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www.eqv.it Delivering Technology that supports Innovation within an Integrated System of Internal Controls

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Page 1: Delivering Technology that supports Innovation within an

www.eqv.it

Delivering Technology that supports Innovation within an Integrated

System of Internal Controls

Page 2: Delivering Technology that supports Innovation within an

www.eqv.it

Company Profile

* average Customer Satisfaction level

since 2007

*

Page 3: Delivering Technology that supports Innovation within an

www.eqv.it

IT & Business

Consulting

Legal

Consulting

Technology

Development

Research &

Training

Partnership Program

Page 4: Delivering Technology that supports Innovation within an

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Market Context

Closed and rigid IT solutions, which do not adapt to internal methodologies and organizational changes

Fragmented and uneven IT infrastructure, with high complexity regarding the integration and interaction of information flows

Inefficient information sharing, with lack of collaboration between control functions and vertical coordination

Inadequate data structuring, resulting in difficulties in terms of assessment, correlation and analysis of company assets

Individual and isolated evaluations, underestimating historicization, interdependences and dynamism over time

OrganizationalChallenges

Current Scenario

• Regulatory pressure is constantly increasing

• Organizations are becoming more complex

• The risk landscape is changing as a result

Organizations need to adopt integrated solutions to deliver continuous, real time governance of their information and processes

These solutions require a crossfunctionaland holistic approach, while providing management a concrete and effective support, in particular to cover organizational, control, IT and legal aspects

Page 5: Delivering Technology that supports Innovation within an

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Main Competition

Weaknesses

Solutions born outside the internal controls scope and readapted for this domain

Lack of abstraction, holistic vision, methodology and technology for a true integration of control functions

Multinationals with high market presence and ability to invest in resources and technological know-how

offering modular solutions to solve specific organizational and control needs

Strengths

Business & IT Transformation

Business ProcessManagement

Enterprise Resource Planning

Enterprise GovernanceSolutions

Audit & Compliance Management

Enterprise RiskManagement

Internal Audit Management

Enterprise IT Service Management

Page 6: Delivering Technology that supports Innovation within an

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Vision and Mission

N (N-1) K 2 (N+1) K K

1

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SI IS

AIIA’s article «The Evolution of Software Systems for Internal Controls»

«Delivering Technology that supports Innovation within an integrated system of internal controls»

Complexity reduction in terms of implementation and integration

Systems Integration Integrated System Unique System

Page 7: Delivering Technology that supports Innovation within an

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SPHERAes – Unique System

Page 8: Delivering Technology that supports Innovation within an

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Architecture

3° LEVEL (Governance)

Covers the entire operativity of each control function and provides a real integrated management of the ICS2° LEVEL (Management)

Provides tools and technologies to integrate, interface or implement the entire perimeter of controls, certifications and activities for management and analysis1° LEVEL (Operational)

Easily interfaces with organizational IT systems to allow planning of punctual and remote controlsEXTERNAL ENVIRONMENTProvides tools for remote analysis and control of events

Finance

Fiscal

HumanResources

Inventory & Logistics

Purchasing

Manufacturing

CRM & Sales

Administration & Accounting

ProjectManagement

Compliance

RiskManagement

InternalAudit

FinancialReporting

SupervisoryBody

Organization

Budgeting &Planning

Quality &Certification

BusinessIntellingence& Analytics

DocumentManagement

ManagementControl

EXTERNAL 1° 2° 3°

Page 9: Delivering Technology that supports Innovation within an

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Choosing SPHERAes

WHYAllows to create solutions in a agile,

reliable and precise way, in one integrated system which provides managers with robust governance

WHATAn IT system built with the most advanced

technologies and supported by a consolidateddevelopment methodology for software solutions,

not a simple management application

HOWImplementable without interrupting current

operations, guiding the organization and consultancy in supporting, controlling and optimizing internal

processes by offering ease of integration

WHENIn those situations characterized by

dynamic business management, where continuous change and evolution are the norm... a very frequent reality nowadays

WHEREBorn within the scope of corporate internal controls,

where organizational structure and regulatory obligations are in continuous and rapid change, but

it is suitable for any other need

Page 10: Delivering Technology that supports Innovation within an

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Implementations

ICS Assessment

Internal Audit

Inspection Controls

SREP

Quality Assurance (QAIP)

Compliance (Legal Inventory)

Financial Reporting

Supervisory Body

Business Certifications (ISO)

Health and Safety

Whistleblowing

Privacy (GDPR)

Legality Rating

Environment (EMS)

Risk Management

Control Risk Self Assessment (CRSA)

Operational Risks

Operating Losses (LDC - DIPO)

Fraud Risks

Action Plans and Critical Issues

Credit Monitoring

Remote Controls

First Level Controls

Anti-Money Laundering

Advice Management

Privileged Information

Related Party Transactions

Customer Complaints

Legal Issues

Data Governance Tool

IT (COBIT, ITIL)

Data Quality

Document Management

Project Management

Management Control

Supplier Qualification

Delegations and Responsibilities

Corporate Crisis

CONTROL SCOPE

Supporting the internal control systems and the organizational and process assessments

ORGANIZATIONAL SCOPE

Supporting the organization for asset and process management

LEGAL SCOPE

Supporting the interpretation of legislations and regulations

BUSINESS SCOPE

Supporting the evaluation of business’ operational, economic and financial data

TECHNOLOGY SCOPE

Supporting the integration and implementation of solutions (SPHERAes)

Page 11: Delivering Technology that supports Innovation within an

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1. Asset and relationship management (Assessment)2. Information content structuring3. External flows integration (ETL)4. Data Warehouse (DWH)5. Advanced management of user profiles6. Definition of control activity models7. Activity workflow structuring (WFL – BPMN 2.0)8. Detection schemes configuration9. Project planning10.Resources and activities scheduling11.Activities detection management12.Activity workflow monitoring

Technical Features*

MultiOrganization

Web ServicesIntegration

MultiLanguage

CrossFunctional

Full Web Customizable

Single Sign-On

13.Analysis dashboard management (BI)14.Workflow processing (CAD)15.Run-time report production16.Document management (DAA)17.Alerts and notifications (HP)18.Extra system communication (Mail)19.Proactive chat20.Daily activity reporting (Time keeping)21.Activities, sharing and agenda scheduling22.Ticketing23.News and contextual help (Chatbot)24.AI modules (previsioning and pattern recognition)

*SPHERA_Presentation for more details

Page 12: Delivering Technology that supports Innovation within an

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References

Page 13: Delivering Technology that supports Innovation within an

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Long Term Relationships

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Banco BPMCapitalia CredemSanpaolo IMIBNLEniBanca AntonvenetaBPER BancaBanco Popolare di SondrioCentro Leasing BancaICBPIBanca CarigeCredito ValtellineseBancopostaPoste VitaBanca MediolanumMediocredito CentraleVolksbankdoValuePostePay

1994

M&A

Page 14: Delivering Technology that supports Innovation within an

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Customer Story

Customer since 2005

Before SPHERAes Software system developed in house, written in various languages, not flexible, not integrable and difficult to update

With SPHERAes 54 integrated control models

2005 – Branch Inspections

2006 – First Level Controls (Pledges, Overruns, Values, …)2008 – Fraud Detection and Accounting Controls (Financial Reporting)

2009 – Second Level Controls (Credit with graphic/matrix indicators)

2011 – Lost Data Collection (Complaints, Operating Losses, Legal Issues)

2012 – Early Warning in Credit Management (NPL)

2014 – Document Management (Alfresco integration)

2017 – Third Level Controls: Engagement Working Program (risk assessment and process control)

Page 15: Delivering Technology that supports Innovation within an

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Customer Feedbacks

IT Audit Project Manager (Postevita)

“The system has good scalability, linked to the great availability and competence of

the supplier.”

Auditor (Volksbank)

“The implementations made in the company have been customized to our needs and the requested changes are implemented in more than reasonable

times”

Lawyer (Studio Legale Coratella)

“You can choose fast and organized solutions for all your needs, following changes and company evolutions.”

IT Consultant (Ministero dell’Interno)

“Sphera is a scalable and adaptable metasoftware, easy to use in all IT

environments, an innovative solution that can be totally customized to the most

diverse needs.”

Page 16: Delivering Technology that supports Innovation within an

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Engagement Roadmap

Value

Proposition

Analysis

RealizationImplementation

Developments

FeasibilityFunctionalTechnicalProject

AssessmentPrototypingDevelopmentInternal testing

Change requestsCustomer testingDeliveryTraining

New modelsNew technologiesNew functionalitiesNew versions

Technical presentationLive DemoBusiness ProposalContract

Page 17: Delivering Technology that supports Innovation within an

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Ongoing Evolution - AI

For over 20 years our software platform SPHERAes has been

integrated with the most advanced technologies, including forecasting

Artificial Intelligence(AI experience-based)

Today the system can also be enhanced with cognitive AI

algorithms, Machine Learning methods for prediction, pattern recognition and classification of

risk events.