dedicate to our staff of hotel ,

8/14/2019 Dedicate to Our Staff of Hotel ,

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EDICATE TO OUR STAFF OF HOTOUROLLEGE STAFF AND MY FRIEND


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ajeshajeshkannanannanifad rahimifad rahimavi mandalavi mandalosephosephjeralderald

RAINING NEED ANALYSIS IN HOTEL.NDUSTRY -EAM 8-EAM 8

resented by


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(Training Analysis sometimes ca(Training Analysis sometimes ca( ))Training Needs Analysis TNA is( ))Training Needs Analysis TNA is

formal process of identifying formal process of identifying training gap and its reltraining gap and its rel.training need.training need

ining needs analysis


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TrainingTraining an be described as the acquisition ofan be described as the acquisition of,kills concepts or attitudes that result in improvkills concepts or attitudes that result in improv.erformance within the job environment Training.erformance within the job environment Trainingnalysis looks at each aspect of an operational domnalysis looks at each aspect of an operational dom,o that the initial skills concepts and attitudes,o that the initial skills concepts and attitudesuman elements of a system can be effectively identuman elements of a system can be effectively ident.nd appropriate training can be specified.nd appropriate training can be specified

:raining analysis as a process often covers:raining analysis as a process often covers eview of current trainingeview of current training ( )ask analysis of new or modified system( )ask analysis of new or modified system dentification of training gapdentification of training gap tatement of training requirementtatement of training requirement ssessment of training optionsssessment of training options ost benefit analysis of training optionsost benefit analysis of training optionsraining Analysis is most often used as part of theraining Analysis is most often used as part of the.ystem development process Due to the close tie be.ystem development process Due to the close tie be,he design of the system and the training required,he design of the system and the training requiredost cases it runs alongside the development to capost cases it runs alongside the development to cap.he training requirements.he training requirements
http://en.wikipedia.org/wiki/Traininghttp://en.wikipedia.org/wiki/Traininghttp://en.wikipedia.org/wiki/Traininghttp://en.wikipedia.org/wiki/Training


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- -n the job training takes place in a norm, ,orking situation using the actual tools,quipment documents or materials that trai. - -ill use when fully trained On the job traas a general reputation as most effective.ocational work - -ff the job training takes place away froormal work situations implying that thmployee does not count as a directlyroductive worker while such training take

. - -lace Off the job training has the advantahat it allows people to get away from woroncentrate more thoroughly on the trainin

raining


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otel VAIDURYA

wards ceremony ofwards ceremony of & -ATIONAL ECONOMIC GROWTH WORLD PEACE ALL& -ATIONAL ECONOMIC GROWTH WORLD PEACE ALLNDIA ACHIEVERS FOUNDATION at New Delhi onNDIA ACHIEVERS FOUNDATION at New Delhi on.8th Nov 2009.8th Nov 2009 .ward given by Dr Janice Darbari Honourary.ward given by Dr Janice Darbari Honouraryounsel General for the Republic ofounsel General for the Republic ofontenegro in Indiaontenegro in India

,otel Vaidurya has welcomed servedttended to guests following the quinte. -f Indian hospitality The completely a.eeling That is what staying at Hotel Va.s all about This is one of the reasons.akes people come back here every time Al.ime


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, ,3 Geetha Hall Road( )pp to Railway Station. . . -B No 4006 Coimbatore 641 018: + - -hone 91 422 4297777: -ell 0 98433 77000: + - -ax 91 422 4297788:mail .ervice@hotelvaidurya com.atnaalakshmi@vsnl net

:ebsite . .ww hotelvaidurya com

:Visited place :Visited place
mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.hotelvaidurya.com/http://www.hotelvaidurya.com/http://www.hotelvaidurya.com/mailto:[email protected]:[email protected]


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RAINING NEED ANALYSISRAINING NEED ANALYSIS .OTEL ORGANIZATION CHART.OTEL ORGANIZATION CHART


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ypes of Hotels


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~ndian Hotel Sector SWOT AnalysisWith the Indian hotel industry capturing the attention of the world, let us understan

strengths, weaknesses, opportunities and threats.strengths, weaknesses, opportunities and threats.

StrengthsIndia s rich culture heritageIndia s rich culture heritageDemand Supply gapDemand Supply gap

Government supportGovernment support

WeaknessesPoor support infrastructurePoor support infrastructure

OpportunitiesRising IncomeRising Income

Open Sky benefitsOpen Sky benefitsNew business opportunitiesNew business opportunities

ThreatsEvent riskEvent riskIncreasing competitionIncreasing competition

raining need ana
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ood Productionood Production

HotelotelManagementanagementood and Beverage Servicesood and Beverage Services Housekeepinousekeepin

ront Officeront Office

aining need with related a


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ront Office Managemeront Office Managemeront Office Managemeront Office Managemen

ront Office Executiv

hift Leader

Trainee

ssistant Front Office Ma

ront Office Manager

he hotel s front desk ishe hotel s front desk ishe control centre forhe control centre forhe property and workershe property and workerst the supervisory levelt the supervisory level-nd must consist of well-nd must consist of wellrained and motivatedrained and motivatedrofessionals in order torofessionals in order tochieve businesschieve business

,bjectives of high yield,bjectives of high yieldigh occupancy rates andigh occupancy rates and,bove all top quality,bove all top quality

RONT OFFICE MANAGEMENT


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kills forFront OfficeManagement

-Strong communication skills

-Good command over English, and otherpreferred languages

-Ability to be on your feet for long hours

-An energetic and cheerful personality


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OUSE KEEPING

ousekeepingousekeepingousekeepingousekeepingenior Room Boy

loor Supervisor

ssistant Executive Housekeeper

xecutive Housekeeper

o u s e k e e p i n g i n a h o to u s e k e e p i n g i n a h o t es a v e r y p h y s i c a ls a v e r y p h y s i c a l le m a n d i n g j o b t he m a n d i n g j o b t h an c l u d e s m a n y v a r in c l u d e s m a n y v a r i e.a s k s T h e a c t ua s k s T h e a c t u am o u n t o f w o r k d e p e nm o u n t o f w o r k d e p e n dn t h e s i z e o f t h e r on t h e s i z e o f t h e r o on d t h e n u m b e r o f b e dn d t h e n u m b e r o f b e d h o u s e k e e p e r n e eh o u s e k e e p e r n e e de t w e e n f i f t e e n ae t w e e n f i f t e e n a nh i r t y m i n u t e s t oh i r t y m i n u t e s t o d.n e r o o m .n e r o o m


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kills forHousekeeExcellent problem-solviExcellent problem-solvi

skillsskills

Strong ability to grow aStrong ability to grow a

learnlearn

Ability to multi-taskAbility to multi-task

Good know-how of variGood know-how of vario

equipmentsequipments

Alert BehaviourAlert Behaviour


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OOD PRODUCTIONood Productionood Productionood Productionood Production

-ssociate Chef I-ssociate Chef II

Chefous Chefead Chef

ssistant Executive Chefxecutive Chef

ood Productioood Productionvolves administratihe procedures useduantity foroduction managemencluding quali, ontrol food costin

,ork methods me,lanning foroduction systems a


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kills forFood ProductionGood knowledge of food and

constant update of trends in nationaland international cuisines

Interest in cooking, as the workhours are long

Ability to have a good focus onquality, production, sanitation andfood cost controls


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:nclusionccording to the survey of hoccording to the survey of hondustry with the topic relatedndustry with the topic related.raining need analysis.raining need analysisirst customer satisfactionirst customer satisfactionery important and it shouldery important and it should.atisfied .atisfiedn every department to given every department to giveetter service in day by day oretter service in day by day or.uture Service.uture Service


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dedicate to our staff of hotel ,

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