M O R E C H O I C E S

M O R E S O L U T I O N S

M O R E F L E X I B I L I T Y

M O R E E X P E R T I S E

D E L I V E R I N G M O R E …

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D E L I V E R I N G M O R E . . . P. 0 2

Cartus is the recognized leader and premier provider of relocation services and workforce development solutions worldwide. The acquisition of Primacy Relocation in January 2010 further

enhances our market position by joining the two premier companies in the relocation industry to

offer an unequalled set of capabilities. Together, we deliver a truly comprehensive range of relocation

services wherever you need us to be, and we back it up with the most experienced team in the

industry. We give you more choices and the flexibility to access services through local delivery or

global engagement.

• Expansive global footprint that allows us to provide services into and out of more than

160 countries

• 55 years of relocation experience

• Client base

– Serve more than 50% of the Fortune 100

– Two-thirds of clients move fewer than 30 employees annually with a dedicated team

and delivery model

• Serve the corporate, government, and affinity markets

• More than 2,800 employees worldwide

• Collectively managed more than 140,000 customers in 2009

• Corporate citizenship—charity-based initiatives include: United Way, Make-A-Wish, Save the

Children, Junior Achievement, March of Dimes, Race for the Cure, Oxfam, and Cancer Research UK

O U R C O M PA N Y

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Outsourcing your relocation program will allow you and your employees to focus on your main business while taking advantage of Cartus’ global experience, investment in technology, and relationships with the best networks in the world. With Cartus, you will have a choice to fully

outsource your program or choose only what you need from our menu of services.

• Transferring employees receive assistance at every step in the relocation process through a single

point of accountability, minimizing stress and enabling them to remain productive during a move.

• You will benefit from large company resources with small company care, such as global reach,

online access, supply chain management, policy design and best practices, VIP care and

quick-start implementation.

• Offering a relocation program as a benefit can also make your company more attractive to new-

hire candidates and, therefore, more competitive in the recruiting process.

• A relocation program can offer significant tax advantages, and we provide expertise in policy

development and the capability to stay current on tax, legal, and compliance issues.

• Outsourcing non-core competencies will allow you to focus on other issues, eliminating the

administrative burden of managing the relocation process.

• There’s no need to build internal systems or add overhead, freeing up resources to attend to your

core business.

• You can achieve cost savings from a variety of sources, including more efficient home marketing

and sales, better supplier pricing, policy recommendations, and more.

WHY SHOULD YOU OUTSOURCE YOUR RELOCATION PROGRAM?

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• Employee support throughout the relocation process: we provide each employee with resourceful and responsive personal advocacy, and we draw on Cartus’ considerable resources to ensure that all of your employees’ needs are met.

• Delivery choices: we offer a broad continuum of service delivery options based upon the complementary models of Primacy and Cartus, using a centralized model or local, on-the-ground delivery.

• Enhanced global presence: on-the-ground service delivery is available in more locations.

• Best practices: consultative support and process improvement are delivered through the sharing of best ideas/practices gained by serving the world’s leading organizations.

• Product enhancement: expansive product offerings are tailored to suit the needs of individual clients.

• In-house delivery of destination services: Cartus/Primacy staff deliver destination services in numerous locations within the Americas, EMEA, and APAC regions.

• In-house delivery of intercultural and language programs: Cartus/Primacy staff conduct more than 6,000 intercultural and language programs annually in more than 60 countries.

EMEA Swindon—Regional HQAmsterdamGenevaLondonMunichParisZurich

Asia Pacific Singapore—Regional HQBeijingChengduGuangzhouHong KongHyderabadQuanzhouShanghaiXiamen

Americas Danbury—Worldwide HQChicagoDallasLos AngelesMemphisMinneapolisMontrealOmahaSacramento

WE HAVE YOU COVERED

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• Comprehensive Web sites provide user-friendly relocation information for relocation managers

and transferees.

– Relocation managers can track the status of employee moves, view and approve exceptions, run

reports, view company statistics, and more.

– Assignees can review their move status, submit and track the status of expense reports, view a

“to-do list,” view destination information, and access additional tips and tools.

• A robust suite of reports spanning all aspects of mobility programs is accessible online 24/7.

• Unique eProcurement tools drive the efficiency and quality of our suppliers and help to lower

direct costs.

• Our Supplier Networks include industry-leading brands that adhere to the highest standards.

These best-in-class providers range from home finding and home sale to spousal assistance,

household goods shipments, and temporary housing.

– Cartus Broker Network in the U.S. and Home Sale Network in the UK

– Destination Services Providers around the world

– In-house network of language and intercultural trainers

• Supply Chain Leverage offers greater buying power throughout the down-line supply chain to

ensure the best service and prices from our suppliers.

EXPERTISE & RESOURCES

BEST- IN-CLASS TECHNOLOGY

BENEFIT FROM PERFORMANCE-BASED NETWORKS

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DOMESTIC SERVICES

Domestic U.S. Services

Policy Counseling

Expense Administration

Marketing Assistance

Buyer Value Option Program

Home Sale Assistance

Moving Services

Property Management

Temporary Housing

Rental Assistance

Home Finding Assistance

Mortgage Assistance

Tenancy Support

Executive VIP Services

Lump Sum Support

Career Transition Services

Government Services

Domestic Canada Services

Policy Counseling

Expense Administration

Marketing Assistance

Buyer Value Option Program

(U.S. side of cross-border

move)

Home Sale Assistance

Moving Services

Property Management

Temporary Housing

Rental Assistance

Home Finding Assistance

Mortgage Assistance

Tenancy Support

Executive VIP Services

Lump Sum Support

Career Transition Services

Domestic UK Services

Home Sale

Marketing Assistance

Homefinding

Home & Move

Tenancy Management

Group Moves Management

Cartus Supplier Network

Services

Removals Service

Education Services

Area Information Guides

Partner Employment Services

Relocation Expense

Management

Housing Cost Differentials

Policy Consulting

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SERVICES & SOLUTIONS

International Services

International Assignment Compensation Services

Pre-Assignment Counseling & Assignment Cost Projections

Policy Counseling

Ongoing Assignment Support

Immigration Services

Home Sale Assistance

Marketing Assistance & Closing Services

Host Country Services:

• Pre-Decision Orientation Program

• Host Country Support Packages

• Home Finding Program

• Settling-In

• Tenancy Management

• Departure Program

Property Management

Temporary Housing

International Freight Forwarding

International Educational Counseling & Placement

International Employee Assistance Program

(GlobalConnect™)

Career Transition Services

International AutoSource

Insurance Services

Global Performance

Solutions

Cross-Cultural Training

Repatriation Integration

Language Training

Global Awareness Seminars

International Business Briefings

Intercultural Executive

Coaching

Candidate Assessment

Consulting Services

Employee Mobility Policy

Design

Group Move Consulting

International HR Program

Initiatives

Virtual Resource Center (VRC)

D E L I V E R I N G M O R E …

© 2010 Cartus Corporation • All rights reserved Cartus and the Cartus logo are pending or registered trademarks of Cartus Corporation. Primacy and the Primacy logo are pending or registered trademarks of Primacy Relocation, LLC.

TO LEARN MORE, PLEASE: Email deliveringmore@cartus.com or visit www.cartusmoves.com/primacy+cartus (web)www.cartusblog.com (blog)

MORE CHOICES…Our expansive services are tailored to suit your unique needs, offering choices for your company, now and in the future.

MORE SOLUTIONS…We offer consultative support and timely solutions by sharing the best practices gathered by serving the world’s leading organizations.

MORE FLEXIBILITY…Our global footprint allows us to offer a broad range of service delivery options to meet your organization’s needs.

MORE EXPERTISE…We have the most experienced team in the industry with the expertise to deliver comprehensive relocation services wherever you need us to be.