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Delivering Winning CommunicationsDeborah Hyman, AVP, Global CommunicationsMetLifeAugust 13, 2020

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years of operation150+ Global

markets where we operate

40+

~49,000employees

$600 billionin total assets under management

No. 48on the 2020 Fortune 500 list

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Deborah HymanAssistant Vice President, Global CommunicationsMetLife

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10 Ways to Deliver Winning Communications1. Start with your organization’s purpose

2. Have a strong diversity strategy

3. Show engagement from the top

4. Provide visible and verbal cues of change

5. Create safe spaces

6. Seek diverse perspectives—leverage outside experts

7. Push for authentic, empathetic, relevant and transparent communications

8. Experiment with courage

9. Do your research

10. Enable sustainable solutions

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A full spectrum program including:• Action Guide• Learning Pathway• Inclusion Dialogues• Leader Guide• Short Quizzes: Inclusive Behavior Quiz and

Psychological Safety Audit• Books and Podcasts• Special Edition Videos

Strategic Focus

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“For all of us who care deeply about diversity, equality and fairness, it’s been painful and heartbreaking to watch the tragic events of this past week in Minneapolis and in several other parts of America. These events are emblematic of the inequities that black and other diverse communities face on a daily basis. The need for change is evident and we know that more work needs to be done to ensure that all people in all communities feel included, equal and safe. As a company that is deeply committed to diversity, inclusion and human rights, we will strengthen our resolve in advocating for change and in doing our part so that we build a society that protects all people and values all voices.”

Michel Khalaf, CEO, MetLife

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Sustainability Report – Spotlight on Diversity & Inclusion

https://sustainabilityreport.metlife.com/report/

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Virtual Chats

Lamyra Clarke WhiteAssistant Vice President

Global Technology and Operations

Anthony BranchAssociate HR Business Consultant

Human Resources

Kelli EvansVice PresidentU.S Business

Brendan LynchSenior Vice President

Human Resources

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Authentic, relevant, transparent

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Dimensions of Diversity

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Let’s Continue Co–Creating Inclusion: Take a Pledge

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10 Ways to Deliver Winning Communications1. Start with your organization’s purpose

2. Have a strong diversity strategy

3. Show engagement from the top

4. Provide visible and verbal cues of change

5. Create safe spaces

6. Seek diverse perspectives—leverage outside experts

7. Push for authentic, empathetic, relevant and transparent communications

8. Experiment with courage

9. Do your research

10. Enable sustainable solutions

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In the middle of difficulty lies opportunity

Albert Einstein