INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY

DESINGED BY,MR. SUNIL KUMAR,

LECTURER

OBJECTIVES:• Understand the hospitality

and catering industry• Understand the national and

international employment opportunities available in the hospitality industry

INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY

• In the UK alone there are 182,343 hospitality and leisure establishments

• The industry employs 2 million people• The restaurant industry is the largest in

terms of jobs, employing half a million people

• The industry employs a young workforce – just over a third of the staff are under 25

INVESTIGATE THE CATERING AND HOSPITALITY INDSUTRY

• NATIONAL – you know what you will be getting. All the outlets look the same, with the same style of furnishing, menus and pricing.

• LOCAL – you find a wide variety of specialised and interesting menus, accommodation and prices.

INVESTIGATE THE CATERING AND HOSPITLALITY INDUSTRY

• Hotels• Restaurants• Pubs• Nightclubs• Contract food service

provision• Membership clubs• Travel services

INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY

• Events• Tourist information

services• Gambling• Visitor attractions• Hostels• Holiday centres• Self-catering

accommodation

TYPES OF SETTINGS

• COMMERCIAL SECTOR – includes any businesses where the sale of food and drink or accommodation is the main source of income.

• CATERING SERVICES SECTOR – provides food and drink services within other organisations whose main focus is not hospitality.

INVESTIGATE THE CATERING AND HOSPITALITY INDUSTRY

In summary….• The hospitality industry can be split into two

groups: the commercial sector and the catering sector.

• The commercial sector includes hotels, restaurants, pubs and clubs.

• Some companies such as Pizza Hut and McDonald’s operate at national level.

• Contract catering companies are found in schools, colleges, hospitals, prisons, and many other types of businesses.

DEFINITION OF HOSPITALITY• Hospitality is the relationship between guest

and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travellers and tourists. (Wikipedia, 2010)

• "Hospitality" can also mean generously providing care and kindness to whoever is in need.

DEFINITION OF HOSPITALITY

• The hospitality industry consists of broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.), management, marketing, and human resources. (Wikipedia, 2010)

DEFINITION OF CATERING• Catering is the business of providing

foodservice at a remote site or a site like a hotel, public house (pub) and other various locations.

• A mobile caterer serves food directly from a vehicle or cart that is designed for the purpose. Mobile catering is common at outdoor events (such as concerts), workplaces, and downtown business districts. (Wikipedia, 2010)

DEFINITION OF CATERINGEvent Catering

Event ranges from box-lunch drop-off to full-service catering. Caterers and their staff are part of the foodservice industry.When most people refer to a "caterer", they are referring to an event caterer who serves food with waiting staff at dining tables or sets up a self-serve buffet. The food may be prepared on site, i.e., made completely at the event, or the caterer may choose to bring prepared food and put the finishing touches on once it arrives.The event caterer staff are not responsible for preparing the food but often help set up the dining area. This service is typically provided at banquets, conventions, and weddings. Any event where all who attend are provided with food and drinks or sometimes only hors d'oeuvres is often called a catered event. (Wikipedia, 2010)

Airline Catering and Catering Officers on ships