DA N , S O N I T , A L L E G RA

FOODCONNECT

BRIEF OVERVIEW

• …What are we doing, again?

• Our tasks

• The prototype in use

• Methods and results

• Changes made

WHAT ARE WE DOING, AGAIN?

• More fun, less waste!

• FoodConnect’s goals:• Make volunteering more social• Make food pick-ups more efficient for dining

halls• Make coordination easier for on-campus

organizations like SPOON

REPRESENTATIVE TASKS

1. Enter weight of a pickup (simple)

REPRESENTATIVE TASKS

2. Change future weekly schedule (moderate)

• Current technology: Doodle poll and email!

• Schedule flexibility is minimal (determined at beginning of quarter)

REPRESENTATIVE TASKS

3. Accept a pickup request and invite another available volunteer (complex)

• Current technology: …email!

• Volunteers assigned to pairs for a quarter.

ALL THE LO-FI!

ENTERING WEIGHT

ENTERING WEIGHT

CHANGING SCHEDULE

CHANGING SCHEDULE

CHANGING SCHEDULE

ACCEPTING PICKUP/INVITING VOLUNTEER

ACCEPTING PICKUP/INVITING VOLUNTEER

EXPERIMENTAL METHOD

• SPOON volunteers are everybody and anybody, so we tested with…• …a sophomore undergrad taking 22 units,

living in the middle of campus (humbio and music major)

• …a second year grad student living on campus (cooks for himself)

• …a grad student majoring in stats and CS (software engineer intern)

EXPERIMENTAL METHOD

• Dan: notetaker• Sonit: computer• Allegra: taskmaster

• Main focus: Time taken to find features; number of errors; emotional cues.

• Location: Tresidder, grad housing lounge

RESULTS

• Tasks went smoothly except for changing the weekly schedule.

• In This Week’s Schedule: The “cancel” button was misleading; people thought that cancelling a pickup in This Week would change their future schedule.

CHANGES MADE

RESULTS

• Tasks went smoothly except for changing the weekly schedule. • In Future Schedule: Drop-down menu for new

available times was not obvious enough.

• Users wanted to be able to un-select their current time and reselect their new time, OR directly edit the time.

• After finishing the edit, users preferred that they be taken back to the main page.

CHANGES TO BE MADE

SUMMARY

• More fun, less waste!

• Some things we learned:• Too many levels of indirection can be messy—ex.

using a drop-down menu instead of editing a value directly

• We need to think carefully about the different paths a user can take to complete a task, and whether they are misleading—ex. one user thought cancelling one pickup would change his weekly schedule permanently.