Ticket ID Status

T531332 ClosedT531536 ClosedT531574 ClosedT531577 ClosedT531603 ClosedT531612 ClosedT531662 ClosedT531666 ClosedT531676 ClosedT531695 PendingT531729 ClosedT531734 ClosedT531735 ClosedT531740 ClosedT531751 ClosedT531759 ClosedT531802 ClosedT531830 ClosedT531843 ClosedT531848 ClosedT531876 ClosedT531879 ClosedT531892 ClosedT531946 ClosedT531977 ClosedT531980 ClosedT531987 ClosedT532011 ClosedT532012 ClosedT532032 ClosedT532052 ClosedT532073 ClosedT532080 ClosedT532145 ClosedT532198 ClosedT532228 ClosedT532230 ClosedT532261 ClosedT532309 ClosedT532347 ClosedT532350 ClosedT532355 ClosedT532374 ClosedT532379 Closed

T532389 ClosedT532476 ClosedT532501 ClosedT532513 ClosedT532515 ClosedT532547 ClosedT532548 ClosedT532559 ClosedT532574 ClosedT532582 ClosedT532643 ClosedT532645 PendingT532662 ClosedT532678 ClosedT532693 ClosedT532700 ClosedT532701 ClosedT532713 ClosedT532717 ClosedT532719 ClosedT532735 ClosedT532736 ClosedT532738 ClosedT532740 ClosedT532741 ClosedT532746 ClosedT532748 ClosedT532751 ClosedT532755 ClosedT532448 ClosedT531525 ClosedT531683 ClosedT531745 ClosedT531798 ClosedT531806 ClosedT531902 ClosedT531983 ClosedT532127 ClosedT532191 ClosedT532233 ClosedT532235 ClosedT532241 ClosedT532283 ClosedT532409 ClosedT532447 Closed

T532529 ClosedT532611 ClosedT532656 ClosedT532677 ClosedT532697 ClosedT532731 ClosedT532750 Closed

Master Ticket ID Description

STZ/ACC#16009108537/RECORDINrecording; number dialed is not US STZ# 16010964712: poor audIC CAN acc# 16015505676: Cx triUS/IMPACT/ACCT16015415298/36CA/STZ/ACCT16008679801/30624US/STZ/ACCT16015425784/702316014429738 / 6134042612 / ReUS cx with acc#16014499848 hasacc#16015163229//5756221217// IMP/USA/16015290519/ Loop conIMP/CAN/ Busy tone,recording:nuus stz acc#16011185911/ recordi16010934178/ 7183810404/ CustoSTZ US acct. #16011340573, phJITENDRA PRAJAPATI #4073667733US/IMPACT/ACCT16015518554/4703cx ci, there is a connection thenSTZ US acc# 16009416567: Cx cann16015261247/ 5148563303/ Recor16091077 (Prepay) / 5043209426STZ US acc# 16015496587: Cx cancan stz 16014760991 dead airacc#16014538033 recording on tUS cx with acc#16014928531 canacc#16015156520 recording on t#16010011126-dead air16015245695/ 9056598668/ No rSTZ/ACC#16009052057/DEAD AIus stz 16011255870 false ringStartec / 16015493261 / Cannot cStartec CN// 16009759990//5149516012740482/ 4509230784/ Misro16015471689/ 6106679491/ Recor16012849739 / 4166263496 / ReCan STZ ACC# 16014189373 NTRSTZ US / 16014766485 / 661526cx calls 01138533564485, it ringcan stz 16010021125 dead airCA STZ # 16015132687: recording

MT532397 16008488799/ 4033140488/ The nucan stz 16015209626 noise,hum,can stz 16012708935 no is not incx calls 011302396023450 and hea

CA STZ #16008365278: cannot cSTZ US acc# 16015315886: Cx is CA/STZ/ACCT16503837/4036080016012588766/ 4032524994/ NumberStartec US//16011345457//84793US/STZ/ACCT16015156520/650610acc#16012750499//9057806566//16008387967 / 9058482614 / DeUS cx with acc#16013958083 has US/STZ/ACCT16010909683/3108389Can STZ Acc # 16012891244 NTRbusy signal on the line when makRAMESH PABBATI#4258834784-DroDropped CallSTZ CAN / 16014263723 / 9059183

MT532397 STZ CAN / 16013611377 / 204504acc#16015505445 ring no answe16015497676/9728223297 droppeSTZ US acct. #16011316987 RecoIC ACC #16015521905 "DROPPESTZ CAN / 16008495877 / 204956STZ ACC#16009877255 "dropped us acc 16009170198; droped callSTZ US / 16008881225 / 4085288acc#16012749491dead airSTZ CAN / 16008509354 / 519250acc#16010846323 failed to connus acc 16012698698; rec : "numParsiray || Echo and bad qualityRAMO KURTIC #3157320477-can nCA/IMPACT/ACCT16014924514/306acc#16009907698 recording on tCS CN /16012893588 /cs heard nuCall DropsFast BusyCAN acc.#16009817434.ph#90577IMP/16015518323/ Busy to CostaCannot call int 1010297Mohammad Ali Gharaat #916967075STZ CN / 16015509215 / 416233Mike Turnis #6088846424-RecordiUs STZ ACC# 16008126357 NTR08US STZ #16010841704: recordin oUS STZ # 16015243740: insufficiMANOJ PATEL #6478912565 can not

16015516665/ 7145922630/ RecorCan STZ Acc# 16014797464 NTR CN cx acc#16015509215 fast busSTZ US / 16009580610 / 9049924IC CA acct. #16015505684, RecoSTZ US / 16009135001 / 34722928busy ton

Queue Account Type

TR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International Residential

TR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential InternationalTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International Residential

TR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International ResidentialTR - Residential International

Account Name Priority

Christina /George Papacostas Priority 2SANJA MASKOVIC-LOJO Priority 2PAUL COLCHER Priority 2ROSLYN DE GALE MARTIN Priority 2Sohair Sabawi Priority 2DEMTRA DANGAS Priority 2MOHAMMAD REZAIAN Priority 2VLADIMIR METAKSA Priority 2KATHERINE VASSILIOU Priority 2MIGUEL GALLEGOS Priority 2HILDA DE LEON Priority 2CARLOS VIZCARRA Priority 2Maria Teresa Jones Priority 2CEDOMIR IVKOVIC Priority 2MARIA NICHOLSON Priority 2

Priority 2NATALIE BENITO Priority 2MARCIA FUENTES Priority 2NIDAL ARNOUK Priority 2JAMES GARCIA Priority 2

Priority 2PETER BROERS Priority 2ROBERT TUROWSKI Priority 2MANIJEH BAHREINI Priority 2SHIRLEY BENJAMIN Priority 2MOHAMMAD NAJAFI Priority 2ANOMA & UPALI LOKUGE Priority 2SANDRA LABERGE Priority 2KOPEC JOSEPH Priority 2ALLA MINKOFF Priority 2WIKTORIA AND ANDREW KOBLANPriority 2sergio poblete Priority 2HEDIA ELOURABI Priority 2MILIJANA P DRAKULICH Priority 2ANDJELKO MIOVCIC Priority 2PHUNG HUYEN Priority 2JAIME / MARIA ALBE Priority 2STIPAN NEDELJKA NEVOLJIC Priority 2ZAINAH IBRAHIM Priority 2MILADIN MITROVIC Priority 2HASAN OSMANOVIC OSMANOVICPriority 2ROSA PENARANDA Priority 2CROATIA CONSULATE Priority 2ELSA TSATSAKLAS Priority 2

SENAD PEPIC Priority 2SANAD TOUKHLY Priority 2

Priority 2SANJA MASKOVIC-LOJO Priority 2GEORGE PAPPAS Priority 2MOHAMMAD NAJAFI Priority 2JAMALEDIN JHARAVI Priority 2Branka Kasuba Priority 2NEGM KAZEMI Priority 2SENAD KAPETANOVIC Priority 2VICTOR ZAPATA Priority 2MARIA DECARVALHO Priority 2RAMESH PABBATI Priority 5NARCIZO BRESTIC Priority 2SERGIY POGONYSHEV Priority 2LOREN MRSA Priority 2SULEJMAN ZUKANOVIC Priority 2KHATEREH EBRAHIMI Priority 2Wilhelm Nieweglowski Priority 2Javier Velasquez Priority 2AIDA GLUHIC Priority 2GALINA KOKANOVA Priority 2VAHID SABOUR Priority 2Ravindra Kapre Priority 2MARWAN ATEYYAT Priority 2Jagjit Singh Priority 2FRANK WOLF Priority 2NATALIYA GANYTSKA Priority 2DAFARI GASPARI Priority 2RAMO KURTIC Priority 2AUREL DANCIU Priority 5RANJIT SANGHA Priority 5NELA DUMITRESCU Priority 5

Priority 5CAROLE FOX Priority 5Verica Pojuzina Priority 5MARCELLE BELLAVANCE Priority 5KAREN GEMMA Priority 5Mohammad Ali Gharaat Priority 5REZA SAFAEE-RIAD Priority 5Mike TURNIS Priority 5HARPREET SINGH Priority 5RAMESH PABBATI Priority 5STEVE MCGUIRE Priority 5MANOJ PATEL Priority 5

TERESA CLARK Priority 5GERMAN CRESPO Priority 5REZA SAFAEE-RIAD Priority 5EVELYN HERRERA Priority 5TATJANA BILIC Priority 5IRENE NICOLAIDES Priority 5

Priority 5

Created Time Opened By

11/30/2015 08:16:06 Rgarbis11/30/2015 09:21:33 livan11/30/2015 10:26:44 ctudose11/30/2015 10:34:25 amaracineanu11/30/2015 11:11:00 mionescu11/30/2015 11:28:54 mionescu11/30/2015 14:01:32 mionescu11/30/2015 14:12:24 ezanoaga11/30/2015 14:35:45 APoghosyan11/30/2015 15:32:22 palexandra11/30/2015 16:47:47 AMihai11/30/2015 17:00:53 AMihai11/30/2015 17:01:01 mmirciu11/30/2015 17:32:29 Pdimovski11/30/2015 18:17:32 ABeiu11/30/2015 20:47:55 galexandru12/01/2015 09:17:45 mionescu12/01/2015 10:34:36 mhiltner12/01/2015 10:51:36 amaracineanu12/01/2015 11:21:52 Pdimovski12/01/2015 11:52:47 ezanoaga12/01/2015 11:56:31 amaracineanu12/01/2015 12:36:20 sstan12/01/2015 15:48:14 OVelcu12/01/2015 18:13:32 APoghosyan12/01/2015 18:54:18 OVelcu12/01/2015 20:53:22 Aciobanu12/02/2015 08:30:53 Pdimovski12/02/2015 08:32:09 Rgarbis12/02/2015 08:51:02 LPopa12/02/2015 09:35:03 mciaus12/02/2015 10:08:50 cbianca12/02/2015 10:25:43 Pdimovski12/02/2015 13:09:25 Pdimovski12/02/2015 16:38:45 ezanoaga12/02/2015 18:26:15 DStefanescu12/02/2015 19:21:27 rmihai12/03/2015 08:32:38 mhiltner12/03/2015 10:31:38 LPopa12/03/2015 12:19:49 ctudose12/03/2015 12:26:29 Pdimovski12/03/2015 12:35:15 LPopa12/03/2015 13:13:11 LPopa12/03/2015 13:29:14 mhiltner

12/03/2015 13:48:05 ctudose12/04/2015 08:32:35 amaracineanu12/04/2015 10:01:31 mionescu12/04/2015 10:16:32 Pdimovski12/04/2015 10:17:51 cbianca12/04/2015 11:31:10 mionescu12/04/2015 11:32:03 palexandra12/04/2015 11:56:19 ezanoaga12/04/2015 12:36:14 APoghosyan12/04/2015 13:02:27 mionescu12/04/2015 17:18:52 DStefanescu12/04/2015 17:30:27 iwiggins12/04/2015 21:22:36 galexandru12/05/2015 09:21:01 livan12/05/2015 12:17:58 rmihai12/05/2015 13:47:26 rmihai12/05/2015 13:49:53 OVelcu12/05/2015 15:43:35 sradulescu12/05/2015 16:15:16 ABeiu12/05/2015 16:20:56 Aghita12/06/2015 09:56:11 rmihai12/06/2015 10:07:59 Aghita12/06/2015 10:49:49 Avasluianu12/06/2015 10:56:24 rmihai12/06/2015 11:20:54 OVelcu12/06/2015 13:28:28 rmihai12/06/2015 13:38:33 OVelcu12/06/2015 15:53:11 Avasluianu12/06/2015 21:34:18 vpal_lstr12/03/2015 20:15:47 galexandru11/30/2015 08:46:48 mionescu11/30/2015 15:01:19 OVelcu11/30/2015 17:50:45 bana12/01/2015 08:52:29 tbrown12/01/2015 09:23:59 bbarragan12/01/2015 12:59:07 sradulescu12/01/2015 19:22:33 AMihai12/02/2015 12:21:22 lwiggins12/02/2015 15:45:32 galexandru12/02/2015 20:03:26 rmihai12/02/2015 20:14:39 galexandru12/02/2015 21:24:34 DStefanescu12/03/2015 09:34:55 ctudose12/03/2015 14:53:14 ctudose12/03/2015 19:59:16 galexandru

12/04/2015 10:47:07 Pdimovski12/04/2015 15:09:29 DStefanescu12/04/2015 19:54:28 APoghosyan12/05/2015 09:13:21 rmihai12/05/2015 13:07:42 ABeiu12/06/2015 08:40:53 rmihai12/06/2015 15:51:19 livan

Accepted By Accepted Time

itanase 11/30/2015 08:18:19itanase 11/30/2015 09:26:06sdumitru 11/30/2015 10:27:46sdumitru 11/30/2015 13:07:27sdumitru 11/30/2015 11:12:27sdumitru 11/30/2015 11:36:29dantohe 11/30/2015 14:05:28dantohe 11/30/2015 14:29:48sdumitru 11/30/2015 14:39:16Apredoianu 12/02/2015 16:36:19Dmircea 11/30/2015 16:54:26mcoman 11/30/2015 17:03:16Apredoianu 11/30/2015 17:12:39mcoman 11/30/2015 17:36:20mcoman 11/30/2015 18:18:28Dmircea 11/30/2015 21:02:25Dmircea 12/01/2015 16:06:29sdumitru 12/01/2015 10:37:22itanase 12/01/2015 10:56:24itanase 12/01/2015 11:23:01itanase 12/01/2015 11:56:58sdumitru 12/01/2015 12:02:04itanase 12/01/2015 12:37:53mcoman 12/01/2015 15:48:47mcoman 12/01/2015 18:32:46Dmircea 12/01/2015 19:05:48mcoman 12/01/2015 20:55:45itanase 12/02/2015 08:36:44itanase 12/02/2015 08:37:03sdumitru 12/02/2015 08:52:27sdumitru 12/02/2015 09:37:58sdumitru 12/02/2015 10:21:52dantohe 12/02/2015 10:30:37itanase 12/02/2015 13:15:31Apredoianu 12/02/2015 16:39:35Dmircea 12/02/2015 18:32:27Apredoianu 12/02/2015 19:23:05dantohe 12/03/2015 08:55:16dantohe 12/03/2015 10:33:36dantohe 12/03/2015 12:20:56Dmircea 12/07/2015 08:10:41itanase 12/03/2015 12:37:13dantohe 12/03/2015 13:23:57itanase 12/03/2015 13:40:48

itanase 12/03/2015 13:55:03dantohe 12/04/2015 08:34:55dantohe 12/04/2015 10:13:40itanase 12/04/2015 10:19:41itanase 12/04/2015 10:19:52dantohe 12/04/2015 11:32:04dantohe 12/04/2015 11:32:58dantohe 12/04/2015 11:59:19itanase 12/04/2015 12:42:23itanase 12/04/2015 13:07:26Dmircea 12/04/2015 17:30:53Apredoianu 12/04/2015 17:45:58Apredoianu 12/04/2015 22:01:11mcoman 12/05/2015 09:24:32mcoman 12/05/2015 12:20:27Apredoianu 12/06/2015 08:01:17mcoman 12/05/2015 13:54:59mcoman 12/05/2015 15:46:28mcoman 12/05/2015 16:28:57mcoman 12/05/2015 16:28:35mcoman 12/06/2015 10:08:55mcoman 12/06/2015 10:09:15Apredoianu 12/06/2015 11:01:26Apredoianu 12/06/2015 11:01:48mcoman 12/06/2015 11:26:02mcoman 12/06/2015 13:37:59mcoman 12/06/2015 14:00:09mcoman 12/06/2015 16:04:53vpal_lstr 12/06/2015 23:41:00Apredoianu 12/03/2015 20:25:15itanase 11/30/2015 08:50:25Apredoianu 11/30/2015 15:06:33Dmircea 11/30/2015 17:55:21sdumitru 12/01/2015 08:56:13sdumitru 12/01/2015 09:44:53itanase 12/01/2015 13:03:11Apredoianu 12/01/2015 19:32:55sdumitru 12/02/2015 12:29:16mcoman 12/02/2015 16:08:25mcoman 12/02/2015 20:04:03Apredoianu 12/02/2015 20:16:32mcoman 12/02/2015 21:34:04dantohe 12/03/2015 09:50:17dantohe 12/03/2015 14:53:55Apredoianu 12/03/2015 20:13:33

dantohe 12/04/2015 10:53:06Apredoianu 12/04/2015 15:22:15Dmircea 12/04/2015 20:21:20mcoman 12/05/2015 09:16:52Apredoianu 12/05/2015 13:11:05Apredoianu 12/06/2015 08:43:52mcoman 12/06/2015 15:51:51

Pending Time Last Modified

11/30/2015 08:39:5811/30/2015 09:39:51

11/30/2015 11:10:47 11/30/2015 12:21:1911/30/2015 14:05:0011/30/2015 12:49:0311/30/2015 12:39:48

12/01/2015 10:07:18 12/01/2015 14:01:3811/30/2015 15:47:3411/30/2015 15:30:18

12/03/2015 15:58:51 12/07/2015 17:34:4712/01/2015 21:39:5411/30/2015 18:32:4111/30/2015 21:10:4411/30/2015 18:00:2611/30/2015 20:26:04

11/30/2015 22:06:54 12/01/2015 15:33:1912/02/2015 09:43:0912/01/2015 11:27:29

12/01/2015 11:20:57 12/01/2015 16:54:0312/01/2015 11:33:36 12/01/2015 12:26:01

12/01/2015 12:31:3512/04/2015 09:13:08 12/04/2015 14:01:55

12/01/2015 13:01:5712/01/2015 16:23:4812/01/2015 20:04:14

12/01/2015 20:37:13 12/02/2015 09:45:1012/01/2015 21:14:1712/02/2015 09:16:1412/02/2015 09:06:0212/02/2015 09:33:5112/02/2015 10:30:0012/02/2015 11:47:4512/02/2015 13:01:42

12/02/2015 13:20:31 12/04/2015 08:31:0512/02/2015 17:07:5812/02/2015 20:08:2912/02/2015 21:53:4512/03/2015 09:27:4312/03/2015 20:04:5312/03/2015 17:05:13

12/04/2015 14:39:17 12/07/2015 11:27:4712/03/2015 20:31:06 12/04/2015 15:34:0712/03/2015 17:52:36 12/04/2015 08:38:08

12/03/2015 13:53:57

12/03/2015 16:33:0712/04/2015 08:49:1912/04/2015 12:40:1912/04/2015 10:33:2112/04/2015 14:10:3412/04/2015 13:10:2212/04/2015 13:35:0112/04/2015 13:49:0012/04/2015 12:54:1512/04/2015 13:18:1912/04/2015 18:40:45

12/06/2015 13:23:01 12/08/2015 08:17:0812/06/2015 10:10:07 12/08/2015 08:14:55

12/05/2015 11:03:1612/05/2015 13:37:39

12/05/2015 16:29:46 12/06/2015 08:04:4512/06/2015 09:34:0312/06/2015 09:10:1712/06/2015 08:42:1612/06/2015 13:21:49

12/06/2015 10:27:46 12/07/2015 09:04:5712/06/2015 11:46:4612/06/2015 11:44:2412/06/2015 12:49:5112/06/2015 12:05:57

12/06/2015 16:48:53 12/07/2015 08:48:5612/06/2015 14:32:16 12/07/2015 08:14:57

12/06/2015 16:35:0912/08/2015 10:33:3012/03/2015 21:08:20

11/30/2015 09:00:11 11/30/2015 15:24:5111/30/2015 20:03:04

11/30/2015 19:43:18 11/30/2015 19:49:2512/01/2015 09:40:47 12/02/2015 11:17:23

12/01/2015 10:03:3712/01/2015 15:34:1012/02/2015 08:25:4312/02/2015 14:16:2512/02/2015 18:34:57

12/02/2015 20:41:11 12/04/2015 14:23:0412/02/2015 20:31:3012/02/2015 21:58:0812/03/2015 11:02:5112/03/2015 19:13:3412/03/2015 20:39:27

12/04/2015 13:01:1412/04/2015 15:51:52

12/04/2015 21:15:04 12/08/2015 09:06:5212/05/2015 09:39:0112/05/2015 13:33:4212/06/2015 09:07:4312/06/2015 16:47:01

Closed Time Closed By

11/30/2015 08:39:58 itanase11/30/2015 09:39:51 itanase11/30/2015 12:21:19 sdumitru11/30/2015 14:05:00 sdumitru11/30/2015 12:49:03 sdumitru11/30/2015 12:39:48 sdumitru12/01/2015 14:01:38 sdumitru11/30/2015 15:47:34 dantohe11/30/2015 15:30:18 sdumitru

12/01/2015 21:39:54 Dmircea11/30/2015 18:30:30 mcoman11/30/2015 21:10:23 Apredoianu11/30/2015 18:00:26 mcoman11/30/2015 20:26:04 mcoman12/01/2015 15:33:19 Dmircea12/01/2015 16:31:34 Dmircea12/01/2015 11:27:29 sdumitru12/01/2015 16:54:03 Apredoianu12/01/2015 11:51:18 itanase12/01/2015 12:31:35 itanase12/04/2015 14:01:55 dantohe12/01/2015 13:01:57 itanase12/01/2015 16:23:48 mcoman12/01/2015 20:04:14 mcoman12/02/2015 09:45:10 sdumitru12/01/2015 21:14:17 mcoman12/02/2015 09:16:15 itanase12/02/2015 09:06:02 itanase12/02/2015 09:33:51 sdumitru12/02/2015 10:30:00 sdumitru12/02/2015 11:47:45 sdumitru12/02/2015 13:01:42 dantohe12/04/2015 08:31:05 dantohe12/02/2015 17:07:58 Apredoianu12/02/2015 20:08:29 Dmircea12/02/2015 21:53:45 Apredoianu12/03/2015 09:27:43 dantohe12/03/2015 20:04:53 Dmircea12/03/2015 17:04:13 Dmircea12/07/2015 08:29:19 Dmircea12/04/2015 15:34:07 dantohe12/04/2015 08:37:01 dantohe12/03/2015 13:53:57 itanase

12/03/2015 16:32:23 Apredoianu12/04/2015 08:49:19 itanase12/04/2015 12:40:19 dantohe12/04/2015 10:33:21 itanase12/04/2015 14:10:34 dantohe12/04/2015 13:10:22 dantohe12/04/2015 13:35:01 dantohe12/04/2015 13:49:00 dantohe12/04/2015 12:54:15 itanase12/04/2015 13:18:19 itanase12/04/2015 18:40:45 Dmircea

12/05/2015 11:03:16 mcoman12/05/2015 13:37:39 mcoman12/06/2015 08:04:45 Apredoianu12/06/2015 09:34:03 mcoman12/06/2015 09:10:18 mcoman12/06/2015 08:42:16 Apredoianu12/06/2015 13:21:49 Apredoianu12/07/2015 09:04:57 mcoman12/06/2015 11:46:46 mcoman12/06/2015 11:44:24 Apredoianu12/06/2015 12:49:51 Apredoianu12/06/2015 12:05:57 mcoman12/07/2015 08:48:08 mcoman12/07/2015 08:14:57 mcoman12/06/2015 16:35:09 mcoman12/07/2015 13:26:09 Dmircea12/03/2015 21:08:20 Apredoianu11/30/2015 15:24:36 itanase11/30/2015 20:02:52 Apredoianu11/30/2015 19:48:50 Dmircea12/02/2015 11:17:08 sdumitru12/01/2015 10:03:28 sdumitru12/01/2015 13:33:06 itanase12/02/2015 08:25:43 dantohe12/02/2015 14:16:13 sdumitru12/02/2015 17:09:33 mcoman12/04/2015 14:22:53 dantohe12/02/2015 20:31:21 Apredoianu12/02/2015 21:58:00 mcoman12/03/2015 11:00:54 dantohe12/03/2015 19:12:01 Dmircea12/03/2015 20:39:17 Apredoianu

12/04/2015 13:00:25 dantohe12/04/2015 15:51:42 Apredoianu12/08/2015 09:06:28 Dmircea12/05/2015 09:38:51 mcoman12/05/2015 13:33:34 Apredoianu12/06/2015 09:07:31 Apredoianu12/06/2015 16:46:52 mcoman

Trouble Code Trouble

NTR077 Recording: Number dialed is not iNTR077 Recording: Number dialed is not iNTR080 Poor AudioNTR061 Misrouted Call/Wrong Number RNTR039 False RingNTR021 Dead AirNTR069 Normal BusyNTR077 Recording: Number dialed is not iNTR024 Dropped CallNTR085 Recording on LineNTR055 LoopingNTR069 Normal BusyNTR089 Recording: Service is not AvailabNTR017 Customer sent to customer serviNTR074 One Way AudioNTR002 Phone Not RegisteredNTR008 Recording: Your Account Is In UsNTR024 Dropped CallNTR078 Recording: Call can't be completNTR085 Recording on LineNTR021 Dead AirNTR085 Recording on LineNTR021 Dead AirNTR085 Recording on LineNTR039 False RingNTR085 Recording on LineNTR021 Dead AirNTR066 No Dial ToneNTR021 Dead AirNTR039 False RingNTR085 Recording on LineNTR068 Noise/Hum/StaticNTR061 Misrouted Call/Wrong Number RNTR085 Recording on LineNTR083 Recording: Please enter authorizNTR024 Dropped CallNTR074 One Way AudioNTR024 Dropped CallNTR021 Dead AirNTR085 Recording on LineNTR077 Recording: Number dialed is not iNTR068 Noise/Hum/StaticNTR077 Recording: Number dialed is not iNTR085 Recording on Line

NTR037 Failed to ConnectNTR024 Dropped CallNTR021 Dead AirNTR077 Recording: Number dialed is not iNTR024 Dropped CallNTR085 Recording on LineNTR024 Dropped CallNTR021 Dead AirNTR080 Poor AudioNTR077 Recording: Number dialed is not iNTR021 Dead AirNTR069 Normal BusyNTR024 Dropped CallNTR024 Dropped CallNTR077 Recording: Number dialed is not iNTR077 Recording: Number dialed is not iNTR087 Ring No AnswerNTR024 Dropped CallNTR075 Recording: In a foreign languageNTR024 Dropped CallNTR085 Recording on LineNTR024 Dropped CallNTR024 Dropped CallNTR080 Poor AudioNTR021 Dead AirNTR085 Recording on LineNTR037 Failed to ConnectNTR085 Recording on LineNTR031 EchoNTR085 Recording on LineNTR024 Dropped CallNTR085 Recording on LineNTR002 Phone Not RegisteredNTR024 Dropped CallNTR040 Fast BusyNTR077 Recording: Number dialed is not iNTR085 Recording on LineNTR039 False RingNTR004 Unable to make International callNTR069 Normal BusyNTR085 Recording on LineNTR085 Recording on LineNTR085 Recording on LineNTR082 Recording: Insufficient Funds/NoNTR078 Recording: Call can't be complet

NTR085 Recording on LineNTR021 Dead AirNTR040 Fast BusyNTR021 Dead AirNTR077 Recording: Number dialed is not iNTR085 Recording on LineNTR040 Fast Busy

Resolution Code Resolution

NTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing Change

NTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR002 ANI Block/Unblock CompleteNTR010 Completed Feature Maintenance NTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR010 Completed Feature Maintenance NTR093 Routing ChangeNTR063 No CDR's foundNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR010 Completed Feature Maintenance NTR067 Requested Customer Retest afteNTR067 Requested Customer Retest afteNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing Change

NTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR093 Routing ChangeNTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR067 Requested Customer Retest afteNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR066 No Trouble FoundNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR067 Requested Customer Retest afteNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR010 Completed Feature Maintenance NTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR093 Routing ChangeNTR066 No Trouble FoundNTR066 No Trouble FoundNTR035 Incorrect Dialing SequenceNTR062 No Action RequiredNTR066 No Trouble FoundNTR039 Invalid Ticket: DuplicateNTR035 Incorrect Dialing SequenceNTR030 Far End TroubleNTR062 No Action RequiredNTR066 No Trouble FoundNTR066 No Trouble FoundNTR035 Incorrect Dialing SequenceNTR030 Far End TroubleNTR062 No Action RequiredNTR066 No Trouble Found

NTR035 Incorrect Dialing SequenceNTR066 No Trouble FoundNTR062 No Action RequiredNTR066 No Trouble FoundNTR066 No Trouble FoundNTR035 Incorrect Dialing SequenceNTR035 Incorrect Dialing Sequence

Escalated State Assigned To

Not Escalated itanaseNot Escalated itanaseNot Escalated sdumitruNot Escalated sdumitru, thaleNot Escalated sdumitruNot Escalated sdumitruNot Escalated dantohe, mionescuNot Escalated dantoheNot Escalated sdumitruNot Escalated Apredoianu, EHolzhauer, nduniNot Escalated AMihai, DmirceaNot Escalated mcomanNot Escalated ABeiu, ApredoianuNot Escalated mcomanNot Escalated mcomanNot Escalated DmirceaNot Escalated Dmircea, EHolzhauer, itanaseNot Escalated sdumitruNot Escalated itanaseNot Escalated itanaseNot Escalated itanaseNot Escalated dantohe, sdumitruNot Escalated itanaseNot Escalated mcomanNot Escalated mcomanNot Escalated DmirceaNot Escalated mcomanNot Escalated itanaseNot Escalated itanaseNot Escalated sdumitruNot Escalated sdumitruNot Escalated sdumitruNot Escalated dantoheNot Escalated itanaseNot Escalated ApredoianuNot Escalated DmirceaNot Escalated ApredoianuNot Escalated dantoheNot Escalated dantohe, mhiltnerNot Escalated dantoheNot Escalated agupta_lstr, anoopr_lstr, asharma_lstr, breichert, dantohe, Dmircea,Not Escalated itanaseNot Escalated dantoheNot Escalated itanase

Not Escalated itanaseNot Escalated dantoheNot Escalated dantoheNot Escalated itanaseNot Escalated itanase, LPopaNot Escalated dantoheNot Escalated dantoheNot Escalated dantoheNot Escalated itanaseNot Escalated itanaseNot Escalated DmirceaNot Escalated Apredoianu, mwhiteNot Escalated Apredoianu, AvasluianuNot Escalated mcomanNot Escalated mcomanNot Escalated Apredoianu, nessexNot Escalated mcomanNot Escalated mcomanNot Escalated mcomanNot Escalated Apredoianu, mcomanNot Escalated mcomanNot Escalated mcomanNot Escalated ApredoianuNot Escalated ApredoianuNot Escalated mcomanNot Escalated mcomanNot Escalated mcomanNot Escalated mcomanNot Escalated EHolzhauer, vpal_lstrNot Escalated ApredoianuNot Escalated itanaseNot Escalated ApredoianuNot Escalated DmirceaNot Escalated bbarragan, sdumitruNot Escalated sdumitruNot Escalated itanaseNot Escalated Apredoianu, dantoheNot Escalated sdumitruNot Escalated mcomanNot Escalated mcomanNot Escalated ApredoianuNot Escalated mcomanNot Escalated dantoheNot Escalated dantoheNot Escalated Apredoianu

Not Escalated dantoheNot Escalated ApredoianuNot Escalated DmirceaNot Escalated mcomanNot Escalated ApredoianuNot Escalated ApredoianuNot Escalated mcoman

Requesting Department Brand

AMERICATELAMERICATELAMERICATELIMPACTIMPACTAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELIMPACTIMPACTAMERICATELAMERICATELAMERICATELAMERICATELIMPACTAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATEL

agupta_lstr, anoopr_lstr, asharma_lstr, breichert, dantohe, Dmircea,AMERICATELAMERICATELAMERICATELAMERICATEL

AMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELEXCELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELIMPACTAMERICATELIMPACTAMERICATELAMERICATELAMERICATELEXCELAMERICATELIMPACTEXCELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATEL

IMPACTAMERICATELAMERICATELAMERICATELAMERICATELAMERICATELAMERICATEL

Connection Type Type Of Call

OriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginating

OriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginating

OriginatingOriginatingOriginatingOriginatingOriginatingOriginatingOriginating

Vendor TG Orig #

(717) 761-4671(403) 252-4994(212) 734-5992(905) 738-1382(361) 815-8902(306) 249-1319(702) 369-1049(613) 404-2612(602) 493-735452.6144819098(415) 250-8284(403) 341-4381(641) 670-1429(718) 207-6306(206) 286-9471(407) 709-0207(404) 429-1489(514) 524-6726(937) 212-8877(514) 856-3303(504) 320-9426(209) 599-3831(403) 242-6648(949) 387-3557(610) 868-2613(650) 610-0725(604) 468-4450(905) 659-8668(410) 276-8234(201) 650-6883(239) 481-9677(514) 952-0539(450) 923-0784(610) 667-9491(416) 716-0669(902) 405-0065(661) 526-7055(905) 455-1031(819) 568-6621(905) 329-0176(403) 314-0488(204) 728-6580(905) 277-1544(905) 565-0044

(902) 449-9269(305) 710-8117(403) 608-0011(403) 252-4994(847) 934-3216(650) 610-0725(905) 780-6566(905) 848-2614(949) 551-5388(310) 838-9856(905) 793-0773(760) 721-0862(425) 883-4784(216) 486-6935(416) 464-4543(204) 504-5404(315) 235-1838(972) 822-3297(602) 923-1591(416) 904-0631(204) 956-5439(416) 499-8771(704) 904-7484(408) 528-8189(780) 444-1775(519) 250-6514(212) 721-5085(604) 519-0807

7947 (310) 519-8081(315) 732-0477(306) 502-5290(604) 590-0185(514) 731-5802(212) 682-8132(936) 756-0556(905) 770-4619(905) 799-5782(707) 994-5304(916) 967-0757(416) 233-3788(608) 884-6424(317) 965-0726(425) 883-4784(512) 751-6605(416) 635-6899

(714) 948-3545(519) 893-5557(416) 233-3788(904) 992-4597(519) 893-4408(718) 701-1023(818) 441-6685

Orig City Orig State

HARRISBURG PACALGARY ABNWYRCYZN01 NYTHORNHILL ONC CHRISTI TXSASKATOON SKLAS VEGAS NVOTTAWAHULL ONNO PHOENIX AZ

SAN RAFAEL CARED DEER ABOSKALOOSA IABROOKLYN NYSEATTLE WAST CLOUD FLATLANTA GAMONTREAL PQDAYTON OHMONTREAL PQLAFITTE LARIPON CACALGARY ABIRVINE CABETHLEHEM PASNCRL-BLMT CAPTCOQUITLM BCFREELTON ONBALTIMORE MDMORRISTOWN NJFORT MYERS FLMONTREAL PQST LAMBERT PQBALACYNWYD PATORONTO ONHALIFAX NSPLDL PLDL CABRAMPTON ONOTTAWAHULL PQSTCTNSTHLD ONRED DEER ABBRANDON MBCOOKSVILLE ONMALTON ON

HALIFAX NSMIAMI FLCALGARY ABCALGARY ABPALATINE ILSNCRL-BLMT CARICHMONDHL ONCOOKSVILLE ONIRVINE CACULVERCITY CABRAMPTON ONOCEANSIDE CAREDMOND WACLEVELAND OHTORONTO ONWINNIPEG MBUTICA NYIRVING TXPHOENIX AZTORONTO ONWINNIPEG MBTORONTO ONCHARLOTTE NCSNJS SOUTH CAEDMONTON ABWINDSOR ONNWYRCYZN01 NYNEWWTMNSTR BCSAN PEDRO CAUTICA NYREGINA SKNEWTON BCMONTREAL PQNEW YORK NYCONROE TXRICHMONDHL ONBRAMPTON ONLOWER LAKE CAFAIR OAKS CATORONTO ONEDGERTON WIINDIANAPLS INREDMOND WAAUSTIN TXTORONTO ON

ANAHEIM CAKITCHEWTRL ONTORONTO ONJACKSONVL FLKITCHEWTRL ONNWYRCYZN15 NYBRBN BRBN CA

Orig LATA Orig OCN

226 9208888 8084132 9104888 8051564 6534888 8091721 2348888 8821666 9636

722 6010888 8084632 6570132 4036674 9638458 6664438 7473888 8050328 6534888 8050490 5562738 4420888 8084730 7661228 9208722 9740888 8086888 8051238 9212224 4036939 341888 8821888 8050228 9208888 8821888 4878730 576C888 8051888 8050888 8303888 8084888 8088888 8051888 8051

888 8821460 6502888 8821888 8084358 9329722 9740888 8051888 8051730 9740730 9740888 8051732 9740674 4324320 9321888 8821888 497E136 4006552 6534666 9636888 8821888 8088888 8051422 8645722 9740888 8084888 8051132 9104888 8086730 9740136 9104888 8821888 8086888 8050132 9104560 2109888 8051888 8051722 9740726 9740888 8051354 886336 6534674 4324558 6534888 8051

730 6529888 8051888 8051452 9417888 8051132 7059730 6006

Orig OCN Category Orig OCN Name

RBOC VERIZON PENNSYLVANIA, INC.ILEC TELUS COMMUNICATIONS INC.RBOC VERIZON NEW YORK, INC.ILEC BELL ONTARIOWIRELESS NEW CINGULAR WIRELESS PCS, LLILEC SASKATCHEWAN TELEPHONE COILEC CENTRAL TEL. CO. - NVWIRELESS ROGERS COMMUNICATIONS PARTRBOC QWEST CORPORATION

WIRELESS NEW CINGULAR WIRELESS PCS, LILEC TELUS COMMUNICATIONS INC.WIRELESS CELLCO PARTNERSHIP DBA VERIZWIRELESS NEW CINGULAR WIRELESS PCS, LRBOC QWEST CORPORATIONPCS SPRINT SPECTRUM L.P.WIRELESS POWERTEL ATLANTA LICENSES, IILEC BELL QUEBECWIRELESS NEW CINGULAR WIRELESS PCS, LLILEC BELL QUEBECPCS METRO PCS, INC.RBOC VERIZON CALIFORNIA INC.-CAILEC TELUS COMMUNICATIONS INC.CLEC COX CALIFORNIA TELCOM, L.L.C. RBOC VERIZON PENNSYLVANIA, INC.RBOC PACIFIC BELLILEC TELUS COMMUNICATIONS (B.C.) IILEC BELL ONTARIORBOC VERIZON MARYLAND, INC.WIRELESS NEW CINGULAR WIRELESS PCS, LILEC EMBARQ FLORIDA, INC. DBA CENWIRELESS ROGERS COMMUNICATIONS PARTILEC BELL QUEBECRBOC VERIZON PENNSYLVANIA, INC.WIRELESS ROGERS COMMUNICATIONS PARTCLEC BRAGG COMMUNICATIONS INC.CLEC TIME WARNER CBL INFO SVCS (CILEC BELL ONTARIOILEC BELL QUEBECPCS TELE-MOBILE COMPANY DBA TELUILEC TELUS COMMUNICATIONS INC.ILEC MANITOBA TELEPHONE SYSTEMILEC BELL ONTARIOILEC BELL ONTARIO

WIRELESS ROGERS COMMUNICATIONS PARTWIRELESS CELLCO PARTNERSHIP DBA VERIZWIRELESS ROGERS COMMUNICATIONS PARTILEC TELUS COMMUNICATIONS INC.RBOC AMERITECH ILLINOISRBOC PACIFIC BELLILEC BELL ONTARIOILEC BELL ONTARIORBOC PACIFIC BELLRBOC PACIFIC BELLILEC BELL ONTARIORBOC PACIFIC BELLILEC FRONTIER COMMUNICATIONS NORRBOC AMERITECH OHIOWIRELESS ROGERS COMMUNICATIONS PARTCLEC SHAW TELECOM INC. - BCCLEC LEVEL 3 COMMUNICATIONS, LLC WIRELESS NEW CINGULAR WIRELESS PCS, LLRBOC QWEST CORPORATIONWIRELESS ROGERS COMMUNICATIONS PARTILEC MANITOBA TELEPHONE SYSTEMILEC BELL ONTARIOPCS SUNCOM DBA T-MOBILE USARBOC PACIFIC BELLILEC TELUS COMMUNICATIONS INC.ILEC BELL ONTARIORBOC VERIZON NEW YORK, INC.ILEC TELUS COMMUNICATIONS (B.C.) IRBOC PACIFIC BELLRBOC VERIZON NEW YORK, INC.WIRELESS ROGERS COMMUNICATIONS PARTILEC TELUS COMMUNICATIONS (B.C.) IILEC BELL QUEBECRBOC VERIZON NEW YORK, INC.ILEC CONSOLIDATED COMMUNICATIONILEC BELL ONTARIOILEC BELL ONTARIORBOC PACIFIC BELLRBOC PACIFIC BELLILEC BELL ONTARIOILEC FRONTIER NORTH INC. - WIWIRELESS NEW CINGULAR WIRELESS PCS, LLILEC FRONTIER COMMUNICATIONS NORWIRELESS NEW CINGULAR WIRELESS PCS, LLILEC BELL ONTARIO

WIRELESS T-MOBILE USA, INC.ILEC BELL ONTARIOILEC BELL ONTARIORBOC BELLSOUTH TELECOMM INC DBA ILEC BELL ONTARIOCLEC BROADWING COMMUNICATIONS, LWIRELESS CELLCO PARTNERSHIP DBA VERIZ

Orig TG Term #

7246 30.69838292747139 387.332049466742 32.4850583798135 (473) 440-34918136 971.5072819557140 30.23320297092094 41.7920597299 380.6698197572092 30.69449643517010 (575) 622-12178136 502.572251418135 503.256376141234 63.90640351091234 (214) 555-12121369 55.32321349891234 (214) 555-12128136 7.49913590457140 56.9794184447304 963.1178301571234 (718) 994-54017211 20.12257805471234 31.3652240447299 48.2263546967246 98.21885619337304 592.23135567304 98.21223325367140 94.1128829647139 506.221468975661 420.608970787304 41.7886665117246 48.5423418647299 56.2252115287300 216.263300661234 381.304319941234 387.336160247300 84.9325827327304 63.94731100697140 385.335644857139 962.6460097300 385.91582247139 387.356213521234 593.740440897139 385.145699647299 30.239602345

1234 (214) 555-12127304 962.7985846031234 387.335330357139 387.33204946844 355.842631187304 98.21223325367139 98.21880720787140 385.165296127246 98.21224166922072 387.352633077140 56.9881816415733 351.2119326167305 91.92462154345950 385.526861087299 7.86929249287139 387.338083228136 41.7871768877304 98.31366840897304 48.2281846138139 57.75787347139 31.2061231577140 380.577477547304 98.21225475837304 91.99609484737139 962.7998861261234 91.17226927276742 387.332121267299 36.7059063222072 98.92120548367246 387.334313881234 40.262382871234 (866) 455-84897140 40.7447917756742 591.720042927681 44.29205206261234 387.336444531234 506.854922544547 49.3081535671234 98.28336873331234 98.21227008891234 7.36523462427304 91.95926131731234 91.86123317077304 52.22224646121234 91.997855227

1234 593.49796762927139 33.6661376941234 98.21227008897304 63.295273831234 39.04325041511234 30.2253923771234 51.14222809

Term City Term State

ST GEORGES GN

ROSWELL NM

DIR ASST TX

DIR ASST TX

BRONX NY

Term LATA Term OCN

830 8910

664 9636

999 MULT

999 MULT

132 9104

Term OCN Category Term OCN Name

CLEC GRENADA TELECOMMUNICATIONS,

RBOC QWEST CORPORATION

GENERAL MULTIPLE OCN LISTING

GENERAL MULTIPLE OCN LISTING

RBOC VERIZON NEW YORK, INC.

Term TG Follow-up Time

67718570753371336195766681686579657912348593769812341234722412347566401672851234490512347133490582136569837476988593836571337673834112341234677067714905619576668570123476666771

123465871234857065826569863649054905857040167525656449056564857082946569713358975071816886366626713312348570756679478570123412346582837466331234123479471234123412341234123434491234

1234829412347640123412341234

Vendor Ticket Vendor

VT90157 Bright Telecom

Vendor App't Time Outlier Reason

DDDDDDCCCCDDDDCCDDLPCCCCCCCCDDPPNon-RuralDDCCDDPPCC-CellConnectCCDDCCCCCCDDDDCCDDCCDDDD- 1+PICdCC-CellConnectAddonCC - CellConnectAddonCC-CellConnectDD – 1+PICdDD- 1+PICdCC- CellConnectAddonDD - 1+PICdDD - 1+PICdDD- 1+PICdCC - CellConnect

CC - CellConnectAddonCC - CellConnectPP- CND PREPAIDDD - 1+PICdDD - 1+PICdCC-CellConnectDD- 1+PICdDD- 1+PICdDD - 1+PICdDD - 1+PICdDD - 1+PICdDA-1+RegdDD-1+PICdDD - 1+PICdCC - CellConnectAddonDD-1+PICdCC - CellConnectAddonCC-CellConnectCC-CellConnectCC-CellConnectAddonDD - 1+PICdDD - 1+PICdCC-CellConnectCC – CellConnectDD - 1+PICdDD - 1+PICdDD - 1+PICdCC-CellConnectDA - 1+RegdDD-1+PICdCCCCDDDADADD – 1+PICdCCDADD - 1+PICdDD - 1+PICdCC-CellConnectAddonCC-CellConnectDD- 1+PICdCC-CellConnectCC-CellConnect

CC - CellConnectAddonDD-1+PICdDD - 1+PICdCC-CellConnectCC-CellConnectAddonCC-CellConnectPP – Prepagado

Quick Note Call Date/Time

Non-rural 2015-11-30 08:50:00Non-rural 2015-11-29 20:00:00Non Rural 2015-11-30 11:20:00Non Rural 2015-11-30 11:00:00Non Rural 2015-11-30 10:30:00Non Rural 2015-11-30 01:30:00Non-Rural Reopened 2015-11-30 10:00:00Non-Rural 2015-11-29 06:26:00Non Rural 2015-11-30 13:00:00Non rural 2015-11-30 14:15:00Non-Rural, reopened 2015-11-30 14:20:00Non rural 2015-11-30 12:00:00Non rural/ Reopened 2015-11-30 17:30:00Non rural 2015-11-30 15:00:00Non rural 2015-11-30 17:50:00Non-Rural 2015-11-30 21:30:00Working ticket update. 2015-12-01 08:10:00Non Rural 2015-12-01 11:19:00Non-rural 2015-12-01 11:30:00Non-rural 2015-12-01 12:07:00Non-rural 2015-12-01 12:36:00Non-Rural - REOPENED 2015-12-01 09:20:00Non-rural 0000-00-00 14:00:00Non rural 2015-12-01 10:00:00Non rural 2015-12-02 18:00:00Non-Rural 2015-12-02 09:00:00Non rural 2015-12-01 18:35:00Non-rural 2015-12-02 09:20:00Non-rural 2015-12-02 09:00:00Non Rural 0000-00-00 07:00:00Non Rural 2015-12-01 11:00:00Non Rural 2015-12-02 10:45:00Non-Rural 2015-12-02 11:05:00Non-rural 2015-12-02 14:00:00Non rural 2015-12-03 17:00:00Non-Rural 2015-12-02 08:00:00Non rural 2015-12-02 17:00:00Non-Rural 2015-12-03 09:17:00Non-Rural - REOPENED 0000-00-00 12:00:00Non-Rural 2015-12-03 12:30:00Non-rural / REOPENED 2015-12-03 09:00:00Non-rural 0000-00-00 13:00:00Non-Rural 0000-00-00 14:00:00Non-rural 2015-12-03 13:50:00

Non-rural 2015-12-03 03:30:00Non-rural 2015-12-04 07:04:00Non-Rural 2015-12-04 08:50:00Non-rural 2015-12-04 08:50:00Non-Rural - REOPENED 2015-12-04 10:00:00Non-Rural 2015-12-04 09:15:00Non-Rural 2015-12-04 11:30:00Non-Rural 2015-12-04 12:00:00Non-rural 2015-12-04 10:30:00Non-rural 2015-12-04 10:30:00Non-Rural 2015-12-04 17:45:00Non ruralNon rural/ Reopened 2015-12-04 19:10:00Non rural 2015-12-05 09:00:00Non rural 2015-12-05 13:00:00Non rural 2015-12-05 13:00:00Non rural 2015-12-05 07:00:00Non rural 2015-12-05 06:16:00Non rural 2015-12-05 10:00:00Non rural/ Reopened 2015-12-05 02:00:00Non rural 2015-12-06 09:30:00Non rural 2015-12-06 11:00:00Non rural 2015-12-06 11:47:00Non rural 2015-12-06 08:30:00Non rural 2015-12-06 09:00:00Non rural 2015-12-06 14:00:00Non rural 2015-12-06 10:00:00Non rural 2015-12-06 16:47:00Non-Rural 2015-12-06 00:00:00Non rural 2015-12-03 15:30:00Non-rural 2015-11-30 08:30:00Non rural 2015-11-30 10:00:00Non-Rural 2015-11-30 15:30:00Non RuralNon RuralNon Rural 2015-12-01 13:15:00Non-Rural - REOPENED 2015-12-01 17:00:00Non RuralNon rural 2015-12-01 10:00:00Non rural 2015-12-02 20:00:00Non rural 2015-12-02 11:00:00Non rural 2015-12-02 22:25:00Non-Rural 2015-12-02 12:30:00Non-Rural 2015-12-03 02:40:00Non rural 2015-12-03 20:30:00

Non-Rural 2015-12-04 08:00:00Non rural 2015-12-04 15:30:00Non-Rural 2015-12-04 20:30:00Non rural 2015-12-05 09:30:00Non rural 2015-12-05 13:00:00Non rural 2015-12-06 09:00:00Non rural 2015-12-06 14:00:00

Ticket Received