david's resume updated 2015
TRANSCRIPT
DAVID P. MCKEE 8753 Embassy Drive
Sterling Heights, MI 48313 (248) 310 – 0880
OBJECTIVE To obtain a career in the sales/customer service position area
PROFESSIONAL PROFILE
• Motivated and self-driven professional with sales, customer service, and management backgrounds
• Genuinely enjoy interacting with customers, accounts, and potential customers and building relationships with them
• Known for providing excellent service and maintaining a friendly and competitive sales environment
RELEVANT SKILLS & ACCOMPLISHMENTS Enterprise Rent-A-Car, Farmington Hills, MI. 2011-Present
SALES
• Achieved elite employee status in sales six months in 2013 • Top performer for 14 months our of 24 months in 2013-2015 • Acted as a mentor for newer employees in terms of sales • Built and maintained a wide customer base while marketing to increase new accounts • Promoted four times within Enterprise based off of sales success • Executed account details using ERAC 2.0 program, Microsoft Office, and Excel
CUSTOMER SERVICE
• Acquired some of the strongest and most consistent customer service scores in the company
• Provided new and innovative ways to provide the best service to our customers in the industry
• Received numerous awards and recognition for customer service scores at Enterprise. • Achieved elite scores in the company while maintaining the sales culture at the largest
branch in Michigan
MANAGEMENT • Managed 15+ employees at a time • Managed the largest branch in Michigan in terms of volume • Trained new employees in areas of opportunity in sales within Enterprise • Maintained current accounts while conducting weekly marketing in surrounding local
businesses to gain new clients the marketplace.
David P. McKee 8753 Embassy Drive
Sterling Heights, MI 48313 (248) 310 – 0880
EDUCATION
• Saginaw Valley State University (Fall 2006 – May 2012) Criminal Justice Major and Communications Minor; Graduated May 2012
• Rochester Stoney Creek High School (Graduated June 2005) Earned basic education and high school diploma
PROFESSIONAL DEVELOPMENT
• Management Training (March, May, and June 2014) Attended company-led professional training sessions to heighten field skills
• Inside Sales Training (June 2012) Learned comprehensive techniques required to perform top sales
INTERESTS AND ACTIVITIES
• Charitable Work (2010 – present) Coached youth baseball and umpire for youth travel baseball in the Oakland County area
REFERENCES Lillian Ashman, Account Specialist Enterprise Rent-a-Car 67515 S Main St Richmond, MI 48062 (586) 960-4545 Ashley Milgie, Assistant Manager Enterprise Rent-a-Car 20217 Hall Road Macomb, MI 48044 (586) 783-6220 Tiffany Timmons, Manager Enterprise Rent-a-Car 914 Rochester Rd Rochester Hills, MI 48307 (941) 661-7896