Damco Solutions Corporate Capability Statement

Some of Your Business Challenges could be…

Customers

Create Value add

Retention and acquisition

Improve service levels

Reduce time to market

Support & technical capabilities

Operational

Distinguish core and non core

Focus on core competency

Flexibility

Managing peaks & troughs

Support evolving high standards

Learning & Growth

Skills gap

Process efficiency

Technology obsolescence

Scalability

Financial

Increase revenues

Contain costs

Maximize shareholder s’ value

Understands your commitment to deliver quality and meet SLAs

Possess domain, process and technology experience Has a proven track record of delivering high quality & cost

effective services Has a pool of quality human resources Continually invests in technology, resources &

infrastructure Is financially stable Can ramp up and scale on demand Is FLEXIBLE

To address the challenges, Business needs a Partner who:

• A Specialist IT Solutions and Services Company

• Instrumental in addressing the need of it’s clients to reduce cost and increase control of business processes through automation and outsourcing

• Technology and domain specialist

• Our capabilities include:

Business process automation and innovation

DAMCO SOLUTIONS IS :

We address these needs since...

Proven IT Solutions & Services combined to create business solutions

Global sourcing strategy to optimize the operational costs

Damco enables companies to deliver better applications, by providing technology and process that manage reliable software evolution.

Customers across the Fortune 2000 companies

Incorporated in USA, UK, Luxembourg and India

Offshore Development Centers in India

An immaculate delivery record of over 400+ projects within stipulated time & budget

100% customer satisfaction and retention.

Financially stable & secure organization since inception and have grown exclusively based on internally generated funds

Highly Professional Staff and very Low Employee Turnover (5-6%)

Commitment to Quality and Established Engineering Processes: ISO 9001:2000 and CMM level3

With proven ISO processes, agile methodologies and technological competence, Damco has emerged as one of the industry’s most dependable offshore partners.

Respected Company in India and registered with Software Technology Parks (India), NASSCOM and Export Promotion Council of India

About Us Key Facts

Damco crosses 600 and achieves CMMi level 3

Adds multiple service lines and incorporates in UK

Damco starts as a software development company

Damco grows up to 200 employees and achieves ISO 9001.

Damco client base grows to 170+ with 750+ employees

Damco incorporates in USA & Luxembourg

2010

2003

1996

2008

2009

2001

Infrastructure

Total Office Area: More than 60,000 sq. ft. (6500 Sq. Mtr.) of total office space at India development center.

Hardware Infrastructure: 800+ workstations for software development, testing and support facilities.

Internal Training Facilities: In-house staff training facility to train up to 50 people at a time.

Internet Connectivity: Multiple high speed dedicated leased lines with dual homing and routing at all our development facilities.

Dedicated Servers for application Hosting, Testing and Client presentation: Dedicated point-to-point / VPN links between Damco and Client sites with fast Gigabit Ethernet Layer 4 Switches and BS7799 Compliant Communication Equipment.

Communication Infrastructure: Facility for video conferencing/ 24 x 7 VOIP calling for onsite-offsite-client team coordination.

Contingency and Disaster Recovery: 24x7 Business Continuity Plan with daily data backups with storage at 2 locations. Power supply at the main center as well as the offsite location have inbuilt redundancies.

Security & Monitoring: Secure Server Room with access control, Intrusion Detections Systems and CCTV monitoring.

Network Span: Network of offices across US, UK Luxembourg & India.

Business Excellence Business Excellence

Services

Solutions

Business Excellence

Technologies

Process

Secret of our

Successful Client

Relationship

Meeting of commitments and project deadlines Efficient communication with client team to avoid any requirement gaps in

ongoing projects Recruitment & retention of skilled and experienced people Appropriate use of development methodologies and processes High quality of deliverables Effective project management and leadership

Our Clients

GDM

Engagement Models

Knowledge

Management

Project Management

Quality Process

Infrastructure,

Compliance and

Security

Risk Management

Business Continuity

Human Resource

Key Components of GDM

Damco’s Unique 3D

(‘Design - Develop - Deploy’) Model:

Global Delivery Model (GDM)

Engagement Models

Approach Benefits

Mode of Engagement

Benefits

“Big-Small” Company High focus on customer satisfaction

• Customer centric highly flexible team that works with partnership approach

• Transparency and Visibility and hence more control to Customers

• Value -Adds provided based on our experience • Meeting of commitments • Unmatched attention provided with high level of

involvement of higher management with immediate resolutions of issues, if any • Going “extra-mile” Approach – Investing for a long-term

vision • Have not lost a single client in last 14 years - 100%

customer retention >>

Why Damco?

Functional and Technical Expertise Experienced Project Managers Highly flexible in team scalability to meet the desired

Delivery Schedule / Milestone Process Oriented Approach Stringent focus on Quality & Compliance Data Protection with Secure infrastructure and regular

security audits Employee centric policies with very Low Employee

attrition rate Local Account Management

Why Damco?

Reach Us Reach Us

Information: info@damcogroup.com Sales: sales@damcogroup.com Support: support@damcogroup.com

Damco Solutions Inc.

3240 E State Street Ext Hamilton, NJ 08619 Phone: +1 609 632 0350 Fax: +1 888 853 7859

USA Damco Solutions Ltd.

84 Uxbridge Road Ealing, London W13 8RA Phone: +44 208 799 2800 Fax: +44 208 090 6201

United Kingdom

Damco Solutions Sarl

1 Avenue de la Gare L-1611 Luxembourg Phone: +352 208 81787

Damco Solutions Pvt. Ltd.

108 HSIDC Indl. Estate Sector 31, Faridabad 121008 Phone: +91 129 419 1000 Fax: +91 129 419 1020

Luxembourg

India

Unit: 01 - 04, 1st Floor, Block 2 Cyber Pearl, Hitech City, Madhapur, Hyderabad 500081 Tel :+91- 40 4064 4064 Fax : + 91 – 40 4064 4065

Australia

Damco Solutions

Level 3, Collins Street Tower 480 Collins Street Melbourne Victoria 3000 Australia Phone: +61 3 9005 7866