An assigned Technology Service Manager who knows your business and your environmentbull Access to senior ProSupport engineers for faster issue resolutionbull Personalized preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer

base to reduce support issues and improve performancebull Predictive analysis for issue prevention and optimization enabled by SupportAssistbull Proactive monitoring issue detection notification and automated case creation for accelerated issue resolution enabled by

SupportAssistbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

ProSupportOur ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs We will help you minimize disruptions and maximize availability of your PowerEdge server workloads with

bull 24x7x365 access to certified hardware and software expertsbull Collaborative 3rd party supportbull Hypervisor and OS supportbull Consistent level of support available for Dell EMC hardware software and solutionsbull Onsite parts and labor response options including next business day or four-hour mission critical

ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1000 assets This offering is built on standard ProSupport components that leverage our global scale but are tailored to your companys needs While not for everyone it offers a truly unique solution for Dell EMCs largest customers with the most complex environments

bull Team of assigned Technology Services Managers with remote on-site optionsbull Assigned ProSupport One technical and field engineers who are trained on your environment and configurationsbull On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirectbull Flexible on-site support and parts options that fit your operational modelbull A tailored support plan and training for your operations staff

Figure 12 ProSupport One for Data Center model

Appendix D Support and deployment services 43

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Support TechnologiesPowering your support experience with predictive data-driven technologies

SupportAssistThe best time to solve a problem is before it happens The automated proactive and predictive technology SupportAssist helps reduce steps and time to resolution often detecting issues before they become a crisis Benefits include

bull Value - SupportAssist is available to all customers at no additional chargebull Improve productivity - replace manual high-effort routines with automated supportbull Accelerate time to resolution - receive issue alerts automatic case creation and proactive contact from Dell EMC expertsbull Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get predictive

issue detection before the problem starts

SupportAssist is included with all support plans but features vary based on service level agreement

Figure 13 SupportAssist model

Get started at DellcomSupportAssist

TechDirectBoost your IT teams productivity when supporting Dell EMC systems With over 14 million self-dispatches processed each year TechDirect has proven its effectiveness as a support tool You can

bull Self-dispatch replacement partsbull Request technical supportbull Integrate APIs into your help desk

Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to

bull Download study guidesbull Schedule certification and authorization examsbull View transcripts of completed courses and exams

Register at techdirectdellcom

Additional professional services

Dell Education ServicesDell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware investment The curriculum is designed in conjunction with the server development team as well as Dell EMCrsquos technical support team to ensure that the training delivers the information and practical hands-on skills you and your team need to confidently manage and maintain your Dell EMC server solution To learn more or register for a class today visit LearnDellcomServer

44 Appendix D Support and deployment services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services

Dell EMC Global Infrastructure Consulting ServicesDell EMC Global Infrastructure Consulting Services use skilled solution architects innovative tools automated analysis and Dell EMCrsquos intellectual property to give rapid insight into the root causes of unnecessary complexity We seek better answers than traditional service models and our strategy is to help quickly identify high-impact short-duration projects that deliver return on investment (ROI) and free up resources The results are practical action-oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help build a more efficient enterprise

Dell EMC Managed ServicesDell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage your day-to-day data center operations These services extend your existing on-premise IT infrastructure with off-premise cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness

Appendix D Support and deployment services 45

  • Dell EMC PowerEdge R240 Technical Guide
  • Product overview
    • Introduction
    • New technologies
      • System features
        • Product comparison
        • Product specifications
          • Chassis views and features
            • Front view of the system
            • Rear view of the system
            • Inside the system
            • Locating the information tag of your system
              • Processor
                • Processor features
                • Supported processors
                • Chipset
                  • Memory
                  • Storage
                    • Supported drives
                    • Storage controller specifications
                    • Optical Drives
                    • Tape Drives
                    • Internal Dual SD Module
                      • Networking and PCIe
                      • Power thermal and acoustics
                        • Power supply units
                        • Thermal
                        • Acoustics
                          • Supported operating systems
                          • Dell EMC OpenManage systems management
                            • iDRAC with Lifecycle controller
                            • Agent-free management
                            • Agent-based management
                            • Dell EMC consoles
                            • Dell EMC OpenManage systems management tools utilities and protocols
                            • Integration with third-party consoles
                            • OpenManage connections with third-party consoles
                              • Appendix A Additional specifications
                                • Technical specifications
                                  • Chassis dimensions
                                  • Chassis weight
                                  • Video specifications
                                  • USB ports specifications
                                  • Drives
                                  • NIC ports specifications
                                  • Environmental specifications
                                    • Standard operating temperature
                                    • Expanded operating temperature
                                      • Expanded operating temperature restrictions
                                        • Particulate and gaseous contamination specifications
                                          • Appendix B Standards compliance
                                          • Appendix C Additional resources
                                          • Appendix D Support and deployment services
                                            • ProDeploy Enterprise Suite and Residency Services
                                              • ProDeploy Plus
                                              • ProDeploy
                                              • Basic Deployment
                                              • Residency Services
                                                • Deployment services
                                                • Remote Consulting Services
                                                • Data Migration Service
                                                • ProSupport Enterprise Suite
                                                • ProSupport Plus
                                                • ProSupport
                                                • ProSupport One for Data Center
                                                • Support Technologies
                                                • Additional professional services
                                                • Dell Education Services
                                                • Dell EMC Global Infrastructure Consulting Services
                                                • Dell EMC Managed Services