Personnel Management Personnel Management ConceptConcept

Manpower Planning

Role Function

H.R.

Structure

Compensation Package

Training

Appraisal

O.D.

Personal Records

Management

I.R./E.R. Administration

Transport

Establishment

Housing Colony/School

Security

Miscellaneous

Welfare

Canteen

Hospital/First Aid

Transport

Scheme

Schools etc.

Functions in Organisation

Statutory Compliance

Relationship with Union/Employees/ Govt./Local Bodies

Negotiation

Labour Law Implementation

Court Proceeds

Discipline

Time Officer Worker Anything HR Solutions

Definitions of Personnel Definitions of Personnel ManagementManagement

Edwin FlippoEdwin Flippo::Concerned with procurement, development, Concerned with procurement, development,

compensation, integration and maintenance of personnel of compensation, integration and maintenance of personnel of organization for the purpose of contributing towards the organization for the purpose of contributing towards the accomplishments of the organizational objectivesaccomplishments of the organizational objectives

Paul Pigore & Charles MyresPaul Pigore & Charles Myres: : Is the line responsibility & staff functions, Is the line responsibility & staff functions,

assisting managers in providing advise, counsel, service and assisting managers in providing advise, counsel, service and various types of controls to secure uniform administrations various types of controls to secure uniform administrations of personnel policies designed to achieve organization’s of personnel policies designed to achieve organization’s objective.objective.

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Prof. Michael JueinsProf. Michael Jueins: : Is that field of management which has to Is that field of management which has to

do with planning, organizing and controlling various do with planning, organizing and controlling various operative functions of procuring, developing, operative functions of procuring, developing, maintaining and utilizing a labor force in such a way maintaining and utilizing a labor force in such a way thatthat Objectives of company are attained economically Objectives of company are attained economically

and effectively.and effectively. Objectives of all levels of personnel are served to Objectives of all levels of personnel are served to

the highest possible degree.the highest possible degree. Objectives of the community are duly considered Objectives of the community are duly considered

and servedand served

Definitions of Personnel Definitions of Personnel ManagementManagement

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Build – up Culture, Philosophy & Leadership Build – up Culture, Philosophy & Leadership Style. Approach, Openness & Participation.Style. Approach, Openness & Participation.

Deal with human relations at work.Deal with human relations at work. Understand and resolve Inter-Personal problems.Understand and resolve Inter-Personal problems. Identify job hazards and evolve conducive Identify job hazards and evolve conducive

working conditions.working conditions. Design organization structure and personnel Design organization structure and personnel

policies.policies. Evolve compensation package.Evolve compensation package. Plan Recruit, Retain, Separation of employee.Plan Recruit, Retain, Separation of employee. Maintain co-ordial & productive industrial Maintain co-ordial & productive industrial

relations vis-à-vis public relations.relations vis-à-vis public relations.

Role and Objectives of Role and Objectives of Personnel ManagementPersonnel Management

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Appraisal, Needs Analysis – Training & Counseling.Appraisal, Needs Analysis – Training & Counseling. Develop & respect human being at work (process Develop & respect human being at work (process

of HRD).of HRD). Develop system of evaluation – reward – Develop system of evaluation – reward –

suggestion to improve production – productivity suggestion to improve production – productivity and gain employee commitment.and gain employee commitment.

Discipline, Welfare and Administration.Discipline, Welfare and Administration. Career and growth planning of employee.Career and growth planning of employee. Ensure service to community, shareholders, Ensure service to community, shareholders,

customers, public and creditors creating best customers, public and creditors creating best image to organizations.image to organizations.

Handling of 3P’s (People, Productivity & Handling of 3P’s (People, Productivity & Profitability) is an art which decides survival and Profitability) is an art which decides survival and growth of company in competitive world.growth of company in competitive world.

Role and Objectives of Role and Objectives of Personnel ManagementPersonnel Management

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Depends on:Depends on:

Culture of OrganizationCulture of Organization Size of Organization ~ Units, Branches, Size of Organization ~ Units, Branches,

Overall Strength of Workforce.Overall Strength of Workforce. ActivitiesActivities Responsibility ~ Job Analysis of Positions.Responsibility ~ Job Analysis of Positions. Minimize the size ~ Enrich the Job & Minimize the size ~ Enrich the Job &

SatisfactionSatisfaction

Structure of OrganizationStructure of Organization

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Influencing Factors On The Influencing Factors On The RoleRole

EnvironmentEnvironment

CultureCulture

SizeSize

Nature of BusinessNature of Business

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H.R. Manager H.R. Manager [HRD][HRD]

Fire Fighter [IR]Fire Fighter [IR]

Care Taker Care Taker [Welfare][Welfare]

Administrator Administrator [Admin.][Admin.]

His FacesHis Faces((no gender bias pleaseno gender bias please !!))

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Changing Role of Changing Role of Personnel ManagerPersonnel Manager

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Understand historical background, the Concept Understand historical background, the Concept and the Role of the Personnel Manager.and the Role of the Personnel Manager.

Appreciate the influence of socio – political Appreciate the influence of socio – political developments on the role and growth of developments on the role and growth of Personnel Management.Personnel Management.

Understand the impact of the Western and Understand the impact of the Western and Eastern management philosophies and theories Eastern management philosophies and theories on Personnel Management.on Personnel Management.

Understand the complexities of the role in the Understand the complexities of the role in the light of IR-HRD interface.light of IR-HRD interface.

Identify challenges of 21Identify challenges of 21stst century as a ‘Change century as a ‘Change Agent’.Agent’.

After This Presentation You After This Presentation You Will Be Able To:-Will Be Able To:-

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A Leaf In HistoryA Leaf In History

Turbulent PeriodTurbulent Period

East Meets WestEast Meets West

The TransitionThe Transition

The Next MilleniumThe Next Millenium

Upto 1920Upto 1920

1920 – 19601920 – 1960

1960 – 19801960 – 1980

1980 – 19981980 – 1998

2000AD…..2000AD…..

The VoyageThe Voyage

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Industrialization And Profit MotiveIndustrialization And Profit Motive ExploitationExploitation Social Vs Political RevolutionSocial Vs Political Revolution Birth Of Trade UnionsBirth Of Trade Unions Gandhiji Steps InGandhiji Steps In Impact Of Russian RevolutionImpact Of Russian Revolution The MediatorThe Mediator

A Leaf In History A Leaf In History Upto 1920Upto 1920

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Multiplicity Of Trade UnionsMultiplicity Of Trade Unions

Awareness Of RightsAwareness Of Rights

Evolution Of Labour LegislationsEvolution Of Labour Legislations

Enlarged Role To Implement The LegislationsEnlarged Role To Implement The Legislations

Turbulent Period Turbulent Period 11920 - 1960920 - 1960

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Advent Of Professional Management ThoughtsAdvent Of Professional Management Thoughts

Intra And Inter Union RivalryIntra And Inter Union Rivalry

M.A.D. (Mutually Assured Destruction)M.A.D. (Mutually Assured Destruction)

Transition Towards A Proactive And Pivotal RoleTransition Towards A Proactive And Pivotal Role

East Meets West East Meets West 1960 - 19801960 - 1980

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Crucial Period In The History Of Personnel ManagementCrucial Period In The History Of Personnel Management

Impact Of Textile StrikeImpact Of Textile Strike Bleeding Trading UnionsBleeding Trading Unions Change In Management’s OutlookChange In Management’s Outlook

Paradigm Shift Due To HRD MovementParadigm Shift Due To HRD Movement

Pathbreaking Step OF GlobalizationPathbreaking Step OF Globalization Volatile EnvironmentVolatile Environment Quality Consciousness & CompetitionQuality Consciousness & Competition Customer DelightCustomer Delight Technology DynamicsTechnology Dynamics Employee As Chief Differentiating FactorEmployee As Chief Differentiating Factor

Enriched Role Of Personnel ManagerEnriched Role Of Personnel Manager TrainerTrainer DeveloperDeveloper MotivatorMotivator Business LeaderBusiness Leader CatalystCatalyst

The Transition The Transition 1980 - 19981980 - 1998

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Challenges of New Global OrderChallenges of New Global Order Technological…… [Automation, Internertworking, Technological…… [Automation, Internertworking,

AI]AI] Intellectual……[Knowledge Worker]Intellectual……[Knowledge Worker] Cultural IntegrationCultural Integration Self DevelopmentSelf Development Socio-EconomicSocio-Economic

Importance Of The Human Touch – Soft Corner Importance Of The Human Touch – Soft Corner In An OrganizationIn An Organization

The Next Millenium The Next Millenium 2000 AD….2000 AD….

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Enterprise ManagementEnterprise Management

Resource Conversion

CustomerCapital

CommunityLabour

Supplier

Resources : Inputs

Needs : Satisfaction OutputAnything HR Solutions