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ENTERPRISE CONNECTORS DATA INTEGRATION IMPLEMENTATION OPTIONS FOR VOCOLLECT VOICE ®

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Page 1: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

ENTERPRISE CONNECTORS

DATA INTEGRATION IMPLEMENTATION OPTIONS FOR VOCOLLECT VOICE®

Page 2: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

Unleashing Higher Business PerformanceThrough Voice

www.vocollectvoice.com

For over 25 years, Vocollect Voice has driven proven performance improvements in productivity, accuracy, safety, and job satisfaction as well as delivery of rapid ROI across diverse companies on six continents. The growing mandate in IT circles to embrace only those applications that fit into an Enterprise-wide IT strategy requires more than just delivery of superior operational functionality and performance. Today voice applications must be held to a higher standard – one where the architecture upon which they are built keeps pace with evolving needs and expectations, both now and into the future.

Vocollect enables users to achieve the benefits of voice from their existing WMS and IT infrastructure through our Enterprise Connectors. Vocollect Enterprise Connectors provide the bridge between your existing systems and Vocollect’s world class voice solutions.

2

It’s All About Flexibility and Choice: The Spectrum of Vocollect Enterprise Connectors

Today’s IT landscape is changing too quickly to embrace the previous generation’s closed and inflexible technology offerings. No matter what WMS or ERP solution you are using, or if you are running a home-grown IBM® iSeries® (AS/400-based) solution, Vocollect Voice will seamlessly integrate with your data.

Beneftis of Voice-Enabling Workflows: Meeting Your Needs Today and in the FutureImproves Operational Performance. By streamlining DC processes, ensuring data accuracy, and providing real-time pro-cess validation, customers report 15% - 25% increases in productivity, 99.9% accuracy levels, while reducing trainingand onboarding times.Accelerates ROI. Through improving individual and team productivity, decreasing errors across the DC, achieving more rapid deployments, and providing an integrated offering for rapid implementation, customers generally achieve ROI onvoice within 9 months.Decreases Total Cost of Ownership (TCO). By integrating with a wider range of standard and custom warehouse manage-ment systems, lowering integration costs, and easing ongoing maintenance and upgrades.

Warehouse Management System (WMS)/Enterprise Resource Planning (ERP) System

WMS ProcessLogic

VocollectVoiceInterface

Objects®

Direct Interface

Vocollect VoiceDirect®

Vocollect VoiceExpress®

Customer SpecificVoiceApplication

VoiceLinkor Partner

Developed VoiceApplication

Vocollect VoiceLink®

or PartnerDeveloped Voice

Application

RF Telnet,Web Services &

Direct Database VIO API

BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE

Page 3: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

The Vocollect Data Process Flow

www.vocollectvoice.com3

Each of our enterprise connectors enables seamless integration with our market-leading voice software options, VoiceClient® and VoiceCatalyst®. It enables the use of voice and device management with our industry-leading VoiceConsole® management solution. No matter the integration option you select, you know that your Vocollect Voice Solution will provide your business with the flexibility to support today’s needs and what your best practice business needs might be in the future.

Door101

www.vocollect.com

Door102

Shipping

Receiving

Door103

Door201

Door202

Door203

Door204

Store101

Freezer

Store102

Store103

Power Station

Charging

Area

STORE328

STORE239

STORE735

STORE836

STORE629

STORE423

Move toloading dock C4

I

5

6

3

4

1

2

Yard Management

ReplenishmentBulk Transfers

Vocollect in the Freezer

Voice with Scanning

Value-Added Services

Refrigerated Specialty Products

Batch-Picking

Line-Loading

Pick-to-Tote

Order PackingPut-Away

Loading

Reverse Logistics

Cycle-Counting/Inventory Control

Direct-Powered Vocollect on

Vehicles

Order SelectionCases &

Mixed Pallets

Quality Auditing

Cross-Docking

ReceivingWMS/E

RP

Back-Stocking

Put-to-Store

High-Value Products

Workflows That Can Be Voice-Enabled

WMS/ERP/Legacy

Vocollect VoiceConsole• Mobile Appliance ManagementVocollect

EnterpriseConnector

VocollectVoice

Software

Voice-Enabled Worker

“Ready”

“2-8-7”

“2”

“Aisle 25”

“414”

“Pick 2”

“417”

for Workflow

Task

Vocollect Data Process Flow

Vocollect VoiceClientand VoiceCatalyst• Directs the voice process in the warehouse, for example, ‘Read check digit’, ‘Pick Two’, ‘Confirm’• Worker-specific controls - voice speed, language, workflows, etc.

Enterprise Connector Options:• Vocollect VoiceExpress

• Vocollect VoiceLink• Vocollect VoiceInterface Objects• Vocollect VoiceDirect • Vocollect VoiceDirect ERP for use with SAP®

PREMIER EXPERIENCE BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE

Page 4: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

www.vocollectvoice.com4

Vocollect VoiceLinkVoiceLink is the result of over 20 years of experience in thousands of voice applications on six continents. Embedded standard configurations for all DC applications offer more than 400,000 configuration options that allow you to uniquely alter the process performance of your voice implementation without the need for developing any code.

These configuration settings have been tested, supported, and verified to give you maximum flexibility. The above graphic illustrates how the Vocollect Voice Integration Platform architecture has been structured to support the integration of VoiceLink and future Vocollect Voice offerings.

VoiceLink helps you accelerate deployment planning with your IT group. That saves you precious time that could be better spent on running your business and planning for the future. You’ll earn the respect of your IT experts when you bring them applications that minimize support complexities and the costs associated with managing disparate systems. And because of the ease of integration and configuration with VoiceLink through the Vocollect Voice Integration Platform, you’ll help avoid some of the painful pitfalls associated with custom development, such as cost overruns, wasted time, and function shortfalls.

Benefits of VoiceLink Complete middleware application offering rapid implementation and ROI. Completely configurable and adaptable. Supports countless DC (distribution center) processes. Available in over 20 languages. Industry-leading web architecture. Integrates with virtually any WMS or host system. Equal performance in one or multiple locations to support a centralized architecture.

Vocollect VoiceExpressVocollect VoiceExpress provides a rapid implementation option for Vocollect Voice-enabled workflows. Customers can realize the productivity, accuracy and training benefits of Vocollect Voice faster than ever before. VoiceExpress is a Vocollect Enterprise Connector application offering a fast process improvement approach to maximize operations with best practices and supports process re-engineering without modifying the host system.

Benefits of VoiceExpress

Get Vocollect Voice operational in days. Reengineer processes and optimize for voice resulting in double-digit productivity gains and accuracy of >99.9%. Incorporates Vocollect Voice best practice expertise and industry experience. For existing Vocollect users, supports “hybrid” voice/WMS configurations -- complements VoiceDirect and

VoiceLink installations for additional workflows. Leverages the Vocollect VoiceArtisan® open and flexible development framework. Eliminates the need to make changes to an existing WMS/ERP system. Reduce support needs from IT and other infrastructure staffing resources. Achieve the benefits of a hands-free experience for superior worker ergonomics.

BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE

Page 5: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

www.vocollectvoice.com5

Vocollect VoiceDirectIn 2000, Vocollect set the standard for the supply chain industry, delivering the first direct, real-time WMS voice interface, VoiceDirect. Today Vocollect Voice remains the global performance standard, providing the direct voice application interface that is supported by all of the leading WMS providers worldwide. Benefits of VoiceDirect

Supports real-time processing directly with your WMS or host system. This choice is for companies that require immediate transaction information at the host level.

Quickly and easily implement voice-directed applications – from order selection to many other supporting DC functions.

Access needed information to manage discrepancies as they occur. Easily and automatically reconcile exceptions.

Vocollect VoiceDirect ERP for use with SAPVoiceDirect ERP fully embraces and leverages SAP standards and fully utilizes the SAP NetWeaver Landscape to voice-enable transactions for SAP - WM and EWM warehouse mod-ules. VoiceDirect ERP speech enables SAP Mobile Data Entry screens for specific dialogs/tasks such as Selection, Put-Away and Cycle Counting.

With Vocollect Voice you manage your entire distribution cycle more effectively, from selection and cycle counting through replenishment. Together, SAP and Vocollect will help you improve your warehouse productivity and overall accuracy.

Vocollect VoiceInterface ObjectsVocollect VoiceInterface Objects is another option for WMS providers looking to seamlessly integrate Vocollect Voice into their application. This Enterprise Connector option enables the WMS provider to drive the necessary Vocollect workflow logic centrally, while relying on the Vocollect VoiceClient to provide the highest quality dialog processing, voice recognition and Text-to-Speech engine vital for a robust voice-enabled solution.

Vocollect VoiceInterface Objects provides a flexible set of voice instructions that comprise a flexible voice-enabled scripting language, with the capabilities to design sophisticated client-side behavior. Using a number of industry standard API integration methods including shared-libraries supporting Microsoft .Net, Java and C++ development environments. Use the development environment that you and your development organization are most comfortable and already having technical skills.

Benefits of VoiceInterface Objects Allows partners to use their existing development environment and resources to develop Vocollect Voice

applications. Gives partners full control of their Vocollect Voice application. Enables partners to focus on the application logic. Ensures a quality voice implementation, leveraging Vocollect’s extensive voice expertise to create encapsulated

tested, reusable, best practice workflow components.

Benefits of VoiceDirect ERP for use with SAP VoiceDirect ERP fully embraces and leverages SAP standards and fully utilizes the SAP NetWeaver Landscape

to voice-enable transactions from either the SAP WM or EWM warehouse modules VoiceDirect ERP speech enables SAP Mobile Data Entry screens specific for dialogs/tasks such as: Selection,

Put-Away and Cycle Counting. Together, SAP and Vocollect will help you improve your warehouse productivity and overall accuracy, while

driving a quantifiable bottom-line increase of up to 5% annually.

PREMIER EXPERIENCE BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE

Page 6: DATA INTEGRATION IMPLEMENTATION OPTIONS FOR ......Unleashing Higher Business Performance Through Voice For over 25 years, Vocollect Voice has driven proven performance improvements

Vocollect by HoneywellHeadquarters703 Rodi RoadPittsburgh, PA 15235United States

[email protected]

Vocollect EMEAGemini HouseMercury ParkWycombe Lane, Wooburn GreenBuckinghamshire, HP10 0HH United Kingdom

+44 (0) 1628 55 [email protected]

www.vocollectvoice.com6

© Copyright 2013, Honeywell International, Inc. All rights reserved. Vocollect, Vocollect Voice, VoiceApplications, VoiceArtisan, VoiceCatalyst, Voice-Console, VoiceDirect, VoiceExpress, VoiceLink, VoiceInterface Objects, Talkman, Hands-Free, Eyes-Free, Vocollect Adapted Speech Recognition and Voice-Directed Work are either registered trademarks or trademarks of Vocollect.

iSeries is a registered trademark of IBM Corporation.

SAP is a registered trademark of SAP AG in Germany and in several other countries.

All other trademarks are property of their respective owners.

Vocollect by Honeywell is the leading provider of innovative voice technology solutions that help companies with mobile workers run a better business. Together with a global team of over 2,000 Vocollect Certified Professionals, Vocollect enables companies to save more than $20 billion annually through further optimization of operations, improving business decision capabilities, and delivering the industry’s premier worker experience in challenging industrial environments to nearly one million mobile workers who move in excess of $5 billion of products every day.

Vocollect integrates with all major WMS and ERP systems and supports the industry’s leading handheld computing devices. Visit us at www.vocollectvoice.com.

www.vocollectvoice.com

Vocollect Asia PacificUnit 3, 29/F, Sino Plaza 255-257 Gloucester Road Causeway Bay Hong Kong

Hong Kong: +852 3915 7000China: +86 10 5957 4817 Australia: +61 409 527 [email protected]

Vocollect Latin America

North: +52 55 5241 4800 ext. 4915 South: [email protected]

Vocollect JapanShiba 2-Chome Bldg 8F2-2-15 Shiba, Minato-kuTokyo 105-0014 Japan +81 (0)3 3769 [email protected]

Vocollect Singapore151 Lorong Chuan#05-02A/03 New Tech Park, Lobby CSingapore 556741 Singapore: +65 6305 2369India: +91 124480 [email protected]

Improved Accuracy.Increased Productivity.Real Business Results.