delaware business january-february 2013
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Delaware Business January-February 2013TRANSCRIPT
DELAWAREBUSINESSJanuary/February 2013 $3.00
2012 Annual Report
Celebrating 175 years of serving business in Delaware
A Publication of the Delaware State Chamber of Commerce
DSCC_JanFeb13.indd 1 1/14/13 11:08 AM
Delaware’s bank
©2012 Wilmington Savings Fund Society, FSB | Member FDIC
Always has been. Always will be.
WSFS Bank is the oldest, locally-managed, independent bank and
trust company headquartered in Delaware. WSFS can service all of
your needs—lending, deposits, and investments—for both consumers
and businesses and is the largest ATM provider in this market.
WSFS has served this community for over 180 years.
We Stand For Service® is who we are and we live by it everyday.
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DELAWARE BUSINESS | Januar y /Februar y 2013 1
Volume 18, Number 1 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221.
On The CoverDSCC celebrates 175 years of serving business in Delaware.
In this IssueAnnual Report
STATE CHAMBER BOARD OF DIRECTORS ................................................................. 3
MESSAGE FROM THE VICE PRESIDENT .................................................................... 4
2013 DELAWARE BUSINESS EDITORIAL CALENDAR ................................................ 7
MESSAGE FROM THE CHAIRMAN ............................................................................. 8
LEGISLATIVE PRIORITY ........................................................................................... 11
ECONOMIC DEVELOPMENT ..................................................................................... 36
2012 YEAR IN PHOTOS ............................................................................................ 39
THE PARTNERSHIP, INC. .......................................................................................... 50
DELAWARE RETAIL COUNCIL .................................................................................. 52
SMALL BUSINESS ALLIANCE .................................................................................. 54
YOUNG EXECUTIVE COMMITTEE ............................................................................. 59
DELAWARE MANUFACTURING ASSOCIATION ......................................................... 60
DELAWARE PUBLIC POLICY INSTITUTE .................................................................. 62
DSCC MEMBERSHIP ................................................................................................ 64
Departments
Member News and Notes ....................15
Q&A: Delaware State University’s Dr. Harry L. Williams
Nonprofit Spotlight: Arthur J. Turner Jr. Scholarship Foundation
Business Spotlight: The Melting Pot
Welcome New Members ......................22
Chamber Scene .....................................24
Newsbites ...............................................66
Calendar .................................................68
Chamber Committees ..........................70
Chamber Member Benefits .................71
For Assistance, Contact the Chamber ..........................................72
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Januar y /Februar y 2013 | DELAWARE BUSINESS 2
1201 NORTH ORANGE STREET, P.O. BOX 671 • WILMINGTON, DE 19899-0671(302) 655-7221 • (800) 292-9507 • WWW.DSCC.COM
The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens
the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services
members want; it will serve and be recognized as the primary resource on matters affecting companies of all
sizes; and it will be the leading advocate for business with government in Delaware.
DELAWARE STATE CHAMBER OF COMMERCE
EDITORIAL STAFF
William R. Allan Chairman
A. Richard Heffron Interim President
Matt Amis Managing Editor
CHAIRMAN William R. Allan William Allan & Assoc., LLC
IMMEDIATE PAST CHAIRMAN Thomas J. Cooper Cooper Realty Associates
CHAIR ELECT Hinton Lucas DuPont
VICE CHAIR Mark Stellini Assurance Media
TREASURER Barry Crozier Belfint, Lyons & Shuman
Tony Allen Bank of America
Sylvia Banks DuPont
Ernie Dianastasis CAI
Donald T. Fulton George J. Weiner Associates
Pierre du Pont Hayward University of Delaware
Alan Levin Delaware Economic Development Office
William E. Manning Saul Ewing LLP
Chip Rossi Bank of America
Richard D. Rowland Rowland, Johnson & Co., PA
Dennis M. Salter Summit Realty Advisors, Inc.
Fred C. Sears, II Delaware Community Foundation
Mark Turner WSFS Bank
Michael S. Uffner AutoTeam Delaware
Richelle Vible Catholic Charities of Delaware
EXECUTIVE COMMITTEE
A. Richard Heffron Senior Vice President, Interim President
Marianne K. Antonini Senior Vice President
Janine G. Sorbello Senior Vice President & Executive Director, The Partnership
John H. Taylor, Jr. Senior Vice President & Executive Director, DPPI
Matt Amis Communications Manager
Cheryl Corn Executive Assistant to the President Senior Vice President Communications
Katie Dunn Program & Communications Specialist
Linda D. Eriksen Accounting Associate
Greg Gross Director of Government Relations
Chuck James Account Executive
Arlene Simon Account Executive
Bill Stephano Director of Membership
Patrina Wallace Information Administrator
Kelly Wetzel Events Manager
STAFF
BOARD OF DIRECTORS
Linda Ammons
Widener University School of Law
Julian H. Booker
Delmarva Broadcasting Company
David B. Brown
Potter Anderson & Corroon, LLP
Timothy J. Constantine
Highmark Blue Cross Blue Shield
Charlie Copeland
Associates International, Inc.
E. Andrew DiSabatino
EDiS Company
Orlando J. George, Jr.
Delaware Technical & Community
College
Martha S. Gilman
Gilman Development Company
Robert V.A. Harra, Jr.
Wilmington Trust Company
John E. Healy III
Healy Long & Jevin, Inc.
Michael Houghton
Morris, Nichols, Arsht & Tunnell, LLP
Tyrone Jones
AstraZeneca Pharmaceuticals LP
Chris Kenny
ShopRites of Delaware
Bernhard Koch
AAA Mid-Atlantic
Richard H. LaPenta
Insurance & Financial Services, Ltd.
Robert J. Laskowski M.D.
Christiana Care Health Systems
Renee Lewandowski
Agilent Technologies
Michael MacFarland
TD Bank
Cathy MacFarlane
ING DIRECT
Scott Malfitano
CSC - Corporation Service
Company
Nicholas Marsini
PNC Bank, Delaware
John McCarthy
AstraZeneca Pharmaceuticals LP
Paul M. McConnell
McConnell Development, Inc.
Chad Moore
The Bellmoor
Bret Morris
A.R. Morris Jewelers
Theodore J. Prushinski
Citizens Bank
Michael Ratchford
W.L. Gore & Associates, Inc.
John S. Riley
Ashland, Inc.
W. Laird Stabler, III
Laird Stabler & Associates, LLC
Gary R. Stockbridge
Delmarva Power
Clinton Walker
Barclaycard US
William S. Wallace
JPMorgan Chase
Robert W. Whetzel
Richards, Layton & Finger
Katie Wilkinson
Fulton Bank
Harry L. Williams
Delaware State University
Fred Miller President
ADVERTISING SALES / Miller Publishing, Inc.
DELAWAREBUSINESS
A. RICHARD HEFFRON SENIOR VICE PRESIDENT, GOVERNMENT AFFAIRS
MARIANNE K. ANTONINI SENIOR VICE PRESIDENT, FINANCE & CFO
JANINE G. SORBELLO SENIOR VICE PRESIDENT, EDUCATION & EXECUTIVE DIRECTOR, THE PARTNERSHIP, INC.
JOHN H. TAYLOR, JR. SENIOR VICE PRESIDENT & EXECUTIVE DIRECTOR, DPPI
CHERYL CORN EXECUTIVE ASSISTANT TO THE PRESIDENT, SR. VICE PRESIDENT COMMUNICATIONS
LINDA D. ERIKSEN ACCOUNTING ASSOCIATE
BILL STEPHANO DIRECTOR OF MEMBERSHIP
PATRINA WALLACE INFORMATION ADMINISTRATOR
CHUCK JAMES ACCOUNT EXECUTIVE
GREG GROSS DIRECTOR OF GOVERNMENT RELATIONS
ARLENE M. SIMON ACCOUNT EXECUTIVE
KELLY WETZEL EVENTS MANAGER
2012 Delaware State Chamber Staff
MATT AMIS COMMUNICATIONS MANAGER
KATIE DUNN PROGRAM & COMMUNICATIONS SPECIALIST
DSCC_JanFeb13.indd 2 1/14/13 11:08 AM
3
2012 Delaware State Chamber Board of DirectorsExecutive Committee
ALAN LEVIN DELAWARE ECONOMIC DEVELOPMENT OFFICE
MICHAEL S. UFFNER AUTOTEAM DELAWARE
IMMEDIATE PAST CHAIRMAN THOMAS J. COOPER COOPER REALTY ASSOCIATES
SYLVIA BANKS DUPONT
DENNIS M. SALTER SUMMIT REALTY ADVISORS, INC.
RICHARD D. ROWLAND ROWLAND, JOHNSON & CO., PA
ERNIE DIANASTASIS CAI
FRED C. SEARS II DELAWARE COMMUNITY FOUNDATION
W. LAIRD STABLER, III LAIRD STABLER & ASSOCIATES
GARY R. STOCKBRIDGE DELMARVA POWER
WILLIAM S. WALLACE JPMORGAN CHASE
CLINTON WALKER BARCLAYCARD US
ROBERT W. WHETZEL RICHARDS, LAYTON & FINGER
KATIE WILKINSONFULTON BANK
HARRY L. WILLIAMS DELAWARE STATE UNIVERSITY
DONALD T. FULTON GEORGE J. WEINER ASSOCIATES
VICE CHAIRMAN MARK S. STELLINI ASSURANCE MEDIA
PIERRE DU PONT HAYWARD UNIVERSITY OF DELAWARE
MARK TURNER WSFS BANK
CHAIRMAN ELECT HINTON LUCAS DUPONT
RICHELLE VIBLE CATHOLIC CHARITIES OF DELAWARE
WILLIAM E. MANNING SAUL EWING, LLP
CHAIRMAN WILLIAM R. ALLAN WILLIAM ALLAN & ASSOCIATES, LLC
DAVID B. BROWN POTTER ANDERSON & CORROON, LLP
LINDA AMMONS WIDENER UNIVERSITY SCHOOL OF LAW
JULIAN H. BOOKER DELMARVA BROADCASTING
TIMOTHY J. CONSTANTINE HIGHMARK BLUE CROSS BLUE SHIELD OF DELAWARE
CHARLIE COPELAND ASSOCIATES INTERNATIONAL, INC.
TREASURER BARRY A. CROZIER BELFINT, LYONS & SHUMAN
E. ANDREW DISABATINO EDIS COMPANY
ORLANDO J. GEORGE, JR. DELAWARE TECHNICAL & COMMUNITY COLLEGE
MARTHA S. GILMAN GILMAN DEVELOPMENT COMPANY
ROBERT V.A. HARRA, JR. WILMINGTON TRUST CO./M&T BANK
JOHN E. HEALY III HEALY LONG & JEVIN, INC.
MICHAEL HOUGHTON MORRIS, NICHOLS, ARSHT & TUNNELL, LLP
TYRONE JONES ASTRAZENECA PHARMACEUTICALS
JOHN S. RILEY ASHLAND, INC.
BRET MORRIS A.R. MORRIS JEWELERS
CHAD MOORE THE BELLMOOR
THEODORE J. PRUSHINSKI CITIZENS BANK
MICHAEL RATCHFORD W.L. GORE & ASSOCIATES, INC.
CHRISTOPHER L. KENNY SHOPRITES OF DELAWARE
BERNHARD M. KOCHAAA MID-ATLANTIC
RICHARD H. LAPENTA INSURANCE & FINANCIAL SERVICES, LTD.
NICHOLAS MARSINI PNC BANK DELAWARE
PAUL M. MCCONNELL MCCONNELL DEVELOPMENT, INC.
JOHN MCCARTHY ASTRAZENECA PHARMACEUTICALS
ROBERT J. LASKOWSKI CHRISTIANA CARE HEALTH SYSTEMS
RENEE LEWANDOWSKIAGILENT TECHNOLOGIES
MICHAEL MACFARLANDTD BANK
SCOTT MALFITANO CORPORATION SERVICE COMPANY (CSC)
TONY ALLEN PH.D BANK OF AMERICA
CHIP ROSSI BANK OF AMERICA
CATHY MACFARLANE ING DIRECT
Board of Directors
DSCC_JanFeb13.indd 3 1/14/13 11:08 AM
4 May/June 2012 | DELAWARE BUSINESS
WE AT THE DELAWARE STATE CHAMBER of Commerce
are among the first to see movement in our economy. Comments
from members, sponsor levels, member renewals and request for
membership, when combined with media reports, are all indications
of where the state economy is heading. Last spring it seemed that a
slow economic turnaround had begun to pick up speed, but as the
year progressed it returned to a more deliberate pace. Now here we are
at the beginning of 2013, still searching for better ways to stimulate
Delaware’s economic growth curve.
Past efforts are showing success, with the near completion of the
Amazon distribution center in Smyrna, Bloom Energy’s ground-
breaking on University of Delaware land in Newark, Christiana Care’s
expansion of the Wilmington Hospital, the new Calpine natural gas-
fueled energy plant in Dover, a planned partnership to expand the Port
of Wilmington on to the Delaware River, and many more contributing
success stories in 2012.
Job creation is the number one goal for the DSCC and its members.
We will be working with Governor Jack Markell, the General
Assembly and local government officials to accomplish this goal.
The Delaware electorate returned all of our statewide officials to
their positions in Dover and Washington, D.C. by healthy margins.
In General Assembly races, the Democrats picked up one seat in the
House while the Republicans added a seat in the Senate. There will
be new leadership in both houses. The state’s largest county witnessed
the return of New Castle County Executive Tom Gordon after eight
years out of office, and the state’s largest city will have a new mayor for
the first time in 12 years with the swearing in of former State House
member Dennis P. Williams.
Our congressional delegation—U.S. senators Tom Carper and Chris
Coons and Congressman John Carney—are acknowledged locally and
nationally for their work toward consensus in addressing the national
debt situation.
In Dover last year the State Chamber was active in opposing an
increase in the minimum wage at a time small businesses were facing
an uncertain future. We also worked to revise the way escheat monies
are collected, to remove the sunsets on positive changes in the public
education unit-count process, to authorize Teach for America program,
and to update the workers’ compensation payment process for hospi-
tals and surgery centers.
Furthermore, the Chamber supported the Governor’s executive
order requiring state agencies to review regulations on a regular basis
to determine if they are out of date, unnecessary or overly burdensome
to business. We have urged and will continue to urge our members to
cooperate in this effort by notifying the governor’s office of any regula-
tions they feel fall within these categories.
Please find on page 39 pictures from the great events we held this
year. These events help publicize the Chamber’s efforts to improve
Delaware’s business climate and allow our members to showcase what
they are contributing to our economy.
It is most important that our members participate in their Chamber
of Commerce. Please: join a committee, attend and sponsor an event
(or events). And when you have a question, comment or problem,
contact us so we can help you grow your business.
Message from the Vice President BY RICH HEFFRON
Wilmington 302.658.5508 Rehoboth 302.227.7100
lyonsinsurance.com
Risk Control Captives Workers Compensation
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DELAWARE BUSINESS | Januar y /Februar y 2013 5
Small Business, Great Big Event
2012 MARVIN S. GILMAN
SUPERSTARSIN BUSINESS AWARDS
PLATINUM
Bank of AmericaM&T Bank
DIAMOND
The Gilman Family
GOLD
Associates International, Inc. Belfint, Lyons & Shuman, CPAsCitizens BankColonial Parking, Inc.Delaware Economic Development OfficeDuPontEBC Carpet Services Corp. EDiS CompanyHighmark Blue Cross Blue Shield DelawarePNC BankTD BankWSFS Bank
SILVER
Artesian Water Co. Artisans’ BankAssurance Media, LLCAutoTeam DelawareDelaware City Refining Company LLCDukart Management/McDonald’sGlenmedeGunnip & Company, CPAsMySherpaNew Castle InsuranceParenteBeard LLCVandemark & Lynch, Inc.Wheeler, Wolfenden & Dwares CPAs
BRONZE
ab+c Creative IntelligenceBack to Basics Learning Dynamics Inc.Delaware Community FoundationDiamond Technologies, Inc.DiSabatino Construction CompanyEnvironmental Alliance, Inc.George J. Weiner Associates
FRIEND
Community Service Building Corp.Corexcel Professional Staffing Associates, Inc.Ronald McDonald House of Delaware
ADVERTISING DESIGN
Mease Communications
VIDEO PRODUCTION
Teleduction
RADIO ADS, APPLICATION HOSTING
Delmarva Broadcasting Company
AWARDS
A.R. Morris
GIFTS
Delmarva Broadcasting Company Healy Long & Jevin
PRINT/ONLINE MEDIA
Delaware Today
SIGNAGE Parcels, Inc
The Delaware State Chamber of Commerce’s Small Business Alliance and Superstars in Business Planning Committee appreciate the support and generosity of the following sponsors:
RECOGNITION FOR OUR SPONSORSRECOGNITION FOR OUR SPONSORSRECOGNITION FOR OUR SPONSORS
DSCC_JanFeb13.indd 5 1/14/13 11:08 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 7
SPECIAL ANNUAL
REPORT ISSUE
the chamber works for you!2011 Annual Report Edition
DELAWARE BUSINESS 2013 EDITORIAL CALENDAR*The Delaware State Chamber of Commerce’s Delaware
Business is published six times a year, featuring a wide
range of editorial content of interest to
the business community. Below is the
2013 editorial calendar, including special
advertising sections and advertising space
reservation deadlines:
January/FebruaryState Chamber Annual Report
The State Chamber’s Year in Review, and a
look at Delaware’s economic development.
Space reservation: November 16, 2012
March/AprilGuide to Real Estate & Construction
Guide to Health Care & Insurance
Guide to Taxes
Space reservation: January 18, 2013
May/June Superstars in Education Guide
Guide to Education
Guide to Legal Services and Government Affairs
Guide to Wellness & Health
Space reservation: March 8, 2013
July/August Restaurant, Meeting & Banquet Guide
Guide to Higher Learning
Insurance & Financial Services
Space reservation: May 14, 2013
September/October Guide to Health + Fitness
Back to School Guide
Manufacturing Guide
Space reservation: July 12, 2013
November/December Superstars in Business Guide
Guide to Construction & Real Estate
Guide to Technology & Innovation
Guide to Banking
**Marvel Cup call for nominations**
Space reservation: September 13, 2013
Delaware Business magazine
covered a variety of topics—
from education to fitness to
restaurants—in 2012. Above,
the covers of 2012.
* This calendar lists cover story topics and special
advertising segments. Editorial topics are subject
to change. Advertisers will be notified of any
significant changes to content. All ads are due one
week after space reservation deadline.
DSCC_JanFeb13.indd 7 1/14/13 11:08 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 8
WE HAVE JUST FINISHED a long, expensive election season. And
after all the debates, primaries, more debates, campaign fundraisers, political
ads and polls, we saw the voters re-elect President Barack Obama, keep the
Republican majority in the House of Representatives and the Democratic
majority in the Senate. Now, the president and Congress are facing some very
tough decisions which will need to be addressed as quickly as possible.
Economists fear that raising taxes will put the U.S. economy back into
a recession. Others are reluctant to cut entitlement programs while unem-
ployment rates continue to be stubbornly high. But something must be
done to get the nation’s runaway deficit under control. Officially, the reces-
sion, which began in December 2007, ended in June 2009. However, the
recovery continues to be very, very slow.
Businesses crave certainty, so we encourage lawmakers to address the
long-term issues facing the economy without stifling the growth we need
to get this country back to work.
Here in Delaware, we re-elected Governor Jack Markell, Lieutenant
Governor Matt Denn, Senator Tom Carper and Congressman John Carney.
We congratulate these men and look forward to working with them as they
continue to focus on getting Delaware’s economy growing at a faster rate. Our
unemployment rate, while about a percentage point below the national aver-
age, is far from the level we need for full employment.
In Dover, the Democrats continue to control both houses of the 147th
General Assembly, but both chambers will have new leaders. This will cre-
ate a whole new dynamic as the governor, the new Speaker of the House
Pete Schwartzkopf, the new Senate President Pro Tem Patricia Blevins and
the rest of the legislators work to deliver a budget by the end of June.
In New Castle County, County Executive Tom Gordon and Wilmington
Mayor Dennis Williams have said they will be working together on the issues
facing local government—especially the level of violent crime. This is extreme-
ly important to businesses looking to locate and expand in the area.
On the jobs front, several companies announced they will move to or
expand their operations in Delaware. Capitol One 360 completed its acquisi-
tion of ING Direct and said it will create more than 500 jobs in Wilmington.
Citi Cards brought 260 jobs to the Brandywine Building in Wilmington.
Bloom Energy broke ground on a new Bloom Energy Manufacturing
Center in Newark on the University of Delaware’s Science, Technology and
Advanced Research (STAR) Campus. The Bloom Energy Manufacturing
Center is expected to bring hundreds of 21st century manufacturing jobs
to the region. Amazon.com, Inc. plans to invest $90 million to open a new
1 million-square-foot fulfillment center in Middletown. Hawker Beechcraft
Global Customer Support opened its newest factory-owned aircraft main-
tenance facility at the New Castle County Airport.
The Delaware State Chamber of Commerce appreciates all the hard work
Gov. Markell and Secretary of Economic Development Alan Levin put into
bringing jobs to the State. The key to economic recovery is job creation.
As always, the DSCC made its members’ voices heard at Legislative Hall
in Dover. This summer, it passed bills that will. Senior Vice President of
Government Affairs Rich Heffron has the details on page 11.
This year, the Chamber honored seven Superstars in Education and
four Superstars in Business. More than 100 of the state’s business leaders
became Principal-for-a-day, and got a firsthand look at the reforms the
Chamber is advocating for in our public schools. Education, clearly, is still
at the core of everything we do. Businesses need to stay intimately connect-
ed with education reform in order to shape future generations of leaders.
This month, Dr. William Winkenwerder, Jr., chairman of Highmark
Blue Cross Blue Shield, spoke at our Annual Dinner about the Affordable
Care Act and the recently completed merger between Highmark and BCBS
of Delaware. Health care costs will continue to be a very large expense for
businesses as we work to “bend the cost curve”
There is much that remains to be done. With the election behind us, the
Chamber will be working with its members, and government officials to
make Delaware an even better place to locate and grow businesses. �
Message from the ChairmanDSCC, elected officials continue to fight for jobs in 2012 BY WILLIAM R. ALLAN
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DELAWARE BUSINESS | Januar y /Februar y 2013 9
Blue Cross Blue Shield of Delaware is now HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE
Working we ll together.
HIGHMARKBCBSDE.COMHighmark Blue Cross Blue Shield Delaware is an Independent Licensee of the Blue Cross and Blue Shield Association.
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DELAWARE BUSINESS | Januar y /Februar y 2013 11
PH
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2012 Legislative Wrap-upBY RICH HEFFRON
IN THE SPRING, the Delaware Economic and Financial
Advisory Council projected just a small budgetary increase in
2012, prompting the General Assembly to pass a $3.9 billion
Fiscal Year 2013 operating budget. The problem that they now
face is a revenue drop of about $60 million in FY 14 and another
$100 million in FY 15. With caution in mind, this legislative year
actually turned out to be a rather routine session.
This year the General Assembly fulfilled last year’s promise
to end its traditional last-minute budget battle by having the
spending bills available for review several days before the June
30 deadline. Once again the Joint Finance and Bond committees
made their decisions in open session, establishing a new tradition.
Several legislators commented that these open sessions actually
made the process much less tiresome and more enjoyable.
Now, the public can truly understand how tedious the process
of allocating the state’s money can be. As is usually the case, the
administration was successful generating support for most of its
key proposals. Investment in economic development continues to
be a major factor in budgeting dollars, as is education, and infra-
structure financing.
Beginning with the final terms of now-retired Speaker of the
House Bob Gilligan and Senate President Pro Tempore Tony
Deluca, most of the controversial legislation was addressed early
in the session, thus avoiding of the late session contention of
earlier years. All these factors contributed to a generally quiet
legislative session for the business community.
Taxes & Spending Legislators fear for a potential revenue loss down the line, so
very little was done with tax or fee bills this session. The General
Assembly did adopt (and Governor Jack Markell signed) HB 251
(Longhurst D–Dist. 15) that eliminated the $100,000 license
fee paid by firms engaging in oil lightering operations in the
Delaware Bay.
The abandoned property statute was amended under SB 258
(DeLuca D-11th Dist). This creates an additional incentive for
DSCC_JanFeb13.indd 11 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 12
holders of abandoned property to report such property to the
state and promptly resolve claims in a process that would limit
the reporting of abandoned property to 1996 or 1993, rather
than the current obligation of holders to report abandoned prop-
erty back to 1981.
EducationLast year the General Assembly passed (and Gov. Markell
signed) SB 16 (Sokola D-8th Dist), allowing school districts to
base hiring and spending decisions on an estimated unit count
each March, rather than the previously required September date.
There was a sunset attached to this bill, and this session Senator
David Sokola sponsored and the governor signed SB 164, which
eliminates this provision. Retiring Rep. Terri Schooley (D -23rd
Dist.) sponsored HB 239/HA1 which repeals the April 2012
sunset provision attached to the statute authorizing it as a route
to teacher licensure and certification.
Negotiations related to an update of the charter school statute
continued without a final agreement. This year, the Delaware
State Chamber of Commerce will continue to express its support
for comprehensive revision of the state’s charter school law.
Economic DevelopmentWith Bloom Energy breaking ground for its east coast plant
at the former Chrysler site in Newark, Amazon constructing a
facility in Middletown, and various other projects such as the
rejuvenation of the Delaware City Refinery and Calpine’s plan to
build a natural gas-fueled generating plant in Dover, the Delaware
Economic Development Office’s efforts continue to provide
opportunities. The General Assembly approved $30 million for
the Strategic Fund and an additional $6 million for specific proj-
ects in the Bond Bill to fuel further job creation efforts.
LaborWhen the updated workers’ compensation statute was made law
six years ago, the General Assembly promised to make improve-
ments to Delaware’s workers’ compensation system. They have. In
order to facilitate and hospital and surgery center compliance held
within the workers’ compensation statute, the General Assembly
passed SB 238 (Deluca D-11th Dist). This bill establishes a
formula for calculating payment schedules that add clarity and
equity to the process.
Land UseIn order to allow counties a more reasonable timeframe to estab-
lish their comprehensive plans, SB 138 (Venables D- 21st Dist.)
was passed and signed to bump the maximum time between
updates from five year to 10 years. This legislation does not
prohibit counties from doing more frequent updates if they wish.
The end of the session saw some familiar faces leave Legislative
Hall for the final time as elected officials. Rep. Gilligan retired
after 40 years of service, the last four as Speaker of the House.
Senate President Pro Tempore Tony DeLuca will not return after
14 years, eight in leadership. Others leaving after years of service
include: Sen. Dori Connor, Sen. Liane Sorenson, Rep. Biff Lee,
Rep. Nick Manolakos, Rep. Brad Bennett, Rep. Terri Schooley,
and Rep. Dennis P. Williams. Sen. Michael Katz and Rep. Lincoln
Willis will not return after serving one term each. We appreciate
the time all of these General Assembly members dedicated to the
citizens of Delaware.
TOTAL STATE SPENDING
FY ‘12 Allocation
Bond Bill $429,271 million1
Grants-in-Aid $41.2 million
Operating Budget $3.9 Billion2
Transportation Trust Fund $173,271 million
TOTAL $ 4.4 Billion
(1.) Includes the Transportation Trust Fund, and (2.) federal pass-
through funds
Final ThoughtsLegislation is a product of a desire to make the state a better
place for all of its citizens, and compromise between those who
might have a different idea of what defines better. This past
session was a successful one for the Delaware business community
and the residents of the state. The upcoming session will present
more opportunities and challenges as we face an economic growth
pattern that is not as robust as was expected to be last spring. �
T OT AL S T AT E S P E NDING
B ond B ill5%
Twenty-F irs t C entury F und
0%
Trans portation Trus t F und
2%
G rants -in-Aid1%
Operating B udget
92%
2012 Legislative Wrap-up
DSCC_JanFeb13.indd 12 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 13
STUDENT LEADERS PROGRAM
THE WORLD ONLY CHANGES BECAUSE SOME BELIEVE IT CAN.
The Student Leaders® program recognizes those who step outside of
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DSCC_JanFeb13.indd 13 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 14
Bankruptcy & Corporate RestructuringBusiness Planning & Transactions Commercial LitigationCommercial Real Estate, Banking & Land Use Corporate Counseling & LitigationEducation Law������������ �
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DSCC_JanFeb13.indd 14 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 15
Membernews&Notes
���Arthur J. Turner Jr. died at the age of 17 afflicted with
Osteogenic Sarcoma—a malignant bone tumor that develops during adolescence. A star at his Brandywine High School in both academics and athletics, Arthur held strong aspirations to continue his education and become a resource to his community.
Years after his passing, the Arthur J. Turner Jr. Scholarship Foundation has become the fulfillment of these dreams. Arthur’s parents—Darlene and Arthur Sr. — strive to honor their son’s memory by providing disadvantaged youth with edu-cational opportunities and to promote healthy lifestyles in their community.
The Turner family initially created a fund in 1992 to receive and disseminate scholarship donations. Each scholar-ship provides a low-income youth who
has been accepted into a four year col-lege with $500. Their fund grew rapidly and became a nonprofit organization in December 2009. With growing access to resources, the Foundation is looking to raise the scholarship amounts to $750 for scholarship recipients—whose num-bers change from year to year. Since its inception, the foundation has distributed over $13,000 in scholarship funds.
Due to its strong community ties, the foundation also engages in a grassroots project to foster the education of children in the community. Events and fundraisers like spelling bees, educational workshops, and gala celebrations keep the founda-tion growing strong, and allow its leaders to promote their core values of academ-ics and athletics. Now, with their fourth spelling bee approaching, participation has increased from one to eight schools.
In keeping with their healthy lifestyle approach, the organization hosts an annual 5K Walk/Run is held for Delaware’s local runners, community youth, small businesses, and corporations.
The Turners work tirelessly to promote the success of the community’s youth. “We have to help our children,” says Darlene Turner, founder and executive director. She considers the community to be her family, and she and her hus-band “know what family means.”
Ultimately, the Turners hope to increase their educational support throughout all of New Castle County, because “kids need that support, some need it more than others,” Darlene says. The Arthur J. Turner Jr. Scholarship Foundation is there for those others, and they have become part of the larger Turner family.
NONPROFIT SPOTLIGHT Arthur J. Turner Jr. Scholarship Foundation BY ROSE SUMMERS PHOTO BY NICK WALLACE
DSCC_JanFeb13.indd 15 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 16
Membernews&Notes
���A night out at your favorite res-taurant can be enjoyable, but it
can also become an expected and pre-dictable experience when it comes to special occasions. On Valentine’s Day, why go predictable, when you can go exciting?
The Melting Pot, a boutique chain of fondue restaurants, is ready and willing to provide V-Day atmosphere, relax-ation, delicious food and great drinks. Each year on February 14, the restau-rant goes all out. After all, what could be more romantic than sharing a bubbling cauldron of dark chocolate together?
“The Melting Pot is a little bit dif-ferent than most restaurants,” says Jeffrey Nichols, who owns Melting Pot Wilmington. Private booths help cre-ate an aura of privacy, and the mood around the room during Valentine’s Day—accentuated with flowers, hearts, balloons, photo booths and more—drive home the romantic atmosphere.
The restaurant finds itself completely booked ahead of time for Valentine’s Day, Nichols says. This year, the res-taurant will extend its three special meal packages—Romeo, Juliet, and Cupid—through the entire holiday weekend, February 14-16. So snag a reservation early to ensure a deli-cious and enchanting rendezvous. “It’s about showing another person that you care,” Nichols says.
The first Melting Pot opened in 1975 in Florida, and has grown to 140 loca-tions today. The franchise first came to Wilmington in 1994 as part of the Independence Mall, and has become a local Valentine’s Day tradition ever since.
The Melting Pot also offers patrons special occasions like Ladies Nights, which appeals to its largest customer base—females. In addition, the restau-rant hosts customer appreciation week in April for customers who are part of Club Fondue or who follow the Melting Pot Facebook page.
Truly, there is something about fondue that brings people together. Instead of din-ing as a solo endeavor, friends, family and loved ones are invited to share and work together to enjoy a meal. All of this inter-activity fosters conversation and close-ness. Says Nichols: “Most people who don’t like it have probably never tried it.”
BUSINESS SPOTLIGHT The Melting Pot BY ROSE SUMMERS
The franchise first came to Wilmington in 1994 as part of
the Independence Mall, and has become a local Valentine’s
Day tradition ever since.
DSCC_JanFeb13.indd 16 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 17
������������� � ��������� ������������� ������ ��������������� ��������������������������������� ������������� ���������������������������������������������������������� ������������������
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DSCC_JanFeb13.indd 17 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 18
Membernews&Notes
���North Carolina born and bred, Dr. Harry L Williams fin-
ished 2012—his third year serving as the 10th president of Delaware State University—in grand fashion. Under his watch, DSU ranked 13th among the nation’s 105 Historically Black Colleges and Universities in a U.S. News & World Report ranking, achieved record-breaking enrollment rates each year that extended past 4,000 in the fall 2011 semester, and broke ground on a state-of-the-art Optical Science Center for Applied Research building (OSCAR).
How does a university president stay motivated and continue to drive success? Read on.
How do you like being president so far and what do you think of Delaware?My dream job was to be a college presi-dent, so moving from DSU’s Provost to becoming president in January 2010 has definitely been the highlight of my career. As for the transition from North Carolina to Delaware, it was one of the easiest moves my family and I ever had to make. I grew up in Greenville, North Carolina which is very similar to Dover, so it felt like I was transitioning back home. I love the “Delaware Way” in terms of how people get along with one another and how you can engage with a wide variety of people.
How did your time with the University of North Carolina and Appalachian State University prepare you for your current position?I can’t even begin to explain how much my experience at both places has pre-
pared me for my position here at DSU. I graduated from Appalachian State where I also served in associate vice chancellor posts in the areas of academic affairs, enrollment and diversity. I then transi-tioned to the University of North Carolina Education System Headquarters Office located in Chapel Hill, where I oversaw at a higher level how the university’s education system ran and how univer-sity policies were implemented. Having that underneath me and then coming in
as Provost to Delaware State University allowed me to hit the ground running.
How does it feel to be president of a university that’s ranked so highly among Historically Black Colleges and Universities in the country?It’s a fantastic accomplishment. While our goal is to ultimately become number one in the rankings, just knowing that we are moving up is a great feeling. I think a
Big Man on CampusQ&A WITH DELAWARE STATE UNIVERSITY’S DR. HARRY L. WILLIAMS BY ELLE BORNEMANN
Dr. Harry L. Williams (center, between Tavis
Smiley and Dr. Cornel West) has Delaware
State University moving up in the world thanks
to new facilities and expanding academics.
continued on 23
“Five thousand students is a good mix, but we like to think
more globally, reassuring everyone that we are truly unlimited
in our efforts when it comes to academic outreach.”
DSCC_JanFeb13.indd 18 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 19
Dover, DE | desu.edu | 800.845.2544
Making our mark. One graduate at a time.
At Delaware State, you can choose from 82 programs.
Because no two of our students are exactly alike.
Except in the great things they go on to do.
DSCC_JanFeb13.indd 19 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 20
Membernews&Notes
���If you are like most small busi-nesses in Delaware, your employ-
ees are both your greatest asset and most expensive investment. But employee administration can be confusing, complex and costly. What’s a small business to do? One smart option is to consider outsourc-ing your HR tasks to a PEO.
Unlike some HR outsourcing companies that provide only one or two quality ser-vices, a professional employer organiza-tion (PEO) offers a more comprehensive approach to helping you manage your business’s human resources responsibili-ties. For the right business, a PEO allows you to transfer the majority of your busi-ness’ cumbersome and time-consuming HR tasks to a dedicated team of HR spe-cialists who are available to provide imme-diate guidance and recommendations for your specific needs.
Here are five advantages of working with a PEO: 1. Alleviate Administrative Overload
A reputable PEO offers a variety of professional HR and business services. Typically, when you join a PEO, it’s an opportunity for you to outsource the bulk of your responsibilities, including: employment administration, employee benefits, govern-ment compliance management, workers’ compensation, payroll and payroll tax administration, recruiting and hiring, policies and best practices, training and develop-ment and performance management.2. Attract and Retain Quality employees
According to Milan Yager, president of the National Association of Professional
Employment Organizations, or NAPEO, “Most small busi-nesses don’t offer full benefits due to the cost and only about 20 percent of small businesses offer a 401(k) package.”
Without competitive and affordable benefits, busi-nesses risk having talented employment candidates and current high performing employees choose employment from competitors and other companies, which kills a business. With a PEO, small busi-nesses are able to offer their employees reasonably priced benefits, such as 401(k) plans and medical coverage, and can, in turn, attract skilled workers and reduce costly turnover. 3. Ensure Regulatory Compliance
When it comes to HR, the government has a slew of rules and regulations by which you must abide. But exactly what those are and how they affect your busi-ness is not always clear. Many PEOs will guide you, step-by-step, through the often cumbersome process of ensuring your business complies with the myriad of both federal and state-specific employment laws. 4. Reduce Employer Liability
One employee lawsuit could jeopardize the very existence of your business. But as a PEO client, the PEO assumes or shares your employer-related liabilities, taking on the risk of employment-related legal issues, thereby reducing the risk to your business. 5. Leverage “Big Company” Buying Power
When you enter into a relationship with
a PEO, not only do you get to hand off the administrative responsibilities of HR, your company gets the leverage and buying power of the much larger PEO. This means you can obtain the same benefits and low premiums as many large companies.
The takeaway: One proven way for small businesses in Delaware and across the country to survive and thrive in 2013 and beyond is to prudently invest in their business by committing to focus the entire organization’s energy and time on revenue generating and customer facing activities while outsourcing the complex and costly requirements associated with having employees. If HR duties are keeping you from being more competitive, a PEO that takes these responsibilities off your plate may be your best solution.
Jim Ford has been working in the small business community for 22 years. Currently, Jim is a Certified Business Performance Advisor with Insperity. Jim leverages his broad business experience and Human Capital expertise to help small to medium-sized businesses implement people strategies and solutions that grow revenue, increase profits, reduce operating costs and develop loyal customers. Jim can be reached at [email protected].
GUEST COLUMN: Is the PEO business model it right for your business? BY JIM FORD, INSPERITY
DSCC_JanFeb13.indd 20 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 21
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Januar y /Februar y 2013 | DELAWARE BUSINESS 22
BERNARD PERSONNEL Mr. Barney Bernard5187 Woodmill Drive, Suite #1Wilmington, DE 19808Phone: (302) 999-7213 Fax: (302) 999-8323www.bernardstaff.comBernard Personnel is a full-service staffing
firm dedicated to providing temporary and
permanent staffing solutions to its clients,
as it has since 1964.
BROWNSTONE FINANCIAL SERVICES GROUP, LLC Mr. Sean Chipman1201 N. Market St.Suite 400Wilmington, DE 19801Phone: (610) 350-9298 Fax: (302) 421-2008www.BFSG.usBrownstone Financial Services Group,
LLC is a full-service accounting and finan-
cial consulting firm providing sophisticated
financial expertise and support to mid-
market companies.
CAPITOL OFFICE INC.Mr. Neal Sherr1521 Concord Pike, Suite 301Wilmington, DE 19803Phone: (302) 352-9988 Fax: (302) 295-0011www.capitoloffice.usCapitol Office Inc. endeavors to supply
its clients with the best possible office
furniture and working environment to fit
their budget—from the lunchroom to the
boardroom, the cubicle’s fabric to the
CEO’s desk.
DELAWARE SAFETY COUNCIL, INC.Mr. David E Skupien2 Read’s Way, Suite 205New Caslte, DE 19720Phone: (302) 276-0660 Fax: (302) 276-0655www.delawaresafetycouncil.orgThe mission of Delaware Safety Council is
to promote the protection of life and health
in the workplace, in the home, on the high-
way, and in the community
DENTAL ASSOCIATES OF DELAWARE - HOCKESSIN OFFICE Mr. Edward Gabriel500 Lantana Drive,Lantana SquareHockessin, DE 19707www.delawaresmiles.com
DENTAL ASSOCIATES OF DELAWARE - MIDDLETOWN OFFICE 106 St. Anne’s Church RoadMiddletown, DE 19709www.delawaresmiles.comDental Associates of Delaware is a group
dental practice specializing in general den-
tistry, cosmetic dentistry, family dentistry,
periodontics, implants, anxiety-free dentistry
and crowns and bridges.
JOB CORPS ADMISSIONS AND CAREER TRANSITIONSMs. Jhmira Alexander9 Vandever Ave.Wilmington, DE 19802Phone: (302) 230-2538 Fax: (302) 575-1865www.jobcorps.govJob Corps is a free education and training
program that helps young people learn a
career, earn a high school diploma or GED,
and find and keep a good job. For eligible
young people at least 16 years of age that
qualify as low income, Job Corps provides
the all-around skills needed to succeed in a
career and in life.
ROBERT KONZA, PERSONAL TRAINER Mr. Robert J. Konza14 West Dale RoadWilmington, DE 19810
BP ASSOCIATES, LLC Mr. James G. Prendergast2 Kimberlee CourtSewell, NJ 08080Phone: (856) 589-9157 Fax: (856) 589-9157 www.bp-associates.comBP Associates, LLC provides strategic
solutions that result in cost savings, cost
containment and supply chain optimiza-
tion. BPA is a consulting firm that works
with clients to develop and implement
cost optimization programs that provide
bottom line savings, improve processes
WELCOMENew Members
DSCC_JanFeb13.indd 22 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 23
and re-engineer functional teams within
supply chain.
CLARK C. KINGERY, P.A. Mr. Clark Kingery, Esq.203 W. 18th St.Wilmington, DE 19802Phone: (302) 428-1915 Fax: (302) 656-6924www.KingeryLaw.comKingery Law is a debt collection law
firm representing creditors throughout
Delaware since 1995. Its experienced staff
excels at skip tracing, litigation, wage
attachment, and sheriff sales. Its clients
are small businesses, credit unions, and
individual creditors who seek effective
legal services at reasonable rates.
NASON CONSTRUCTION, INC. Ms. Allie Foy2000 Foulk Road, Suite FWilmington, DE 19810Phone: (302) 529-2800 Fax: (302) 529-2808www.nasonconstruction.comNason Construction provides general con-
struction, contractor construction manage-
ment, design, build and general contracting
services.
OVERNIGHT SYSTEMS, INC.Mr. Aron Smith4664 Norwood DriveWilmington, DE 19803Phone: (302) 220-0581 www.ovsys.com
SHOPRITE OF CHRISTINA CROSSING Mr. Chris Kenny501 South Walnut StreetWilmington, DE 19801Phone: (302) 225-6900 www.shoprite.com
SHOPRITE OF GOVERNOR’S SQUARE 1101 Governor’s PlaceBear, DE 19701Phone: (302) 392-2900 Fax: (302) 392-2901www.shoprite.comShopRite has grown into the largest retailer-
owned cooperative in the United States
and the largest employer in New Jersey.
The cooperative is comprised of 45 mem-
bers who individually own and operate
supermarkets under the ShopRite banner.
Today, Wakefern and ShopRite together
employ more than 50,000 people through-
out New Jersey, New York, Connecticut,
Pennsylvania, Delaware and Maryland.
major game-changer for us was when we went to the Delaware General Assembly and asked them to establish a deal where Delaware students would benefit from a scholarship support system. Governor Markell signed for it and we are looking to our Inspire Scholarship Program to really lead the way in moving us up the rankings.
What major expansions and accomplish-ments lie ahead in DSU’s future?We are looking to expand our already out-standing Neuroscience and Optics Program with the addition of the Optical Science Center for Applied Research (OSCAR) Building. The center will provide students and researchers with state-of-the-art facili-ties that will allow them to make ground-breaking research and discoveries in sci-ence. We also believe this addition will help us to one day be the top historically black university in the nation. But to get a further glimpse of our academic expansion “mas-ter plan” you need to look at our methods for outreach beyond Delaware borders. Five thousand students is a good mix, but when it comes to external thinking, we like to think more globally like China, South America, Asia, etc., reassuring everyone that we are truly unlimited in our efforts when it comes to academic outreach.
What do you like to do for fun or to keep you motivated?Well, I run a lot. I began running track in 8th grade and ran all throughout high school and college. I get up as early as 5 a.m. every morning and go for a run around campus for a distance that accumulates to about four miles every day. It’s a nice way to keep my head clear and keep myself focused. I like to keep myself moving for-ward and I encourage students at DSU to find ways to keep themselves motivated and moving forward just as we are.
Q&A continued from 18
DSCC_JanFeb13.indd 23 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 24
1.
2.
State ChamberSCENE
1. Rich Heffron and Martha
Gilman pose with Fred Sears,
recipient of the 2012 Marvin S.
Gilman Bowl, at the Superstars
in Business Awards Luncheon
held November 14 at the Hotel
du Pont in Wilmington. Photo
by Dick Dubroff/Final Focus
Photography.
2. Small Business Alliance co-
chairs Chip Rankin and Pam
Cornforth at the Superstars in
Business Awards Luncheon
held November 14 at the Hotel
du Pont in Wilmington. Photo
by Dick Dubroff/Final Focus
Photography.
DSCC_JanFeb13.indd 24 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 25
3.
4.
3. More than 300 attendees
joined the DSCC in congratu-
lating the 2012 Superstars in
Business November 14 at the
Hotel du Pont in Wilmington.
Photo by Dick Dubroff/Final
Focus Photography.
4. Keynote speaker Dan Butler
traced the roots of his restau-
rant empire during the 2012
Superstars in Business Awards
Luncheon November 14 at the
Hotel du Pont in Wilmington.
Photo by Dick Dubroff/Final
Focus Photography.
DSCC_JanFeb13.indd 25 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 26
State Chamber SCENE
6.
5.
5. Randy Glick, Rich Heffron
and Mike Vanderslice take a
break in conversation during the
December 4 Holiday Breakfast
at The Microsoft Store.
6. Eric Harris of Sojourner’s
Place addresses the crowd dur-
ing the December 4 Holiday
Breakfast at The Microsoft Store.
DSCC_JanFeb13.indd 26 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 27
Same Exceptional ServiceRenewed Identity
Same Exceptional People
DE 302.225.0600 PA 610.537.5200 [email protected]
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Your Water and Wastewater Service Experts
1-800-523-7224 www.tuiwater.com
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DSCC_JanFeb13.indd 27 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 28
8.
7. 7. The Kennedy Caucus Room
was packed for the Second Annual
Taste of Delaware on December 6
in Washington, D.C. Photo by Brian
Mulligan.
8. U.S. Senator Chris Coons and
Elizabeth Stangl, Delaware’s Apple
Queen, pose by the T.S. Smith &
Sons booth during the Second
Annual Taste of Delaware on
December 6 in Washington, D.C.
Photo by Brian Mulligan.
State Chamber SCENE
DSCC_JanFeb13.indd 28 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 29
YOU CAN EXPECT EXCELLENCE FROM US.BEEBE MEDICAL CENTER ACHIEVES MULTIPLE HEALTHGRADES® AWARDS
CARDIACRanked In the Top 5% in the Nation for Coronary Interventional Procedures
ORTHOPEDICRanked In the Top 5% in the Nation for Overall Orthopedic Services, Joint Replacement, and Spine Surgery
VASCULARRanked #1 in Delaware for Vascular Surgery
PULMONARYRanked In the Top 10% in the Nation for Overall Pulmonary Services
WOMEN’S HEALTHRanked In the Top 5% in the Nation for Women’s Health (2012)
Visit our website to learn more about our award winning services. beebemed.org
2 0 1 3
Lewes, Del. beebemed.org
DSCC_JanFeb13.indd 29 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 30
State Chamber SCENE
10.
9. 9. The students of the
Delcastle Technical High
School culinary program were
special on-hand helpers dur-
ing the Second Annual Taste
of Delaware on December 6
in Washington, D.C. Photo by
Brian Mulligan.
10. Eric and Sasha Aber
(with Sequoia and Lucian),
owners of Home Grown
Café in Newark, pose during
the Second Annual Taste of
Delaware on December 6 in
Washington, D.C. Photo by
Brian Mulligan.
DSCC_JanFeb13.indd 30 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 31
AZ&ME is a trademark of the AstraZeneca group of companies. ©2012 AstraZeneca Pharmaceuticals LP. All rights reserved. 2184301 11/12
What can a
pharmaceutical
company do to help
people afford their
medicines?
What are the AstraZeneca AZ&Me Prescription
Savings Programs?
Programs that provide AstraZeneca medicines at no cost to qualifying people with no prescription drug coverage or Medicare Part D enrollees who experience difficulty affording them.
Who is AstraZeneca?
AstraZeneca is a pharmaceutical company that makes brand-name prescription medicines and has offered prescription savings programs for over 30 years.
The AZ&Me Prescription Savings Programs have over 20 AstraZeneca medicines available in the
program. To learn more about the program or see a complete list of available medicines, please scan
the tag below or visit www.azandme.com.
Call. Ask. Enroll.1-800-AZandMe (1-800-292-6363) or AZandMe.com
Full Prescribing Information is available at www.astrazeneca-us.com, or by calling AstraZeneca at 1-800-236-9933.
You are encouraged to report negative side effects of prescription drugs to the FDA.
Visit www.FDA.gov/medwatch, or call 1-800-FDA-1088.
Prescription Savings Programs
DSCC_JanFeb13.indd 31 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 32
11.
12.
11. Bob and Billy Rawstrom
of Maiale Deli and Salumeria
during the Second Annual
Taste of Delaware on
December 6 in Washington,
D.C. Photo by Brian
Mulligan.
12. Elizabeth Nolan, Maggie
Corrigan and Leigh Corrigan
of Waggies by Maggie dur-
ing the Second Annual Taste
of Delaware on December 6
in Washington, D.C. Photo
by Brian Mulligan.
State Chamber SCENE
DSCC_JanFeb13.indd 32 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 33
13. 13. Michelle Cross, Sandra
Massa and Emilie Ninan pose
during a Women in Business
Forum at Pro Kitchen Gear on
December 11. Photo by Brian
Mulligan.
14. Chef Jennifer Behm, winner
of Fox’s “MasterChef” Season
1, was a guest speaker for a
Women in Business Forum at
Pro Kitchen Gear on December
11. Photo by Brian Mulligan.
14.
DSCC_JanFeb13.indd 33 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 34
State Chamber SCENE
15.
16.
15. University of Delaware’s
Jennifer “JJ” Davis was key-
note speaker at a December
13 Leadership Breakfast at
University & Whist Club in
Wilmington. Photo by Brian
Mulligan.
16. Lisa Brubaker, Jennifer
“JJ” Davis, Beth Allen and
Cindy Crompton Barone
pose by the Christmas
Tree after a December 13
Leadership Breakfast at
University & Whist Club in
Wilmington. Photo by Brian
Mulligan.
DSCC_JanFeb13.indd 34 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 35Sponsors as of 01/05/13
THE DELAWARE STATE CHAMBER OF COMMERCE
THANKS ALL OF THE SPONSORS FOR
THEIR GENEROUS SUPPORT OF THE
176TH ANNUAL DINNER
PRESENTING: ADVOCATE: SUPPORTER:
INVITATION AND PROGRAM:
RECEPTION:
AMBASSADORS:
LEADERSHIP
& THE KENNY FAMILY FOUNDATION
WORKSHOP PRESENTED BY:
�
DSCC_JanFeb13.indd 35 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 36
RATHER THAN MEASURE our 2012 success by large
business acquisitions, I would like to take this opportunity to focus on
those businesses that are key to Delaware’s future economic success, the
businesses producing the most results: the Small Business. After all, when
the Small Business Administration (SBA) reports that more than 90 per-
cent of all Delaware employers are small businesses, it’s time to stand up
and take notice.
It has been a stellar year for the entrepreneur in Delaware with numer-
ous business owners opening their doors either for the first time or after
an expansion. And DEDO has been there to support many of them with
our specialty loan programs and services tailor-made for the entrepreneur.
Some of these new businesses include an inventory tracking manufacturer,
a German bakery and an independent book store, just to name a few. They
all braved these difficult economic times to open or expand their business
in 2012, and I’m proud to say that they are all still going strong.
A truly unique initiative emerged this year that maximized our resources
to promote small businesses and the communities they serve. Downtown
Delaware, a program of the Delaware Economic Development Office
launched the Project Pop-Up (dedo.delaware.gov/popup) program in
September. Supported by funds from the United States Department of
Agriculture (USDA), this program is designed to stimulate entrepreneurial
activity and reduce downtown vacancies. Downtown Delaware’s Project
Pop-Up provides Delaware entrepreneurs the opportunity to be “open for
business” in select downtowns by giving them retail space, rent-free, in
four designated Main Street communities (Dover, Middletown, Milford,
Wilmington). Business owners can test their start-ups for three months
during the 2012 holiday season and receive one-on-one guidance from a
business development expert, free of charge.
Governor Jack Markell joined me on November 13th for the grand open-
ing of a new Pop-Up store, YoYo Joe’s at 711 N. Market Street in Wilmington.
The toy store has a focus on educational, safe and really fun toys, unlike any
around Wilmington. Market Street hasn’t seen a toy store in years, so Joe
Mitchell’s store, YoYo Joe’s truly fills a gap in the local community.
Next, DEDO celebrated with Jennifer White of Little Posies
Photography on November 15th as she cut the ribbon to her Pop-Up store
located at 131 NW Front Street in Milford. Jenn specializes in creating
unique, memorable photography of all kinds including wedding, maternity,
newborn, family and pet photos.
Economic Development
New Small Business Popping Up Everywhere
BY ALAN LEVIN, SECRETARY OF ECONOMIC DEVELOPMENT
DSCC_JanFeb13.indd 36 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 37
On November 16th, DEDO headed to 49 W Main Street in
Middletown to help Amber Shader open the doors of her Pop-Up store,
First & Little (Featuring Photography by Amber Shader). This children’s
boutique, adjacent to the Everett Theatre, also offers specialty keepsake
photography.
An additional business signed a lease for the Dover location late in the
season but and is expected to be open for business in mid-January.
DEDO anticipated success from Project Pop-Up for the business own-
ers, property owners and communities in which they serve. By concentrat-
ing our efforts on the Main Street areas, a Pop-Up store reduces vacant
properties in otherwise neglected areas, brings needed retail services to the
community and compliments adjacent businesses which increases foot traf-
fic for all.
Another project goal is to see these businesses keep their doors open past
the holiday season. It appears that goal has been met, even exceeded! Small
business owner Jenn White of Little Posies Photography in Milford signed
a one-year lease prior to her Grand Opening, and long term leases are very
likely with two additional businesses. We also found that many entrepre-
neurs and small business owners are now interested in applying for the
2013 holiday season, and additional property owners have offered a similar
incentive (three months free rent) to qualified applicants.
DEDO is dedicated to assisting the entrepreneur and small business
owner. We are here to help from that first idea right through to the ribbon
cutting! But we couldn’t do our work without the constant support and
leadership of Governor Jack Markell who continues to believe in Delaware’s
small businesses.
The Entrepreneurs and Small Businesses of today will keep Delaware
moving forward. DEDO’s continued efforts, support and vision will pro-
duce successful results, future opportunities and enable us all to keep the
economy alive. �
DSCC_JanFeb13.indd 37 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 38
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DSCC_JanFeb13.indd 38 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 39
A YEAR IN PHOTOS
Robert Rider, with wife
Barbara, was honored with
the 2012 Josiah Marvel Cup at
the Chamber’s Annual Dinner
on January 9. Photo by Dick
Dubroff/Fianl Focus
Roy Roper, president and CEO
of Blood Bank of Delmarva,
chats with DSCC’s own
Chuck James at a February
networking breakfast.
DSCC_JanFeb13.indd 39 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 40
2012: A Year in Photos
It was Short v. Short at a
March Legislative Forum with
Rep. Bryon Short and Rep.
Dan Short. Photo by Coleen
Heaver
On March 13, the Young
Executives Committee wel-
comed Geoff Sawyer, Deputy
Chief of Staff to Gov. Jack
Markell, to the University &
Whist Club in Wilmington.
Breakfast is served at
Delcastle Technical High
School during a march net-
working breakfast. Photo by
Coleen Heaver.
DSCC_JanFeb13.indd 40 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 41
Robert Johnston of Dale
Carnegie Training of Delaware,
presented a Small Business
Alliance Workshop on profit-
able networking in mid-March.
Photo by Nick Wallace.
“Made in Delaware” was
the theme of the March
22 Legislative Brunch and
Manufacturing Conference at
the Dover Sheraton.
Later in the day, Gov. Markell
himself took to the podium
to address the importance
of manufacturing in the First
State.
DSCC_JanFeb13.indd 41 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 42
2012: A Year in Photos
DSCC Networking Breakfast
attendees got a chance to lace
up inside the Wilmington Blue
Rocks locker room during an
April mixer. Photo by Coleen
Heaver.
At an especially artful Evening
Mixer in April, Danielle Rice
and the Delaware Art Museum
played host to the DSCC.
Photo by Coleen Heaver.
DELDOT Secretary
Shailen Bhatt took
center stage at a March
27 meeting of the
DSCC Transportation
Committee. Photo by
Nick Wallace.
DSCC_JanFeb13.indd 42 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 43
AAA. Use it for all it’s worth.®
We proudly support…
…the vital role you play in sustaining our evolving business community.
©2012 AAA Mid-Atlantic
DSCC_JanFeb13.indd 43 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 44
2012: A Year in Photos
Mark Stellini of Assurance
Media and Widener Dean
Linda Ammons pose while
awaiting Delaware Economic
Development Office Sec. Alan
Levin at an April Legislative
Breakfast at the Wilmington
Club. Photo by Nick Wallace.
The Young
Executives
Committee lent
a helping hand
to Habitat for
Humanity dur-
ing a special
May outreach.
Photo by
Coleen Heaver.
In one of her last public appearances
as Delaware’s Secretary of Education,
Lillian Lowry took part in the 2012
Superstars in Education awards dinner,
held at the Chase Center on May 7.
Photo by Eric Crossan.
U.S. Senator Tom
Carper addressed
the audience at the
2012 Superstars in
Education awards
dinner, held at the
Chase Center on
May 7. Photo by
Eric Crossan
DSCC_JanFeb13.indd 44 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 45
Social media was topic of
the morning during a May
16 Small Business Alliance
Workshop. Photo by Nick
Wallace.
Chuck James of the DSCC
helped open a new branch for
Northwest Financial in May.
DSCC_JanFeb13.indd 45 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 46
2012: A Year in Photos
Matt Grygiel of M&T Bank and
Michele Chynoweth of Emory
Hill smile for the DSCC camera
during an evening mixer at
Frog Hollow Golf Club on May
22. Photo by Nick Wallace.
Keynote speaker Carol
Ammon held court at
Winterthur Museum, Garden
and Library on May 24 for a
Leadership Breakfast. Photo
by Nick Wallace
DSCC interim president Rich
Heffron presided over the End-
of-Session Legislative Brunch
at the Dover Sheraton on June
14. Photo by Abby Sayeg
DSCC_JanFeb13.indd 46 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 47
Presenting sponsors Horizon
Services displayed front and
center at the 2012 Delaware
Networking Station, held at the
Chase Center on September 27.
Jeff Robinson spoke to
the crowd at an August 15
Evening Mixer at Deerfield.
Photo by Abby Sayeg.
DSCC_JanFeb13.indd 47 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 48
2012: A Year in Photos
To kick off the 2012 Delaware
Principal for a Day program,
statewide leaders (including
DSCC chairman Bill Allan)
met with students, faculty and
press at Thomas McKean High
School for a special press con-
ference. Photo by Tom Nutter.
DSCC staffers donned hair-
nets and served lunch to the
residents of Sunday Breakfast
Mission.
DSCC_JanFeb13.indd 48 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 49Sponsors as of 01/05/13
THE DELAWARE STATE CHAMBER OF COMMERCE
THANKS ALL OF THE SPONSORS FOR
THEIR GENEROUS SUPPORT OF THE
176TH ANNUAL DINNER
PRESENTING: ADVOCATE: SUPPORTER:
INVITATION AND PROGRAM:
RECEPTION:
AMBASSADORS:
LEADERSHIP
& THE KENNY FAMILY FOUNDATION
WORKSHOP PRESENTED BY:
�
DSCC_JanFeb13.indd 49 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 50
ONE OF THE STATE CHAMBER’S KEY OBJECTIVES is education reform. And although people may have different philosophies
and opinions, the common thread is passion. Business leaders and teach-
ers are passionate about preparing today’s students to graduate high school
work and career ready. The business community has already put a stake in
the ground to work toward common core standards, dropout prevention
and eliminating the achievement gap.
With these important goals in mind, how can anyone make an informed
decision if he or she has no personal knowledge or experience? That’s why
The Partnership, Inc. strives to provide opportunities for business leaders
to become more deeply involved in the educational process, daily routines
and administrative functions.
Superstars in EducationIt’s not easy choosing among the best of the best. When the Selection
Committee finished the arduous task of selecting the winners, it was time
to pick up the phone and deliver the good news. “Learning that your pro-
gram has received Superstars status validates the hard work that goes into
the type of initiative that is recognized by the Delaware State Chamber
of Commerce’s Selection Committee,” says Cindy Pochomis, a 2012
Superstars winner and a teacher at Richardson Park Learning Center.
Just ask any educator. It is important to recognize outstanding teacher
performance. Pam Manlove, s 2012 Superstars winner and principal at East
Dover Elementary School says, “The award supports us towards empower-
ing students to achieve their fullest potential and helps us continue to pro-
vide support to teachers and students in the journey towards success.”
Nearly 450 business leaders and educators gathered on May 7 at the Chase
Center on the Riverfront to honor the winners and watch the video show-
case that presented seven creative programs that raised student achievement.
Each Superstars in Education winner received a $3,000 cash award along
with a banner and trophy. More than 50 teachers representing these pro-
grams walked across the stage to accept their awards. For many teachers, the
Superstars award provides an opportunity for schools to increases a program’s
awareness in the community while effectively raising student achievement.
Pam Manlove, 2012 Superstars winner and Principal at North
Dover Elementary School agrees the award invigorates both staff
and students. “The award supports us toward empowering stu-
dents to achieve their fullest potential and helps us continue to
provide support to teachers and students in the journey toward
success.”
Developing and instituting a successful program comes down
to one important factor—leadership. Lisa Ueltzhoffer, princi-
pal at Thomas McKean High School in the Red Clay School
District, recognizes that teachers make the difference between
mediocrity and excellence in education. “While we can all have
great programming ideas, implementing the ideas with fidelity
can be a challenge,” says Ueltzhoffer. “Programs are only as good
as the professionals who coordinate and lead them.”
Superstars Hits the RoadThroughout May, a celebration was hosted at each winning
school. At every assembly, the teachers and staff attended to watch the pre-
sentation of the banner and trophy; and a showing of the video. Christine
Alois, 2012 Superstars winner and a supervisor of instruction at Caesar
Rodney School District says, “What a perfect way to start our morning
and a perfect way to say, thank you to a group of teacher leaders who have
truly made a difference.”
Superstars in Education WebsiteThe Superstars in Education website is up and running. Although a
work in progress, you can now log on to: www.superstarsineducation.org
to apply online for an award, read stories about past winners and view pic-
tures from the Delaware Principal for a Day program.
Education Reform Begins with Passion
2012 in The Partnership, Inc.
Programs like Superstars in Education reinforce The Partnership, Inc.’s
devotion to education by rewarding innovation in schools.
DSCC_JanFeb13.indd 50 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 51
Delaware Principal for a DayThroughout the month of October, almost 100 of Delaware’s business
leaders spent time becoming ‘guest principals’ to learn firsthand what hap-
pens during a typical school day; however, the first lesson was: there is no
such thing as a typical day. This learning experience helped business leaders
gain a deeper, broader understanding of how schools operate.
The program kicked off on October 4 with a Press Conference at
Thomas McKean High School in the Red Clay School District. Guest
speaker Enid Wallace-Simms, Delmarva Power, stressed the importance
of spending a day in a school. “The day allows us to see the needs and
issues that impact young people in today’s world. When granted that inside
access and insight, we as business and community leaders strive to col-
lectively address those needs through positive opportunities through our
internal channels,” says Simms.
We live in a global workplace where an online meeting among people in
several different countries is commonplace. Students are outpacing all new
technology with Internet, iPhones and the ability to participate in gam-
ing with anyone anywhere. This is why the State Chamber will continue
to provide opportunities for involvement in the education community
through the Superstars in Education and Delaware Principal for a Day
programs. �
2012 The Partnership, Inc. Board of Directors
WILLIAM R. ALLAN VERIZON DELAWARE
DR. PAUL A. HERDMAN THE RODEL CHARITABLE FOUNDATION OF DELAWARE
RALPH A. KUEBLER CHAIRMAN, SUPERSTARS IN EDUCATION SELECTION COMMITTEE
WILLIE C. MARTIN DUPONT
DR. LINDA F. POOLE EDUCATIONALLY SPEAKING, LLC
MIKE STETTER DELAWARE DOE
FRED C. SEARS II DELAWARE COMMUNITY FOUNDATIONINTERIM CHAIR
PEGGY E. STRINE
JOSEPH L. YACYSHYNM&T BANK
KATIE WILKINSON FULTON BANK
CAROLYN ZOGBYRED CLAY SCHOOL DISTRICT
DOUG GRAMIAK OFFICE OF CONGRESSMAN JOHN CARNEY
Dr. Lillian Lowery made one of her last public appearances as Delaware’s
Secretary of Education at the 2012 Superstars in Education awards dinner.
PHOTO BY ERIC CROSSAN.
DSCC_JanFeb13.indd 51 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 52
THE FAMOUS ANDY WILLIAMS HOLIDAY SONG may
have rang true for retail shoppers around the First State in 2012. As retail-
ers geared up for the traditional post-Thanksgiving shopping exercise
known as Black Friday, they focused on the throng of folks that lined up
outside their doors at the wee hours of the morning. However, consumers
are increasingly drawn to early holiday specials and internet shopping from
the comforts of their homes.
Large chain stores prefer the drive of impulse purchase-prone shoppers.
But sales growth during the busy Thanksgiving weekend more often was
driven by online shoppers. Many still bask in the family tradition of rifling
through newspapers stuffed with Black Friday sales fliers, but more and
more, Thanksgiving evening is reserved for a laptop and an early wake-up
call on Black Friday to shop online instead.
Such internet conveniences now account for nearly 40 percent of the
$52.4 billion spent during the Black Friday weekend in 2011, according
to the National Retail Federation. In 2006, online shopping accounted for
just 23 percent of Black Friday activity.
With that in mind, local Delaware State Chamber of Commerce alums,
retail giants Wal-Mart Stores Inc., and Target Inc. promoted handsome
in-store Black Friday promotions to their online customers. For example,
Wal-Mart offered some deeply discounted items only to online shoppers
who downloaded the retailer’s mobile application, or signed up for special
promotions via email Facebook.
Not all were pleased with the overtures retailers were making to entice
shoppers. Retailers who opened their doors Thanksgiving night instead of
the traditional Black Friday faced increasing criticism from employees upset
at not being able to spend the holiday with their families. For the second
year in a row, employees of Target, Wal-Mart and Toys “R” Us had started or
signed petitions in protest of having to work on Thanksgiving Day. As of the
Friday before Thanksgiving, the website change.org had logged 91 petitions
against Black Friday sales that start on Thanksgiving. In 2011, the site logged
150 petitions all season. Nearly 15 new petitions are added each.
For retailers on the ground or out in cyberspace, it was still one of the most
profitable days to kick-off the holiday shopping season in the First State. �
For Delaware Retailers, It was the
Most Wonderful Time of the Year BY GREG GROSS
Retail Council
DSCC_JanFeb13.indd 52 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 53
2012 Delaware Retail Council Board of Directors
THOMAS R. ZAPF (IMMEDIATE PAST CHAIRMAN)MACY’S
KENNETH L. BRENNAN (CHAIRMAN) BOSCOV’S
RICHARD KENNY DELAWARE SUPERMARKETS
BRET MORRIS A.R. MORRIS JEWELERS
MICHAEL UFFNER AUTOTEAM DELAWARE
ROBERTA WUTTKE ROCKY MOUNTAIN CHOCOLATE FACTORY
NOT PICTURED:
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STEVEN CHAMBLISS CHRISTIANA MALL
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DSCC_JanFeb13.indd 53 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 54
IT MIGHT BE SURPRISING NEWS that small businesses actual-
ly make up a huge fraction of the Delaware State Chamber of Commerce’s
membership. The Small Business Alliance is an affiliate with a purpose of
serving the needs of those Delaware businesses with 150 employees or less,
as well as local non profits.
What’s not surprising is that small businesses play an essential role in the
economy and community of our state. This affiliate aims to provide quality
services and resources to meet the needs specific to small business. During
tough economic times, we offer support and recognition of those who have
attained success despite of it. Whether it’s a networking event or commit-
tee meeting, an educational workshop or a legislative forum, we’re here to
work for you and with you.
Small Business Workshops and Events2012 was another year full of valuable workshops and SBA events for
the benefit of our members. The workshops ranged from learning the best
apps to get for your smartphone and tablet to help grow your business to
the always popular networking seminars with the Dale Carnegie profes-
sionals.
In March, Robert Johnston from Dale Carnegie of Delaware presented
a high-energy and interactive workshop titled “Profitable Networking.”
Attendees learned how to choose the right networking event for their busi-
ness, how to prepare for an event, how to initiate a conversation that leads
to business, how to avoid major mistakes, how to follow up with someone
and much more.
Our friends at the Ronald McDonald House of Delaware hosted the
May workshop titled “Social Media and Reputation Management, 10 Steps
to Getting it Right.” Nancy Solero from engage3sixty, a company that
helps clients create a brand and supports that brand through marketing,
social media and public relations, presented a workshop to help members
use new technology effectively, along with Bob Madison.
A couple of technology gurus from Wilmington University presented a
workshop to help businesses choose the right applications for their smart-
phones and tablets. “The Must Have Apps” workshop shared useful apps
for customer relation management, presentations, billing and more.
The Legislative Forums this year were also valuable. In March, State
Representatives Bryon Short and Dan Short, leaders of the Small Business
Caucus, lead a roundtable discussion regarding changes that affect small
business. We welcomed Sec. Alan Levin from the Department of Economic
Development in April at the University & Whist Club for an update on
the state of business in Delaware.
Of course we had the ever-popular, annual bus trip down to the Dogfish
Head Brewery in June with the Young Executives Committee. The Young
Execs hosted several successful events this year. To read more about them,
check out the article by the committee’s chairman Mike Vanderslice on
page 59.
November means the Marvin S. Gilman Superstars in Business Awards
Luncheon. Keynote speaker Dan Butler, local celebrity chef and success-
ful restaurateur, addressed a packed Gold Ballroom at the Hotel du Pont
about his start in the restaurant world and how he grew a business out
of his passion. We couldn’t have been happier with the caliber of applica-
tions received this year, especially from the winning companies. The 2012
Superstars in Business were Blooming Boutique, Cover & Rossiter, P.A.,
Emory Hill Companies and the Blood Bank of Delmarva. The Award of
Excellence Winners were Unique Impressions, Community Bank Delaware,
Back to Basics Learning Dynamics, Inc. and Sunday Breakfast Mission.
The winner of the Gilman Bowl was the very deserving Fred C. Sears from
the Delaware Community Foundation for his contributions to small busi-
ness and non profits in Delaware.
Small Business Alliance
Workshops, Legislative Action
Define 2012 for
Small Business Alliance BY KATIE DUNN
Small Business Caucus leaders Bryon Short and Dan Short led a discussion
in March.
DSCC_JanFeb13.indd 54 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 55
JANICE GIANNINIPARADIGM ASSOCIATES, LLC
GREGORY M. GUREVMYSHERPA
JOHN E. HEALY IIIHEALY LONG & JEVIN, INC., LEGISLATIVE COMMITTEE
WILLIAM F. WARD, JR.BILL WARD, INC.
CHAD MOORETHE BELLMOOR
WILLIAM PARKS COLONIAL PARKING
JAMES D. RANDALLCALDWELL STAFFING
JAMES O’NEILL, PH.D.UNIVERSITY OF DELAWARE
DENNIS M. SALTERNEW CASTLE INSURANCE
Small Business Alliance Senior Advisory Council
2012 Small Business Alliance Board of Managers
MICHAEL REATHDELMARVA BROADCASTING SERVICES, TREASURER, BOARD OF MANAGERS; CHAIR, EDUCATION & DEVELOPMENT COMMITTEE
CHRISTOPHER RANKIN EBC CARPET SERVICES CORPORATION, CO-CHAIR, BOARD OF MANAGERS
PAM CORNFORTHRONALD MCDONALD HOUSE OF DELAWARE, CO-CHAIR, BOARD OF MANAGERS
STEPHAN LEHMVANDEMARK & LYNCH, INC., SUPERSTARS IN BUSINESS CHAIR
TIMOTHY U. BOULDENBOULDEN, INC.
GREG BALLANCE DIAMOND TECHNOLOGIES
LARRY DISABATINODISABATINO CONSTRUCTION COMPANY
DONALD T. FULTONGEORGE J. WEINER ASSOCIATES
RICHARD D. ROWLANDROWLAND, JOHNSON & COMPANY, P.A.
NASH M. CHILDSBANCROFT CONSTRUCTION COMPANY
KEN ANDERSONDELAWARE ECONOMIC DEVELOPMENT OFFICE
CYNTHIA C. DWYERWELLNESS COMMUNITY-DELAWARE
MARTHA S. GILMANGILMAN DEVELOPMENT COMPANY
WILLIAM B. ROBINSON, JR.GEORGE & LYNCH, INC.
MICHAEL S. UFFNERAUTOTEAM DELAWARE
TERRENCE BARCLIFTBANK OF AMERICA
JOSEPH FARLEY, JR. ASSOCIATES INTERNATIONAL,CHAIR, BENEFITS AND SERVICES
PRISCILLA TURGONPROFESSIONAL STAFFING
G. KEVIN FASIC COOCH & TAYLOR, P.A.
We couldn’t have put on such a successful event without the help of
the planning committee and the generous support from our sponsors.
Thank you!
Make the Most of MembershipMembers know the Chamber works for them and we work hard to give
you the best value for your membership. Other ways to make sure your
voice is heard, your successes are known and you are truly getting the most
out of your membership is to get involved with a committee and to stay
up-to-date with the great benefits we’ve created just for you.
Small Business Alliance CommitteesAmbassador Committee
Role: Gaining and retaining membership; serving as a membership liaison
Contact: Chuck James at (302) 576-6562 or [email protected]
Benefits & Services CommitteeRole: Identifying group-oriented benefits for Chamber members
Contact: Bill Stephano at (302) 576-6574 or [email protected]
Education & Development CommitteeRole: Providing educational or skills-based workshops to members to
promote growth
Contact: Katie Dunn at (302) 576-6578 or [email protected]
Employee Relations CommitteeRole: Working to find legislative solutions to Human Resource manage-
ment issues
Contact: Greg Gross at (302) 576-6568 or [email protected]
Environmental CommitteeRole: Reviewing and shaping environmental legislation/regulation with the
DSCC_JanFeb13.indd 55 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 56
Department of Natural Resources and Environmental Control (DNREC)
Contact: Greg Gross at (302) 576-6568 or [email protected]
Health Care CommitteeRole: Discussing key health care issues and assisting in formulating
policy
Contact: Matt Amis at (302) 576-6566 or [email protected]
Legislative ForumRole: Addressing legislative issues of interest to Chamber members
Contact: Greg Gross at (302) 576-6568 or [email protected]
Tax CommitteeRole: Reviewing tax legislation and lobbying for the change
Contact: Greg Gross at (302) 576-6568 or [email protected]
Transportation CommitteeRole: Creating a unified voice for making recommendations to the
Delaware Department of Transportation
Contact: Greg Gross at (302) 576-6568 or [email protected]
Women in Business ForumRole: Supporting Delaware women in business through networking and
education
Contact: Katie Dunn at (302) 576-6578 or [email protected]
Young Executives Committee
Role: Developing relationships among young professionals and encour-
aging involvement in the Chamber
Contact: Katie Dunn at (302) 576-6578
Benefits of the AllianceThe following benefits are just some of the perks of being a Chamber
member.
• Health Insurance – via Blue Cross Blue Shield of Delaware
• Dental & Vision Insurance – via Dominion Dental Services
• Free Prescription Drug Discount Card
• Exclusive Access to Chamber Members by Direct Mail
• Discount Radio Advertising – via Delmarva Broadcasting Company
• Affinity Business Credit Card – via Bank of America
• Discount Payroll Services
• Airport Parking Discounts
• Discounted Office Supplies – via W.B. Mason
• Discounted Constant Contact Email Marketing Services
• Blood Bank Membership Options
• Notary Services and Certificate of Origin Documents
To learn more about these benefits, visit www.dscc.com/benefits or call
Bill Stephano at (302)576-6574. �
Small Business Alliance
DSCC_JanFeb13.indd 56 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 57
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We at Emory HIll are fortunate to serve a vast clientele in such a great state, and are proud to have an impact on our community, not only through the buildings we construct, but in the relationships we form. Our clients come to us because we do more than �������������� ��������� ������������������������������� ������������������ ���������� ��� ����� ��������������������� ������ ������������������ ������������������� ��������� ��������������� ������������������������ ����� ��� �����������!�������� ��������������������� ���!����� ������������������ ��������� ���
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We are honored to be the 2012 recipient of the Delaware State Chamber of Commerce Marvin S. Gilman Superstars in Business Award!
Owners Bob Hill & Carmen Facciolo, Jr.
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DSCC_JanFeb13.indd 57 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 58
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DELAWARE BUSINESS | Januar y /Februar y 2013 59
SOMETIME IN THE MID-90S, Mark Stellini and John Burris sought to
address a bit of an image problem at the
Delaware State Chamber of Commerce.
“Back then it was known as kind of a good
ol’ boys club,” Stellini says. In response,
the pair formed the first iteration of the
Young Executives Committee. “It felt
like an added value and a freshness to the
Chamber in a time when it really needed
it,” Stellini says.
The Young Executives Committee,
which was born again in 2010, still strives
to provide younger members of the State
Chamber with an environment to build
professional networking relationships. The
Young Executives encourage an exchange
of thoughts between peers on overcom-
ing business challenges, while helping to
develop Delaware’s next generation of
executives through business networking
and personal growth.
2012 was a great year for Young Execs. Since being inducted as the
first Chair of the group, our planning committee helped me to develop a
diverse program of events to promote professional networking and personal
growth. We had great success with our Smart Tax Strategies breakfast in
February, and multiple evening networking mixers throughout the year. In
March, Geoff Sawyer, Governor Jack Markell’s Deputy Chief of Staff, took
time out of his busy schedule to join us for a thought-provoking session
that offered insight into the state’s economic status, and what the future
holds for our generation. I think I am most proud of our community ser-
vice event in May which benefited Habitat for Humanity of New Castle
County. It was such a rewarding experience for all of the Young Execs who
participated.
This is just the beginning. In 2013, we hope to build momentum off
our benchmark year with more community events and networking pro-
grams that will continue to bolster the professional growth of Delaware’s
younger workforce. The group is designed to help those who are poised
to be tomorrow’s senior managers and business leaders, and we invite you
to become more involved. The YEC is just one committee of many under
the Small Business Alliance. For more information about the Young Execs,
please contact Katie Dunn at [email protected] or (302) 576-6578. �
Mike Vanderslice, in addition to chairing the Young Executives Committee,
is the director of sales and marketing for Environmental Alliance, Inc.
Young Executive Committee
Generation NextYoung Executives Committee Year in Review
BY MIKE VANDERSLICE
PHOTO BY MALCOLM VAN ATTA
Find us on Facebook! www.facebook.com/DEYoungExecs
DSCC_JanFeb13.indd 59 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 60
THE DELAWARE MANUFACTURING ASSOCIATION(DMA) is an affiliate of the Delaware State Chamber of Commerce and
the state arm of the National Association of Manufacturers. The DMA’s
role is to work collaboratively with Delaware manufacturers of all sizes,
state and local government, educators, and manufacturing trade organiza-
tions to help improve the competitiveness of Delaware manufacturing.
In late 2010 the DMA worked to identify key “pain points” for manu-
facturers that, if addressed, would help make a Delaware more competitive
place to manufacturer products. The areas identified include: taxation,
energy cost, environmental regulations, education, and workforce training.
Over the course of 2011 and 2012 the board has been driving this agenda
forward. In October, Mark DiMaio was voted in as president/secretary of
the board.
The board boasts senior executive representation from the following
companies:
• Agilent Technologies
• Associates International
• AstraZeneca
• Atlantis Industries
• BASF
• Calpine Corporation
• Croda
• DuPont
• Energizer Personal Care
• Everz Claymont Steel
• FMC Biopolymer
• Invista
• Kraft
• Mohawk Electrical Systems Inc
• PBF Energy
• Polymer Technologies
• PPG Industries
• Proctor & Gamble, The Dover Wipes Company
• Siemens Heathcare Diagnostics
• W.L. Gore
Additionally, Delaware Manufacturing Extension Partnership is repre-
sented on the board.
In the area of energy costs and municipal energy rates, Governor Jack
Markell’s efforts to reduce electrical rates and create an economic develop-
ment rate to incentivize job creation was applauded by the board as a step
forward in trying to resolve energy cost issues that hamper Delaware’s com-
petitiveness.
In the area of workforce training the manufacturing community worked
with Delaware Technical and Community College to determine specific
training and skills needed to support manufacturers. The culmination of
this collaboration is DelTech’s Innovation and Technology Center, which
has customized programs to focus on specific manufacturers’ needs.
Manufacturers worked closely with other advocacy groups and the Board
of Electrical Examiners to exempt manufacturing employees from electri-
Manufacturing
Delaware
Manufacturing
Association –
The Year in
ReviewBY MIKE CRAWFORD, DMA CHAIRMAN
DSCC_JanFeb13.indd 60 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 61
JOSEPH P. FARLEY, JR. ASSOCIATES INTERNATIONAL, INC.
ERIC GRABERCALPINE CORPORATION
JULIE HANSENPROCTOR & GAMBLE THE DOVER WIPES CO.
TOM INAGAKI W.L. GORE & ASSOCIATES, INC.
LEE KIEFERSIEMENS HEALTHCARE DIAGNOSTICS
RUDY MERSTETTER BASF
GRAHAM MOOREFMC BIOPOLYMER
BRIAN NIXONINVISTA
ROBERT PRYBUTOKPOLYMER TECHNOLOGIES, INC.
STEVE QUINDLEN DELAWARE MANUFACTURING EXTENSION PARTNERSHIP
KELLY WILSON,ATLANTIS INDUSTRIES CORP.
HERMAN SEEDORFDELAWARE CITY REFINING COMPANY, LLC
ROBERT STEWART CRODA
JOHN J. CZERWINSKI COMPETITIVE ADVANTAGE, INC.
RICK DEADWYLERDUPONT COMPANY
ROBERT DOLANGM, RETIRED SR. COUNCIL
MILES BRITTAINEVRAZ CLAYMONT STEEL
BUFF BRUNOENERGIZER PERSONAL CARE
CHARLIE COPELANDASSOCIATES INTERNATIONAL, INC.
JUSTIN CRESSLER KRAFT FOODS, INC.
2012 Delaware Manufacturing Association Board of Managers
MITCH MAGEE (CO-VICE CHAIR)PPG INDUSTRIES, INC.
LISA BARTILEAGILENT TECHNOLOGIES
SCOTT WELCH (CO-VICE CHAIR)MOHAWK ELECTRICAL SYSTEMS, INC.
MIKE CRAWFORD (CHAIR)ASTRAZENECA PHARMACEUTICALS LP
NOT PICTURED:
BRUCE HUMPRIES SIEMENS HEALTH CARE DIAGNOSTICS, RETIRED SR. COUNCIL
cal licensing requirements under certain conditions, which would have put
and undue burden on operations.
The DMA’s marquee event is the annual Legislative Brunch and
Manufacturing Conference. which is held in March. We were a little bit
surprised that we were sharing our manufacturing exhibit space with a
mortician’s conference, but that didn’t cause any gloom. The morning ses-
sion was headlined by Mr. Ned Monroe of the National Association of
Manufacturers, and once again the keynote speaker was Gov. Markell, who
discussed what is being done to improve education and make Delaware
more competitive in order to retain and attract high quality manufacturing
jobs. Over 30? Manufacturers set up exhibits to showcase products that
are made in Delaware.
Currently, the board is keeping challenging steps to extend the gross
receipts tax and worker’s compensation rates.
In closing, the board would like to recognize Mr. Jim Wolfe for his con-
tributions to the DMA. Jim has a true passion for manufacturing and over
the years has made a significant contribution to making Delaware a more
competitive state to manufacture products. We wish Jim all the best in his
retirement and welcome his Sr. Council on the DMA. �
DSCC_JanFeb13.indd 61 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 62
EducationThe Delaware Public Policy Institute continues to be
a major force in public education. DPPI director John
Taylor plays a vital role as a member of the Vision 2015
Implementation Committee, and overseeing the Vision
Network of schools.
On January 19, Taylor moderated a panel following
the showing of the documentary film “American Teacher.”
Panelists included Paul Herdman, president and CEO of
Rodel Foundation, Frederica Jenner, president of the DSEA,
and Yvonne Johnson, president of the Delaware PTA. The
session was co-sponsored by Rodel, the United Way of
Delaware and the Delaware AFL-CIO.
Also in January, Taylor attended the Grant Makers for Education meet-
ing in Washington, D.C. as part of the Delaware delegation. The sessions
focused on federal “Race for the Top” program, the national education
reform program in which Delaware placed first nationwide.
At the end of May, Taylor helped to organize and was master of cer-
emony for a tribute to State Representative Terry Schooley, who retired in
January as executive director of Kids Count Delaware. Taylor is a member
of the Kids Count board of directors. The event, which was co-sponsored
by DPPI and the Delaware State Chamber of Commerce, served as a fund-
raiser for Kids Count. Rep. Schooley was the chairwoman of the Delaware
House Education Committee for the past four years and retired from the
House this fall.
Health CareOn April 30, Taylor and DPPI’s senior director Mark DiMaio attended
the 1st Annual Christiana Care Value Institute Seminar, which DPPI co-
sponsored. The newly created Value Institute is designed to enable health
care professionals to increase the value of health care to their patients.
There were several nationally prominent speakers on topics ranging from
the success of the Massachusetts health care reform measures to the critical
need for science-based health care.
Among the speakers was Delaware’s junior U.S. Sen. Chris Coons, who
discussed the need for cost containment in health care. He suggested that
the cost of health care is becoming unsustainable. Unless reforms are passed
with cooperation of both Democrats and Republicans, the whole system
could collapse. Arkadi Kuhlmann, founder of ING Direct and a Christiana
Care board member, was the luncheon speaker. He talked about the need
for “creative destruction” in medicine so that patients can be better served.
He talked about the need for widespread innovation. Peter
Slavin, CEO of Mass General Health System, described
the success of the health care reforms in Massachusetts that
were enacted under former Gov. Mitt Romney and strongly
supported by the state’s business community. Dr. Robert
Laskowski, CEO of Christiana Care and both a DPPI and
DSCC board member, convened the sessions and summed
up the day’s proceedings.
John Taylor continues to serves as a member of the
Nemours Health Prevention Services Advisory Committee
(NHPS). NHPS works closely with Delaware public schools
to ensure that students receive proper diet and exercise while
at school.
Non-ProfitsEarly this year, Taylor was part of a search committee to select a new
CEO for the Delaware Association of Nonprofit Agencies (DANA). Taylor,
along with DSCC chairman Bill Allan, DSCC board members Fred Sears,
Mark Turner and Richelle Vible, also serve as DANA Board Members
and were part of the selection team. The DANA Board selected Chris
Grundner to be the new CEO. Grundner was previously with the National
Brain Tumor Association. The selection of Mr. Grundner is the latest
accomplishment in DPPI and the Chamber’s efforts to help restructure and
reinvigorate the Delaware Association of Nonprofit Agencies (DANA).
Taylor has been working with University of Delaware faculty and staff to
plan the March 19 day-long seminar on “Careers in Public & Community
Service” which commemorates the 50th anniversary of the University’s
School of Public Policy and Administration.
Public PolicyDPPI Executive Director John Taylor interviewed many prominent
Delawareans for the business and politics channels on Contentdelaware.
org. These interviews focus on key issues facing Delaware and the nation.
In 2012, Taylor interviewed:
• U.S. Senator Tom Carper
• U.S. Senator Chris Coons
• U.S. Representative John Carney
• Robert Gilligan, Delaware Speaker of the House
• Ellen Kullman, chair and CEO the DuPont Co.
• Chief Judge Chandlee Johnson Kuhn of Delaware’s Family Court
• James Baker, Mayor of Wilmington
Delaware Public Policy Institute
Education, Health Care Headline
DPPI Initiatives in 2012 BY MARK DIMAIO
DSCC_JanFeb13.indd 62 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 63
2012 Delaware Public Policy Institute Board of Directors
MARVIN N. SCHOENHALS WSFS BANK
DR. TONY ALLEN BANK OF AMERICA
O. FRANCIS BIONDI, ESQUIRE MORRIS, NICHOLS, ARSHT & TUNNELL
CAROL AMMONFOUNDER, FORMER CEO, ENDO PHARMACEUTICALS, INC.
DR. DANIEL RICH UNIVERSITY OF DELAWARE
GARY STOCKBRIDGE DELMARVA POWER
RICHELLE VIBLE CATHOLIC CHARITIES
DR. ROBERT J. LASKOWSKI (CHAIR) CHRISTIANA CARE HEALTH SYSTEM
ROBERT W. PERKINS ASTRAZENECA PHARMACEUTICALS
DR. PAUL HERDMAN RODEL FOUNDATION - DELAWARE
DR. THOMAS M. CONNELLY, JR. DUPONT COMPANY
GOV. PIERRE S. DU PONT IV RICHARDS, LAYTON & FINGER
DR. PATRICK HARKER UNIVERSITY OF DELAWARE
WILLIAM T. WOOD, JR. WOOD & ASSOCIATES
• Sam Beard, president and co-founder of the
Jefferson Awards for Public Service
• Dr. Harry Williams, president of Delaware State University
and DSCC board member
• Dr. Lonnie George, president of Delaware Technical
& Community College
• Dr. Jack Varsalona, president of Wilmington University
• David Ledford, executive editor of the News Journal
• Rashmi Rangan, executive director of the Delaware Community
Reinvestment Action Council
• John Sweeney, The News Journal’s editorial page editor
• Dr. Robert Laskowski M.D., president and CEO of
Christiana Care and DSCC board member
• Howard Griffin, president and publisher of The News Journal
• Bob Byrd, Delaware lobbyist
• Pete DuPont, former Delaware governor
• Collin P. O’Mara, Delaware secretary of the Environment and Energy
• Chipman Flowers Jr, Delaware State Treasurer
• Chief Justice Myron Steele, Chief Justice of the Delaware Supreme Court
• Fred Sears, President & CEO Delaware Community Foundation and
DSCC board member
• Matt Denn, Delaware Lt. Governor
• Thère du Pont, president of the Longwood Foundation
• Susan Love, Delaware Coastal Programs
• Joseph R. “Beau” Biden III, Delaware Attorney General
• Dori Jacobson, the Former Vice President of the Rodel Foundation of
Delaware
• Brian Winslow, executive director, Delaware Nature Society
• Chris Grundner, President & CEO Delaware Association of
Nonprofit Agencies
Please visit www.contentdelaware.org to see the John’s impactful inter-
views with Delaware’s leaders.
Taylor continues to participate with the Delaware Sea Level Rise Advisory
Committee, representing the business community. The Committee meets
monthly to explore the effects of sea-level rise and develop strategies to contend
with the potentially devastating situation. Many of Committee’s findings were
recently highlighted in a News Journal feature series.
DiMaio continued to serve as a loaned executive from AstraZeneca. He pro-
vided important research on State education, health care and tax policy issues
and wrote an issue article on Delaware’s potential state revenue shortfalls. In
October, DiMaio participated in the Kettering Foundation’s two day public pol-
icy research workshop “Connecting Professional and Citizens.” The workshop
did exploratory research into the many problems that citizens and communities
face when issue have a technical component. The small group focused on con-
necting professional (scientific and others) and citizens to examine challenges to
democratic governance that arise when professionals communicate with citizens
and communities about issues that involve scientific and technical solutions.
PoliticsTaylor helped to organize and moderated three Democratic Party politi-
cal debates in May. The first was for candidates for Mayor of Wilmington.
The next featured candidates for New Castle County Council President
and the third focused on candidates for New Castle County Executive. The
debates, co-sponsored by the Wilmington Democratic City Committee,
were well attended by local media and the general public and viewed as key
Democratic Party primary events
In June, Taylor served as a panelist on Common Cause of Delaware’s forum
on the U.S. Supreme Court “Citizens United” ruling. The one day forum
focused on the Court’s ruling and the affects unlimited political spending by
corporations and unions could have in Delaware. �
DSCC_JanFeb13.indd 63 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 64
BUSINESSES JOIN THE DSCC to gain a competitive advan-
tage. Our goal is to energize and promote a dynamic business environment
through leadership, education and communication. Let us do that for you!
Legislative Updates: Consider how being informed of changes in legislation can impact your
business. The ability to proactively adjust could be all the competitive
advantage you need. The DSCC will communicate Legislative Updates to
your inbox to keep you informed.
Social Media: The DSCC has more than 2,100 members in its LinkedIn Group account,
both members and future members participate in discussions, post updates
and share information. Members in good standing leverage the LinkedIn
Community to announce news and events important to their future
growth. In addition to LinkedIn, the DSCC also has Facebook, WordPress,
FlickR, YouTube and Twitter accounts that can become part of your
social media strategy. Consider a web ad or banner online that will greatly
enhance your SEO performance from the level of activity www.dscc.com
currently receives.
Member to Member Discount Directory: A ‘Member Only’ program that not only enables you to receive discounted
product and services from fellow members. It’s an opportunity to list a
discounted product or service from your company. You can work with our
communication department to design and offer opportunities to increase
your pipeline!
Education / Workshops: The DSCC has always been an authority in business matters in and around
the State of Delaware. In that position, there has been the responsibility to
engage subject matter experts to deliver cutting-edge seminars and work-
shops to its members and the business community at large. A tradition we
are proud to continue; you will be informed and included on educational
briefings in areas such as: Health Care, Tax and Legislative Briefings, Social
Media and Strategic Planning to name a few.
By engaging our membership consultants, we will work with you or
your delegate to help give you “the competitive edge” you need to identify
new sales opportunities through our lead groups and networking events or
by reviewing educational workshops throughout the year.
Another added value of your membership is access to our Ambassador
Committee. This dedicated group of individuals volunteers their time every
month to contact our membership and provide an avenue of information
that we ultimately use to improve our members’ experience.
Here is a list of our current Ambassadors that we are proud to mention:
• Mr. Chris Jerger, CJ Technology Solutions
• Mr. Gary Pawliczek, Ameriprise Financial
• Mr. Jack Coleman, Maintenance Engineering, LTD.
• Mr. Jon Bell, Better Business Bureau
• Mr. Kenneth Hoffmann, Progressive Software Computing
• Mr. J. Morgner, Sunday Breakfast Mission
• Mr. Nicholas Hoeschel, Rockwell Associates
• Ms. Revonda Moody, RM Associates
• Ms. Melinda McGuigan, EDIS
Take an opportunity to visit our website at www.dscc.com and begin
to explore the new opportunities through networking, social media,
events and education that continue to make a membership in the
Delaware State Chamber of Commerce a valuable investment. I am
available at any time to answer your questions and discuss how your
membership could best serve you and your organization at (302) 576-
6574. �
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SERVICES
Membership
How to Leverage
your MembershipBY BILL STEPHANO
DSCC_JanFeb13.indd 64 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 65
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Listen to your heart.Donate blood.
Call 1 888 8-BLOOD-8 or visit www.delmarvablood.org/donate to make your appointment.
As we celebrate National Blood Donor Month thisJanuary, we’d like to thank the generous peoplewho save lives every day by donating blood.
DSCC_JanFeb13.indd 65 1/14/13 11:09 AM
Januar y /Februar y 2013 | DELAWARE BUSINESS 66
Precision AirConvey Expands into New Facility
Precision AirConvey, the industry leader in the design, manufacture and installa-tion of trim and scrap removal systems, is pleased to announce its expansion into a new larger corporate headquarters.
The new office located at 465 Corporate Boulevard in Newark will greatly streamline PAC’s operations, equipping the company with an updated product testing lab and enhanced cus-tomer meeting space. The innovative 26,000 square foot facility is a great asset to the company’s projected growth.
“We are very excited about moving into the new facility,” said Tom Embley, Chief Executive Officer at PAC. “This new team oriented office space will further increase customer focus, allow us to become much more process effi-cient, support our environmental com-mitment, and provide ample room to grow and expand.”
PAC looks to fully transition to the new facility by the end of 2012 and host cus-tomers during the first quarter of 2013.
Bank of America Awards More than $1 Million to Delaware NonprofitsThe Bank of America Charitable Foundation is awarding more than $1 million in grants to 25 Delaware area nonprofits offering job training, educa-tion programs and support services that help connect the unemployed, under-employed, veterans, youth and people with disabilities to employment oppor-tunities.
As part of this support, the Bank of America Charitable Foundation has also named ServiceSource Delaware (for-merly Opportunity Center Inc) as a 2012 Neighborhood Builder award recipient. The organization received a $200,000
unrestricted grant and leadership train-ing to expand employment opportuni-ties for underserved Delawareans with disabilities, including veterans. This is in addition to a $25,000 grant for their Employment Solutions program. The only service of its kind in Delaware, the program connects adults with Asperger’s Syndrome to employment services with individual communication and social skills training and matches participants to employed adult mentors.
Some of the Delaware nonprofits receiving grants that support workforce development and education are:
Community Support Programs, Inc. in Wilmington was awarded a grant to support the expansion of Connect to Work, a job readiness program which successfully employs those with bar-
riers to employment, offering individu-als a meaningful work experience and increasing long-term financial indepen-dence. This program will individually train 145 people, find job placement for 380 workers and foster a 95 percent increase in wages.
Communities in Schools of Delaware, Inc. in Dover received a grant for its On-Track College Access and Readiness Initiative for high school students. As part of the program, organizations provide community-based, integrated student services to help at-risk students and their schools succeed. These services, ranging from providing mentors to meeting health and counseling needs, vary by student, but are systemically linked to school-based efforts to meet the health, safety
Newsbites
Michael F. McDonald, Risk Management Advisor, Joins Lyons Companies
Lyons Companies, Delaware’s largest pri-vately-owned commercial insurance brokerage and employee benefits con-sulting firm is pleased to announce that Michael F. McDonald has joined the company as Risk Management Advisor.
Mike specializes in risk management, alternative risk financing and cor-porate insurance programs. He is experienced in property and casualty insurance program design and implementation for middle market and complex risk clients. Mike’s client expertise includes the construction and real estate industries, public sector entities, professional service firms and manufacturers.
Mike graduated from the Catholic University of America with a Bachelor of Arts degree in Financial Management. He has earned both the Certified Insurance Counselor (CIC) and Construction Risk and Insurance Specialist designations. Prior to joining Lyons, Mike worked with several national insurance brokers, most recently Wells Fargo Insurance Services. He has over 16 years of industry experience, much of it working with complex risk and alternative finance solutions.
DSCC_JanFeb13.indd 66 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 67
and counseling needs of at-risk youth. Ninety percent of the high school stu-dents in this program graduate to high-er education access or post-secondary school training.
Grants are also being awarded to Autism Delaware, Big Brothers Big Sisters of Delaware, Boys & Girls Clubs of Delaware, Challenge Program, Christina Cultural Arts Center, Delaware Adolescent Program, Delaware Council on Economic Education, Delaware Futures, Delaware State University, Delaware Technical & Community College Educational Foundation, Easter Seals Delaware & Maryland’s Eastern Shore, First State Community Loan Fund, Friendship House, Goodwill Industries of Delaware & Delaware County, Jewish Family Services of Delaware, Junior Achievement of Delaware, Latin American Community Center, Metropolitan Wilmington Urban League, NPower Delaware, Teach for America, The Arc of Delaware and United Way of Delaware.
The more than $1 million in grants to Delaware nonprofits is part of the Bank of America Charitable Foundation’s investment of more than $22 mil-lion in grants to over 1,050 nonprofits in 34 states that support workforce development and education initiatives. According to estimates provided by grant recipients, the funding will enable them to reach more than six million people, match over 100,000 youth with mentors, and help 29,000 students graduate with a degree or certifica-tion. The grants will focus on low- and moderate-income communities that have been hardest hit in the economic downturn. The funding is part of Bank of America’s intensified philanthropic focus on three core issues vital to the economic health of communities - hous-ing, jobs and hunger and represents an important component of the company’s
lending, investing and giving activities to help advance local economies.
Earlier this year, the bank announced nearly $600,000 in grants to Delaware nonprofits to build and rehab affordable housing, offer foreclosure prevention services and homeowner counseling, and provide other services intended to revitalize neighborhoods and help work-ing families find and keep sustainable homes.
Saint Francis Healthcare Opens LIFE Center
On Monday, November 26, Saint Francis Healthcare opened the State’s first Life program. Saint Francis LIFE – Living independently for elders, is the first and only Program of All-inclusive Care for the Elderly sponsored by the State of Delaware. The Life program offers a total solution for older adults who experience health problems that limit their daily activities and their abil-ity to care for themselves. The elderly served by Saint Francis Life will be able to live safely at home, served by a team of compassionate health care and social service experts. Saint Francis antici-pates that they will welcome the first participants in January 2013.
Julie A. Hester, President and CEO of Saint Francis Healthcare said: “The Life program is a natural extension of Saint Francis Healthcare’s Mission to provide person-centered health services that enable those we care for achieve their optimal quality of Life. When this program opens in the winter of 2013, it will offer a solution for older adults who experience health problems and chronic illness that limit their daily activities and their ability to care for themselves. The elderly served by Saint Francis Life will be able to live safely at home, served by a team of compassionate health care and social service experts.”
AT&T Aspire Donates $300K to Communities in Schools of Delaware
Governor Jack Markell joined officials from AT&T, Communities in Schools of Delaware (CISDE), and other community leaders this fall to announce a $300,000 contribution to CISDE as part of the AT&T Aspire initiative.
CISDE is one of 47 Aspire grant recipients nationwide that this year shared nearly $10 million under AT&T Aspire, one of the largest corporate commitments focused on helping stu-dents graduate and prepare for col-lege and careers. AT&T announced an additional quarter-billion-dollar expan-sion to the program earlier this year, bringing the total commitment to $350 million since the program was launched in 2008.
Communities in Schools of Delaware is part of the largest and most effective dropout-prevention organizations in the nation, and the only one proven to both decrease dropout rates and increase graduation rates. AT&T’s contribution will provide support for site coordina-tors at Dickinson High School, McKean High School, Newark High School and William Penn High School to focus on nearly 300 students at risk of dropping out of school.
CISDE facilitates and develops men-toring/tutoring, after-school program-ming, individualized interventions, coun-seling sessions, and family assistance. Communities In Schools positions a dedicated site director inside partner schools. In this pivotal role, the direc-tor works with school staff to identify students at risk of not graduating. He or she assesses school and student needs and establishes relationships with local businesses, social service agen-cies, health care providers, and volun-teer organizations to harness needed
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Newsbitesresources, making student success ini-tiatives more effective and efficient.
One hundred and seventy seven 9th grade students have been specially cho-sen for inclusion in a multi-year evalua-tion, focused on facilitating the Communities In Schools model. Goals of this initiative include improving attendance, behav-ior, academic performance, and graduation rates. An addi-tional 76 students in grades 10 through 12 will also be moni-tored for progress.
Gunnip & Company’s Durnan, Muddiman Earn CPA Designation
Jessica C Durnan and Marisa L Muddiman of Gunnip & Company have both earned the designation of Certified Public Accountant from the Delaware State Board of Accountancy. The designation requires an accountant to com-plete coursework, have stipu-lated professional experience and pass a four-part exam.
Jessica graduated from University of Delaware, in 2010 with a bachelor’s degree in Accounting and Marketing. She joined Gunnip in 2009 as an intern prior to graduating. She provides tax compliance services for the firm’s business and individual clients. Jess is a member of the American Institute of Certified Public Accountants and the Delaware Society of Certified Public Accountants. Marisa joined Gunnip in the summer of 2009 as an intern. She graduated from West Chester University in 2010 with a bachelor’s degree in Accounting with a minor in finance. Marisa provides audit services in the firm’s assurance,
compliance and consulting service prac-tice. She is a member of the American Institute of Certified Public Accountants, the Delaware Society of Certified Public Accountants and the Pennsylvania
Institute of Certified Public Accountants.
Three Employees Added to the EDiS Company Team EDiS Company wel-comed three recent addi-tions to its team. Laura Williams joined EDiS as Marketing Director. Laura comes to EDiS from the panhandle of Florida, where she worked as a Business Development Manager at AECOM. She has accumulated over 26 years of experience in the construction indus-try working with various construction firms and a vast client base. She previously worked with EDiS on the New Castle Courthouse project while she was with Jacobs Engineering.
Jennifer Fredriksen joined EDiS as Marketing Assistant. Jennifer is a recent graduate of York College with a Bachelor of the Arts in Graphic Design. While obtaining
her degree, Jennifer also utilized her various artistic talents in her work as the Public Relations Chair for the College Against Cancer: Relay for Life Committee at York College and participated in a graphic design sum-mer internship at the YWCA.
Melinda McGuigan has been hired by EDiS Company as Manager of Business
Development. Melinda joins EDiS with an extensive amount of experience in inside sales and business development that she has gathered from previous positions that range from Operations Manager to Executive Director. In the past 29 years, Melinda has worked closely with individual clients, small businesses and Fortune 500 compa-nies and, most recently, acted as the Executive Director of KINfolk, a non-profit organization providing computers to hospitalized and homebound children.
Januar y /Februar y 2013 | DELAWARE BUSINESS 68
JANUARY 14, 2013DSCC Annual Dinner4:45 p.m. – 8:30 p.m..
Location: Chase Center on the
Riverfront
Keynote Speaker Marvin N. “Skip”
Schoenhals, Chairman, WSFS
Financial Corporation and WSFS Bank
For more information, contact Cheryl
Corn at (302) 576-6572 or ccorn@
dscc.com.
FEBRUARY 5, 2013Networking Breakfast at Jewish Family Services7:30 a.m. – 9:00 p.m.
Location: Jewish Family Services
For more information, contact
Kelly Wetzel at (302) 576-6586 or
FEBRUARY 20, 2013Chamber Leadership with Dave Atadan7:30 a.m. – 9:15 p.m.
Location: University & Whist
For more information, contact
Kelly Wetzel at (302) 576-6586 or
Calendar of Events
Jennifer Fredriksen
Laura Williams
Melinda McGuigan
DSCC_JanFeb13.indd 68 1/14/13 11:09 AM
DELAWARE BUSINESS | Januar y /Februar y 2013 69
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Januar y /Februar y 2013 | DELAWARE BUSINESS 70
Ambassador Committee: The Ambassador Committee is a specially chosen group of volunteers that assists in increasing membership and retention, and acts as a liaison between the State Chamber staff and the membership at large. Contact: Chuck James at (302) 576-6562 or [email protected].
Benefits & Services Committee: This committee identifies group-oriented benefits, such as health care coverage, den-tal and vision care, discounted office supplies, phone service, direct mail, radio advertising and much more to help Chamber members be healthy and competitive. Contact: Denee Crumrine at (302) 576-6564 or [email protected].
Education & Development Committee: This committee pro-vides practical, valuable and affordable education and develop-ment programs to help existing members and potential mem-bers be more successful. Contact: Denee Crumrine at (302) 576-6564 or [email protected].
The Employee Relations Committee: This committee meets each month and brings in knowledgeable experts to discuss ever-changing labor and employment laws and regulations that impact all Delaware businesses. The interaction between speak-ers and committee members provides a cost-effective and effi-cient way to obtain up-to-date information that helps employ-ers create or modify personnel policies and procedures before legal problems arise. Contact: Greg Gross at (302) 576-6568 or [email protected].
Environmental Committee: Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Contact: Greg Gross at (302) 576-6568 or [email protected].
Health Care Committee: Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative team to assist in formulating policy. Contact: Matt Amis at (302) 576-6566 or [email protected].
Holding Company Committee: Provides a forum to discuss issues affecting Delaware holding companies on the state and national levels. Contact: Matt Amis at (302) 576-6566 or [email protected].
Legislative Forum: Members, lobbyists and legislative repre-sentatives work together to address legislative issues of inter-est to Chamber members. Monthly lunchtime meetings feature guest speakers who cover current topics of interest to the business community. Contact: Greg Gross at (302) 576-6568 or [email protected].
Tax Committee: This committee reviews tax legislation and lobbies for the reduction of personal and business taxes in Delaware. Contact: Greg Gross at (302) 576-6568 or [email protected].
Transportation Committee: The transportation committee creates a unified voice when making recommendations to the Delaware Department of Transportation. Contact: Greg Gross at (302) 576-6568 or [email protected].
Women in Business Forum: The Women in Business Forum was formed to forge relationships, break boundaries and build a better business environment for women in our community. Former guest speakers include First Lady Carla Markell, Gov. Ruth Ann Minner, Family Court Chief Judge Chandlee Kuhn, State Reps. and Sens., and business leaders. Contact: Katie Dunn at (302) 576-6578 or [email protected].
Young Executives Committee: The Delaware State Chamber of Commerce’s newest committee was formed to encourage young executives in Delaware to be involved in the Chamber, network with other young professionals and further their busi-ness growth. The Young Executives Committee, for profession-als between the ages of 21 and 40, aims to develop Delaware’s young workforce through professional business networking and personal growth. Contact: Denee Crumrine at (302) 576-6564 or [email protected].
State Chamber members play a visible, active role in the business community by serving on committees. If you would like to
get involved, contact the committee’s Chamber representative or register online at www.dscc.com.
Committees & ForumsCHAMBER
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DELAWARE BUSINESS | Januar y /Februar y 2013 71
Delaware State Chamber of Commerce
The State Chamber Health PlanThe cost of employee health care is a top concern among Delaware business owners. DSCC has devised an affordable, quality health care plan for its members. Blue Cross Blue Shield of Delaware announced new reduced rates and added an addi-tional lower-cost plan choice. Visit www.dscc.com/healthplan.htm today or call (302) 576-6580 for more details.
Prescription Drug Discount CardThe Delaware Drug Card will provide savings of up to 75-per-cent on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all resi-dents of Delaware afford their prescription medications. For more information, go to www.dscc.com/rxdiscount.htm.
Discounted Cell Phone products and ServiceState Chamber members can get a 10-percent discount from T-Mobile on qualifying monthly recurring charges and other special offers. Email Melissa Williams at [email protected] to learn more about this benefit.
Notary ServiceDid you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents.
W.B. Mason Office SuppliesW.B. Mason offers Chamber members exclusive deep discounts off their most commonly used items. Discounts are up to 90 percent. Contact Doreen Miller for more information at [email protected] or (888) 926-2766, ext. 8358.
Blood Bank MembershipMember companies with five employees or less are offered unlimited group cover-age in the Blood Bank of Delmarva. Call (302) 655-7221 for more information.
Certificate of Origin DocumentsCertificate of Origin documents are $20 for Chamber members ($100 for non-mem-
bers). Call (302) 655-7221 for more information.
Delmarva Broadcasting CompanyFifteen-percent in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station. Contact Mike Reath at [email protected] or call (302) 478-2700 for more information.
DSCC Affinity Credit Card with WorldPoints RewardsThe DSCC affinity card by Bank of America is a business credit card offered exclusively to State Chamber members that also offers a rewards program for discounted airline tickets, free hotel nights and car rentals and more. The Chamber affinity card with WorldPoints® lets members combine points from personal and business cards to get rewards even faster. Call (800) 598-8791 to apply, mention priority code FABLHRAQ.
Dental and Vision PlanDominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, member-exclusive rates. Dental care coverage for most diagnostic and preven-tive services is 100 percent with up to 80 percent coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to www.dscc.com/chamber/dental_plan.aspx or call (888) 518-5338 for more information. No application fee for DSCC members.
Constant Contact Email Marketing ServiceState Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20-percent if they prepay for 6 months and 25-percent if they prepay for 12 months. That is a 10-percent deeper dis-
count than what is available to other customers. To sign up, visit the Constant Contact link on the State Chamber’s members-only page or call (866) 876-8464 to activate your member discount.
Access full details on these benefits of membership in the members-only section of the DSCC website. For more informa-tion about obtaining your company’s members-only login credentials, please email [email protected].
Member-to-Member Discount DirectoryState Chamber members offer substantial savings on products and services to fellow members. To see the full list of discounts online, visit www.dscc.com and click on Member2Member Discounts.
SMALL STATE. BIG BENEFITS.
DSCC_JanFeb13.indd 71 1/14/13 11:10 AM
May/June 2012 | DELAWARE BUSINESS 72
A. Richard Heffron 576-6563
Sr. Vice President Government Affairs/ [email protected]
Interim President
Marianne K. Antonini 576-6567
Sr. Vice President Finance & CFO [email protected]
Janine G. Sorbello 576-6575
Sr. Vice President Education & [email protected]
Exec. Director, The Partnership
Business Mentoring Alliance
Principal for a Day
Superstars in Education
John H. Taylor, Jr. 576-6590
Sr. Vice President & [email protected]
Exec. Director, Delaware Public Policy Institute
Matt Amis 576-6566
Communications Manager [email protected]
Delaware Business Production
Website
Health Care Committee
Holding Company Committee
Katie Dunn 576-6578
Communications Specialist [email protected]
Women in Business
Young Executives Committee
Benefits & Services Committee
Education & Development Committee
Cheryl Corn 576-6572
Sr. Vice President Communications
Executive Assistant to the President [email protected]
Linda D. Eriksen 576-6569
Accounting Associate [email protected]
Gregory L. Gross 576-6568
Director of Government Affairs [email protected]
Employee Relations Committee
Environmental Committee
Legislative Forum
Tax Committee
Transportation Committee
Chuck James 576-6562
Account Executive [email protected]
Ambassador Committee
Arlene M. Simon 576-6576
Account Executive [email protected]
Bill Stephano 576-6574
Director of Membership [email protected]
Patrina Wallace 655-7221
Information Secretary [email protected]
Kelly Wetzel 576-6586
Events Manager [email protected]
Miller Publishing, Inc.
Fred Miller 576-6579
President, Miller Publishing, Inc. [email protected]
Advertising Sales
For Assistance,
The State Chamber of Commerce staff works for you, serving nearly 2,800 member companies and organizations statewide.
This State Chamber staff directory lists phone numbers and Email addresses, as well as individual areas of responsibility.
If you need business assistance or information, please don’t hesitate to call.
DELAWARE STATE CHAMBER OF COMMERCE
1201 N. Orange Street, P.O. Box 671Wilmington, DE 19899-0671(302) 655-7221 / Fax (302) 654-0691(800) 292-9507 Kent & Sussex countieswww.dscc.comBlog: dscc.wordpress.comfacebook.com/delawarestatechamberflickr: flickr.com/dscctwitter: @Destatechamber
CALL THE CHAMBER
DSCC_JanFeb13.indd 72 1/14/13 11:10 AM
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