David Henderson, VP of Services and Supportdhenderson@gcsit.comCell: (907) 317-5643

Random Thoughts: About Leading Teams

A Bit About Me

• I’m a NERD at the core, don’t believe me? Ask me about my truck.

• First computer was a Commodore Vic 20• Happily married for 22 years with a Son

and Daughter

• Over 20 years working in Information technology• Process analysis and design • Project management• Software management, design, and deployment • Selling and supporting IT solutions

• Leading Services and Support with over 25 participant

Who Is GCSIT?

• Professional Services, Support Solutions, IT Solutions, Consulting focused on the Pacific Northwest

• Over 25 years committed to providing our customers Measurable and Predictable Business Impact within our over 450 Commercial and Public sector customers we serve in Alaska, Washington, and Oregon.

• Strong focus on 7 practice areas

2011, 2012, 2015DELL Channel Partner of the Year

GCSIT Core Tenants

• Stakeholder focused - Always committed to the Creation of WIN / WIN / WIN

• We appreciate and never forget that customers have at least 14 different ways to string together technology to meet any required business impact

• Strong Solution Architecting and Engineering Expertise aligned to the required business.

• We are committed to Measurable, Predictable and Accountable business

outcomes for our Customers and Partners.

What Makes a Leader?

• Plan, prioritize, organize• Be genuinely interested in other people• Trust people and be trustworthy• Show passion and motivate• Be humble• Teach and Learn• You are human, show your emotions

Have fun every day or go home

I Didn’t Invent Anything

“When people are doing their job, I work for them.

When they aren’t doing their job, that’s when they work for me.”

Darryl Sutherland

Plan, Prioritize, Organize

Read the 7 habits of highly effective people.

Be interested in other people

You can be efficient with things. People take time.

Be interested in other people

You can be efficient with things. People take time.

You have a strong inner motivation to influence people and circumstances. You thrive on competitive situations and challenging assignments. The stresses and pressures of everyday work and life are unlikely to reduce your effectiveness and enthusiasm.

www.123test.com

Maintaining a Great Team

Work Horses

Medians

SuperStars

Deadwood

Trainees

Situational Leadership

Situational Leadership

Is NotSomething You

Do To PeopleBut

Something You Do With People

Situational Leadership

Willing Not Willing

Not

Cap

able

Capa

ble

Learn

• 7 Habits of Highly Effective People, Dr. Stephen Covey

• How to win friends and influence people, Dale Carnegie

• Leadership and the One Minute Manager, Ken Banchard

• Getting to Yes, Negotiating an agreement without giving in, Roger Fisher

• The E Myth, Why Most business don’t work and what to do about it, Michael Gerber

Thanks

Questions