define management chap-02
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IN THE NAME OF ALLAHIN THE NAME OF ALLAH
THE MOST MERCIFULTHE MOST MERCIFUL
THE MOSTTHE MOST
GRACIOUSGRACIOUS
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PresentationPresentation
Definition of ManagementDefinition of Management
PRESTONPRESTONUNIVERSITYUNIVERSITY
ENGINEERING MANAGEMENT
CHAPTER NO.2
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What is ManagementWhat is Management
There are several answers to this questionThere are several answers to this question Is management an art or scienceIs management an art or science Neither are bothNeither are both Management is the use of techniquesManagement is the use of techniques Some do thingsSome do things Others get it doneOthers get it done Yet others coordinate themYet others coordinate them And some one leads themAnd some one leads them Coordinating work activitiesCoordinating work activities
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ManagerManager
Person who tells that what to do andPerson who tells that what to do and
how to dohow to do
Some one who works with andSome one who works with andthrough other peoplethrough other people
Accomplish organizational goalsAccomplish organizational goals
Who get things doneWho get things done
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The history of managementThe history of management Engineering and management grew hand inEngineering and management grew hand in
handhand
Pyramids in Egypt are good examples ofPyramids in Egypt are good examples of
engineering, supervision was good exampleengineering, supervision was good exampleof managementof management
Management as profession is relatively newManagement as profession is relatively new
U.k. established professional group ofU.k. established professional group of
engineering management in 1970engineering management in 1970
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Types of ManagerTypes of Manager
Management levelsManagement levels
Interaction between the various levels of management with in anInteraction between the various levels of management with in anorganizationorganization
Communication can occur to any number of levelsCommunication can occur to any number of levels
Managers mangersManagers mangers Other mangersOther mangers PeersPeers Other subordinatesOther subordinates Subordinates SubordinatesSubordinates Subordinates
Own subordinatesOwn subordinates
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Managements stylesManagements styles
AdministratorsAdministrators
Time serversTime servers
ClimbersClimbers
GeneralsGenerals
SupportersSupporters
Nice guysNice guys
BossesBosses
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AdministratorsAdministrators
apply company rules and regulations forapply company rules and regulations forsolving problemssolving problems
they live by the bookthey live by the book the show total loyalty to thethe show total loyalty to the
organizationorganization They are very formal in their approachThey are very formal in their approach They aspect to be in black & whiteThey aspect to be in black & white They are very logical & practicalThey are very logical & practical
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Time serversTime servers
o Generally older mangers who haveGenerally older mangers who have
lost interest in their jobs.lost interest in their jobs.
o Marking time until retirementMarking time until retiremento They are called time serversThey are called time servers
o If motivated can become valuableIf motivated can become valuable
assetasset
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climbersclimbers
They are driven by extreme personal ambitionThey are driven by extreme personal ambitionto get to topto get to top
They want to achieve and to be seem toThey want to achieve and to be seem to
achieveachieve
Peruse personal growth through fare means orPeruse personal growth through fare means orfowlfowl
Become de motivated if they failBecome de motivated if they fail
Personal knowledge is very important for themPersonal knowledge is very important for them
They look after those reporting to themThey look after those reporting to them
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SupportersSupporters Maintain balanced view about world n the restMaintain balanced view about world n the rest
Usually experienced managersUsually experienced managers
Apply their experienceApply their experience
Work with other people to achieve targetsWork with other people to achieve targets
Their personal technical knowledge is limitedTheir personal technical knowledge is limited
They are good facilitatorsThey are good facilitators
They recognize achievement n rewardThey recognize achievement n reward
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Nice guysNice guys
Usually weak-willedUsually weak-willed
More interested in being likedMore interested in being liked
Do not criticize their subordinatesDo not criticize their subordinates Productivity under nice guys is lowProductivity under nice guys is low
Often face conflictsOften face conflicts
Do not make many decisionsDo not make many decisionsYield to pressure very easilyYield to pressure very easily
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BossesBosses
These managers are bulliesThese managers are bullies They like to have their own way n bully staffThey like to have their own way n bully staff To enhance their own sense of powerTo enhance their own sense of power
Bosses are at all levels but normally at low levelBosses are at all levels but normally at low level Play by the book where it suits themPlay by the book where it suits them They expect recognition but do get itThey expect recognition but do get it Extremely inflexible , mistaken as strong mindedExtremely inflexible , mistaken as strong minded
In short term they show results but in the longIn short term they show results but in the longterm produce destructionterm produce destruction
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ManagementManagement
ResponsibilitiesResponsibilitiesThey deal with people, whose behavior isThey deal with people, whose behavior isdifficult to predictdifficult to predict
Managers have responsibility to the shareManagers have responsibility to the shareholdersholders
Employees of the company are also theEmployees of the company are also theresponsibility of managersresponsibility of managers
Managers have to manage customers internalManagers have to manage customers internaln externaln external
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ContinuedContinued
Managers have responsibility to communityManagers have responsibility to community They have to manage their competitorsThey have to manage their competitors They have to follow govt. rulesThey have to follow govt. rules They have to face natural environments nThey have to face natural environments n
hazardshazards Managers have to manage the labor marketManagers have to manage the labor market
problemsproblems They have to manage pressure groupsThey have to manage pressure groups Manager have to manage co financesManager have to manage co finances
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Management TasksManagement Tasks
PlanningPlanning
Corporate goalsCorporate goals
Performance standardsPerformance standards
Strategic planStrategic plan
Plan of actionPlan of action
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OrganizingOrganizing Splitting of the work into manageable tasksSplitting of the work into manageable tasks
Allocation of tasks to groups n individualsAllocation of tasks to groups n individuals
Tasks co-ordination n avoiding of duplicationsTasks co-ordination n avoiding of duplications
Responsibilities to be clearly definedResponsibilities to be clearly defined Alignment of peopleAlignment of people
Ensure staff focuses on common goalsEnsure staff focuses on common goals
Delegation of responsibilitiesDelegation of responsibilities
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IntegratingIntegrating Implementation of plan to achieve goalsImplementation of plan to achieve goals See the whole pictureSee the whole picture
Problems solving, coming out of implementationProblems solving, coming out of implementation
Leading the groupsLeading the groups
Creating interpersonal communicationCreating interpersonal communication Dispute solvingDispute solving
Maintaining the focus of the teams on goalsMaintaining the focus of the teams on goals
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MeasuringMeasuring
Measure must be taken continually throughoutMeasure must be taken continually throughoutthe implementation phasethe implementation phase
The costsThe costs
The use of skillsThe use of skills Progress on projectProgress on project The qualityThe quality The methods of measuringThe methods of measuring Addressing causes for delaysAddressing causes for delays RecognitionsRecognitions Enabling roleEnabling role
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The Engineering ManagersThe Engineering Managers
Technical considerationsTechnical considerations
Time factorTime factor
People factorPeople factor
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The Engineering ManagersThe Engineering Managers
Management is management, be it engineering dept. orManagement is management, be it engineering dept. or
grocery shopgrocery shop
Managing a technologically oriented co is requiresManaging a technologically oriented co is requires
technical skillstechnical skills Engineers now sit on boards of co,s instead ofEngineers now sit on boards of co,s instead of
accountants n marketersaccountants n marketers
Mainly engineers drift into managements after justMainly engineers drift into managements after just
attending a business courseattending a business course
They think management needs just the common senseThey think management needs just the common sense
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ContinuedContinued Or they get into management as senior managersOr they get into management as senior managers
Good engineer may not make a good managerGood engineer may not make a good manager
Some time engineers join management position when they are atSome time engineers join management position when they are atpeek of engineeringpeek of engineering
This of course a mistakeThis of course a mistake
Engineer managers still consider themselves engineers n startEngineer managers still consider themselves engineers n startworking on the benchworking on the bench
They must learn to get job done through othersThey must learn to get job done through others
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The time factorThe time factor
Time managementTime management
Stress managementStress management
Spend time on new designsSpend time on new designs
They must learn to shift from oneThey must learn to shift from one
task to other quicklytask to other quickly
They must learn managementThey must learn management
techniquestechniques
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The people factorThe people factor
Engineers find people problem the most difficult toEngineers find people problem the most difficult to
tackletackle
They must learn to command n leadThey must learn to command n lead
They must be good negotiatorsThey must be good negotiators
Must learn to delegate authority n responsibilityMust learn to delegate authority n responsibility
Must be able to review progress in review meetingsMust be able to review progress in review meetings
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ThanksThanks