define your enterprise mobility roadmap and...

© 2012 WIPRO LTD | WWW.WIPRO.COM 1

Define Your Enterprise Mobility Roadmap and Strategy

• Session ID 8946– 20 Min - Wed.,02:30 p.m. - 02:50 p.m.

Nixon Xavier, Consulting Director, Enterprise Mobility


Agenda

Overview

Assessment methodology

The approach

Mobile enterprise adoption framework

Strategy roadmap/ Delivery roadmap

Wipro Credentials


The trend

Overview

The enablers

Enterprise Mobile Applications

(EMAs) are transforming the way

we work and run our businesses

Mobile enterprise initiatives are

evolving

Early EMA adopters are already

seeing business benefits

Rich consumer experience

New technologies

The challenges

Employee flexibility through

anytime, anywhere access to

enterprise data and applications

Increased efficiency and

productivity by providing access to

the right data

Access to the enterprise

application with better user

experience and increased

employee satisfaction

Reaching the right people at the right time on the right device for the right decisions at the right place


Transformational

Field workforce automation

Dynamic field pricing

Integrated business process automation (for instance, medical record access and billing systems

integration at hospital bedside)

Path of EMA Adoption

Informational

Mobile email

IT/Finance dashboards

Remote ERP,CRM, Human Resources Information Systems, & Supply Chain Management access

Collaborative

Document editing and sharing

Document workflow automation

Video conferencing

Interactive sales presentations


Define Analyse Strategize

Assess Current State

• Appreciation of Vision,

Mission & Goals

• Business processes

• Field Mobility

• IT systems

• Organization & People

Gap Assessment & Action

Plans

• Best Practices

• Maturity Assessment

• Field Mobility Solutions

• Business Process

• IT systems enablers

• Organization & People

• Establish desired future state

• integrated Field Mobility

Strategy

• Key initiatives and high level

business case for these

• Underlying Business

requirements and

suggestions on current

FRM’s fitment to these

Approach


Mobile Enterprise Adoption Framework

Business Value

Critical Adoption Factors

Business Benefits

Transformational Impact

Define

Gap Analysis

Analyse

Business Maturity

Technology

Knowledge

Process

Leadership

Resources

Values & Goals

End User

Analyse Strategize




Business Value

The innovativeness

of the individual

Degree of skills

Perceived value

Top management

support, Technology and

infrastructure readiness,

organizational culture,

risk orientation

Innovativeness of the

organization, financial

resources, size of the

firm, and availability of

support staff

Technology

maturity, ease of

use, and cost.

Market conditions,

regulatory influence,

customer and supplier

pressure, and vendor

influence


Individual

Factors

Organizational

Factors

Technological

Factors

Environmental

Factors

KEY FACTORS


Revenue

Performance

Operational

Performance

Employee

Productivity

Business Benefits

Business benefits

Business Value


Business benefits

• Improved deal

close rate

• Increased deal

size

• Reduced sales cycle

• Heightened

customer intimacy

• Supply chain

efficiencies

• Field force

productivity

• Improved quality of field

service

and customer satisfaction

• Improved

collaboration

• Improved business

intelligence


New Core Competency

Competitive Advantage

Efficiency

Transformational impact

Transformational impact

Business Value


Existing Data & Processes

New Data & Processes

Strategy & Business Models

Industries & Markets

Convenience

Mobilization Enhancement Reshapement Redefinition

Enhancement

Reshapement

Redefinition

Mobilization



Business Value


Business Benefits


Define

Gap Analysis

Analyse

Business Maturity

Technology

Knowledge

Process

Leadership

Resources

Values & Goals

End User

Analyse Strategize


Business Maturity

Mobility Maturity Level

Business Maturity


Business & IT Objectives

Current and Future Business

Process

Business Impact Scoring

Cost

Rugged Feature Assessment

Mobile Connectivity and Security

Backend Infrastructure

Segmentation – User Profile

Device /Network

Evaluation

MDM/MEAP Evaluation

Payback period Analysis

Mobile

Consulting

Framework

Unaware

Tactical

Focused

Strategic

Pervasive

Mobility

Maturity Level


Gap Analysis

• Once the business area is identified and maturity analysis done, we can identify the changes

required to bridge the gap between the present & future state.

• Identify and list the initiatives that will ne necessary to be implemented




Business Value


Business Benefits


Define

Gap Analysis

Analyse

Business Maturity

Technology

Knowledge

Process

Leadership

Resources

Values & Goals

End User

Analyse Strategize


Prioritize Initiatives

• Initiatives identified to be clubbed into work packages and then into project so that they can be prioritized.

• This will be the input to the Roadmap for enterprise mobility.




Business Value


Business Benefits


Define

Gap Analysis

Analyse

Business Maturity

Technology

Knowledge

Process

Leadership

Resources

Values & Goals

End User

Analyse Strategize


Action Plan Define Analyse Strategize

A strategy roadmap is a high level plan to achieve the target state. It will

consist of projects that need to be delivered as per the strategy, also the

milestones have to be defined to track the progress.

Strategy Roadmap

Delivery roadmap will be a low level plan to achieve the milestones

defined.

Delivery Roadmap


Assessment Methodology

• Conduct brief kick-off meeting

and review of existing

Mobility Solutions

• Verify success criteria

• Validate interview guides

Initiation Interactive

Assessment

Reports and

Roadmap

Activities

• Conduct interviews and

workshops with stakeholders

• Document and summarize

key interview findings

2-3 days 2 days 3 days

Analysis

• Incorporate interview

findings into

customization of

artifacts, matrix

documents, score

cards, and templates

5-7 days

• Create presentations and

overview decks on

recommendations

• Conduct stakeholder

workshops to socialize new

processes and content

Outputs

• Documentation and artifact

inventory

• Success criteria

• Interview guides

• Wipro best practices

frameworks and inputs

• Summary notes of interviews

• Updated process flows and

diagrams

• Updated gap analysis / delta

• User-ready document

templates, score cards,

process guides, etc.

• Stakeholder briefing and

buy off

• Analysis and

detailed report

• Final artifacts and process

maps


Why Wipro Credentials & Case Studies


Wipro Mobility Practice Overview

Industry Solutions

30+

Customers

100+

Mobility Blueprint for specific Industries – ROI

Ready Horizontal Solutions like Travel & Expense, Field Force Automation

Ready Vertical Solutions like Smart Mobile Banking, Insurance Claims Mgt, Mobile Learning Mgt

Global Presence 54+ Countries, 24*7 Support, 40+ Multilingual support

Smartphones/Tablets

launched – OEM/ LSI

20+ 1500 + Mobility Experts

15+ Partnership ecosystem


• Golden Bridge Awards – Mobile Trust Framework

• Silver EDGE’ award - ‘Bring Your Own Device’ initiative.

• SAP Ace Award 2011

Wipro is a preferred partner in our enterprise mobility solutions program. I am delighted by the service delivered by Wipro and their commitment

towards the relationship. "EJ" Eung-Jun Lee

Senior Director Samsung Electronics Co. Ltd

Innovation, Fills Market Void

Celent has not seen (m)any small business mobile banking platforms. While Wipro may be a bit ahead of the curve, they deserve accolades for creating this.

Commendations

Customer Testimonial

Recent Awards

Analyst Comments


Wipro SAP mobility journey

1999-2005 2006-2011 2012-2014

• Service Partner in India, US, and UK

• Value add re-seller for small and mid-size business in India 1999-2005

• Global Services partner • Service Partner in Japan • SPARCS Lab Started • Won 6 Pinnacle awards:

IT Outsourcing partner (2010)

SME Channel Partner(2008)

APAC Channel Partner (2007 & 2008)

ESOA thought leadership(2007)

VISION One of Top 4 Global SI

Partner for SAP

SAP Customer Wipro Information Platform developed on SAP

SAP Partner 10 + Years of strong SAP Partnership


Nixon Xavier

Session ID 8946

Director, Wipro Technologies

define your enterprise mobility roadmap and...

Documents