dell emc data domain rack service guide...4. if the console light comes on, then install the new...
TRANSCRIPT
Service Guide
Dell EMC Data Domain Rack
Service Guide300-013-832 REV. 03
May 2018
This document provides instructions for several procedures relating to a Data DomainRack.
This document covers the following topics:
l Related documentation...........................................................................................2l Tools and Supplies Needed..................................................................................... 2l Introduction............................................................................................................ 2l Replacing, Adding, or Removing Rack Parts........................................................... 3l Other Rack Procedures......................................................................................... 15
Related documentationData Domain provides a variety of document types to support our products. End-userdocuments include user guides, hardware installation guides, administrator guides,software guides, part replacement guides, release notes, and others. Integrationdocuments describe how to integrate Data Domain systems with third party backupapplications, and compatibility matrices show which components are compatible witheach other.
This document refers to other documents by title. To locate a referenced document,go to the Online Support website at https://support.emc.com, enter the documenttitle in the search box, and click the search button.
Note
Hard copies of a document may be out of date. Always check for the current versionof a document before you start an upgrade or begin a significant configuration change.
Tools and Supplies NeededFor a list of recommended tools and supplies for field work, see the document titled FEToolkit Inventory and Common Procedures for FRU Tasks at https://support.emc.com.From the Documentation page, select Part Installation Guides, then select the DataDomain product from the menu. This document is included in the list of documents forthe product.
IntroductionThis document describes several procedures relating to the Data Domain Rack shownin the figure. For more specific documentation, refer to other user guides.
Figure 1 Data Domain Rack
Service Guide
2 Data Domain Rack Service Guide
Data Domain Rack Specifications
Dimensions
l Height: 75 in
l Width: 24.02 in
l DepthL: 39 in
l Weight (empty): 380 lbs
AC Power CapabilityAC Voltage: 200-240VAX +/-10, single phase
AC Frequency: 47 – 63 Hz
Power Configuration: Two power domains (base and extended), each redundant
Power Inlet Count: Either two (for redundant base configuration) or four (forredundant extended configuration)
The base configuration is standard.
Plug Types: NEMA L6-30P or IBC309-332 P6 or IP57 (Australia)
Operating EnvironmentBased on the specifications of the Data Domain components in the rack.
Replacing, Adding, or Removing Rack Parts
Cable and Rack LabelsThe Data Domain Rack is shipped with rack number labels as shown circled in the nextfigure.
Figure 2 Rack numbering labels
A closeup of the labels is shown in the next figure. The top 4 labels are rack labels. Thebottom two labels show serial and part numbers.
Service Guide
Data Domain Rack Specifications 3
The Data Domain Rack is also shipped with color-coded labels affixed to the insiderackmount rails as shown circled in the next figure. An extra packet of color-codedcable labels is provided for installation of additional storage shelves and cabling.
SAS cables are labeled corresponding to the colored label at that location in the rack.A shelf installed at the level of, for example, a purple label will utilize SAS cables thatare also labeled with purple labels.
Figure 3 Rack label locations
Below, the colored cable label is circled in the figure.
Service Guide
4 Data Domain Rack Service Guide
Figure 4 Cable label location
SAS cables are connected according to matching symbols on the cable and on thecontroller or shelf. In the next figure, a cable with two circles on its label is connectedto the location on the shelf with two circles. Similarly, a cable with a double diamondlabel is connected at the double diamond location.
Figure 5 Label symbols
The “U” number on the label is the bottom “U” number of the shelf. The “LCC A” and“LCC B” noted on the label refers to the top (LCC B) and bottom (LCC A) locations.
For specific details on recommended cabling procedures to connect a Data Domainsystem with multiple shelves, refer to the specific shelf hardware guide.
Cable Management BarThe cable management bar enables organization of cables routed within one rack orbetween shelves that are located in different racks. If needed, the cable managementbar can be moved to other locations within the rack.
Procedure
1. To remove the cable management bar, loosen the screw in the middle of the baras shown. The circled item shows the cable retention strap.
Service Guide
Cable Management Bar 5
Figure 6 Loosening the screw in the cable management bar
2. Pull one end of the bar towards the other end to collapse and remove it.
3. To install the bar, position one end on one of the several installation points asshown.
Figure 7 Cable management bar installation point
4. Push down on the end to engage the installation point, open the bar to thedesired width and engage the opposite installation point.
5. Tighten the middle screw.
6. Organize cables by using one or more of the attached adjustable straps.
Cable Management PlateThe cable management plate, shown in the next figure, enables organization ofadditional cables within a rack. It can only be used for shelves with fixed rail kits thathave been factory installed.
Service Guide
6 Data Domain Rack Service Guide
Figure 8 Snap location on a cable management plate
Procedure
1. To install a cable management plate, align the plate snap with the mating catchon the shelf mounting rail. The plate catch is circled in the next figure.
Figure 9 Location of management plate catch
2. Push the snap fully into the mating catch installation location.
Figure 10 Installed cable management plate
Interlock BarUse this procedure to install the interlock bar. The function of this bar is to ensure thestability of the rack when a dense shelf is pulled partially from the rack. The barprevents more than one shelf at a time to be partially removed from the rack.
Service Guide
Interlock Bar 7
Note
l Before installing the interlock bar, the rack must be completely depopulated,including all rails.
l You will need a Torx brand screwdriver (not provided), size T25, to complete thisprocedure.
l The order name for the bar is XC-Secure Bar.
Procedure
1. If not already done, depopulate the entire rack.
2. From the front of the rack, position the bar vertically just inside the left front lipof the rack frame. There are three connection positions along the bar thatcorrespond to screw holes in the frame.
3. Using the special screws provided, attach the bar to the rack frame.
Figure 11 Attaching interlock bar
4. Attach two screws at each of the three installation points.
Console RemovalUse this procedure to remove the console. If the console is not functioning, also usethe next procedure, New Console Installation on page 11, to install a new console.
Service Guide
8 Data Domain Rack Service Guide
Figure 12 Front of rack with console
Procedure
1. From the rear of the rack, remove the AC/DC converter plug that connects tothe console. First disengage the wire clip. Remove the plug, disconnect thepower cable, and remove the plug from work area.
Leave the USB cable in place.
Figure 13 Console AC/DC converter plug
1 USB cable
2 AC/DC converter plug
3 Wire clip
2. On the front of the rack, open the console door by pulling on the right side.
Service Guide
Console Removal 9
3. Grasp the hinge cover plate on its right edge and pull to the left to disengagefrom the rack.
Figure 14 Location of hinge cover plate (shown with console closed)
4. On the inside of the console cover, remove the small cable cover plate anddisconnect the USB cable, shown circled in the next figure. Do not remove theUSB cable.
Figure 15 Cable cover plate removed
5. While a second person holds the console door, remove the hinge screws holdingthe console to the rack.
Service Guide
10 Data Domain Rack Service Guide
Figure 16 Open console door
1 Hinge screws
2 Cable cover plate
New Console Installation
Note
The new console kit comes with a new USB cable. Since the USB cable requires extrasteps to install, follow Step 1 through Step 4 first to determine if the new console willfunction with the existing USB cable.
Procedure
1. At the rear of the rack, plug in the new AC/DC converter plug and attach theold USB cable to the plug.
2. Remove the plug cover from the inside of the new console.
3. At the front of the rack, plug the old USB cable into the new, unattachedconsole.
4. If the console light comes on, then install the new console with the old USBcable using the steps in reverse from the procedure, Console Removal on page8.
5. If the console light did not come on, continue with the next steps to replace theUSB cable as well as all items in the console kit.
6. Remove the right side panel (as viewed from the rear of the rack). See SidePanel Removal or Replacement on page 12.
7. Starting from the rear of the rack, route the new USB cable along the upperframe of the rack to connect the console with the AC/DC converter.
Note
If this rack is installed between other racks, it may be necessary to pull out ofthe line of racks to provide the necessary access.
8. Follow the steps in reverse from the procedure, Console Removal on page 8.
Service Guide
New Console Installation 11
Filler Panel ClipsEach space in the rack that is not occupied has a filler panel affixed to the front of therack. These panels are held in place with filler panel clips. Follow these steps toremove the filler panel clips from the rack.
Figure 17 Rear view of filler panel and clip
Procedure
1. Remove the filler panel by firmly pressing the two hand holds and pulling thepanel away from the rack.
2. Remove a filler panel clip by inserting a flat blade screwdriver (or similar tool)into one of the clip openings and prying the clip from the rack.
Note
l The clips are single use only. Once removed from the rack, they cannot bereused.
l Ensure that all front spaces in the rack have filler panels attached.
Figure 18 Remove filler panel clip
Side Panel Removal or ReplacementProcedure
1. Remove the four screws holding the side panel to the rack.
Service Guide
12 Data Domain Rack Service Guide
Figure 19 Screw locations (3 of 4 shown)
2. Lift the panel up to disengage the upper lip from the top of the rack frame.
Figure 20 Side panel upper lip
3. Installation of the side panel is the reverse of removal.
Rear Door Removal or Replacement
Note
Since the door is heavy, this procedure is best done with two people.
Removing rear doorProcedure
1. On each of the three door hinges, push the prongs into the outward position asshown in Figure 21 on page 14.
2. Lift the door upward and away from the rack.
Service Guide
Rear Door Removal or Replacement 13
Installing rear doorProcedure
1. Move the hinge prongs to the outward position on each of the hinges on thedoor.
Figure 21 Hinge prong position for removal or addition of door
2. Lift the door to position the prongs of all three door hinges into the receivingpart of each rack hinge.
Figure 22 Rack hinge
1 Rack hinge
2 Door hinge
3. Push down on the door to secure the door in place.
Service Guide
14 Data Domain Rack Service Guide
Other Rack Procedures
Routing Cables Between RacksProcedure
1. Remove the side walls as described in Side Panel Removal or Replacement onpage 12.
2. There are two sets of openings in the sides of the racks that allow the passageof cables. One set near the top of the rack is shown.
Figure 23 Cabling holes (top openings shown)
Controller Placement in RackData Domain recommends that a controller be placed approximately 1/3 from thebottom of the rack. Since a Data Domain shelf is 3 or 4 rack units high, ensure that thenumber of rack units below the controller is divisible by 3 or 4. Consult with thespecific controller documentation.
Figure 24 Recommended location of a DD controller
Adding Systems to a RackWhen adding additional shelves or a controller to the rack, be aware of the informationin the following sections.
Service Guide
Other Rack Procedures 15
General Considerations
l The rack is an industry standard rack that complies with IEC 310-E mounting.System depth should be less than 36 inches deep as measured from the frontmounting surface.
l Be aware of data and power cable management when installing systems. Cablingshould not block intake or exhaust openings.
Power ConsiderationsIt is important to insure the racked systems do not overload the power distributionsystem and cause the breakers to trip, which would shut down all the systemsconnected to the power distribution system.
Systems are rated in V-A (AC Volts x Amps) and range from 90 VAC -240 VAC. TheRack AC Power capability is the following:
Table 1 Adding Systems to a Rack Power Considerations Compatibility
AC Voltage: 200-240VAX +/-10, single phase
AC Frequency: 47 - 63 Hz
Power Configuration: Two power domains (base and extended), eachredundant
Power Inlet Count: Either two (for redundant base configuration) or four(for redundant extended configuration)
Power Capacity: l 4,800 VA @ 200VAC, 5,760VA @ 240 VAC (eachdomain)
l 9,600 VA @ 200VAC, 11,520VA @ 240 VAC (totalfor both domains)
AC Protection: l 30A circuit breaker internal on each power branch
l Typical 30 Amp single phase system can supply 5kVA ( 5,000 V-A)
PDP ConsiderationsThe rack is shipped with one set of PDPs supporting all 4 PDUs. The second PDP setmust be used when power exceeds the power capacity of a single PDP (4,800 VA @200VAC, 5,760VA @ 240 VAC; see the label inside the rack for instructions). Also, anadditional Power Cord kit must be ordered and connected to build AC circuits. Usingthe second set of PDPs doubles the power available to the rack.
To determine the amount of power required by a rack, check the power calculatorlocated at: http://powercalculator.emc.com/ and select Data Domain under theBackup and Recovery tab.
Note
Refer to the 40U-P Cabinet Service Guide for diagrams of the PDP and PDU.
Service Guide
16 Data Domain Rack Service Guide
Adding the Second Set of PDPs
Note
This description assumes that the PDUs are connected to the lower PDPs.
Procedure
1. Starting on one side of the rack, turn off the breaker on the active PDP.
2. Remove the connector on the active PDP that connects to the upper PDU (youwill need to push in on the tabs to unlock the connector).
3. Remove the soft plastic cap on one of the connectors on the upper PDP.
4. Connect the cable from the upper PDU into that connector.
5. Place the plastic cap on the unused connector of the lower PDP.
6. Turn on the breakers for both PDPs
7. Repeat the process for the other side of the rack.
AC power specificationsThe 40U-P cabinet supplies 200-240 volts of single-phase AC power to devicesconnected to redundant power distribution units (PDUs). Four supported PDUs aremounted within the cabinet on either side.
WARNING
Do not connect 110V - 120V devices to the 40U-P cabinet PDU power outlets.
Each PDU contains circuit-breaker protection for the devices it powers. PDUsconnect to power distribution panels (PDPs) mounted within the cabinet. The PDPsconnect to the external power mains through power cords that include plugsappropriate to your country.
Each PDU includes the following:
l Twelve IEC-320 C13 power outlets and one IEC 320 C19 power outlet.
l Outlets are divided into three individual branch circuits as follows:
n Two sets of C13 outlets, 4 outlets per set, and each set rated at 15A max.
n One set of C13 outlets with 4 outlets, rated at 15A max, plus one C19 outlet,rated at 16A max.
l Each branch is protected by a 20-A, 2-pole, magnetic type, circuit-breaker switch.
Each PDP supports one or two PDUs and includes the following:
l One 2-pole, 50-A switch that serves as the main power shutoff and primarydisconnect for cabinet power.
l One pigtail cord with an L6-30P connector.
l Two 9-circuit cap connectors for power interface to PDUs.
Each cabinet will typically ship with one Power Cord kit which includes 2 x 21 foot inletcords appropriate to the site. These inlet cords have one L6-30R receptacle and oneof the following inlet plugs:
l L6-30P (North American and Japanese applications)
l 332P6W (International/European applications)
Service Guide
Adding Systems to a Rack 17
l IEC-309-330P6 (some North American applications)
l 56PA332 Right Angle (International/Australia applications)
PDP supports one or two PDUs and includes the following:
l One Power Cord kit which includes 2 x 21 foot and these inlet cords have oneL6-30R receptacle and one of the following inlet plugs:
n L6-30P (North American and Japanese applications)
n 332P6W (International/European applications)
n IEC-309-330P6 (some North American applications)
n 56PA332 Right Angle (International/Australia applications)
Upgrading to 3-Phase Power
WARNING
Use only trained and qualified personnel to install or replace this equipment.
Data Domain racks come configured from the factory with single phase AC powerdistribution and can be upgraded to 3-phase AC power distribution. This is achieved byreplacing the lower single phase PDPs with 3-phase PDPs. The upper single phasePDPs are removed and discarded. The PDUs in the rack should remain and it is highlyrecommended to balance the system and shelves AC power by referencing to Figure26 on page 20. Make sure that the AC power cords do not hinder access to thePDPs. The final step is to attach the facility’s AC power by connecting the 15 foot 3-phase power cables from the facility’s AC to the rack’s 3-phase PDP. See 3-PhaseUpgrade Procedure on page 19.
Figure 25 PDP and PDU overview
Service Guide
18 Data Domain Rack Service Guide
When installed, the 3-phase PDPs will provide additional electrical power within therack. Due to the nature of 3-phase power, it is recommended that the devicesattached to the PDUs are plugged into specific outlets so as to balance the phases ofthe 3-phase AC power.
WARNING
A power conversion procedure is performed with all the systems in the rackpowered-off and with customer’s power feeds disconnected from all PDPs in thesystem.
3-Phase Upgrade Procedure
Before you begin
Required tools:
l Phillips head screwdriver
l Flat head screwdriver
l Needle nose pliers (good to have)
Procedure
1. Before beginning the power conversion procedure:
a. Verify that the system is powered off and that PDP power switches in allbays are turned off.
b. Verify that customer’s AC power feeds are disconnected.
2. Remove rear components, such as the rear door or cable management system,as needed.
3. Remove the main AC cables to the rack. Remove the cables at both the rackand the facility’s power connection locations.
4. Replace the two lower PDPs with the correct 3-phase PDPs and connect themto the PDUs. To remove a PDP:
a. Unplug the two cables from the PDUs.
b. Remove the screw that secures the PDP to the rack. Save the screw.
c. Slightly pull the bottom of the PDP from the bay until the PDP is releasedfrom the tab.
5. To install the 3-phase PDPs:
a. Slip in the replacement PDP.
b. Attach the new 3-phase PDP to the rack with the screw that was removedfrom the single phase PDP. Tighten securely.
c. Plug in the PDU cables.
Service Guide
Upgrading to 3-Phase Power 19
Figure 26 3-phase power connections
Service Guide
20 Data Domain Rack Service Guide
Copyright © 2014-2018 EMC Corporation All rights reserved.
Published May 2018
Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION
REQUIRES AN APPLICABLE SOFTWARE LICENSE.
Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.
Service Guide
Upgrading to 3-Phase Power 21