DEEPANSHU SHARMACisco Certified Network Associate

deepanshusharma276@gmail.com +91- 8882241840, +91- 8882201802

SUMMARYA network associate graduate from the University of Rajasthan and working with Wipro Infotech since 2.6 years. Key areas of responsibilities are managing Network Infrastructure, IT operations & Service Delivery. Seeking for more challenging assignment to apply my technical experience with an opportunity for growth and career advancement.

AREAS OF EXPERTISEOperating Systems: GAiA, RedHat Linux 5.0, Ubuntu, Windows 2008, Windows XP/ 7/ DOSProtocols: TCP, UDP, ICMP, RIP, OSPF, EIGRP, DHCPSwitching Technologies: VLAN, VTP, DTP, STP, Ether channel, BPDU, Portfast, UDLDNetwork Technologies: CDP, PPP, ACL, NAT, PATFHRP: HSRP, VRRP, GLBPHardware: Cisco 1841, 2911, 2950, 2960, 3560, 4507

Intermediate in CISCO and Windows networking infrastructures. Well understanding of Networking Models (OSI and TCP/IP), Subnetting, Network Convergence, Control plane and

Data plane traffic, Collision and Broadcast Domains, Packet Forwarding, Port Security Violation. Knowledge of Static, Dynamic and Default Routes, Classful and classless routing behaviors, Unicast Reverse Path

Forwarding (uRPF), Recursive Lookup, Layer 2 and 3 Loops, Asymmetric Routing, Virtual Interfaces, Summarization.

Elementary knowledge of ASA, TACACS+, RADIUS, Terminal Server, SSL Encryption, VMware Virtualization, Common network attacks i.e. PoD, Address Spoofing, and VLAN Hopping.

Install, configure and manage to Network Infrastructure such as ad-hoc network, Wireless routers, LAN/WAN equipment and services, Upgrade and Migrate to Windows OS, Manage User Profiles, File Systems, Group Policies and Services.

Manage Basic and Dynamic Disk, Quota, Defragmentation, Paging Files, VHD, Raid. Knowledge of ITIL Framework, ITSM Ticketing Tools, Active Directory, DNS, ARP, Proxy, IP Fragmentation, MSS,

Path MTU Discovery and Black hole.

Firewall: Checkpoint Install the Security Gateway in standalone and distributed environment, perform a backup and restore the current

Gateway installation. Verify SIC establishment between the Security Management Server and the Gateway using Smart Dashboard. Configure NAT rules on Web and Gateway servers, Create a basic Rule Base in SmartDashboard that includes

permissions for administrative users, external services and LAN outbound use. Evaluate existing policies and optimize the rules based on current corporate requirements, maintain the Security

Management Server with scheduled backups and to ensure seamless upgrades and minimal downtime. Implement Identity Awareness in the Firewall Rule Base, and provide granular level access to network resources. Use Queries in SmartView Tracker to monitor IPS and common network traffic and troubleshoot events using

packet data on a given corporate network, generate reports, troubleshoot system and security issues and ensure network functionality.

Using Smart View Monitor, configure alerts and traffic counters, view a Gateway’s status, monitor suspicious activity rules, analyze tunnel activity and monitor remote user access.

Monitor remote Gateways using Smart Update, upgrade packages to single or multiple VPN-1 Gateways, and attach product licenses.

Centrally manage users to ensure only authenticated users securely access the corporate network either locally or remotely, Configure a pre-shared secret site-to-site VPN with partner sites, Configure permanent tunnels for remote access to corporate resources.

ORGANIZATIONAL EXPERIENCEProject Name - Phoenix Payroll - Acute Informatics Pvt Ltd (Partner - Wipro Infotech) | Jan 2014 to Oct 2015

Wipro Infotech | Oct 2015 to Current Client - GENPACTRole - Administrator- Networking InfrastructureResponsibilities -

Primary responsibilities are managing day-to-day operations, POC for all the critical alerts within the process. Coordination with vendors, service providers and support track, and further coordinate on technical grounds. Proficiently handle HPSM Tool, Ensure complete documentation of all activities undertaken with respect to the

ticket in the case log of the service/Incident, Prepare SOPs and monthly dashboard. Join Incident management calls, Perform escalation and notification to keep management and other business units

informed during outage, ensure the minimum downtime as per agreed SLA. Handle and escalate highly impacting operational issues to upper management and 3rd party vendors. Raise workflow and Secure necessary approvals from business stakeholders for any down time, shutdown and

hardware migration, backup and health checks of network devices and Co-ordinate with onshore teams. Configure switches, routers and firewall with InfoSec complaint standard script, schedule backup and restore the

device configuration, upgrade and degrade IOS versions, Password recovery. Troubleshoot network issues and utilize available tools such as PING, ARP, Route, Traceroute, and Telnet. Manage AD Users and Computers, Security Groups, VLANs, Port Security, DHCP Pool and MAC Bindings.

ACHIEVEMENTS Attended a workshop on Ethical Hacking and Cyber Crime by Lucideus Tech Pvt Ltd. Attended 3 days of training program on “CCNA v2.0”, conducted by Wipro Talent Team. Received appreciations from Customer, Head Operations & Delivery - Infrastructure and Program Director for

Quick Client Support and Good Problem Solving Skills.

TRAINING AND CERTIFICATIONS Attended Microsoft Certified Professional Training in ITLC Creation, Jaipur. Had Training Certification in Red Hat Enterprise Linux from HCL Infosystem. CCNA Certified: Cisco ID - CSCO12964625 Pursuing lab certified training on Check Point (CCSA) R77.30

EDUCATION HSC (Non-Medical) from Board of Secondary Education Rajasthan in 2008 with 66.3%. Bachelor of Computer Application from Maharishi Arvind Institute of Science and Management affiliated to

Rajasthan University in 2011 with 59.6%. Master of Computer Application from Sikkim Manipal University (SMU-DE) in 2013 with 59.8%.

ACADEMIC PROJECTProject Name: Routing and Switching Management System of BPOPlatform: GNS3 and Cisco packet tracer Description: The project is on network architecture of BPO. Configured Server-Based AAA Authentication Using RADIUS, Setup primary and backup WAN links, Redundancy between multiple gateways using HSRP, Assign IP addresses to local and remote hosts via DHCP and get routed over internet using NAT/PAT solution, Implemented Inter-VLAN routings, SSH, ACL, GRE Tunnel and various routing protocols.

PERSONAL DOSSIERPresent Address - 1341/1, Dayanand Colony, New Railway Road, Gurgaon (Hry.) Pin: 122001Permanent Address - Sheetala Mohalla, Ward No. - 5, Bagar, Distt. - Jhunjhunu (Raj.) Pin: 333023Date of Birth - 25-Dec-1991Linguistic Ability - English, HindiPassport - YesDeclaration: I hereby declare that the information given above is true to the best of my knowledge and belief. I would keep up to your expectations and keen to work for the organization.Date: Thank YouPlace: Deepanshu Sharma