data integration implementation options for ......unleashing higher business performance through...
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ENTERPRISE CONNECTORS
DATA INTEGRATION IMPLEMENTATION OPTIONS FOR VOCOLLECT VOICE®
Unleashing Higher Business PerformanceThrough Voice
www.vocollectvoice.com
For over 25 years, Vocollect Voice has driven proven performance improvements in productivity, accuracy, safety, and job satisfaction as well as delivery of rapid ROI across diverse companies on six continents. The growing mandate in IT circles to embrace only those applications that fit into an Enterprise-wide IT strategy requires more than just delivery of superior operational functionality and performance. Today voice applications must be held to a higher standard – one where the architecture upon which they are built keeps pace with evolving needs and expectations, both now and into the future.
Vocollect enables users to achieve the benefits of voice from their existing WMS and IT infrastructure through our Enterprise Connectors. Vocollect Enterprise Connectors provide the bridge between your existing systems and Vocollect’s world class voice solutions.
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It’s All About Flexibility and Choice: The Spectrum of Vocollect Enterprise Connectors
Today’s IT landscape is changing too quickly to embrace the previous generation’s closed and inflexible technology offerings. No matter what WMS or ERP solution you are using, or if you are running a home-grown IBM® iSeries® (AS/400-based) solution, Vocollect Voice will seamlessly integrate with your data.
Beneftis of Voice-Enabling Workflows: Meeting Your Needs Today and in the FutureImproves Operational Performance. By streamlining DC processes, ensuring data accuracy, and providing real-time pro-cess validation, customers report 15% - 25% increases in productivity, 99.9% accuracy levels, while reducing trainingand onboarding times.Accelerates ROI. Through improving individual and team productivity, decreasing errors across the DC, achieving more rapid deployments, and providing an integrated offering for rapid implementation, customers generally achieve ROI onvoice within 9 months.Decreases Total Cost of Ownership (TCO). By integrating with a wider range of standard and custom warehouse manage-ment systems, lowering integration costs, and easing ongoing maintenance and upgrades.
Warehouse Management System (WMS)/Enterprise Resource Planning (ERP) System
WMS ProcessLogic
VocollectVoiceInterface
Objects®
Direct Interface
Vocollect VoiceDirect®
Vocollect VoiceExpress®
Customer SpecificVoiceApplication
VoiceLinkor Partner
Developed VoiceApplication
Vocollect VoiceLink®
or PartnerDeveloped Voice
Application
RF Telnet,Web Services &
Direct Database VIO API
BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE
The Vocollect Data Process Flow
www.vocollectvoice.com3
Each of our enterprise connectors enables seamless integration with our market-leading voice software options, VoiceClient® and VoiceCatalyst®. It enables the use of voice and device management with our industry-leading VoiceConsole® management solution. No matter the integration option you select, you know that your Vocollect Voice Solution will provide your business with the flexibility to support today’s needs and what your best practice business needs might be in the future.
Door101
www.vocollect.com
Door102
Shipping
Receiving
Door103
Door201
Door202
Door203
Door204
Store101
Freezer
Store102
Store103
Power Station
Charging
Area
STORE328
STORE239
STORE735
STORE836
STORE629
STORE423
Move toloading dock C4
I
5
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Yard Management
ReplenishmentBulk Transfers
Vocollect in the Freezer
Voice with Scanning
Value-Added Services
Refrigerated Specialty Products
Batch-Picking
Line-Loading
Pick-to-Tote
Order PackingPut-Away
Loading
Reverse Logistics
Cycle-Counting/Inventory Control
Direct-Powered Vocollect on
Vehicles
Order SelectionCases &
Mixed Pallets
Quality Auditing
Cross-Docking
ReceivingWMS/E
RP
Back-Stocking
Put-to-Store
High-Value Products
Workflows That Can Be Voice-Enabled
WMS/ERP/Legacy
Vocollect VoiceConsole• Mobile Appliance ManagementVocollect
EnterpriseConnector
VocollectVoice
Software
Voice-Enabled Worker
“Ready”
“2-8-7”
“2”
“Aisle 25”
“414”
“Pick 2”
“417”
for Workflow
Task
Vocollect Data Process Flow
Vocollect VoiceClientand VoiceCatalyst• Directs the voice process in the warehouse, for example, ‘Read check digit’, ‘Pick Two’, ‘Confirm’• Worker-specific controls - voice speed, language, workflows, etc.
Enterprise Connector Options:• Vocollect VoiceExpress
• Vocollect VoiceLink• Vocollect VoiceInterface Objects• Vocollect VoiceDirect • Vocollect VoiceDirect ERP for use with SAP®
PREMIER EXPERIENCE BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE
www.vocollectvoice.com4
Vocollect VoiceLinkVoiceLink is the result of over 20 years of experience in thousands of voice applications on six continents. Embedded standard configurations for all DC applications offer more than 400,000 configuration options that allow you to uniquely alter the process performance of your voice implementation without the need for developing any code.
These configuration settings have been tested, supported, and verified to give you maximum flexibility. The above graphic illustrates how the Vocollect Voice Integration Platform architecture has been structured to support the integration of VoiceLink and future Vocollect Voice offerings.
VoiceLink helps you accelerate deployment planning with your IT group. That saves you precious time that could be better spent on running your business and planning for the future. You’ll earn the respect of your IT experts when you bring them applications that minimize support complexities and the costs associated with managing disparate systems. And because of the ease of integration and configuration with VoiceLink through the Vocollect Voice Integration Platform, you’ll help avoid some of the painful pitfalls associated with custom development, such as cost overruns, wasted time, and function shortfalls.
Benefits of VoiceLink Complete middleware application offering rapid implementation and ROI. Completely configurable and adaptable. Supports countless DC (distribution center) processes. Available in over 20 languages. Industry-leading web architecture. Integrates with virtually any WMS or host system. Equal performance in one or multiple locations to support a centralized architecture.
Vocollect VoiceExpressVocollect VoiceExpress provides a rapid implementation option for Vocollect Voice-enabled workflows. Customers can realize the productivity, accuracy and training benefits of Vocollect Voice faster than ever before. VoiceExpress is a Vocollect Enterprise Connector application offering a fast process improvement approach to maximize operations with best practices and supports process re-engineering without modifying the host system.
Benefits of VoiceExpress
Get Vocollect Voice operational in days. Reengineer processes and optimize for voice resulting in double-digit productivity gains and accuracy of >99.9%. Incorporates Vocollect Voice best practice expertise and industry experience. For existing Vocollect users, supports “hybrid” voice/WMS configurations -- complements VoiceDirect and
VoiceLink installations for additional workflows. Leverages the Vocollect VoiceArtisan® open and flexible development framework. Eliminates the need to make changes to an existing WMS/ERP system. Reduce support needs from IT and other infrastructure staffing resources. Achieve the benefits of a hands-free experience for superior worker ergonomics.
BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE
www.vocollectvoice.com5
Vocollect VoiceDirectIn 2000, Vocollect set the standard for the supply chain industry, delivering the first direct, real-time WMS voice interface, VoiceDirect. Today Vocollect Voice remains the global performance standard, providing the direct voice application interface that is supported by all of the leading WMS providers worldwide. Benefits of VoiceDirect
Supports real-time processing directly with your WMS or host system. This choice is for companies that require immediate transaction information at the host level.
Quickly and easily implement voice-directed applications – from order selection to many other supporting DC functions.
Access needed information to manage discrepancies as they occur. Easily and automatically reconcile exceptions.
Vocollect VoiceDirect ERP for use with SAPVoiceDirect ERP fully embraces and leverages SAP standards and fully utilizes the SAP NetWeaver Landscape to voice-enable transactions for SAP - WM and EWM warehouse mod-ules. VoiceDirect ERP speech enables SAP Mobile Data Entry screens for specific dialogs/tasks such as Selection, Put-Away and Cycle Counting.
With Vocollect Voice you manage your entire distribution cycle more effectively, from selection and cycle counting through replenishment. Together, SAP and Vocollect will help you improve your warehouse productivity and overall accuracy.
Vocollect VoiceInterface ObjectsVocollect VoiceInterface Objects is another option for WMS providers looking to seamlessly integrate Vocollect Voice into their application. This Enterprise Connector option enables the WMS provider to drive the necessary Vocollect workflow logic centrally, while relying on the Vocollect VoiceClient to provide the highest quality dialog processing, voice recognition and Text-to-Speech engine vital for a robust voice-enabled solution.
Vocollect VoiceInterface Objects provides a flexible set of voice instructions that comprise a flexible voice-enabled scripting language, with the capabilities to design sophisticated client-side behavior. Using a number of industry standard API integration methods including shared-libraries supporting Microsoft .Net, Java and C++ development environments. Use the development environment that you and your development organization are most comfortable and already having technical skills.
Benefits of VoiceInterface Objects Allows partners to use their existing development environment and resources to develop Vocollect Voice
applications. Gives partners full control of their Vocollect Voice application. Enables partners to focus on the application logic. Ensures a quality voice implementation, leveraging Vocollect’s extensive voice expertise to create encapsulated
tested, reusable, best practice workflow components.
Benefits of VoiceDirect ERP for use with SAP VoiceDirect ERP fully embraces and leverages SAP standards and fully utilizes the SAP NetWeaver Landscape
to voice-enable transactions from either the SAP WM or EWM warehouse modules VoiceDirect ERP speech enables SAP Mobile Data Entry screens specific for dialogs/tasks such as: Selection,
Put-Away and Cycle Counting. Together, SAP and Vocollect will help you improve your warehouse productivity and overall accuracy, while
driving a quantifiable bottom-line increase of up to 5% annually.
PREMIER EXPERIENCE BUSINESS OPTIMIZATION SMART INNOVATION OPERATIONAL FLEXIBILITY PREMIER EXPERIENCE
Vocollect by HoneywellHeadquarters703 Rodi RoadPittsburgh, PA 15235United States
Vocollect EMEAGemini HouseMercury ParkWycombe Lane, Wooburn GreenBuckinghamshire, HP10 0HH United Kingdom
+44 (0) 1628 55 [email protected]
www.vocollectvoice.com6
© Copyright 2013, Honeywell International, Inc. All rights reserved. Vocollect, Vocollect Voice, VoiceApplications, VoiceArtisan, VoiceCatalyst, Voice-Console, VoiceDirect, VoiceExpress, VoiceLink, VoiceInterface Objects, Talkman, Hands-Free, Eyes-Free, Vocollect Adapted Speech Recognition and Voice-Directed Work are either registered trademarks or trademarks of Vocollect.
iSeries is a registered trademark of IBM Corporation.
SAP is a registered trademark of SAP AG in Germany and in several other countries.
All other trademarks are property of their respective owners.
Vocollect by Honeywell is the leading provider of innovative voice technology solutions that help companies with mobile workers run a better business. Together with a global team of over 2,000 Vocollect Certified Professionals, Vocollect enables companies to save more than $20 billion annually through further optimization of operations, improving business decision capabilities, and delivering the industry’s premier worker experience in challenging industrial environments to nearly one million mobile workers who move in excess of $5 billion of products every day.
Vocollect integrates with all major WMS and ERP systems and supports the industry’s leading handheld computing devices. Visit us at www.vocollectvoice.com.
www.vocollectvoice.com
Vocollect Asia PacificUnit 3, 29/F, Sino Plaza 255-257 Gloucester Road Causeway Bay Hong Kong
Hong Kong: +852 3915 7000China: +86 10 5957 4817 Australia: +61 409 527 [email protected]
Vocollect Latin America
North: +52 55 5241 4800 ext. 4915 South: [email protected]
Vocollect JapanShiba 2-Chome Bldg 8F2-2-15 Shiba, Minato-kuTokyo 105-0014 Japan +81 (0)3 3769 [email protected]
Vocollect Singapore151 Lorong Chuan#05-02A/03 New Tech Park, Lobby CSingapore 556741 Singapore: +65 6305 2369India: +91 124480 [email protected]
Improved Accuracy.Increased Productivity.Real Business Results.