damage claim number request process 12/8/10 femo pd info rev 09/2011
TRANSCRIPT
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DAMAGE CLAIM NUMBER REQUEST PROCESS
12/8/10FEMO PD info rev 09/2011
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• INCIDENT OCCURS – The Operations Center assigns a PTC Event Number (CADS Incident Number) when notified of the accident or incident.
• PSP Report is generated at the same time and logged with the PTC Event Number.
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REQUEST FOR WBS ELEMENT
• Send Email to PDClaims email address:• Copy the appropriate District Damage claim
email address (D1_PDClaims, D2_PDClaims, D3PDClaims, D4_PDClaims, D5_PDClaims) By using this email address in all correspondence and replies the appropriate District (Superintendent, Operation Manager, and District & Production Clerk) and Central Office Maintenance Personnel will be copied.
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FEMO PD CLAIM INFOREQUEST FOR WBS / PD CLAIM NUMBER
-Send Email to PD Claims email address:
PDCLAIMS (this is risk mgmt department)-Copy the appropriate FEMO District PD Claims mailbox/email:(FEMO District 1 Property Damage Claims, FEMO District 2 Property Damage Claims, FEMO District 3 Property Damage Claims, FEMO District 4 Property Damage Claims, FEMO District 5 Property Damage Claims)
By using this email address in all correspondence and replies the appropriate FEMO personnel and central office personnel will be copied.
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FEMO WBS REQUEST FORMAT
Include the following information in the Subject Line of the e-mailFEMO District # WBS Request , Date, Event Number Include the following information in body of the e-mail• Requesting Location – FEMO DISTRICT LOCATION• Event Number• PSP Number• Date of Incident • Time of Incident• Milepost/direction or location – Including Route Indicator (whatever applies)• Damage Description: Be brief with your damage description but include
enough detail to define the damage including roadway cleanup, etc. Similar information should be in the work order text but with more detail.
• Photographs of damage are to be attached with the request.
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WBS REQUEST FORMAT
Include the following information in the Subject Line of the e-mailMaintenance Location District X WBS Request , Date, Event
Number Include the following information in body of the e-mail• Requesting Location – Section or District (both if applicable)• Event Number• PSP Number• Date of Incident • Time of Incident• Milepost/direction or location – Including Route Indicator • Damage Description: Be brief with your damage description but
include enough detail to define the damage including roadway cleanup, etc. Similar information should be in the work order text but with more detail.
• Pictures of damage are to be attached to the request.
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• T - Mainline• A - Northeast Extension• B - Beaver Valley Expressway• G – Greensburg (AKH) Bypass• M – Mon-Fayette Expressway• S – Southern Beltway (Findlay Connector)• BC – Breezewood Connector
Route Example T 265.9 WB
List of Route Indicators:
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Example of a brief damage description for WBS Request
• MPT Safety/Traffic Control at accident scene for Hazmat and Roadway Cleanup, temporary barrier repairs. Guiderail damage.
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Sample Email Section Request for PD Claim WBS Element to District
(D3_PDClaim)
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Sample District Email Request for PD Claim WBS Element to Risk Management (PDClaims)
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Sample FEMO/District level email request for PD Claim-WBS element number to
risk mgmt dept (PDCLAIMS)