ERP 系統維護 Enterprise Technology - SAP

Day 1 : SAP TechnologyOverview

Instructor: xxx

Contents

Introduction of SAP Product

SAP BASIS and System Architecture

SAP Development

SAP Administration

SAP Interface and Internet

SAP Support

Introduction of SAP Product

Introduction of SAP Product

R/3R/3Client / Server

ABAPClient / Server

ABAP

FIFinancial

Accounting

FIFinancial

Accounting

COControlling

COControlling

TRTreasury.

TRTreasury.

PSProjectSystem

PSProjectSystem

SDSales &

Distribution

SDSales &

Distribution

MMMaterials

Mgmt.

MMMaterials

Mgmt.PP

ProductionPlanning

PPProductionPlanning

QMQuality

Manage-ment

QMQuality

Manage-ment PM

Plant Main-tenance

PMPlant Main-

tenanceHR

HumanResources

HRHuman

Resources

WFWorkflow

WFWorkflow

ISIndustry

Solutions

ISIndustry

Solutions

Integrated turnkey solutions

Open Systems

Client/Server Architecture

Enterprise Data Model

Integrated Real-Time

Multi-national Multi-currency

Industry-Solutions

Internet / Intranet

SAP R/3 System

Business Object-oriented

Logi

stic

s

Finance

HR

B-APIB-API

B-APIB-API

B-APIB-API

B-APIB-APIB-APIB-API

B-APIB-API

B-APIB-API B-APIB-API

Business ObjectRepository

B-APIB-API

B-APIB-API

SAP R/3Applications

Shipment

Invoice

EmployeeApplicant

CustomerOrder

GeneralLedger

PurchaseRequisition

B-APIB-API

Business API (BAPIs)

Open Interface

Support both Microsoft & COBRA Object Architecture

SDK are Ready for Win32 and Java

3rd Tool (VB, VC/C++, Delphi, VisualAge) are Ready

Easily adopting

More Flexibility

Lower Developing Cost

Employee Self

Services

Business Intelligenc

e

Supply Chain Management

Customer Relationship Management

Workplaces

Internet-Business

Framework, BAPIs

XML-enabling

Continuous Knowledge Transfer

Industry Solutions

MarketplacesCommunities

PartneringPlatform

Ap

pli

cat

ion

Ho

sti

ng

BusinessScenarios

e-Commerce

ManagementCockpit

SAP BusinessTo Business

SAP Service

SAPBusinessInf. Ware-

house

Info DB

SAP AdvancedPlanner&Optimizer

R/3

SAP LogisticsExecution

System

SAPStrategic

EnterpriseManagement

SAP Business Intelligence Initiative

SAP Business Intelligence Initiative

SAP Marketing

SAP Customer Relationship Management Initiative

SAP Customer Relationship Management Initiative

SAP Supply Chain Management Initiative

SAP Supply Chain Management Initiative

SAP Sales

SAP New Dimension Initiatives

SAP High Tech & Electronics

SAP Consumer Products

SAP Transportation

SAP Public Sector

SAP Telecomm.

SAP Chemicals

SAP Pharmaceuticals

SAP Retail

SAP Banking

SAP Industry Solution

SAP Engineering & Construction

SAP Oil & Gas

SAP Utilities

SAP Health Care

SAP Automotive

SAP Media

SAP Aerospace & Defense

SAP Service Providers

...

BusinessInformation

Ware-house

SalesForceAuto-

mation

B2BProcurement

AdvancedPlanner &Optimizer

R/3R/3

SAP FinanceSAP Mill

SAP BASIS andSystem Architecture

SAP BASIS andSystem Architecture

SAP BASIS (Basis)

ABAP etc. (Cross-Application)

HRCentral

Applicationswith/without HR

Plug-Ins IBU Add-On

CRMBW

SEM APO BBP

classic R/3"

A common Basis for all mySAP.com Products

Common mySAP.com Technology

CustomerPrograms

Applications,such as FI/CO

SAP BasisSAP BasisSAP Basis

System Software

SAP Basis

System Layer

Screen Processor

Programming InterfacesProgramming Interfaces

ApplicationsApplications

Co

mm

un

icat

ion

In

terf

ace

Co

mm

un

icat

ion

In

terf

ace

Use

r In

terf

ace

Use

r In

terf

ace

Runtime EnvironmentRuntime Environment

ABAPDictionary

ABAPInterpreter

Overview of the SAP Basis System

Operating System and Hardware PlatformOperating System and Hardware Platform

System Landscape

ProductionDevelopment Quality Assurance

Transport group Transport group

PRODQTST TRNGTEST CUST

SAND

R/3 Basis

System Software

Cust.Program

R/3 Businessapplications

(SAP standard)

CustomizingCustomizing

11

CustomerCustomerdevelop-develop-

mentment

33

Enhancements

22

Modification

44

Cust. exit 1

Cust. exit 2

ABAPWB

Change Management

System Platform

DialogSAPGUI

Languages

Databases

Operatingsystems

ABAP, C, C++, HTML, Java, Enterprise JavaBean, Active-X/OCX ControlsCORBRA, COM/DCOM, XML

Windows 3.1, Windows 95/98, Windows NT,OSF/Motif *, OS/2 Macintosh *, JavaWindow Terminal Server, WebGUI, Pervasive Computing, Hand-hold device,

Palm Computing, Smart Phone, Smart Card

DB2 forOS/390DB2 forOS/390

OS/390OS/390

AIXDigital UNIXHP-UX

AIXDigital UNIXHP-UX

ReliantUNIX (SINIX)

SOLARIS

ReliantUNIX (SINIX)

SOLARISWindows NT / 2000Windows NT / 2000 OS/

400OS/400

Hardware Bull/ZenithCompaqData General...

Bull/ZenithCompaqData General...

NCRSequentSNI

NCRSequentSNI

DigitalHP (Intel)IBM (Intel)

DigitalHP (Intel)IBM (Intel)

BullDigitalHP

BullDigitalHP

IBMSNISUN

IBMSNISUN

UNIX SystemsUNIX Systems

IBMAS/400

IBMAS/400

IBMS/390IBM

S/390

DB2 Common ServerINFORMIX-OnLineORACLE Microsoft

DB2 Common ServerINFORMIX-OnLineORACLE Microsoft

DB2 Common Server INFORMIX-OnLine

ORACLEMS SQL Server

DB2 Common Server INFORMIX-OnLine

ORACLEMS SQL Server

DB2 forAS/400DB2 forAS/400

Open Platforms, Open Technology, Open Standard, Open ArchitectureOpen Platforms, Open Technology, Open Standard, Open ArchitectureOpenOpen is the language of SAP is the language of SAP

CORBA, COM/DCOM, BizTalk, XML, Public-Key, Linux, Palm ComputingCORBA, COM/DCOM, BizTalk, XML, Public-Key, Linux, Palm Computingand more. SAP keeps in the front of technology Evolutionand more. SAP keeps in the front of technology Evolution

LinuxLinux

R/3 System Architecture

PresentationServers

ApplicationServers

WinNT,95,98

OS/2

Web GUI(Browser)

JavaWeb

Server

DataBase server

Production SystemProduction System

Q&A SystemQ&A SystemDevelopment SystemDevelopment System

AP+DBAP+DB

ITS serverITS server

System Architecture (example)

Server LAN (FDDI Ring)

FEG到

Ethernet

Ethernet

SAPGUI

SAP R/3 測 試 系 統 MonitorSAP R/3 上 線 系 統

Router Laser printer

Router

SAPGUI

Laser printer

Head Quarter

備 援 撥 接 線 路 撥 接 線 路

SAPGUI

Modem

MonitorSAP R/3 備 援 系 統

(Optional)

Data

INTERNET (public)

Router

Firewall

Web Server

SAPGUI Web Browser

Modem Modem

SAP R/3 開 發 系 統InternetTransaction Server

WAN(FrameRelay/ISDN/Lease L ine/X.25)

Modem Modem

Terminal server

Multiplexer

Modem

Site( Taiepi, HongKong, USA,其 他China)

VAN

EDI Subsystem

EDI CustomerEDI Vendor

BW System

Frontend GUI - EnjoySAP

EnjoySAP look & feel

Role-based single point ofaccess for multiple systems

Based on Web browser

Server-based

Personalized homepage

Multiple systems support

Multiple Languages Support

Customer HardwarePartner

SAPGoingLive Check

HardwareSizing

CustomerLoad Profile

SAPStd.Benchmarks

SAPStd.Benchmarks

Pro

du

ctive C

usto

mer

Req

uirem

ents

Co

nfi

gu

rati

on

pro

po

sal

CustomerConfiguration

CustomerConfiguration

A

Tests

Exp

erienceQuick SizerQuick SizerQuick SizerQuick Sizer

System Sizing

FIFinancial

Accounting

FIFinancial

Accounting

COControlling

COControlling

TRTreasury.

TRTreasury.

PSProjectSystem

PSProjectSystem

SDSales &

Distribution

SDSales &

Distribution

MMMaterials

Mgmt.

MMMaterials

Mgmt.PP

ProductionPlanning

PPProductionPlanning

QMQuality

Manage-ment

QMQuality

Manage-ment PM

Plant Main-tenance

PMPlant Main-

tenanceHR

HumanResources

HRHuman

Resources

WFWFWorkflowWorkflow

WFWFWorkflowWorkflow

ISIndustry

Solutions

ISIndustry

Solutions

SAP R/3 System Estimate

R/3R/3

Client / ServerABAP

Client / ServerABAP

InternetIntranetInternetIntranet

Module ?

Users ?

Architecture ?

Location ?

Bandwidth ?

Integration ?

Migration ?

Performance ?

Result !Result !

SAP DevelopmentSAP Development

Development Environment

• Script-like Language, SQL Enabled• Object-Oriented, COM/COBRA Enabled• Programming from Template• Tools, Tools, and a lots of Tools

ABAP Workbench

ABAP Debugger

ABAP Dictionary

Customizing Tool – IMG

SAP AdministrationSAP Administration

Administration & Control Tools

Consolidation- posting-fast entryConsolidation- posting-fast entry

DOCTYDOCTYPPCoIDCoIDSUBGR SUBGR

STST000011000011

POPERPOPERTEXTTEXT

ITEMNITEMNOO

TTYTTYPP

TRPTTRPTR.R.

AMOUNTAMOUNT..

103201010320100030710103071010

00

50.00050.000++50.0050.00

0-0-

12/ 9212/ 92Diff.red.bal/Diff.red.bal/strghtlinestrghtline

Basic R/3Management

Monitoring and Alert

Management

PerformanceManagement

Database Management

Data Archiving

Output Management

Background Processing

Workload Management

User and Security

Management

ApplicationProgramming

Interfaces

CCMS - Computer Center Management System

Monitoring specific

transactions

End-to-end response time

The Authorization Concept

Profile 1 Composite profile 2

Authorization 1

Profile 2 Composite profile 1

Authorizationprofile x

Authorization 2 Authorization x

User master record

Authorization object 1 Authorization object 2 Authorization object x

Profile Generator: Authorizations

R

Transaktionscode FD02

Change Activity Group: AuthorizationsAuthorizations Edit Goto Utilities Environment System Help

Open Changed Maintained Org. levels...

Maint.: 0 Non-maintained org. levels, open fields, Status: Changed

Standard Transaction code check at transaction start

Standard Transaction code check at transaction start

Standard Cross-Application Authorization Objects

Standard Financial Accounting FI

Standard Customer: Change authorization for specific fields

Standard Customer: Change authorization

Standard Customer: Account authorization

Standard Customer: Authorization for company codes

Standard Customer: Authorization for company codes

Activity 02

Company code 0001-9999

+

-

-

-

-

-

-

++

company boundary

mySAP.com Workplace - Single Sign-on

Web browser access

Workplaceindustry-specific

role-basedpersonalizeddrag & relate

Workplaceindustry-specific

role-basedpersonalizeddrag & relate

Market-place

Market-place

3.1H

R/3 4.6FIFI LOLO

HRHR

CRMCRMKMKM

B2BB2B

SEMSEM

APOAPO

BWBW

CFMCFMmySAP.com components

openInternet

standards

R/2R/2

non mySAP.com3rdparty3rd

party

legacylegacy

PartnerPartner

SAPSAP

inside

outsidemySAP.com Internet services

other Internet services

Cock-pits

Cock-pits

Single Sign-onSingle Sign-on

User Distribution Model for CUA

Central System

Client Systems

SAP Interface and InternetSAP Interface and Internet

R/3 Interface Technology

HighLevel

Lowlevel

SAP Technology

Communication Interface

Communication System

MailMAPI SMTPX.400

MailMAPI SMTPX.400

EDIEDI

Business API Business API

RFCRFC

CPI-CCPI-C

Q-APIQ-API

IDOCIDOC

ALEALEOLEOLE

• SDK, Library,API Specification and Sample• Gateway Software from SAP• 3rd Party Products• Template, SAP Interface Advisor

Data Exchange

Document

IDoc

Message

IDocIDoc

SAP R/3 System SAP R/3 System SAP R/3 System SAP R/3 System

EDI SubsystemEDI Subsystem EDI SubsystemEDI Subsystem

SAP R/3 System SAP R/3 System SAP R/3 System SAP R/3 System

ALE - Application Link Enabling

PP Inventory

management Internal sales,

shipping and billing Local purchasing PM Local SOP

Sales, shipping and billing

Purchasing of trading goods

Inventory management

Local controlling

Financials Central controlling Central SOP Information Systems:

Inventory Purchasing Sales

Central purchasing Reference system for

Master Data and Control Data

Middleware for DistributedBusiness Processes

EDI - Electronic Data Interchange

Documents

Ext. application

EDI messages

EDI subsystem

Idoc type

Idoc interface

Control record

Daten-

satzDaten-

satzData

record

SteuersatzSteuersatzControl record

R/3 application

SAP documents

XML-based Communication

Internet R/3Application

Server

BAPI BAPI ABAP ObjectsABAP Objects

BC

RFC

HTML / HTTP

Standard Clients

Generated Clients/Servers

HTTPC++JavaVB

HTML / HTTPXML / H

TTP

Open Interface

C++ ISAPI

XML Appl.

BCBC

SAP Portals Bringing it all Together

Drag & Relate

Everything You Need in a Browser

LaunchPadPersonal,Role-basedNavigation

LaunchPadPersonal,Role-basedNavigation

MiniAppsMonitoringand Interaction

MiniAppsMonitoringand Interaction

mySAP.com Workplace – Enterprise Portal

Architecture - ITS Server, WebGUI

AGate

Browser

WGate

R/3-System

R/3 InternetApplication Component

BAPI

R/3 Data

Web Server

User RequestUser RequestSend Prepared

Request

Send Prepared Request

R/3 InputR/3 Input

R/3 OutputR/3 Output

HTML PageHTML Page

Call WGateCall WGate

Load Service File

Load Service File

Load HTML Template

Load HTML Template

HTML-Templates

HTML PageHTML Page

ITS Server

http://www.saplabs.com/usa/devarea/itsapps.htm

R/3 Internet Architecture

Web Server WGateISAPI

Web ServerWGateNSAPI

AnyWeb Server

+ UNIX

SAP Application ServerAnd Database

(Any Supported Platform)

AGateTCP/IP

SAPGUI

RFC

WGateCGI

Lotus Domino

Web Server

WGateCGI

AS/400

WGate/AGate Load Balancing

AGateWeb Server Wgate

WGate/AGate Load Balancing

AGateWeb Server WGate

AGate

AGate

Sales

R/3 Login Groups

AGateWeb Server Wgate

AGate

AGate

Http Routing

AGate

Web Server Wgate

AGate

AGate

Web Server Wgate

Http Router

Virtual ITS Servers

CentralITS Server

TransportIAC

CustomizingTemplates

TransportIAC

CustomizingTemplates

Consolidation R/3CON

ITSCON

Production R/3PRD

ITSPRD

Development R/3DEV

ITSDEV

R/3 Server

Automatic Mapping to HTML - WEB GUI

Automatic Mapping to HTML - HTML Template

Additional functionality,for example, roll-overhelp texts

Example: Interaction with the Business Warehouse

BW Provides Analytical Power

SAP SupportSAP Support

Support Infrastructure

Local Supportat SAP's international subsidiaries

RegionalSupportCenters

DevelopmentSupport Centers

American region :Mon - Sun2 pm - 1 am CET

American region :Mon - Sun2 pm - 1 am CET

European region:Mon - Sun 8 am - 6 pm CET

European region:Mon - Sun 8 am - 6 pm CET

• R/3 Support network based on R/3 Online Service System (OSS)

• Support via remote connection• Partner integration

• R/3 Support network based on R/3 Online Service System (OSS)

• Support via remote connection• Partner integration

Global 24 x 7 Service Priority 1 Problems

APA region:Mon - Sun1 am - 11 am CET

APA region:Mon - Sun1 am - 11 am CET

Going Live Check

-2 months -1 month +1 month

Analysis• Sizing

plausibility check• Configuration • Load distribution • R/3 Basis

Optimization• Check central

business process• Transactions with

high resource consumption

• Sizingplausibility check

Verification• Configuration• Sizing

plausibility check• System usage and

bottleneck analysis

RegularEarlyWatchanalyses

5 Go Live &Support Production

Start of Production

TeamSAP Service 1, Go-Live Quality Assurance

EarlyWatch

Poor system performanceLive

R/3System

EarlyWatchReport

Logging on to customer’s R/3 System and analyzing it in detail

EarlyWatchCustomers

TeamSAP Service 2: System Performance Tuning

Continuous Improvement

Upgrade Change Management Scalability

Reliable Operation Manageability Performance Availability Security

Third Party Software Interfacing Custom DevelopmentExtension

IntegrationBusiness

IntegrationDocumentIntegration

UserIntegration

Globalization

Implementation Sizing Installation Configuration Configuration Testing

SAP Business Technology Map

Choice of Preinstalled & Pre-Configured Best-Practice SystemsComponent-based Incremental Installation

Business Scoping

& Customization

Organization, Administration & Execution of Migration Processes

Business ProcessTesting

Centrally ManagedConfigurable Business Processes

Internet Distribution & Mgmt of Business Documents Desktop/Office Integration

User-Portal Personalized, Rolebased Working Environment

Multiple LanguagesMultiple CurrenciesEuro Support

Ready-to-Use, Stable & Cost-Effective Third Party Product Integration

Complete OperationsConcept

Multi-Tier Internet Architecture & Optimized Transaction Management

Internet SecurityUser Profile Administration

Early Warning of Possible Upcoming Failures

Remote UpgradesMinimized Downtime

Flexible, Immediate Change of Business ProcessesOutsourcing Capabilities

Support for Small Businesses up to Global Corporations

Internet enablement with mySAP.com: technology for personal, collaborative solutions on demand

Compliance to Web-Content Standards & Web Technology Based Infrastructure

Web Application DevelopmentObject-Oriented Business Programming

HTTP://www.sap.com/solutionmaps

Sizing Installation Configuration Data Migration Testing

Proven, Cost-Effective Sizing Methodology (B01)

Component Based Sizing (B01)

Complete System Landscape Installation Procedure (B02)

Choice of Preinstalled & Pre-Configured Best-Practice Systems (B03, PH)

Component-based Incremental Installation (B00)

Analysis & Optimization of Business Processes (B04)

Business Scoping & Customization (B04)

Task-specific Business Process Configuration (B06)

Dynamic Business Form Layout (B07, P203)

Data Conversion & Transport from Existing Legacy Systems (B08, P208)

Organization and Administration of Entire Migration Process (B08)

Business Process Testing (B09, P210)

Performance Analysis (B09)

Volume & Stress Testing (B09, P210)

Based on Business Requirements Stated as Business-Oriented Figures (B01)

Balanced Set of Needed Hardware Components (B01)

Interactive, Up-to-Date Sizing via Internet (B01)

Cooperation of Hardware Vendors & Solution Provider (B01)

Sizing Reference Database

Unattended Installation & User Language Enabling of Presentation Clients (B02)

Online Access to Sizing Results (B01)

Fast Installation Process (B02, B03)

Certified Installation Partners (B00)

Customer Individual Implementation after Application Hosting (B00)

Planning & Resource Checking of Migration Process (B08)

Consistency & Completeness Check (B08)

Documentation & Migration Auditing (B08)

Migration in Heterogeneous Environments (B08, P208)

Planning & Execution of Entire Test Process (B09)

Management of Manual Test Resources

Recording Functionality (B09)

Structured Combination of Test Tasks (B09)

Automated Test Runs (B09)

Integrated Documentation & Archiving of Test Results (B09)

Incorporation of External Applications in Test Process

Monitoring & Reporting (B09, P210)

Creation of Test Data (B09)

Implementation

Industry & Country Specific Best-Practice Solution Templates (B05, B06)

Visual Business Process Modeling (P107)

Tracking & Documentation of Business Process Mapping (B00, B06)

Personalized, Role, User-Group Specific Functionality & Layout (B18)

Role-oriented Business Process Analysis (B05)

Flexible Business Form Adjustment (B07)

SAP Business Technology MapM

eth

od

s &

Pro

ce

ss

es

Be

st-

Pra

cti

ce

s &

Fe

atu

res

Mapping of business processes Proven approach Reduced costs Ensured quality and know-how transfer Efficient use of resources Reusable for subsequent implementation

phases

Accelerated SAP - SAP Implementation Methodology

Question and Answer

Question and Answer

Q&A