dear spinnaker owner, · thank you for becoming a spinnaker resorts owner and joining our over...

18
1 spinnakerresorts.com Hilton Head Island, SC | Ormond Beach, FL | Branson, MO Dear Spinnaker Owner, Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation experiences are the best they can possibly be. Whether you have purchased vacation time at a Spinnaker Resort in Hilton Head, S.C., Ormond Beach, FL., or Branson, MO., we are confident that you will be enjoying a lifetime of smooth sailing vacations. In addition to the information you received when you purchased your Spinnaker vacation, we wanted to remind you of the resources available to you - our new Owner. Spinnaker Owners’ Website You will be able to access the Owners’ site once your Owner Contract has been processed. You’ll find the most current Owner information on the secure Owners’ website, including vacation planning information and Spinnaker Rewards information. Vacation planning can be as easy as 1-2-3. If you have a loan, you can access Equiant Financial Online to view your account and make payments. Making Float Reservations As a new Owner, Spinnaker wants to ensure that your most important question is answered, “When and how can I book my float use reservation?” o Hilton Head, SC and Branson, MO, and Royal Floridian South, FL Owners: You can book your float resort reservation 360 days before your desired check in day. o Royal Floridian, FL Owners: You can book your float resort reservation 365 days before your desired check in day. Email your reservation requests to: [email protected] Exchange Memberships Spinnaker will pay for and enroll you into your purchased resorts respective Exchange Affiliation Membership so that you can enjoy the many benefits of our Exchange affiliates’ programs including exchange, extra vacations, car rental, vacation concierge and other programs. You will receive your Exchange Membership number from them within 60 and 90 business days. Help Us Go Green – Sign Up for “Paperless” Communications If you have an email address, we encourage you to forward it to [email protected] so that you may receive your updates and communications via email. Join in our efforts to preserve our resources. Again, thank you and congratulations. We look forward to providing you with many memorable and fun filled vacations with us! Regards, Owner Services Spinnaker Resorts (877) 842-3201

Upload: others

Post on 14-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

1 spinnakerresorts.com Hilton Head Island, SC | Ormond Beach, FL | Branson, MO

Dear Spinnaker Owner,

Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation experiences are the best they can possibly be. Whether you have purchased vacation time at a Spinnaker Resort in Hilton Head, S.C., Ormond Beach, FL., or Branson, MO., we are confident that you will be enjoying a lifetime of smooth sailing vacations. In addition to the information you received when you purchased your Spinnaker vacation, we wanted to remind you of the resources available to you - our new Owner. Spinnaker Owners’ Website You will be able to access the Owners’ site once your Owner Contract has been processed. You’ll find the most current Owner information on the secure Owners’ website, including vacation planning information and Spinnaker Rewards information. Vacation planning can be as easy as 1-2-3. If you have a loan, you can access Equiant Financial Online to view your account and make payments. Making Float Reservations As a new Owner, Spinnaker wants to ensure that your most important question is answered, “When and how can I book my float use reservation?”

o Hilton Head, SC and Branson, MO, and Royal Floridian South, FL Owners: You can book your float resort reservation 360 days before your desired check in day.

o Royal Floridian, FL Owners: You can book your float resort reservation 365 days before your desired check in day. Email your reservation requests to: [email protected]

Exchange Memberships Spinnaker will pay for and enroll you into your purchased resorts respective Exchange Affiliation Membership so that you can enjoy the many benefits of our Exchange affiliates’ programs including exchange, extra vacations, car rental, vacation concierge and other programs. You will receive your Exchange Membership number from them within 60 and 90 business days. Help Us Go Green – Sign Up for “Paperless” Communications If you have an email address, we encourage you to forward it to [email protected] so that you may receive your updates and communications via email. Join in our efforts to preserve our resources.

Again, thank you and congratulations. We look forward to providing you with many memorable and fun filled vacations with us! Regards, Owner Services Spinnaker Resorts (877) 842-3201

Page 2: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

SPINNAKER

RESORTS

OWNER

PROGRAMS

SPINNAKER REWARDS

Earn additional vacations or offset

your vacation expenses

Participate in this loyalty / referral program

and earn Spinnaker Rewards Credits (SRCs)

that you can allocate however you desire.

EARN REWARDS: Submit referrals, add-on to

your vacation, rent a Spinnaker condominium /

stay at S.R Hotel.

ENJOY REWARDS: Save money by allocating

SRCs toward Association Fees, take additional

vacation – at a Spinnaker Resort, through

Exchange affiliates, or at S.R Hotel. Refer

to your Spinnaker Rewards Guide or email

[email protected] for details.

Owner Programs are subject to change. Visit spinnakerresorts.com for current programs.

Page 3: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

OWNER BONUS TIME

Treat yourself to additional

vacations with Owner’s only pricing

Plan incremental vacations at a different

Spinnaker location or add-on to your

designated ownership time and save

twenty – fifty percent (20 – 50%) off

regular pricing for reservation requests

made thirty (30) days prior to check-in

date. Reservations may be made even

farther in advance from November 1st

through February 28th for Bluewater and

Palace View Heights (excluding event

dates) based on availability.

Bluewater, Royal Floridian South and

Palace View Heights Owner Bonus Time is

available to Spinnaker Premier Members

only. Refer to your Owner’s website

(under Owner Bonus Time) or email

[email protected] for pricing

and conditions.

EXCHANGE BENEFITS

Spinnaker’s top resort exchange

ratings provide greater exchange

opportunities

At Spinnaker we strive to maintain the

highest quality standards at our resorts for

your vacation enjoyment and satisfaction.

As a Spinnaker Owner, you automatically

have priority reservation privileges (over

non-Spinnaker exchange guests) at your

home resort and all Spinnaker properties.

Because Spinnaker Resorts have the

highest resort ratings / designations,

you can exchange to other top-rated

resorts worldwide.

Page 4: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

1 spinnakerresorts.com Hilton Head Island, SC | Ormond Beach, FL | Branson, MO

OFFSET ASSOCIATION FEES

EARN EXTRA VACATIONS

Dear Spinnaker Vacation Owner,

As a Spinnaker Owner, you are entitled to the many benefits of Spinnaker Rewards.

Through Spinnaker Rewards, you can earn Spinnaker Rewards Credits (SRCs), which can save you money (offset

/cover your Association Fees), or be allocated toward additional vacations (short or long getaways at any Spinnaker

Resort or through II or RCI). Have a look through the Rewards Guide to understand all the ways you can earn and

redeem Rewards.

The easiest way to earn SRCs is through Referral submissions.

By introducing friends, family, and colleagues to the Spinnaker way of vacationing, you would be helping them improve

their lifestyle.

Refer those who share the same vacation goals as you - those who’d like to who’d like to:

Enjoy an economical way of vacationing

Ensure they vacation regularly (to promote and maintain good health)

Establish a tradition (to reconnect with significant other and/or family)

To submit Referrals, you can find Referral Forms on the Spinnaker website. Also, for your reference and use, all

Rewards information and forms reside on your Owners’ website under REWARDS.

You will have access the Owners’ site once your Owner Contract has been processed.

To access:

1. Go to spinnakerresorts.com , Click on OWNER LOGIN (top right corner)

2. Your login details will be:

I. Username: Owner ID/Email address

II. Password*: Zip Code/Postal Code

*For optimum security, we recommend changing your Password after your initial login.

Please contact us with any questions you have regarding your Spinnaker Rewards loyalty program, we’ll be pleased to

answer any questions you may have.

Sincerely,

Spinnaker Rewards

Phone: (888) 809-4054

[email protected]

Page 5: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

CONTRACT #

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

WORK PHONE ( )

EMAIL ADDRESS

VACATION CONSULTANT

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

RESORT SALES BY SPINNAKER

Referrals

PLEASE MAIL, FAX, OR EMAIL US YOUR REFERRALS

Spinnaker Rewards, Spinnaker ResortsP.O. Box 6899, HHI SC 29938Phone: 888.809.4054 • Fax: [email protected]

Refer friends, family, colleagues –

anyone who values vacationing and

would value the �exibility of

vacationing with Spinnaker Resorts.

PLEASE CHECK LOCATION OFYOUR VACATION OWNERSHIP

Hilton Head, South Carolina

Ormond Beach, Florida

Branson, Missouri

Referring Party

* Referring party must know referrals submitted

-

CONTRACT #

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

WORK PHONE ( )

EMAIL ADDRESS

SALES REPRESENTATIVE

LEAD GENERATOR LEAD #

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

RESORT SALES BY SPINNAKER

Referrals

PLEASE MAIL, FAX, OR EMAIL US YOUR REFERRALS

Spinnaker Rewards, Spinnaker ResortsP.O. Box 6899, HHI SC 29938Phone: 888.809.4054 • Fax: [email protected]

Refer friends, family, colleagues –

anyone who values vacationing and

would value the �exibility of

vacationing with Spinnaker Resorts.

PLEASE CHECK LOCATION OFYOUR VACATION OWNERSHIP

Hilton Head, South Carolina

Ormond Beach, Florida

Branson, Missouri

Referring Party

* Referring party must know referrals submitted

Page 6: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

NAME

ADDRESS

CITY STATE ZIP

HOME PHONE ( )

EMAIL ADDRESS

RELATIONSHIP TO OWNER

Page 7: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

ROYAL FLORIDIAN SOUTH

REFERENCE GUIDE

FLOATING TIME USAGE GUIDE (pgs 1-2)

PROCEDURES FOR RESERVING USAGE (pgs 3-5)

CONDOMINIUM RULES AND REGULATIONS (pgs 5-9)

BUDGET (pg 10)

PRIVACY ASSURANCE POLICY (pg 11)

ADDITIONAL INFORMATION IS AVAILABLE ON SPINNAKER’S WEBSITE

spinnakerresorts.com

VISIT THE OWNER WEBSITE

spinnakerresorts.com/main/owners

BOOK YOUR SPINNAKER VACATION TODAY!

[email protected]

November 2016

Page 8: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

Page 1

Royal Floridian South

FLEXIBLE/FLOATING TIME USAGE GUIDE

Reservation requests will be confirmed on a first come, first served, availability basis. In the event an owner fails

to obtain a confirmed reservation during a given use year, there will be no carryover of such owner’s reservation

rights to the succeeding use year. The earlier a reservation request is submitted, the better chance that a reservation

confirmation can be secured.

All Timeshare Intervals shall be subject to the use restriction of Floating Time, unless expressly provided as a

“Fixed” Unit Week in the deed to the purchaser of a Timeshare Interval, in which case usage shall be on a Fixed

Time basis, or unless expressly provided as an “Event Week” in the deed in which case the usage shall float but

shall occur on the scheduled date of the event as described in paragraph 2.27 of the Declaration. Event Week

Owners shall not be obligated to comply with the procedures for reserving usage. Nonevent week Owners shall not

be entitled to reserve a Unit for usage during an Event Week. Through acceptance of a conveyance of a Floating

Time Timeshare Interval, each Owner acknowledges and agrees that, notwithstanding the specific Timeshare

Interval owned, all Timeshare Intervals of the same designation in similar Units shall be available for use by all

Owners of such Timeshare Intervals on a first come, first served, reservation basis, in accordance with the

Procedures for Reserving Usage, a current copy of which is attached hereto as Exhibit A24. Notwithstanding the

actual time each Day or Unit Week may begin, the Managing Entity has the discretion to annually vary the

beginning and ending day in any given Unit in order to further the collective enjoyment of the use of the

Component Site Timeshare Plan by Owners as a whole. No Owner of a Floating Time Timeshare Interval shall

have the right to use or occupy a Unit without first receiving a confirmed reservation as provided in the Procedures

for Reserving Usage. Owners of Biennial Unit Weeks shall not be entitled to request and will not be granted a

confirmed reservation for use of a Unit in any year other than years of their Biennial Unit Weeks. Owners of

Triennial Units Weeks shall not be entitled to request and will not be granted a confirmed reservation for use of a

Unit in any year other than years of their Triennial Unit Weeks. The Managing Entity reserves the right, in its sole

discretion, to amend the Procedures for Reserving Usage as more specifically provided therein. To provide

maximum owner satisfaction and the opportunity for Spinnakers Owners to occupy the resorts during peak times

an Owner Only Use Period has been established (Week including Memorial Day through Week Including Labor

Day). The Owner Only Use Period is defined as the seven (7) day period commencing the Friday/Saturday/Sunday

before Memorial Day and ending the Friday/Saturday/Sunday after Labor Day. During the Owner Only Use Period

rental and/or banking activity is restricted. Additionally, during this period, Owners are restricted from making a

float reservation that “repeats” in consecutive years. Repeat float reservations are defined as any seven (7) day

period or period that includes four (4) or more of the identical calendar days of their stay in the prior year.

Notwithstanding the foregoing, however, the Managing Entity shall make no amendment to the Procedures for

Reserving Usage which would result in Owners competing for reservations on more than a one-to-one purchaser to

accommodation ratio, as defined in §721.05(23), Florida Statutes.

Page 9: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

Royal Floridian South

FLEXIBLE/FLOATING TIME USAGE GUIDE

As more specifically set forth in the Procedures for Reserving Usage, each Use Year, an Owner may reserve one Use Period of seven (7) consecutive days for each Unit Week owned, or for a Weekday Occupancy Period and Weekend Occupancy Period. Reservation requests will be accepted up to three hundred sixty- five (365) days prior to the requested check-in date (three hundred ninety-five days (395) for multiple Unit Week Owners reserving concurrent or consecutive Use Periods and no more than ninety (90) days or less than seven (7) days for a Partial Weekday or Weekend Occupancy Period), and will be confirmed on a first come, first served, availability basis. Any Use Period not reserved by an Owner sixty (60) days prior to the first day of such Use Period may be reserved by the Developer for its own use and benefit. Use Periods may not be available for reservation or use by Owners, if the Developer exercises this right, or if an owner fails to make a reservation request; is unwilling to accept any available Use Periods; or if the Owner's re- quest cannot otherwise be confirmed. Subject to restrictions contained in the Procedures for Reserving Usage, the Managing Entity shall have the right, but not the obligation, to allow the reservation of Use Periods of less than three consecutive days, as well as to implement a “banking” and/or “borrowing” program and to establish wait and holiday request lists.

An Owner may cancel a confirmed reservation sixty (60) or more days before check-in without penalty, although there is no guarantee that another Use Period will be available for reservation by the Owner during that Use Year. An Owner who cancels a confirmed reservation less than (60) days before check-in will not be permitted to reserve another Use Period in that Use Year. Pursuant to the Procedures for Reserving Us- age, the Managing Entity may assess an Owner an administrative fee for each reservation re-booked after a cancelled reservation. Reservation requests will be confirmed on a first come, first served, availability ba- sis. In the event an Owner fails to obtain a confirmed reservation during a given Use Year, there will be no carryover of such Owner's reservation rights to the succeeding Use Year. The earlier a reservation request is submitted, the better the chance that a reservation confirmation can be secured.

Spinnaker PREMIER Internal Owner Ex change - Exclusive offer to Blu ewater, Royal Floridian South an d Palace View Heights

The Spinnaker PREMIER Internal Owner Exchange program provides usage privileges at Bluewater, Hilton Head Island, South Carolina; Royal Floridian South, Ormond Beach, Florida and Palace View Heights, Branson, Missouri. This program has been designed to ensure that your home Royal Floridian South reservation has exclusive reservation advantage from 360 days to 181 days over requests by non home resort owners (BW, PVH) however offers owners the ad- vantage of vacationing at Spinnaker’s three Premier resorts. All Spinnaker Premier Internal Owner Exchange member(s) reservation requests can be made 180 days and not less than 30 days prior to the first day of the usage week based upon availability at any Premier resort. Royal Floridian South ownership unit size and sleeping capacity is an exchange criterion. A 2 bedroom owner may reserve a 2 or 1 bedroom unit and a 1 bedroom owner may reserve a 1 bedroom unit at the Spinnaker Premier Internal Owner Exchange resort locations, based upon availability.

Page 2

Page 10: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

ROYAL FLORIDIAN SOUTH CONDOMINIUM

PROCEDURES FOR RESERVING USAGE

1.1 RESERVATION AND CONFIRMATION OF FLOATING TIME USE PERIODS. For

each Unit Week with Floating Time Rights, the Owner thereof must reserve and have confirmed a

Unit and a check-in/check-out day according to the following rules:

a Owners with Floating Time Rights must make their reservation request in writing. An online

reservation request form is available for completion and submission at spinnakerresorts.com, or

email your reservation request to [email protected], alternatively you can fax your reser-

vation request to (843) 341-6504. All reservation requests will be processed on a first come first

served basis.

b. A purchaser of a Unit Week with Floating Time Rights becomes eligible to make a reservation

request thirty (30) days after the purchase agreement has closed by the Developer for the Unit Week

purchased.

c. Owners will have the ability to request a reservation for an accommodation on a first come, first

served basis, with other owners, beginning 365 days in advance of the requested check-in day.

However, reservations for an accommodation for a Partial Weekday or Weekend Occupancy Period

may be made no more than ninety (90) days and not less than seven (7) days in advance. Multiple

Unit Week Owners can reserve consecutive Use Periods 395 days in advance of the first requested

check-in day for the first Use Period reserved, however, no more than fifty percent (50%) of the

available inventory can be reserved in this manner. Any cancellation for a Use Period reserved in

this manner must include all consecutive Use Periods following the Use Period canceled.

d. Except as indicated in Section 1.5 and except to the extent that the Managing Entity institutes a

program of “banking” as prescribed in Section 1.7 below, owners with Floating Time Rights are

entitled to request three (3), four (4) or seven (7) nights of occupancy during each Use Year in

which they have the right to reserve and use a Unit for each Use Period owned. All nights must be

used in the same Use Year. Unused or unreserved nights may not be carried over into subsequent

Use Years, unless the program of banking is established.

e. An Owner may cancel a reservation without penalty by giving notice at least sixty (60) days be-

fore the check-in date, but is not guaranteed another reservation for such Use Year. An Owner who

cancels his or her reservation less than sixty (60) days before the check-in date may not be allowed

another reservation for such Use Year. The Managing Entity will assess a reasonable administrative

fee as may be promulgated from time to time for each canceled reservation.

f. Owners desiring to exchange their right to use a Unit through an exchange company must first

obtain a confirmed reservation pursuant to these Rules prior to seeking to trade within any exchange

system. If designation of a specific Unit is required to effectuate an exchange, the Managing Entity,

upon notification of this fact by the Owner, will provide the Owner with an designated unit and

week to effectuate an exchange.

Page 3

Page 11: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

1.2 USE OF UNRESERVED USE PERIODS. The Developer has the right to reserve and use

any unreserved Use Periods beginning 60 days prior to the first day of the Use Period. If the

Developer makes use of the such Use Period, that Use Period may not be available for reserva-

tion or use by Owners. If the Developer exercises this right, or if an Owner fails to make a res-

ervation request; is unwilling to accept any available Use Periods; or if the Owner's request can-

not otherwise be confirmed, an Owner could lose the opportunity to use a Use Period in a given

Use Year.

1.3 UNIT ASSIGNMENTS. Unit assignments shall be made by the Managing Entity prior to

or upon arrival.

1.4 GENERAL RULES FOR RESERVATION AND USE.

a. Reservation requests will not be accepted from Owners who have outstanding charges and

Owners or others claiming a right to use through them will not be assigned or allowed to use a

Unit until all outstanding charges, annual assessments, special assessments, to include interest

and late charges, if any, have been paid in full.

b. Failure to request a reservation for a Use Period in a Use Year, or to receive a particular de-

sired reservation, does not relieve the Owner from the obligation to pay all charges attributable

to each Unit Week owned.

c. Members of exchange programs who desire to exchange their Use Period through the ex-

change company should consult their exchange company directory, membership material or visit

the II website at www.intervalinternational.com for trading rules which govern reservation ex-

change requests.

d If an Owner purchased a Biennial Unit Week or Triennial Unit Week, all of these rules pro-

vided herein shall apply for each Use Year in which that Owner is entitled to exercise reserva-

tion and occupancy rights.

1.5 For purposes of this Section, “Weekend Occupancy Period” shall mean a period of three

(3) consecutive nights commencing on a Friday (or another starting day designated by the Man-

aging Entity at 4:00 p.m. and ending on the next following Monday at 10:00 a.m. “Weekday

Occupancy Period” shall mean a period of four (4) consecutive nights commencing on Monday

(or another starting day designated by the Managing Entity) at 4:00 p.m. and ending on the fol-

lowing Friday at 10:00 a.m.

Only the occupancy of the period which will be used first (either a Weekend Occupancy Period

or a Weekday Occupancy Period) will be confirmed. Owners can request a reservation of the

remaining portion of the split week no more than ninety (90) days and not less than seven (7)

days in advance of the first requested check-in day for the remaining occupancy period. Howev-

er, confirmation of the reservation of the remaining portion of the split week will depend on the

number and timing of other similar split week requests, and will be subject to the Managing

Entity's ability to match up complementary requests. In the event an Owner's request cannot be

matched up with a complementary request, the Owner's request will be denied and the Owner

may lose the use of the remaining Weekend Occupancy Period or Weekday Occupancy Period.

Page 4

Page 12: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

The Managing Entity shall establish, from time to time, the additional charges for housekeeping that

will be imposed on Owners who utilize any Weekend Occupancy Period and/or any Weekday Occu-

pancy Period. This charge is to pay for such additional costs as may be incurred by the Association

and/or Managing Entity as a result of the Weekend Occupancy Period and/or Weekday Occupancy

Period.

1.6 DAILY USAGE. The Managing Entity shall have the right, but not the obligation, to amend

these rules in its sole discretion to allow Owners to reserve daily occupancy.

1.7 BANKING AND BORROWING. The Managing Entity reserves the right in its sole discre-

tion, but shall not be obligated to institute a program of “Banking” and “Borrowing” to introduce

more flexibility for the Owners. As used in these rules, “Banking” shall mean and refer to the act of

an Owner to defer the right to reserve and utilize a Use Period in a given Use Year to the next suc-

ceeding Use Year. “Borrowing” shall mean and refer to the act of an Owner to use the right to re-

serve and utilize a Use Period which would have been available in an immediately succeeding Use

Year in a current Use Year. In case of “Borrowing,” Owner will be required to pay annual assess-

ment that will be credited to that Owner’s Association account pending a determination of the actual

annual assessment for the Borrower’s use period.

1.8 EVENT WEEKS. Owners of Event Weeks shall be entitled to the use and occupancy of a unit,

in accordance with the use period established in Section 2.27 of the Declaration of Condominium.

The weeks will float with the scheduled date of the event, however Owners of Event Weeks shall

not be required to reserve or confirm a Unit or a check-in/check-out day.

1.9 EVENT WEEKS. Non-Event Week owners shall not be entitled to reserve use periods which

fall within an Event Week during any calendar year.

CONDOMINIUM RULES AND REGULATIONS

VIOLATIONS: Violations should be reported in writing to the Management Company or an officer

of the Association. If no separate Management Company exists, then to the Board of Directors of

the Association.

Violations will immediately be called to the attention of the violating Owner by the Management

Company or President of the Association, Rules Violation Committee, and the appropriate commit-

tee of the Board of Directors, if applicable, or the members of the Board of Directors, if follow-up

action is necessary.

Violations needing follow-up action will be presented to and considered by the Board of Directors

for appropriate action at its next regularly scheduled meeting or at a special meeting called for this

purpose.

FACILITIES: The facilities, if any, which are part of the Common Elements of the Condominium

or Association Property are for the exclusive use of Association Owners, lessees, resident house

guests, guests accompanied by a owner and other authorized users, unless otherwise provided that

such use shall not be exclusive. Any damage to the buildings, recreational facilities or other com-

mon areas or equipment caused by any of the foregoing authorized users shall be repaired at the

expense of the Owner.

Page 5

Page 13: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

NOISE: Should noise transmission create a disturbance or a nuisance, the responsibility is with the Own-

er to abate the noise transmission and not the Developer or the Association. In order to insure the com-

fort of all Association Owners and authorized users, between the hours of 11:00 p.m. and 8:00 a.m. radio,

stereo and television sets, and all other such audio equipment should be turned down to a minimum vol-

ume so as not to disturb other persons. All other unnecessary noises between these hours should be

avoided.

NUISANCES: No nuisance shall be allowed upon the Condominium Property or within a Unit, nor any

use or practice that is the source of annoyance to Owners or which interferes with the peaceful possession

and proper use of the Condominium Property by the Owners. No Owner shall permit any use of a Unit or

make or permit any use of the Common Elements that will increase the cost of insurance upon the Con-

dominium Property.

LAWFUL USE: No improper, offensive or unlawful use shall be made of the Condominium Property or

a Unit, and all valid laws zoning ordinances and regulations of all governmental bodies having jurisdic-

tion shall be observed. The responsibility of meeting the requirements of governmental bodies for

maintenance, modification or repair of the Condominium Property or a Unit shall be the same as the re-

sponsibility for the maintenance and repair of the property concerned.

PETS: Except for dogs, certified as handicapped assistance animals, as may be required by an owner or

authorized user, no bird, reptile, animal or pet of any kind shall be kept or harbored in the Unit, Common

Elements, Limited Common Elements or on the Condominium or Association Property by a timeshare

interval owner.

OBSTRUCTIONS: Sidewalks, entrances, driveways, passages, patios, courts, vestibules, stairways,

corridors, halls and/or all other areas intended for common use must be kept open and shall not be ob-

structed in any manner. Rugs or mats, except those either permitted or placed by the Association or the

Management Company, must not be placed outside of doors in corridors. No sign, notice or advertise-

ment shall be inscribed or exposed on or at any window of a Unit or any part of the Condominium or

Association Property, except that the right is specifically reserved to the Developer to place and maintain

“For Sale” or “For Rent” signs on the Condominium Property for as long as it may have Units or Unit

Weeks to sell, and except as shall have been approved in writing by the Association; nor shall anything

be projected out of any window in the Condominium Property without similar approval. No radio or

television aerial or antenna shall be attached to or hung from the exterior of the Condominium Property

or the roof thereon without the express approval of the Association. All personal property of the Owners

shall be stored within the Unit.

CHILDREN: Children are to play only in areas either designated or clearly intended for play, and they

are not to play in public halls, on stairways, or other common areas which would cause an obstruction.

Reasonable supervision by parents or guardians must be exercised at all times when children are playing

on the Condominium or Association Property.

DESTRUCTION OF OR MISSING PROPERTY: Neither owners, their dependents nor guests shall

mark, damage, destroy, deface or engrave any part of the buildings or improvements. Owners shall be

responsible for any such damage. The authorized user(s) and/or the Owner of a Unit subject to interval

Ownership shall be responsible for theft or breakage of or damage to the personal property contained

within the Unit authorized for use and shall reimburse the Association for all costs and expenses to repair

and/or replace such personal property.

Page 6

Page 14: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

EXTERIOR APPERARNCE: The exterior of the Condominium Property and all other areas appurte-

nant to it shall not be painted, decorated or modified by an Owner (or their dependents and guests) in

any manner without prior written consent of the Association, which consent may be withheld on purely

aesthetic grounds within the sole discretion of the Association. No awnings, window guards, light re-

flective materials, hurricane or storm shutters, ventilator, fans or air conditioning devices shall be used

in or about the Condominium Property except as shall have been approved by the Association in writ-

ing, which approval may be withheld on purely aesthetic grounds within the sole discretion of the Asso-

ciation.

DECORATION OF UNITS: No Owner shall alter the furnishings, appliances, personal property or

decor of any Unit committed to the Timeshare Plan without the prior written consent of the Board of

Directors. The Association shall determine the interior color scheme, decor and furnishings of each

Unit committed to the Timeshare Plan as well as the proper time for redecorating and renovating such

Unit and its contents.

CLEANLINESS: All garbage and refuse from the Condominium or Association Property shall be de-

posited with care in garbage containers and trash chutes intended for such purposes only at such times

and in such manner as the Association will direct. All in-sink disposals shall be used in accordance with

instructions given to the Owner by the Association.

BALCONIES: Plants, pots, receptacles and other movable objects must not be kept, placed or main-

tained on ledges or balconies. No objects shall be hung up or shaken from balconies or window sills.

No cloth, clothing, rugs, beach blankets, beach towels or mops shall be hung up or shaken from win-

dows, doors or balconies. No cooking, including but not limited to, the use of any type of barbeque

grill, shall be permitted on any balcony of a Unit. Owners shall not allow anything to be thrown or to

fall from windows, doors, balconies or the interior of the building.

HALLWAYS: Bicycles, garbage cans, laundry, dry cleaning, supplies or other articles shall not be

placed in the halls or on staircase landings. No owner shall allow doors to the corridor to remain open

for any purpose other than for immediate ingress and egress.

ENTRY FOR EMERGENCIES: In case of emergency originating in or threatening any Unit, regardless

of whether or not the Owner is present at the time of such emergency, the Board of Directors of the

Association, the Management Company or any other person authorized by them, shall have the right to

enter such Unit for the purpose of remedying or abating the cause of such emergency, and such right of

entry shall be immediate, and to facilitate entry in the event of any such emergency.

PLUMBING: Plumbing shall not be used for any other purpose than those for which it was constructed,

and no sweepings, rubbish, rags or other foreign substances shall be deposited into plumbing,. The cost

of any damage resulting from misuse shall be borne by the owner.

ROOF: Owners are not permitted on the roof of any building within the Condominium or Association

Property for any purpose without the express approval of the Board of Directors or Management Com-

pany.

SOLICITATION: There shall be no solicitation by any person anywhere on the Condominium or Asso-

ciation Property for any cause, charity or purpose whatsoever, unless specifically authorized in writing

by the Board of Directors or the Management Company, except for solicitation by the Developer in

marketing the Condominium and other timeshare resorts developed or under development by the Devel-

oper. The foregoing shall not be deemed to restrict any owner's right arising under Chapter 718 to

peaceably assemble or right to invite public officials or candidates for public office to appear and speak

at or within the administration building in accordance with reasonable rules that either the Board of

Directors or the Management Company may from time to time adopt.

Page 7

Page 15: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

PARKING: No vehicle belonging to any Owner or to a member of the family of an Owner or guest, tenant or

employee of an Owner shall be parked in any unauthorized area or in such manner as to impede or prevent

access to another Owner's or authorized user's parking space or any fire lane (s). The Owners, their employees,

servants, agents, visitors, licensees and the Owner's family will obey all posted parking regulations. Vehicles

parked in any unauthorized areas or impeding another Owner's or authorized user's parking space or any fire

lane (s) are subject to being towed away at the Owner's or authorized user's sole expense. No repair of vehi-

cles shall be made within the Condominium or Association Property. No Owner shall store or leave boats,

trailers, mobile homes, recreational vehicles and the like on the Condominium Property. No trucks or buses

may be parked anywhere on Condominium or Association Property, except for those of the Developer and/or

the Management Company of the Condominium, if any. Parking spaces are not assigned as appurtenances to

particular Condominium Parcels. As such, each space may be used by any Owner, family member, lessee or

guest. Owners may not park vehicles in spaces designated for handicapped persons, unless they fall within

this category of individuals, and the Association or Management Company shall have the right to notify local

authorities of any such violations. Vehicles should be parked within the painted lines. Parking will be limited

as follows:

Each one (1) bedroom unit shall have access to one (1) parking space.

Each two (2) bedroom unit shall have access to two (2) parking space.

There shall be no reserved parking. Owners, members or guests violating the parking limitation shall be sub-

ject to having additional vehicles towed.

GUESTS: Owners shall notify the Management Company in advance by written notice of the arrival and

departure dates of guests who have permission to occupy the Unit in their absence. Owners should have such

guests check in at the front desk of the Association or Management Company upon arrival in order that ser-

vice can be extended to them. Owners will be responsible for compliance by guests with these Condominium

Rules and Regulations.

TRANSFER, LEASE OR EXCHANGES OF UNITS OR UNIT WEEKS: Upon any permitted transfer of any

interest in a whole Unit or Unit Week, an Owner shall give written notice to the Management Company within

15 days of the date of the transfer, by registered or certified mail. The foregoing written notice shall state the

name and address of the transferee and shall be accompanied by a non-refundable administrative fee of FIFTY

DOLLARS ($50.00) to cover administrative expenses. The notice should also be accompanied by a copy of

the recorded deed or other evidence of title being vested in the new Owner. The transfer of interests in the

Condominium is subject to those restrictions contained in the Declaration of Condominium, including but not

limited to, a right of first refusal in favor of the Developer.

On behalf of all of our owners; the association has the obligation to protect itself and its members from unpaid

assessment fees. Owners who choose to sell or transfer their timeshares to third parties (to persons or entities)

will be required to contact the management company prior to any transfer of ownership so that the proposed

transferee is verified to be a bona fide purchaser of the timeshare interest. Otherwise, the transfer can be

deemed as invalid and of no effect, and the present owner will remain liable for all future assessment fees for

the timeshare interval. Reservations will be denied for any unpaid assessment fees.

Inter-family transfers or owners wishing to transfer into their trust for estate planning purposes are exempt

from the Timeshare Transfer Policy. It is the Spinnaker family belief and that of your association that legacy

is an important part of our business and a tremendous asset for the future generation.

Any lease of a Unit or Unit Week shall contain a covenant stating that the lessee shall comply with all present

and future Rules and Regulations of the Association, and lessees shall not be permitted to bring a pet of any

kind onto the Condominium or Association Property or facilities leased by or licensed to the Association.

Persons entitled to use of a Unit pursuant to an approved exchange program or through some other means

must comply with these Rules and Regulations, as amended from time to time.

Page 8

Page 16: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

USE OF RECREATIONAL FACILITIES: Owners and authorized users of the recreational facilities

do so at their own risk. All users are required to obey the posted rules. Children under twelve (12)

years of age using any recreational facilities must be accompanied and supervised by a responsible

adult.

Owners and authorized users shall observe all posted Condominium Rules and Regulations governing

the use of all available recreational facilities.

STORAGE OF DANGEROUS ITEMS: No inflammable, combustible, or explosive fluid, chemical or

substance, shall be kept in any Unit or Limited Common Element except as are required for normal

household use.

OCCUPANCY: Unit occupancy shall be a maximum of four (4) occupants for a one (1) bedroom Unit

and a maximum of six (6) occupants for a two (2) bedroom Unit, at any one time, unless modified by

the prior written approval of the Association or Management Company.

WEAPONS: No explosives, firearms, knives and/or fireworks shall be kept in any Unit and/or brought

onto the Condominium Property at any time.

EMPLOYEES/AGENTS CONTROL AND ENTRY OF UNITS FOR MAINTENANCE: Employees

and/or agents of the Association or Management Company, and employees and/or agents of the Devel-

oper during construction of the Condominium and the Developer's on-going sales program, shall not

be sent off the Condominium premises by any Owner or authorized user of a Unit at any time for any

reason. No Owner or resident shall direct, supervise or in any manner attempt to assert any control

over the employees of the Management Company or the Association. Employees or agents of the

Management Company shall be permitted to enter Units for maintenance and repairs during reasonable

hours.

COMPLAINTS: Complaints regarding the services of the Condominium shall be made in writing to

the Management Company, as long as a Management Contract remains in effect, and thereafter, to the

Board of Directors.

PAYMENT OF MAINTENANCE FEES, SPECIAL CHARGES AND FINES: Payment of mainte-

nance fees, special charges, and fines shall be made at the office of the Management Company, as

designated in the Management Contract. Payments made in the form of checks shall be made to the

order of such party as the Management Company shall designate.

CHECK–IN/CHECK-OUT OF TIMESHARE UNITS: All Owners of Unit Weeks or their authorized

users shall vacate Units no later than 10:00 A.M. on the last day of their use period. In addition to all

other remedies provided in the Declaration of Condominium and Bylaws, failure to vacate by 10:00

A.M. will subject the Owner(s) and/or authorized user(s) to an administrative fee of $300.00 per day.

Possession of a Unit shall not begin before 4:00 P.M. on the day on which the use period commences,

unless permitted in writing by the Association or Management Company in its sole discretion. Each

Owner or their authorized users shall return all keys to the Unit possessed at the end of their use peri-

od. There will be a $5.00 charge for each unreturned key. Beach towels will be placed in each unit,

prior to check-in, in accordance with the occupancy limit detailed. A charge of $5.00 for each towel

will be charged to the owner if the same number of towels are not returned at the time of check-out.

Please feel free to swap out your towels for clean towels at any time during your stay.

AMENDMENTS TO RULES: The Board of Directors of the Association reserves the right to make

additional rules and regulations as may be required from time to time without consent of its owners.

These additional rules and regulations shall be binding as all other Condominium Rules and Regula-

tions previously adopted.

Page 9

Page 17: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

2017 Annual Budget

Royal Floridian South Condominium Association, Inc.

Annual Budget to Budget Comparison by Department

Year Ended December 31,

Budget Budget 1 Bedroom 2 Bedroom

2017 2016 $ % 1,664 Intervals 1,092 Intervals

REVENUES

Owner Assessments 1,034,794$ 781,638$ 253,156$ 32.4% 477.00$ 593.00$

Developer Contributions 390,119 597,654 (207,535) (34.7%) - -

Collection/Late Fee Income 4,644 5,679 (1,035) (18.2%) 1.41 2.10

Miscellaneous Income 14,188 15,724 (1,536) (9.8%) 4.32 6.42

TOTAL REVENUE 1,443,745 1,400,695 43,050 3.1% 482.73 601.52

OPERATING EXPENSES

GENERAL AND ADMINISTRATIVE

Resort Operations Payroll Expense 76,191 76,259 (68) (0.1%) 27.65 27.65

Shared Services Payroll Expense 50,036 55,688 (5,652) (10.1%) 18.16 18.16

Reservations Payroll Expense 19,311 18,762 549 2.9% 7.01 7.01

Credit Card Fees 20,000 13,920 6,080 43.7% 6.53 8.72

Professional Fees 11,000 11,000 - 0.0% 3.99 3.99

Overhead Expense 84,796 84,903 (107) (0.1%) 30.77 30.77

SUBTOTAL 261,334 260,532 802 0.3% 94.10 96.29

FRONT DESK

Payroll Expense 93,287 81,365 11,922 14.7% 33.85 33.85

Overhead Expense 9,529 10,009 (480) (4.8%) 3.46 3.46

SUBTOTAL 102,816 91,374 11,442 12.5% 37.31 37.31

HOUSEKEEPING

Payroll Expense 107,218 97,906 9,312 9.5% 35.03 46.75

Contract Labor Housekeeping 135,720 116,878 18,842 16.1% 44.34 59.17

Annual Cleaning Fees 9,598 5,449 4,149 76.1% 3.14 4.18

Guest Supplies & Condo Items 33,861 23,656 10,205 43.1% 11.06 14.76

Linens and Towels 16,000 10,004 5,996 59.9% 5.23 6.98

Cleaning Supplies and Other 25,218 21,496 3,722 17.3% 8.24 10.99

SUBTOTAL 327,615 275,389 52,226 19.0% 107.03 142.84

PROPERTY MANAGEMENT

Payroll Expense 100,882 109,794 (8,912) (8.1%) 32.96 43.98

Pest Control 4,560 4,440 120 2.7% 1.49 1.99

Pool Service/Supplies/Repairs 11,103 10,265 838 8.2% 3.63 4.84

Landscaping 4,870 3,300 1,570 47.6% 1.59 2.12

Supplies, Repairs and Other 57,306 78,098 (20,792) (26.6%) 18.72 24.98

SUBTOTAL 178,721 205,897 (27,176) (13.2%) 58.39 77.92

ACTIVITIES

Payroll Expense 33,938 33,516 422 1.3% 11.09 14.80

Supplies and Other 14,956 16,605 (1,649) (9.9%) 4.89 6.52

SUBTOTAL 48,894 50,121 (1,227) (2.4%) 15.97 21.32

UTILITIES

Cable TV and Internet 19,920 19,516 404 2.1% 6.51 8.68

Contract Services 3,699 3,516 183 5.2% 1.21 1.61

Electricity 59,696 60,427 (731) (1.2%) 19.50 26.03

Propane Gas 10,826 12,767 (1,941) (15.2%) 3.54 4.72

Trash Removal 6,827 6,629 198 3.0% 2.23 2.98

Water and Sewer 35,130 38,000 (2,870) (7.6%) 11.48 15.32

SUBTOTAL 136,098 140,855 (4,757) (3.4%) 44.46 59.34

FIXED EXPENSES

Bad Debt Expense 34,355 21,339 13,016 61.0% 11.22 14.98

Management Fees 79,773 79,117 656 0.8% 28.95 28.95

Property Insurance 84,139 106,071 (21,932) (20.7%) 27.49 36.68

SUBTOTAL 198,267 206,527 (8,260) (4.0%) 67.66 80.61

TOTAL OPERATING EXPENSES 1,253,745 1,230,695 23,050 1.9% 424.92 515.61

Reserves for Replacements 190,000 170,000 20,000 11.8% 57.81 85.91

TOTAL OPERATING EXPENSES AND RESERVES 1,443,745$ 1,400,695$ 43,050$ 3.1% 482.73$ 601.52$

Variance

Page 18: Dear Spinnaker Owner, · Thank you for becoming a Spinnaker Resorts Owner and joining our over 40,000 other vacation Owners. We are committed to ensuring that your ownership and vacation

Spinnaker Resorts

PRIVACY ASSURANCE POLICY

Spinnaker Resorts, and each of our affiliates, respects the confidential nature of both your per-

sonal and account information. To ensure your privacy, we have, and will continue to safeguard

the information with which we are entrusted. Below, we have outlined the type of information

that is typically collected from our owners and how this information is used. Please read this

policy carefully and be assured of our commitment to safeguard the privacy policy rights of our

owners.

I. Type of personal information collected

Information typically obtained for the purchase of property, from your purchase contract,

credit application and other paperwork includes: your name, address, telephone number,

social security number, employment, income, bank account information and monthly

payment liability.

Information obtained from third parties, as part of the purchase process, include credit re-

ports and bank account information necessary to maintain your account.

Information is also received from our regular transactions and experiences, which help us

maintain the accuracy of your account information.

II. Sharing your personal information

We DO NOT share personal information on present or former customers with any nonaffiliated

third parties, who are not directly involved in the process of handling or servicing your purchase.

We do share your information with our title company to secure your title policy; and with our

financial institution, as part of the mortgage servicing and collection process. We also use infor-

mation for our own (internal) marketing programs. We DO NOT SELL your name, address or

telephone number to any unaffiliated third parties. Here at Spinnaker Resorts, your personal in-

formation is private and is used to help us make your vacation ownership experience the best that

it can be.

III. Control of your personal information

Spinnaker Resorts, and its affiliated companies, safeguard your information, both physically and

electronically. Only parties with proper authority are permitted access to your personal infor-

mation. All employees and related parties are required to adhere to the company’s Privacy Assur-

ance Policy and violations would result in disciplinary action.

IV. Your right to "Opt Out"

While Spinnaker Resorts does not presently share personal information with non-affiliated third

parties, or have any plans to do so. you have the option to "opt out", please contact us at 866-455

-3577 to notify us of your choice. We will process your request within thirty (30) days and main-

tain this information on file until we receive further direction from you. While we may, as per-

mitted by federal law, continue to share information such as your account history and balance

with affiliates of the company, no information will be shared with nonaffiliated parties.

While our Privacy Assurance Policy is designed for the primary signatory on each account, we

honor the opt out request of all joint signatories, as well. ( If one signatory on an account "opts

out", the entire account will be coded accordingly. )

We thank you for choosing Spinnaker Resorts to provide you and your family with a lifetime of vacation

experiences. You may be assured that your personal information is properly safeguarded.

Page 11