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Oracle PartnerNetwork Days – Satellite Event Spain. March, 30Gestión global e integrada de la infraestructura, calidad del servicio desde la aplicación al disco

Daniel PereiroSales Consultant

ITBusiness

Vendor

Vendors can’t address business

requirements

Solutions tailored for systems not

business

Vendor disconnect from IT operations

issues

Silo’ed IT ManagementTraditional Systems Management Approach

Solution: Oracle’s Business-Driven IT Management

Integrated Application-to-Disk

ManagementBusiness-DrivenApplication

Management

Integrated Systems Management and Support

ITBusiness

Vendor

5

Business-Driven IT Management

Business-Driven Application Management

Business-Driven Application

Management

Integrated Application-to-Disk

Management

Integrated Systems

Management and Support

The application was up 90% of

time.

How satisfied are my users?

We had 200 database

transactions.

How many orders did we complete?

Our servers are up. We will look

into it.

My order is stuck,

what’s going on?

Business – IT Disconnect

Business Demand Traditional IT Response

Business Demand New IT Response

Oracle Solution

99% of users were satisfied.

We completed 250 orders.

There is an issue with a supplier’s app. It has been

escalated.

How satisfied are my users?

How many orders did we complete?

My order is stuck, what’s going on?

User Experience

Management

Business Transaction Management

Business Service

Management

Oracle Business-Driven Application Management

Business-Driven Application ManagementReal User Experience Insight

• Integrated real and synthetic user monitoring

• Built-in analytics for business-IT correlation

• Integrated diagnostics

• Enterprise application accelerators

Business-Driven Application ManagementBusiness Transaction Management

• Unique in-flight tracking of individual transactions• Optimize business

transactions• Monitor business and

technical exceptions• Monitor and enforce SLAs

End-to-End Transaction

Integrated Application-to-Disk Management

Business-Driven Application

Management

Integrated Application-to-Disk

Management

Integrated Systems

Management and Support

Point solutions only aggravate the problems rather than solve them

Current Application Management ParadigmFragmented, Complex, Ineffective

Siebel, PeopleSoft, EBS…Oracle Applications

Java, .NET, CompositeCustom Applications

Exchange, LegacyNon-Oracle Applications

Application Software

ApplicationComponents

InfrastructureComponents

Web Server, PortalPresentation Layer

Databases StorageServers

DatabaseManagement Systems

AS, ESB, SOAMiddleware

MainframeVirtual Environments

Oracle Solution

Siebel, PeopleSoft, EBS…Oracle Applications

Java, .NET, CompositeCustom Applications

Exchange, LegacyNon-Oracle Applications

Web Server, PortalPresentation Layer

AS, ESB, SOAMiddleware

DatabaseManagement Systems

Application Software

ApplicationComponents

InfrastructureComponents

Databases StorageServers MainframeVirtual Environments

•Deep out-of-the-box mgmt solutions for Apps Unlimited,

Fusion Apps

•Comprehensive upgrade support

for EBS 12.1

•Integrated, Deep Middleware

Management

•WebLogic, SOA, Portal, Identity

Mgmt, BI

• Industry’s Leading

Database Self-Management

Solution

•Complete Lifecycle Mgmt of Physical & Virtual

Systems (Ops Center)

•HW, Firmware, OS, VM, Storage

Integrated Application-to-Disk ManagementOnly Oracle Can Deliver Complete Stack Management

Complete, Integrated,

Application-to-Disk Management

Hardware Database Middleware Applications Full Stack

Application Performance Management

LifecycleManagement

Configuration Management

ApplicationQuality

Management

Diagnostics, Tuning

User Experience

Java, SOA, Transactions

Collection, Tracking, History

Compliance Dashboards

Application Configuration Mgmt

Provisioning

Dynamic Resource Management

Patching

Data Masking

Functional/Load Testing

Real Application Testing

Integrated Management

Application Performance Management

￭ End-to-End visibility￭ Business Context￭ Exception Management

￭ Resource View￭ Cross-tier

tracing

Business Service Management

Business Service Management

Business Transaction Management

Business Transaction Management

User Experience Management

User Experience Management

JVM Diagnostics

JVM Diagnostics

DB Diagnostics

DB Diagnostics

￭ JVM Memory leak analysis

￭ Automated SQL Tuning

￭ Comprehensive Real User and Synthetic Tests

￭ Oracle Application Accelerators￭ Business-IT correlation

￭ Service Topology￭ Service Implementation drill-downs￭ Service Dependency analysis

Reduce Performance Management CostsForrester Total Economic Impact of Diagnostics and Tuning Packs

• Increased DBA Productivity

• Reduced system downtime & increased availability

• Reduced capital spending on servers

Knowing What You Have

Asset DiscoveryAutomated Inventory

HW/SW Configurations•Operating Systems

•Hardware•Database

•Packaged AppsConfiguration Search

Relationships

Real-time MonitoringReal-time Detection•Who, What and When

Compliance Framework•SOX. PCI, CoBIT …

Change Reconciliation•Authorized vs Unauthorized

Standardizing Configurations

Configuration Compliance

Drift AnalysisConfig Comparison

•Across the stack•Across lifecycles

•Baseline & Gold Std•1-to-1, 1-to-Many

Drift Reconciliation

Proactive ChecksPolicy Management

Out-of-the-Box PoliciesUser-Defined PoliciesUser-Defined Groups

Compliance Dashboard

Detecting Configuration Changes

Integrated Configuration ManagementDoing More With Less

Integrated Lifecycle ManagementDeep Solution Across The Stack

Databases

Applications

Approve

Clone

Install & Patch

Create Gold Image

Analyze

PatchScale

UpScale Down

• Automate deployment of software, applications, and patches

• ITIL compliant, minimal downtime automation

• Integrated automation of physical and virtual infrastructure

• Standardization of software images and processes

Comprehensive Application Quality Management

End-

to-e

nd te

st p

roce

ss

man

agem

ent

End-

to-e

nd te

st p

roce

ss

man

agem

ent

• Application functional and load testing

Application Testing Suite

• Capture and replay production workload• Full workload or SQL statements

Real Application Testing

• Automate test database creation• Obfuscate sensitive data

Data Provisioning and Masking

Oracle Application Testing Application Testing Suite

• Comprehensive end-to-end application testing

• Functional and regression testing

• Load and performance testing

• Test process management

• Integrated scripting platform• Oracle applications accelerators• Easy to use

Test

Capture Process Replay Analysis &Reporting

Production

Storage Storage

• Reduce costs and risks of database and infrastructure changes

• Test with real production workloads

• Fully automated workflow

Infrastructure Testing Oracle Real Application Testing

Secure Test System Deployment Oracle Data Masking

• Deploy secure test system by masking sensitive data• Sensitive data never leaves the database• Extensible template library and policies for automation• Sophisticated masking: Condition-based, compound, deterministic• Integrated masking and cloning• Leverage masking templates for common data types

Comprehensive Management of Oracle Applications

• Manage Oracle applications & technology from single console• EBS, Siebel, PeopleSoft, JDE, BRM

• Optimize User Experience for Oracle Applications • E-Business Suite Accelerator• PeopleSoft Accelerator• Siebel Accelerator• JDE One Accelerator

• Configuration Management• Performance Management• Lifecycle Management• Integrated Functional and Load

Testing Automation

Integrated Systems Management & Support

Business-Driven Application

Management

Integrated Application-to-Disk

Management

Integrated Systems

Management and Support

IT Operation Is Split Over Two Different Worlds

Performance, configuration, provisioning, patching…

Service requests, patch downloads,

knowledge repository…

Systems management Support services

Incomplete view

Disparate tools

Limited vendor partnership

Oracle SolutionOracle Support

Performance Management

Provisioning & Patching

Problem Diagnosis

Customer

DatabasesHardware Middleware Applications

Problem/SRManagement

ConfigurationManagement

KnowledgeManagement

Problem/SRManagement

ConfigurationManagement

KnowledgeManagement

Business-Driven IT Management

Business-Driven Application

Management

• Map business metrics to IT events

• Manage IT from business perspective

Integrated Application-to-Disk

Management

• Eliminate management silos

• Create agile IT for dynamic business

Integrated Systems

Management and Support

• Proactively identify and fix problems

• Maximize business productivity

Crimson Consulting ROI Study Multi-Customer Study Demonstrates Strong ROI, Business Value

• ROI of 149% with a payback period of 16 months

• Lower downtime by up to 90%

• Improve IT staff productivity by up to 75%

• Reduce capital spending on servers by up to 20%

0

1

2

3

4

5

6

Year 1 Year 2 Year 3

Server Savings

Business Productivity gains

IT Productivity gains

(Savings/$M)

Download the ROI study: Oracle.com/enterprisemanager11g

For More Information

search.oracle.com

ororacle.com

www.oracle.com/enterprisemanager11g