DARREN RICHARDSON Mobile Number: 07443572273

E-mail Address: rich712138@live.co.uk

A highly diligent and reliable individual with over 10 years experience within Retail Management.

Demonstrates the ability to work well both as part of a team and on own initiative taking on new challenges as they arise. Extremely keen and conscientious this reliable individual has worked within the retail sector for over 20 years and is seeking a new challenging opportunity where their skills and

experience could be utilised.

KEY SKILLS

Time management skills to ensure deadlines are achieved

Customer service skills to ensure customer satisfaction is continually achieved The ability to adapt to new environments and work under high pressure ensuring all policies

and procedures are upheld in the workplace

Motivational skills to encourage team members to achieve targets and objectives Attention to detail and organisational skills to carry out work to the highest standard

Confident communication and presentation skills to maintain professionalism

CAREER HISTORY

CASH GENERATOR

2013 – 2014 Sales – Buying

Key Responsibilities Merchandising stock within the store to present products effectively to customers

Promoting sales of products and buying

Advising and assisting customers when in the store

NISA

September 2010 – March 2011 Store Supervisor

Key Responsibilities

Overseeing a team of eight members of staff , responding to staff and customer queries or

concerns Stock control including ordering and replenishing stock

Carrying out temperature checks of products Merchandising products effectively for promotional offers Replenishing the store ATM

B & M RETAIL

February 2008 – January 2010 Floor Manager/Assistant Manager

Key Responsibilities

Overseeing a team of over 30 members of staff Recruiting and training new members of staff

Stock control, rotation and replenishment Key holder, opening and locking up, ensuring the safety of the premises overnight Setting and achieving sales targets

BODY CARE

May 2003 – January 2008 Assistant Manager

Key Responsibilities

Handling cash transactions and banking takings

Key holder, opening and locking up, ensuring the safety of the premises overnight

Compiling staff rota to cover for holiday or other staff absences

GAME ON

October 2000 – January 2003 Joint Owner

Key Responsibilities

Advising customers on the compatibility and availability of items including computer and

video games and equipment Merchandising and promoting products Overseeing the security and safety of the premises

Handling cash transactions and banking takings Liaising with stock suppliers, stock taking for the ordering and replenishment of stock

Maintaining the presentation and cleanliness of the store

GAME STATION

November 1996 – September 2000 Manager

Key Responsibilities

Merchandising stock to effectively promote new products and special offers

Stock control and replenishment Recruitment of staff and ensuring staff cover by organising the staff rota Handling cash transactions and banking takings

Key holder carrying out security checks to ensure the safety of the premises

VIDEO WORLD

October 1992 – November 1996 Sales Assistant/Assistant Manager

Key Responsibilities

Handling cash transactions and cash reconciliation

Merchandising stock effectively within the store and display areas to promote products Recruitment of staff Key holder, entrusted to open and lock up, ensuring the safety of the premises overnight

EDUCATION AND TRAINING

27/06/2016

09/05/2016 - 06/06/2016

2012 – 2013

ONE DAY COURSE Level 2 Customer service course

PLACEMENT AT POUNDLAND WALSALL Refresher on sales floor

Stock control and merchandising

Working within a team

LEARN DIRECT Level 1 and 2 Word Processing

Level 1 and 2 Electronic Communications

Level 1 and 2 Presentation

CANNOCK CHASE TECHNICAL COLLEGE

1998 – 1999 Certificate in Management NVQ Level 2

CANNOCK CHASE HIGH SCHOOL

1985 – 1990 GCSE passes including English, Mathematics and Science

LEISURE INTERESTS

Family time Socialising Computers

Going to the cinema Keeping Fit